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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843262 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843262 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14408 Views
  • 1 replies
  • 0 likes
  • 14408 Views
  • 1 replies
  • 0 likes

Superuser Contribution App notification bar

PlanFree/PremiumCountryUnited StatesDeviceSamsung Galaxy 9 My Question or IssueSince the last few days, the spotify icon in the notification area/bar (normally allowing playback controls and going straight to the app while using other apps) has disap...

  • Newbie
  • Plan Free/Premium Country United States Device Samsung Galaxy 9   My Question or Issue Since the last few days, the spotify icon in the notification area/bar (normally allowing playback...
  • Katerina
  • Spotify Legend
  • 523 Views
  • 1 replies
  • 1 likes
  • 523 Views
  • 1 replies
  • 1 likes

Superuser Contribution multiple problems with spotify app

(USA, LG G6 running Android 8.0.0)For the past couple weeks I've been unable to skip more than a few tracks by swiping on the album covers, spotify doesn't show notifications, and liking music in the daily mix doesn't appear to do anything. help?

  • Newbie
  • (USA, LG G6 running Android 8.0.0) For the past couple weeks I've been unable to skip more than a few tracks by swiping on the album covers, spotify doesn't show notifications, and liking music in t...
  • Katerina
  • Spotify Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Enable "time remaining" on Android

Long time premium user here recently switched to Android. On iOS, the desktop apps and even the webplayer it's possible to tap the track time (in the player view to the right of the scrubber) and change it to showing "time remaining" of the current t...

  • Casual Listener
  • Long time premium user here recently switched to Android.    On iOS, the desktop apps and even the webplayer it's possible to tap the track time (in the player view to the right of the sc...
  • Jemi
  • Spotify Legend
  • 1079 Views
  • 3 replies
  • 1 likes
  • 1079 Views
  • 3 replies
  • 1 likes

Multiple bugs on Samsung Galaxy S8

Spotify seems to like to break on my new phone. The first bug I encountered is the photo included. Dont know how to describe it but it happens randomly when I open the app. The second bug I have encountered is that it wont show up in my notification ...

  • Newbie
  • Spotify seems to like to break on my new phone. The first bug I encountered is the photo included. Dont know how to describe it but it happens randomly when I open the app. The second bug I have enco...
  • jsannn
  • Community Legend
  • 504 Views
  • 1 replies
  • 3 likes
  • 504 Views
  • 1 replies
  • 3 likes

I cannot store my music on SD card

Plan: PremiumCountry: US DeviceMotorola x4 - brand new12 gb free internal 60+ gb free sdOperating SystemAndroid Oreo - updated to latest What I've tried:Deleting cache, deleting data, deleting both, deleting them in different orderClean Re-installFor...

  • Casual Listener
  • Plan: Premium Country:  US   Device Motorola x4 - brand new 12 gb free internal 60+ gb free sd Operating System Android Oreo - updated to latest   What I've tried: ...
  • Dishwasher
  • Casual Listener
  • 1309 Views
  • 6 replies
  • 0 likes
  • 1309 Views
  • 6 replies
  • 0 likes

Spotify restarts when I want to share a song?

PlanPremiumCountryUSADeviceGalaxy Note 8Operating SystemAndroid 8.0 My Question or IssueEvery time I want to share a song, the app starts each time I press the Share button from the song menu. (8/27/18 Update)I have tried the method of uninstalling m...

  • Casual Listener
  • Plan Premium Country USA Device Galaxy Note 8 Operating System Android 8.0   My Question or Issue Every time I want to share a song, the app starts each time I press the Share button f...
  • MeowMeow420
  • Newbie
  • 1792 Views
  • 38 replies
  • 12 likes
  • 1792 Views
  • 38 replies
  • 12 likes

Superuser Contribution Spotify keeps playing stuff in the middle of my queue

PlanPremium Country US (specifically Seattle WA) DeviceGoogle Pixel XL Operating SystemAndroid 9 My Question or Issue All week, consistently when I play music, whether I play an album or shuffle a playlist, a podcast I listen to will randomly play in...

  • Newbie
  • Plan Premium   Country  US (specifically Seattle WA)   Device Google Pixel XL   Operating System Android 9   My Question or Issue  All week, consistently wh...
  • Guido
  • Spotify Legend
  • 803 Views
  • 1 replies
  • 0 likes
  • 803 Views
  • 1 replies
  • 0 likes

Spotify not showing in the notification panel

Hello,While playing songs, Spotify doesn't show on the notification panel randomly. It comes up by itself sometimes. PlanPremiumCountry SingaporeDeviceSamsung Note 8Operating SystemAndroid 8.0.0 Thanks

  • Newbie
  • Hello, While playing songs, Spotify doesn't show on the notification panel randomly. It comes up by itself sometimes.   Plan Premium Country  Singapore Device Samsung Note 8 Operat...
  • jsannn
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • Android
    Notification panel
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution P20 pro lockscreen widget

Hi there, I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20 pro, I've seen that other people have managed it but I need...

  • Casual Listener
  • Hi there,   I've just made the leap from IPhone to android after many year. Unfortunately I can't get the little widget on the lockscreen to allow you to pause/skip tracks! I have a Huawei P20...
  • Guido
  • Spotify Legend
  • 1349 Views
  • 1 replies
  • 0 likes
  • Android
  • 1349 Views
  • 1 replies
  • 0 likes

Automatic music reproduction on other devices

Good Morning,I noticed that sometimes the app on my mobile phone (Huawei P9) tries to connect to an external device. THe problem is that I don't know why, because there aren't devices in my network. After asking me if I want to continue listening mus...

  • Casual Listener
  • Good Morning, I noticed that sometimes the app on my mobile phone (Huawei P9) tries to connect to an external device. THe problem is that I don't know why, because there aren't devices in my network...
  • Loxer
  • Spotify Star
  • 228 Views
  • 3 replies
  • 0 likes
  • 228 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Visual Overlay Bug Note 8

PlanPremiumCountry USDeviceNote 8Operating SystemAndroid Oreo 8.0.0Samsung Experience 9.0Kernel 4.4.78-13949550 My Question or IssueI am getting this strange issue sometimes when i relaunch the app after it has been running in the background it has t...

1.PNG 2.PNG
  • Casual Listener
  •     Plan Premium Country  US Device Note 8 Operating System Android Oreo 8.0.0 Samsung Experience 9.0 Kernel 4.4.78-13949550   My Question or Issue I am gett...
  • Katerina
  • Spotify Legend
  • 659 Views
  • 3 replies
  • 0 likes
  • 659 Views
  • 3 replies
  • 0 likes

Android and Chromecast out of sync after ~10 minutes

PlanPremiumCountryUSDeviceGoogle Pixel 2Operating SystemAndroid 9My Question or IssueAfter about 10-20 minutes of Spotify being in the background playing via Chromecast, if I return to Spotify, the "connection" with my Chromecast isn't fully function...

  • Casual Listener
  •   Plan Premium Country US Device Google Pixel 2 Operating System Android 9 My Question or Issue After about 10-20 minutes of Spotify being in the background playing via Chromecast, if ...
  • 540 Views
  • 0 replies
  • 9 likes
  • Chromecast Android
  • 540 Views
  • 0 replies
  • 9 likes

Suggested song

PlanFreeCountry Argentina I made a playlist with 30 songs and after 2 or 3, suggested music starts playing. How do I stop this? I want to listen to the music I added, not to something else

  • Newbie
  • Plan Free Country  Argentina  I made a playlist with 30 songs and after 2 or 3, suggested music starts playing. How do I stop this? I want to listen to the music I added, not to somethi...
  • 183 Views
  • 0 replies
  • 1 likes
  • 183 Views
  • 0 replies
  • 1 likes

When searching for a song the next song that plays does not take into consideration the search

I am using android. When I search for songs in a large playlist, for example, say led zeppelin only led zeppelin songs show up. If I pick one of these songs it plays correctly. However, once the next song plays it ignores the filter and plays the nex...

  • Regular
  • I am using android. When I search for songs in a large playlist, for example, say led zeppelin only led zeppelin songs show up. If I pick one of these songs it plays correctly. However, once the...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Entire songs not playing on android mobile

I made playlists on my computer and when I try to play on my android device it only plays like 13 seconds of the song.

  • Newbie
  • I made playlists on my computer and when I try to play on my android device it only plays like 13 seconds of the song.
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

after playing few songs then stop playing

PlanPremiumCountry Hong KongDeviceSamsungs8 PlusOperating SystemAndroid My Question or Issue Recently my spotify only can play few songs then it stop playing. I have go back to the app then click "play" or reset the app to play it again. any ideas fo...

  • Newbie
  • Plan Premium Country  Hong Kong Device Samsungs8 Plus Operating System Android   My Question or Issue  Recently my spotify only can play few songs then it stop playing. I hav...
  • Jose_M
  • Spotify Star
  • 215 Views
  • 1 replies
  • 3 likes
  • 215 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Android app doesn't correctly register media playback

DeviceOnePlus 5TOperating SystemCan repro on all versions of Android released, with all versions of Spotify to date. My Question or Issue So I have this weird bug that appears on my phone after Spotify has been there for about 3-4 weeks. It reappears...

  • Regular
  •   Device OnePlus 5T Operating System Can repro on all versions of Android released, with all versions of Spotify to date.   My Question or Issue  So I have this weird bug that a...
  • esist
  • Regular
  • 510 Views
  • 4 replies
  • 0 likes
  • 510 Views
  • 4 replies
  • 0 likes

Can't log in to spotify/can't go 'online'

PlanPremiumCountryNetherlandsDeviceOnePlus 6Operating SystemAndroid 8.1.0OxygenOS 5.1.11 My Question or IssueLast weekend suddenly I was unable to stream music with mobile data. It mentioned that Spotify had no internet connection. My mobile network ...

  • Regular
  •   Plan Premium Country Netherlands Device OnePlus 6 Operating System Android 8.1.0 OxygenOS 5.1.11   My Question or Issue Last weekend suddenly I was unable to stream music with...
  • Levi379
  • Regular
  • 291 Views
  • 3 replies
  • 1 likes
  • 291 Views
  • 3 replies
  • 1 likes

Superuser Contribution Volume goes up and down on it's own

PlanPremiumCountry USADevice(Samsung s7)Operating System(Android) All of a sudden the volume will go up and down, when it feels like it. At first I thought this was an issue with the radio in my truck, but come to find out...it's happening no matter ...

  • Regular
  • Plan Premium Country  USA Device (Samsung s7) Operating System (Android)   All of a sudden the volume will go up and down, when it feels like it.  At first I thought this was ...
  • Meditrina
  • Regular
  • 11225 Views
  • 4 replies
  • 1 likes
  • 11225 Views
  • 4 replies
  • 1 likes

Spotify automatically lowers volume during GPS speaking

PlanFreeCountry Canada DeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueWhen listening to Spotify in the car with Waze navigation turned on, Spotify insists on lowering the volume of the music whenever Waze speaks, which makes it un...

  • Casual Listener
  • Plan Free Country  Canada   Device Samsung Galaxy S7 Operating System Android   My Question or Issue When listening to Spotify in the car with Waze navigation turned on, Spo...
  • jrtwynam
  • Casual Listener
  • 1591 Views
  • 2 replies
  • 1 likes
  • 1591 Views
  • 2 replies
  • 1 likes