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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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My spotify will not download playlists although I'm a premium subscriber

I have Spotify Premium and I'm using it on my Samsung S7 Edge. Up to recently I've had no problems with it, but on installing and formatting a 128gb SD card I've had nothing but problems.The card is 'seen' by Spotify (after uninstalling and reinstall...

Newbie

I have Spotify Premium and I'm using it on my Samsung S7 Edge. Up to recently I've had no problems with it, but on installing and formatting a 128gb SD card I've had nothing but problems. The card i...

459 Views

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Mobile Not Loading Saved Artist Playlist (After Clean Reinstall and Removal of Offline Devices)

PlanPremiumCountryUSDeviceMoto Z Play My Question or IssueMore and more recently, it seems that whenever I attempt to access a saved songs playlist (such as my saved Talking Heads songs) on my phone, it'll do the loading screen for a hot second and t...

Casual Listener

Plan Premium Country US Device Moto Z Play   My Question or Issue More and more recently, it seems that whenever I attempt to access a saved songs playlist (such as my saved Talking Head...

TheMightyNerd

Casual Listener

728 Views

1 replies

0 likes

loading issues
saved artist
saved songs
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Spotfiy plays on desktop when I want it to play in the car

PlanPremiumCountryCanadaDevicePixel 2XL, Windows DesktopOperating SystemAndroid Oreo, Android Auto My Question or IssueI use Spotify on Windows at work, all day. When I go home, I use Android Auto in the car to play Spotify. Quite often, I will have ...

Casual Listener

Plan Premium Country Canada Device Pixel 2XL, Windows Desktop Operating System Android Oreo, Android Auto   My Question or Issue I use Spotify on Windows at work, all day.  When I...

367 Views

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Superuser Contribution Android Auto Search Album by Artist

PlanPremiumCountryUSA DeviceSamsung Galaxy 8Operating SystemAndroid Auto I'd love to select an artist by alphabetical search, then see a list of albums by that artist..... able to select and then play the album (better yet, even select a song from sa...

Newbie

Plan Premium Country USA   Device Samsung Galaxy 8 Operating System Android Auto   I'd love to select an artist by alphabetical search, then see a list of albums by that artist......

TomMurray_

Newbie

1374 Views

3 replies

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Volume fluctuates when changing apps or closing screen.

Currently using Google Pixel 2 XL, the volume of a song will fluctuate back and forth while doing other activities on the phone eg. As soon as I start to type in the keyboard the volume will go quieter and if I stop typing it gets louder. This happen...

Visitor

Currently using Google Pixel 2 XL, the volume of a song will fluctuate back and forth while doing other activities on the phone eg. As soon as I start to type in the keyboard the volume will go quiet...

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Streaming Issues

PlanPremiumCountryUSDevice Samsung Galaxy 9+ LaptopOperating System Android Oreo, Windows 10 My Question or IssueFor weeks now on and off I have been having issues with Spotify and its streaming services. I notice it mostly when using a bluetooth con...

Casual Listener

Plan Premium Country US Device  Samsung Galaxy 9+ Laptop Operating System  Android Oreo, Windows 10   My Question or Issue For weeks now on and off I have been having is...

605 Views

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Galaxy
Streaming Issue
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Why does my Spotify profile say I have one public playlist when nothing shows up?

PlanPremiumDeviceLG K20vMy Question or IssueWhen I tap on my profile, it says I have one public playlist. But when I tap that, it just says sorry, something went wrong. It has done this for YEARS. I am just wondering about it. What is going on with t...

Newbie

Plan Premium Device LG K20v My Question or Issue When I tap on my profile, it says I have one public playlist. But when I tap that, it just says sorry, something went wrong. It has done this for...

555 Views

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Playlists
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Repeat song

PlanFreeCountryIndiaOperating System(Android Oreo My Question or IssueThe repeat track option doesn't show up on the mobile app. Hiw to fix it??

Newbie

Plan Free Country India Operating System (Android Oreo   My Question or Issue The repeat track option doesn't show up on the mobile app. Hiw to fix it??

356 Views

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Superuser Contribution Spotify skips one second when i start listening to music?

PlanPremiumCountryFranceDeviceS8 Plus, then S10 PlusOperating SystemAndroid Nougat, then Pie My Question or Issue When I launch my music on Spotify, it always skips the first second (or so) of the song, and I find it really annoying... has anyone exp...

Newbie

Plan Premium Country France Device S8 Plus, then S10 Plus Operating System Android Nougat, then Pie   My Question or Issue   When I launch my music on Spotify, it always skips th...

Eni

Moderator

3141 Views

13 replies

1 likes

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Song is not available.

PlanPremiumCountrySaudi ArabiaDevice( Samsung Galaxy note8)Operating System(Android Q) My Question or IssueThere are many songs that are not available. What should I do to let them be available?

Newbie

Plan Premium Country Saudi Arabia Device ( Samsung Galaxy note8) Operating System (Android Q)   My Question or Issue There are many songs that are not available. What should I do to le...

Mantisentil

Community Legend

369 Views

1 replies

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Can't acces "Artist List" while offline

PlanPremiumCountryCanadaDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI've download diffrerent Artist and Albums and I can play all that music while being offline. In the Librairie tab, I have acces to my playlists and albums...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue I've download diffrerent Artist and Albums and I can play all that music while ...

653 Views

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Favourites disappeared

PlanPremiumCountryUKDeviceSamsung Galaxy S8 My Question or IssueI recently signed up to premium again and using the heart symbol setup my favourite playlist about 3 weeks ago. Now when I login to spotify though, this has disappeared and these tracks ...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S8     My Question or Issue I recently signed up to premium again and using the heart symbol setup my favourite playlist about 3 weeks...

375 Views

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Music still lagging

I placed the app in unmonitored but it's still lagging. However, I doesnt lag when I'm listening on my phone speaker, only through headphones. Help?Operating System Android galaxy s8

Casual Listener

I placed the app in unmonitored but it's still lagging. However, I doesnt lag when I'm listening on my phone speaker, only through headphones. Help? Operating System   Android galaxy s8 &nbs...

Billy-J

Spotify Star

414 Views

1 replies

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Spotify randomly switching songs

I've seen a couple of old-ish threads on this, but nothing recent. My Spotify desktop app has been randomly switching songs on me after a few seconds of playing a particular song. I reset my password in an incognito window and logged out of all devic...

Newbie

I've seen a couple of old-ish threads on this, but nothing recent. My Spotify desktop app has been randomly switching songs on me after a few seconds of playing a particular song. I reset my password...

572 Views

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Solved!! Galaxy S10 - App Won't Login

PlanPremiumCountryUSDeviceSamsung s10Operating SystemAndroid Pie Got a Galaxy S10 last week, downloaded the Spotify app, and when I open it I get the login screen, but once I log in, the app shuts down. If I enter the wrong password, it alerts me of ...

Regular

Plan Premium Country US Device Samsung s10 Operating System Android Pie   Got a Galaxy S10 last week, downloaded the Spotify app, and when I open it I get the login screen, but once I l...

satt_mereno

Regular

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2 replies

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Massive battery drain

I've read topics about this already, but they are old for over years and still this haven't been fixed? I saw that it's some kind of 'Spotify Connect' service that drains it so much but, force stopping in settimgs appareantly fixes this but only when...

Casual Listener

I've read topics about this already, but they are old for over years and still this haven't been fixed? I saw that it's some kind of 'Spotify Connect' service that drains it so much but, force stoppi...

olsarxd

Casual Listener

857 Views

2 replies

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Plays completely random songs after selecting a song. Despite making a playlist

PlanFree(Was Premium at the time, left because of issue)CountryUSDeviceSamsung Galaxy Note 9Operating SystemAndroid Version 9 My Question or IssueEvery time I play a song, as soon as it's done it will play something completely random even with a prem...

Newbie

Plan Free(Was Premium at the time, left because of issue) Country US Device Samsung Galaxy Note 9 Operating System Android Version 9   My Question or Issue Every time I play a song, as...

424 Views

0 replies

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Solved!! There's one song that suddenly stops playing when im listening on my phone.

PlanPremiumCountryBelgiumDeviceOnePlus 6TOperating SystemOxygenOS 9.0.12My Question or IssueThe song "Cradles" by Sub Urban suddenly stops playing at 0:47 everytime when I'm listening on my phone. This doesn't happen when I'm listening to the same so...

Casual Listener

Plan Premium Country Belgium Device OnePlus 6T Operating System OxygenOS 9.0.12 My Question or Issue The song "Cradles" by Sub Urban suddenly stops playing at 0:47 everytime when I'm listeni...

Nico

Community Legend

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3 replies

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Solved!! The Repeat Button is Back!

Plan: PremiumCountry: USA DevicePixel 2Operating SystemAndroid 9Spotify App Version 8.4.97.807 A few months ago I posted this thread complaining that the repeat button had been removed from the main playing screen, and hidden behind the dots. This mo...

Regular

Plan: Premium Country: USA   Device Pixel 2 Operating System Android 9 Spotify App Version 8.4.97.807   A few months ago I posted this thread complaining that the repeat button had...

Billy-J

Spotify Star

788 Views

1 replies

1 likes

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