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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410360 Views

554 replies

37 likes

Account
Free
  • 410360 Views
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  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8956 Views

0 replies

7 likes

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Superuser Contribution Android app asking to get premium

Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad. Do not comment on this thread if your suggestion will ...

Visitor

Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad.&nbs...

Katerina

Spotify Legend

971 Views

1 replies

0 likes

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Superuser Contribution Daily Mix playlists don't work in App

I have a Family plan account in the USA. I use a Pixel 2XL running Android 9. My desktop is a PC running Windows 7 Pro 64 bit.My Question or IssueThe Spotify App will not retrieve, display or play any of my Daily Mix playlists on my mobile phone. Whe...

Newbie

I have a Family plan account in the USA.  I use a Pixel 2XL running Android 9.  My desktop is a PC running Windows 7 Pro 64 bit. My Question or Issue The Spotify App will not retrieve, di...

Peter

Spotify Legend

1608 Views

1 replies

2 likes

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Superuser Contribution Interface's poor quality on Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy A8 2018Operating SystemAndroid Pie My Question or IssueSince Spotify got its new design on the now playing tab the color background behind the album's cover started to have very poor quality. The rendering...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy A8 2018 Operating System Android Pie   My Question or Issue Since Spotify got its new design on the now playing tab the color backgrou...

Peter

Spotify Legend

966 Views

1 replies

0 likes

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  • 1 replies
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Song list won't load on certain artists

Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wantedPlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS...

Casual Listener

Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wanted Plan Premium Country   Device (iP...

Sjohnst87

Casual Listener

1077 Views

1 replies

0 likes

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Superuser Contribution Menus disappeared from 'your library' - Android App

Hi Spotify! My library used to have menus like the left image and then one day this changed to the setup on the right. I want to get this back! The image on the left is of my friends spotify app, the one on the right is mine. Both are the same versio...

Casual Listener

  Hi Spotify!   My library used to have menus like the left image and then one day this changed to the setup on the right. I want to get this back!    The image on the left i...

Peter

Spotify Legend

2058 Views

6 replies

6 likes

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  • 6 replies
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Superuser Contribution All Playlist shuffle on android! NEED HELP🙏🙏

How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly?DEVICE:- Samsung galaxy S7edge ANDROID:- Version OREOMODEL:- release year 2017Rest is fine.

Newbie

               How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly? DEVICE:-  Samsung ga...

Peter

Spotify Legend

1319 Views

1 replies

0 likes

Full library Shuffle in Android
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Car Bluetooth connection stuttering all the time

Spotify keeps jumping/stuttering only when connected to the car Bluetooth. The same problem is happening in two different cars. All my other apps work fine so the problem is just with Spotify. I have read multiple treads in regards to this issue but ...

Newbie

Spotify keeps jumping/stuttering only when connected to the car Bluetooth. The same problem is happening in two different cars. All my other apps work fine so the problem is just with Spotify. I have...

742 Views

0 replies

1 likes

  • 742 Views
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Superuser Contribution Local files wont download from computer

The local files appear but it isn't downloading to the tablet. I disabled my firewall and I think I am on the same network because spotify connect works and I guess that would mean that i am on the correct network.

Newbie

The local files appear but it isn't downloading to the tablet. I disabled my firewall and I think I am on the same network because spotify connect works and I guess that would mean that i am on the c...

Guido

Spotify Legend

750 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Blocking Unknown Devices?

So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade playlists using my premium account they don't ever mes...

Newbie

So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade pla...

Guido

Spotify Legend

766 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Music stops playing by itself

PlanPremiumCountryCanada DeviceSamsung S8Operating SystemAndroid One UI version 1.0Adroid version 9 My Question or IssueWhen I am playing music the app shuts down after playing one and a half songs and I have to restart the app..it happens with both ...

Casual Listener

  Plan Premium Country Canada   Device Samsung S8 Operating System Android One UI version 1.0 Adroid version 9   My Question or Issue When I am playing music the app shuts...

Katerina

Spotify Legend

1625 Views

7 replies

1 likes

  • 1625 Views
  • 7 replies
  • 1 likes

Controlling from my phone

PlanFreeCountryUnited StatesDeviceSamsung Galaxy 9Operating System My Question or IssueI try to control spotify from my phone sometimes. I play the music on my computer but it won't let me use my phone as the remote control unless I download it again...

Newbie

  Plan Free Country United States Device Samsung Galaxy 9 Operating System     My Question or Issue I try to control spotify from my phone sometimes. I play the music on my ...

490 Views

0 replies

0 likes

  • 490 Views
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Downloaded playlists losing their downloaded status

PlanPremiumCountryUKDevice(Android car stereo)My Question or Issue I keep getting an issue where I downloaded my playlists for offline listening and they randomly lose their downloaded status (the green arrow). I updated spotify the other day and the...

Newbie

Plan Premium Country UK Device (Android car stereo) My Question or Issue   I keep getting an issue where I downloaded my playlists for offline listening and they randomly lose their down...

Biggus_Dickus

Casual Listener

773 Views

1 replies

0 likes

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  • 1 replies
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Library View

I am a musician and I have to listen my songs before reherasal.Yesterday my Library view changed immediately and it is very hard to use.But it is not the essential problem.The essential problem is that I can't listen songs when I enter songs from art...

Newbie

I am a musician and I have to listen my songs before reherasal.Yesterday my Library view changed immediately and it is very hard to use.But it is not the essential problem.The essential problem is th...

450 Views

0 replies

1 likes

  • 450 Views
  • 0 replies
  • 1 likes

Foreground app loses focus(?) when Spotify starts a new song

On my Android Pixel 2XL I'll typically play Spotify in the background while using Google Maps navigation, but for the past few weeks I've found Maps will minimize to picture-in-picture mode whenever the track changes in Spotify. I can restore Maps to...

Casual Listener

On my Android Pixel 2XL I'll typically play Spotify in the background while using Google Maps navigation, but for the past few weeks I've found Maps will minimize to picture-in-picture mode whenever ...

529 Views

0 replies

0 likes

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App stops responding with some songs

PlanPremiumCountryThailandDeviceXiaomi A1Operating SystemAndroid 9 My Question or IssueAfter upgrading to premium, a "welcome to premium" playlist appeared on my library. I tried to play some songs and they all caused the app to stop responding when ...

Casual Listener

Plan Premium Country Thailand Device Xiaomi A1 Operating System Android 9   My Question or Issue After upgrading to premium, a "welcome to premium" playlist appeared on my library. I t...

Krungthep

Casual Listener

812 Views

1 replies

0 likes

Android
Crash
Premium
stop responding
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Library view

Since last update, the Spotify app is really not userfriendly.Previously there was a clear artists list that included all the artists I follow, as well as artists from whom I have at least one song liked (and downloaded). Now the artists library only...

Casual Listener

Since last update, the Spotify app is really not userfriendly. Previously there was a clear artists list that included all the artists I follow, as well as artists from whom I have at least one song...

Huntz34

Casual Listener

789 Views

1 replies

6 likes

  • 789 Views
  • 1 replies
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App unusable after update

Not sure what was wrong with the old spotify app.. i guess with the new update the ability to simply view all songs you have saved and shuffle play all has been removed.. quick saving songs is no longer a thing aswell..? i only have a heart button th...

Casual Listener

Not sure what was wrong with the old spotify app.. i guess with the new update the ability to simply view all songs you have saved and shuffle play all has been removed.. quick saving songs is no lon...

StephenCurtis

Newbie

910 Views

1 replies

5 likes

Library gone
like button only
songs and shuffle gone
  • 910 Views
  • 1 replies
  • 5 likes

Missing songs from artist

So I recently noticed some songs are missing from my playlist ( not local songs ), these songs are specifically from the artist "Hyakkei", I searched them again and the artist appeared but no songs appear in the overview, I couldn't even access the r...

Newbie

  So I recently noticed some songs are missing from my playlist ( not local songs ), these songs are specifically from the artist "Hyakkei", I searched them again and the artist appeared  ...

541 Views

0 replies

0 likes

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Superuser Contribution Spotify autoplay issues

PlanPremiumCountryUkDeviceSamsung Galaxy 8 My Question or IssueIssue 1 - spotify will load by itself and start playing music which I have never heard of/listened to before. I will close this and a few minutes later it will restart Issue 2 - on occasi...

Casual Listener

  Plan Premium Country Uk Device Samsung Galaxy 8   My Question or Issue Issue 1 - spotify will load by itself and start playing music which I have never heard of/listened to befor...

Viningr05

Casual Listener

808 Views

2 replies

1 likes

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Search Bar on android

PlanPremiumCountryUSADevice(Pixel 3a)Operating System( Android 9 ) My Question or IssueI just switched from my iphone SE to the pixel 3a in the iphone app it had a search bar for only that playlist at the top of it please tell me that you can enable ...

Newbie

Plan Premium Country USA Device (Pixel 3a) Operating System ( Android 9 )   My Question or Issue I just switched from my iphone SE to the pixel 3a in the iphone app it had a search bar...

497 Views

0 replies

0 likes

  • 497 Views
  • 0 replies
  • 0 likes