Can't save music


Spotify refuses to remember the music I save or make available offline. I save it and make it availabe offline, it says it's downloaded. I put it in offline mode and disconnect from the internet and the music disappears from my library.


I'm using Spotify premium on a Moto G with KitKat installed.


Any fixes?



1 Reply


Hi there,
Welcome at the Spotify Community


Do you have enough free diskspace at your SD-card? 


Have you already to tried to logout and login afterwards? Sometimes something simple as this already fixes the problem.

You may also try to reinstall Spotify on Android.

To reinstall Spotify on Android, please follow all the steps correctly as given in this topic.

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