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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111357 Views

26 replies

3 likes

  • 111357 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223959 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223959 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581238 Views

79 replies

3 likes

  • 581238 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478494 Views

577 replies

40 likes

Account
Free
  • 478494 Views
  • 577 replies
  • 40 likes

How to check the currently playlist I am playing and see all the songs that are in the now playing p

PlanFreeCountryIndiaDeviceRedmi Note 7 ProOperating SystemAndroid Pie My Question or IssueI am unable to see the current now playing playlist in the app. I can just see the now playing song and have to swipe left or right for next or previous song. I...

Newbie

Plan Free Country India Device Redmi Note 7 Pro Operating System Android Pie   My Question or Issue I am unable to see the current now playing playlist in the app. I can just see the n...

654 Views

0 replies

0 likes

  • 654 Views
  • 0 replies
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Issues with Layout

PlanPremiumCountryIrelandDeviceSony Xperia XA2Operating SystemAndroid Oreo My Question or IssueAfter getting a new phone my spotify layout inexplicably changed to the free version which I find very cramped and troublesome to use, according to the web...

Casual Listener

Plan Premium Country Ireland Device Sony Xperia XA2 Operating System Android Oreo   My Question or Issue After getting a new phone my spotify layout inexplicably changed to the fr...

miskatatonic

Casual Listener

1082 Views

3 replies

0 likes

  • 1082 Views
  • 3 replies
  • 0 likes

Song not playable on album

I'm trying to listen to the song 'My Rollercoaster' on the album 'Remember That I Love You' by Kimya Dawson. Often the song isn't even present on the album, but when I do find it, it's grayed out and won't play or open. The only available variation i...

Newbie

I'm trying to listen to the song 'My Rollercoaster' on the album 'Remember That I Love You' by Kimya Dawson. Often the song isn't even present on the album, but when I do find it, it's grayed out and...

568 Views

0 replies

1 likes

  • 568 Views
  • 0 replies
  • 1 likes

Music suddenly stops playing if the app isnt opened

I open the app and then put whatever music I'm in the mood for, then let the song play in the background but after a song or two it stops playing, sometimes halfway through a song. This doesnt happen on my husbands phone. He has a galaxy A6 and I hav...

Newbie

I open the app and then put whatever music I'm in the mood for, then let the song play in the background but after a song or two it stops playing, sometimes halfway through a song. This doesnt happen...

519 Views

0 replies

1 likes

  • 519 Views
  • 0 replies
  • 1 likes

Shuffle gets turned off every time I start the app/choose a song

PlanPremiumCountryBelgiumDeviceHuawei P30Operating SystemAndroid OreoMy Question or IssueFor the past week, the app on phone turns off the shuffle when I choose a new song.

Newbie

Plan Premium Country Belgium Device Huawei P30 Operating System Android Oreo My Question or Issue For the past week, the app on phone turns off the shuffle when I choose a new song.&nbs...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Offline Mode Randomly Returns to Online Mode.

Hi fellas. I sorta at times share an account with a friend. While she's listening on my account, I turn on Offline Mode so I can still listen through Spotify and not interrupt our sessions. But as of recently, everytime I turn on Offline mode because...

Casual Listener

Hi fellas. I sorta at times share an account with a friend. While she's listening on my account, I turn on Offline Mode so I can still listen through Spotify and not interrupt our sessions. But as of...

Vitellio

Casual Listener

1382 Views

2 replies

0 likes

Help
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  • 2 replies
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All songs?

Where did my "all songs" and "recently played" disappear to with this latest update??

Newbie

Where did my "all songs" and "recently played" disappear to with this latest update??

Jᴀᴄᴋ

Roadie

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

High battery consumption on my S8.

PlanFamilyplan/PremiumCountryNetherlandsDeviceSamsung Galaxy S8 (SM-950F)Operating SystemAndroid Pie (build PPR1.180610.011.G950FXXS4DSE1)Spotify Version8.5.6.673 My Question or Issue So i recently noticed that spotify drains my battery quite alot.Pr...

Newbie

Plan Familyplan/Premium Country Netherlands Device Samsung Galaxy S8 (SM-950F) Operating System Android Pie (build PPR1.180610.011.G950FXXS4DSE1) Spotify Version 8.5.6.673   My Q...

465 Views

0 replies

1 likes

  • 465 Views
  • 0 replies
  • 1 likes

New changes to the app playlist... again

So they decided to roll out another "improvement" of the playlist. Adding an album to the playlist now NOT ONLY requires you to type in the artist name and album title, but arranges it so the newly added album goes into your playlist in ALPHABETICAL ...

Casual Listener

So they decided to roll out another "improvement" of the playlist. Adding an album to the playlist now NOT ONLY requires you to type in the artist name and album title, but arranges it so the newly a...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
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Superuser Contribution Cambiar canción con pantalla bloqueada

Hola! Tengo un moto one, Android versión 9 con Spotify versión 856673. Quiero cambiar de canción con la pantalla bloqueada con los botones del costado y no puedo.

Newbie

Hola! Tengo un moto one, Android versión 9 con Spotify versión 856673. Quiero cambiar de canción con la pantalla bloqueada con los botones del costado y no puedo.

Guido

Spotify Legend

1035 Views

1 replies

0 likes

  • 1035 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played

No matter what I have played last my Christmas playlist stays at the most recent. When my phone connects to my car's Bluetooth and I haven't turned in Spotify yet it automatically plays my Christmas playlist. I have tried everything and searched ever...

Newbie

No matter what I have played last my Christmas playlist stays at the most recent. When my phone connects to my car's Bluetooth and I haven't turned in Spotify yet it automatically plays my Christmas ...

Guido

Spotify Legend

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Download on Wifi only fails

PlanFamily/PremiumCountryUSDevicemoto x4Operating SystemAndroid 9Google Fi My Question or IssueLooking to prevent a costly consequence in the futur.Spotify continued downloading my offline music even after I left my home and lost wifi connection. I h...

Casual Listener

Plan Family/Premium Country US Device moto x4 Operating System Android 9 Google Fi   My Question or Issue Looking to prevent a costly consequence in the futur. Spotify continued down...

GaryG28

Newbie

4144 Views

4 replies

0 likes

  • 4144 Views
  • 4 replies
  • 0 likes

Sharing songs in the Instagram story

Hi! Even with the fully updated Spotify and Instagram app, there's no option for me to share music on Instagram storys. I wanted to know why this feature does not appear for me and how do I use this option?

Newbie

Hi! Even with the fully updated Spotify and Instagram app, there's no option for me to share music on Instagram storys. I wanted to know why this feature does not appear for me and how do I use this ...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Superuser Contribution Auto start on bluetooth

I know this a feature, but now Tune-In has added this feature and neither of you allow the user to turn it off. So now both apps fight each other and nothing gets played. Really how hard can it be to allow us to turn this feature off? And don't give ...

Casual Listener

I know this a feature, but now Tune-In has added this feature and neither of you allow the user to turn it off.  So now both apps fight each other and nothing gets played.  Really how hard ...

Fred56

Casual Listener

2957 Views

3 replies

1 likes

  • 2957 Views
  • 3 replies
  • 1 likes

Android/Chromecast issue

PlanFreeCountryAustraliaDeviceSamsung Galaxy 9, Chromecast Hi Team,I have an issue wherby as soon as i cast to my chromecast, an ad (The story of the Clash) starts playing then freezes. I am forced to shut and reopen spotify but am unable to cast. It...

Casual Listener

Plan Free Country Australia Device Samsung Galaxy 9, Chromecast   Hi Team, I have an issue wherby as soon as i cast to my chromecast, an ad (The story of the Clash) starts playing then f...

Goldfield

Casual Listener

736 Views

2 replies

0 likes

  • 736 Views
  • 2 replies
  • 0 likes

Android Premium Account Features

I have the Spotify App Version 8.5.6.673 on my LG5. I am signed up for a Premium Account, and up to date on my payments. I'm also from Canada. My app keeps telling me "You've discovered a Premium Feature" and telling me to sign up for a premium accou...

Newbie

I have the Spotify App Version 8.5.6.673 on my LG5. I am signed up for a Premium Account, and up to date on my payments. I'm also from Canada. My app keeps telling me "You've discovered a Premium Fea...

Jᴀᴄᴋ

Roadie

605 Views

1 replies

1 likes

  • 605 Views
  • 1 replies
  • 1 likes

Spotify not restarting after any notification on Galaxy watch

PlanPremiumCountryUK DeviceSamsung Galaxy watch Have been listening to downloaded music on spotify on my Galaxy watch while running with no problems until the past 2 weeks. Now when I get a notification Spotify no longer continues playing afterwards....

Casual Listener

  Plan Premium Country UK  Device Samsung Galaxy watch   Have been listening to downloaded music on spotify on my Galaxy watch while running with no problems until the past 2 w...

MurrayMac

Casual Listener

2877 Views

9 replies

6 likes

Galaxy Watch
Notifications
Samsung
  • 2877 Views
  • 9 replies
  • 6 likes

Spotify android app

PlanFreeCountryZaragoza Devicebq aquaris X proOperating System(Android Oreo) My Question or IssueEn la aplicación para android en el movil no me deja seleccionar la cancion que yo quiero escuchar, solamente el modo aleatorio, y tampoco me deja avanza...

Newbie

  Plan Free Country Zaragoza  Device bq aquaris X pro Operating System (Android Oreo)    My Question or Issue En la aplicación para android en el movil no me ...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Retrieving a song from Spotify's own playlist

Hi There was a song in Spotify All Night Dance Party playlist around January 2019 that I used to like, but I have never saved it. I know that it is not possible to access my playing history on Android, but is it possible to view Spotify's own playlis...

Newbie

Hi There was a song in Spotify All Night Dance Party playlist around January 2019 that I used to like, but I have never saved it. I know that it is not possible to access my playing history on Androi...

Jᴀᴄᴋ

Roadie

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Can't play Die Lit by Playboi Carti

Hello, i am from Oman and for some reason the album Die Lit by Playboi Carti is unplayable for me, is there a way to fix this? I saw another post saying that its not available in Egypt too, does anybody know the reason for that?

Newbie

Hello, i am from Oman and for some reason the album Die Lit by Playboi Carti is unplayable for me, is there a way to fix this? I saw another post saying that its not available in Egypt too, does anyb...

1315 Views

0 replies

0 likes

  • 1315 Views
  • 0 replies
  • 0 likes