Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118059 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237642 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598415 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490968 Views
581 replies
42 likes
PlanPremiumCountryCanadaDeviceSamsung S8Operating SystemAndroid My Question or IssueMy Google Home shows up in the available devices section but when I click on it, it just keeps "connecting" and the music continues to play out of my phone and not th...
Plan Premium Country Canada Device Samsung S8 Operating System Android My Question or Issue My Google Home shows up in the available devices section but when I click on it, i...
Spotify Legend
521 Views
1 replies
0 likes
PlanPremiumCountryUSA Device(Samsung Galaxy S10 My Question or IssueSome of my saved albums are now saved in groups of 2. I go to My Artists, then to my saved songs and some albums are grouped into pairs. Like Blonde (by Frank Ocean) Nikes is saved, ...
Plan Premium Country USA Device (Samsung Galaxy S10 My Question or Issue Some of my saved albums are now saved in groups of 2. I go to My Artists, then to my saved songs and so...
452 Views
0 replies
3 likes
PlanPremiumCountryPhilippinesDevice(Huawei Nova 2i)Operating System(Android Oreo) My Question or IssueI updated my spotify app a few minutes ago and after that, the notification tile (online/offline) was remove. I just wanna know how to bring it back...
Plan Premium Country Philippines Device (Huawei Nova 2i) Operating System (Android Oreo) My Question or Issue I updated my spotify app a few minutes ago and after that, the noti...
561 Views
0 replies
7 likes
PlanPremiumCountryCzechiaDeviceXiaomi mi A2Operating SystemAndroid Pie My Question or IssueHi there! When I try to connect my Spotify account to my Android clock, it just doesn't seem to work, it just displays a spinning circle which disappears after...
Plan Premium Country Czechia Device Xiaomi mi A2 Operating System Android Pie My Question or Issue Hi there! When I try to connect my Spotify account to my Android clock, it j...
424 Views
0 replies
0 likes
PlanPremiumCountryTurkey Devicesamsung galaxy s8Operating System Android My Question or IssueMy library is a little bit weird I can only see a page of musics and podcasts I wanna change it and go back to old library page that I can see everything
Plan Premium Country Turkey Device samsung galaxy s8 Operating System Android My Question or Issue My library is a little bit weird I can only see a page of music...
317 Views
0 replies
0 likes
PlanPremiumCountrySweden DeviceNexus 6p Operating SystemAndroid 8.1.0 My Question or IssueThis is the same on all my desktop and mobile devices. Spotify seems completely unable to clear its memory of irrelevant tracks when I click the Play button nex...
Plan Premium Country Sweden Device Nexus 6p Operating System Android 8.1.0 My Question or Issue This is the same on all my desktop and mobile devices. Spotify seems c...
Newbie
786 Views
3 replies
1 likes
PlanPremiumCountryUSADevicePixel Xl (Gen 1)Operating SystemAndroid Oreo My Question or IssueWhen connecting via Bluetooth or Android auto to my radio, the back button and sometimes forward button do not work where as they do on apps like Doubletwist ...
Plan Premium Country USA Device Pixel Xl (Gen 1) Operating System Android Oreo My Question or Issue When connecting via Bluetooth or Android auto to my radio, the back b...
554 Views
0 replies
0 likes
PlanPremiumCountryRomaniaDeviceXiaomi Pocophone F1Operating SystemAndroid I'm trying to connect Spotify to my Samsung TV. However, the TV does not appear in my Devices list, but does appear on another Android phone and on my desktop. I am in the same...
Plan Premium Country Romania Device Xiaomi Pocophone F1 Operating System Android I'm trying to connect Spotify to my Samsung TV. However, the TV does not appear in my Devices list, bu...
Regular
806 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung S9+ (Mobile). Lenovo Legion Y520 (Laptop)Operating SystemAndroid 9 (Mobile), Windows 10 (Laptop)My Question or IssueI have some music on my laptop that I would like to access through Android. I have attemp...
Plan Premium Country United States Device Samsung S9+ (Mobile). Lenovo Legion Y520 (Laptop) Operating System Android 9 (Mobile), Windows 10 (Laptop) My Question or Issue I have some music on...
