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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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"Heart" or "Like" option not working on Spotify Radio

I was listening to the Dance/Electronic radio and for some reason When i hit the heart option it gives me an error message and it says "Sorry, we can't improve your station right now. Try again later." I'm not sure if this is a software issue or if i...

Newbie

I was listening to the Dance/Electronic radio and for some reason When i hit the heart option it gives me an error message and it says "Sorry, we can't improve your station right now. Try again later...

847 Views

0 replies

4 likes

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Playing songs in Release Radar and Mix of the Week

Plan: PremiumCountry: GermanyDevice: Moto G PlayOperating System: Android 7.1.1 Since the last update playing songs in those two playlists doesn't work properly any more. I click on the first song and instead another song further down the list starts...

Casual Listener

Plan: Premium Country: Germany Device: Moto G Play Operating System: Android 7.1.1   Since the last update playing songs in those two playlists doesn't work properly any more. I click on th...

563 Views

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Spotify on Android crashes when accessing menu

PlanPremiumCountryPolandDeviceXiaomi Mi5Operating SystemAndroid Pie with LineageOS derivative My Question or IssueApp crashes when tapping menu button and system reports segmentation fault. It started when I reflashed OS, and I tried clearing app dat...

Newbie

  Plan Premium Country Poland Device Xiaomi Mi5 Operating System Android Pie with LineageOS derivative   My Question or Issue App crashes when tapping menu button and system repo...

578 Views

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1 likes

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Chromecast won't connect

Never had problems over the last couple years. Android on galaxy s8+. When I try to connect to the Chromecast in my wife's living room, it shows up and I select it, the tv shows the spotify logo for about 30 seconds then exits. Factory reset phone, f...

Casual Listener

Never had problems over the last couple years. Android on galaxy s8+.  When I try to connect to the Chromecast in my wife's living room, it shows up and I select it, the tv shows the spotify log...

Silva579

Casual Listener

842 Views

1 replies

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Latest Update - Boot loops, song pauses, crashing

After the last update the app has become unusable. It's constantly stuck in the loading screen and when it does load the songs constantly stop intermittently. The app also crashes if I try to access the settings menu. I have tried everything includin...

Casual Listener

After the last update the app has become unusable. It's constantly stuck in the loading screen and when it does load the songs constantly stop intermittently. The app also crashes if I try to access ...

Hkuspc40

Casual Listener

1034 Views

1 replies

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Solved!!Superuser Contribution Gapless Playback

Gapless playback is turned off, however every song skips the gap of music without words and wow is it ever irritating. I have to close the app and force stop it before it goes back to normal, but then after a few songs, starts to slowly turn gapless ...

Casual Listener

Gapless playback is turned off, however every song skips the gap of music without words and wow is it ever irritating. I have to close the app and force stop it before it goes back to normal, but the...

SevenT

Casual Listener

24748 Views

3 replies

1 likes

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Spotify Playlist starting with car bluetooth-connection

PlanPremiumCountryGermanyDeviceHuawei P20Operating SystemAndroid My Question or IssueHello, my problem is that my spotify playlist is not starting when the phone is connected with my car. (only when I start the connection again within some minutes, w...

Newbie

Plan Premium Country Germany Device Huawei P20 Operating System Android    My Question or Issue Hello, my problem is that my spotify playlist is not starting when the phone is con...

494 Views

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Freezing when premium ad starts

PlanFreeCountryukDevicekindle fire and pcOperating SystemAndroid and windows My Question or IssueSpotify stream OK until the ad for premium comes up. It then freezes and can only be cleared by total reboot. Tried clearing cache, tried clean re-instal...

Newbie

Plan Free Country uk Device kindle fire and pc Operating System Android and windows   My Question or Issue Spotify stream OK until the ad for premium comes up. It then freezes and can ...

412 Views

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Shuffle repeat song in sequence twice

PlanPremium CountryBrazil DeviceZenfone 2 (Android 6) My Question or IssueIts something thats happining with an anoying frequence. Sometimes, when the app is with shuffle/random enabled, the songs repeat 1 time before go to another song. Lets say i g...

Newbie

Plan Premium   Country Brazil   Device Zenfone 2 (Android 6)   My Question or Issue Its something thats happining with an anoying frequence.   Sometimes, when the app ...

452 Views

0 replies

1 likes

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Podcast Episode Won't Load

I follow multiple podcasts and have run into this issue many times. I select a certain episode, the app will try to load it, and then skip to the next one. Sometimes the episode is downloaded, sometimes not. I have tried listening to other episodes a...

Newbie

I follow multiple podcasts and have run into this issue many times. I select a certain episode, the app will try to load it, and then skip to the next one. Sometimes the episode is downloaded, someti...

1344 Views

0 replies

1 likes

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Same song plays twice in shuffle

PlanPremiumCountryNorwayDeviceNokia 7 PlusOperating SystemAndroid Pie My Question or IssueThere seems to be a problem with songs doubeling up in the queue when in shuffle play.They only play twice when skipping the track. Scratch that, they play twic...

Newbie

Plan Premium Country Norway Device Nokia 7 Plus Operating System Android Pie   My Question or Issue There seems to be a problem with songs doubeling up in the queue when in shuffle pla...

562 Views

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Many Episodes of Podcast are not playable

PlanPremiumCountryGermany DeviceHuawei P20 proOperating SystemAndroid 9 My Question or IssueThe Podcast Episodes of "Fest & Flauschig" from release date 6 July 2016 to 21 January 2018 are not playable! The Episodes before and after this period work f...

Casual Listener

Plan Premium Country Germany  Device Huawei P20 pro Operating System Android 9   My Question or Issue The Podcast Episodes of "Fest & Flauschig" from release date 6 July 2016 ...

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Solved!!Superuser Contribution Some songs cannot be shared on Stories

PlanPremiumCountryBrazilDeviceGalaxy S10Operating SystemAndroid 9 (Pie) There are some songs that i´m not being able to share on Instagram Stories. For example, Gris Original Game Soundtrack. None of the songs can be shared to stories. I mean, the op...

Casual Listener

Plan Premium Country Brazil Device Galaxy S10 Operating System Android 9 (Pie)   There are some songs that i´m not being able to share on Instagram Stories. For example, Gris Original G...

Peter

Spotify Legend

849 Views

6 replies

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Download is not working

PlanPremiumCountryGermanyDeviceHuawei p20 pro / Samsung TabOperating SystemAndroid 9 My Question or IssueHi. I use Spotify Premium on 2 Android devices. I can't download any songs to either of those. App says I have to many songs downloaded. But I ha...

Newbie

Plan Premium Country Germany Device Huawei p20 pro / Samsung Tab Operating System Android 9   My Question or Issue Hi. I use Spotify Premium on 2 Android devices. I can't download any ...

488 Views

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Solved!! Chromecast Audio has no connection, Spotify server down

PlanPremiumCountryThe Netherlands DeviceChromecast Audio Operating SystemAndroid 9 My Question or IssueSince about 6 pm CET my Chromecast Audio cannot connect to the Spotify server. This has happened before a couple of months ago, the problem was wit...

Gig Goer

Plan Premium Country The Netherlands  Device Chromecast Audio  Operating System Android 9   My Question or Issue Since about 6 pm CET my Chromecast Audio cannot connect to th...

Rick_Blaine99

Gig Goer

1123 Views

2 replies

0 likes

Chromecast Audio Connection down
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I can't see album cover when I'm on cellular data

None of the below information is required. HoPlanPremiumCountryEl SalvadorDeviceHuawei Nexus 6POperating SystemAndroid 8.1.0 My Question or IssueI cannot see the album covers when I'm using cellular data, however I can see all of them over wifi. I ha...

Newbie

None of the below information is required. Ho Plan Premium Country El Salvador Device Huawei Nexus 6P Operating System Android 8.1.0   My Question or Issue I cannot see the album cove...

326 Views

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No new albums or singles

PlanPremiumCountryPolandDevices8Operating System(android My Question or IssueSpotify is NOT giving me what I want. In the new albums and singles, I'm lucky if I get 5 songs or just really obscure albums which I care nothing about. Recently however, I...

Casual Listener

Plan Premium Country Poland Device s8 Operating System (android   My Question or Issue Spotify is NOT giving me what I want. In the new albums and singles, I'm lucky if I get 5 songs o...

288 Views

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Galaxy S9 music cuts in and out repeatedly. Factory reset didn't work.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

762 Views

0 replies

1 likes

Freezing
music cutting out
s9
SPINING CIRCLE
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Solved!! Playlists I'm following

An my android app, how do I view the Spotify created playlists I'm following?PlanPremiumCountryu.s.Devices10Operating Systemandroid 9 My Question or Issue

Gig Goer

An my android app, how do I view the Spotify created playlists I'm following? Plan Premium Country u.s. Device s10 Operating System android 9   My Question or Issue  

Karaptian

Gig Goer

801 Views

2 replies

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Phone Restart Android Storage is SD CARD

PlanPremiumCountryAustraliaDeviceSamsung S8Operating SystemAndroid Pie 9.0 My Question or IssueI'm having issues with my Spotify;-; with storage, I have a SanDisk Extreme MicroSDXC 128GB A2 U3 V30 (bought the MicroSD card around Feb-March this year)T...

Regular

Plan Premium Country Australia Device Samsung S8 Operating System Android Pie 9.0   My Question or Issue I'm having issues with my Spotify;-; with storage, I have a SanDisk Extreme Mic...

252 Views

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