Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195903 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195903 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537518 Views

78 replies

3 likes

  • 537518 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442673 Views

565 replies

37 likes

Account
Free
  • 442673 Views
  • 565 replies
  • 37 likes

Changes to playlist page

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It may be A/B testing but the fotmat of my playlist psge has changed. Liked somgs has ben sh...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

ScoobyKitesurf

Casual Listener

1405 Views

3 replies

1 likes

  • 1405 Views
  • 3 replies
  • 1 likes

Solved!! [Android][Playlists] Sorting all of my playlists in my library

PlanPremiumCountryGermanyDevicebq Aquaris E5 LTEOperating SystemAndroid 6.0.1 My Question or IssueSince the latest update there's no sorting option for my arrangement of all of my playlists in my library on my mobile device. To clearify I want to sor...

Casual Listener

Plan Premium Country Germany Device bq Aquaris E5 LTE Operating System Android 6.0.1   My Question or Issue Since the latest update there's no sorting option for my arrangement of all ...

Triemo

Casual Listener

1846 Views

1 replies

0 likes

Android
Playlists
  • 1846 Views
  • 1 replies
  • 0 likes

Disk almost full issue

PlanPremiumCountry: Philippines DeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueI get this pop-up message when I open the app. When I go to check the app storage, Downloads only shows 3.6GB; Other Apps shows 26.3GB; & Free sh...

Newbie

Plan Premium Country: Philippines   Device Samsung Galaxy S10+ Operating System Android Pie   My Question or Issue I get this pop-up message when I open the app. When I go to chec...

1081 Views

0 replies

3 likes

  • 1081 Views
  • 0 replies
  • 3 likes

Solved!! "Connecting to Spotify" notification won't go away. Why?

The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even running in the background. All my notifications for ever...

Casual Listener

The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even runni...

tobler

Newbie

31595 Views

21 replies

0 likes

clear
  • 31595 Views
  • 21 replies
  • 0 likes

Offline Listening Question

PlanPremiumDevice Samsung GalaxyOperating SystemAndroid Oreo My Question or IssueI will be a little bit off the grid due to offshore work but will make it online couple of times in a month but with a very very restricted Data Cap which usually around...

Newbie

Plan Premium Device  Samsung Galaxy Operating System Android Oreo   My Question or Issue I will be a little bit off the grid due to offshore work but will make it online couple...

911 Views

0 replies

0 likes

  • 911 Views
  • 0 replies
  • 0 likes

Spotify stops after lock the screen

PlanPremiumCountryArgentinaDeviceSamsung S10Operating SystemAndroid My Question or IssueWhen I lock the screen the music produced by spotify just stops. It were downloaded music, and I don't have any data service restriction or power saver. Thanks!

Newbie

Plan Premium Country Argentina Device Samsung S10 Operating System Android   My Question or Issue When I lock the screen the music produced by spotify just stops. It were downloaded mu...

leviE

Composer

3191 Views

1 replies

0 likes

download music
lockscreen
S10
stop
  • 3191 Views
  • 1 replies
  • 0 likes

Problem with volume

PlanPremiumCountryBrazilDeviceXiaomi Redmi 5SOperating System(Android Oreo) My Question or IssueEvery time i receive a Whatsapp notificaion the volume decreases, there's any solution for that?it's very annoying Thanks

Newbie

Plan Premium Country Brazil Device Xiaomi Redmi 5S Operating System (Android Oreo)   My Question or Issue Every time i receive a Whatsapp notificaion the volume decreases, there's...

682 Views

0 replies

0 likes

  • 682 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android app asking to get premium

Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad. Do not comment on this thread if your suggestion will ...

Visitor

Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad.&nbs...

Katerina

Spotify Legend

1049 Views

1 replies

0 likes

  • 1049 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix playlists don't work in App

I have a Family plan account in the USA. I use a Pixel 2XL running Android 9. My desktop is a PC running Windows 7 Pro 64 bit.My Question or IssueThe Spotify App will not retrieve, display or play any of my Daily Mix playlists on my mobile phone. Whe...

Newbie

I have a Family plan account in the USA.  I use a Pixel 2XL running Android 9.  My desktop is a PC running Windows 7 Pro 64 bit. My Question or Issue The Spotify App will not retrieve, di...

Peter

Spotify Legend

1642 Views

1 replies

2 likes

  • 1642 Views
  • 1 replies
  • 2 likes

Superuser Contribution Interface's poor quality on Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy A8 2018Operating SystemAndroid Pie My Question or IssueSince Spotify got its new design on the now playing tab the color background behind the album's cover started to have very poor quality. The rendering...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy A8 2018 Operating System Android Pie   My Question or Issue Since Spotify got its new design on the now playing tab the color backgrou...

Peter

Spotify Legend

985 Views

1 replies

0 likes

  • 985 Views
  • 1 replies
  • 0 likes

Song list won't load on certain artists

Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wantedPlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS...

Casual Listener

Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wanted Plan Premium Country   Device (iP...

Sjohnst87

Casual Listener

1111 Views

1 replies

0 likes

  • 1111 Views
  • 1 replies
  • 0 likes

Superuser Contribution Menus disappeared from 'your library' - Android App

Hi Spotify! My library used to have menus like the left image and then one day this changed to the setup on the right. I want to get this back! The image on the left is of my friends spotify app, the one on the right is mine. Both are the same versio...

Casual Listener

  Hi Spotify!   My library used to have menus like the left image and then one day this changed to the setup on the right. I want to get this back!    The image on the left i...

Peter

Spotify Legend

2143 Views

6 replies

6 likes

  • 2143 Views
  • 6 replies
  • 6 likes

Superuser Contribution All Playlist shuffle on android! NEED HELP🙏🙏

How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly?DEVICE:- Samsung galaxy S7edge ANDROID:- Version OREOMODEL:- release year 2017Rest is fine.

Newbie

               How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly? DEVICE:-  Samsung ga...

Peter

Spotify Legend

1344 Views

1 replies

0 likes

Full library Shuffle in Android
  • 1344 Views
  • 1 replies
  • 0 likes

Car Bluetooth connection stuttering all the time

Spotify keeps jumping/stuttering only when connected to the car Bluetooth. The same problem is happening in two different cars. All my other apps work fine so the problem is just with Spotify. I have read multiple treads in regards to this issue but ...

Newbie

Spotify keeps jumping/stuttering only when connected to the car Bluetooth. The same problem is happening in two different cars. All my other apps work fine so the problem is just with Spotify. I have...

763 Views

0 replies

1 likes

  • 763 Views
  • 0 replies
  • 1 likes

Superuser Contribution Local files wont download from computer

The local files appear but it isn't downloading to the tablet. I disabled my firewall and I think I am on the same network because spotify connect works and I guess that would mean that i am on the correct network.

Newbie

The local files appear but it isn't downloading to the tablet. I disabled my firewall and I think I am on the same network because spotify connect works and I guess that would mean that i am on the c...

Guido

Spotify Legend

770 Views

1 replies

0 likes

  • 770 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blocking Unknown Devices?

So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade playlists using my premium account they don't ever mes...

Newbie

So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade pla...

Guido

Spotify Legend

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing by itself

PlanPremiumCountryCanada DeviceSamsung S8Operating SystemAndroid One UI version 1.0Adroid version 9 My Question or IssueWhen I am playing music the app shuts down after playing one and a half songs and I have to restart the app..it happens with both ...

Casual Listener

  Plan Premium Country Canada   Device Samsung S8 Operating System Android One UI version 1.0 Adroid version 9   My Question or Issue When I am playing music the app shuts...

Katerina

Spotify Legend

1708 Views

7 replies

1 likes

  • 1708 Views
  • 7 replies
  • 1 likes

Controlling from my phone

PlanFreeCountryUnited StatesDeviceSamsung Galaxy 9Operating System My Question or IssueI try to control spotify from my phone sometimes. I play the music on my computer but it won't let me use my phone as the remote control unless I download it again...

Newbie

  Plan Free Country United States Device Samsung Galaxy 9 Operating System     My Question or Issue I try to control spotify from my phone sometimes. I play the music on my ...

519 Views

0 replies

0 likes

  • 519 Views
  • 0 replies
  • 0 likes

Downloaded playlists losing their downloaded status

PlanPremiumCountryUKDevice(Android car stereo)My Question or Issue I keep getting an issue where I downloaded my playlists for offline listening and they randomly lose their downloaded status (the green arrow). I updated spotify the other day and the...

Newbie

Plan Premium Country UK Device (Android car stereo) My Question or Issue   I keep getting an issue where I downloaded my playlists for offline listening and they randomly lose their down...

Biggus_Dickus

Casual Listener

795 Views

1 replies

0 likes

  • 795 Views
  • 1 replies
  • 0 likes

Library View

I am a musician and I have to listen my songs before reherasal.Yesterday my Library view changed immediately and it is very hard to use.But it is not the essential problem.The essential problem is that I can't listen songs when I enter songs from art...

Newbie

I am a musician and I have to listen my songs before reherasal.Yesterday my Library view changed immediately and it is very hard to use.But it is not the essential problem.The essential problem is th...

465 Views

0 replies

1 likes

  • 465 Views
  • 0 replies
  • 1 likes