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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110502 Views

26 replies

3 likes

  • 110502 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222441 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222441 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579217 Views

79 replies

3 likes

  • 579217 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477071 Views

577 replies

40 likes

Account
Free
  • 477071 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify is unable to play an album or a playlist correctly

PlanPremiumCountrySweden DeviceNexus 6p Operating SystemAndroid 8.1.0 My Question or IssueThis is the same on all my desktop and mobile devices. Spotify seems completely unable to clear its memory of irrelevant tracks when I click the Play button nex...

Gig Goer

Plan Premium Country Sweden   Device Nexus 6p   Operating System Android 8.1.0   My Question or Issue This is the same on all my desktop and mobile devices. Spotify seems c...

Selmisha_Green

Newbie

768 Views

3 replies

1 likes

  • 768 Views
  • 3 replies
  • 1 likes

Back button not working on bluetooth

PlanPremiumCountryUSADevicePixel Xl (Gen 1)Operating SystemAndroid Oreo My Question or IssueWhen connecting via Bluetooth or Android auto to my radio, the back button and sometimes forward button do not work where as they do on apps like Doubletwist ...

Newbie

  Plan Premium Country USA Device Pixel Xl (Gen 1) Operating System Android Oreo   My Question or Issue When connecting via Bluetooth or Android auto to my radio, the back b...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
  • 0 likes

Superuser Contribution [connect] TV not on Devices list on my phone

PlanPremiumCountryRomaniaDeviceXiaomi Pocophone F1Operating SystemAndroid I'm trying to connect Spotify to my Samsung TV. However, the TV does not appear in my Devices list, but does appear on another Android phone and on my desktop. I am in the same...

Regular

Plan Premium Country Romania Device Xiaomi Pocophone F1 Operating System Android   I'm trying to connect Spotify to my Samsung TV. However, the TV does not appear in my Devices list, bu...

bogdanc2011

Regular

786 Views

2 replies

0 likes

  • 786 Views
  • 2 replies
  • 0 likes

Accessing playlists from laptop on mobile phone

PlanPremiumCountryUnited StatesDeviceSamsung S9+ (Mobile). Lenovo Legion Y520 (Laptop)Operating SystemAndroid 9 (Mobile), Windows 10 (Laptop)My Question or IssueI have some music on my laptop that I would like to access through Android. I have attemp...

Casual Listener

Plan Premium Country United States Device Samsung S9+ (Mobile). Lenovo Legion Y520 (Laptop) Operating System Android 9 (Mobile), Windows 10 (Laptop) My Question or Issue I have some music on...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

new UI

PlanPremiumCountryNLDeviceSamsung Galaxy A8 2018Operating SystemAndroid pie My Question or IssueBring The New Look To my Libary

Visitor

Plan Premium Country NL Device Samsung Galaxy A8 2018 Operating System Android pie   My Question or Issue Bring The New Look To my Libary ❤️

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Available devices not showing

None of PlanPremiumCountryUkDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy TV is not appearing on my app's available devices list. I am using the app on both devices, trying to connect with Spotify Connect. Both are on the ...

Newbie

None of  Plan Premium Country Uk Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue My TV is not appearing on my app's available devices list. I am...

598 Views

0 replies

0 likes

  • 598 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't switch to external storage

PlanPremiumCountryUsa DeviceMoto g 6 playOperating SystemAndroid 8.0.0 My Question or IssueI've performed a"clean reboot" of Spotify on my phone and am still having this issue when trying to switch storage to my micro SD card. In the settings menu, n...

Casual Listener

Plan Premium Country Usa   Device Moto g 6 play Operating System Android 8.0.0   My Question or Issue I've performed a"clean reboot" of Spotify on my phone and am still having th...

BriaCF

Casual Listener

1110 Views

2 replies

0 likes

Android
android 8.0.0
micro SD
storage
  • 1110 Views
  • 2 replies
  • 0 likes

Song name incorrect

PlanPremiumCountryUSAOperating SystemAndroid 7My Question or IssueOn my samsung tablet my bologna by "weird al" yankovic shows up as song 10 by artist 10. The audio is the same and it still shows up on albums and playlists

Newbie

Plan Premium Country USA Operating System Android 7 My Question or Issue On my samsung tablet my bologna by "weird al" yankovic shows up as song 10 by artist 10. The audio is the same and it s...

CryticalAce

Spotify Star

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

music randomly pauses when screen is off, no battery saver, press power button music starts

Plan/PremiumCountryAustralia DeviceSamsung Galaxy s9plusOperating SystemAndroid Pie My Question or Issue I have music downloaded to the app, latest app2019, June 9 Latest Samsung Android Pie updates,Battery saver is off, I have reset the phone to rem...

Casual Listener

Plan /Premium Country Australia   Device Samsung Galaxy s9plus Operating System Android Pie   My Question or Issue   I have music downloaded to the app, latest app 2019, J...

CryticalAce

Spotify Star

2234 Views

1 replies

3 likes

Android
pause
randomly
  • 2234 Views
  • 1 replies
  • 3 likes

Android Lock Screen Cover

PlanPremium CountryThe Netherlands DeviceOnePlus 6T Operating SystemAndroid 9, OxygenOS My Question or IssueJust to get this clear, almost all of Spotify's updates are awesome, but this one.. Since a few months back Spotify has implemented a feature ...

Casual Listener

Plan Premium   Country The Netherlands   Device OnePlus 6T   Operating System Android 9, OxygenOS   My Question or Issue Just to get this clear, almost all of Spotify...

CryticalAce

Spotify Star

1169 Views

1 replies

1 likes

album art
Android
android lock album art
android lock cover
cover
lock screen
  • 1169 Views
  • 1 replies
  • 1 likes

Spotify information not showing in my car via Bluetooth.

PlanPremiumCountryUkDeviceOneplus2 Operating SystemOxygenOS 3.6.1 My Question or IssueWhen playing songs in my car none of the information shows on my screen. It used to and then stopped, but I haven't changed anything on phone or the car. The car is...

Newbie

PlanPremium Country Uk Device Oneplus2  Operating System OxygenOS 3.6.1   My Question or Issue When playing songs in my car none of the information shows on my screen. It used to a...

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes

Google Clock and Spotify

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 9 My Question or IssueI have Spotify set to play as my alarm in Google Clock in the morning. But instead it makes a general beeping sound and says "Spotify not installed." I can't ...

Newbie

Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 9   My Question or Issue I have Spotify set to play as my alarm in Google Clock in the morning. But instead...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Music from "My music" doesn't synchronize

PlanPremiumCountrySwitzerlandDeviceSamsung J8 My Question or IssueMy phone display in gray the music from the folder "My music" and when I try to listen to them, it doesn't do anything. When I try with my Pc on, the music start on my pc. Thanks in ad...

Newbie

Plan Premium Country Switzerland Device Samsung J8   My Question or Issue My phone display in gray the music from the folder "My music" and when I try to listen to them, it doesn't do an...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle on small artists plays every song twice in a row

Hi! I listen to a lot of small independent artists, and I've noticed for a while now that when I use the shuffle button almost every song is added to the play queue twice in a row. Quite frustrating to have this kind of silly bug in such a basic feat...

Newbie

Hi! I listen to a lot of small independent artists, and I've noticed for a while now that when I use the shuffle button almost every song is added to the play queue twice in a row. Quite frustrating ...

Peter

Spotify Legend

1120 Views

1 replies

0 likes

Android
bug
shuffle
  • 1120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloads changing location

PlanPremiumCountryUk DeviceSamsung Galaxy S10eOperating SystemAndroid Pie My Question or IssueI've seen people mention in other posts that they've experienced their downloads changing location from an SD card to their internal storage upon reboot. Ho...

Newbie

Plan Premium Country Uk   Device Samsung Galaxy S10e Operating System Android Pie   My Question or Issue I've seen people mention in other posts that they've experienced their do...

Katerina

Spotify Legend

1173 Views

1 replies

0 likes

  • 1173 Views
  • 1 replies
  • 0 likes

Songs are skipped automatically

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid 9Spotify Version8.5.8.567 My Question or IssueFrom time to time the app starts skipping songs automatically with irregular intervals of 1 to 3 seconds. The problem can be solved by resta...

Newbie

Plan Premium Country Germany Device OnePlus 6 Operating System Android 9 Spotify Version 8.5.8.567   My Question or Issue From time to time the app starts skipping songs automatica...

685 Views

0 replies

0 likes

bug
playback
Skipping songs
  • 685 Views
  • 0 replies
  • 0 likes

[Partnerships] Spotify on Apple Watch

Plan MonthlyFree/PremiumCountry UK DeviceSamsung S10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen my display times out and my phone turns off, so do my earbuds. This also happens with Alexa. I've checked my phone b...

Casual Listener

Plan Monthly Free/Premium Country UK   Device Samsung S10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When my display times out and my ph...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problems to share Instagram Stories

PlanPremiumCountryBrazilDeviceSamsung Galaxy S8 SM-G950FDOperating SystemAndroid 9Spotify8.5.7.999Instagram93.0.1.19.102 IssueI had the function of sharing songs from Spotify by Stories. But I lost it some updates ago. I complained several times and ...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy S8 SM-G950FD Operating System Android 9 Spotify 8.5.7.999 Instagram 93.0.1.19.102   Issue I had the function of sharing songs from...

Peter

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sharing music on Instagram Stories

PlanPremiumCountryBrazilDeviceMotorola Moto G5 PlusOperating SystemAndroid My Question or IssueI want to share some music on Instagram stories but that option is not available for me, the only option available for Instagram is direct messages. My fri...

Newbie

Plan Premium Country Brazil Device Motorola Moto G5 Plus Operating System Android   My Question or Issue I want to share some music on Instagram stories but that option is not availabl...

Katerina

Spotify Legend

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unauthorised Usage of Account (Premium)

Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.

Newbie

Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.  

Katerina

Spotify Legend

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes