Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35976 Views
64 replies
25 likes

35976 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874111 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874111 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

"Add to Playlist" playlist sort

So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted by the last playlist choosed. Just to clarify, it's not the playlists menu, it's...

neoprodigy
Roadie
So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted by the last playlist choosed....
2019-03-15 6:49:07 AM
2019-03-22 10:18:59 AM
Druppi
Casual Listener
1065 Views
1 replies
28 likes

1065 Views
1 replies
28 likes

Volume fluctuates when changing apps or closing screen.

Currently using Google Pixel 2 XL, the volume of a song will fluctuate back and forth while doing other activities on the phone eg. As soon as I start to type in the keyboard the volume will go quieter and if I stop typing it gets louder. This happen...

user-removed
Visitor
Currently using Google Pixel 2 XL, the volume of a song will fluctuate back and forth while doing other activities on the phone eg. As soon as I start to type in the keyboard the volume will go quiet...
2019-03-22 6:30:00 AM
880 Views
0 replies
0 likes

880 Views
0 replies
0 likes

Streaming Issues

PlanPremiumCountryUSDevice Samsung Galaxy 9+ LaptopOperating System Android Oreo, Windows 10 My Question or IssueFor weeks now on and off I have been having issues with Spotify and its streaming services. I notice it mostly when using a bluetooth con...

UnicornPhoenix
Casual Listener
Plan Premium Country US Device Samsung Galaxy 9+ Laptop Operating System Android Oreo, Windows 10 My Question or Issue For weeks now on and off I have been having is...
2019-03-22 5:54:32 AM
437 Views
0 replies
0 likes
Galaxy
Streaming Issue

437 Views
0 replies
0 likes

Superuser Contribution Install Previous Version of Spotify

PlanPremiumCountryUSDeviceSamsung Galaxy 8+Operating SystemAndroid My Question or IssueHow can I downgrade to a previous version of Spotify? I am currently on 8.4.95.785, the interface has become tedious and is an insult to intelligence.

Jseifert21
Casual Listener
Plan Premium Country US Device Samsung Galaxy 8+ Operating System Android My Question or Issue How can I downgrade to a previous version of Spotify? I am currently on 8.4.95....
2019-03-09 2:02:48 AM
2019-03-22 3:12:21 AM
nicocencini
Music Fan
2544 Views
1 replies
9 likes

2544 Views
1 replies
9 likes

Why does my Spotify profile say I have one public playlist when nothing shows up?

PlanPremiumDeviceLG K20vMy Question or IssueWhen I tap on my profile, it says I have one public playlist. But when I tap that, it just says sorry, something went wrong. It has done this for YEARS. I am just wondering about it. What is going on with t...

neishagrl
Newbie
Plan Premium Device LG K20v My Question or Issue When I tap on my profile, it says I have one public playlist. But when I tap that, it just says sorry, something went wrong. It has done this f...
2019-03-22 1:55:11 AM
411 Views
0 replies
0 likes
Playlists

411 Views
0 replies
0 likes

accidently rport a song as explicit what happen now?

Sorry! i just press wrong button! i

98gaga98
Casual Listener
Sorry! i just press wrong button! i
2019-03-21 11:15:49 PM
393 Views
0 replies
0 likes
Explicit

393 Views
0 replies
0 likes

Repeat song

PlanFreeCountryIndiaOperating System(Android Oreo My Question or IssueThe repeat track option doesn't show up on the mobile app. Hiw to fix it??

jivteshsingh
Newbie
Plan Free Country India Operating System (Android Oreo My Question or Issue The repeat track option doesn't show up on the mobile app. Hiw to fix it??
2019-03-21 10:18:54 PM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Song is not available.

PlanPremiumCountrySaudi ArabiaDevice( Samsung Galaxy note8)Operating System(Android Q) My Question or IssueThere are many songs that are not available. What should I do to let them be available?

Inrenad
Newbie
Plan Premium Country Saudi Arabia Device ( Samsung Galaxy note8) Operating System (Android Q) My Question or Issue There are many songs that are not available. What should I do to le...
2019-03-21 9:09:17 PM
2019-03-21 9:11:51 PM
Mantisentil
Community Legend
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

Can't acces "Artist List" while offline

PlanPremiumCountryCanadaDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI've download diffrerent Artist and Albums and I can play all that music while being offline. In the Librairie tab, I have acces to my playlists and albums...

Rdm_Dude
Newbie
Plan Premium Country Canada Device Samsung Galaxy S6 Operating System Android 7.0 My Question or Issue I've download diffrerent Artist and Albums and I can play all that music while ...
2019-03-21 8:09:26 PM
496 Views
0 replies
0 likes

496 Views
0 replies
0 likes

Favourites disappeared

PlanPremiumCountryUKDeviceSamsung Galaxy S8 My Question or IssueI recently signed up to premium again and using the heart symbol setup my favourite playlist about 3 weeks ago. Now when I login to spotify though, this has disappeared and these tracks ...

ronaldianho
Casual Listener
Plan Premium Country UK Device Samsung Galaxy S8 My Question or Issue I recently signed up to premium again and using the heart symbol setup my favourite playlist about 3 weeks...
2019-03-21 8:03:42 PM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Solved!!Superuser Contribution I miss the button in the upper right corner of the main folder "Playlists"

Premium AccountCountry - GermanyDevice - Xiaomi Pocophone F1Operating System - MIUI Global 10.2.2.0 My Question or IssueHello everybody, I miss the button in the upper right corner of the main folder "Playlists", where the option to sort the playlist...

Irreversibler
Regular
Premium Account Country - Germany Device - Xiaomi Pocophone F1 Operating System - MIUI Global 10.2.2.0 My Question or Issue Hello everybody, I miss the button in the upper right cor...
2019-03-12 5:30:06 PM
2019-03-21 7:25:28 PM
Irreversibler
Regular
2969 Views
8 replies
0 likes

2969 Views
8 replies
0 likes

"Your Library" interface different, in a bad way

PlanPremium for FamilyCountry USA DeviceMotorola Z Play Operating SystemAndroid 8.0.0 My Question or Issue My interface for the "Your Library" section of my app has mysteriously changed and I can't get back to what it was before. I used to have links...

rickster2
Casual Listener
Plan Premium for Family Country USA Device Motorola Z Play Operating System Android 8.0.0 My Question or Issue My interface for the "Your Library" section...
2019-02-18 9:39:45 PM
2019-03-21 6:54:52 PM
kevdela
Newbie
1859 Views
3 replies
2 likes

1859 Views
3 replies
2 likes

Solved!! Perpetual green loading circle when going back to currently playing artist in my library

PlanPremiumCountryUnited StatesDeviceMotorla G7Operating SystemAndroid 9Spotify Version8.4.96.953 My Question or IssueSo, I had this same issue on my HTC One M9 and Spotify support told me that they don't develop for Android 7 (the latest OS availabl...

user-removed
Visitor
Plan Premium Country United States Device Motorla G7 Operating System Android 9 Spotify Version 8.4.96.953 My Question or Issue So, I had this same issue on my HTC One M9 and Spoti...
2019-03-13 1:40:49 AM
2019-03-21 6:46:11 PM
Monarch_Opera
Casual Listener
3338 Views
3 replies
0 likes

3338 Views
3 replies
0 likes

Spotify randomly switching songs

I've seen a couple of old-ish threads on this, but nothing recent. My Spotify desktop app has been randomly switching songs on me after a few seconds of playing a particular song. I reset my password in an incognito window and logged out of all devic...

thecrackshot
Newbie
I've seen a couple of old-ish threads on this, but nothing recent. My Spotify desktop app has been randomly switching songs on me after a few seconds of playing a particular song. I reset my password...
2019-03-21 6:26:03 PM
416 Views
0 replies
0 likes

416 Views
0 replies
0 likes

Plays completely random songs after selecting a song. Despite making a playlist

PlanFree(Was Premium at the time, left because of issue)CountryUSDeviceSamsung Galaxy Note 9Operating SystemAndroid Version 9 My Question or IssueEvery time I play a song, as soon as it's done it will play something completely random even with a prem...

Kumoi670
Newbie
Plan Free(Was Premium at the time, left because of issue) Country US Device Samsung Galaxy Note 9 Operating System Android Version 9 My Question or Issue Every time I play a song, as...
2019-03-21 5:55:52 PM
305 Views
0 replies
0 likes

305 Views
0 replies
0 likes

No song tab on the app

PlanPremiumCountryunited kingdomDevicegoogle pixel 3Operating SystemAndroid 9.0So just got Spotify today and I don't seem to have a song tab at all but my friends do

Bradderzz213
Casual Listener
Plan Premium Country united kingdom Device google pixel 3 Operating System Android 9.0 So just got Spotify today and I don't seem to have a song tab at all but my friends do
2019-03-21 1:32:26 PM
2019-03-21 5:50:32 PM
Bradderzz213
Casual Listener
410 Views
2 replies
1 likes

410 Views
2 replies
1 likes

Solved!! There's one song that suddenly stops playing when im listening on my phone.

PlanPremiumCountryBelgiumDeviceOnePlus 6TOperating SystemOxygenOS 9.0.12My Question or IssueThe song "Cradles" by Sub Urban suddenly stops playing at 0:47 everytime when I'm listening on my phone. This doesn't happen when I'm listening to the same so...

Jelle24
Casual Listener
Plan Premium Country Belgium Device OnePlus 6T Operating System OxygenOS 9.0.12 My Question or Issue The song "Cradles" by Sub Urban suddenly stops playing at 0:47 everytime when I'm listeni...
2019-03-21 4:13:35 PM
2019-03-21 5:18:00 PM
Nico
Community Legend
2421 Views
3 replies
3 likes

2421 Views
3 replies
3 likes

Player Notification popping without listening on any device

PlanPremiumCountryBulgariaDeviceOne Plus 5TOperating SystemAndroid 9.0 / OxygenOS 9.0.4 / Build number: ONEPLUSA5010_43_190222 My Question or IssueSince the last update i got of Android app ( 8.4.97.807 ) , the notification for media player is poppin...

radodo
Newbie
Plan Premium Country Bulgaria Device One Plus 5T Operating System Android 9.0 / OxygenOS 9.0.4 / Build number: ONEPLUSA5010_43_190222 My Question or Issue Since the last upda...
2019-03-21 3:19:58 PM
255 Views
0 replies
0 likes

255 Views
0 replies
0 likes

Come on spotify get it together

Come on lets get it togeather. After the last round of issues a month or so ago i got the latest upgrade that seems to have fixed all the issues untill i had to go online again to sign into my account. Now its back to no sound, playlists keep going m...

zrock2010
Music Fan
Come on lets get it togeather. After the last round of issues a month or so ago i got the latest upgrade that seems to have fixed all the issues untill i had to go online again to sign into my accoun...
2019-03-21 3:10:00 PM
224 Views
0 replies
0 likes

224 Views
0 replies
0 likes

No amount of explicit words could describe how terrible this update is.

PlanPremium DeviceAndroid My Question or IssueWhy would I ever pay for another month of this when I can't even play my DOWNLOADED MUSIC BY ARTIST. Would you like me to take the time to make a playlist for each of the hundreds of artists I've download...

LuigiParty
Newbie
Plan Premium Device Android My Question or Issue Why would I ever pay for another month of this when I can't even play my DOWNLOADED MUSIC BY ARTIST. Would you like me to...
2019-03-21 1:42:54 PM
2019-03-21 2:36:31 PM
ArcticMe
Music Fan
557 Views
1 replies
1 likes

557 Views
1 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts