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Daily mixes showing on Samsung Galaxy phone but not on Lenovo tablet

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Daily mixes showing on Samsung Galaxy phone but not on Lenovo tablet

Casual Listener

Plan

Free

Country

 

Device

Samsung Galaxy 8, Lenovo Tab 4 10

Operating System

Android

 

My Question or Issue

 Daily mixes appear in my phone, but not in my tablet. The tablet app does recognize that I've been listening to the daily mixes in my listening history, but the "made for you" section is empty there whereas it does contain the mixes on the phone.

5 Replies
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Re: Daily mixes showing on Samsung Galaxy phone but not on Lenovo tablet

Rock Star 21
Rock Star 21

Hi @rlempel, thanks for writing.

 

First of all, could you please confirm you're logging in the same account in both devices?

 

If so, can you reinstall the app in your tablet?

 

Can you tell if it's something that started recently?

BittencourtRock Star 21
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Re: Daily mixes showing on Samsung Galaxy phone but not on Lenovo tablet

Casual Listener
Yes, same account in both devices. The Lenovo device actually sees the
history of my listening on the Samsung device, including of the daily
mixes. I did remove and reinstall the tablet app, it did not solve the
problem. I've only been a user for a week, and daily mixes never appeared
on the tablet.

Thanks for the help!
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Re: Daily mixes showing on Samsung Galaxy phone but not on Lenovo tablet

Rock Star 21
Rock Star 21

Hey @rlempel,

 

Generally, you should receive your Daily Mix and Release Radar playlists after around 2 weeks of listening.

 

Although you already have it in your mobile, for some reason it doesn't show up in your tablet yet. Could you try logging in another device (maybe a desktop computer) to see if it shows up?

 

Also, logging out and then back in your tablet might help.

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Daily mixes showing on Samsung Galaxy phone but not on Lenovo tablet

Moderator
Moderator

Hey @rlempel.

 

Just to follow up on what @Bittencourt said, there is a Spotify Answer which provides a solution to the issue if you are still experiencing it.

 

Hope that helps! Let us know if you're still having problems - we're here to help.

PeterModerator
 
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Re: Daily mixes showing on Samsung Galaxy phone but not on Lenovo tablet

Casual Listener
Thanks you Peter - tried the equivalent of that on my mac, it didn't change
the mac experience.

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