Help Wizard

Step 1


App keeps crashing

App keeps crashing

My spotify app on my Samsung Galaxy S5 keeps crashing as soon as I log in even if I try logging into a different account. I have reinstalled the app numerous times as well as reset my phone. Does anyone know what else I can do or who I can contact about this?

3 Replies

Hey @corrciara! Welcome to the Spotify Community.  ^^


This issue is already under investigation.

You can download a slightly older version of the app.

You can check this ongoing issue report for more information. ^^




Thanks for your reply! I did as you asked to download an older version of the app but wouldn't work either ie after downloading it it just say Spotify can not be downloaded...

Hey @corrciara!


That sounds not nice.

Have you uninstalled your older app before installing the other version ?



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