Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
40174 Views
65 replies
25 likes

40174 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
876709 Views
11 replies
51 likes
Android
Guide
Troubleshooting

876709 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
4 weeks ago
shahn321
Casual Listener
26125 Views
4 replies
0 likes

26125 Views
4 replies
0 likes

Can't Resume Spotify when phone is locked/ Spotify goes missing on Lock screen when paused

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10My Question or IssueNow sure if its phone specific or a setting, but previously when i'm listening to music I can pause using the button on my earphones to pause/ resume music on Spotify. Now wh...

Glyniis
Casual Listener
Plan Premium Country United Kingdom Device Samsung Galaxy S10 My Question or Issue Now sure if its phone specific or a setting, but previously when i'm listening to music I can pause using the...
2019-03-28 5:58:13 PM
2019-03-29 4:56:37 PM
theprodigal
Newbie
2642 Views
3 replies
3 likes

2642 Views
3 replies
3 likes

"Songs" missing from Library, Shuffle problems

PlanPremium (Family)CountryUKDeviceHuawei P20 LiteOperating SystemAndroid 8 My Question or IssueI've only noticed this in the last couple of days. I *used* to use Spotify by downloading all the albums/songs I liked, then going to Library => Songs, an...

Smartwasp69
Newbie
Plan Premium (Family) Country UK Device Huawei P20 Lite Operating System Android 8 My Question or Issue I've only noticed this in the last couple of days. I *used* to use Sp...
2019-03-29 1:19:52 PM
2019-03-29 2:40:59 PM
user-removed
Not applicable
391 Views
1 replies
2 likes

391 Views
1 replies
2 likes

Android Auto - only local media available?

PlanPremiumCountryGermanyDeviceXiaomi Mi A1Operating SystemAndroid 9 My Question or IssueVia Android Auto (not depending on the car, it even happens with only the AA-app opened) i am not able to stream media, i can only find local music.Using the bro...

BassT
Newbie
Plan Premium Country Germany Device Xiaomi Mi A1 Operating System Android 9 My Question or Issue Via Android Auto (not depending on the car, it even happens with only the AA-app open...
2019-03-29 1:50:15 PM
370 Views
0 replies
0 likes
android auto
Offline media

370 Views
0 replies
0 likes

Samsung S8 Restart Downloaded Music gone from the Mirco SD

PlanPremiumCountryAustraliaDeviceS8Operating SystemAndroid Pie 9.0 My Question or IssueBeen having this probaly for at least a few weeks now.... when even i restart my phone my spotify change storage to the phone storage... my Mirco SD SanDisk Ultra ...

NinjaSniper85_
Regular
Plan Premium Country Australia Device S8 Operating System Android Pie 9.0 My Question or Issue Been having this probaly for at least a few weeks now.... when even i restart my phone ...
2019-03-24 4:42:44 AM
2019-03-29 1:19:47 PM
NinjaSniper85_
Regular
1204 Views
7 replies
0 likes

1204 Views
7 replies
0 likes

Disable 'Connect' Feature request

Please add an option to disable spotify connect. I listen to spotify on my mobile and also desktop @ work (not at the same time). It is beyond infurating that when I get in my car my phone will play music remotely to my work laptop and also when I cl...

user-removed
Visitor
Please add an option to disable spotify connect. I listen to spotify on my mobile and also desktop @ work (not at the same time). It is beyond infurating that when I get in my car my phone w...
2019-03-29 3:18:50 AM
2019-03-29 10:47:47 AM
Nico
Community Legend
371 Views
1 replies
2 likes

371 Views
1 replies
2 likes

Solved!!Superuser Contribution Screen Gets Stuck On A Blank Loading Page

PlanFree/PremiumCountryPhilippinesDeviceSamsung Galaxy S9Operating SystemAndroid 9 Pie My Question or IssueHello! My Spotify app gets stuck on a blank loading screen when navigating back to an album or playlist. This usually happens when going to the...

carlzacher
Casual Listener
Plan Free/Premium Country Philippines Device Samsung Galaxy S9 Operating System Android 9 Pie My Question or Issue Hello! My Spotify app gets stuck on a blank loading screen when nav...
2019-03-25 7:54:24 AM
2019-03-29 1:09:58 AM
carlzacher
Casual Listener
1147 Views
2 replies
0 likes

1147 Views
2 replies
0 likes

Spotify keeps rebooting when changing songs

PlanPremiumCountryFinlandDeviceAcer Iconia A3-A20Operating SystemAndroid Kitkat 4.4.2 My Question or IssueAt least when playing music in playlist mode, Spotify restarts after a few song changes (swipes). Music stops, green spotify-logo appears on the...

Nixeri
Casual Listener
Plan Premium Country Finland Device Acer Iconia A3-A20 Operating System Android Kitkat 4.4.2 My Question or Issue At least when playing music in playlist mode, Spotify restarts after...
2019-03-15 9:25:32 PM
2019-03-28 12:30:03 AM
Nixeri
Casual Listener
392 Views
2 replies
0 likes

392 Views
2 replies
0 likes

How can I play these songs..

PlanFreeCountryRomania DeviceHuawei mate 20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy can't I play these songs, is it just because they aren't available in my country or because they aren't released yet, for me..

Ineedhelpwithsm
Casual Listener
Plan Free Country Romania Device Huawei mate 20 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why can't I play these songs, is it just beca...
2019-03-28 4:59:13 PM
2019-03-28 10:13:55 PM
Nico
Community Legend
379 Views
3 replies
0 likes

379 Views
3 replies
0 likes

Artist Library Removed

PlanPremiumCountryU.SDevice Operating SystemAndroid My Question or IssueI've spent two years downloading songs I like. When I want to listen to music, I go to the artist I want to hear and listen to the songs I like by them that I've downloaded. I pr...

Dartanyan8
Newbie
Plan Premium Country U.S Device Operating System Android My Question or Issue I've spent two years downloading songs I like. When I want to listen to music, I go to th...
2019-03-08 7:16:11 AM
2019-03-28 9:30:16 PM
twigleg2
Music Fan
2151 Views
5 replies
27 likes

2151 Views
5 replies
27 likes

Android 9 keeps rebooting and loses downloads

Plag I have a Nokia 6.1 Rani running Android 9. two major issues firstly every now and again when I launch Spotify my phone spontaneously reboots. Secondly when I go back to Spotify my downloads have gone and I have to redownload my playlist .only pa...

Tezza_uk
Casual Listener
Plag I have a Nokia 6.1 Rani running Android 9. two major issues firstly every now and again when I launch Spotify my phone spontaneously reboots. Secondly when I go back to Spotify my ...
2019-03-28 5:50:37 PM
2019-03-28 8:05:10 PM
Tezza_uk
Casual Listener
422 Views
1 replies
0 likes

422 Views
1 replies
0 likes

Phone rebooting when launching spotify

hi,Android one - 9just upgraded to spotify premium and installed on phonr. every time I lasunch it reboots my phone????

Tezza_uk
Casual Listener
hi, Android one - 9 just upgraded to spotify premium and installed on phonr. every time I lasunch it reboots my phone????
2019-03-27 11:58:47 AM
2019-03-28 8:03:26 PM
Tezza_uk
Casual Listener
343 Views
2 replies
0 likes

343 Views
2 replies
0 likes

Shuffle Play doesn't shuffle correctly

I have a playlist with two of my favourite artists on it and i like to shuffle play them but shuffle doesn't actual shuffle them properly. The ratio of songs between them is about 40/60 so you'd think the artists would play about the same amount of t...

Heees
Casual Listener
I have a playlist with two of my favourite artists on it and i like to shuffle play them but shuffle doesn't actual shuffle them properly. The ratio of songs between them is about 40/60 so you'd thin...
2019-03-28 6:56:57 PM
289 Views
0 replies
1 likes

289 Views
0 replies
1 likes

Trouble downloading podcasts

PlanPremiumDeviceHuawei NovaOperating SystemAndroid My Question or Issue Downloading podcasts does't work on my smartphone anymore (Huawei Nova). Downloading songs is no trouble and it isn't the internet connection. I still have enough space and less...

katINC
Newbie
Plan Premium Device Huawei Nova Operating System Android My Question or Issue Downloading podcasts does't work on my smartphone anymore (Huawei Nova). Downloading songs...
2019-03-28 6:52:51 PM
737 Views
0 replies
0 likes
Podcasts

737 Views
0 replies
0 likes

Solved!! Changing music while phone is locked - bluetooth and regular

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid My Question or IssueSince the bluetooth car update came out I've been experiencing issues changing my music while my phone is locked. I can't change it from my lock screen ...

tayconel
Newbie
Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android My Question or Issue Since the bluetooth car update came out I've been experiencing issues changi...
2019-03-28 4:48:18 PM
2019-03-28 4:54:12 PM
Nico
Community Legend
2979 Views
1 replies
0 likes

2979 Views
1 replies
0 likes

Last updates lost tracks from my Library

Plan: PremiumCountry: ArgentinaDevice: Moto G5Operating System: Android In the last app updates, it lost tracks from my Library.Open an artist, and see Artist Profile, not my tracks from this artist, as old versions.What kind of library is this? I ma...

WaldoMix
Music Fan
Plan: Premium Country: Argentina Device: Moto G5 Operating System: Android In the last app updates, it lost tracks from my Library. Open an artist, ...
2019-03-28 4:44:23 PM
314 Views
0 replies
0 likes
library malfunction

314 Views
0 replies
0 likes

Superuser Contribution Discover weekly and release radar

PlanPremiumCountryIndiaDevice(Samsung Galaxy S9)Operating System(Android Pie) My Question or IsRelease radar and discover weekly are not yet available. I have subscribed for Spotify premium since it's launch in India. Thanks in advance

Satdroid
Newbie
Plan Premium Country India Device (Samsung Galaxy S9) Operating System (Android Pie) My Question or Is Release radar and discover weekly are not yet available. I have subscri...
2019-03-23 8:47:11 PM
2019-03-28 4:38:51 PM
Jemi
Spotify Legend
1712 Views
1 replies
2 likes

1712 Views
1 replies
2 likes

Superuser Contribution The new interface just doesn't make sense

PlanPremiumCountryUSADeviceSamsung S6 My Question or IssueThe new update has removed the single most useful feature from the library and on Spotify in general, namely the ability to curate personalized artist specific playlists just by saving the son...

Outshined1
Newbie
Plan Premium Country USA Device Samsung S6 My Question or Issue The new update has removed the single most useful feature from the library and on Spotify in general, namely the ability...
2019-03-24 5:08:06 PM
2019-03-28 4:34:00 PM
Jemi
Spotify Legend
908 Views
1 replies
3 likes
saved music
Update

908 Views
1 replies
3 likes

Superuser Contribution Shuffle play active when not turned on

PlanPremiumCountryCanadaDeviceGalacy S9+Operating SystemLatest android My Question or IssueI have downloaded a spotify playlist and even some of my custom playlists are doing it. When i start the playlist i always play in continuous mode never use th...

Eric117
Newbie
Plan Premium Country Canada Device Galacy S9+ Operating System Latest android My Question or Issue I have downloaded a spotify playlist and even some of my custom playlists a...
2019-03-26 6:16:22 AM
2019-03-28 4:17:48 PM
Jemi
Spotify Legend
898 Views
1 replies
0 likes

898 Views
1 replies
0 likes

Superuser Contribution [Discover Weekly] Like & Dislike Buttons fehlen

PlanPremiumCountryDeutschlandDeviceSony Xperia XZ2Operating SystemAndroid Pie9 Hallo zusammen,Seit einiger Zeit sind bei der Playlist "Dein Mix der Woche" die Like-/Dislike-Buttons weg. Statt dessen wird mir dort der Repeat- und Shuffle-Button angeze...

2U1C1D3
Regular
Plan Premium Country Deutschland Device Sony Xperia XZ2 Operating System Android Pie9 Hallo zusammen, Seit einiger Zeit sind bei der Playlist "Dein Mix der Woche" die Like-/Dislike-B...
2019-03-27 9:34:35 AM
2019-03-28 4:09:02 PM
Guido
Spotify Legend
980 Views
1 replies
0 likes

980 Views
1 replies
0 likes

Superuser Contribution Constantly logged off requiring Spotify to be downloaded again

PlanPremiumCountryCanadaDevice Samsung Galaxy 9Operating SystemMost up to date SystemMy Question or IssueEveryday spotify stops working and says I'm offline and that I need to go online to log in. The only way of fixing this is to delete the app and ...

MrOPounder
Newbie
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Most up to date System My Question or Issue Everyday spotify stops working and says I'm offline and that I ...
2019-03-26 10:04:00 PM
2019-03-28 4:08:11 PM
Jemi
Spotify Legend
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

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