Can't see songs in albums

[cocoa_n_mint]

Plan

Free

Country

Canada

Device

Android A20

My Question or Issue

Hello! Whenever I search/go into an album, I can't see any songs, meaning no preview option, and the and more text doesn’t open anything or react in any way. Playlists give me a preview option, it seems to just be albums that I am having this issue with. 

If it helps, I have done a clean uninstall/reinstall of the app, cleared cach and data while doing that, and signed out and back in.

I have seen other people with this issue, but no definitive answers, so I figured I'd ask. 

Thanks for any advice and help!

[Alex]

Hi there @cocoa_n_mint,

Thanks for reaching out about this in the Community!

Currently it's not possible to preview songs in Albums on the Spotify free service. We don't have any official information if this will be changed in the future.

You can leave your feedback on this matter here.

Hope this clears things up.

[cocoa_n_mint]

Yes, that helps, thanks!

But what about just viewing the list of what songs are in the album, and being able to add individual songs to playlists from albums? My friend has the free spotify as well, but can view the list of songs, and is able to add individual ones to playlists. I don't get that option. Is it an option I am supposed to have? It's just odd to me that I can view the song lists in other peoples playlists, but not albums.

If that is not the case, thank you for the help anyway!

[OscarDC · Accepted solution]

Hey @cocoa_n_mint,

Thank you for keeping in contact and for your feedback.

Since this feature is getting deprecated, all accounts will lose the ability to preview songs or view the list of songs in an album using the mobile app.

However, this option is still available on the Desktop version of the app, and the Web Player (when using a PC/Mac). Also, remember that you can leave your feedback in the link previously sent by @Alex.

Hope this clarifies things a bit. If you have any additional questions, don't hesitate to ask.

[cocoa_n_mint]

Yes, thank you for the help!