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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201698 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201698 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545981 Views

78 replies

3 likes

  • 545981 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453808 Views

571 replies

38 likes

Account
Free
  • 453808 Views
  • 571 replies
  • 38 likes

App keeps crashing

I cant open spotify on my phone. Every time i open the app it just keeps crashing flashing on the home screen. I have uninstalled and reinstalled, rest my phone, cleared the cache, force stopped and rebooted, and now i am out of ideas. Its been doing...

Casual Listener

I cant open spotify on my phone. Every time i open the app it just keeps crashing flashing on the home screen. I have uninstalled and reinstalled, rest my phone, cleared the cache, force stopped and ...

Ladyphoenix3

Casual Listener

598 Views

2 replies

3 likes

  • 598 Views
  • 2 replies
  • 3 likes

[Account] Deleted from premium for family

Me and my friends share a family account. Today one of my friend texted me that she couldn't listen to Spotify premium and back to free account. I checked it and realized that her account was gone from the family acc. After that, I invite her again t...

Newbie

Me and my friends share a family account. Today one of my friend texted me that she couldn't listen to Spotify premium and back to free account. I checked it and realized that her account was gone fr...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Connection stuck with ISP Ho Mobile / Vodafone IT

PlanPremiumCountryItalyDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueHo Mobile / Vodafone IT users have had connection stuck problems for a few months.This is a well known problem here, it plays 2/3 songs then gets stuck: i...

Music Fan

Plan Premium Country Italy Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue Ho Mobile / Vodafone IT users have had connection stuck problems for a fe...

ultradj83

Music Fan

1697 Views

8 replies

2 likes

Connection issues
ho mobile
vodafone
  • 1697 Views
  • 8 replies
  • 2 likes

Solved!! Spotify Stations stream to amazon echo volume adjustmet bug report

PlanPremiumCountryUnites StatesDeviceSamsung Galaxy S9 PlusOperating SystemAndroid Pie My Question or IssueNOTE: this report is for the Spotify Stations Application.When streaming music to another device like amazon echo. Raising/Lowering volume on p...

Casual Listener

Plan Premium Country Unites States Device Samsung Galaxy S9 Plus Operating System Android Pie   My Question or Issue NOTE: this report is for the Spotify Stations Application. When st...

Billy-J

Spotify Star

2184 Views

3 replies

0 likes

Spotify Stations
  • 2184 Views
  • 3 replies
  • 0 likes

All songs

Hello!How can I see all the songs of an artist? When I select the artist it show me only the popular songs and then the albums. I want to see the whole songs list.Thanks !! Spotify premium, Argentina, Android 9 (Pie)

Newbie

Hello! How can I see all the songs of an artist? When I select the artist it show me only the popular songs and then the albums. I want to see the whole songs list. Thanks !!   Spotify premi...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Save list of songs to download?

I have a weird issue but want to try to reinstall the app first, it went well for 8 months but now since 2 weeks it goes bad. Issue described at the end. I hate to reinstall because re doing my selection of songs to download will take a longggg time....

Newbie

I have a weird issue but want to try to reinstall the app first, it went well for 8 months but now since 2 weeks it goes bad. Issue described at the end.   I hate to reinstall because re doing...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Problem on the last versions of the Android App

Plan: Premium for StudentsCountry: ItalyDevice: Samsung Galaxy S7 EdgeOperating System: Android Oreo 8.0 Hi, I have an issue with the last versions of Spotify. After the update of the app, a lot of songs that I saved in "Favorite song" disappeared. B...

Casual Listener

Plan: Premium for Students Country: Italy Device: Samsung Galaxy S7 Edge Operating System: Android Oreo 8.0   Hi, I have an issue with the last versions of Spotify. After the update of th...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Stations app: No buttons working

PlanPremiumCountryUSDeviceMoto G5 PlusOperating SystemAndroid Oreo My Question or IssueIt started with the Add Station button first. At first, that was the only thing that did not appear to work - the settings button worked, the thumbs up/down worked...

Newbie

  Plan Premium Country US Device Moto G5 Plus Operating System Android Oreo   My Question or Issue It started with the Add Station button first. At first, that was the only ...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error message on daily mix

PlanPremium CountryItaly DeviceHuawei Mate 10 pro Operating SystemAndroid 9.0 My Question or IssueFrom a year to this part my daily mixes do not work, there's always an error message. I tried uninstalling app but nothing has changed.

Visitor

  Plan Premium  Country Italy  Device Huawei Mate 10 pro  Operating System Android 9.0   My Question or Issue From a year to this part my daily mixes do not work, ...

Katerina

Spotify Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

[Android] Spotify on car stereo - double speed

PlanPremiumCountryPolandDeviceUniversal 2 DIN Android Car RadioOperating SystemAndroid 6.0 K6_01_IH_V2.0.1_20180815 My Question or IssueI have that glich for long time. In my playlists I have a large number of offline songs that I added from the desk...

Newbie

Plan Premium Country Poland Device Universal 2 DIN Android Car Radio Operating System Android 6.0 K6_01_IH_V2.0.1_20180815   My Question or Issue I have that glich for long time. In my...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Superuser Contribution Getting pop on Galaxy S9 saying ""you are listening on Iphone 6"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis pop up keeps occuring on my new Samsung S9 "you are listening on Iphone 6" .Even when I ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This po...

Peter

Spotify Legend

799 Views

3 replies

0 likes

  • 799 Views
  • 3 replies
  • 0 likes

App Slow to Open and Perform Basic Functions - S8+

PlanPremiumCountryUKDeviceSamsung Galaxy S8+Operating SystemAndroid Pie (9) My Question or IssueFor a while now the Android app has been painfully slow loading, sometimes taking minutes to load basic UI on startup. I had the same issue on my old LG G...

Newbie

Plan Premium Country UK Device Samsung Galaxy S8+ Operating System Android Pie (9)   My Question or Issue For a while now the Android app has been painfully slow loading, sometimes tak...

623 Views

0 replies

5 likes

  • 623 Views
  • 0 replies
  • 5 likes

Premium features refusing to work

PlanPremiumCountryUK DeviceSamsung Galaxy S10+ Operating SystemLatest Android My Question or IssueI have been using Spotify Premium for years and for a few months on my new phone. Very recently, with no clear cause, I can no longer download songs to ...

Newbie

Plan Premium Country UK   Device Samsung Galaxy S10+   Operating System Latest Android    My Question or Issue I have been using Spotify Premium for years and for a fe...

303 Views

0 replies

1 likes

  • 303 Views
  • 0 replies
  • 1 likes

App continuously crashing

Phone was working fine with the app the last days, until today morning, when it tries to load, and then crashes and restarts suddenly in a loop. I already restarted my phone, erase cache for the app, erase data for the app, then reinstall the app a c...

Newbie

Phone was working fine with the app the last days, until today morning, when it tries to load, and then crashes and restarts suddenly in a loop.   I already restarted my phone, erase cache for...

731 Views

0 replies

0 likes

Android 9
Crash
reboot
restart
  • 731 Views
  • 0 replies
  • 0 likes

Can't play SOS by Avicii

Pls help me. I can't play SOS by Avicii on Spotify app and web player. I've clear cache, data, even reinstall it but it still didn't work. Device: Xiaomi Mi5 Android version: 9.0 Spotify app version: 8.5.8.567

Newbie

Pls help me. I can't play SOS by Avicii on Spotify app and web player. I've clear cache, data, even reinstall it but it still didn't work. Device: Xiaomi Mi5 Android version: 9.0 Spotify app version:...

OneBobone

Gig Goer

886 Views

1 replies

1 likes

  • 886 Views
  • 1 replies
  • 1 likes

Equalizer for android

PlanPremiumCountryEgyptDeviceHuawei Mate 10 LiteOperating SystemAndroid My Question or IssueI cant find the equalizer in my spotify settings

Newbie

  Plan Premium Country Egypt Device Huawei Mate 10 Lite Operating System Android   My Question or Issue I cant find the equalizer in my spotify settings

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

When i try to play the music in my local files it plays too fast.

PlanPremiumCountryMéxicoDeviceLG-210gOperating SystemAndroid 5.1 My Question or IssueHi, I've this problem since last year and because of that i can't listen properly any of my local files. The music plays but, it plays with a very fast time, which d...

Casual Listener

Plan Premium Country México Device LG-210g Operating System Android 5.1   My Question or Issue Hi, I've this problem since last year and because of that i can't listen properly any of ...

605 Views

0 replies

1 likes

Android 5.1.1
local songs crash
Troubleshooting
  • 605 Views
  • 0 replies
  • 1 likes

Triple click for previous track not working on daily mix android

Hi allRecently I've noticed that triple click to go to previous track does not work on any of my daily mixes. The function works fine on all other playlists but for some reason not on my daily mixes. I swear that it used to work around 2 months ago. ...

Newbie

Hi all Recently I've noticed that triple click to go to previous track does not work on any of my daily mixes. The function works fine on all other playlists but for some reason not on my daily mixe...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Music Randomly Stop (restarts to 1 sec)

I've been having this issue the past couple days where a song will stop in the middle of the song, then go back to the 1 or 2 second mark and pause. I'm not sure what's causing it! Its really annoying...anyone else getting this? I've already tried si...

Newbie

I've been having this issue the past couple days where a song will stop in the middle of the song, then go back to the 1 or 2 second mark and pause. I'm not sure what's causing it!  Its really a...

598 Views

0 replies

2 likes

  • 598 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution Song Disappearance

PlanPremiumCountryUSDevice(Lg G3 Beat)Operating System(Android 5.0.2) My Question or IssueHiI was using Spotify on my iPhone for a couple of year now and it handle it well but since I needed a secondary device playback SO I setup my old Lg G3 Beat (d...

Casual Listener

Plan Premium Country US Device (Lg G3 Beat) Operating System (Android 5.0.2)   My Question or Issue Hi I was using Spotify on my iPhone for a couple of year now and it handle it well ...

MrJLincoln

Casual Listener

1161 Views

4 replies

0 likes

  • 1161 Views
  • 4 replies
  • 0 likes