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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I'm connected to WiFi at my workplace, and it's working for everything except Spotify. Spotify is insisting I have no connection. When I disconnect from WiFi and use data, Spotify works fine. Never encountered this on any other network. PlanFree/Prem...
I'm connected to WiFi at my workplace, and it's working for everything except Spotify. Spotify is insisting I have no connection. When I disconnect from WiFi and use data, Spotify works fine. Never e...
Community Legend
310 Views
1 replies
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PlanPremiumCountryGermanyDeviceMeizu 16Operating SystemAndroid 8.1.0My Question or IssueHallo, ich habe Spotify neu installiert auf meinem Handy und habe festehefestg das in der Benachrichtigungsleiste die Pfeile zum weiterschalten schwarz sind und s...
Plan Premium Country Germany Device Meizu 16 Operating System Android 8.1.0 My Question or Issue Hallo, ich habe Spotify neu installiert auf meinem Handy und habe festehefestg das in der Be...
427 Views
0 replies
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PlanPremiumCountryGermany DeviceSamsung Galaxy S9+ & Skoda Fabia (Built end of 2018)Operating SystemAndroid Pie My Question or IssueWell, it's not technically impossible to play audio books via Android Auto, but listening to them really sucks. In an ...
Plan Premium Country Germany Device Samsung Galaxy S9+ & Skoda Fabia (Built end of 2018) Operating System Android Pie My Question or Issue Well, it's not technically...
1111 Views
0 replies
0 likes
PremiumCountry Australia DeviceSamsung Galaxy S8Operating System(Android.) My Question or IssueI have a Samsung G S8 and Spotify Premium. If the phone is left idle for a short while Spotify won't play. I either get a rotating circle or the play butto...
Premium Country Australia Device Samsung Galaxy S8 Operating System (Android.) My Question or Issue I have a Samsung G S8 and Spotify Premium. If the phone is l...
Music Fan
7005 Views
2 replies
0 likes
PlanPremiumCountryIsrael Device(Xiaomi Redmi note 5Operating SystemAndroid Oreo My Question: Having a really hard time with the app on mobile lately. Since 3 days ago I started to experience some really long loading times, it can either be when I swi...
Plan Premium Country Israel Device (Xiaomi Redmi note 5 Operating System Android Oreo My Question: Having a really hard time with the app on mobile lately. S...
Regular
62791 Views
6 replies
12 likes
PlanPremium DeviceXiaomi Mi Mix (lithium) Operating SystemAndroid 8.1 My Question or IssueI am using Spotify on my PC (Windows 10) and my phone (details as shown above). For about a month, I've been experiencing issues with sound on my phone. Every t...
Plan Premium Device Xiaomi Mi Mix (lithium) Operating System Android 8.1 My Question or Issue I am using Spotify on my PC (Windows 10) and my phone (details as sh...
455 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceGoogle Pixel 3 XLOperating SystemAndroid 9.0 "Pie" My Question or IssueStandard wired earbuds often come with a button to control audio on the device. Single-click for pause/play, double-click for "next track" and triple...
Plan Premium Country Canada Device Google Pixel 3 XL Operating System Android 9.0 "Pie" My Question or Issue Standard wired earbuds often come with a button to control audio on the d...
Casual Listener
2053 Views
3 replies
0 likes
PlanPremiumCountryUKDevice Samsung Galaxy S8Operating SystemOne UI My Question or IssueSpotify keeps crashing and the lock screen function no longer works. I have logged out. Restated my phone and finally done a reinstall. All to no avail. Please fix...
Plan Premium Country UK Device Samsung Galaxy S8 Operating System One UI My Question or Issue Spotify keeps crashing and the lock screen function no longer works. I have ...
Newbie
1108 Views
1 replies
3 likes
PlanPremiumCountryMexicoDeviceSamsung Active WatchOperating SystemAndroid - SamsungWearable My Question or IssueI just bought the new SamsugnActive Watch which as far as I understand it was compatible with spotify, however Its not yet compatible to d...
Plan Premium Country Mexico Device Samsung Active Watch Operating System Android - SamsungWearable My Question or Issue I just bought the new SamsugnActive Watch which as far as I un...
Community Legend
1005 Views
1 replies
1 likes
Any of the songs I download don't show up in albums or artists and I also don't have a section for songs. I can't even get this page to let me submit my question without going through 15 steps. PlanPremiumCountryUSADeviceMoto X4Operating SystemAndroi...
Any of the songs I download don't show up in albums or artists and I also don't have a section for songs. I can't even get this page to let me submit my question without going through 15 steps. &nbs...
283 Views
0 replies
0 likes
My Question or IssuePlan: FreeCountry: AustraliaDevice: Samsung Galaxy Note 9Operating System: AndroidProblem: Almost after every track music stops playing, requiring me to unlock phone, tap Spotify app and it then continues to play new track. Very a...
My Question or Issue Plan: Free Country: Australia Device: Samsung Galaxy Note 9 Operating System: Android Problem: Almost after every track music stops playing, requiring me to ...
Casual Listener
461 Views
2 replies
0 likes
PremiumBrazil DeviceMoto ZOperating SystemAndroid Oreo My Question or Issue Hi, So, I'm having a problem with my android app. Every time a song changes I get a new notification/ring. It doesn't look like a big deal, but it really annoys me. Especiall...
Premium Brazil Device Moto Z Operating System Android Oreo My Question or Issue Hi, So, I'm having a problem with my android app. Every time a song change...
Spotify Star
1816 Views
4 replies
0 likes
PlanPremiumCountryUnited KingdomDevicePixel 3Operating SystemAndroid 9 My Question or IssueWhen opening the album "The libertines by The Libertines" from the my album page of the app the app just crashes, didn't always use to do this and I can still ...
Plan Premium Country United Kingdom Device Pixel 3 Operating System Android 9 My Question or Issue When opening the album "The libertines by The Libertines" from the my album page of...
Casual Listener
608 Views
2 replies
0 likes
PlanPremiumDeviceLG G7 Operating SystemAndroid 8.0 My Question or IssueWhen trying to adjust the volume setting while playing some music in the spotify app, the call volume is changing instead of the music volume. And the steps are not smooth from lo...
Plan Premium Device LG G7 Operating System Android 8.0 My Question or Issue When trying to adjust the volume setting while playing some music in the spotify app, the call v...
Composer
4461 Views
1 replies
0 likes
Latest app update is either poorly designed or downloaded wrong.I think the new version of the spotify app isn't working correctly. When I go to my library almost none of the artists in my library can be viewed and almost none of the albums are liste...
Latest app update is either poorly designed or downloaded wrong. I think the new version of the spotify app isn't working correctly. When I go to my library almost none of the artists in my li...
436 Views
0 replies
3 likes
PlanFreeCountryUSADeviceLg Stylo4 Operating SystemAndriod 8.1 My Question or IssueHi there!I am having some problems with the daily mix feature. I listen to my daily mixes more than other playlist on spotify. However for the past five days straight I...
Plan Free Country USA Device Lg Stylo4 Operating System Andriod 8.1 My Question or Issue Hi there!I am having some problems with the daily mix feature. I listen to my daily mix...
Newbie
670 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceHonor lite 9My Question or IssueHi guys.I have a simple problem that I hope you can't easily help me to solve.I run long distances and when I run I always listen to music with headphones and my phone on my arm. But after app...
Plan Premium Country UK Device Honor lite 9 My Question or Issue Hi guys. I have a simple problem that I hope you can't easily help me to solve. I run long distances and when I run I...
511 Views
0 replies
0 likes
High Battery drain by spotify in my Note 9PlanPremiumCountryIndiaDevice(Samsung Galaxy Note 9)Operating System(Android Pie)
High Battery drain by spotify in my Note 9 Plan Premium Country India Device (Samsung Galaxy Note 9) Operating System (Android Pie)
587 Views
0 replies
1 likes
PlanPremiumCountryU.S. DeviceAsus Laptop, Sumsung Galaxy 5Operating SystemAndroid, Windows 10 My Question or Issue The Made for You tab is empty and says "Keep listening to the music you love. Once we know what you listen to...” All other functions s...
Plan Premium Country U.S. Device Asus Laptop, Sumsung Galaxy 5 Operating System Android, Windows 10 My Question or Issue The Made for You tab is empty and says "Keep li...
317 Views
0 replies
0 likes
PlanPremiumCountryNorway DeviceGoogle Nexus 6POperating SystemAndroid Oreo My Question or IssueEvery time I play it crashes
Plan Premium Country Norway Device Google Nexus 6P Operating System Android Oreo My Question or Issue Every time I play it crashes
Community Legend
430 Views
1 replies
0 likes
