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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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SPOTIFY AND WEAR OS 2.0

PlanPremiumCountryITALYDeviceHUAWEI WATCH 2 LTEOperating SystemWEAR OS 2.0 My Question or IssueHi all. I just received this new device. I'd like to use it for running, standalone, with spotify. Wich app i have to use? I dounloaded ed installed "Spoti...

Newbie

Plan Premium Country ITALY Device HUAWEI WATCH 2 LTE Operating System WEAR OS 2.0   My Question or Issue Hi all. I just received this new device. I'd like to use it for running, standa...

583 Views

0 replies

3 likes

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Daily mix not updating or increasing

I am using Spotify(premium) on Android. Joined about a month earlier and have listened about 500 songs of various genres but only one mix(daily mix 1) is available. I have tried liking songs of various genres, i also tried logging again, and reinstal...

Newbie

I am using Spotify(premium) on Android. Joined about a month earlier and have listened about 500 songs of various genres but only one mix(daily mix 1) is available. I have tried liking songs of vario...

1021 Views

0 replies

5 likes

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  • 5 likes

Songs being added to the queue twice

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10+Operating SystemAndroid Oreo My Question or IssueWhen I click "Shuffle Play" on any artist the queue will always double play each song (see attached image) How do I stop this from happening??

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy 10+ Operating System Android Oreo   My Question or Issue When I click "Shuffle Play" on any artist the queue will always doubl...

pavelrozman

Newbie

1363 Views

3 replies

2 likes

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getting my account on my phone

HelloI signed up for a trial free account. I downloaded the app on my Samsung Galaxy 7 Edge and it connected to my husbands spotify account. I have installed/uninstalled the app numerous times but it always connects with his. Any info appreciated on ...

Casual Listener

Hello I signed up for a trial free account. I downloaded the app on my Samsung Galaxy 7 Edge and it connected to my husbands spotify account. I have installed/uninstalled the app numerous times but ...

CH101

Casual Listener

421 Views

2 replies

0 likes

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Downloaded Music Not Showing Up on Mobile App

PlanPremiumCountryUSADeviceSamsung S8+My Question or IssueI have Spotify Premium and my downloaded music is not appearing. It shows up on the web player, but my phone says I have no artists downloaded and the songs section is non-existent. I only hav...

Newbie

Plan Premium Country USA Device Samsung S8+ My Question or Issue I have Spotify Premium and my downloaded music is not appearing. It shows up on the web player, but my phone says I have no art...

1012 Views

0 replies

2 likes

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Solved!!Superuser Contribution Download progress

PlanPremiumCountryIsraelDeviceS8+Operating SystemAndroid My Question or IssueProgress of download keep appear in notification area , I didn't ask to download something, and it still on 0% and I can't close it even after restart the phone.

Casual Listener

Plan Premium Country Israel Device S8+ Operating System Android   My Question or Issue Progress of download keep appear in notification area , I didn't ask to download something, and i...

Ver

Spotify Legend

7854 Views

5 replies

0 likes

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Podcasts stuck on downloading

Operating SystemAndroid OreoPhoneGoogle Pixel 1 My Question or IssueI'm trying to download multiple podcast episodes, and it's stuck on waiting to download. It's been like this all day. I've tried Restarting my phone, reinstalling Spotify, deleting t...

Casual Listener

    Operating System Android Oreo Phone Google Pixel 1   My Question or Issue I'm trying to download multiple podcast episodes, and it's stuck on waiting to download. It's been...

0cean

Casual Listener

4998 Views

2 replies

1 likes

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Spotify doesn't work with headphones and earbuds

Plan:Premium Country:USA Device:Samsung J7 Spotify Version Installed:8.4.97.807 My Issue:When using any headphones or earbuds, Spotify keeps pausing, playing, and skipping tracks on its own. This usually happens when I place my phone in my pocket or ...

Newbie

Plan: Premium   Country: USA   Device: Samsung J7   Spotify Version Installed: 8.4.97.807   My Issue: When using any headphones or earbuds, Spotify keeps pausing, pla...

Nico

Community Legend

701 Views

1 replies

0 likes

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Superuser Contribution Cannot Change Download Storage

PlanPremiumCountryCanadaDeviceGalaxy S10+Operating SystemAndroid Pie (9) My Question or IssueI recently tried to download songs onto my phone from the Spotify App and by default the songs are loaded into the SD card. I've tried changing the storage a...

Regular

  Plan Premium Country Canada Device Galaxy S10+ Operating System Android Pie (9)   My Question or Issue I recently tried to download songs onto my phone from the Spotify App and...

Katerina

Spotify Legend

884 Views

3 replies

0 likes

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Favourite playlist incomplete & can't save to SD card

PlanpremiumCountryUKDeviceHuawei p9 lite My Question or IssueThe new layout is quite inconvenient without the songs library but according to other posts it's simply been renamed to "favourites" playlist this would be fine except my favourites playlis...

Newbie

Plan premium Country UK Device Huawei p9 lite   My Question or Issue The new layout is quite inconvenient without the songs library but according to other posts it's simply been rename...

Mjlark

Casual Listener

692 Views

1 replies

0 likes

favourites playlist
SD-card
Update
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Notification bar on miui 10 isn't showing the reproduction controls

The notification bar never showed the reproduction controls for spotify, nor really any notification from it. I tried to enable every switch on the settings of the app, but the option "Reproduction" doesn't switch on. When I bought the phone the repr...

Newbie

The notification bar never showed the reproduction controls for spotify, nor really any notification from it. I tried to enable every switch on the settings of the app, but the option "Reproduction" ...

1145 Views

0 replies

1 likes

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Spotify and Mercedes no track info

PlanPremiumCountryCanadaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueAfter the latest Spotify update my track info stopped working. Google music shows meta info fine but no go for Spotify. See image

Newbie

Plan Premium Country Canada Device OnePlus 5T Operating System Android Pie   My Question or Issue After the latest Spotify update my track info stopped working.  Google music sho...

cmj01

Regular

2457 Views

5 replies

2 likes

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Superuser Contribution New Now Playing UI

I am a premium a user. I got the new now playing ui few days ago for one day then it got changed back to the old UI.

Casual Listener

I am a premium a user. I got the new now playing ui few days ago for one day then it got changed back to the old UI.

Magomin

Casual Listener

1009 Views

4 replies

1 likes

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Superuser Contribution Can't play local files on my Android phone

PlanPremiumCountryCzech RepublicDeviceLG G6Operating SystemAndroid 8 My Question or IssueHello!I have a prob with all of my local files in my playlists, as they can't be played on my phone (they are all greyed out). Everything works perfectly fine on...

Casual Listener

Plan Premium Country Czech Republic Device LG G6 Operating System Android 8   My Question or Issue Hello! I have a prob with all of my local files in my playlists, as they can't be pl...

xmaroolax

Casual Listener

568 Views

2 replies

0 likes

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Solved!!Superuser Contribution Bluetooth Autoplay

PlanPremiumCountryFRANCEDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueWhen my smartphone connects to my car receiver, a Pioneer MVH-S300BT, Spotify automatically play or resume songsHow to stop that ?

Casual Listener

Plan Premium Country FRANCE Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue When my smartphone connects to my car receiver, a Pioneer MVH-S300BT, Spo...

nmou88

Casual Listener

13201 Views

4 replies

0 likes

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Superuser Contribution Chromecast Built in Skips all songs

PlanPremiumCountryNetherlandDeviceGalaxy S8, Xiaomi Mi Box S, Nubia Z17S MiniOperating System(Android Pie, Andoid TV My Question or IssueXiaomi Mi Box S supports Chromecast built in. Every time when I want to cast music from any mobile device (also t...

Casual Listener

Plan Premium Country Netherland Device Galaxy S8, Xiaomi Mi Box S, Nubia Z17S Mini Operating System (Android Pie, Andoid TV 😎   My Question or Issue Xiaomi Mi Box S supports Chro...

Katerina

Spotify Legend

986 Views

3 replies

0 likes

Chromecast Android
MiBox s
Skiping tracks
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Galaxy S8 One UI update stops music when switching apps/screen off/leaving app

Since the new update of the Galaxy S8 Pie One UI, spotify pauses music whenever I leave the app, turn off the screen, or switch apps. I have tried:deleting, clearing cache and data, restarting and reinstallingremoving all spotify files from within an...

Newbie

Since the new update of the Galaxy S8 Pie One UI, spotify pauses music whenever I leave the app, turn off the screen, or switch apps. I have tried: deleting, clearing cache and data, restarting and...

Nico

Community Legend

1325 Views

1 replies

0 likes

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Superuser Contribution How do i dislike a song that has a video?

PlanPremiumCountryUS of A DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueThere is a song that keeps popping up on diferent radio stations I listen and I absolutely HATE the song. I cant dislike it because the song has a video ...

Casual Listener

Plan Premium Country US of A   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue There is a song that keeps popping up on diferent radio stations ...

6Draak6

Casual Listener

681 Views

2 replies

0 likes

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Solved!! Song I've never listened to is the only song that plays and can't be paused

PlanPremiumCountryIrelandDeviceSamsung Galaxy 9+My Question or IssueFirst Man by DSmash is the only song that plays. I'll play something else and after a second it's gone - whole queue is wiped - and only that song plays. Tried skipping, moving to th...

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy 9+ My Question or Issue First Man by DSmash is the only song that plays. I'll play something else and after a second it's gone - whole queue ...

Chandaler

Newbie

1285 Views

6 replies

1 likes

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Superuser Contribution App

PlanStudentCountryUSADeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm probably posting this in the wrong place but is there a way to login to Hulu on a mobile app with spotify student account?

Newbie

Plan Student Country USA Device Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm probably posting this in the wrong place but is there a...

Guido

Spotify Legend

549 Views

1 replies

0 likes

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