Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2 weeks ago
hnavia
Regular
27614 Views
59 replies
23 likes

27614 Views
59 replies
23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
870345 Views
11 replies
50 likes
Android
Guide
Troubleshooting

870345 Views
11 replies
50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
24729 Views
3 replies
0 likes

24729 Views
3 replies
0 likes

CONTENT RELATED ISSUE IN INDIA

Dear Spotify, This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and the way it creates geners and podcats . Since the launch in India , I am facing a lot of issues like my artist's songs not displ...

marcusdedsec123
Visitor
Dear Spotify, This is to inform that I have been using spotify since 2 years and I am highly pleased by its exprience and the way it creates geners and podcats . Since the launch in Ind...
2019-03-08 6:35:34 PM
2019-03-08 6:43:00 PM
Mantisentil
Community Legend
622 Views
1 replies
0 likes

622 Views
1 replies
0 likes

!!! (Chk chk chk) cannot save this artist

PlanPremiumCountryFranceDevicehonor 8xOperating SystemAndroid My Question or IssueBy saving an album from band !!! (Chk chk chk) my album library cannot load anymore. Pretty annoying .

Schinfler
Newbie
Plan Premium Country France Device honor 8x Operating System Android My Question or Issue By saving an album from band !!! (Chk chk chk) my album library cannot load anymore....
2019-03-08 6:08:09 PM
294 Views
0 replies
0 likes
Artist album
library malfunction

294 Views
0 replies
0 likes

Downloaded songs won't play continuously in Search mode any more?

I used to go into Offline mode, search for an artist whose songs I've downloaded, and Shuffle play them all. Now, Spotify will play only one song and then stops. This has been a problem for a few weeks. How can I fix this? The songs are downloaded to...

flyingnc
Newbie
I used to go into Offline mode, search for an artist whose songs I've downloaded, and Shuffle play them all. Now, Spotify will play only one song and then stops. This has been a problem f...
2019-03-08 5:13:26 PM
482 Views
0 replies
0 likes

482 Views
0 replies
0 likes

Solved!! All of My Music Disappeared!!

PlanPremiumCountryU.S.DeviceLG G4Operating System My Question or IssueI pulled up my spotify app this morning and realized that the majority of my music has been deleted! The playlists are still there, but most of the songs that weren't in a playlist...

Tatortot_29
Casual Listener
Plan Premium Country U.S. Device LG G4 Operating System My Question or Issue I pulled up my spotify app this morning and realized that the majority of my music has been delete...
2019-03-08 3:34:24 PM
2019-03-08 5:07:15 PM
Mantisentil
Community Legend
5762 Views
1 replies
2 likes

5762 Views
1 replies
2 likes

Saved albums missing after the new UI update

Plan PremiumCountry JapanDeviceOnePlus 5TOperating SystemAndroid PieMy Question or IssueAfter the new update, there is only one album l saved recently left in the album section and the albums I saved to library before turned unsaved in android client...

Moedrian
Casual Listener
Plan Premium Country Japan Device OnePlus 5T Operating System Android Pie My Question or Issue After the new update, there is only one album l saved recently left in the album section...
2019-03-08 2:07:54 AM
2019-03-08 4:46:16 PM
Moedrian
Casual Listener
769 Views
2 replies
1 likes
Android

769 Views
2 replies
1 likes

Solved!! Disappearance of "songs" section in My Library

PlanPremiumCountry Italy DeviceHuawei Honor 9 LiteOperating SystemAndroid 8.0.0.141 My Question or IssueHi guys! I've problem with the last update of the Spotify app and also other users are living the same problems. In the "Library" section it is di...

heavy_metal
Casual Listener
Plan Premium Country Italy Device Huawei Honor 9 Lite Operating System Android 8.0.0.141 My Question or Issue Hi guys! I've problem with the last update of the Spotify...
2019-03-08 12:55:36 PM
2019-03-08 2:23:38 PM
heavy_metal
Casual Listener
2852 Views
3 replies
8 likes

2852 Views
3 replies
8 likes

Superuser Contribution Saved Albums/Songs no longer loading

My Question/IssueAbout two weeks ago my Spotiy app would should the loading circle, it would disappear, and then the list of albums or songs I had saved for that artist would not appear.PlanStudent PremiumCountry U.S.Device(Motorola G6 Play)Operating...

Roberto_Smitty
Casual Listener
My Question/Issue About two weeks ago my Spotiy app would should the loading circle, it would disappear, and then the list of albums or songs I had saved for that artist would not appear. Plan Stu...
2019-02-25 11:43:17 PM
2019-03-08 2:02:09 PM
Peter
Spotify Legend
998 Views
5 replies
1 likes

998 Views
5 replies
1 likes

Spotify switches from SD storage to internal storage on hard reboot.

PlanPremiumCountry Device(Kindle)Operating System(Fire OS 6.3.0.1) As the title stated, on reboot spotify switches to internal storage from SD. This makes it so i have to download my entire playlist once again. when i go to switch it back to the SD t...

LittleShoes
Newbie
Plan Premium Country Device (Kindle) Operating System (Fire OS 6.3.0.1) As the title stated, on reboot spotify switches to internal storage from SD. This makes it so i have to ...
2019-02-21 4:55:21 AM
2019-03-08 2:01:06 PM
CryticalAce
Community Legend
619 Views
1 replies
2 likes

619 Views
1 replies
2 likes

Os menus da bibliteca sumiram

PlanPremiumCountry BrasilDeviceZenfone3 Operating SystemAndroid Oreo My Question or Issue Minha biblioteca foi substituída por um menu diferente, outras pessoas continuam com o menu antigo onde apareciam as opções de musicas, artistas e tal, mas o me...

user-removed
Visitor
Plan Premium Country Brasil Device Zenfone3 Operating System Android Oreo My Question or Issue Minha biblioteca foi substituída por um menu diferente, outras p...
2019-03-07 12:03:26 AM
2019-03-08 1:47:50 PM
lucasfrizon
Visitor
607 Views
1 replies
1 likes

607 Views
1 replies
1 likes

Favourite songs not showing in library

PlanFreeCountry WalesDeviceHonor 9Operating SystemAndroid My Question or Issue I've just noticed since I've canceled my premium account that some songs I have favorited (heart symbol) , are not in my favourite library, I've uninstalled and reinstalle...

Spannerj360
Casual Listener
Plan Free Country Wales Device Honor 9 Operating System Android My Question or Issue I've just noticed since I've canceled my premium account that some songs I ha...
2019-03-07 1:22:42 PM
2019-03-08 11:26:50 AM
Spannerj360
Casual Listener
1679 Views
2 replies
0 likes

1679 Views
2 replies
0 likes

Spotify platforms not syncing liked songs

PlanPremium/FamilyCountryCanadaDeviceSamsung Galaxy S8, PCOperating SystemAndroid 8.0, Windows 7, Windows 10 My Question or Issue The issue happens occasionally where a song is saved via the "+" symbol to the PC Spotify app (or the Android Spotify ap...

wylieca
Regular
Plan Premium/Family Country Canada Device Samsung Galaxy S8, PC Operating System Android 8.0, Windows 7, Windows 10 My Question or Issue The issue happens occasionally whe...
2019-03-07 5:14:28 AM
2019-03-08 11:09:13 AM
Loxer
Community Legend
46149 Views
2 replies
28 likes
Songs missing

46149 Views
2 replies
28 likes

Saved songs not shown in albums tab?

After the new update Spotify only show albums I entierly saved. But sometimes I just like 1 or 2 songs from an album so I just save them but now they are not shown anymore in my albums tab. Do I really have to search through my playlists to find thos...

DePaii
Newbie
After the new update Spotify only show albums I entierly saved. But sometimes I just like 1 or 2 songs from an album so I just save them but now they are not shown anymore in my albums tab. Do I real...
2019-03-07 5:18:38 PM
2019-03-08 10:52:15 AM
Mantisentil
Community Legend
811 Views
2 replies
6 likes

811 Views
2 replies
6 likes

Why harvard dropout not available in india , only one lil pump song is available

PlanFreeCountryIndia DeviceONEPLUS 6Operating SystemAndroiD PIE My Question or IssueWHY ONLY ONE SONG OF LIL PUMP IS AVAILABLE IN SPOTIFY INDIA VERSION WHERE IS THE HARVARD DROPOUT AND OTHER LIL PUMP SONGS

Tharun18
Newbie
Plan Free Country India Device ONEPLUS 6 Operating System AndroiD PIE My Question or Issue WHY ONLY ONE SONG OF LIL PUMP IS AVAILABLE IN SPOTIFY INDIA VERSION WHERE IS THE HA...
2019-03-07 4:17:15 PM
2019-03-08 10:17:30 AM
Mantisentil
Community Legend
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

Personalized playlists

Hey!I just decided to upgrade from the free to the premium but unfortunately my daily mix hasn't been updated Furthermore I don't have a discover weekly or release radar despite the fact that I've been using spotify(I'm logged in) for more than a wee...

PST1
Casual Listener
Hey! I just decided to upgrade from the free to the premium but unfortunately my daily mix hasn't been updated Furthermore I don't have a discover weekly or release radar despite the fact tha...
2019-03-08 10:10:17 AM
2019-03-08 10:16:36 AM
Mantisentil
Community Legend
298 Views
1 replies
0 likes
p

298 Views
1 replies
0 likes

Volume changing, songs restarting, songs skipping

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S8Operating System My Question or Issue Hi everyone. In the last week I am constantly having the volume changing, songs restarting or songs skipping. Just now, I've had a song restart only a few seconds...

snoozysnoozy
Newbie
Plan Premium Country Australia Device Samsung Galaxy S8 Operating System My Question or Issue Hi everyone. In the last week I am constantly having the volume ...
2019-03-08 9:12:42 AM
668 Views
0 replies
2 likes

668 Views
0 replies
2 likes

Songs randomly pause

I recently updated the app and now after a few songs the music will randomly pause and when I open the app to restart the song it all restarts. PlanPremiumCountryUSA DeviceSamsung Galaxy 9Operating SystemAndroid pie My Question or Issue

Lookingfor
Newbie
I recently updated the app and now after a few songs the music will randomly pause and when I open the app to restart the song it all restarts. Plan Premium Country USA Device Samsu...
2019-03-08 8:12:04 AM
2019-03-08 8:55:36 AM
jnkvbk
Casual Listener
857 Views
1 replies
0 likes

857 Views
1 replies
0 likes

disable spotify connect?

this has honestly gotten pretty ridiculous. the fact that it hasn't been even considered an option to disable spotify connect despite numerous posts is absolutely beyond me. i have two devices (my PC and an nvidia shield upstairs in the living room) ...

durpflip
Newbie
this has honestly gotten pretty ridiculous. the fact that it hasn't been even considered an option to disable spotify connect despite numerous posts is absolutely beyond me. i h...
2018-12-19 11:02:39 PM
2019-03-08 3:25:29 AM
joshp75
Music Fan
972 Views
3 replies
0 likes

972 Views
3 replies
0 likes

Playlist displaying wrong order

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S8, Macbook Pro late 2014)Operating System(Android 8.0.0, MacOS on the laptop) My Question or Issue I have been frustrated the last few days with saving playlist details and rearraging the order of...

karlerikson
Casual Listener
Plan Premium Country United States Device (Samsung Galaxy S8, Macbook Pro late 2014) Operating System (Android 8.0.0, MacOS on the laptop) My Question or Issue I have been frus...
2019-03-07 4:26:40 PM
2019-03-08 2:03:26 AM
karlerikson
Casual Listener
810 Views
1 replies
0 likes
Playlists

810 Views
1 replies
0 likes

Bluetooth headset controls not working

I'm using a Premium account in India. I'm using a Oneplus 6T and my JBL Bluetooth music playback controls aren't working on the app. I tried on other apps and there's no problem with the headset or the phone. It's just Spotify. Help on the same.

yashpatodia7
Newbie
I'm using a Premium account in India. I'm using a Oneplus 6T and my JBL Bluetooth music playback controls aren't working on the app. I tried on other apps and there's no problem with the headset or t...
2019-03-07 7:38:44 PM
2019-03-07 11:19:49 PM
Darevas
Newbie
662 Views
1 replies
2 likes
bluetooth
bug
india
playback
Premium

662 Views
1 replies
2 likes

New UI, Songs don´t play, Downloads missing, etc., etc., etc.

PlanFree/PremiumCountryGermanyDeviceHuawai P10 LiteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Soooo,Since I re-started my phone, Spotify doesn´t work anymore - or rather, nothing ON spotify works anymore.The UI is co...

ljxjlos
Newbie
Plan Free/Premium Country Germany Device Huawai P10 Lite Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Soooo, Since I re-started my phon...
2019-03-07 10:06:06 PM
442 Views
0 replies
0 likes

442 Views
0 replies
0 likes

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