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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115413 Views

27 replies

4 likes

  • 115413 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

231991 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 231991 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591682 Views

79 replies

3 likes

  • 591682 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485904 Views

580 replies

42 likes

Account
Free
  • 485904 Views
  • 580 replies
  • 42 likes

Bibliothek

PlanPremiumCountryDeutschland DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueVor einigen Wochen hat sich die Ansicht in der Bibliothek verändert. Seit dem habe ich nurnoch die Reiter "Playlists", "Künstler" und "Alben". Im Offlinem...

Newbie

  Plan Premium Country Deutschland  Device Samsung Galaxy 8 Operating System Android   My Question or Issue Vor einigen Wochen hat sich die Ansicht in der Bibliothek verände...

453 Views

0 replies

1 likes

  • 453 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Podcasts

I don't seem to be able to listen to podcasts on my account at all from any of the devices i use and I've been a premium spotify user for a month now...

Newbie

I don't seem to be able to listen to podcasts on my account at all from any of the devices i use and I've been a premium spotify user for a month now...

Guido

Spotify Legend

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

I paid on May 23, 2019 my Premium Spotify and I don't have it

PlanPremiumCountryUSADeviceSamsung J6Operating SystemAndroid My Question or IssueI got charged, on May 23, 2019, $9.99 for my monthly Spotify Premium and now my profile wants me to pay again offering me the 3 months for $.99 offer while it took off m...

Newbie

Plan Premium Country USA Device Samsung J6 Operating System Android    My Question or Issue I got charged, on May 23, 2019, $9.99 for my monthly Spotify Premium and now my profile...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Play FOLDER on android

PlanPremiumCountryFrance DeviceOnePlus 5 last update on PlayStore Operating SystemAndroid 9.0 My Question or IssueHello, how to Play FOLDER playlist (as on the desktop application) ?thank you

Newbie

Plan Premium Country France   Device OnePlus 5 last update on PlayStore  Operating System Android 9.0   My Question or Issue Hello, how to Play FOLDER playlist (as on the de...

742 Views

0 replies

0 likes

Android
folder
folders
Oneplus
Spotify Premium
Windows
  • 742 Views
  • 0 replies
  • 0 likes

Repeat one song volume on android app

I'm a premium Android user in the US with app on a Google phone and a Samsung tablet. In a recent update, the "repeat one song" button on playlists disappeared. The normal button that toggled from "no repeat" to "repeat playlist" to "repeat song" no ...

Newbie

I'm a premium Android user in the US with app on a Google phone and a Samsung tablet.  In a recent update, the "repeat one song" button on playlists disappeared.  The normal button that tog...

435 Views

0 replies

0 likes

  • 435 Views
  • 0 replies
  • 0 likes

Superuser Contribution Connection failure

PlanPremiumCountryItalyDeviceBalckBerry MotionOperating System(iOS 10, Android Oreo, Windows 10,etc.)Android 8.1.0My Question or IssueI got severe problems on Spotify connection with my smartphone: after starting a session and listening some songs, m...

Casual Listener

Plan Premium Country Italy Device BalckBerry Motion Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 8.1.0 My Question or Issue I got severe problems on Spotify connect...

Guido

Spotify Legend

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adroid Interface Different on Family Member's Phone

My husband and I both have Samsung Galaxy S9 phones with the Spotify app. The spotify interface on his phone works very different from mine. When you tap the "library" button on his phone, he is unable to sort by artist, song, etc. See pictures below...

Newbie

My husband and I both have Samsung Galaxy S9 phones with the Spotify app. The spotify interface on his phone works very different from mine. When you tap the "library" button on his phone, he is unab...

Guido

Spotify Legend

580 Views

1 replies

1 likes

  • 580 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unwanted pair with PS4

PlanFreeCountryFinland, EUDeviceHuawei P20 LiteOperating SystemAndroid 8.x My Question or IssueWriting this on behalf of my friend who's having very wierd issue.Friend just moved to new apartment which has no wifi and she doesn't keep wifi on 'cos no...

Newbie

Plan Free Country Finland, EU Device Huawei P20 Lite Operating System Android 8.x   My Question or Issue Writing this on behalf of my friend who's having very wierd issue. Friend just...

Guido

Spotify Legend

1385 Views

1 replies

0 likes

  • 1385 Views
  • 1 replies
  • 0 likes

Can you convert music from youtube. I have a Samsung Galaxy A3. Thanks.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Bittencourt

Spotify Star

798 Views

3 replies

0 likes

  • 798 Views
  • 3 replies
  • 0 likes

You tube

Can you download music from youtube to Spotify? And if so how? I have a Sumsung Galaxy A3.

Regular

Can you download music from youtube to Spotify? And if so how? I have a Sumsung Galaxy A3.

Jᴀᴄᴋ

Roadie

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Spotify automatically switches to my phone when heaphones plugged in

PlanPremiumCountryUSADeviceSamsung Galaxy 10+ My Question or IssueI play Spotify all day on my computer. I can switch devices from my computer to my phone or to my bluetooth speaker if I choose. Sometimes I watch youtube videos on my phone and plug h...

Newbie

Plan Premium Country USA Device Samsung Galaxy 10+   My Question or Issue I play Spotify all day on my computer. I can switch devices from my computer to my phone or to my bluetooth spea...

861 Views

0 replies

5 likes

  • 861 Views
  • 0 replies
  • 5 likes

Superuser Contribution Offline music disappears / cache repeatedly orphaned.

There's an issue (bug) with offline sync in the current public build of Spotify on Google Play. I've seen several users on r/Spotify are having the same symptoms; • Offline cache disappears • '0% / waiting for WiFi' appears on all previously download...

Newbie

There's an issue (bug) with offline sync in the current public build of  Spotify on Google Play. I've seen several users on r/Spotify are having the same symptoms; • Offline cache disappears • '...

Guido

Spotify Legend

874 Views

1 replies

0 likes

  • 874 Views
  • 1 replies
  • 0 likes

Superuser Contribution Update 8.5.9.53: Play an album in one click / Erase queue

Hi, Since the latest update, when I click on the first song of an album, it doesn't just play the album, it adds that song to the top of the queue. How can I simply play an album by a single tap? And also have music stop when the album ends? Thanks!

Newbie

Hi,   Since the latest update, when I click on the first song of an album, it doesn't just play the album, it adds that song to the top of the queue. How can I simply play an album by a single...

Guido

Spotify Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

App doesn't show Instagram story share button

PlanFreeCountryIndiaDeviceOneplus 6TOperating SystemAndorid P My Question or IssueMy spotify app doesn't show instagram stories option in share button of songs. I cannot able to share songs on Instagram stories. Please help.

Newbie

Plan Free Country India Device Oneplus 6T Operating System Andorid P   My Question or Issue My spotify app doesn't show instagram stories option in share button of songs. I cannot able...

609 Views

0 replies

0 likes

  • 609 Views
  • 0 replies
  • 0 likes

No Block-Artist Feature

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemAndroid PieMy Question or IssueI don't have a block artist feature. Why? What can I do to make it appear?I like to hear the actual charts but these German Hip Hop artists make me mad...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S8 Operating System Android Pie My Question or Issue I don't have a block artist feature. Why? What can I do to make it appear? I lik...

580 Views

0 replies

1 likes

artists
Block
  • 580 Views
  • 0 replies
  • 1 likes

Lock screen issues with Samsung Galaxy S8 when using Spotify

PlanPremiumCountry DeviceSamsung Galaxy S8Operating SystemAndroid 9.0 Pie My Question or Issue I've recently noticed my S8 has issues with Spotify despite performing a clean install and updating my phone then performing another clean install.I can no...

Visitor

  Plan Premium Country   Device Samsung Galaxy S8 Operating System Android 9.0 Pie   My Question or Issue   I've recently noticed my S8 has issues with Spotify despite...

788 Views

0 replies

0 likes

  • 788 Views
  • 0 replies
  • 0 likes

Downloaded podcasts won't start

Australia Samsung galaxy S5 I have a premium account but for some reason things I have downloaded won't play offline. What happens is I press play and the episode comes up however it doesn't start. I have uninstalled and reintalled ot numerous times ...

Visitor

Australia Samsung galaxy S5 I have a premium account but for some reason things I have downloaded won't play offline. What happens is I press play and the episode comes up however it doesn't start. I...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

No album art (cover) on spotify v1.2.5.3 on android

PlanFree Operating SystemAndroid Gingerbread My Question or IssueIa currently using spotify v1.2.5.3, this is the highest version that can be installed on android 2.3.7 (gingerbread). Previously, album art show without any problem, but starting 2 mon...

Newbie

Plan Free   Operating System Android Gingerbread   My Question or Issue Ia currently using spotify v1.2.5.3, this is the highest version that can be installed on android 2.3.7 (ginge...

512 Views

0 replies

0 likes

Android
gingerbread
  • 512 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution If I copy my downloaded songs to a new MicroSD card, do I need to download everything again?

DeviceHuawei Mate 20 LiteOperating System(Android 8.1.0 Hey everyone! I'm gonna buy a new and bigger MicroSD card, so I can store more files and songs.But my question is: Do i need to download my downloaded songs again if I copy my files to my new Mi...

Newbie

    Device Huawei Mate 20 Lite Operating System (Android 8.1.0   Hey everyone!   I'm gonna buy a new and bigger MicroSD card, so I can store more files and songs. But my...

Guido

Spotify Legend

714 Views

1 replies

0 likes

microSD
  • 714 Views
  • 1 replies
  • 0 likes

Superuser Contribution How many songs has a playlist

PlanPremium familiarCountryEspañaDeviceHuawei P20 proOperating SystemAndroid Oreo My Question or IssueHow can I know how many songs does a playlist have? I used to see it under the name of the playlist. After last actualization, it's no more availabl...

Casual Listener

  Plan Premium familiar Country España Device Huawei P20 pro Operating System Android Oreo   My Question or Issue How can I know how many songs does a playlist have? I used ...

Guido

Spotify Legend

2578 Views

2 replies

0 likes

  • 2578 Views
  • 2 replies
  • 0 likes