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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110475 Views

26 replies

3 likes

  • 110475 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222408 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222408 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579149 Views

79 replies

3 likes

  • 579149 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477009 Views

577 replies

40 likes

Account
Free
  • 477009 Views
  • 577 replies
  • 40 likes

Spotify needs the internet to play local songs??

I tried to play a playlist on my Samsung Galaxy s10 running Android Pie today while my internet was down. Spotify would not play the local downloaded songs and complained that the internet was down. Why does Spotify need the internet to play a local ...

Newbie

I tried to play a playlist on my Samsung Galaxy s10 running Android Pie today while my internet was down.  Spotify would not play the local downloaded songs and complained that the internet was ...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

[Daily Mix] Daily Mix not loading on android oneplus 6t ever

PlanFree/PremiumCountry Device(Oneplus 6t)Operating System(Android 9, OxygenOs 9.0.14) My Question or IssueI always the the message - Something went wrongplease give it another try. or it also just loads but never goes anywhere.

Newbie

Plan Free/Premium Country   Device (Oneplus 6t) Operating System (Android 9, OxygenOs 9.0.14)   My Question or Issue I always the the message -   Something went wrong plea...

536 Views

0 replies

1 likes

dailymix
  • 536 Views
  • 0 replies
  • 1 likes

Spotify stops repeatedly

I'm a premium member, and this problem is specifically with mobile. In my PC it works fine. I made sure I'm getting a signal, and I'm usually getting full bars with at least 4G if not LTE It had been working perfectly until yesterday. I've restarted ...

Casual Listener

I'm a premium member, and this problem is specifically with mobile. In my PC it works fine. I made sure I'm getting a signal, and I'm usually getting full bars with at least 4G if not LTE  &nbs...

1246054170

Casual Listener

716 Views

2 replies

1 likes

  • 716 Views
  • 2 replies
  • 1 likes

Changing Storage Locations

PlanPremiumCountryUnited States DeviceSamsung Galaxy Note8Operating SystemAndroid 9.0 My Question or IssueThis has happened several times while I've had this phone, but it's gotten to the point where it's doing it at least once a week. I'm not sure w...

Newbie

Plan Premium Country United States   Device Samsung Galaxy Note8 Operating System Android 9.0   My Question or Issue This has happened several times while I've had this phone, bu...

611 Views

0 replies

0 likes

  • 611 Views
  • 0 replies
  • 0 likes

Please bring back again capability to play all songs from the search results!!

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssuePlease bring back again capability to play all songs from the search results. Let's say I'm searching for "My Heart will Go On", then play one from the ...

Newbie

Plan Premium Country Indonesia Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Please bring back again capability to play all songs from the search re...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Songs keep stopping when I put my phone to sleep

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy s9+Operating SystemAndroid 9 My Question or IssueWhen I am listening to a playlist and I put my phone to sleep the music keeps stopping and continuing where it stopped. It is very annoying because I c...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy s9+ Operating System Android 9   My Question or Issue When I am listening to a playlist and I put my phone to sleep the music kee...

Rufo1

Casual Listener

1083 Views

2 replies

4 likes

  • 1083 Views
  • 2 replies
  • 4 likes

Bug: Inaccessible play queue

PlanPremiumCountrySwedenDeviceSony Xperia F5321Operating SystemAndroid 8.0.0 My Question or IssueBug: Play queue sometimes becomes inaccessible even though there are songs in the queue. Thos has been bugging me for at least a year now. I always think...

Newbie

Plan Premium Country Sweden Device Sony Xperia F5321 Operating System Android 8.0.0   My Question or Issue Bug: Play queue sometimes becomes inaccessible even though there are songs in...

690 Views

0 replies

3 likes

  • 690 Views
  • 0 replies
  • 3 likes

Spotify STATIONS App

PlanFree/PremiumCountryUSADeviceCoolpad LegacyOperating SystemAndroid 9 (whatever desert that is) My Question or IssueI recently downloaded the Spotify Station App. I love it. BUT, I'm unable to stream to my Google Home devices. I tap on the speaker ...

Newbie

  Plan Free/Premium Country USA Device Coolpad Legacy Operating System Android 9 (whatever desert that is) 🙂   My Question or Issue I recently downloaded the Spotify Station App...

751 Views

0 replies

4 likes

  • 751 Views
  • 0 replies
  • 4 likes

I can't listen songs

I am using spotify premium on android. Yesterday the app updated and now i cant listen any music i didnt download before.My internet connection is good and i have 28gb of free space. I cant think of anything else that might be causing this issue.

Newbie

I am using spotify premium on android. Yesterday the app updated and now i cant listen any music i didnt download before. My internet connection is good and i have 28gb of free space. I cant think o...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't share my spotify to instagram stories

PlanPremium for FamilyCountryMalaysiaDeviceGoogle Pixel 3 XLOperating SystemAndriod 9 My Question or IssueI can't share my spotify to insta stories. I tried delete cache and data in my spotify and insta and reinstall but things are still the same. In...

Newbie

Plan Premium for Family Country Malaysia Device Google Pixel 3 XL Operating System Andriod 9   My Question or Issue I can't share my spotify to insta stories. I tried delete cache and ...

