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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107453 Views

26 replies

3 likes

  • 107453 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217401 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217401 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571581 Views

79 replies

3 likes

  • 571581 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470818 Views

577 replies

40 likes

Account
Free
  • 470818 Views
  • 577 replies
  • 40 likes

Cant find my sccount to close it

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

songassistant

Composer

464 Views

1 replies

0 likes

For adroid
  • 464 Views
  • 1 replies
  • 0 likes

Solved!! Searching

Family PlanPremiumCountry: Canada DeviceGalaxy S8 My Question or IssueAfter the latest update, i'm unable to search for songs in my playlist. The playlist search bar no longer exists. Just wondering if this is a common issue, if not, how do i fix it?

Newbie

  Family Plan Premium Country: Canada   Device Galaxy S8   My Question or Issue After the latest update, i'm unable to search for songs in my playlist. The playlist search b...

songassistant

Composer

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

Upgraded to premium and problems started

So I upgraded to premium 5 days ago and all these features stopped working:- I no longer get daily mix playlist, I just have 1 and it hasnt updated since the upgrade- The like/dislike buttons disappeared, I only have the like button now- Whenever I c...

Newbie

So I upgraded to premium 5 days ago and all these features stopped working: - I no longer get daily mix playlist, I just have 1 and it hasnt updated since the upgrade - The like/dislike buttons dis...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Podcast List not remembering current episode position

PlanPremium CountryAustralia DeviceMotorola G7 Plus - 2019 Model Operating SystemAndroid 9 Pie My Question or IssueSince a recent update, the podcast list is not working as it used to. It used to be automatically scroll to the current position in the...

Newbie

Plan Premium   Country Australia   Device Motorola G7 Plus - 2019 Model   Operating System Android 9 Pie   My Question or Issue Since a recent update, the podcast lis...

513 Views

0 replies

5 likes

  • 513 Views
  • 0 replies
  • 5 likes

Spotify App (Android) Crashing

My spotify app on my android device keeps crashing and restarting itself constantly. I've tried reinstalling the app several times, logging out of all my devices, but it's still happening. I can't even navigate the app without it restarting every 1-2...

Newbie

My spotify app on my android device keeps crashing and restarting itself constantly. I've tried reinstalling the app several times, logging out of all my devices, but it's still happening. I can't ev...

364 Views

0 replies

3 likes

  • 364 Views
  • 0 replies
  • 3 likes

Mobile daa is used even when disabled

PlanPremiumCountryNetherlandsDeviceMoto G5 PlusOperating SystemAndroidMy Question or IssueI disable the mobile data but still the app consumes it. I can access/listen/stream to any music so that the mobile data is consumed! This happens only after th...

Casual Listener

Plan Premium Country Netherlands Device Moto G5 Plus Operating System Android My Question or Issue I disable the mobile data but still the app consumes it. I can access/listen/stream to any ...

329 Views

0 replies

0 likes

mobile data
  • 329 Views
  • 0 replies
  • 0 likes

Spotify continues to play during phone calls

I have a Pixel 3 XL and every time I receive a phone call while listening to Spotify whether it's on Facebook Messenger or from the phone it self, Spotify continues to play while I talk. In order to stop it from playing I have to continuously close t...

Newbie

I have a Pixel 3 XL and every time I receive a phone call while listening to Spotify whether it's on Facebook Messenger or from the phone it self, Spotify continues to play while I talk. In order to ...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Weird Local Song Bug

PlanPremiumCountryCADeviceSamsung Galaxy S8Operating System(Android 9 Pie)(One UI) My Question or IssueI have local songs that I synced from my computer to my phone. But for some reason sometimes those local songs turn grey. This happens at random an...

Newbie

  Plan Premium Country CA Device Samsung Galaxy S8 Operating System (Android 9 Pie)(One UI)   My Question or Issue I have local songs that I synced from my computer to my phone. ...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Chromecast unusable

UK, free account user nexus 6p running android 9 spotify app version 8.5.8.562 chromecast firmware 1.39.154182 Streaming to chromecast from other apps is working fine but Spotify fails every time. I have tried clearing the app data. I've restarted my...

Casual Listener

UK, free account user nexus 6p running android 9 spotify app version 8.5.8.562 chromecast firmware 1.39.154182 Streaming to chromecast from other apps is working fine but Spotify fails every time. I ...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant find my Podcasts

Hello everybody,I got a problem with my podcasts on my Smartphone. So, on my PC, everything is okay, i got the "Podcast"-point on the right side, i can see all my podcasts there. But on my phone, this point simply doesnt exist. I´m only able to searc...

Newbie

Hello everybody, I got a problem with my podcasts on my Smartphone. So, on my PC, everything is okay, i got the "Podcast"-point on the right side, i can see all my podcasts there. But on my phone, t...

Jemi

Spotify Legend

818 Views

1 replies

0 likes

bug
problem
  • 818 Views
  • 1 replies
  • 0 likes

Songs stop playing in the middle of the songs then skipping to an unknown playlist

Today I encountered the following issues with Huawei P20 with the most updated version of Spotify. 1) my selected songs were played for several seconds/ minutes then stopped in the middle of the song even though I did not touch any buttons. After try...

Newbie

Today I encountered the following issues with Huawei P20 with the most updated version of Spotify. 1) my selected songs were played for several seconds/ minutes then stopped in the middle of the song...

873 Views

0 replies

3 likes

  • 873 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Spotify crashes the phone

PlanPremiumCountryUKDeviceSamsung s8Operating SystemAndroid P My Question or IssueAfter the new update, the app doesn't launch and was stuck at the loading screen with the spotify logo. Thereafter, I tried closing the app and it bricks my phone up, h...

Casual Listener

  Plan Premium Country UK Device Samsung s8 Operating System Android P   My Question or Issue After the new update, the app doesn't launch and was stuck at the loading screen wit...

nicnang

Casual Listener

1162 Views

2 replies

0 likes

  • 1162 Views
  • 2 replies
  • 0 likes

Superuser Contribution Waze banner still active despite being turned off

I have toggled off Waze in settings (Android Samsung Galaxy 8 user). I do not own the Waze app. The banner will not disappear.PlanPremium, v.8.5.7.999Country Device Android Samsung Galaxy 8.0Operating SystemAndroid Oreo My Question or Issue

Newbie

I have toggled off Waze in settings (Android Samsung Galaxy 8 user). I do not own the Waze app. The banner will not disappear. Plan Premium, v.8.5.7.999 Country   Device  Android Sams...

Jemi

Spotify Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Instagram Stories - Music

Hey! I can't add songs from my Spotify account to my Instagram stories. Both apps are updated to the latest version and I've tried uninstalling them and installing them again. But nothing works. Any ideas? Plan: PremiumCountry: SwedenDevice:Sony Xper...

Casual Listener

Hey! I can't add songs from my Spotify account to my Instagram stories. Both apps are updated to the latest version and I've tried uninstalling them and installing them again. But nothing works. Any ...

Rackareeen

Casual Listener

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

Superuser Contribution Moto X4 Android 9 Bluetooth steering wheel controls not working

PlanPremiumCountryUSADeviceMotorla X4Operating SystemAndroid 9 PieVersion: PPW29.**bleep**-39-1(It's automatically censoring sixty9 up above)Spotify Version8.5.0.735Car2013 Toyota Prius My Question or IssueI'm not quite sure what triggered this probl...

Casual Listener

Plan Premium Country USA Device Motorla X4 Operating System Android 9 Pie Version: PPW29.**bleep**-39-1 (It's automatically censoring sixty9 up above) Spotify Version 8.5.0.735 Car 2013 ...

sathor

Newbie

2022 Views

4 replies

1 likes

  • 2022 Views
  • 4 replies
  • 1 likes

Superuser Contribution Bluetooth car issue

Hi all, I have a problem with Spotify while I'm using my Note 9 with Bluetooth car. When I connect my phone to car's Bluetooth, I can only listen downloaded tracks because my internet connection stops working and can't find some other tracks (not dow...

Casual Listener

Hi all, I have a problem with Spotify while I'm using my Note 9 with Bluetooth car. When I connect my phone to car's Bluetooth, I can only listen downloaded tracks because my internet connection stop...

Carl46

Casual Listener

1666 Views

5 replies

0 likes

  • 1666 Views
  • 5 replies
  • 0 likes

Superuser Contribution Error reporting explicit content

PlanPremiumCountryUSADeviceBlackBerry KEY2Operating SystemAndroid 8.1.0 My IssueWhen trying to report explicit content, I get an error. Screenshot attached. Been hapening for a few weeks now.

Casual Listener

Plan Premium Country USA Device BlackBerry KEY2 Operating System Android 8.1.0   My Issue When trying to report explicit content, I get an error. Screenshot attached. Been hapening for...

Jemi

Spotify Legend

838 Views

3 replies

0 likes

  • 838 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where is my songs submenu in this new update ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI like the new interface for Android but where did u leave my songs menu ? I don't want to li...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I like ...

Jemi

Spotify Legend

1164 Views

3 replies

3 likes

Android
my songs
new interface
Update
  • 1164 Views
  • 3 replies
  • 3 likes

Daily mix only in one language

PlanFreeCountryIsraelDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueHi, im speaking 2 languages, and i've added singers and songs to my favourites feom both languages. However, i always get 4 daily mixes which one of them is comp...

Newbie

Plan Free Country Israel Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue Hi, im speaking 2 languages, and i've added singers and songs to my favourites feom b...

dinomight

Spotify Star

724 Views

1 replies

0 likes

  • 724 Views
  • 1 replies
  • 0 likes

Solved!! No discover weekly this Monday??

Plan PremiumCountrySwitzerland DeviceSamsung Galaxy 8Operating System Android 9 My Question or IssueNo discover weekly this Monday??

Casual Listener

Plan Premium Country Switzerland  Device Samsung Galaxy 8 Operating System  Android 9   My Question or Issue No discover weekly this Monday??

dinomight

Spotify Star

659 Views

1 replies

2 likes

  • 659 Views
  • 1 replies
  • 2 likes