Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello, im using a Samsung Galaxy Note 5 and I only have a free plan. I cant seem to find the shuffle play on my playlist songs, note that ive already tried reinstalling the app.
Do I need to buy a subscription to access this?
Btw, i can shuffle play albums but for some reason not my own playlist.
Hey @Sakkls.
Thanks for reaching out to the Community 🙂
If you are using Spotify Free on Mobile, then your playlists will automatically shuffle. That's why you don't have a Shuffle button.
If you have any other questions, we'll be here.
Take care,
P
Hey there @Sakkls,
Thanks for getting back in touch with this.
Just to confirm, does your playlist have the blue "Listen in Shuffle" tag? Also, does this happen in all your playlists or that specific one?
You can give it a try to log in to your account from a different mobile device, if possible, and listen to your playlist and see if the issue persists. This can help us pinpoint whether it's account-related or device-related.
We'll be keeping an eye for your reply 🙂
/K
So i've tried viewing my playlists on a Samsung Note 9 that has premium (which is not mine, mine is only a Note 5 and has a free membership.) And on there, the playlists had a shuffle play. On my free Note 5 doesn't still. And all my playlists doesn't have the blue "shuffle tag". Thanks for being patient with this issue haha.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…