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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375426 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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Superuser Contribution Unable to sync local files to Huawei p20 pro

I recently got a Huawei p20 pro, and for some reason, I am unable to download local files from my desktop. I have spotify.exe unblocked in the firewall, and it worked previously on my Moto g4, so I'm at a loss as to what else to do

Visitor

I recently got a Huawei p20 pro, and for some reason, I am unable to download local files from my desktop. I have spotify.exe unblocked in the firewall, and it worked previously on my Moto g4, so I'm...

Peter

Spotify Legend

749 Views

1 replies

0 likes

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Solved!! Music stops playing after 1 second

Hello all, I recently started playing music and all of the sudden it did not work, I have restarted my phone and reinstalled it, any help would be great. Jack Device: S8Android 9.0

Roadie

Hello all,   I recently started playing music and all of the sudden it did not work, I have restarted my phone and reinstalled it, any help would be great.   Jack   Device: S8 A...

Jᴀᴄᴋ

Roadie

3806 Views

2 replies

0 likes

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Changing songs via Bluetooth

I currently have my phone linked to my car via Bluetooth and since the latest updates I am no longer able to skip tracks, or browse player list through my car. Is there any plans to fix this in the near future?

Newbie

I currently have my phone linked to my car via Bluetooth and since the latest updates I am no longer able to skip tracks, or browse player list through my car. Is there any plans to fix this in the n...

RegisFer48

Newbie

961 Views

1 replies

1 likes

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Spotify for Tizen / Galaxy watch using significant battery when not used

24% battery used by Spotify in 2hours - not even been opened on the watch! I am wondering if it is something in background (spotify connect?) but this is rediculous. I have a engineering background and are happy to help. Galaxy watch 46MM LTE with se...

Casual Listener

24% battery used by Spotify in 2hours - not even been opened on the watch!  I am wondering if it is something in background (spotify connect?) but this is rediculous.   I have a engineeri...

713 Views

0 replies

0 likes

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Songs not playing on Spotify Android app

PlanFree/PremiumCountry DeviceGalaxy note 8Operating System(Android Oreo My Question or IssueSo there are a couple of songs that I want to specificaly listen to that are not grayed out or unplayable songs but when I click on them it just doesn't play...

Casual Listener

Plan Free/Premium Country   Device Galaxy note 8 Operating System (Android Oreo   My Question or Issue So there are a couple of songs that I want to specificaly listen to tha...

Jᴀᴄᴋ

Roadie

2756 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Solved!! Spotify opens chrome!

PlanFreeCountrySweden DeviceCompany laptop Operating SystemWindows 7 My Question or IssueWhen I open spotify application it just opens a new chrome window. Not sure If my company did something on a new update or it was just a windows update that caus...

Casual Listener

  Plan Free Country Sweden   Device Company laptop   Operating System Windows 7   My Question or Issue When I open spotify application it just opens a new chrome wind...

jatargo

Casual Listener

4604 Views

2 replies

0 likes

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Start spotify playlist in shuffle with URI

Hi, I would like to automate the HU of my car with automate.For this I would like to start my Spotify playlist in shuffle with an URI. Is it possible ? Thanks

Newbie

Hi, I would like to automate the HU of my car with automate. For this I would like to start my Spotify playlist in shuffle with an URI.  Is it possible ?   Thanks

725 Views

0 replies

1 likes

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Spotify Connect units wont show up, only "Google Cast"

PlanPremiumCountry Norway DeviceGalaxy Note 9Operating SystemAndroid 9 My Question or IssueHi!I Work at Oslo Hi-Fi Center, and we have lots of different speacers, amps and other equipment with spotify connetct. on all other devices i've tried Spotify...

Newbie

  Plan Premium Country  Norway   Device Galaxy Note 9 Operating System Android 9   My Question or Issue Hi! I Work at Oslo Hi-Fi Center, and we have lots of different...

491 Views

0 replies

0 likes

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Changes to playlist page

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It may be A/B testing but the fotmat of my playlist psge has changed. Liked somgs has ben sh...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

ScoobyKitesurf

Casual Listener

1325 Views

3 replies

1 likes

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Solved!! [Android][Playlists] Sorting all of my playlists in my library

PlanPremiumCountryGermanyDevicebq Aquaris E5 LTEOperating SystemAndroid 6.0.1 My Question or IssueSince the latest update there's no sorting option for my arrangement of all of my playlists in my library on my mobile device. To clearify I want to sor...

