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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118057 Views

27 replies

4 likes

  • 118057 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237643 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237643 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598414 Views

79 replies

3 likes

  • 598414 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490968 Views

581 replies

42 likes

Account
Free
  • 490968 Views
  • 581 replies
  • 42 likes

[Android][Music] Songs from Various Artists Albums

Really irritating that if an artist has a song on a various artists album, the track does not show on the Artist page. Even if I save the track, it does not show on my artist page for the band. Same with collaborations. On the Spotify band page it do...

Casual Listener

Really irritating that if an artist has a song on a various artists album, the track does not show on the Artist page. Even if I save the track, it does not show on my artist page for the band. ...

495 Views

0 replies

0 likes

Android
Music
  • 495 Views
  • 0 replies
  • 0 likes

My Heavy Rotation hasn't updated in months.

PlanPremiumCountryGermanyDeviceSamsung Galaxy J7 (although this also happens on my Windows Desktop)Operating SystemAndroid My Question or IssueIt hasn't updated in months. When I signed up initially I barely listened to anyhting on Spotify so there i...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy J7 (although this also happens on my Windows Desktop) Operating System Android   My Question or Issue It hasn't updated in months. Wh...

471 Views

0 replies

1 likes

  • 471 Views
  • 0 replies
  • 1 likes

does the spotify stations app support chromecast audio?

- my chromecast audio devices do NOT show up in spotify stations app on my Samsung S9+ phone running Android 9.- my chromecast audio devices DO show up in the spotify app on my Samsung S9+ phone running Android 9.- so i am wondering if the spotify st...

Roadie

- my chromecast audio devices do NOT show up in spotify stations app on my Samsung S9+ phone running Android 9. - my chromecast audio devices DO show up in the spotify app on my Samsung S9+ phone ru...

jda54669

Newbie

2046 Views

1 replies

19 likes

chromecast audio
stations app
  • 2046 Views
  • 1 replies
  • 19 likes

Superuser Contribution Aiudaaa!!

Tengo un Motorola G6 plus, y cuando bloqueo mi pantalla no me permite cambiar de canción, tengo que desbloquear forzosamente el equipo para que pueda hacerlo, la pantalla de bloqueo me aparece únicamente así.Alguien con el mismo y que le haya podido ...

Newbie

Tengo un Motorola G6 plus, y cuando bloqueo mi pantalla no me permite cambiar de canción, tengo que desbloquear forzosamente el equipo para que pueda hacerlo, la pantalla de bloqueo me aparece únicam...

Jemi

Spotify Legend

764 Views

1 replies

0 likes

  • 764 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Xbox One app

Galaxy S8 Android version 9 Spotify Premium Just downloaded the Spotify stations app and am having issues with volume drop as soon as I skip a song. I have to close the app and re-open to have the volume come back to normal, but then it happens again...

Casual Listener

Galaxy S8 Android version 9 Spotify Premium    Just downloaded the Spotify stations app and am having issues with volume drop as soon as I skip a song. I have to close the app and re-open...

Peter

Spotify Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android x Spotify Issues Starting This Week

Plan: PremiumCountry: USADevice: Samsung Galaxy S8 My Question or IssueStarting this week the Spotify widget no longer shows up on the header dropdown (in the space where it usually sits next to my wifi icon, do not disturb icon, etc. if you pull dow...

Newbie

Plan: Premium Country: USA Device: Samsung Galaxy S8   My Question or Issue Starting this week the Spotify widget no longer shows up on the header dropdown (in the space where it ...

Jemi

Spotify Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Entune Issue

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo,My problem is that I have a Samsung A -50 Galaxy and when I pair my spotify on my Android to my 2018 Camry Toyota Entune App it wil...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, My problem is that I have a Samsung A -50 Galaxy and w...

1072 Views

0 replies

0 likes

  • 1072 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded songs and updates

PlanPremiumCountryParaguayDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueAlways when update my Spotify, change the default storage, and all my songs are downloaded again.

Casual Listener

Plan Premium Country Paraguay Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue Always when update my Spotify, change the default storage, and all my songs a...

Peter

Spotify Legend

956 Views

3 replies

0 likes

Premium
Sd
storage
updates
  • 956 Views
  • 3 replies
  • 0 likes

Solved!! Bloquear artista

A Função de bloquear artista não está mais aparecendo na minha conta Premium no Android

Casual Listener

A Função de bloquear artista não está mais aparecendo na minha conta Premium no Android  

Bittencourt

Spotify Star

3917 Views

4 replies

0 likes

  • 3917 Views
  • 4 replies
  • 0 likes

Android App Not Connecting/Not downloading/finding Music

Hi AllInttermittenly lost ability to search on mobile and now I have recently lost access to all playlists and search functionality on the mobile app. I have reinstalled, switched between airplane mode, reregistered device, switched between offline t...

Newbie

Hi All Inttermittenly lost ability to search on mobile and now I have recently lost access to all playlists and search functionality on the mobile app. I have reinstalled, switched between airplane ...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Superuser Contribution Meizu EP52 "snap to pause" don't work anymore.

PlanPremiumCountryPolandDeviceXiaomi Mi A1, Meizu EP52 BT headset.Operating SystemAndroid Oreo My Question or IssueHeadsets snap-to-pause function stopped working last month. App responds to physical button controls properly. Snap works perfectly wit...

Regular

Plan Premium Country Poland Device Xiaomi Mi A1, Meizu EP52 BT headset. Operating System Android Oreo   My Question or Issue Headsets snap-to-pause function stopped working last month....

dran2

Regular

2827 Views

9 replies

1 likes

bluetooth
ep52
  • 2827 Views
  • 9 replies
  • 1 likes

Album tracks not listed

PlanFreeCountryUk Android My Question or IssueTracks are no longer listed under each album. So I cannot preview album tracks or add individual tracks from albums to my playlist. I can only shuffle play the whole album, which is not how I use spotify....

Newbie

Plan Free Country Uk   Android   My Question or Issue Tracks are no longer listed under each album. So I cannot preview album tracks or add individual tracks from albums to my playl...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Phone freezes when spotify player comes up

Phone: LG-Q6 When I tap on the notification, it opens up the player and the phone freezes. I think this happens when it tires to load the image on to the background of the player. So it would be nice if u could make an option to disable background im...

Casual Listener

Phone: LG-Q6 When I tap on the notification, it opens up the player and the phone freezes. I think this happens when it tires to load the image on to the background of the player. So it would be nice...

Peter

Spotify Legend

797 Views

3 replies

0 likes

  • 797 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs only play for 10 seconds

PlanPremium CountryAus DeviceGalaxy A8 (2018) Operating SystemOreo 8.0.0 My Question or Issue:At least once a day, my spotify decides to play less than 10 seconds of every song (haven't tried offline because I don't use offline mode). I have already ...

Newbie

Plan Premium   Country Aus   Device Galaxy A8 (2018)   Operating System Oreo 8.0.0   My Question or Issue: At least once a day, my spotify decides to play less than 1...

Peter

Spotify Legend

777 Views

1 replies

0 likes

  • 777 Views
  • 1 replies
  • 0 likes

Problem with Local Files and Pictures

Plan:PremiumCountry:ItalyDevice:Nokia 6.1Android 9So I added some local files to a playlist. When listening to them via the spotify windows app via my computer the corresponding image that I attacted to the song is viewable.When I listen to the same ...

Music Fan

Plan:Premium Country:Italy Device:Nokia 6.1 Android 9 So I added some local files to a playlist. When listening to them via the spotify windows app via my computer the corresponding image that I ...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Playlist in folder move to the top after being played

Plan:Premium Country: Uk Device:Samsung s6 Operating SystemAndriod My Question or IssueI have a folder with about 80 playlists. I have the ordered in a specific way. When I play a playlist it gets moved to the very top. There is no way to turn off th...

Newbie

Plan: Premium   Country: Uk   Device: Samsung s6   Operating System Andriod   My Question or Issue I have a folder with about 80 playlists. I have the ordered in a s...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Les téléchargements ne se font plus

PlanPremiumFRANCE DeviceSamsung Galaxy S10+Operating SystemAndroid My Question or Issue Depuis un moment j'essaye de télécharger la musique pour pouvoir les écouter en hors connexion mais ça reste bloquer sur synchronosation. Je n'ai même pas accès à...

Newbie

  Plan Premium FRANCE   Device Samsung Galaxy S10+ Operating System Android   My Question or Issue   Depuis un moment j'essaye de télécharger la musique pour pouvoir l...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Update June'19: Songs/album likes as a different thing

One thing I just noticed is that I can set an album as a favourite without marking the songs. This is a BIG change for me because you can like an album as a whole but not necessarily all it's songs (for playing in a random list, for example). Did the...

Regular

  One thing I just noticed is that I can set an album as a favourite without marking the songs. This is a BIG change for me because you can like an album as a whole but not necessarily all it's...

quote089

Casual Listener

1538 Views

3 replies

0 likes

  • 1538 Views
  • 3 replies
  • 0 likes

Solved!! Galaxy Watch voice prompts automatically starts Spotify play back

DeviceSamsung Galaxy Watch (2018)Operating System(Tizen 4.0), Spotify WiFi/offline mode Hi,I got this really annoying issue on my new amazing Galaxy Watch. When working out with the Samsung Health app, Spotify automatically starts playing the most re...

Casual Listener

  Device Samsung Galaxy Watch (2018) Operating System (Tizen 4.0), Spotify WiFi/offline mode   Hi, I got this really annoying issue on my new amazing Galaxy Watch. When working out w...

Guido

Spotify Legend

8467 Views

17 replies

12 likes

Samsung
  • 8467 Views
  • 17 replies
  • 12 likes

Local File refuses to sync to phone, disappears from desktop

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8, Asus LaptopOperating SystemAndroid Oreo, Windows 10 My Question or IssueI'm trying to add local files to my library to listen on my phone, and I've gone through all the steps on the local files help pa...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S8, Asus Laptop Operating System Android Oreo, Windows 10   My Question or Issue I'm trying to add local files to my library to listen...

528 Views

0 replies

2 likes

  • 528 Views
  • 0 replies
  • 2 likes