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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6898 Views

0 replies

7 likes

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Galaxy S8 One UI update stops music when switching apps/screen off/leaving app

Since the new update of the Galaxy S8 Pie One UI, spotify pauses music whenever I leave the app, turn off the screen, or switch apps. I have tried:deleting, clearing cache and data, restarting and reinstallingremoving all spotify files from within an...

Newbie

Since the new update of the Galaxy S8 Pie One UI, spotify pauses music whenever I leave the app, turn off the screen, or switch apps. I have tried: deleting, clearing cache and data, restarting and...

Nico

Community Legend

1325 Views

1 replies

0 likes

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Superuser Contribution How do i dislike a song that has a video?

PlanPremiumCountryUS of A DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueThere is a song that keeps popping up on diferent radio stations I listen and I absolutely HATE the song. I cant dislike it because the song has a video ...

Casual Listener

Plan Premium Country US of A   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue There is a song that keeps popping up on diferent radio stations ...

6Draak6

Casual Listener

681 Views

2 replies

0 likes

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Solved!! Song I've never listened to is the only song that plays and can't be paused

PlanPremiumCountryIrelandDeviceSamsung Galaxy 9+My Question or IssueFirst Man by DSmash is the only song that plays. I'll play something else and after a second it's gone - whole queue is wiped - and only that song plays. Tried skipping, moving to th...

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy 9+ My Question or Issue First Man by DSmash is the only song that plays. I'll play something else and after a second it's gone - whole queue ...

Chandaler

Newbie

1286 Views

6 replies

1 likes

  • 1286 Views
  • 6 replies
  • 1 likes

Superuser Contribution App

PlanStudentCountryUSADeviceSamsungOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm probably posting this in the wrong place but is there a way to login to Hulu on a mobile app with spotify student account?

Newbie

Plan Student Country USA Device Samsung Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm probably posting this in the wrong place but is there a...

Guido

Spotify Legend

550 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Music stops when a call comes in, even on do not disturb and silent mode. I have a galaxy A5

Plan/PremiumCountryCanadaGalaxy A5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use the music in my massage practice and put my phone to do not disturb and silent mode. Still, calls ring through right in the middle of ...

Casual Listener

Plan /Premium Country Canada Galaxy A5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I use the music in my massage practice and put my phone to ...

MarcFowler

Visitor

20672 Views

5 replies

0 likes

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Saved albums appearing in my most recently played list do not work

PlanPremiumCountryMaltaDevice(iPhone 6s)Operating System(iOS 11) My Question or IssueHi Team I have noticed a number of very strange additions to the ios app, my "recently played" tracks will not open and play when offline even though they are saved ...

Newbie

Plan Premium Country Malta Device (iPhone 6s) Operating System (iOS 11)   My Question or Issue Hi Team    I have noticed a number of very strange additions to the ios app, ...

350 Views

0 replies

0 likes

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Solved!! Single repeat turning off.

PlanPremiumCountry DeviceHuawei P20 ProOperating SystemAndroid something (idk) My Question or IssueCan we keep repeat single on when i switch song? I usually listen to one song, then grow tired of it, then play another.I find it annoying to have to t...

Casual Listener

Plan Premium Country   Device Huawei P20 Pro Operating System Android something (idk)   My Question or Issue Can we keep repeat single on when i switch song? I usually listen to o...

dinomight

Spotify Star

854 Views

1 replies

0 likes

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Superuser Contribution SD Card Storage

Hi AllAfter the recent Andriod update, I can no longer store my music on the SD Card on Samsung Galaxy S8. The option to do so is available and I am able to select SD storage. It comes up with the option to press Ok. When I go back into the storage o...

Newbie

Hi All After the recent Andriod update, I can no longer store my music on the SD Card on Samsung Galaxy S8.    The option to do so is available and I am able to select SD storage. It com...

Guido

Spotify Legend

437 Views

1 replies

0 likes

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  • 1 replies
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Phone rebooting when launching spotify

hi,Android one - 9just upgraded to spotify premium and installed on phonr. every time I lasunch it reboots my phone????

Casual Listener

hi, Android one - 9 just upgraded to spotify premium and installed on phonr. every time I lasunch it reboots my phone????    

Tezza_uk

Casual Listener

484 Views

2 replies

0 likes

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Superuser Contribution [Discover Weekly] Like & Dislike Buttons fehlen

PlanPremiumCountryDeutschlandDeviceSony Xperia XZ2Operating SystemAndroid Pie9 Hallo zusammen,Seit einiger Zeit sind bei der Playlist "Dein Mix der Woche" die Like-/Dislike-Buttons weg. Statt dessen wird mir dort der Repeat- und Shuffle-Button angeze...

Regular

Plan Premium Country Deutschland Device Sony Xperia XZ2 Operating System Android Pie9   Hallo zusammen, Seit einiger Zeit sind bei der Playlist "Dein Mix der Woche" die Like-/Dislike-B...

Guido

Spotify Legend

1294 Views

1 replies

0 likes

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  • 1 replies
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After the most recent update of my Galaxy s9 keeps pausing only when using my car's bluetooth.

PlanPremiumCountry Japan DeviceGalaxy s9Operating SystemAndroid My Question or IssueAfter the most recent update of my Galaxy s9 (13th March), keeps pausing only when using my car's bluetooth. It pauses randomly multiple times throughout every song I...

Newbie

  Plan Premium Country  Japan   Device Galaxy s9 Operating System Android    My Question or Issue After the most recent update of my Galaxy s9 (13th March), keeps...

Nico

Community Legend

1760 Views

1 replies

0 likes

Bluetooth problems
Car
Galaxy S9
pauses
  • 1760 Views
  • 1 replies
  • 0 likes

Question about Playlists

So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one be on the second one. I wish there was a way to "Skip D...

Casual Listener

So, I recently exceeded my playlist on Spotify. Now, I want to continue this playlist in a second part. Now here is where my problem lies: I don't want to have the same tracks from the first one...

Nico

Community Legend

330 Views

1 replies

0 likes

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  • 1 replies
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The infinite monkey cage

Help, I am trying to listen to the infinite monkey cage on a Google home mini speaker. When I say play the infinite monkey cage it says it is not possible. When I load the podcast up on my phone and attempt to connect to the Google mini device they d...

Newbie

Help, I am trying to listen to the infinite monkey cage on a Google home mini speaker. When I say play the infinite monkey cage it says it is not possible.   When I load the podcast up on my p...

846 Views

0 replies

1 likes

Podcasts monkey cage
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Superuser Contribution Constantly logged off requiring Spotify to be downloaded again

PlanPremiumCountryCanadaDevice Samsung Galaxy 9Operating SystemMost up to date SystemMy Question or IssueEveryday spotify stops working and says I'm offline and that I need to go online to log in. The only way of fixing this is to delete the app and ...

Newbie

  Plan Premium Country Canada Device  Samsung Galaxy 9 Operating System Most up to date System My Question or Issue Everyday spotify stops working and says I'm offline and that I ...

Jemi

Spotify Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer randomly stops working requiring device restart

PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueI enjoy being able to tweak the sound, but the EQ issues are very frustating. When skipping songs via previous/next or choosing new songs, the music is substantially...

Casual Listener

Plan Premium Country USA Device Pixel 2 XL Operating System Android Pie   My Question or Issue I enjoy being able to tweak the sound, but the EQ issues are very frustating. When skippi...

ColinMoore

Regular

1955 Views

5 replies

4 likes

eq
Equalizer
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  • 4 likes

Turning of Shuffle Play on Android

I have been using Spotify for a few months but always in Shuffle. I have checked the forums which all say to click on the linking arrows in the menu of the playing song or at the top of the playlist but mine does nothing at the top and on each indivi...

Casual Listener

I have been using Spotify for a few months but always in Shuffle. I have checked the forums which all say to click on the linking arrows in the menu of the playing song or at the top of the playlist ...

mosohodPeti

Composer

511 Views

3 replies

0 likes

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Note 9 spotify starts at the end of a call

Just upgraded from an S7 edge to a Note 9, as soon as spotify was installed it started launching at the end of every call and it's driving me round the bend, my wife has a Note 9 too and is having the same issue, I thought this had long since been re...

Newbie

Just upgraded from an S7 edge to a Note 9, as soon as spotify was installed it started launching at the end of every call and it's driving me round the bend, my wife has a Note 9 too and is having th...

300 Views

0 replies

0 likes

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Solved!! Missing Repeat button

Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked around and it sttaes to look inside the ... Of the ...

Newbie

Recently downloaded spotify and I love it, but I noticed that the andriod app on my chromebook is different than the one on my Moto 6 play in that there is no repeat single track button. I've looked ...

Nico

Community Legend

1312 Views

1 replies

0 likes

repeat
Repeat one
Troubleshooting
  • 1312 Views
  • 1 replies
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Android app auto pauses when phone is unlocked

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lock screen so I am unable to pause, skip, etc. unles...

Regular

My Android app is essentially useless. When ever I have reception (wifi or data), the app automatically pauses playback EVERYTIME my phone is unlocked. Also, it will randomly stop responding on my lo...

lhurley3

Regular

3293 Views

9 replies

0 likes

Android
pause
playback
  • 3293 Views
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Superuser Contribution App randomly removes songs from permanently saved

PlanPremiumCountryPhilippines Device(Xiaomi Redmi Note 5 Pro)Operating System(Android Oreo, MIUI 9.5) My Question or IssueSometimes Spotify Android app randomly removes songs from "Songs". I haven't created any additional playlists. The songs aren't ...

Casual Listener

Plan Premium Country Philippines    Device (Xiaomi Redmi Note 5 Pro) Operating System (Android Oreo, MIUI 9.5)   My Question or Issue Sometimes Spotify Android app randomly ...

Katerina

Spotify Legend

549 Views

3 replies

0 likes

  • 549 Views
  • 3 replies
  • 0 likes