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Cannot start radio station. Please try again later

Cannot start radio station. Please try again later

neoprodigy

 

Plan

Premium

Country

Portugal

Device

(OnePlus One)

Operating System

(Android 6.0.1)

Spotify 8.4.84.874

 

 

My Question or Issue

 When I try to start a song radio, it just gives me the pop-up with the above text "Cannot start radio station. Please try again later"

 

Already deleted cache, logged out an in, and still nothing.

I can start artist radio, but not song radios.

 

Please fix it.

Reply
17 Replies

taada

Same problem here, Samsung J3 I think. Have my Oneplus 6T on RMA and I can't access song radios on this phone. 

Panda5437

oppo r9 pro

and this problem occur a couple days ago.

Screenshot_2018-12-22-07-31-37-78.png

Kazakov86

Have the same problem 😞
I have Xiaomi Redmi Note 4X

The problem occurs about two weeks ago.

Thru the Sopotify web site I can "start radio" to songs.

 

Please help us.

 

Screenshot_2018-12-26-08-46-38-559_com.spotify.music.png

mclaughj

There's been a few threads on this over the past week. I have the problem on a Nexus 5 with Android 6.0.1. It seems to be an issue with the latest version of the app and older versions of Android, as I have no issue on my OnePlus 3T with Android 8.

In hope of getting the devs to track it down in a somewhat timely manner, can you mention which version of Android you're running (generally Settings/About Phone/Android Version)?

Kazakov86

I have Android version - Android 6.0

Spotify version - 8.4.84.874

JlH_

I have the same problem. Android 6.0.1 on a Samsung S5. 

Not one single artist it song radio will start.

It's by far my most valuable feature in this app so I'm pretty disappointed with this loss of functionality.

evoosa

i have the same problem - 

i deleted the cache on my computer and on my android phone (Xiaomi 3s), logged out and in again, and it didn't fix it.

 

i paid attention to the fact that the radio DOES work on my computer, but not on my android phone.

 

please fix this, it is a very valueable feature for me 😞

keukenrol

 Same issue over here, Moto G3 with android 6.0.1

henshingly

Hi, same problem.

I have a LG G4 with Android 6.0

Spotify Premium 8.4.84.874

Thank you

elochai95

Same problem, Sony experia E5 Android 6.0. Was working fine 3 weekish ago.

Oh-well

Same problem Samsung Galaxy S7.  Android 6.0.1

 

whyafk

Same problem, been happening four a couple weeks. Premium user in Brazil, on a Galaxy J5 running 6.0.1. I chose Spotify over other services mainly because of the radio feature.

HomiG


Same problem. Samsung Galaxe A3. Android 6.0.1

Also, Premium user.

Seems there's a bug on android version 6.x.x. with the new update maybe(?)

 

Victorthesecond

I've just registered for Spotify Premium. I get the same message "Cannot start radio, please try later". This is the ONLY reason I want Spotify. If it can't be fixed, I'm off.

 

Please sort it.

 

I have no idea what version of Android I am using, sorry, but it shouldn't matter anyway.

Willoftheforce

 Same issue here. 

 

Samsung Galaxy S6 

Android 6.0.1

Premium

Kazakov86

The issue resolved by it self about week ago (didn't do something special).

 


@Kazakov86 wrote:

Have the same problem 😞
I have Xiaomi Redmi Note 4X

The problem occurs about two weeks ago.

Thru the Sopotify web site I can "start radio" to songs.

 

Please help us.

 


 

Oh-well

Mine started working in its own. I didn't do anything. 

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