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Can't go online if using wifi

Can't go online if using wifi

Avatar of Mili90211
Newbie
2015-09-29 07:45 PM

Hey there, I got a premium account and I log in via facebook. I got a htc mini 2. My problem is that when I'm at home I can not go online while my wifi is turned on. I can go online when I use my mobile date though. Anyone has had the same problem and knows how to fix this problem? Thanks, Mili 

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Avatar of driveflanger
Community Legend
2015-09-29 09:23 PM
Hi. Have you checked if another device connected to your wifi has the same issue? I mean it could be that your router's firewall is preventing you from connecting to spotify.
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Avatar of Daniel
Community Legend
2015-09-30 08:47 AM
Also has it always been like this or only since updating the Spotify app?
Please use the search feature before posting a problem/bug/idea.
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