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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375428 Views

541 replies

34 likes

Account
Free
  • 375428 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7525 Views

0 replies

7 likes

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  • 7 likes

Saved button has disappeared

PlanPremiumCountryUSADeviceNote 9Operating System I haven't the slightest clue My Question or IssueWhere I work, specifically, is a dead zone for my provider (sprint) so I cannot use the internet and they have little to no wi-fi. I saved songs and cr...

Newbie

Plan Premium Country USA Device Note 9 Operating System 😅 I haven't the slightest clue   My Question or Issue Where I work, specifically, is a dead zone for my provider (sprint) so I ...

selina8

Newbie

617 Views

1 replies

0 likes

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  • 1 replies
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Problem z muzyką

PlanPremiumCountryPolandDevice(samsung galaxy j7)Operating System(android 8.1.0)Witam. Słucham w pracy spotify przez telefon i zestaw 2+1. Od pewnego czasu mam problem z płynnym słuchaniem, a mianowicie bywa , że odpale np. moją playlistę i nagle utw...

Newbie

Plan Premium Country Poland Device (samsung galaxy j7) Operating System (android 8.1.0) Witam. Słucham w pracy spotify przez telefon i zestaw 2+1. Od pewnego czasu mam problem z płynnym słuch...

454 Views

0 replies

0 likes

  • 454 Views
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Bring back the old layout

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis new update design, while it is nice to have landscape mode the face design is ugly, why did you completely remove the album a...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This new update design, while it is nice to have ...

688 Views

0 replies

0 likes

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Discover weekly thumbnail

My discover weekly thumbnail is a photo of me and my ex and i wanted changed although am not connected to Facebook and am already deactivated Facebook and i did not make the account using Facebook so please can you tell me a wy to change the thumbnai...

Casual Listener

  My discover weekly thumbnail is a photo of me and my ex and i wanted changed although am not connected to Facebook and am already deactivated Facebook and i did not make the account using Fac...

Khan_elgammal

Casual Listener

653 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Not able to listen to filtered songs

PremiumGalaxy S7Sometimes I want to listen to a single artist so what I did b4 was to go to my liked songs and filter it so only the artist's songs would show up. Then I would click shuffle play or click on a song and every song that played after was...

Newbie

  Premium Galaxy S7 Sometimes I want to listen to a single artist so what I did b4 was to go to my liked songs and filter it so only the artist's songs would show up. Then I would click shuff...

521 Views

0 replies

0 likes

filter
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"Songs" Option Missing from Library Suddenly

PlanPremium CountryUS DeviceGoogle Pixel 3Operating SystemAndroid 9 My Question or IssueOvernight, the Library page on my Spotify app changed and the songs option is no longer available. Instead I can select from Music and Podcasts along the top, and...

Newbie

  Plan Premium   Country US   Device Google Pixel 3 Operating System Android 9   My Question or Issue Overnight, the Library page on my Spotify app changed and the so...

747 Views

0 replies

5 likes

  • 747 Views
  • 0 replies
  • 5 likes

Superuser Contribution SD Card Problem

I bought a Micro SD card just so I can download songs on Spotify. It was completely problem-free and I used it for almost a year. Now I've switched to a newer phone and I used the same SD Card for almost a month. But suddenly 2 days ago I got an erro...

Regular

I bought a Micro SD card just so I can download songs on Spotify. It was completely problem-free and I used it for almost a year. Now I've switched to a newer phone and I used the same SD Card for al...

Katerina

Spotify Legend

1401 Views

3 replies

0 likes

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Superuser Contribution Transfer Music

Hello, I have two android phones and I have Spotify Premium. The issue here is that the wifi does not work in one of those phones and my data plan is not unlimited, so downloading the music to play it offline or to stream it is not an option. Is ther...

Newbie

Hello, I have two android phones and I have Spotify Premium. The issue here is that the wifi does not work in one of those phones and my data plan is not unlimited, so downloading the music to play i...

Jemi

Spotify Legend

660 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

While using Spotify Connect, dislike button disappears.

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid Pie (9) My Question or IssueWhen I use Spotify Connect and listen to my Discover Weekly Playlist, the option to dislike a track disappears. It is only on the Discover Weekly Playlist, radio i...

Casual Listener

Plan Premium Country USA   Device Pixel 3 Operating System Android Pie (9)   My Question or Issue When I use Spotify Connect and listen to my Discover Weekly Playlist, the option...

521 Views

0 replies

2 likes

  • 521 Views
  • 0 replies
  • 2 likes

Superuser Contribution Adding Songs from Mobile to Spotify Mobile

trying to add a downloaded song to my mobile spotify. i was successful at doing this on my macbook pro through creating a local files folders and connecting from spotify, however, this is not the swift case for my mobile. i am on a android / motorola...

Newbie

trying to add a downloaded song to my mobile spotify.   i was successful at doing this on my macbook pro through creating a local files folders and connecting from spotify, however, this i...

Jemi

Spotify Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Waze Notification Pixel 2

PlanPremiumCountryUSADeviceGoogle Pixel 2Operating SystemAndroid 9 Hi everyone. I've been having troubles recently with the Waze notification bar staying permanently on my phone's notifications. After a quick Google search, I found that the issue has...

Casual Listener

Plan Premium Country USA Device Google Pixel 2 Operating System Android 9   Hi everyone. I've been having troubles recently with the Waze notification bar staying permanently on my phon...

Migelean

Casual Listener

1506 Views

1 replies

3 likes

Notifications
Waze
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  • 3 likes

Superuser Contribution Sometimes Spotify will not play the next song, even with internet. I have to close the app. Help.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ChloeMajeske

Casual Listener

856 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Este artículo no está disponible para su país

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

298 Views

0 replies

0 likes

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Superuser Contribution Spotify Connect with Xbox One X Showing the Wrong Song Everywhere

Lately when I'm using Spotify Connect to play music on my Xbox One the song names are all wrong. For example my phone will say it's playing song x, the Xbox will show song y, but the song actually playing is song z. It's a longer playlist and it seem...

Casual Listener

Lately when I'm using Spotify Connect to play music on my Xbox One the song names are all wrong.  For example my phone will say it's playing song x, the Xbox will show song y, but the song actua...

Peter

Spotify Legend

885 Views

1 replies

0 likes

  • 885 Views
  • 1 replies
  • 0 likes

Spotify Android [Brasil]

PlanPremiumCountryBrasilDeviceMOTO G6Operating SystemAndroid Pie My Question or IssueEstou tendo um problema com meu spotify ao tentor abri-lo, eu formatei o celular e logo após baixei o app do spotify na play store e abriu normalmente, no dia seguin...

Casual Listener

Plan Premium Country Brasil Device MOTO G6 Operating System Android Pie   My Question or Issue Estou tendo um problema com meu spotify ao tentor abri-lo, eu formatei o celular e logo a...

Jᴀᴄᴋ

Roadie

566 Views

3 replies

0 likes

  • 566 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music stops when screen is closed/locked

I don't know when it started, but it's gotta be since a recent update. Every time i close my screen to put my cell in my pocket, spotify stops. I have to press resume every time, then it stops again. It even stops and put the song at it's beginning a...

Newbie

I don't know when it started, but it's gotta be since a recent update. Every time i close my screen to put my cell in my pocket, spotify stops. I have to press resume every time, then it stops again....

user-removed

Not applicable

944 Views

1 replies

2 likes

  • 944 Views
  • 1 replies
  • 2 likes

Superuser Contribution Repeat Issue

Alright so I've been looking through old posts, but I'm still having a serious issue with repeating a song on Spotify, both my Galaxy S10e and my MacBook Air. I've tried it all- clicking the repeat button once, and then twice so it has the little num...

Newbie

Alright so I've been looking through old posts, but I'm still having a serious issue with repeating a song on Spotify, both my Galaxy S10e and my MacBook Air.   I've tried it all- clicking the...

Peter

Spotify Legend

994 Views

1 replies

0 likes

Android
Mac
repeat
  • 994 Views
  • 1 replies
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Can't use rewind in the lock screen.

PlanPremiumCountrySwedenDeviceSamsung Galaxy S10+Operating SystemAndroid Oreo, My Question or IssueHello!Recently i bough a new phone and one of the reasons was because of this issue. Let's say i'm listening to a song i like. I love repeating songs i...

Newbie

Plan Premium Country Sweden Device Samsung Galaxy S10+ Operating System Android Oreo,   My Question or Issue Hello! Recently i bough a new phone and one of the reasons was becaus...

agungkun

Newbie

2129 Views

2 replies

2 likes

  • 2129 Views
  • 2 replies
  • 2 likes

Superuser Contribution Cannot play podcasts

PlanPremiumCountryUKDeviceSony Xperia XZ PremiumOperating SystemAndroid 9 My Question or IssueI am unable to play any podcasts on my phone.

Regular

Plan Premium Country UK Device Sony Xperia XZ Premium Operating System Android 9   My Question or Issue I am unable to play any podcasts on my phone.  

user-removed

Not applicable

1615 Views

3 replies

0 likes

  • 1615 Views
  • 3 replies
  • 0 likes