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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

bettiey-bettiey

Visitor

400296 Views

549 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8599 Views

0 replies

7 likes

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Solved!! Chromecast Audio has no connection, Spotify server down

PlanPremiumCountryThe Netherlands DeviceChromecast Audio Operating SystemAndroid 9 My Question or IssueSince about 6 pm CET my Chromecast Audio cannot connect to the Spotify server. This has happened before a couple of months ago, the problem was wit...

Gig Goer

Plan Premium Country The Netherlands  Device Chromecast Audio  Operating System Android 9   My Question or Issue Since about 6 pm CET my Chromecast Audio cannot connect to th...

Rick_Blaine99

Gig Goer

1216 Views

2 replies

0 likes

Chromecast Audio Connection down
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I can't see album cover when I'm on cellular data

None of the below information is required. HoPlanPremiumCountryEl SalvadorDeviceHuawei Nexus 6POperating SystemAndroid 8.1.0 My Question or IssueI cannot see the album covers when I'm using cellular data, however I can see all of them over wifi. I ha...

Casual Listener

None of the below information is required. Ho Plan Premium Country El Salvador Device Huawei Nexus 6P Operating System Android 8.1.0   My Question or Issue I cannot see the album cove...

370 Views

0 replies

0 likes

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No new albums or singles

PlanPremiumCountryPolandDevices8Operating System(android My Question or IssueSpotify is NOT giving me what I want. In the new albums and singles, I'm lucky if I get 5 songs or just really obscure albums which I care nothing about. Recently however, I...

Casual Listener

Plan Premium Country Poland Device s8 Operating System (android   My Question or Issue Spotify is NOT giving me what I want. In the new albums and singles, I'm lucky if I get 5 songs o...

339 Views

0 replies

0 likes

  • 339 Views
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Galaxy S9 music cuts in and out repeatedly. Factory reset didn't work.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

817 Views

0 replies

1 likes

Freezing
music cutting out
s9
SPINING CIRCLE
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  • 0 replies
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Solved!! Playlists I'm following

An my android app, how do I view the Spotify created playlists I'm following?PlanPremiumCountryu.s.Devices10Operating Systemandroid 9 My Question or Issue

Gig Goer

An my android app, how do I view the Spotify created playlists I'm following? Plan Premium Country u.s. Device s10 Operating System android 9   My Question or Issue  

Karaptian

Gig Goer

1025 Views

2 replies

0 likes

  • 1025 Views
  • 2 replies
  • 0 likes

Phone Restart Android Storage is SD CARD

PlanPremiumCountryAustraliaDeviceSamsung S8Operating SystemAndroid Pie 9.0 My Question or IssueI'm having issues with my Spotify;-; with storage, I have a SanDisk Extreme MicroSDXC 128GB A2 U3 V30 (bought the MicroSD card around Feb-March this year)T...

Regular

Plan Premium Country Australia Device Samsung S8 Operating System Android Pie 9.0   My Question or Issue I'm having issues with my Spotify;-; with storage, I have a SanDisk Extreme Mic...

338 Views

0 replies

0 likes

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Can't play songs and the app is very slow

PlanFamily PremiumCountryUnited Kingdom DeviceSamsung Galaxy 8 Plus Operating SystemAndroid 9 My Question or IssueThere are time that I can't play music its very slow on loading music to play and the app is very slow when changing music or trying to ...

Casual Listener

Plan Family Premium Country United Kingdom  Device Samsung Galaxy 8 Plus  Operating System Android 9   My Question or Issue There are time that I can't play music its very sl...

Ichigo01

Casual Listener

740 Views

2 replies

1 likes

  • 740 Views
  • 2 replies
  • 1 likes

colored Notifications

PlanPremiumCountryNorwayDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueMy spotify notifications are colored to the album. I dont really like this. is there any way to turn this off? Like turn it to white or black?

Casual Listener

Plan Premium Country Norway Device Samsung Galaxy 9 Operating System Android Pie    My Question or Issue My spotify notifications are colored to the album. I dont really like this...

joe_duffy_

Casual Listener

830 Views

1 replies

0 likes

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  • 1 replies
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New idea ( BIG RANDOM BUTTON) ( THE GREEN BUTTON )

i have an idea to improve spotify.Too much people still only listen his music. I want all spotify users can be use the Big Button. When you use it, you have 1 chance on 30 millions to listen your favorite song; But with that you will win culture and ...

Newbie

i have an idea to improve spotify. Too much people still only listen his music. I want all spotify users can be use the Big Button. When you use it, you have 1 chance on 30 millions to listen your f...

462 Views

0 replies

1 likes

  • 462 Views
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  • 1 likes

Spotify runs all day even after I close the application and optimize my phone . . .

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueAs was stated in the title, I closed Spotify after I got through my morning routine only to have it stay on in the background and stay in my pu...

Visitor

Plan Premium Country United States Device Samsung Galaxy Note 9 Operating System Android Oreo   My Question or Issue As was stated in the title, I closed Spotify after I got throu...

670 Views

0 replies

0 likes

background
battery
close
memory
notification bar
Running
  • 670 Views
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Solved!! Cant play music - Stops after 3-5 seconds!

PlanFreeCountryUSA My Question or IssueEvery time I try to play music on my S8 it will stop playing after 2-5 seconds HELP!

Visitor

  Plan Free Country USA   My Question or Issue Every time I try to play music on my S8 it will stop playing after 2-5 seconds HELP!    

Jᴀᴄᴋ

Roadie

965 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Relentless autoplay

PlanFamily PremiumCountryCanadaDeviceSamsung A8Operating SystemAndroid 9 (Pie?) My Question or IssueI recently took an Android upgrade on my phone (not sure if Spotify was also recently updated) and since then, Spotify has been relentless in insistin...

Casual Listener

Plan Family Premium Country Canada Device Samsung A8 Operating System Android 9 (Pie?)   My Question or Issue I recently took an Android upgrade on my phone (not sure if Spotify was al...

Jᴀᴄᴋ

Roadie

1102 Views

3 replies

0 likes

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  • 3 replies
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Parts of artist's discography become unavailable, issue with leftover available songs.

Before trying to play the song. After my attempt. PlanPremiumCountryLithuania DeviceXiaomi Redmi Note 4Operating SystemAndroid 8.1.0 My Question or IssueSo, usually unavailable music becomes fully unavailable. In my case, some songs still show up as ...

Newbie

  Before trying to play the song.   After my attempt.   Plan Premium Country Lithuania  Device Xiaomi Redmi Note 4 Operating System Android 8.1.0   My Quest...

Jᴀᴄᴋ

Roadie

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
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Spotify Android Playlist URIs are broken

PlanPremiumCountry DeviceSamsung J5 / Dell Inspiron I5Operating SystemAndroid 8.1.0 / Samsung Experience 9.5 My Question or IssueUsing my Android phone I have been trying to access Playlists using Playlist URIs. This includes my playlists and spotify...

Casual Listener

  Plan Premium Country   Device Samsung J5 / Dell Inspiron I5 Operating System Android 8.1.0 / Samsung Experience 9.5   My Question or Issue Using my Android phone I have be...

859 Views

0 replies

0 likes

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Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the...

Jᴀᴄᴋ

Roadie

1911 Views

5 replies

0 likes

  • 1911 Views
  • 5 replies
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URI and NFC

Hey all! I am trying to set NFC tag in my car to open a playlist where all my song are on my phone (galasy S9+ with latest PI version). It did worked for about 5min. Now if I scan the tag, it just open spotify on a blank page with the last song playe...

Newbie

Hey all! I am trying to set NFC tag in my car to open a playlist where all my song are on my phone (galasy S9+ with latest PI version). It did worked for about 5min. Now if I scan the tag, it just op...

b8w0oel_2-5uj

Casual Listener

1921 Views

1 replies

3 likes

  • 1921 Views
  • 1 replies
  • 3 likes

opening songs with URI

PlanPremiumCountryUSA DeviceAndroid Samsung Galaxy S8Operating SystemAndroid My Question or IssueHow can I launch a song with a URI. Currently, when I open a URI link, the spotify app opens, but it does not bring me to the song.

Casual Listener

Plan Premium Country USA   Device Android Samsung Galaxy S8 Operating System Android   My Question or Issue How can I launch a song with a URI.  Currently, when I open a URI...

b8w0oel_2-5uj

Casual Listener

831 Views

1 replies

1 likes

  • 831 Views
  • 1 replies
  • 1 likes

Unreliable NFC URI launch for Android

PlanPremiumCountryUSA DeviceSamsung Galaxy II, Moto II, PixelOperating System My Question or IssueSome android phones launch NFC and play tracks without issue. For instance, a Samsung Galaxy II I own works well. On other android devices, the launch f...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy II, Moto II, Pixel Operating System     My Question or Issue Some android phones launch NFC and play tracks without issue. &...

b8w0oel_2-5uj

Casual Listener

1041 Views

2 replies

1 likes

  • 1041 Views
  • 2 replies
  • 1 likes

Me cobraron dos veces la mensualidad! Que hago para que me reintegren mi dinero?

PlanPremiumCountryCosta Rica DeviceHuawei mate 20 lite Operating SystemAndroid OreoMe cobraron dos veces la mensualidad, que hago? My Question or Issue

Newbie

Plan Premium Country Costa Rica  Device Huawei mate 20 lite  Operating System Android Oreo Me cobraron dos veces la mensualidad, que hago?  My Question or Issue  

363 Views

0 replies

0 likes

Cobro doble
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Problem with imported songs.

PlanPremiumCountryMéxicoDeviceZTE.Operating SystemAndroid. My Question or IssueWhenever I play an imported song I cannot properly listen to it because it sounds like it was on fast forward all the time, I have tried erasing and then dowloading the ap...

Newbie

Plan Premium Country México Device ZTE. Operating System Android.    My Question or Issue Whenever I play an imported song I cannot properly listen to it because it sounds like it...

264 Views

0 replies

0 likes

  • 264 Views
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  • 0 likes