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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376911 Views

541 replies

34 likes

Account
Free
  • 376911 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7638 Views

0 replies

7 likes

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Superuser Contribution Default playlist name on mobile apps!

Can Spotify please fix this?I am sick of waiting. Please default playlists to "Artist - Album". This is how it defaults on the desktop app, so keep it the same on the mobile app. Why was this functionality changed to begin with? The mobile app used t...

Casual Listener

Can Spotify please fix this? I am sick of waiting.   Please default playlists to "Artist - Album".   This is how it defaults on the desktop app, so keep it the same on the mobile app. ...

Peter

Spotify Legend

1486 Views

3 replies

0 likes

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Superuser Contribution Specific song does not show up in Liked Songs

PlanFree CountryCanada DeviceLG G7 OneOperating SystemAndroid 9 My Question or Issue When looking over my liked songs on my mobile device (given above) I'm not seeing a specific song that I've liked show up. The same song does show up in the Windows ...

Casual Listener

Plan Free   Country Canada    Device LG G7 One Operating System Android 9    My Question or Issue   When looking over my liked songs on my mobile device (gi...

Radok

Casual Listener

1411 Views

5 replies

0 likes

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  • 5 replies
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Spotify chenges source to phone with widget

When I press next song on my widget (the one that shows up when telephone is locked), Spotify starts playing on my phone and disconnects from my reciver. I have a P20 pro and playing from Marantz cr511. If i go in to the app and choose Marantz in sou...

Newbie

When I press next song on my widget (the one that shows up when telephone is locked), Spotify starts playing on my phone and disconnects from my reciver. I have a P20 pro and playing from Marantz cr5...

314 Views

0 replies

0 likes

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Superuser Contribution Note9 spotify issue offline not able to reconnect

I have to constantly uninstall and reinstall spotify due to me setting it offline when I'm not in wifi service and keeps asking me to log back on spotify but states I cant due to being set as offline ... in wich I cannot change the setting as it wont...

Newbie

I have to constantly uninstall and reinstall spotify due to me setting it offline when I'm not in wifi service and keeps asking me to log back on spotify but states I cant due to being set as offline...

Peter

Spotify Legend

569 Views

1 replies

0 likes

Issue with offline mode
  • 569 Views
  • 1 replies
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Superuser Contribution Uninstalled Spotify from gear s2 watch but cannot find app to download again

PlanPremiumCountryUKDeviceSamsung Gear s2, Samsung S9 phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been using Spotify Premium for a few months now as I wanted to be able to listen to music whilst in the gym ...

Newbie

Plan Premium Country UK Device Samsung Gear s2, Samsung S9 phone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been using Spotify Premium ...

Peter

Spotify Legend

3555 Views

4 replies

4 likes

  • 3555 Views
  • 4 replies
  • 4 likes

Superuser Contribution Can't Log-In or Do Anything on Spotify for Pixelbook

DevicePixelbookOperating SystemVersion 74.0.3729.125 (Official Build) (64-bit) My Question or IssueSpotify gets stuck on a black page whenever I launch the app. I've already tried updating the app and my Pixelbook, clearing the cache, and power-washi...

Newbie

Device Pixelbook Operating System Version 74.0.3729.125 (Official Build) (64-bit)   My Question or Issue Spotify gets stuck on a black page whenever I launch the app.  I've already tr...

Guido

Spotify Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
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Superuser Contribution Lists removed and can not download again on Android Phone

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S10 PlusOperating SystemAndroid 9 Hi, my lists on the phone removed and i can not download them again. It warns like "Get premium" but i have premium for family. When I log in on website there is nothing l...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy S10 Plus Operating System Android 9   Hi, my lists on the phone removed and i can not download them again. It warns like "Get premium" ...

Guido

Spotify Legend

687 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution App Will Not Launch

Plan - PremiumCountry - USADevice - Motorola XoomOperating System - Android 4.1.2Spotify Version - 8.5.4.770 My Question or IssueAfter I launch the app, it tries to load for a few seconds, then kicks me back to the home screen. The OS is as up-to-dat...

Regular

Plan - Premium Country - USA Device - Motorola Xoom Operating System - Android 4.1.2 Spotify Version - 8.5.4.770   My Question or Issue After I launch the app, it...

Peter

Spotify Legend

2293 Views

13 replies

0 likes

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  • 13 replies
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Superuser Contribution The app thumbs buttons for radio stations

PlanPremiumCountryUSA DevicePixel 2Operating SystemAndroid 9 : build-pq2a.190405.003 My Question or IssueI guess you can call this feedback. I don't know if it's an issue. I've found some topics that seem to say this change in the app is by design. S...

Casual Listener

Plan Premium Country USA   Device Pixel 2 Operating System Android 9 : build-pq2a.190405.003   My Question or Issue I guess you can call this feedback.  I don't know if it's...

Peter

Spotify Legend

1298 Views

2 replies

1 likes

Like dislike buttons mobile
Playlists
Radio
thumbs
  • 1298 Views
  • 2 replies
  • 1 likes

[UI] Ugly Update

Plan: PremiumCountry: United KingdomDevice: Pumpkin Double DinOperating System: Android My Question or IssueApologies if this does not belong here, but I wanted to voice my thoughts on the recent update I got. Previously when my device was in the vie...

Music Fan

Plan: Premium Country: United Kingdom Device: Pumpkin Double Din Operating System: Android   My Question or Issue Apologies if this does not belong here, but I wanted to voi...

Kokkaz

Newbie

1326 Views

6 replies

7 likes

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  • 6 replies
  • 7 likes

Like/dislike buttons not behaving as expected

PlanPremiumCountryUSADeviceMoto G6Operating SystemOreo 8.1 My Question or IssueThis issue is partially discussed elsewhere but doesn't have a solution, so I'm opening it up here again and adding some related problems. The like button is useful in tha...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Oreo 8.1   My Question or Issue This issue is partially discussed elsewhere but doesn't have a solution, so I'm opening it up h...

Jᴀᴄᴋ

Roadie

364 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Pausing a few minutes after phone is off

I dont know if anyone else has this problem, but it does this so I resorted here. I'll be listening to anything and I'll put my phone in sleep mode. It'll continue playing like it should, but after a minute or two, it pauses. It resumes playing after...

Casual Listener

I dont know if anyone else has this problem, but it does this so I resorted here. I'll be listening to anything and I'll put my phone in sleep mode. It'll continue playing like it should, but after a...

ninjarayray

Casual Listener

957 Views

2 replies

0 likes

primium
Samsung s8
version 8.5.6.673
  • 957 Views
  • 2 replies
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Superuser Contribution Can't Connect To Available Devices

My Question or IssueHi all My phone is showing a list of deviices but since a copuple of days ago, I can't connect to any of them.I've attached a screenshotAny ideas? Thanks PlanPremiumCountryUKDeviceGalaxt S8Operating SystemAndriod Pie

Newbie

  My Question or Issue Hi all   My phone is showing a list of deviices but since a copuple of days ago, I can't connect to any of them. I've attached a screenshot Any ideas?   ...

Peter

Spotify Legend

863 Views

1 replies

0 likes

Android
devices
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  • 1 replies
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Superuser Contribution Download Is Switching To Device Storage After Restart

DeviceNokia 5Operating SystemAndroid 9Spotify v 8.5.5.853 My Question or IssueDownload keep switching to device storage after restart.I already did suggestions like :1. Delete Cache2. Uninstall App3. Remove Offline Devices4. Install AppI have done th...

Newbie

Device Nokia 5 Operating System Android 9 Spotify v 8.5.5.853   My Question or Issue Download keep switching to device storage after restart. I already did suggestions like : 1. Del...

Peter

Spotify Legend

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
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Superuser Contribution Unable to sync local files to Huawei p20 pro

I recently got a Huawei p20 pro, and for some reason, I am unable to download local files from my desktop. I have spotify.exe unblocked in the firewall, and it worked previously on my Moto g4, so I'm at a loss as to what else to do

Visitor

I recently got a Huawei p20 pro, and for some reason, I am unable to download local files from my desktop. I have spotify.exe unblocked in the firewall, and it worked previously on my Moto g4, so I'm...

Peter

Spotify Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
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Solved!! Music stops playing after 1 second

Hello all, I recently started playing music and all of the sudden it did not work, I have restarted my phone and reinstalled it, any help would be great. Jack Device: S8Android 9.0

Roadie

Hello all,   I recently started playing music and all of the sudden it did not work, I have restarted my phone and reinstalled it, any help would be great.   Jack   Device: S8 A...

Jᴀᴄᴋ

Roadie

3808 Views

2 replies

0 likes

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  • 2 replies
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Changing songs via Bluetooth

I currently have my phone linked to my car via Bluetooth and since the latest updates I am no longer able to skip tracks, or browse player list through my car. Is there any plans to fix this in the near future?

Newbie

I currently have my phone linked to my car via Bluetooth and since the latest updates I am no longer able to skip tracks, or browse player list through my car. Is there any plans to fix this in the n...

RegisFer48

Newbie

964 Views

1 replies

1 likes

  • 964 Views
  • 1 replies
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Spotify for Tizen / Galaxy watch using significant battery when not used

24% battery used by Spotify in 2hours - not even been opened on the watch! I am wondering if it is something in background (spotify connect?) but this is rediculous. I have a engineering background and are happy to help. Galaxy watch 46MM LTE with se...

Casual Listener

24% battery used by Spotify in 2hours - not even been opened on the watch!  I am wondering if it is something in background (spotify connect?) but this is rediculous.   I have a engineeri...

713 Views

0 replies

0 likes

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Songs not playing on Spotify Android app

PlanFree/PremiumCountry DeviceGalaxy note 8Operating System(Android Oreo My Question or IssueSo there are a couple of songs that I want to specificaly listen to that are not grayed out or unplayable songs but when I click on them it just doesn't play...

Casual Listener

Plan Free/Premium Country   Device Galaxy note 8 Operating System (Android Oreo   My Question or Issue So there are a couple of songs that I want to specificaly listen to tha...

Jᴀᴄᴋ

Roadie

2767 Views

7 replies

1 likes

  • 2767 Views
  • 7 replies
  • 1 likes

Solved!! Spotify opens chrome!

PlanFreeCountrySweden DeviceCompany laptop Operating SystemWindows 7 My Question or IssueWhen I open spotify application it just opens a new chrome window. Not sure If my company did something on a new update or it was just a windows update that caus...

Casual Listener

  Plan Free Country Sweden   Device Company laptop   Operating System Windows 7   My Question or Issue When I open spotify application it just opens a new chrome wind...

jatargo

Casual Listener

4612 Views

2 replies

0 likes

  • 4612 Views
  • 2 replies
  • 0 likes