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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118053 Views

27 replies

4 likes

  • 118053 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237619 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237619 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598407 Views

79 replies

3 likes

  • 598407 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490951 Views

581 replies

42 likes

Account
Free
  • 490951 Views
  • 581 replies
  • 42 likes

Sharing to Instagram Story

PlanPremiumCountryBrazil Device(Samsung Galaxy M10)Operating System(Android 8.1.) Hello spotify.My spotify app is not allowed to share music on instagram stories and I don't know why because the option is not even there. Can you help me?The version o...

Newbie

Plan Premium Country Brazil   Device (Samsung Galaxy M10) Operating System (Android 8.1.)   Hello spotify. My spotify app is not allowed to share music on instagram stories and I...

475 Views

0 replies

1 likes

  • 475 Views
  • 0 replies
  • 1 likes

Spotify won't recognize SD card

PlanPremiumCountry USA DeviceGalaxy S9+Operating SystemAndroid 9 My Question or IssueSpotify refuses to acknowledge my SD card. I have a 120gb SD card plugged into my phone solely for music, Google Play Music had no problem recognizing it. However, S...

Regular

Plan Premium Country USA   Device Galaxy S9+ Operating System Android 9   My Question or Issue Spotify refuses to acknowledge my SD card. I have a 120gb SD card plugged into my ...

489 Views

0 replies

0 likes

Android
S9+
  • 489 Views
  • 0 replies
  • 0 likes

Spotify Connect Problems

PlanPremiumCountryGreeceDeviceXiaomi Mi 8, PC, Google Home MiniOperating SystemAndroid My Question or IssueI am having trouble castnig music from my phone to my Google Home Mini and also my PC. Spotify tries to connect to Home mini but it gets stuck ...

Newbie

Plan Premium Country Greece Device Xiaomi Mi 8, PC, Google Home Mini Operating System Android   My Question or Issue I am having trouble castnig music from my phone to my Google Home M...

user-removed

Not applicable

698 Views

1 replies

0 likes

Casting
Spotify Connect Desktop
  • 698 Views
  • 1 replies
  • 0 likes

Galaxy S3 & Spotify (Without phone present)

PlanPremiumCountryUSADeviceSamsung Galaxy 9 & Galaxy S3 WatchOperating SystemAndroid OreoMy Question or IssueOnce I download a playlist offline onto my Galaxy S3 Watch, how am I able to then play that playlist without Bluetooth connection to my Galax...

Newbie

Plan Premium Country USA Device Samsung Galaxy 9 & Galaxy S3 Watch Operating System Android Oreo My Question or Issue Once I download a playlist offline onto my Galaxy S3 Watch, how...

322 Views

0 replies

1 likes

  • 322 Views
  • 0 replies
  • 1 likes

Lock screen background

How can i disable the lock screen background from changing with every song and still keep the lock screen player there? Haven't found any new post about this. Im using oneplus 7 on the latest android settings

Newbie

How can i disable the lock screen background from changing with every song and still keep the lock screen player there? Haven't found any new post about this.   Im using oneplus 7 on the lates...

634 Views

0 replies

2 likes

  • 634 Views
  • 0 replies
  • 2 likes

Songs greyed out on Android but not on the desktop

PlanPremiumCountryMalaysiaDeviceSamsung S9Operating SystemAndroid My Question or IssueI've recently faced the issue of a large proportion of my songs in my playlists being greyed out on my S9's Spotify app. I've researched the issue and came to the c...

Casual Listener

Plan Premium Country Malaysia Device Samsung S9 Operating System Android   My Question or Issue I've recently faced the issue of a large proportion of my songs in my playlists being gr...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Spotify pausing all the time

PlanPremiumCountrySwedenDeviceSamsung galaxy s9+Operating SystemAndroid My Question or IssueSince the last month or so spotify pause randomly all the time when I listen through mobile data (not wifi). It plays for 10 seconds, or 2 minutes, or 27 seco...

Casual Listener

  Plan Premium Country Sweden Device Samsung galaxy s9+ Operating System Android   My Question or Issue Since the last month or so spotify pause randomly all the time when I list...

Lena_ve

Newbie

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes

samsung gear s3 remote control doesnt work

currently using version 1.1.39 since its the only one i can download from the galaxy storePlanPremiumCountryChileDevicehuawei p30lite / samsung gear s3 frontierOperating Systemandroid 9 My Question or IssueSpotify from my samsung smartwatch doesnt co...

Newbie

currently using version 1.1.39 since its the only one i can download from the galaxy store Plan Premium Country Chile Device huawei p30lite / samsung gear s3 frontier Operating System android...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

hi im new and i need help about playlist

PlanFreeCountryitalyDevicehuawei p8 liteOperating SystemandroidMy Question or IssueFor various reasons I lost my old spotify account (my phone was broken) I downloaded the application again but I lost my old data and i dont remember them.. (If I look...

Casual Listener

Plan Free Country italy Device huawei p8 lite Operating System android My Question or Issue For various reasons I lost my old spotify account (my phone was broken) I downloaded the applicati...

364 Views

0 replies

0 likes

"playlist"
  • 364 Views
  • 0 replies
  • 0 likes

Music randomly pausing, for a random amount of time

PlanPremiumCountryBrazilDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or Issue Hi, I'm having a problem since a changed my Samsung s7 to a Samsung s10. I already tried reinstalling spotify and even making a clean uninstall (where you ...

Visitor

 Plan Premium Country Brazil Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue   Hi, I'm having a problem since a changed my Samsung s7 to a Samsun...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Spotify and Mercedes no track info

PlanPremiumCountryCanadaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueAfter the latest Spotify update my track info stopped working. Google music shows meta info fine but no go for Spotify. See image

Newbie

Plan Premium Country Canada Device OnePlus 5T Operating System Android Pie   My Question or Issue After the latest Spotify update my track info stopped working.  Google music sho...

cmj01

Regular

2915 Views

5 replies

2 likes

  • 2915 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Can't find repeat and shuffle button

I cant find repeat and shuffle button in Spotify app . It is no where were to be found please help or is it just for premium members only?PlanFreeCountryIndiaDeviceOneplus 6Operating SystemAndroid My Question or Issue

Newbie

I cant find repeat and shuffle button in Spotify app . It is no where were to be found please help or is it just for premium members only? Plan Free Country India Device Oneplus 6 Operating Sy...

Xayne

Roadie

2231 Views

2 replies

1 likes

repeat button
shuffle button
  • 2231 Views
  • 2 replies
  • 1 likes

Superuser Contribution Volume control for external devices is badly designed or perhaps buggy.

PlanPremiumCountry DeviceMoto g6Operating System Android Oreo My Question or IssueWhen I use Spotify connect or select an available device (Samsung ms-650 soundbar) to cast to within the Spotify app, the volume control using the phone volume rocker, ...

Casual Listener

PlanPremium Country   Device Moto g6 Operating System  Android Oreo   My Question or Issue When I use Spotify connect or select an available device (Samsung ms-650 soundb...

Peter

Spotify Legend

873 Views

1 replies

1 likes

external device
Volume Control
  • 873 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify car controls not working since updates from 2.5 weeks ago

PlanPremiumCountryUkDeviceNokia 8Operating SystemAndroid 9 My Question or IssueSince the Spotify updates 2.5 weeks ago the car controls on my Mini Cooper no longer work, and the app is far more buggy than before.i have tried all the suggestions about...

Newbie

Plan Premium Country Uk Device Nokia 8 Operating System Android 9   My Question or Issue Since the Spotify updates 2.5 weeks ago the car controls on my Mini Cooper no longer work, and ...

Peter

Spotify Legend

520 Views

1 replies

1 likes

  • 520 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify stops and needs app to be shutdown before playing again

On the free plan, in the UK, through a Amazon Firestick Spotify will just stop playing sometimes and will require the app to be shut down and the data and cache wiped before playing again.

Regular

On the free plan, in the UK, through a Amazon Firestick   Spotify will just stop playing sometimes and will require the app to be shut down and the data and cache wiped before playing again. ...

stormyuk

Music Fan

1700 Views

8 replies

0 likes

  • 1700 Views
  • 8 replies
  • 0 likes

My Spotify keeps skipping songs

PlanPremiumCountryTurkey DeviceSamsung S6Operating System Windows 10) My Question or Issue Hi- When I tried to listen music on my Spotify App, Spotify jumps from one to an other without completing any of them. It keeps skipping songs after 40 seconds...

Visitor

Plan Premium Country Turkey  Device Samsung S6 Operating System  Windows 10)   My Question or Issue     Hi-   When I tried to listen music on my Spotify Ap...

user-removed

Not applicable

1151 Views

2 replies

2 likes

  • 1151 Views
  • 2 replies
  • 2 likes

Desktop app not showing as available device

PlanPremiumCountryUnited KingdomDeviceHuawei P20 Pro / HP ElitebookOperating SystemAndroid 9.0.0.255 / Windows 10 My Question or IssueHi Everyone, My phone upgraded to an updated version of Android a few weeks back and ever since my laptop no longer ...

Newbie

Plan Premium Country United Kingdom Device Huawei P20 Pro / HP Elitebook Operating System Android 9.0.0.255 / Windows 10   My Question or Issue Hi Everyone,   My phone upgraded ...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to play a podcast

PlanPremiumCountryUKDeviceOne Note 5TOperating SystemAndroid Pie My Question or IssueI am unable to play The History of Rome podcast from either my Android phone, or my laptop app (it was working fine last time I tried on 28/05. It still plays as nor...

Newbie

Plan Premium Country UK Device One Note 5T Operating System Android Pie   My Question or Issue I am unable to play The History of Rome podcast from either my Android phone, or my lapto...

Peter

Spotify Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is changing back to repeat all when I change songs even though I put it on repeat all

PlanPremiumCountryPhilippinesDeviceOppo F11 ProOperating SystemAndroid 9 My Question or IssueWhy is Spotify changing to repeat all when I change songs even though I put it on repeat one

Newbie

Plan Premium Country Philippines Device Oppo F11 Pro Operating System Android 9   My Question or Issue Why is Spotify changing to repeat all when I change songs even though I put it on...

Peter

Spotify Legend

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble with playing music

PlanPremiumCountryNetherlandsDeviceSamsung S9Operating SystemAndroid My Question or IssueWhen I'm listening to the Spotify music with my headphone I experience some trouble. Whenever my screensaver kicks in the music stops after 10/20 seconds. If I d...

Casual Listener

Plan Premium Country Netherlands Device Samsung S9 Operating System Android   My Question or Issue When I'm listening to the Spotify music with my headphone I experience some trouble. ...

Peter

Spotify Legend

765 Views

3 replies

0 likes

  • 765 Views
  • 3 replies
  • 0 likes