389 Views
0 replies
0 likes
PlanPremiumCountryNLDeviceSamsung Galaxy A8 2018Operating SystemAndroid pie My Question or IssueBring The New Look To my Libary
Plan Premium Country NL Device Samsung Galaxy A8 2018 Operating System Android pie My Question or Issue Bring The New Look To my Libary ❤️
344 Views
0 replies
0 likes
None of PlanPremiumCountryUkDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy TV is not appearing on my app's available devices list. I am using the app on both devices, trying to connect with Spotify Connect. Both are on the ...
None of Plan Premium Country Uk Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue My TV is not appearing on my app's available devices list. I am...
609 Views
0 replies
0 likes
PlanPremiumCountryUsa DeviceMoto g 6 playOperating SystemAndroid 8.0.0 My Question or IssueI've performed a"clean reboot" of Spotify on my phone and am still having this issue when trying to switch storage to my micro SD card. In the settings menu, n...
Plan Premium Country Usa Device Moto g 6 play Operating System Android 8.0.0 My Question or Issue I've performed a"clean reboot" of Spotify on my phone and am still having th...
Casual Listener
1146 Views
2 replies
0 likes
PlanPremiumCountryUSAOperating SystemAndroid 7My Question or IssueOn my samsung tablet my bologna by "weird al" yankovic shows up as song 10 by artist 10. The audio is the same and it still shows up on albums and playlists
Plan Premium Country USA Operating System Android 7 My Question or Issue On my samsung tablet my bologna by "weird al" yankovic shows up as song 10 by artist 10. The audio is the same and it s...
Spotify Star
518 Views
1 replies
0 likes
Plan/PremiumCountryAustralia DeviceSamsung Galaxy s9plusOperating SystemAndroid Pie My Question or Issue I have music downloaded to the app, latest app2019, June 9 Latest Samsung Android Pie updates,Battery saver is off, I have reset the phone to rem...
Plan /Premium Country Australia Device Samsung Galaxy s9plus Operating System Android Pie My Question or Issue I have music downloaded to the app, latest app 2019, J...
Spotify Star
2246 Views
1 replies
3 likes
PlanPremium CountryThe Netherlands DeviceOnePlus 6T Operating SystemAndroid 9, OxygenOS My Question or IssueJust to get this clear, almost all of Spotify's updates are awesome, but this one.. Since a few months back Spotify has implemented a feature ...
Plan Premium Country The Netherlands Device OnePlus 6T Operating System Android 9, OxygenOS My Question or Issue Just to get this clear, almost all of Spotify...
Spotify Star
1189 Views
1 replies
1 likes
PlanPremiumCountryUkDeviceOneplus2 Operating SystemOxygenOS 3.6.1 My Question or IssueWhen playing songs in my car none of the information shows on my screen. It used to and then stopped, but I haven't changed anything on phone or the car. The car is...
PlanPremium Country Uk Device Oneplus2 Operating System OxygenOS 3.6.1 My Question or Issue When playing songs in my car none of the information shows on my screen. It used to a...
557 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 9 My Question or IssueI have Spotify set to play as my alarm in Google Clock in the morning. But instead it makes a general beeping sound and says "Spotify not installed." I can't ...
Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 9 My Question or Issue I have Spotify set to play as my alarm in Google Clock in the morning. But instead...
476 Views
0 replies
0 likes
PlanPremiumCountrySwitzerlandDeviceSamsung J8 My Question or IssueMy phone display in gray the music from the folder "My music" and when I try to listen to them, it doesn't do anything. When I try with my Pc on, the music start on my pc. Thanks in ad...
Plan Premium Country Switzerland Device Samsung J8 My Question or Issue My phone display in gray the music from the folder "My music" and when I try to listen to them, it doesn't do an...
418 Views
0 replies
0 likes
Hi! I listen to a lot of small independent artists, and I've noticed for a while now that when I use the shuffle button almost every song is added to the play queue twice in a row. Quite frustrating to have this kind of silly bug in such a basic feat...
Hi! I listen to a lot of small independent artists, and I've noticed for a while now that when I use the shuffle button almost every song is added to the play queue twice in a row. Quite frustrating ...
Spotify Legend
1128 Views
1 replies
0 likes
PlanPremiumCountryUk DeviceSamsung Galaxy S10eOperating SystemAndroid Pie My Question or IssueI've seen people mention in other posts that they've experienced their downloads changing location from an SD card to their internal storage upon reboot. Ho...
Plan Premium Country Uk Device Samsung Galaxy S10e Operating System Android Pie My Question or Issue I've seen people mention in other posts that they've experienced their do...
Spotify Legend
1189 Views
1 replies
0 likes
