My Question or Issue
Looking to prevent a costly consequence in the futur.
Spotify continued downloading my offline music even after I left my home and lost wifi connection. I have it set to download content only over wifi but this setting seems to have been neglected.
Cost me an extra 40$ on my phone data bill.... :/ Not great.
I know I can just not have any music be downloaded for offline use but I want to see of there is a less extreme option.
Solved! Go to Solution.
Hey there @chriswest84,
Thanks for posting and welcome to the Community.
We'd first recommend making sure that Offline mode is enabled when you're not connected to a WiFi network. This way, the app will only play music it has downloaded.
You can find more tips on reducing mobile data usage in this support site article.
On another note, we'd recommend double checking that the setting to Download using cellular is toggled off. If it is and you're still having troubles, we'd recommeng performing a quick reinstall of the app on your device to shake things up.
Let us know how you get on! We'll be right here if you need more help :)