Casual Listener

Plan Premium Country Germany Device bq Aquaris E5 LTE Operating System Android 6.0.1   My Question or Issue Since the latest update there's no sorting option for my arrangement of all ...

Triemo

Casual Listener

1764 Views

1 replies

0 likes

Android
Playlists
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Disk almost full issue

PlanPremiumCountry: Philippines DeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueI get this pop-up message when I open the app. When I go to check the app storage, Downloads only shows 3.6GB; Other Apps shows 26.3GB; & Free sh...

Newbie

Plan Premium Country: Philippines   Device Samsung Galaxy S10+ Operating System Android Pie   My Question or Issue I get this pop-up message when I open the app. When I go to chec...

1024 Views

0 replies

3 likes

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Solved!! "Connecting to Spotify" notification won't go away. Why?

The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even running in the background. All my notifications for ever...

Casual Listener

The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even runni...

tobler

Newbie

30723 Views

21 replies

0 likes

clear
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Offline Listening Question

PlanPremiumDevice Samsung GalaxyOperating SystemAndroid Oreo My Question or IssueI will be a little bit off the grid due to offshore work but will make it online couple of times in a month but with a very very restricted Data Cap which usually around...

Newbie

Plan Premium Device  Samsung Galaxy Operating System Android Oreo   My Question or Issue I will be a little bit off the grid due to offshore work but will make it online couple...

865 Views

0 replies

0 likes

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Spotify stops after lock the screen

PlanPremiumCountryArgentinaDeviceSamsung S10Operating SystemAndroid My Question or IssueWhen I lock the screen the music produced by spotify just stops. It were downloaded music, and I don't have any data service restriction or power saver. Thanks!

Newbie

Plan Premium Country Argentina Device Samsung S10 Operating System Android   My Question or Issue When I lock the screen the music produced by spotify just stops. It were downloaded mu...

leviE

Composer

3083 Views

1 replies

0 likes

download music
lockscreen
S10
stop
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Problem with volume

PlanPremiumCountryBrazilDeviceXiaomi Redmi 5SOperating System(Android Oreo) My Question or IssueEvery time i receive a Whatsapp notificaion the volume decreases, there's any solution for that?it's very annoying Thanks

Newbie

Plan Premium Country Brazil Device Xiaomi Redmi 5S Operating System (Android Oreo)   My Question or Issue Every time i receive a Whatsapp notificaion the volume decreases, there's...

645 Views

0 replies

0 likes

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Superuser Contribution Android app asking to get premium

Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad. Do not comment on this thread if your suggestion will ...

Visitor

Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad.&nbs...

Katerina

Spotify Legend

926 Views

1 replies

0 likes

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Superuser Contribution Daily Mix playlists don't work in App

I have a Family plan account in the USA. I use a Pixel 2XL running Android 9. My desktop is a PC running Windows 7 Pro 64 bit.My Question or IssueThe Spotify App will not retrieve, display or play any of my Daily Mix playlists on my mobile phone. Whe...

Newbie

I have a Family plan account in the USA.  I use a Pixel 2XL running Android 9.  My desktop is a PC running Windows 7 Pro 64 bit. My Question or Issue The Spotify App will not retrieve, di...

Peter

Spotify Legend

1561 Views

1 replies

2 likes

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Superuser Contribution Interface's poor quality on Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy A8 2018Operating SystemAndroid Pie My Question or IssueSince Spotify got its new design on the now playing tab the color background behind the album's cover started to have very poor quality. The rendering...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy A8 2018 Operating System Android Pie   My Question or Issue Since Spotify got its new design on the now playing tab the color backgrou...

Peter

Spotify Legend

935 Views

1 replies

0 likes

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  • 1 replies
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Song list won't load on certain artists

Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wantedPlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS...

Casual Listener

Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wanted Plan Premium Country   Device (iP...

Sjohnst87

Casual Listener

1049 Views

1 replies

0 likes

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Superuser Contribution Menus disappeared from 'your library' - Android App

Hi Spotify! My library used to have menus like the left image and then one day this changed to the setup on the right. I want to get this back! The image on the left is of my friends spotify app, the one on the right is mine. Both are the same versio...

Casual Listener

  Hi Spotify!   My library used to have menus like the left image and then one day this changed to the setup on the right. I want to get this back!    The image on the left i...

Peter

Spotify Legend

1954 Views

6 replies

6 likes

  • 1954 Views
  • 6 replies
  • 6 likes