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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryBrazilDeviceAsus Zenfone 5 Selfie LiteOperating SystemAndroid Nougat 7.1.1 My Question or Issue When I open my app, it shows all of my saved artists, informs all of my downloaded and saved songs, but when I try to open some artists,...
Plan Premium Country Brazil Device Asus Zenfone 5 Selfie Lite Operating System Android Nougat 7.1.1 My Question or Issue When I open my app, it shows all of my saved artists,...
684 Views
0 replies
1 likes
PremiumCountrySlovakiaDeviceLenovo K5 NoteOperating SystemAndroid 5.1 (Lollipop)Spotify Version 8.4.97.807 My Question or IssueI want to store all of the music into my SD card so I can save room on my internal storage. I tried reinstall spotify more ...
Premium Country Slovakia Device Lenovo K5 Note Operating System Android 5.1 (Lollipop) Spotify Version 8.4.97.807 My Question or Issue I want to store all of the music into my S...
281 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceOneplus 3Operating SystemAndroid Oreo My Question or IssueLatest update (8.4.97.807) displays all albums, artists and playlists in a completely random order when using android auto (4.0.590434). They all display in correct a...
Plan Premium Country UK Device Oneplus 3 Operating System Android Oreo My Question or Issue Latest update (8.4.97.807) displays all albums, artists and playlists in a completely rand...
Newbie
873 Views
4 replies
2 likes
PlanPremiumCountryUSDeviceSamsung Galaxy 8My Question or IssueI had a Spotify premium account with a close friend for a short while to try it out. We loved it, and I decided to make a new one. I found out that you can save all your music to a playlis...
Plan Premium Country US Device Samsung Galaxy 8 My Question or Issue I had a Spotify premium account with a close friend for a short while to try it out. We loved it, and I decided to make a n...
312 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceSony Xperia Z3 CompactOperating SystemAndroid Marshmellow My Question or IssueHi,I bought a new smartphone. It's a Sony Xperia Z3 Compact. So my problem is:Sometimes (or very often), when I want to hear the next song an...
Plan Premium Country Germany Device Sony Xperia Z3 Compact Operating System Android Marshmellow My Question or Issue Hi, I bought a new smartphone. It's a Sony Xperia Z3 Compact. So...
503 Views
0 replies
0 likes
PlanPremium familyCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueHere's what changed on my sister's phone recently:1) most of her songs are gone2) the settings icon is now located on the Home page instead of the L...
Plan Premium family Country Canada Device Samsung Galaxy S9 Operating System Android Pie My Question or Issue Here's what changed on my sister's phone recently: 1) most of her songs...
Community Legend
327 Views
1 replies
3 likes
vernee apollo lite android 6.0PremiumSo basically I was always able to see the list of all my songs but it literally disappeared a few days ago. I have tried the solutions suggested in other threads such as reinstalling, deleting the cache, logging o...
vernee apollo lite android 6.0 Premium So basically I was always able to see the list of all my songs but it literally disappeared a few days ago. I have tried the solutions suggested in other thre...
Roadie
3636 Views
1 replies
4 likes
PlanFamily CountryBrazil DeviceMoto Z2 Play Operating SystemAndroid 8.0.0 My Question or IssueSince a few days ago I can't access the songs saved on my library under "various artists". I used to be able to see all the songs normally, all sorted by th...
Plan Family Country Brazil Device Moto Z2 Play Operating System Android 8.0.0 My Question or Issue Since a few days ago I can't access the songs saved on my l...
275 Views
0 replies
1 likes
Since last update (tonight)I can't open spotify. When clicking on the app icon it opens for a second,I can see spotify logo in the center and it immediate exits. No error message or any message at all - just kick me back to the home screen.Tried to r...
Since last update (tonight) I can't open spotify. When clicking on the app icon it opens for a second, I can see spotify logo in the center and it immediate exits. No error messag...
Regular
1269 Views
1 replies
0 likes
Hi.I'm using Spotify Premium since years but came across an issue recently which drives me mad:For some weird reason there is content which generally is available - but not to me.E.g.the new Backyard Babies Album (Sliver and Gold) is just not showing...
Hi. I'm using Spotify Premium since years but came across an issue recently which drives me mad: For some weird reason there is content which generally is available - but not to me. E.g.the new Ba...
780 Views
0 replies
0 likes
Hi! After the update yesterday, my app no longer lets me view available devices to cast to. When I push the "devices available ", It just opens the song where you can favourite it or shuffle/repeat. Doesn't show devices anymore. PlanPremiumCountryGer...
Hi! After the update yesterday, my app no longer lets me view available devices to cast to. When I push the "devices available ", It just opens the song where you can favourite it or shuffle/repeat. ...
341 Views
0 replies
0 likes
Hi guys, Been experiencing this before the previous system update. Music will stop every single time that the phone is being locked and goes to sleep mode.I have no data restriction, no powrp saving mode activated and no system cleaning apps, but sti...
Hi guys, Been experiencing this before the previous system update. Music will stop every single time that the phone is being locked and goes to sleep mode. I have no data restriction, no po...
Casual Listener
15203 Views
5 replies
5 likes
(Samsung galaxy s8)My spotify library layout suddenly changed so now it doesnt show me my recent listens as it used to.It used to have tabs for the playlists, albums, podcast, etc. at the top and a list of stuff i had just listened to underneath it.N...
(Samsung galaxy s8) My spotify library layout suddenly changed so now it doesnt show me my recent listens as it used to. It used to have tabs for the playlists, albums, podcast, etc. at the top and...
Community Legend
3633 Views
1 replies
2 likes
PlanPremiumCountryIndiaDeviceOneplus 2Operating SystemAndroid 6.0.1My Question or IssueThere is no made for you tab in the Spotify app for my android ver. 6.0.1. I have to manually search for my daily and weekly mixes. I didn't buy premium to get hal...
Plan Premium Country India Device Oneplus 2 Operating System Android 6.0.1 My Question or Issue There is no made for you tab in the Spotify app for my android ver. 6.0.1. I have to ma...
Community Legend
7872 Views
5 replies
0 likes
PlanPremiumCountryIsrael DeviceHuawei p20 proOperating SystemAndroid 9 My Question or IssueI looking for song nf - on another level And It's not showing up
Plan Premium Country Israel Device Huawei p20 pro Operating System Android 9 My Question or Issue I looking for song nf - on another level And It's not showing...
Community Legend
457 Views
1 replies
0 likes
PlanPremiumCountryNZDeviceHuawei Nova 3Operating SystemAndroid Oreo My Question or IssueWhen I get a text or other notification, the music will cut out completely. My phone is attached to my Bluetooth speaker when this happens. The music stops for ab...
Plan Premium Country NZ Device Huawei Nova 3 Operating System Android Oreo My Question or Issue When I get a text or other notification, the music will cut out completely. My ph...
540 Views
0 replies
1 likes
PlanFree/PremiumCountry My Question or IssueSince the update, the artists tab is now longer a list of artists for whom I have albums saved. Just a list of followed artists. Who asked for this? I never thought I'd leave Spotify but this is atrocious. ...
Plan Free/Premium Country My Question or Issue Since the update, the artists tab is now longer a list of artists for whom I have albums saved. Just a list of followed artists. Who...
Community Legend
316 Views
1 replies
1 likes
PlanPremiumCountryUnited KingdomDeviceSony Xperia L1Operating SystemAndroid 7.0 My Question or IssueUnder the my music section I click on a certain artists name and none of their songs are listed it is just a blank black screen (screen shot attached)...
Plan Premium Country United Kingdom Device Sony Xperia L1 Operating System Android 7.0 My Question or Issue Under the my music section I click on a certain artists name and none of t...
194 Views
0 replies
0 likes
PlanpremiumCountryGermanyDevicelg g7 ThinQOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSong changes on it´s own without any interaction with buttons/touchscreen, google assistant deactivated.
Plan premium Country Germany Device lg g7 ThinQ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Song changes on it´s own without any interaction wi...
227 Views
0 replies
0 likes
PlanFreeCountryMalaysiaDeviceSamsung A30Operating SystemAndroid 9 My Question or Issuehow to let my phone download the local music from my computer? (I can do it when I am still using RedMi S2 with connecting to the same wifi, and it's automatically ...
Plan Free Country Malaysia Device Samsung A30 Operating System Android 9 My Question or Issue how to let my phone download the local music from my computer? (I can do it when I am st...
233 Views
0 replies
0 likes
