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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375585 Views

541 replies

34 likes

Account
Free
  • 375585 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
  • 0 replies
  • 7 likes

Spotify CRASHES everyday

PlanPremiumCountryItalyDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueEveryday I use spotify at work on my phone but everyday, after two songs, it crashes. It's so frustrating!I try everything: reinstalling app, clean spotify cache...

Newbie

Plan Premium Country Italy Device Samsung Galaxy 7 Operating System Android   My Question or Issue Everyday I use spotify at work on my phone but everyday, after two songs, it crashes....

Jᴀᴄᴋ

Roadie

632 Views

1 replies

2 likes

  • 632 Views
  • 1 replies
  • 2 likes

queue an entire playlist with android

Wanna queue an entire playlist on android 

Newbie

Wanna queue an entire playlist on android  

ElainaD

Composer

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing to Instagram Story Not Working

Spotify doesn't show "Instagram Story" option.PlanPremiumCountryIndonesiaDeviceXiaomi Redmi Note 6 ProOperating SystemAndroid 9 My Question or IssueWould you please give solutions?

Casual Listener

Spotify doesn't show  "Instagram Story" option. Plan Premium Country Indonesia Device Xiaomi Redmi Note 6 Pro Operating System Android 9   My Question or Issue Would you please g...

wijaya_teo

Casual Listener

701 Views

2 replies

0 likes

  • 701 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify ghost ad

PlanFreeCountryRomaniaDeviceSamsung A3 2017Operating SystemAndroid Oreo My Question or IssueI regularly encounter ads like the one in the picture, which are completely inactive. I click either on the ad or the dismiss button, but none of them work, b...

Visitor

Plan Free Country Romania Device Samsung A3 2017 Operating System Android Oreo   My Question or Issue I regularly encounter ads like the one in the picture, which are completely i...

user-removed

Not applicable

1030 Views

4 replies

0 likes

  • 1030 Views
  • 4 replies
  • 0 likes

Spotify App doesn't show Songs

PremiumNew Zealand DeviceSamsung Galaxy S10 My Question or IssueMy 'Your Library' tab doesn't have the option for 'Songs'Nor does it have recently played songs or the usual options

Newbie

Premium New Zealand   Device Samsung Galaxy S10   My Question or Issue My 'Your Library' tab doesn't have the option for 'Songs' Nor does it have recently played songs or the usual ...

Deadjim

Roadie

1110 Views

1 replies

0 likes

  • 1110 Views
  • 1 replies
  • 0 likes

Crash when using a search filter in a playlist

PlanPremiumCountryUnited KingdomDeviceOnePlus 5TOperating SystemAndroid 9 My Question or IssueWhen looking at a playlist, if I type a search then either leave the app for a while or lock my phone for a while, when I come back to Spotify, it crashes t...

Casual Listener

Plan Premium Country United Kingdom Device OnePlus 5T Operating System Android 9   My Question or Issue When looking at a playlist, if I type a search then either leave the app for a...

586 Views

0 replies

0 likes

Crash
  • 586 Views
  • 0 replies
  • 0 likes

Android TV Spotify app. does not remember login/password

PlanFamily PremiumCountryFranceDeviceXiaomi Mibox 3 (international version)Operating SystemAndroid TV 8.0.0Spotify version1.16.0 (16 April 2019). My Question or IssueHelloThe Android TV version of Spotify does not remember the login/password informat...

Casual Listener

Plan Family Premium Country France Device Xiaomi Mibox 3 (international version) Operating System Android TV 8.0.0 Spotify version 1.16.0 (16 April 2019).   My Question or Issue Hell...

735 Views

0 replies

2 likes

  • 735 Views
  • 0 replies
  • 2 likes

Spotify will not start - android

Plan:Premium FamilyCountry: AustraliaDevice: Samsung Note 3Operating System: Android 5.0 My Question or IssueSpotify does not open. Just get a black screen for a few seconds then it closes. I have tried the following but it still does not open.Clear ...

Regular

Plan:Premium Family Country:           Australia Device:              Samsung No...

SisterSkaoi

Newbie

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Bibliothek enthällt keine Songs mehr

PlanPremiumCountryDeutschlandDevice(Samsung Galaxy 9)Operating SystemAndroid Oreo My Question or IssueIch kann zwar von meinem Computer also über das Windows Programm auf meine Lieder in der Bibliothek zugreifen, über mein Smartphone jedoch nicht. Da...

Newbie

Plan Premium Country Deutschland Device (Samsung Galaxy 9) Operating System Android Oreo   My Question or Issue Ich kann zwar von meinem Computer also über das Windows Programm au...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Playlist plays in wrong order. (Shuffle is off)

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemAndroid 9 Pie My Question or IssueI have a playlist with around ~60 songs in it. Whenever I press the first song it starts playing, but the next songs aren't in the order they are in the...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S8 Operating System Android 9 Pie   My Question or Issue I have a playlist with around ~60 songs in it. Whenever I press the first so...

595 Views

0 replies

2 likes

  • 595 Views
  • 0 replies
  • 2 likes

Bluetooth headphones keep launching and playing spotify

PlanFamilyCountry DeviceSONY Xperia Operating SystemANDROID 6.0.1 My Question or IssueHello I'm hoping someone here can offer assistance as I'm st my wits end. Recently Spotify launches on its own and starts playing. I have a pair of Bluetooth tredz ...

Regular

  Plan Family Country   Device SONY Xperia  Operating System ANDROID 6.0.1   My Question or Issue Hello   I'm hoping someone here can offer assistance as I'm st ...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Bug while skipping songs

Hey there, While you're skipping song the bar that shows how long the song is playing continue and doesn't reset PlanPremiumCountry DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue

Casual Listener

Hey there,  While you're skipping song the bar that shows how long the song is playing continue and doesn't reset   Plan Premium Country   Device Samsung Galaxy 8 Operating Sy...

234 Views

0 replies

0 likes

  • 234 Views
  • 0 replies
  • 0 likes

Music stop playing (Samsung Galaxy S9)

Hello I have problem with my new Samsung Galaxy S9. When my screen goes off then the music stop playing. It might be the software problem, and I don't know what to do about it. This problem annoy me!

Casual Listener

Hello I have problem with my new Samsung Galaxy S9. When my screen goes off then the music stop playing. It might be the software problem, and I don't know what to do about it. This problem annoy me!...

Alfrs

Newbie

716 Views

1 replies

4 likes

  • 716 Views
  • 1 replies
  • 4 likes

Sort Library by Titles

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueUntil recently I was able to sort my music from my library by titles, but now I have lost this functionality on my Samsung S7. I can now only sort my library b...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android   My Question or Issue Until recently I was able to sort my music from my library by titles, but now I hav...

314 Views

0 replies

0 likes

Samsung Galaxy 7
Sort Songs
titles
  • 314 Views
  • 0 replies
  • 0 likes

Spotify pro tip, how to disable?

PlanPremiumCountryBrazilDeviceSamsung J4Operating SystemAndroid Oreo My Question or IssueEven with premium i'm getting this "Pro Tips", but it's really annoying, how can i make it stop?

Newbie

Plan Premium Country Brazil Device Samsung J4 Operating System Android Oreo   My Question or Issue Even with premium i'm getting this "Pro Tips", but it's really annoying, how can...

1115 Views

0 replies

10 likes

Premium
Pro tip
  • 1115 Views
  • 0 replies
  • 10 likes

Mal funzionamento dell'app con continui messaggi di errore

Pianoforte premioNazioneItaliaDispositivo LG G7 Lg g7Sistema operativo Android 8.0.0 La mia domanda o problemaL'applicazione mi dà problemi, interrompendo l'ascolto della musica e bloccandosi durante la ricerca dellle tracce da me Cercate. Un problem...

Newbie

Pianoforte  premio Nazione Italia Dispositivo LG G7  Lg g7 Sistema operativo  Android 8.0.0   La mia domanda o problema L'applicazione mi dà problemi, interrompendo l'...

297 Views

0 replies

0 likes

  • 297 Views
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Superuser Contribution Songs saved to Your Music showing in desktop app but not in android app

PlanPremiumCountryColombiaDeviceGalaxy S8 and Galaxy S10Operating SystemWindows 10 My Question or IssueHello! Since around january I've been having this issue: some tracks that I save to Your Music/Liked Songs cannot be found under the same playlist ...

Casual Listener

Plan Premium Country Colombia Device Galaxy S8 and Galaxy S10 Operating System Windows 10   My Question or Issue Hello! Since around january I've been having this issue: some tracks th...

diegolramirez

Casual Listener

701 Views

2 replies

0 likes

  • 701 Views
  • 2 replies
  • 0 likes

Instagram Stories Play on Spotify Problem

PlanPremiumCountryTurkeyOperating SystemAndroid Kitkat 4.4 My Question or Issuei can share a song on Instagram Stories but it doesn't have this "Play on Spotify" button, how can i solve this problem? My friend doesn't have this problem on his iPhone ...

Casual Listener

Plan Premium Country Turkey Operating System Android Kitkat 4.4   My Question or Issue i can share a song on Instagram Stories but it doesn't have this "Play on Spotify" button, how can ...

mrtcndgrl

Casual Listener

1475 Views

2 replies

0 likes

  • 1475 Views
  • 2 replies
  • 0 likes

Sorting title stoped ignoring artcles (the, a, an)

PlanPremiumCountryNLDeviceFP2 and Samsung Galaxy Tab S3Operating SystemAndroid 7.1.2 (FP2) and Android 8.0.0 (Samsung) My IssueSince the last Spotify update this Sunday the sorting function for Title has stoped ignoring artcles (the, a, an). Sorting ...

Regular

Plan Premium Country NL Device FP2 and Samsung Galaxy Tab S3 Operating System Android 7.1.2 (FP2) and Android 8.0.0 (Samsung)   My Issue Since the last Spotify update this Sunday ...

Helmi_rat

Regular

1241 Views

2 replies

5 likes

  • 1241 Views
  • 2 replies
  • 5 likes

Superuser Contribution My Library Artists not showing my music

PlanPremiumCountry DeviceGalaxy S9Operating SystemAndroid Pie My Question or IssueSo I recently got Spotify Premium, and I'm loving it. On my PC at least.....On the mobile app, however, I'm not able to get even as much functionality as I did with Spo...

Casual Listener

Plan Premium Country   Device Galaxy S9 Operating System Android Pie   My Question or Issue So I recently got Spotify Premium, and I'm loving it. On my PC at least..... On the mo...

Guido

Spotify Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes