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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194803 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194803 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

536104 Views

78 replies

3 likes

  • 536104 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439693 Views

565 replies

37 likes

Account
Free
  • 439693 Views
  • 565 replies
  • 37 likes

Superuser Contribution Cant find my Podcasts

Hello everybody,I got a problem with my podcasts on my Smartphone. So, on my PC, everything is okay, i got the "Podcast"-point on the right side, i can see all my podcasts there. But on my phone, this point simply doesnt exist. I´m only able to searc...

Newbie

Hello everybody, I got a problem with my podcasts on my Smartphone. So, on my PC, everything is okay, i got the "Podcast"-point on the right side, i can see all my podcasts there. But on my phone, t...

Jemi

Spotify Legend

793 Views

1 replies

0 likes

bug
problem
  • 793 Views
  • 1 replies
  • 0 likes

Songs stop playing in the middle of the songs then skipping to an unknown playlist

Today I encountered the following issues with Huawei P20 with the most updated version of Spotify. 1) my selected songs were played for several seconds/ minutes then stopped in the middle of the song even though I did not touch any buttons. After try...

Newbie

Today I encountered the following issues with Huawei P20 with the most updated version of Spotify. 1) my selected songs were played for several seconds/ minutes then stopped in the middle of the song...

839 Views

0 replies

3 likes

  • 839 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Spotify crashes the phone

PlanPremiumCountryUKDeviceSamsung s8Operating SystemAndroid P My Question or IssueAfter the new update, the app doesn't launch and was stuck at the loading screen with the spotify logo. Thereafter, I tried closing the app and it bricks my phone up, h...

Casual Listener

  Plan Premium Country UK Device Samsung s8 Operating System Android P   My Question or Issue After the new update, the app doesn't launch and was stuck at the loading screen wit...

nicnang

Casual Listener

1115 Views

2 replies

0 likes

  • 1115 Views
  • 2 replies
  • 0 likes

Superuser Contribution Waze banner still active despite being turned off

I have toggled off Waze in settings (Android Samsung Galaxy 8 user). I do not own the Waze app. The banner will not disappear.PlanPremium, v.8.5.7.999Country Device Android Samsung Galaxy 8.0Operating SystemAndroid Oreo My Question or Issue

Newbie

I have toggled off Waze in settings (Android Samsung Galaxy 8 user). I do not own the Waze app. The banner will not disappear. Plan Premium, v.8.5.7.999 Country   Device  Android Sams...

Jemi

Spotify Legend

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instagram Stories - Music

Hey! I can't add songs from my Spotify account to my Instagram stories. Both apps are updated to the latest version and I've tried uninstalling them and installing them again. But nothing works. Any ideas? Plan: PremiumCountry: SwedenDevice:Sony Xper...

Casual Listener

Hey! I can't add songs from my Spotify account to my Instagram stories. Both apps are updated to the latest version and I've tried uninstalling them and installing them again. But nothing works. Any ...

Rackareeen

Casual Listener

677 Views

2 replies

0 likes

  • 677 Views
  • 2 replies
  • 0 likes

Superuser Contribution Moto X4 Android 9 Bluetooth steering wheel controls not working

PlanPremiumCountryUSADeviceMotorla X4Operating SystemAndroid 9 PieVersion: PPW29.**bleep**-39-1(It's automatically censoring sixty9 up above)Spotify Version8.5.0.735Car2013 Toyota Prius My Question or IssueI'm not quite sure what triggered this probl...

Casual Listener

Plan Premium Country USA Device Motorla X4 Operating System Android 9 Pie Version: PPW29.**bleep**-39-1 (It's automatically censoring sixty9 up above) Spotify Version 8.5.0.735 Car 2013 ...

sathor

Newbie

1916 Views

4 replies

1 likes

  • 1916 Views
  • 4 replies
  • 1 likes

Superuser Contribution Bluetooth car issue

Hi all, I have a problem with Spotify while I'm using my Note 9 with Bluetooth car. When I connect my phone to car's Bluetooth, I can only listen downloaded tracks because my internet connection stops working and can't find some other tracks (not dow...

Casual Listener

Hi all, I have a problem with Spotify while I'm using my Note 9 with Bluetooth car. When I connect my phone to car's Bluetooth, I can only listen downloaded tracks because my internet connection stop...

Carl46

Casual Listener

1570 Views

5 replies

0 likes

  • 1570 Views
  • 5 replies
  • 0 likes

Superuser Contribution Error reporting explicit content

PlanPremiumCountryUSADeviceBlackBerry KEY2Operating SystemAndroid 8.1.0 My IssueWhen trying to report explicit content, I get an error. Screenshot attached. Been hapening for a few weeks now.

Casual Listener

Plan Premium Country USA Device BlackBerry KEY2 Operating System Android 8.1.0   My Issue When trying to report explicit content, I get an error. Screenshot attached. Been hapening for...

Jemi

Spotify Legend

774 Views

3 replies

0 likes

  • 774 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where is my songs submenu in this new update ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI like the new interface for Android but where did u leave my songs menu ? I don't want to li...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I like ...

Jemi

Spotify Legend

1125 Views

3 replies

3 likes

Android
my songs
new interface
Update
  • 1125 Views
  • 3 replies
  • 3 likes

Daily mix only in one language

PlanFreeCountryIsraelDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueHi, im speaking 2 languages, and i've added singers and songs to my favourites feom both languages. However, i always get 4 daily mixes which one of them is comp...

Newbie

Plan Free Country Israel Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue Hi, im speaking 2 languages, and i've added singers and songs to my favourites feom b...

dinomight

Spotify Star

677 Views

1 replies

0 likes

  • 677 Views
  • 1 replies
  • 0 likes

Solved!! No discover weekly this Monday??

Plan PremiumCountrySwitzerland DeviceSamsung Galaxy 8Operating System Android 9 My Question or IssueNo discover weekly this Monday??

Casual Listener

Plan Premium Country Switzerland  Device Samsung Galaxy 8 Operating System  Android 9   My Question or Issue No discover weekly this Monday??

dinomight

Spotify Star

643 Views

1 replies

2 likes

  • 643 Views
  • 1 replies
  • 2 likes

[Android][Other] Local files on desktop won't sync with Android Tablet

I tried uninstalling every app and program on my desktop, cell phone and tablet. My local files, that are originally on my desktop (Windows 10), sync with my cell phone (Android on Pixel 2). For some reason, the same files won't sync with my tablet (...

Music Fan

I tried uninstalling every app and program on my desktop, cell phone and tablet. My local files, that are originally on my desktop (Windows 10), sync with my cell phone (Android on Pixel 2). For some...

349 Views

0 replies

0 likes

Android
Other
  • 349 Views
  • 0 replies
  • 0 likes

Bring back the search function at the top of playlists

For a long while now the search feature in a playlist have been hidden away in a menu for no reason what so ever. Before it was just right at the top. You swipe down and you press a thing at the top, you search for what ever song you want and boom ur...

Regular

For a long while now the search feature in a playlist have been hidden away in a menu for no reason what so ever. Before it was just right at the top. You swipe down and you press a thing at the top,...

647 Views

0 replies

1 likes

  • 647 Views
  • 0 replies
  • 1 likes

Cannot repeat track only playlist with Bose soundtouch 30 III with Wlan

I have this problem by using my Bose soundtouch with my wireless lan connection. I can only repeat the playlist but not a single track. This problem isn't there if I use bluetooth.With bluetooth I can repeat a track too, PlanPremiumCountry germany De...

Regular

I have this problem by using my Bose soundtouch with my wireless lan connection. I can only repeat the playlist but not a single track.   This problem isn't there if I use bluetooth. With blu...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

No Spotify app in the Galaxy App store for Samsung Gear Fit 2 Pro / Galaxy Watch

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueThe Spotify App for watches in the Samsung Galaxy Store is missing.I assume it has not been made available for the South African region yet. Please a...

Newbie

Plan Premium Country South Africa Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue The Spotify App for watches in the Samsung Galaxy Store is missing. I as...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

How come Back Previous Song doesn't work?

PlanFreeCountryUS DeviceSamsung Android phoneOperating SystemAndroid My Question or IssueI set my phone down in something sticky by accident when a great song was on. I picked it up to clean it, and I did something (no idea what) and it skipped, or t...

Casual Listener

Plan Free Country US   Device Samsung Android phone Operating System Android   My Question or Issue I set my phone down in something sticky by accident when a great song was on.&...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Player randomly skipping to next track.

PlanPremiumCountryThailandDeviceSamsung Galaxy Note 9Operating SystemAndroid My Question or IssueAll tracks keep skipping randomly to next track after a minute. Have been using for couple of months but this is the first time. Pls look into this. I tr...

Newbie

Plan Premium Country Thailand Device Samsung Galaxy Note 9 Operating System Android   My Question or Issue All tracks keep skipping randomly to next track after a minute. Have been usi...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

I brani cambiano automaticamente

I brani cambiano automaticamente dopo 30 secondi dalla riproduzione. Se continua così disdico dopo 3 anni labbonamento

Newbie

I brani cambiano automaticamente dopo 30 secondi dalla riproduzione. Se continua così disdico dopo 3 anni labbonamento

662 Views

0 replies

1 likes

  • 662 Views
  • 0 replies
  • 1 likes

Can not read only a single

PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem, I released two songs with a friend, but I can not read one.I also noti...

Newbie

Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Transfer music to new phone from damaged old phone

Old s7 screen smashed, cannot log out of spotify account. How do I bring it over to new s10? I can't see my music once logged into spotify on new phone........

Visitor

Old s7 screen smashed, cannot log out of spotify account. How do I bring it over to new s10? I can't see my music once logged into spotify on new phone........

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes