Hi, I've been using premium for quite a few months on iphone 4. Last week I lost my phone. So I bought a htc one an installed spotify and facebook yesterday. Facebook runs without any problems, that means i can log in with my facebook account without any problems.Now in the android spotify app i can't get pass the facebook login. The App asks me to login with facebook which i confrm. in the second step the app asks tells me that spotify wants access to the following: public profile, friends list, e-mail, birthday and hometown. I cofirm this too. But than the app brings me back to the start screen? On all other devices, f.e. on my desktop spotify runs without any problems and i can login with facebook?!
I've uninstalled and reinstalled spotify already. Further more I also went to the facebook account area (Apps) to check if spotify is listed: It is?!
Ist this a known error? Any ideas out there?
Thanks for your helping feedback!
Solved! Go to Solution.
Hi @lisabosma Can you just check that you have the latest facebook application installed and that you can access your facebook account through it. While you're in Play, please also check that you have the latest update for Spotify Music installed (not Spotify). Then try again. If you still have issues, please post exactly what happens, thanks.