Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110524 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222478 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
579269 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
477107 Views
577 replies
40 likes
PlanPremiumCountryKuwaitDevicej320h galaxy j3 - Operating SystemAndroid 5.1.1 Lolipop My Question or IssueI want listen my local music on my android phone i used my LAPTOP to add new songs FROM LOCAL FILES and created new playlist but that's not work...
Plan Premium Country Kuwait Device j320h galaxy j3 - Operating System Android 5.1.1 Lolipop My Question or Issue I want listen my local music on my android phone i used ...
437 Views
0 replies
1 likes
PlanPremiumCountrySwitzerlandDeviceHuawei Mate 10 Pro "Your Mixtape" is not loading in spotify since a few months, i can click on them but it will load a very long time followed by a something went wrong screen. On my computer there is also a your mi...
Plan Premium Country Switzerland Device Huawei Mate 10 Pro "Your Mixtape" is not loading in spotify since a few months, i can click on them but it will load a very long time followed by...
449 Views
0 replies
0 likes
PlanPremiumCountryIndiaDeviceSamsung A9Operating SystemAndroid 9Hi everyone, First of all, my daily mixes were only appearing on my mobile and not on my laptop. Since I subscribed to Premium, the disappeared from my mobile.I tried restarting my phone...
Plan Premium Country India Device Samsung A9 Operating System Android 9 Hi everyone, First of all, my daily mixes were only appearing on my mobile and not on my laptop. Since I...
Spotify Legend
3218 Views
9 replies
0 likes
Songs randomly pause 5 - 10 times throughout a song. PlanPremium Samsung Galaxy 9 Operating SystemAndroid My Question or IssueWill pause and stop multiple times throughout each song. All songs are even downloaded. Please and thanks!
Songs randomly pause 5 - 10 times throughout a song. Plan Premium Samsung Galaxy 9 Operating System Android My Question or Issue Will pause and stop multi...
Spotify Legend
811 Views
2 replies
3 likes
Since I have reinstalled. Clean reinstalled. Nothing is working. I can't even log in. After a super clean reinstall i get the login page, enter credentials, the GUI disappears but I can see it as a background app. Selecting it I am prompted for crede...
Since I have reinstalled. Clean reinstalled. Nothing is working. I can't even log in. After a super clean reinstall i get the login page, enter credentials, the GUI disappears but I can see it...
Spotify Legend
666 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceSamsung S8 My Question or IssueSince a few days songs keep skipping randomly when listening. I've deleted the app, removed all data and installed it again. Updated everything, turned my phone of and on again. Played...
Plan Premium Country Netherlands Device Samsung S8 My Question or Issue Since a few days songs keep skipping randomly when listening. I've deleted the app, removed all ...
Spotify Legend
492 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceSony Xperia Z3Operating SystemAndroid 6.0.1 My Question or IssueI can't seem to be able to share a Spotify song to my Instagram story. After I click the share option, the only possible action with Instagram is to send it...
Plan Premium Country Poland Device Sony Xperia Z3 Operating System Android 6.0.1 My Question or Issue I can't seem to be able to share a Spotify song to my Instagram story. After I c...
Spotify Legend
1453 Views
2 replies
2 likes
My Spotify premium keeps logging me in and out but when I go offline it's fine. It doesn't even give me any time on the app before it logs out, literally as soon as it logs in it logs back out again and keeps repeating. Have a screen recording but th...
My Spotify premium keeps logging me in and out but when I go offline it's fine. It doesn't even give me any time on the app before it logs out, literally as soon as it logs in it logs back out again ...
384 Views
0 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy Tab S5eOperating SystemAndroidPie My Question or Issue Hi, I have recently purchased a new tablet, and I am having some issues. 1. I cannot play any songs, the device bar shows finding local devices continually...
Plan Premium Country Device Samsung Galaxy Tab S5e Operating System AndroidPie My Question or Issue Hi, I have recently purchased a new tablet, and I ...
753 Views
0 replies
0 likes
Hello, I have multiple Google Home devices in the house. Two weeks ago, I could voice-command a song ("Hey Google, play Talking Heads") and I could see the song current paying through my Google Home speakers in the Android app. Now, however, I cannot...
Hello, I have multiple Google Home devices in the house. Two weeks ago, I could voice-command a song ("Hey Google, play Talking Heads") and I could see the song current paying through ...
319 Views
0 replies
0 likes
Plan PremiumCountry USDevice Note 9 (various)Operating System Android Oreo (various) My Question or IssueThere is the an album titled Best of Nguyen Van Hoan that seems to override any attempt for me to play anything on any platform. I've tried the S...
Plan Premium Country US Device Note 9 (various) Operating System Android Oreo (various) My Question or Issue There is the an album titled Best of Nguyen Van H...
459 Views
0 replies
0 likes
PlanPremiumCountryFinlandDeviceOnePlus 5tOperating SystemAndroid My Question or IssueLately for the past month or two, the Discover Weekly playlist has been completely bugged for me. If I select a song from the list, it selects a completely different...
Plan Premium Country Finland Device OnePlus 5t Operating System Android My Question or Issue Lately for the past month or two, the Discover Weekly playlist has been completely bugged...
360 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceLG X VENTUREOperating SystemAndroid 7 My Question or IssueHi everyone. When I move from Spotify to another app, keeping Spotify open, it crashes the app. When listening to music, it often resets the song or places it near t...
Plan Premium Country USA Device LG X VENTURE Operating System Android 7 My Question or Issue Hi everyone. When I move from Spotify to another app, keeping Spotify open, it crashes th...
Casual Listener
875 Views
2 replies
0 likes
Since about September last year, various times I have tried to open an artists aage from my saved list, I end up with a blank screen (examples in attachments). This only occurs with artists that I have saved/liked songs and albums of (so if I'm just ...
Since about September last year, various times I have tried to open an artists aage from my saved list, I end up with a blank screen (examples in attachments). This only occurs with artists that I ha...
386 Views
0 replies
0 likes
PlanPremiumCountryDeutschland DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueVor einigen Wochen hat sich die Ansicht in der Bibliothek verändert. Seit dem habe ich nurnoch die Reiter "Playlists", "Künstler" und "Alben". Im Offlinem...
Plan Premium Country Deutschland Device Samsung Galaxy 8 Operating System Android My Question or Issue Vor einigen Wochen hat sich die Ansicht in der Bibliothek verände...
447 Views
0 replies
1 likes
I don't seem to be able to listen to podcasts on my account at all from any of the devices i use and I've been a premium spotify user for a month now...
I don't seem to be able to listen to podcasts on my account at all from any of the devices i use and I've been a premium spotify user for a month now...
Spotify Legend
711 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung J6Operating SystemAndroid My Question or IssueI got charged, on May 23, 2019, $9.99 for my monthly Spotify Premium and now my profile wants me to pay again offering me the 3 months for $.99 offer while it took off m...
Plan Premium Country USA Device Samsung J6 Operating System Android My Question or Issue I got charged, on May 23, 2019, $9.99 for my monthly Spotify Premium and now my profile...
350 Views
0 replies
0 likes
PlanPremiumCountryFrance DeviceOnePlus 5 last update on PlayStore Operating SystemAndroid 9.0 My Question or IssueHello, how to Play FOLDER playlist (as on the desktop application) ?thank you
Plan Premium Country France Device OnePlus 5 last update on PlayStore Operating System Android 9.0 My Question or Issue Hello, how to Play FOLDER playlist (as on the de...
734 Views
0 replies
0 likes
I'm a premium Android user in the US with app on a Google phone and a Samsung tablet. In a recent update, the "repeat one song" button on playlists disappeared. The normal button that toggled from "no repeat" to "repeat playlist" to "repeat song" no ...
I'm a premium Android user in the US with app on a Google phone and a Samsung tablet. In a recent update, the "repeat one song" button on playlists disappeared. The normal button that tog...
430 Views
0 replies
0 likes
PlanPremiumCountryItalyDeviceBalckBerry MotionOperating System(iOS 10, Android Oreo, Windows 10,etc.)Android 8.1.0My Question or IssueI got severe problems on Spotify connection with my smartphone: after starting a session and listening some songs, m...
Plan Premium Country Italy Device BalckBerry Motion Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 8.1.0 My Question or Issue I got severe problems on Spotify connect...
Spotify Legend
701 Views
1 replies
0 likes
