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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202371 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202371 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

547120 Views

78 replies

3 likes

  • 547120 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454993 Views

571 replies

38 likes

Account
Free
  • 454993 Views
  • 571 replies
  • 38 likes

Spotify continues to play during phone calls

I have a Pixel 3 XL and every time I receive a phone call while listening to Spotify whether it's on Facebook Messenger or from the phone it self, Spotify continues to play while I talk. In order to stop it from playing I have to continuously close t...

Newbie

I have a Pixel 3 XL and every time I receive a phone call while listening to Spotify whether it's on Facebook Messenger or from the phone it self, Spotify continues to play while I talk. In order to ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Weird Local Song Bug

PlanPremiumCountryCADeviceSamsung Galaxy S8Operating System(Android 9 Pie)(One UI) My Question or IssueI have local songs that I synced from my computer to my phone. But for some reason sometimes those local songs turn grey. This happens at random an...

Newbie

  Plan Premium Country CA Device Samsung Galaxy S8 Operating System (Android 9 Pie)(One UI)   My Question or Issue I have local songs that I synced from my computer to my phone. ...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Chromecast unusable

UK, free account user nexus 6p running android 9 spotify app version 8.5.8.562 chromecast firmware 1.39.154182 Streaming to chromecast from other apps is working fine but Spotify fails every time. I have tried clearing the app data. I've restarted my...

Casual Listener

UK, free account user nexus 6p running android 9 spotify app version 8.5.8.562 chromecast firmware 1.39.154182 Streaming to chromecast from other apps is working fine but Spotify fails every time. I ...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant find my Podcasts

Hello everybody,I got a problem with my podcasts on my Smartphone. So, on my PC, everything is okay, i got the "Podcast"-point on the right side, i can see all my podcasts there. But on my phone, this point simply doesnt exist. I´m only able to searc...

Newbie

Hello everybody, I got a problem with my podcasts on my Smartphone. So, on my PC, everything is okay, i got the "Podcast"-point on the right side, i can see all my podcasts there. But on my phone, t...

Jemi

Spotify Legend

803 Views

1 replies

0 likes

bug
problem
  • 803 Views
  • 1 replies
  • 0 likes

Songs stop playing in the middle of the songs then skipping to an unknown playlist

Today I encountered the following issues with Huawei P20 with the most updated version of Spotify. 1) my selected songs were played for several seconds/ minutes then stopped in the middle of the song even though I did not touch any buttons. After try...

Newbie

Today I encountered the following issues with Huawei P20 with the most updated version of Spotify. 1) my selected songs were played for several seconds/ minutes then stopped in the middle of the song...

856 Views

0 replies

3 likes

  • 856 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Spotify crashes the phone

PlanPremiumCountryUKDeviceSamsung s8Operating SystemAndroid P My Question or IssueAfter the new update, the app doesn't launch and was stuck at the loading screen with the spotify logo. Thereafter, I tried closing the app and it bricks my phone up, h...

Casual Listener

  Plan Premium Country UK Device Samsung s8 Operating System Android P   My Question or Issue After the new update, the app doesn't launch and was stuck at the loading screen wit...

nicnang

Casual Listener

1127 Views

2 replies

0 likes

  • 1127 Views
  • 2 replies
  • 0 likes

Superuser Contribution Waze banner still active despite being turned off

I have toggled off Waze in settings (Android Samsung Galaxy 8 user). I do not own the Waze app. The banner will not disappear.PlanPremium, v.8.5.7.999Country Device Android Samsung Galaxy 8.0Operating SystemAndroid Oreo My Question or Issue

Newbie

I have toggled off Waze in settings (Android Samsung Galaxy 8 user). I do not own the Waze app. The banner will not disappear. Plan Premium, v.8.5.7.999 Country   Device  Android Sams...

Jemi

Spotify Legend

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instagram Stories - Music

Hey! I can't add songs from my Spotify account to my Instagram stories. Both apps are updated to the latest version and I've tried uninstalling them and installing them again. But nothing works. Any ideas? Plan: PremiumCountry: SwedenDevice:Sony Xper...

Casual Listener

Hey! I can't add songs from my Spotify account to my Instagram stories. Both apps are updated to the latest version and I've tried uninstalling them and installing them again. But nothing works. Any ...

Rackareeen

Casual Listener

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Superuser Contribution Moto X4 Android 9 Bluetooth steering wheel controls not working

PlanPremiumCountryUSADeviceMotorla X4Operating SystemAndroid 9 PieVersion: PPW29.**bleep**-39-1(It's automatically censoring sixty9 up above)Spotify Version8.5.0.735Car2013 Toyota Prius My Question or IssueI'm not quite sure what triggered this probl...

Casual Listener

Plan Premium Country USA Device Motorla X4 Operating System Android 9 Pie Version: PPW29.**bleep**-39-1 (It's automatically censoring sixty9 up above) Spotify Version 8.5.0.735 Car 2013 ...

sathor

Newbie

1935 Views

4 replies

1 likes

  • 1935 Views
  • 4 replies
  • 1 likes

Superuser Contribution Bluetooth car issue

Hi all, I have a problem with Spotify while I'm using my Note 9 with Bluetooth car. When I connect my phone to car's Bluetooth, I can only listen downloaded tracks because my internet connection stops working and can't find some other tracks (not dow...

Casual Listener

Hi all, I have a problem with Spotify while I'm using my Note 9 with Bluetooth car. When I connect my phone to car's Bluetooth, I can only listen downloaded tracks because my internet connection stop...

Carl46

Casual Listener

1608 Views

5 replies

0 likes

  • 1608 Views
  • 5 replies
  • 0 likes

Superuser Contribution Error reporting explicit content

PlanPremiumCountryUSADeviceBlackBerry KEY2Operating SystemAndroid 8.1.0 My IssueWhen trying to report explicit content, I get an error. Screenshot attached. Been hapening for a few weeks now.

Casual Listener

Plan Premium Country USA Device BlackBerry KEY2 Operating System Android 8.1.0   My Issue When trying to report explicit content, I get an error. Screenshot attached. Been hapening for...

Jemi

Spotify Legend

802 Views

3 replies

0 likes

  • 802 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where is my songs submenu in this new update ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI like the new interface for Android but where did u leave my songs menu ? I don't want to li...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I like ...

Jemi

Spotify Legend

1135 Views

3 replies

3 likes

Android
my songs
new interface
Update
  • 1135 Views
  • 3 replies
  • 3 likes

Daily mix only in one language

PlanFreeCountryIsraelDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueHi, im speaking 2 languages, and i've added singers and songs to my favourites feom both languages. However, i always get 4 daily mixes which one of them is comp...

Newbie

Plan Free Country Israel Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue Hi, im speaking 2 languages, and i've added singers and songs to my favourites feom b...

dinomight

Spotify Star

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Solved!! No discover weekly this Monday??

Plan PremiumCountrySwitzerland DeviceSamsung Galaxy 8Operating System Android 9 My Question or IssueNo discover weekly this Monday??

Casual Listener

Plan Premium Country Switzerland  Device Samsung Galaxy 8 Operating System  Android 9   My Question or Issue No discover weekly this Monday??

dinomight

Spotify Star

645 Views

1 replies

2 likes

  • 645 Views
  • 1 replies
  • 2 likes

[Android][Other] Local files on desktop won't sync with Android Tablet

I tried uninstalling every app and program on my desktop, cell phone and tablet. My local files, that are originally on my desktop (Windows 10), sync with my cell phone (Android on Pixel 2). For some reason, the same files won't sync with my tablet (...

Music Fan

I tried uninstalling every app and program on my desktop, cell phone and tablet. My local files, that are originally on my desktop (Windows 10), sync with my cell phone (Android on Pixel 2). For some...

356 Views

0 replies

0 likes

Android
Other
  • 356 Views
  • 0 replies
  • 0 likes

Bring back the search function at the top of playlists

For a long while now the search feature in a playlist have been hidden away in a menu for no reason what so ever. Before it was just right at the top. You swipe down and you press a thing at the top, you search for what ever song you want and boom ur...

Regular

For a long while now the search feature in a playlist have been hidden away in a menu for no reason what so ever. Before it was just right at the top. You swipe down and you press a thing at the top,...

651 Views

0 replies

1 likes

  • 651 Views
  • 0 replies
  • 1 likes

Cannot repeat track only playlist with Bose soundtouch 30 III with Wlan

I have this problem by using my Bose soundtouch with my wireless lan connection. I can only repeat the playlist but not a single track. This problem isn't there if I use bluetooth.With bluetooth I can repeat a track too, PlanPremiumCountry germany De...

Regular

I have this problem by using my Bose soundtouch with my wireless lan connection. I can only repeat the playlist but not a single track.   This problem isn't there if I use bluetooth. With blu...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

No Spotify app in the Galaxy App store for Samsung Gear Fit 2 Pro / Galaxy Watch

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueThe Spotify App for watches in the Samsung Galaxy Store is missing.I assume it has not been made available for the South African region yet. Please a...

Newbie

Plan Premium Country South Africa Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue The Spotify App for watches in the Samsung Galaxy Store is missing. I as...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

How come Back Previous Song doesn't work?

PlanFreeCountryUS DeviceSamsung Android phoneOperating SystemAndroid My Question or IssueI set my phone down in something sticky by accident when a great song was on. I picked it up to clean it, and I did something (no idea what) and it skipped, or t...

Casual Listener

Plan Free Country US   Device Samsung Android phone Operating System Android   My Question or Issue I set my phone down in something sticky by accident when a great song was on.&...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Player randomly skipping to next track.

PlanPremiumCountryThailandDeviceSamsung Galaxy Note 9Operating SystemAndroid My Question or IssueAll tracks keep skipping randomly to next track after a minute. Have been using for couple of months but this is the first time. Pls look into this. I tr...

Newbie

Plan Premium Country Thailand Device Samsung Galaxy Note 9 Operating System Android   My Question or Issue All tracks keep skipping randomly to next track after a minute. Have been usi...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes