Can not log in but want to cancel Premium

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Can not log in but want to cancel Premium

bibi55
Newbie

Hey guys, 

so I got Premium on my old phone and was always connected but my phone broke and I had to get a new one and now I can not log in anymore it says I have no Premium. But spotify Stockholm keeps getting money from my bank account. 

How can I solve this problem ?

 

Thank you!!

1 Reply

Re: Can not log in but want to cancel Premium

Rock Star 16
Rock Star 16

Hey! It sounds like you have two accounts, to be sure just follow the steps on this page. If you don't have two accounts just use the contact form and an agent will be in touch with you shortly. 

HuibRock Star 16
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