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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118051 Views

27 replies

4 likes

  • 118051 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237610 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237610 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598379 Views

79 replies

3 likes

  • 598379 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490941 Views

581 replies

42 likes

Account
Free
  • 490941 Views
  • 581 replies
  • 42 likes

I hear a weird digital noise while listening.

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid Nougat My Question or IssueI hear a weird noise like digital broken noise instantly so often. It is the same on headphone and speaker. It is happening for 2 days.What should I...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android Nougat   My Question or Issue I hear a weird noise like digital broken noise instantly so often. It is...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Missing Daily Mixes

Background InfoPlan: PremiumCountry: CanadaDevice: Samsung Galaxy S8Operating System: Android ver. 9 My Question or IssueI've had 5 Daily Mix playlists for almost a year now and yesterday, I suddenly lost three of them (Daily Mix 3, 4, & 5). It was a...

Newbie

Background Info Plan: Premium Country: Canada Device: Samsung Galaxy S8 Operating System: Android ver. 9   My Question or Issue I've had 5 Daily Mix playlists for almo...

675 Views

0 replies

1 likes

  • 675 Views
  • 0 replies
  • 1 likes

Bass not working properly.

PlanFreeCountryUSDeviceOnePlus 7 ProOperating SystemAndroid 9 My Question or IssueMy bass seems to be turning off and on at random times only when I use my Android phone with bluetooth in my car. It does not happen when I use my iPhone. I looked arou...

Newbie

  Plan Free Country US Device OnePlus 7 Pro Operating System Android 9   My Question or Issue My bass seems to be turning off and on at random times only when I use my Android ph...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Voice search crashing

PlanPremiumCountryUnited States Device(S8+)Operating SystemAndroid My Question or IssueSo whenever I go to voice search with spotify it just restarts the app basically, the logo comes up and it takes me back to the start screen. I wasn't having this ...

Newbie

Plan Premium Country United States  Device (S8+) Operating System Android    My Question or Issue So whenever I go to voice search with spotify it just restarts the app basic...

817 Views

0 replies

5 likes

Android
Crash Android
Crash search
s8+
voice
  • 817 Views
  • 0 replies
  • 5 likes

Superuser Contribution Artist page not loading in Library

PlanPremiumCountryNetherlandsDeviceSamsung s4 miniOperating SystemAndroid My Question or IssueWhenever i try to view the page of an artist i am following from the library tab on the android app, only a blank screen is shown. This issue persists after...

Newbie

Plan Premium Country Netherlands Device Samsung s4 mini Operating System Android   My Question or Issue Whenever i try to view the page of an artist i am following from the library tab...

Airyna

Newbie

2652 Views

3 replies

2 likes

  • 2652 Views
  • 3 replies
  • 2 likes

Spotify needs the internet to play local songs??

I tried to play a playlist on my Samsung Galaxy s10 running Android Pie today while my internet was down. Spotify would not play the local downloaded songs and complained that the internet was down. Why does Spotify need the internet to play a local ...

Newbie

I tried to play a playlist on my Samsung Galaxy s10 running Android Pie today while my internet was down.  Spotify would not play the local downloaded songs and complained that the internet was ...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

[Daily Mix] Daily Mix not loading on android oneplus 6t ever

PlanFree/PremiumCountry Device(Oneplus 6t)Operating System(Android 9, OxygenOs 9.0.14) My Question or IssueI always the the message - Something went wrongplease give it another try. or it also just loads but never goes anywhere.

Newbie

Plan Free/Premium Country   Device (Oneplus 6t) Operating System (Android 9, OxygenOs 9.0.14)   My Question or Issue I always the the message -   Something went wrong plea...

551 Views

0 replies

1 likes

dailymix
  • 551 Views
  • 0 replies
  • 1 likes

Spotify stops repeatedly

I'm a premium member, and this problem is specifically with mobile. In my PC it works fine. I made sure I'm getting a signal, and I'm usually getting full bars with at least 4G if not LTE It had been working perfectly until yesterday. I've restarted ...

Casual Listener

I'm a premium member, and this problem is specifically with mobile. In my PC it works fine. I made sure I'm getting a signal, and I'm usually getting full bars with at least 4G if not LTE  &nbs...

1246054170

Casual Listener

733 Views

2 replies

1 likes

  • 733 Views
  • 2 replies
  • 1 likes

Changing Storage Locations

PlanPremiumCountryUnited States DeviceSamsung Galaxy Note8Operating SystemAndroid 9.0 My Question or IssueThis has happened several times while I've had this phone, but it's gotten to the point where it's doing it at least once a week. I'm not sure w...

Newbie

Plan Premium Country United States   Device Samsung Galaxy Note8 Operating System Android 9.0   My Question or Issue This has happened several times while I've had this phone, bu...

624 Views

0 replies

0 likes

  • 624 Views
  • 0 replies
  • 0 likes

Please bring back again capability to play all songs from the search results!!

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssuePlease bring back again capability to play all songs from the search results. Let's say I'm searching for "My Heart will Go On", then play one from the ...

Newbie

Plan Premium Country Indonesia Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Please bring back again capability to play all songs from the search re...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Songs keep stopping when I put my phone to sleep

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy s9+Operating SystemAndroid 9 My Question or IssueWhen I am listening to a playlist and I put my phone to sleep the music keeps stopping and continuing where it stopped. It is very annoying because I c...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy s9+ Operating System Android 9   My Question or Issue When I am listening to a playlist and I put my phone to sleep the music kee...

Rufo1

Casual Listener

1090 Views

2 replies

4 likes

  • 1090 Views
  • 2 replies
  • 4 likes

Bug: Inaccessible play queue

PlanPremiumCountrySwedenDeviceSony Xperia F5321Operating SystemAndroid 8.0.0 My Question or IssueBug: Play queue sometimes becomes inaccessible even though there are songs in the queue. Thos has been bugging me for at least a year now. I always think...

Newbie

Plan Premium Country Sweden Device Sony Xperia F5321 Operating System Android 8.0.0   My Question or Issue Bug: Play queue sometimes becomes inaccessible even though there are songs in...

699 Views

0 replies

3 likes

  • 699 Views
  • 0 replies
  • 3 likes

Spotify STATIONS App

PlanFree/PremiumCountryUSADeviceCoolpad LegacyOperating SystemAndroid 9 (whatever desert that is) My Question or IssueI recently downloaded the Spotify Station App. I love it. BUT, I'm unable to stream to my Google Home devices. I tap on the speaker ...

Newbie

  Plan Free/Premium Country USA Device Coolpad Legacy Operating System Android 9 (whatever desert that is) 🙂   My Question or Issue I recently downloaded the Spotify Station App...

758 Views

0 replies

4 likes

  • 758 Views
  • 0 replies
  • 4 likes

I can't listen songs

I am using spotify premium on android. Yesterday the app updated and now i cant listen any music i didnt download before.My internet connection is good and i have 28gb of free space. I cant think of anything else that might be causing this issue.

Newbie

I am using spotify premium on android. Yesterday the app updated and now i cant listen any music i didnt download before. My internet connection is good and i have 28gb of free space. I cant think o...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't share my spotify to instagram stories

PlanPremium for FamilyCountryMalaysiaDeviceGoogle Pixel 3 XLOperating SystemAndriod 9 My Question or IssueI can't share my spotify to insta stories. I tried delete cache and data in my spotify and insta and reinstall but things are still the same. In...

Newbie

Plan Premium for Family Country Malaysia Device Google Pixel 3 XL Operating System Andriod 9   My Question or Issue I can't share my spotify to insta stories. I tried delete cache and ...

Peter

Spotify Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Battery drain when idle

PlanPremiumCountrySwedenDeviceOneplus 7 ProOperating SystemAndroid 9 My Question or IssueMassive battery drain the last two days without even using the app. Even set optimize battery for Spotify in battery management in Android settings.

Newbie

Plan Premium Country Sweden Device Oneplus 7 Pro Operating System Android 9   My Question or Issue Massive battery drain the last two days without even using the app. Even set optimize...

Peter

Spotify Legend

1829 Views

1 replies

0 likes

battery drain
  • 1829 Views
  • 1 replies
  • 0 likes

Search says "Oops something went wrong"

PlanPremiumCountry DeviceHuawei P20 proOperating SystemAndroid Oreo My Question or Issue

Regular

Plan Premium Country   Device Huawei P20 pro Operating System Android Oreo   My Question or Issue  

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Instagram story share does not working

I tried to clean both app's caches, but didn't work. Actually, i tried to reinstall both. PlanPremiumCountryTURKEYDeviceHuawei P Smart 2018Operating SystemAndroid Oreo My Question or Issue

Visitor

I tried to clean both app's caches, but didn't work. Actually, i tried to reinstall both.  Plan Premium Country TURKEY Device Huawei P Smart 2018 Operating System Android Oreo &nbs...

363 Views

0 replies

1 likes

  • 363 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify repeatedly crashing

PlanPremiumCountryBrazilDeviceMotorola X4Operating SystemAndroid 9 My Spotify keeps closing whenever I try to get into the application I've already tried to reinstall several times but it did not work this is already happening for 3 days

Casual Listener

Plan Premium Country Brazil Device Motorola X4 Operating System Android 9   My Spotify keeps closing whenever I try to get into the application I've already tried to reinstall several t...

Peter

Spotify Legend

1328 Views

4 replies

2 likes

  • 1328 Views
  • 4 replies
  • 2 likes

Superuser Contribution The song that currently play stops when I add songs to my queue list and after I turn my screen off.

PlanFree/PremiumCountry Device( Samsung Galaxy 9 plus)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device ( Samsung Galaxy 9 plus) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

664 Views

3 replies

0 likes

  • 664 Views
  • 3 replies
  • 0 likes