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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395887 Views

546 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8449 Views

0 replies

7 likes

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While using Spotify Connect, dislike button disappears.

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid Pie (9) My Question or IssueWhen I use Spotify Connect and listen to my Discover Weekly Playlist, the option to dislike a track disappears. It is only on the Discover Weekly Playlist, radio i...

Casual Listener

Plan Premium Country USA   Device Pixel 3 Operating System Android Pie (9)   My Question or Issue When I use Spotify Connect and listen to my Discover Weekly Playlist, the option...

527 Views

0 replies

2 likes

  • 527 Views
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Superuser Contribution Adding Songs from Mobile to Spotify Mobile

trying to add a downloaded song to my mobile spotify. i was successful at doing this on my macbook pro through creating a local files folders and connecting from spotify, however, this is not the swift case for my mobile. i am on a android / motorola...

Newbie

trying to add a downloaded song to my mobile spotify.   i was successful at doing this on my macbook pro through creating a local files folders and connecting from spotify, however, this i...

Jemi

Spotify Legend

692 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Waze Notification Pixel 2

PlanPremiumCountryUSADeviceGoogle Pixel 2Operating SystemAndroid 9 Hi everyone. I've been having troubles recently with the Waze notification bar staying permanently on my phone's notifications. After a quick Google search, I found that the issue has...

Casual Listener

Plan Premium Country USA Device Google Pixel 2 Operating System Android 9   Hi everyone. I've been having troubles recently with the Waze notification bar staying permanently on my phon...

Migelean

Casual Listener

1538 Views

1 replies

3 likes

Notifications
Waze
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Superuser Contribution Sometimes Spotify will not play the next song, even with internet. I have to close the app. Help.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

ChloeMajeske

Casual Listener

881 Views

2 replies

0 likes

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Este artículo no está disponible para su país

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

312 Views

0 replies

0 likes

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Superuser Contribution Spotify Connect with Xbox One X Showing the Wrong Song Everywhere

Lately when I'm using Spotify Connect to play music on my Xbox One the song names are all wrong. For example my phone will say it's playing song x, the Xbox will show song y, but the song actually playing is song z. It's a longer playlist and it seem...

Casual Listener

Lately when I'm using Spotify Connect to play music on my Xbox One the song names are all wrong.  For example my phone will say it's playing song x, the Xbox will show song y, but the song actua...

Peter

Spotify Legend

927 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Android [Brasil]

PlanPremiumCountryBrasilDeviceMOTO G6Operating SystemAndroid Pie My Question or IssueEstou tendo um problema com meu spotify ao tentor abri-lo, eu formatei o celular e logo após baixei o app do spotify na play store e abriu normalmente, no dia seguin...

Casual Listener

Plan Premium Country Brasil Device MOTO G6 Operating System Android Pie   My Question or Issue Estou tendo um problema com meu spotify ao tentor abri-lo, eu formatei o celular e logo a...

Jᴀᴄᴋ

Roadie

634 Views

3 replies

0 likes

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Superuser Contribution Music stops when screen is closed/locked

I don't know when it started, but it's gotta be since a recent update. Every time i close my screen to put my cell in my pocket, spotify stops. I have to press resume every time, then it stops again. It even stops and put the song at it's beginning a...

Newbie

I don't know when it started, but it's gotta be since a recent update. Every time i close my screen to put my cell in my pocket, spotify stops. I have to press resume every time, then it stops again....

user-removed

Not applicable

979 Views

1 replies

2 likes

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Superuser Contribution Repeat Issue

Alright so I've been looking through old posts, but I'm still having a serious issue with repeating a song on Spotify, both my Galaxy S10e and my MacBook Air. I've tried it all- clicking the repeat button once, and then twice so it has the little num...

Newbie

Alright so I've been looking through old posts, but I'm still having a serious issue with repeating a song on Spotify, both my Galaxy S10e and my MacBook Air.   I've tried it all- clicking the...

Peter

Spotify Legend

1031 Views

1 replies

0 likes

Android
Mac
repeat
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  • 1 replies
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Can't use rewind in the lock screen.

PlanPremiumCountrySwedenDeviceSamsung Galaxy S10+Operating SystemAndroid Oreo, My Question or IssueHello!Recently i bough a new phone and one of the reasons was because of this issue. Let's say i'm listening to a song i like. I love repeating songs i...

Newbie

Plan Premium Country Sweden Device Samsung Galaxy S10+ Operating System Android Oreo,   My Question or Issue Hello! Recently i bough a new phone and one of the reasons was becaus...

agungkun

Newbie

2165 Views

2 replies

2 likes

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  • 2 likes

Superuser Contribution Cannot play podcasts

PlanPremiumCountryUKDeviceSony Xperia XZ PremiumOperating SystemAndroid 9 My Question or IssueI am unable to play any podcasts on my phone.

Regular

Plan Premium Country UK Device Sony Xperia XZ Premium Operating System Android 9   My Question or Issue I am unable to play any podcasts on my phone.  

user-removed

Not applicable

1666 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

What does this icon mean??

I've only seen this icon in the album 'Heathers:The Musical'. But seriously what does it mean?

Newbie

I've only seen this icon in the album 'Heathers:The Musical'. But seriously what does it mean?

Bittencourt

Spotify Star

1124 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Playback Issues - Note 8/Android 9

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Issue I am having faulty, not quite choppy playback issues. I listen to a song and while I do, the music faces a few milliseconds of a kind of pause. The player do...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy Note 8 Operating System Android 9     My Issue   I am having faulty, not quite choppy playback issues. I listen to ...

755 Views

0 replies

0 likes

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Solved!!Superuser Contribution Why my downladed songs disappeared every time I turn on my mobile?

PlanPremiumCountrySpainDeviceS8Operating SystemAndroid My Question or IssueHi everyone,Every time that I turn on my mobile phone all my songs start downloading again, I always saved them in my SD card. Maybe the problem is that my SD is not working w...

Casual Listener

  Plan Premium Country Spain Device S8 Operating System Android   My Question or Issue Hi everyone, Every time that I turn on my mobile phone all my songs start downloading agai...

GGuille

Casual Listener

1595 Views

5 replies

0 likes

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why can't I mute or use the "don't play this artist" function?

I'm on the premium plan and play music on a PC laptop as well as a huawei phone. I was so excited when spotify announced the option to mute artists but I'm still not able to. Is this still in testing phase? It was rolled out months ago. As a survivor...

Newbie

I'm on the premium plan and play music on a PC laptop as well as a huawei phone. I was so excited when spotify announced the option to mute artists but I'm still not able to. Is this still in testing...

809 Views

0 replies

0 likes

  • 809 Views
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  • 0 likes

Locally Downloaded Songs become unavailable after period of time

Hi Community, So when I download local songs from my PC to Phone via offline downloads on the same network, after a period of time(usually about a week), the songs will become unavailable and I have to redownload them to my phone each time, does anyo...

Newbie

Hi Community,   So when I download local songs from my PC to Phone via offline downloads on the same network, after a period of time(usually about a week), the songs will become unavailable an...

672 Views

0 replies

0 likes

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If no one can tell me how to stop the autplaying music "videos" I'm stopping my premium

None of the below information is required. However, the more you provide the easier it will be for us to try and helPlanPremiumDeviceSamsung Galaxy 8 They seriously aren't even videos, just awkward little loops that make me really not want to play ce...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and hel Plan Premium Device Samsung Galaxy 8   They seriously aren't even video...

621 Views

0 replies

0 likes

  • 621 Views
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Still a terrible app - can't turn off behind the lyrics, can't shut off discovery or suggestions..

PlanPremiumCountryCanada DeviceSamsung A8Operating SystemAndroid Pie My Question or IssueListen up, Spotify - if there is a 'feature' in your app that a huge percentage of your community complains about, then that 'feature' should be OPTIONAL. I want...

Casual Listener

Plan Premium Country Canada   Device Samsung A8 Operating System Android Pie   My Question or Issue Listen up, Spotify - if there is a 'feature' in your app that a huge percentag...

Michielo

Casual Listener

1540 Views

3 replies

3 likes

  • 1540 Views
  • 3 replies
  • 3 likes

Superuser Contribution How do I enable Top Artists in Spotify for Android?

PlanPremiumCountryIndiaDeviceRedmi Note 5 ProOperating SystemAndroid OreoMy Question or IssueI recently have subscribed for a free premium trial for a month. I've been using Spotify for more than a couple months, yet I can't figure out how to enable ...

Casual Listener

Plan Premium Country India Device Redmi Note 5 Pro Operating System Android Oreo My Question or Issue I recently have subscribed for a free premium trial for a month. I've been using Spotify...

FrozenHearth

Casual Listener

1413 Views

2 replies

0 likes

  • 1413 Views
  • 2 replies
  • 0 likes