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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118055 Views

27 replies

4 likes

  • 118055 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237637 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237637 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598413 Views

79 replies

3 likes

  • 598413 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490958 Views

581 replies

42 likes

Account
Free
  • 490958 Views
  • 581 replies
  • 42 likes

Songs are skipped automatically

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid 9Spotify Version8.5.8.567 My Question or IssueFrom time to time the app starts skipping songs automatically with irregular intervals of 1 to 3 seconds. The problem can be solved by resta...

Newbie

Plan Premium Country Germany Device OnePlus 6 Operating System Android 9 Spotify Version 8.5.8.567   My Question or Issue From time to time the app starts skipping songs automatica...

700 Views

0 replies

0 likes

bug
playback
Skipping songs
  • 700 Views
  • 0 replies
  • 0 likes

[Partnerships] Spotify on Apple Watch

Plan MonthlyFree/PremiumCountry UK DeviceSamsung S10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen my display times out and my phone turns off, so do my earbuds. This also happens with Alexa. I've checked my phone b...

Casual Listener

Plan Monthly Free/Premium Country UK   Device Samsung S10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When my display times out and my ph...

433 Views

0 replies

0 likes

  • 433 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problems to share Instagram Stories

PlanPremiumCountryBrazilDeviceSamsung Galaxy S8 SM-G950FDOperating SystemAndroid 9Spotify8.5.7.999Instagram93.0.1.19.102 IssueI had the function of sharing songs from Spotify by Stories. But I lost it some updates ago. I complained several times and ...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy S8 SM-G950FD Operating System Android 9 Spotify 8.5.7.999 Instagram 93.0.1.19.102   Issue I had the function of sharing songs from...

Peter

Spotify Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sharing music on Instagram Stories

PlanPremiumCountryBrazilDeviceMotorola Moto G5 PlusOperating SystemAndroid My Question or IssueI want to share some music on Instagram stories but that option is not available for me, the only option available for Instagram is direct messages. My fri...

Newbie

Plan Premium Country Brazil Device Motorola Moto G5 Plus Operating System Android   My Question or Issue I want to share some music on Instagram stories but that option is not availabl...

Katerina

Spotify Legend

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unauthorised Usage of Account (Premium)

Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.

Newbie

Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.  

Katerina

Spotify Legend

663 Views

2 replies

0 likes

  • 663 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution What is this direct download link ?

Hello, Which version of spotify is hosted on download.spotify.com/android/SpotifyAndroid.apk ? Is it the same as the one on the Google Play Store ?I couldn't find documentation about this link. Thank you for your help

Casual Listener

Hello,   Which version of spotify is hosted on download.spotify.com/android/SpotifyAndroid.apk ? Is it the same as the one on the Google Play Store ? I couldn't find documentation about t...

Peter

Spotify Legend

4199 Views

3 replies

0 likes

  • 4199 Views
  • 3 replies
  • 0 likes

Superuser Contribution songs not displaying

PlanPremiumCountryUSADeviceLG X VentureMy Question or IssueI've noticed an issue lately where when I go to certain playlists, no songs display. It only happens on especially large playlists. For example, if you have most of Iron Maiden's albums saved...

Casual Listener

Plan Premium Country USA Device LG X Venture My Question or Issue I've noticed an issue lately where when I go to certain playlists, no songs display. It only happens on especially large playl...

Peter

Spotify Legend

806 Views

3 replies

0 likes

  • 806 Views
  • 3 replies
  • 0 likes

Superuser Contribution Progress bar for podcasts not working

The green track progress bar is no longer seen at all when playing podcasts. A few versions ago (of Spotify) I had to pause and play the episode for the progress bar to catch up but now the progress bar is completely gone. I think it happened with th...

Newbie

The green track progress bar is no longer seen at all when playing podcasts. A few versions ago (of Spotify) I had to pause and play the episode for the progress bar to catch up but now the progress ...

Peter

Spotify Legend

1401 Views

1 replies

1 likes

  • 1401 Views
  • 1 replies
  • 1 likes

Collaborations

PlanPremiumCountryUKDeviceHuawei Pro My Question or IssueSpotify apply an inconsistent approach to songs by more than one artist. For example, Bastille sing Happier with Marshmello. If I save that song, it only appears under the artist Marshmello.If ...

Casual Listener

Plan Premium Country UK Device Huawei Pro   My Question or Issue Spotify apply an inconsistent approach to songs by more than one artist. For example, Bastille sing Happier with Marshmel...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Superuser Contribution cant open spotify from android tv using voice commands

PlanPremiumCountryspainDevicexiaomi mi box sOperating Systemandroid tv My Question or IssueI have purchased a xiaomi google tv device. I have paired it with my phone and everything works except for voice commands that includes spotify. everytime I tr...

Casual Listener

Plan Premium Country spain Device xiaomi mi box s Operating System android tv   My Question or Issue I have purchased a xiaomi google tv device. I have paired it with my phone and ever...

josealconchel

Casual Listener

1445 Views

2 replies

0 likes

androidtv
Spotify
voice
  • 1445 Views
  • 2 replies
  • 0 likes

Double notifications with Spotify and Stations both installed

I thought I'd try out the new stations app, but I'm getting notifications from both the main app and the stations app when I play anything. The two apps seem to see each other as distinct devices under the spotify connect menu in the same way as when...

Newbie

I thought I'd try out the new stations app, but I'm getting notifications from both the main app and the stations app when I play anything.  The two apps seem to see each other as distinct devic...

Dbinder101

Casual Listener

1152 Views

1 replies

5 likes

  • 1152 Views
  • 1 replies
  • 5 likes

App keeps crashing

I cant open spotify on my phone. Every time i open the app it just keeps crashing flashing on the home screen. I have uninstalled and reinstalled, rest my phone, cleared the cache, force stopped and rebooted, and now i am out of ideas. Its been doing...

Casual Listener

I cant open spotify on my phone. Every time i open the app it just keeps crashing flashing on the home screen. I have uninstalled and reinstalled, rest my phone, cleared the cache, force stopped and ...

Ladyphoenix3

Casual Listener

661 Views

2 replies

3 likes

  • 661 Views
  • 2 replies
  • 3 likes

[Account] Deleted from premium for family

Me and my friends share a family account. Today one of my friend texted me that she couldn't listen to Spotify premium and back to free account. I checked it and realized that her account was gone from the family acc. After that, I invite her again t...

Newbie

Me and my friends share a family account. Today one of my friend texted me that she couldn't listen to Spotify premium and back to free account. I checked it and realized that her account was gone fr...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Connection stuck with ISP Ho Mobile / Vodafone IT

PlanPremiumCountryItalyDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueHo Mobile / Vodafone IT users have had connection stuck problems for a few months.This is a well known problem here, it plays 2/3 songs then gets stuck: i...

Music Fan

Plan Premium Country Italy Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue Ho Mobile / Vodafone IT users have had connection stuck problems for a fe...

ultradj83

Music Fan

1826 Views

8 replies

2 likes

Connection issues
ho mobile
vodafone
  • 1826 Views
  • 8 replies
  • 2 likes

Solved!! Spotify Stations stream to amazon echo volume adjustmet bug report

PlanPremiumCountryUnites StatesDeviceSamsung Galaxy S9 PlusOperating SystemAndroid Pie My Question or IssueNOTE: this report is for the Spotify Stations Application.When streaming music to another device like amazon echo. Raising/Lowering volume on p...

Casual Listener

Plan Premium Country Unites States Device Samsung Galaxy S9 Plus Operating System Android Pie   My Question or Issue NOTE: this report is for the Spotify Stations Application. When st...

Billy-J

Spotify Star

2277 Views

3 replies

0 likes

Spotify Stations
  • 2277 Views
  • 3 replies
  • 0 likes

All songs

Hello!How can I see all the songs of an artist? When I select the artist it show me only the popular songs and then the albums. I want to see the whole songs list.Thanks !! Spotify premium, Argentina, Android 9 (Pie)

Newbie

Hello! How can I see all the songs of an artist? When I select the artist it show me only the popular songs and then the albums. I want to see the whole songs list. Thanks !!   Spotify premi...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Save list of songs to download?

I have a weird issue but want to try to reinstall the app first, it went well for 8 months but now since 2 weeks it goes bad. Issue described at the end. I hate to reinstall because re doing my selection of songs to download will take a longggg time....

Newbie

I have a weird issue but want to try to reinstall the app first, it went well for 8 months but now since 2 weeks it goes bad. Issue described at the end.   I hate to reinstall because re doing...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Problem on the last versions of the Android App

Plan: Premium for StudentsCountry: ItalyDevice: Samsung Galaxy S7 EdgeOperating System: Android Oreo 8.0 Hi, I have an issue with the last versions of Spotify. After the update of the app, a lot of songs that I saved in "Favorite song" disappeared. B...

Casual Listener

Plan: Premium for Students Country: Italy Device: Samsung Galaxy S7 Edge Operating System: Android Oreo 8.0   Hi, I have an issue with the last versions of Spotify. After the update of th...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Stations app: No buttons working

PlanPremiumCountryUSDeviceMoto G5 PlusOperating SystemAndroid Oreo My Question or IssueIt started with the Add Station button first. At first, that was the only thing that did not appear to work - the settings button worked, the thumbs up/down worked...

Newbie

  Plan Premium Country US Device Moto G5 Plus Operating System Android Oreo   My Question or Issue It started with the Add Station button first. At first, that was the only ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Superuser Contribution Error message on daily mix

PlanPremium CountryItaly DeviceHuawei Mate 10 pro Operating SystemAndroid 9.0 My Question or IssueFrom a year to this part my daily mixes do not work, there's always an error message. I tried uninstalling app but nothing has changed.

Visitor

  Plan Premium  Country Italy  Device Huawei Mate 10 pro  Operating System Android 9.0   My Question or Issue From a year to this part my daily mixes do not work, ...

Katerina

Spotify Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes