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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195887 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195887 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537507 Views

78 replies

3 likes

  • 537507 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442648 Views

565 replies

37 likes

Account
Free
  • 442648 Views
  • 565 replies
  • 37 likes

Spotify chenges source to phone with widget

When I press next song on my widget (the one that shows up when telephone is locked), Spotify starts playing on my phone and disconnects from my reciver. I have a P20 pro and playing from Marantz cr511. If i go in to the app and choose Marantz in sou...

Newbie

When I press next song on my widget (the one that shows up when telephone is locked), Spotify starts playing on my phone and disconnects from my reciver. I have a P20 pro and playing from Marantz cr5...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Superuser Contribution Note9 spotify issue offline not able to reconnect

I have to constantly uninstall and reinstall spotify due to me setting it offline when I'm not in wifi service and keeps asking me to log back on spotify but states I cant due to being set as offline ... in wich I cannot change the setting as it wont...

Newbie

I have to constantly uninstall and reinstall spotify due to me setting it offline when I'm not in wifi service and keeps asking me to log back on spotify but states I cant due to being set as offline...

Peter

Spotify Legend

610 Views

1 replies

0 likes

Issue with offline mode
  • 610 Views
  • 1 replies
  • 0 likes

Superuser Contribution Uninstalled Spotify from gear s2 watch but cannot find app to download again

PlanPremiumCountryUKDeviceSamsung Gear s2, Samsung S9 phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been using Spotify Premium for a few months now as I wanted to be able to listen to music whilst in the gym ...

Newbie

Plan Premium Country UK Device Samsung Gear s2, Samsung S9 phone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been using Spotify Premium ...

Peter

Spotify Legend

3687 Views

4 replies

4 likes

  • 3687 Views
  • 4 replies
  • 4 likes

Superuser Contribution Can't Log-In or Do Anything on Spotify for Pixelbook

DevicePixelbookOperating SystemVersion 74.0.3729.125 (Official Build) (64-bit) My Question or IssueSpotify gets stuck on a black page whenever I launch the app. I've already tried updating the app and my Pixelbook, clearing the cache, and power-washi...

Newbie

Device Pixelbook Operating System Version 74.0.3729.125 (Official Build) (64-bit)   My Question or Issue Spotify gets stuck on a black page whenever I launch the app.  I've already tr...

Guido

Spotify Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lists removed and can not download again on Android Phone

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S10 PlusOperating SystemAndroid 9 Hi, my lists on the phone removed and i can not download them again. It warns like "Get premium" but i have premium for family. When I log in on website there is nothing l...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy S10 Plus Operating System Android 9   Hi, my lists on the phone removed and i can not download them again. It warns like "Get premium" ...

Guido

Spotify Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Will Not Launch

Plan - PremiumCountry - USADevice - Motorola XoomOperating System - Android 4.1.2Spotify Version - 8.5.4.770 My Question or IssueAfter I launch the app, it tries to load for a few seconds, then kicks me back to the home screen. The OS is as up-to-dat...

Regular

Plan - Premium Country - USA Device - Motorola Xoom Operating System - Android 4.1.2 Spotify Version - 8.5.4.770   My Question or Issue After I launch the app, it...

Peter

Spotify Legend

2700 Views

13 replies

0 likes

  • 2700 Views
  • 13 replies
  • 0 likes

Superuser Contribution The app thumbs buttons for radio stations

PlanPremiumCountryUSA DevicePixel 2Operating SystemAndroid 9 : build-pq2a.190405.003 My Question or IssueI guess you can call this feedback. I don't know if it's an issue. I've found some topics that seem to say this change in the app is by design. S...

Casual Listener

Plan Premium Country USA   Device Pixel 2 Operating System Android 9 : build-pq2a.190405.003   My Question or Issue I guess you can call this feedback.  I don't know if it's...

Peter

Spotify Legend

1441 Views

2 replies

1 likes

Like dislike buttons mobile
Playlists
Radio
thumbs
  • 1441 Views
  • 2 replies
  • 1 likes

[UI] Ugly Update

Plan: PremiumCountry: United KingdomDevice: Pumpkin Double DinOperating System: Android My Question or IssueApologies if this does not belong here, but I wanted to voice my thoughts on the recent update I got. Previously when my device was in the vie...

Music Fan

Plan: Premium Country: United Kingdom Device: Pumpkin Double Din Operating System: Android   My Question or Issue Apologies if this does not belong here, but I wanted to voi...

Kokkaz

Newbie

1528 Views

6 replies

7 likes

  • 1528 Views
  • 6 replies
  • 7 likes

Like/dislike buttons not behaving as expected

PlanPremiumCountryUSADeviceMoto G6Operating SystemOreo 8.1 My Question or IssueThis issue is partially discussed elsewhere but doesn't have a solution, so I'm opening it up here again and adding some related problems. The like button is useful in tha...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Oreo 8.1   My Question or Issue This issue is partially discussed elsewhere but doesn't have a solution, so I'm opening it up h...

Jᴀᴄᴋ

Roadie

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pausing a few minutes after phone is off

I dont know if anyone else has this problem, but it does this so I resorted here. I'll be listening to anything and I'll put my phone in sleep mode. It'll continue playing like it should, but after a minute or two, it pauses. It resumes playing after...

Casual Listener

I dont know if anyone else has this problem, but it does this so I resorted here. I'll be listening to anything and I'll put my phone in sleep mode. It'll continue playing like it should, but after a...

ninjarayray

Casual Listener

1027 Views

2 replies

0 likes

primium
Samsung s8
version 8.5.6.673
  • 1027 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Connect To Available Devices

My Question or IssueHi all My phone is showing a list of deviices but since a copuple of days ago, I can't connect to any of them.I've attached a screenshotAny ideas? Thanks PlanPremiumCountryUKDeviceGalaxt S8Operating SystemAndriod Pie

Newbie

  My Question or Issue Hi all   My phone is showing a list of deviices but since a copuple of days ago, I can't connect to any of them. I've attached a screenshot Any ideas?   ...

Peter

Spotify Legend

918 Views

1 replies

0 likes

Android
devices
  • 918 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download Is Switching To Device Storage After Restart

DeviceNokia 5Operating SystemAndroid 9Spotify v 8.5.5.853 My Question or IssueDownload keep switching to device storage after restart.I already did suggestions like :1. Delete Cache2. Uninstall App3. Remove Offline Devices4. Install AppI have done th...

Newbie

Device Nokia 5 Operating System Android 9 Spotify v 8.5.5.853   My Question or Issue Download keep switching to device storage after restart. I already did suggestions like : 1. Del...

Peter

Spotify Legend

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to sync local files to Huawei p20 pro

I recently got a Huawei p20 pro, and for some reason, I am unable to download local files from my desktop. I have spotify.exe unblocked in the firewall, and it worked previously on my Moto g4, so I'm at a loss as to what else to do

Visitor

I recently got a Huawei p20 pro, and for some reason, I am unable to download local files from my desktop. I have spotify.exe unblocked in the firewall, and it worked previously on my Moto g4, so I'm...

Peter

Spotify Legend

799 Views

1 replies

0 likes

  • 799 Views
  • 1 replies
  • 0 likes

Solved!! Music stops playing after 1 second

Hello all, I recently started playing music and all of the sudden it did not work, I have restarted my phone and reinstalled it, any help would be great. Jack Device: S8Android 9.0

Roadie

Hello all,   I recently started playing music and all of the sudden it did not work, I have restarted my phone and reinstalled it, any help would be great.   Jack   Device: S8 A...

Jᴀᴄᴋ

Roadie

3888 Views

2 replies

0 likes

  • 3888 Views
  • 2 replies
  • 0 likes

Changing songs via Bluetooth

I currently have my phone linked to my car via Bluetooth and since the latest updates I am no longer able to skip tracks, or browse player list through my car. Is there any plans to fix this in the near future?

Newbie

I currently have my phone linked to my car via Bluetooth and since the latest updates I am no longer able to skip tracks, or browse player list through my car. Is there any plans to fix this in the n...

RegisFer48

Newbie

1036 Views

1 replies

1 likes

  • 1036 Views
  • 1 replies
  • 1 likes

Spotify for Tizen / Galaxy watch using significant battery when not used

24% battery used by Spotify in 2hours - not even been opened on the watch! I am wondering if it is something in background (spotify connect?) but this is rediculous. I have a engineering background and are happy to help. Galaxy watch 46MM LTE with se...

Casual Listener

24% battery used by Spotify in 2hours - not even been opened on the watch!  I am wondering if it is something in background (spotify connect?) but this is rediculous.   I have a engineeri...

749 Views

0 replies

0 likes

  • 749 Views
  • 0 replies
  • 0 likes

Songs not playing on Spotify Android app

PlanFree/PremiumCountry DeviceGalaxy note 8Operating System(Android Oreo My Question or IssueSo there are a couple of songs that I want to specificaly listen to that are not grayed out or unplayable songs but when I click on them it just doesn't play...

Casual Listener

Plan Free/Premium Country   Device Galaxy note 8 Operating System (Android Oreo   My Question or Issue So there are a couple of songs that I want to specificaly listen to tha...

Jᴀᴄᴋ

Roadie

2955 Views

7 replies

1 likes

  • 2955 Views
  • 7 replies
  • 1 likes

Solved!! Spotify opens chrome!

PlanFreeCountrySweden DeviceCompany laptop Operating SystemWindows 7 My Question or IssueWhen I open spotify application it just opens a new chrome window. Not sure If my company did something on a new update or it was just a windows update that caus...

Casual Listener

  Plan Free Country Sweden   Device Company laptop   Operating System Windows 7   My Question or Issue When I open spotify application it just opens a new chrome wind...

jatargo

Casual Listener

4749 Views

2 replies

0 likes

  • 4749 Views
  • 2 replies
  • 0 likes

Start spotify playlist in shuffle with URI

Hi, I would like to automate the HU of my car with automate.For this I would like to start my Spotify playlist in shuffle with an URI. Is it possible ? Thanks

Newbie

Hi, I would like to automate the HU of my car with automate. For this I would like to start my Spotify playlist in shuffle with an URI.  Is it possible ?   Thanks

789 Views

0 replies

1 likes

  • 789 Views
  • 0 replies
  • 1 likes

Spotify Connect units wont show up, only "Google Cast"

PlanPremiumCountry Norway DeviceGalaxy Note 9Operating SystemAndroid 9 My Question or IssueHi!I Work at Oslo Hi-Fi Center, and we have lots of different speacers, amps and other equipment with spotify connetct. on all other devices i've tried Spotify...

Newbie

  Plan Premium Country  Norway   Device Galaxy Note 9 Operating System Android 9   My Question or Issue Hi! I Work at Oslo Hi-Fi Center, and we have lots of different...

562 Views

0 replies

0 likes

  • 562 Views
  • 0 replies
  • 0 likes