Connect stops after unlocking phone

[minti]

Hi,

I'm using a Spotify Connect with my Yamaha YSP 2700. Latest App on Android and firmware on the Yamaha soundbar.

Whenever I unlock the phone after leaving it playing for a few minutes, the music will stop. If you launch the app, it will show "Devices Available" and I have to connect it back again and Play again. 

[Davidzorz]

I have the same problem with my Denon CEOL. When my Denon is connected via spotify connect with my computer and I unlock my phone (oneplus 3)  the connection drops and I have to connect it again. Worth to mention is that it only happens sometimes.

[szergejevics]

Exactly the same issue also happens with a Marantz NR1506 and a Motorola G5 Android phone.

[Mariva]

Denon CEOL here too and exactly the same problem. My phone is a Moto X Style.

[thomassk]

Same here. Using a Denon CEOL Piccolo and Samsung Galaxy S7.

[ed_e]

Same here, old Sony Z3 android phone and Marantz MCR611. If I've started Spotify Connect from my laptop and wake my phone up, about 50% of the time it'll kill the music. Stopping laptop client and Marantz and restarting fixes most of the time. As far as I know all clients and firmware are the latest version.

[user-removed]

Well, I don't have any gadget to test this, but thinking on it something came out on my mind: can you guys mute your unlock screen sound and try if it still happens? I was wondering if the app/gadget consider the unlocking sound as some kind of notification and interrupts the current play? Just try it and let us know?

Regards.

[ed_e]

Good thinking, but my phone is already set for no sound on unlock 😞 Thanks
though.

[Szymen]

I have the same: Denon Ceol N4 + Samsung S5.

Already reset both service, no result.

When I am unlocking phone, music stops and internet is reconnecting (on Denon).

[Szymen]

Just to add - when I unistall Spotify app, problem stops. But this is not a solution, this device is compatible with Spotify and it should work correctly.

[Elym]

On the Pixel I have the same problem. Would be great if someone from Spotify looked into this..