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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376422 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

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Spotify Android Playlist URIs are broken

PlanPremiumCountry DeviceSamsung J5 / Dell Inspiron I5Operating SystemAndroid 8.1.0 / Samsung Experience 9.5 My Question or IssueUsing my Android phone I have been trying to access Playlists using Playlist URIs. This includes my playlists and spotify...

Casual Listener

  Plan Premium Country   Device Samsung J5 / Dell Inspiron I5 Operating System Android 8.1.0 / Samsung Experience 9.5   My Question or Issue Using my Android phone I have be...

807 Views

0 replies

0 likes

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Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the...

Jᴀᴄᴋ

Roadie

1838 Views

5 replies

0 likes

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URI and NFC

Hey all! I am trying to set NFC tag in my car to open a playlist where all my song are on my phone (galasy S9+ with latest PI version). It did worked for about 5min. Now if I scan the tag, it just open spotify on a blank page with the last song playe...

Newbie

Hey all! I am trying to set NFC tag in my car to open a playlist where all my song are on my phone (galasy S9+ with latest PI version). It did worked for about 5min. Now if I scan the tag, it just op...

b8w0oel_2-5uj

Casual Listener

1850 Views

1 replies

3 likes

  • 1850 Views
  • 1 replies
  • 3 likes

opening songs with URI

PlanPremiumCountryUSA DeviceAndroid Samsung Galaxy S8Operating SystemAndroid My Question or IssueHow can I launch a song with a URI. Currently, when I open a URI link, the spotify app opens, but it does not bring me to the song.

Casual Listener

Plan Premium Country USA   Device Android Samsung Galaxy S8 Operating System Android   My Question or Issue How can I launch a song with a URI.  Currently, when I open a URI...

b8w0oel_2-5uj

Casual Listener

788 Views

1 replies

1 likes

  • 788 Views
  • 1 replies
  • 1 likes

Unreliable NFC URI launch for Android

PlanPremiumCountryUSA DeviceSamsung Galaxy II, Moto II, PixelOperating System My Question or IssueSome android phones launch NFC and play tracks without issue. For instance, a Samsung Galaxy II I own works well. On other android devices, the launch f...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy II, Moto II, Pixel Operating System     My Question or Issue Some android phones launch NFC and play tracks without issue. &...

b8w0oel_2-5uj

Casual Listener

979 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Me cobraron dos veces la mensualidad! Que hago para que me reintegren mi dinero?

PlanPremiumCountryCosta Rica DeviceHuawei mate 20 lite Operating SystemAndroid OreoMe cobraron dos veces la mensualidad, que hago? My Question or Issue

Newbie

Plan Premium Country Costa Rica  Device Huawei mate 20 lite  Operating System Android Oreo Me cobraron dos veces la mensualidad, que hago?  My Question or Issue  

357 Views

0 replies

0 likes

Cobro doble
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Problem with imported songs.

PlanPremiumCountryMéxicoDeviceZTE.Operating SystemAndroid. My Question or IssueWhenever I play an imported song I cannot properly listen to it because it sounds like it was on fast forward all the time, I have tried erasing and then dowloading the ap...

Newbie

Plan Premium Country México Device ZTE. Operating System Android.    My Question or Issue Whenever I play an imported song I cannot properly listen to it because it sounds like it...

248 Views

0 replies

0 likes

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The new interface is TOO SMALL !!!

PlanPremiumDeviceSamsung Galaxy Tab AOperating SystemAndroidMy Question or IssueThe new interface is TOO SMALL :- I need almost glasses to see the times.- Time line is not large enough to cue easily.- Buttons are too small. This interface was made by...

Regular

Plan Premium Device Samsung Galaxy Tab A Operating System Android My Question or Issue The new interface is TOO SMALL : - I need almost glasses to see the times. - Time line is not large eno...

284 Views

0 replies

0 likes

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Superuser Contribution Trouble with music reproduction / Problemas com a reprodução de músicas

PlanPremiumCountryBrazilDeviceSamsung S9 +Operating SystemAndorid Oreo My Question or IssueA week ago my Spotify starts to play musics that i don't even have in my library.If i'm listening an album, sudenly the music changes for another album from a ...

Newbie

  Plan Premium Country Brazil Device Samsung S9 + Operating System Andorid Oreo   My Question or Issue A week ago my Spotify starts to play musics that i don't even have in my li...

Peter

Spotify Legend

573 Views

2 replies

1 likes

  • 573 Views
  • 2 replies
  • 1 likes

Superuser Contribution Kef lsx only forum premium?

PlanFreeCountryNetherlandsDeviceXiaomi mi 8Operating SystemAndroid 8.1.0Question or IssueI have a KEF LSX wifi speakers that worked like a charm with Spotify till last Spotify update done on my Android phone. Now it sais my speakers are only for a pr...

Newbie

Plan Free Country Netherlands Device Xiaomi mi 8 Operating System Android 8.1.0 Question or Issue I have a KEF LSX wifi speakers that worked like a charm with Spotify till last Spotify updat...

Peter

Spotify Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

"Thumbs up" with google assistant doesn't work

PlanPremiumCountryGermanyDeviceHuawei P10 LiteOperating SystemAndroid Nougat My Question or IssueHi, While listening to radio, when i try to like a song with google assistant by saying "thumbs up", nothing happens. "Thumbs down" does work. I tried to...

Newbie

Plan Premium Country Germany Device Huawei P10 Lite Operating System Android Nougat   My Question or Issue Hi,   While listening to radio, when i try to like a song with google ...

353 Views

0 replies

0 likes

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Superuser Contribution I can share to Instagram Direct but not through Instagram Stories?

PlanPremiumCountryPhilippinesDeviceSamsung A7 2018Operating SystemAndroid PieMy Question or IssueWhen I tap the share option, the only Instagram option is through Direct Messages. The option to share through story is missing completely. I have alread...

Casual Listener

Plan Premium Country Philippines Device Samsung A7 2018 Operating System Android Pie My Question or Issue When I tap the share option, the only Instagram option is through Direct Messages. T...

Peter

Spotify Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Social] Instagram Share Option

PlanPremiumCountryRomania DeviceHuawei Mate 10 ProOperating SystemAndroid 9 My Question or IssueI am still not able to see the Instagram Share option in the list, I can only send a direct message to someone on Instagram. Is there any ongoing fixing f...

Casual Listener

  Plan Premium Country Romania  Device Huawei Mate 10 Pro Operating System Android 9   My Question or Issue I am still not able to see the Instagram Share option in the list...

Peter

Spotify Legend

588 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify will not recognize phone as offline device

PlanPremium + HuluCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid One UI My Question or Issue Hello, I am brand new to Spotify, I just signed up yesterday on my Windows PC for Spotify premium and downloaded the desktop app. I began download...

Casual Listener

Plan Premium + Hulu Country USA Device Samsung Galaxy S10 Operating System Android One UI   My Question or Issue   Hello,   I am brand new to Spotify, I just signed up yes...

Peter

Spotify Legend

498 Views

2 replies

0 likes

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Superuser Contribution App Crashing

PlanFreeCountryUnited States DeviceSamsung Galasy S9 My Question or IssueFor about a month now my app has been crashing every time I use it. Doesn't matter if I listen to it on my phone or through bluetooth, it crashes sometimes a few seconds to minu...

Newbie

Plan Free Country United States   Device Samsung Galasy S9   My Question or Issue For about a month now my app has been crashing every time I use it. Doesn't matter if I listen to ...

Peter

Spotify Legend

716 Views

1 replies

1 likes

  • 716 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs folder dissapeared

PlanPremiumCountryNew ZealandSamsung galaxy S8+Operating System(Android 9.0 Pie) My Question or IssueThe songs folder has dissapeared from my spotify premium app. I had over 800 songs in there and now it's gone! Is there some way I can find this agai...

Newbie

Plan Premium Country New Zealand Samsung galaxy S8+ Operating System (Android 9.0 Pie)   My Question or Issue The songs folder has dissapeared from my spotify premium app. I had over 80...

Peter

Spotify Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Instagram story's icon not found

I'm using Samsung A8,Using the newest spotify (premium) and instagram.However, i can't find the instagram story's icon when i want to share the music. Can you fix it? Already clean the app, uninstall, reinstalled, both of them. And got nothing. Thank...

Newbie

I'm using Samsung A8, Using the newest spotify (premium) and instagram. However, i can't find the instagram story's icon when i want to share the music. Can you fix it? Already clean the app, unins...

299 Views

0 replies

0 likes

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Superuser Contribution Shuffle for Songs

Hi, I don't see the Song button in My Library anymore using an Android device. So I can't set shuffle on for songs, only for artists, albums and playlists. It's rather annoying and I had this feature before. May I have someones advise? PlanPremiumCou...

Newbie

Hi, I don't see the Song button in My Library anymore using an Android device. So I can't set shuffle on for songs, only for artists, albums and playlists. It's rather annoying and I had this feature...

Peter

Spotify Legend

548 Views

2 replies

2 likes

  • 548 Views
  • 2 replies
  • 2 likes

Can't save on SD Card

PlanPremiumCountryGermany DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or IssueI am not able to save my downloaded songs to a SD Card for more than a couple of minutes.I tried uninstalling and reinstalling spotify a couple ti...

Casual Listener

Plan Premium Country Germany  Device Samsung Galaxy S7 Edge Operating System Android 8.0.0   My Question or Issue I am not able to save my downloaded songs to a SD Card for more t...

Dan666

Newbie

671 Views

1 replies

1 likes

  • 671 Views
  • 1 replies
  • 1 likes

Spotify changing storage slot

PlanPremiumCountryUSDeviceGalaxy S8Operating SystemAndroid 9.0 My Question or IssueSince the last os update spotify is swapping and re downloading my offline library. The library is still on my sd card, but it won't let me manually change the storage...

Newbie

Plan Premium Country US Device Galaxy S8 Operating System Android 9.0   My Question or Issue Since the last os update spotify is swapping and re downloading my offline library. The lib...

517 Views

0 replies

0 likes

  • 517 Views
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  • 0 likes