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Can't find phone in desktop client

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Can't find phone in desktop client

Hey,

 

at first let me tell you that I am aware that I am not the only one with this problem, but all the other solutions I found didn't work...

 

The problem is that I don't see my phone under the device-menu on the desktop client

 

What have I tried so far:

  • turning off any firewall
  • un- and re install the Desktop Client
  • un and-reinstall the Mobile App (and cleared the data)

My Versions:

  • Phone: Samsung Galaxy S3 running Android 4.1.2
  • Spotify Mobile App: 0.7.3.636.ga3aacdd3
  • PC: Windows 7
  • Spotify Desktop Client: 0.9.6.81.gd359a796

Of course both devices are in the same WiFi.

 

Any help is appreciated

 

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Marked as solution

It seems odd.. but after putting a custom ROM on my Galaxy S3 it worked just fine... Or maybe in the meantime there was a softwareupdate

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6 Replies

Might be worth trying to set up an ad-hoc (p2p) WiFi network and see if they can see each other other that to rule out this being a router issue. 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Hi Peter,

 

I just came to test it at my Parents house (other router and other PC). It worked here. So I guess it's the router. Is UPnP really necessary to get this feature to work?

 

Thanks

I think so! Never had time to sit down and play with it! 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thats too bad. as my router has "due to security issues to upnp support"

UPnP makes life a lot easier. Without it, you can still get devices to communicate successfully but you will have to create the necessary permissions by hand.

Marked as solution

It seems odd.. but after putting a custom ROM on my Galaxy S3 it worked just fine... Or maybe in the meantime there was a softwareupdate

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