Peter

Spotify Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery drain when idle

PlanPremiumCountrySwedenDeviceOneplus 7 ProOperating SystemAndroid 9 My Question or IssueMassive battery drain the last two days without even using the app. Even set optimize battery for Spotify in battery management in Android settings.

Newbie

Plan Premium Country Sweden Device Oneplus 7 Pro Operating System Android 9   My Question or Issue Massive battery drain the last two days without even using the app. Even set optimize...

Peter

Spotify Legend

1817 Views

1 replies

0 likes

battery drain
  • 1817 Views
  • 1 replies
  • 0 likes

Search says "Oops something went wrong"

PlanPremiumCountry DeviceHuawei P20 proOperating SystemAndroid Oreo My Question or Issue

Regular

Plan Premium Country   Device Huawei P20 pro Operating System Android Oreo   My Question or Issue  

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Instagram story share does not working

I tried to clean both app's caches, but didn't work. Actually, i tried to reinstall both. PlanPremiumCountryTURKEYDeviceHuawei P Smart 2018Operating SystemAndroid Oreo My Question or Issue

Visitor

I tried to clean both app's caches, but didn't work. Actually, i tried to reinstall both.  Plan Premium Country TURKEY Device Huawei P Smart 2018 Operating System Android Oreo &nbs...

357 Views

0 replies

1 likes

  • 357 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify repeatedly crashing

PlanPremiumCountryBrazilDeviceMotorola X4Operating SystemAndroid 9 My Spotify keeps closing whenever I try to get into the application I've already tried to reinstall several times but it did not work this is already happening for 3 days

Casual Listener

Plan Premium Country Brazil Device Motorola X4 Operating System Android 9   My Spotify keeps closing whenever I try to get into the application I've already tried to reinstall several t...

Peter

Spotify Legend

1303 Views

4 replies

2 likes

  • 1303 Views
  • 4 replies
  • 2 likes

Superuser Contribution The song that currently play stops when I add songs to my queue list and after I turn my screen off.

PlanFree/PremiumCountry Device( Samsung Galaxy 9 plus)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device ( Samsung Galaxy 9 plus) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

655 Views

3 replies

0 likes

  • 655 Views
  • 3 replies
  • 0 likes

Problema reproducción de pausa

PlanPremiunCountryChileDeviceMoto g 6 plusOperating SystemAndroid 9 My Question Estimados, desde hace meses tengo problemas con la reproducción de ciertas canciones (muy específicas). Estas se pausa en segundos precisos, siempre, y para solucionarlo ...

Casual Listener

  Plan Premiun Country Chile Device Moto g 6 plus Operating System Android 9   My Question  Estimados, desde hace meses tengo problemas con la reproducción de ciertas cancio...

Stockholme

Casual Listener

785 Views

1 replies

0 likes

  • 785 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck using Shuffle Play on ps4 when using phone as remote

PlanFreeCountryUnited StatesDevice(Samsung K10)Operating System(Playstation 4) My Question or IssueHello! I have a problem with the connect a device, anytime i try to use my phone as a remote for my ps4 i get the "shuffle play" as my option to play o...

Casual Listener

Plan Free Country United States Device (Samsung K10) Operating System (Playstation 4)   My Question or Issue Hello! I have a problem with the connect a device, anytime i try to use my ...

kilobravo99

Newbie

1090 Views

4 replies

0 likes

  • 1090 Views
  • 4 replies
  • 0 likes

Why can't I turn off Genius/Behind the lyrics?

PlanPremium Device(Samsung Galaxy 9)Operating System( Android Oreo.) My Question or IssueWhy have you decided that I should not be able to turn off this feature? What is the benefit gained here? You've spent a lot of time designing the app, adjusting...

Casual Listener

  Plan Premium   Device (Samsung Galaxy 9) Operating System ( Android Oreo.)   My Question or Issue Why have you decided that I should not be able to turn off this featu...

903 Views

0 replies

0 likes

BTL
Genius
  • 903 Views
  • 0 replies
  • 0 likes

full screen display problem on an android tablet

for some weird reason spotify started to display a microscopic cover on full screen on my android tablet. i didn't change anything but it changed automatically by itself. i already reinstalled the application, i even did a factory reset to the tablet...

Roadie

for some weird reason spotify started to display a microscopic cover on full screen on my android tablet. i didn't change anything but it changed automatically by itself. i already reinstalled the ap...

Paulgi

Roadie

3689 Views

3 replies

0 likes

display
tablet
  • 3689 Views
  • 3 replies
  • 0 likes

Superuser Contribution Downloading all songs on Android

PlanPremium CountryGermany Device(Samsung Galaxy My Question or IssueThanks for the update to the app, it looks nice. However, where did the "My songs" category go? I occasionally have to download multiple albums at once, so finding every single one ...

Casual Listener

Plan Premium   Country Germany   Device (Samsung Galaxy 😎   My Question or Issue Thanks for the update to the app, it looks nice. However, where did the "My songs" category ...

schmerg

Newbie

7327 Views

3 replies

7 likes

  • 7327 Views
  • 3 replies
  • 7 likes