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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6862 Views

0 replies

7 likes

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I don't have a titel list on my phone

PlanPremiumCountryBelgiumDeviceMoto G6Operating SystemAndroid My Question or IssueOn my phone, i don't have a "title" list in my library. I can only choose playlist, artists and albums. I would like ti listen all my titles of all the album i liked.

Visitor

Plan Premium Country Belgium Device Moto G6 Operating System Android   My Question or Issue On my phone, i don't have a "title" list in my library. I can only choose playlist, artists ...

269 Views

0 replies

0 likes

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Stations

I cannot add anything to Stations under Your Library on ANdroid.When I listen to a song and select start song radion and then follow it simply adds it to my playlists and not stations.How do I create stations?

Regular

I cannot add anything to Stations under Your Library on ANdroid. When I listen to a song and select start song radion and then follow it simply adds it to my playlists and not stations. How do I ...

254 Views

0 replies

0 likes

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Superuser Contribution Uninstalled Spotify from gear s2 watch but cannot find app to download again

PlanPremiumCountryUKDeviceSamsung Gear s2, Samsung S9 phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been using Spotify Premium for a few months now as I wanted to be able to listen to music whilst in the gym ...

Newbie

Plan Premium Country UK Device Samsung Gear s2, Samsung S9 phone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have been using Spotify Premium ...

Peter

Spotify Legend

3502 Views

4 replies

4 likes

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Having to Reinstall on G5Plus Every Use

Plan/PremiumCountryUsaDeviceMoto G5 plusOperating SystemAndroid 8.1 My Question or IssueSearch crashes every use as well as trying to connect to Echo dot. I have to uninstall and reinstall. Then it works once and crashes again.

Newbie

Plan /Premium Country Usa Device Moto G5 plus Operating System Android 8.1   My Question or Issue Search crashes every use as well as trying to connect to Echo dot. I have to uninstall...

197 Views

0 replies

0 likes

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New update - Offline Artist list and download songs

Hello,My smartphone has the new Spotify app update since around a week. I noticed that the library artist list doesn't match which the artist I have downloaded songs from, but artists I follow. Therefore it cannot be used offline...When offline, I ca...

Casual Listener

Hello, My smartphone has the new Spotify app update since around a week. I noticed that the library artist list doesn't match which the artist I have downloaded songs from, but artists I follow. The...

631 Views

0 replies

11 likes

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  • 0 replies
  • 11 likes

No connection, when searching for songs

PlanPremiumCountrySlovakiaDeviceOnePlus OneOperating SystemAndroid Nugat My Question or IssueSince a few months back I haven't been able to search for any songs. It always that I don't have internet connection. I tested it on multiple wifis, data, re...

Visitor

    Plan Premium Country Slovakia Device OnePlus One Operating System Android Nugat   My Question or Issue Since a few months back I haven't been able to search for any son...

gianlucadr

Gig Goer

681 Views

2 replies

1 likes

no connection
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  • 1 likes

Unable to dowload songs

PlanPremiumDeviceASUS Zenfone 3Operating SystemAndroid 8.0 My Question or IssueAfter being unable to move my downloaded music to SD-Card, I deleted all app data, reinstalled the app and set download location to SD storage.Now whenever I try to downlo...

Newbie

Plan Premium Device ASUS Zenfone 3 Operating System Android 8.0   My Question or Issue After being unable to move my downloaded music to SD-Card, I deleted all app data, reinstalled the ...

627 Views

0 replies

2 likes

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Solved!!Superuser Contribution Design Change

Plan PremiumCountryTurkeyDevice(Huawei Mate 20 Lite)Operating System(Android Pie) My Question or IssueYesterday there was a change of design, but now it's not, and yesterday's design was beautiful. Please yesterday's design come back.

Newbie

  Plan  Premium Country Turkey Device (Huawei Mate 20 Lite) Operating System (Android Pie)   My Question or Issue Yesterday there was a change of design, but now it's not, a...

Katerina

Spotify Legend

888 Views

1 replies

2 likes

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  • 1 replies
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Wifi Connection Lost Enable Streaming on celluar

PlanPremiumCountryUSDeviceGalaxy Watch (LTE, Verizon)Operating System My Question or IssueI just got a Galaxy Watch and connected it with my Galaxy S10. As soon as I'm out of Bluetooth range I get the message on the watch that reads "WIFI Connection ...

Casual Listener

  Plan Premium Country US Device Galaxy Watch (LTE, Verizon) Operating System     My Question or Issue I just got a Galaxy Watch and connected it with my Galaxy S10.  A...

diggitydawg510

Casual Listener

3318 Views

1 replies

0 likes

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Spotify not working on S10

PlanPremiumCountryUSDeviceS10Operating System(Android) My Question or IssueWhen I press play on spotify and close my phone it goes well but if I pause the music and come back 2m later it dosent let me do anything from the lock screen. How to fix?

Newbie

Plan Premium Country US Device S10 Operating System (Android)   My Question or Issue When I press play on spotify and close my phone it goes well but if I pause the music and come back...

bdavd

Visitor

1836 Views

2 replies

0 likes

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Android Auto sort

PlanPremium FamilyCountryUSADevicePixel 2XLOperating SystemAndroid 9.0 My Question or IssueWhen using the app on my phone, I have my lists sorted alphabetically. So when i look through albums, it's alphabetical by artist. But when using android auto ...

Newbie

Plan Premium Family Country USA Device Pixel 2XL Operating System Android 9.0   My Question or Issue When using the app on my phone, I have my lists sorted alphabetically.  So whe...

708 Views

0 replies

11 likes

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Spotify keeps rebooting when changing songs

PlanPremiumCountryFinlandDeviceAcer Iconia A3-A20Operating SystemAndroid Kitkat 4.4.2 My Question or IssueAt least when playing music in playlist mode, Spotify restarts after a few song changes (swipes). Music stops, green spotify-logo appears on the...

Casual Listener

Plan Premium Country Finland Device Acer Iconia A3-A20 Operating System Android Kitkat 4.4.2   My Question or Issue At least when playing music in playlist mode, Spotify restarts after...

Nixeri

Casual Listener

561 Views

2 replies

0 likes

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Superuser Contribution Spotify keeps playing after i pause it

CountryU.S.DeviceSamsung Galaxy S8+QuestionSpotify keeps playing my music after I pause it, only does this when I'm connected to my BT speaker??

Newbie

Country U.S. Device Samsung Galaxy S8+ Question Spotify keeps playing my music after I pause it, only does this when I'm connected to my BT speaker??

910 Views

0 replies

1 likes

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Superuser Contribution Spotify not showing up as a Google Home App's media account

PlanPremiumCountryIndiaDeviceXiaomi Pocophone F1Operating SystemAndroid Pie My Question or IssueWhen I try to use Spotify with my Google Home(Sony LF-SF50G) it complaints that I have to link my account first, but when I go to media accounts in the Ho...

Visitor

Plan Premium Country India Device Xiaomi Pocophone F1 Operating System Android Pie   My Question or Issue When I try to use Spotify with my Google Home(Sony LF-SF50G) it complaints tha...

Katerina

Spotify Legend

1519 Views

1 replies

0 likes

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Keeps reverting to playing a list of songs I did not select....

I use premium plan. No matter what I choose to play on my Android after the song I chose plays the player reverts to play a list of songs I have not chosen.

Casual Listener

I use premium plan. No matter what I choose to play on my Android after the song I chose plays the player reverts to play a list of songs I have not chosen.   

294 Views

0 replies

0 likes

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Spotify on speakers is broken

Spotify will mute songs exactly halfway through when I am playing them through my Sony SRS-XB10 speaker. I have tried reinstalling but it does not change anything. Very frustrating for an app just meant to play music. PlanPremiumCountryUSA DeviceMoto...

Visitor

Spotify will mute songs exactly halfway through when I am playing them through my Sony SRS-XB10 speaker. I have tried reinstalling but it does not change anything. Very frustrating for an app just me...

xoholo

Composer

1042 Views

1 replies

0 likes

broken
bug
Glitch
Half
half way
halfway
mute
mutes
muting
Sony
Speakers
Spotify
SRS-XB10
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Newest update but no design change

PlanPremiumCountryGermanyDevice(Huawei P10)Operating System(Android 8.0.0/EMUI 8.0.0) My Question or IssueWhy do i have the old spotify player design (look at the screenshot) and how can i change this?Everyone of my friends has the new design. By the...

Newbie

Plan Premium Country Germany Device (Huawei P10) Operating System (Android 8.0.0/EMUI 8.0.0)   My Question or Issue Why do i have the old spotify player design (look at the screenshot)...

nicocencini

Music Fan

577 Views

2 replies

5 likes

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Can't play greyed songs.

PlanFreeCountry - India DeviceMoto X PlayOperating SystemAndroid 7.1.1 My Question or IssueI m not able to play greyed songs from playlist idk why, it shows "Playing" but seconds is always 0. There r lot of songs I mean 90% songs aren't playable from...

Visitor

Plan Free Country - India   Device Moto X Play Operating System Android 7.1.1   My Question or Issue I m not able to play greyed songs from playlist idk why, it shows "Playing" bu...

xoholo

Composer

509 Views

2 replies

0 likes

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  • 2 replies
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My downloaded albums tab won't load

My Question or IssueWhen I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.

Casual Listener

My Question or Issue When I open the tab to go to my albums I get the loading animation, and then it forces closed... if it helps I just upgraded to an S10. Never had this issue before.  

Ant_the_human

Casual Listener

1303 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes