Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
209727 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
559250 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
462108 Views
575 replies
39 likes
Hello everybody,I got a problem with my podcasts on my Smartphone. So, on my PC, everything is okay, i got the "Podcast"-point on the right side, i can see all my podcasts there. But on my phone, this point simply doesnt exist. I´m only able to searc...
Hello everybody, I got a problem with my podcasts on my Smartphone. So, on my PC, everything is okay, i got the "Podcast"-point on the right side, i can see all my podcasts there. But on my phone, t...
Spotify Legend
812 Views
1 replies
0 likes
Today I encountered the following issues with Huawei P20 with the most updated version of Spotify. 1) my selected songs were played for several seconds/ minutes then stopped in the middle of the song even though I did not touch any buttons. After try...
Today I encountered the following issues with Huawei P20 with the most updated version of Spotify. 1) my selected songs were played for several seconds/ minutes then stopped in the middle of the song...
865 Views
0 replies
3 likes
PlanPremiumCountryUKDeviceSamsung s8Operating SystemAndroid P My Question or IssueAfter the new update, the app doesn't launch and was stuck at the loading screen with the spotify logo. Thereafter, I tried closing the app and it bricks my phone up, h...
Plan Premium Country UK Device Samsung s8 Operating System Android P My Question or Issue After the new update, the app doesn't launch and was stuck at the loading screen wit...
Casual Listener
1143 Views
2 replies
0 likes
I have toggled off Waze in settings (Android Samsung Galaxy 8 user). I do not own the Waze app. The banner will not disappear.PlanPremium, v.8.5.7.999Country Device Android Samsung Galaxy 8.0Operating SystemAndroid Oreo My Question or Issue
I have toggled off Waze in settings (Android Samsung Galaxy 8 user). I do not own the Waze app. The banner will not disappear. Plan Premium, v.8.5.7.999 Country Device Android Sams...
Spotify Legend
324 Views
1 replies
0 likes
Hey! I can't add songs from my Spotify account to my Instagram stories. Both apps are updated to the latest version and I've tried uninstalling them and installing them again. But nothing works. Any ideas? Plan: PremiumCountry: SwedenDevice:Sony Xper...
Hey! I can't add songs from my Spotify account to my Instagram stories. Both apps are updated to the latest version and I've tried uninstalling them and installing them again. But nothing works. Any ...
Casual Listener
690 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceMotorla X4Operating SystemAndroid 9 PieVersion: PPW29.**bleep**-39-1(It's automatically censoring sixty9 up above)Spotify Version8.5.0.735Car2013 Toyota Prius My Question or IssueI'm not quite sure what triggered this probl...
Plan Premium Country USA Device Motorla X4 Operating System Android 9 Pie Version: PPW29.**bleep**-39-1 (It's automatically censoring sixty9 up above) Spotify Version 8.5.0.735 Car 2013 ...
Newbie
1992 Views
4 replies
1 likes
Hi all, I have a problem with Spotify while I'm using my Note 9 with Bluetooth car. When I connect my phone to car's Bluetooth, I can only listen downloaded tracks because my internet connection stops working and can't find some other tracks (not dow...
Hi all, I have a problem with Spotify while I'm using my Note 9 with Bluetooth car. When I connect my phone to car's Bluetooth, I can only listen downloaded tracks because my internet connection stop...
Casual Listener
1624 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceBlackBerry KEY2Operating SystemAndroid 8.1.0 My IssueWhen trying to report explicit content, I get an error. Screenshot attached. Been hapening for a few weeks now.
Plan Premium Country USA Device BlackBerry KEY2 Operating System Android 8.1.0 My Issue When trying to report explicit content, I get an error. Screenshot attached. Been hapening for...
Spotify Legend
816 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI like the new interface for Android but where did u leave my songs menu ? I don't want to li...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I like ...
Spotify Legend
1153 Views
3 replies
3 likes
PlanFreeCountryIsraelDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueHi, im speaking 2 languages, and i've added singers and songs to my favourites feom both languages. However, i always get 4 daily mixes which one of them is comp...
Plan Free Country Israel Device Samsung Galaxy 8 Operating System Android 9 My Question or Issue Hi, im speaking 2 languages, and i've added singers and songs to my favourites feom b...
Spotify Star
705 Views
1 replies
0 likes
Plan PremiumCountrySwitzerland DeviceSamsung Galaxy 8Operating System Android 9 My Question or IssueNo discover weekly this Monday??
Plan Premium Country Switzerland Device Samsung Galaxy 8 Operating System Android 9 My Question or Issue No discover weekly this Monday??
Spotify Star
657 Views
1 replies
2 likes
I tried uninstalling every app and program on my desktop, cell phone and tablet. My local files, that are originally on my desktop (Windows 10), sync with my cell phone (Android on Pixel 2). For some reason, the same files won't sync with my tablet (...
I tried uninstalling every app and program on my desktop, cell phone and tablet. My local files, that are originally on my desktop (Windows 10), sync with my cell phone (Android on Pixel 2). For some...
368 Views
0 replies
0 likes
For a long while now the search feature in a playlist have been hidden away in a menu for no reason what so ever. Before it was just right at the top. You swipe down and you press a thing at the top, you search for what ever song you want and boom ur...
For a long while now the search feature in a playlist have been hidden away in a menu for no reason what so ever. Before it was just right at the top. You swipe down and you press a thing at the top,...
660 Views
0 replies
1 likes
I have this problem by using my Bose soundtouch with my wireless lan connection. I can only repeat the playlist but not a single track. This problem isn't there if I use bluetooth.With bluetooth I can repeat a track too, PlanPremiumCountry germany De...
I have this problem by using my Bose soundtouch with my wireless lan connection. I can only repeat the playlist but not a single track. This problem isn't there if I use bluetooth. With blu...
454 Views
0 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueThe Spotify App for watches in the Samsung Galaxy Store is missing.I assume it has not been made available for the South African region yet. Please a...
Plan Premium Country South Africa Device Samsung Galaxy S8 Operating System Android Pie My Question or Issue The Spotify App for watches in the Samsung Galaxy Store is missing. I as...
412 Views
0 replies
0 likes
PlanFreeCountryUS DeviceSamsung Android phoneOperating SystemAndroid My Question or IssueI set my phone down in something sticky by accident when a great song was on. I picked it up to clean it, and I did something (no idea what) and it skipped, or t...
Plan Free Country US Device Samsung Android phone Operating System Android My Question or Issue I set my phone down in something sticky by accident when a great song was on.&...
367 Views
0 replies
0 likes
PlanPremiumCountryThailandDeviceSamsung Galaxy Note 9Operating SystemAndroid My Question or IssueAll tracks keep skipping randomly to next track after a minute. Have been using for couple of months but this is the first time. Pls look into this. I tr...
Plan Premium Country Thailand Device Samsung Galaxy Note 9 Operating System Android My Question or Issue All tracks keep skipping randomly to next track after a minute. Have been usi...
282 Views
0 replies
0 likes
I brani cambiano automaticamente dopo 30 secondi dalla riproduzione. Se continua così disdico dopo 3 anni labbonamento
I brani cambiano automaticamente dopo 30 secondi dalla riproduzione. Se continua così disdico dopo 3 anni labbonamento
708 Views
0 replies
1 likes
PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem, I released two songs with a friend, but I can not read one.I also noti...
Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
462 Views
0 replies
0 likes
Old s7 screen smashed, cannot log out of spotify account. How do I bring it over to new s10? I can't see my music once logged into spotify on new phone........
Old s7 screen smashed, cannot log out of spotify account. How do I bring it over to new s10? I can't see my music once logged into spotify on new phone........
342 Views
0 replies
0 likes
