Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
47169 Views
66 replies
25 likes

47169 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880030 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880030 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26868 Views
4 replies
0 likes

26868 Views
4 replies
0 likes

Android app only showing me the free version even though I have premium

PlanPremiumCountryUKDeviceHuawei Honor 10Operating SystemAndroid 9 My Question or IssueI have a student premium account and everything was fine up until about 4 weeks ago when the app changed how it looked and I have since found out it is the way fre...

cannajoyje
Casual Listener
Plan Premium Country UK Device Huawei Honor 10 Operating System Android 9 My Question or Issue I have a student premium account and everything was fine up until about 4 weeks ago whe...
2019-03-22 10:08:26 PM
2019-03-30 12:11:30 AM
Kamran
Composer
1280 Views
4 replies
1 likes
Android
Free
Premium

1280 Views
4 replies
1 likes

"More like Artist/Playlist" section stuck on one artist for the past month

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy s6 EdgeOperating SystemAndroid My Question or IssueI listened to the band "whoo" once a couple months ago and my "more like artist" section on the home screen has been stuck on "More like whoo" ever...

hyzerbomb
Casual Listener
Plan Premium Country United States Device Samsung Galaxy s6 Edge Operating System Android My Question or Issue I listened to the band "whoo" once a couple months ago and my "more lik...
2019-01-24 4:49:47 PM
2019-03-30 10:56:13 PM
Heyh
Regular
958 Views
3 replies
2 likes

958 Views
3 replies
2 likes

downloaded songs get delated after any phone update

PlanPremium DeviceSamsung galaxy S9Operating Systemandroid 9 My Question or Issueevery time i update the S.O. of my phone all my songs saved on the SD card get deleted and must be downloaded again. fix this annoyng issue please, it's impossible that ...

Edocarli
Regular
Plan Premium Device Samsung galaxy S9 Operating System android 9 My Question or Issue every time i update the S.O. of my phone all my songs saved on the SD card get del...
2019-03-30 10:43:10 PM
326 Views
0 replies
1 likes

326 Views
0 replies
1 likes

Why is Spotify all of a sudden requiring me to log in every single day!?

Plan - Paid subscriptionCountry - USADevice - Samsung Galaxy 7Operating System - Android Oreo My Question or IssueFor the last month or so, Spotify no longer remembers my log in information. So everytime I want to listen to Spotify, it makes me log i...

HdogNeedsHelp
Newbie
Plan - Paid subscription Country - USA Device - Samsung Galaxy 7 Operating System - Android Oreo My Question or Issue For the last month or so, Spotify no longer...
2019-03-30 4:13:38 PM
2019-03-30 7:02:37 PM
xoholo
Composer
1313 Views
1 replies
0 likes

1313 Views
1 replies
0 likes

Cannot use Google Assistant on NVIDIA Shield

PlanPremium FamilyCountryUSADeviceNVIDIA Shield TVOperating SystemAndroid My Question or IssueWhen I try to use the google assistant to play music on my NVIDIA shield TV either directly through the remote or through one of my google home devices (hub...

dougw03
Regular
Plan Premium Family Country USA Device NVIDIA Shield TV Operating System Android My Question or Issue When I try to use the google assistant to play music on my NVIDIA shield...
2019-03-30 6:40:59 PM
596 Views
0 replies
1 likes

596 Views
0 replies
1 likes

Follow artists not working

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid 9 pieSpotify Version 8.4.97.807 My Question or IssueI can't follow artists anymore, I press the follow button on any artist's page and it turns on the circle green and ...

leofee
Newbie
Plan Premium Country United States Device Samsung Galaxy Note 9 Operating System Android 9 pie Spotify Version 8.4.97.807 My Question or Issue I can't follow artists anymore, I pres...
2019-03-30 5:05:35 PM
347 Views
0 replies
0 likes

347 Views
0 replies
0 likes

Downloads gone after reboot

PlanPremiumCountryGermanyDeviceMoto Z2 PlayOperating SystemAndroid 8.0, February patch My Question or IssueFor the last two versions, Spotify refuses to remember downloaded playlists. Songs synced from PC are shown as downloaded, but trying to play t...

Artim96
Regular
Plan Premium Country Germany Device Moto Z2 Play Operating System Android 8.0, February patch My Question or Issue For the last two versions, Spotify refuses to remember downloaded p...
2019-03-20 11:40:24 PM
2019-03-30 4:51:43 PM
Billy-J
Spotify Star
373 Views
3 replies
0 likes

373 Views
3 replies
0 likes

Galaxy S9+ Crashes when using Spotify app

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid P My Question or IssueWhenever I open Spotify on my phone I can use it fine until my screen timesout. Then when I try to turn my screen back on it goes black, flahes, and then resta...

bhmiller89
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android P My Question or Issue Whenever I open Spotify on my phone I can use it fine until my screen timesout. The...
2019-03-23 9:38:56 PM
2019-03-30 4:15:38 PM
yooc53
Casual Listener
388 Views
1 replies
0 likes

388 Views
1 replies
0 likes

Spotify + Android Pie- app crashes, can't swap songs remotely, pausing songs

PlanPremiumCountry SwedenDeviceGalaxy s9+Operating SystemAndroid Pie My Question or Issue Issues are stated in the topic. The app crashes every now and then auto opens itself when it does. Music pauses every now and then. Seems to be related to the c...

Gurkburk
Gig Goer
Plan Premium Country Sweden Device Galaxy s9+ Operating System Android Pie My Question or Issue Issues are stated in the topic. The app crashes every now and the...
2019-01-07 9:53:46 AM
2019-03-30 4:06:40 PM
yooc53
Casual Listener
3526 Views
13 replies
10 likes

3526 Views
13 replies
10 likes

[Music] HiFi Quality - Lossless Streaming 16bit 44.1khz

I have my desktop app set to the highest quality. My Android phone App is set to Very High quality as well. Do I need to use this setting to get the best quality out of my SONOS system? or is the Very High setting only applicable when listening throu...

jbnewengland
Newbie
I have my desktop app set to the highest quality. My Android phone App is set to Very High quality as well. Do I need to use this setting to get the best quality out of my SONOS system? or is the Ver...
2019-03-30 3:52:19 PM
432 Views
0 replies
0 likes

432 Views
0 replies
0 likes

Podcasts and old android versions

What is the oldest Spotify version that supports Podcast feature for Android 4.0.4 (Ice Cream Sandwich)?Spotify version which i get for my phone (Samsung GT-S7560) from Google play (1.2.5.3) doesnt have podcasts feature.

buxlt
Casual Listener
What is the oldest Spotify version that supports Podcast feature for Android 4.0.4 (Ice Cream Sandwich)? Spotify version which i get for my phone (Samsung GT-S7560) from Google play (1.2.5.3) doesnt...
2019-03-10 7:00:40 PM
2019-03-30 12:44:54 PM
buxlt
Casual Listener
1600 Views
1 replies
0 likes

1600 Views
1 replies
0 likes

Battery drain even when not using spotify at all.

PlanFreeCountryIndiaDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueSpotify is consistanty leading the battery drain list but is also draining battery even when not in use at all (foreground or background).Please see attached sc...

Ironmaiden93
Casual Listener
Plan Free Country India Device Samsung Galaxy A50 Operating System Android 9 My Question or Issue Spotify is consistanty leading the battery drain list but is also draining battery e...
2019-03-30 9:39:02 AM
672 Views
0 replies
0 likes

672 Views
0 replies
0 likes

Solved!! My library only has playlists and albums and looks different to what it should

PhoneSamsung S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Please help

Zc4
Regular
Phone Samsung S7 Edge Operating System Android 8.0.0 My Question or Issue Please help
2019-03-07 9:14:52 PM
2019-03-30 9:21:57 AM
geraltofrivia78
Newbie
9256 Views
16 replies
11 likes
Android 8
phone
Samsung Galaxy S7 Edge

9256 Views
16 replies
11 likes

Spotify Playing the Wrong Song

PlanFreeCountryCanada Samsung Galaxy S6Operating SystemAndriod My Question or IssueI'm a Spotify Artist who uploaded a couple of songs, then posted the link to them on social media. I'm told that a user clicks on the link, goes through the hastle of ...

pckeenca
Newbie
Plan Free Country Canada Samsung Galaxy S6 Operating System Andriod My Question or Issue I'm a Spotify Artist who uploaded a couple of songs, then posted the link to them on s...
2019-03-30 6:37:07 AM
316 Views
0 replies
0 likes

316 Views
0 replies
0 likes

Is there any way to make scrolling through a large playlist faster?

PlanPremiumCountryUSADeviceSamsung Galaxy note 9Operating SystemAndroid My Question or IssueThe scroll bar is so skinny especially with the curved edges that most phones have now days I always have a problem using it and normally end up just clicking...

NathanielScott
Newbie
Plan Premium Country USA Device Samsung Galaxy note 9 Operating System Android My Question or Issue The scroll bar is so skinny especially with the curved edges that most phones have...
2019-03-30 4:46:47 AM
934 Views
0 replies
0 likes

934 Views
0 replies
0 likes

Andoid app search not working

PremiumCanadaSamsung S9 and LG G4/4 After trying all the various music streaming services, the kids settled on Spotify. I signed up and unfortunately having a serious issue. Basically search says 'Sorry, something went wrong' on all our phones (andro...

chabro
Newbie
Premium Canada Samsung S9 and LG G4/4 After trying all the various music streaming services, the kids settled on Spotify. I signed up and unfortunately having a serious issue. &nbsp...
2019-03-29 10:29:50 PM
412 Views
0 replies
0 likes

412 Views
0 replies
0 likes

Superuser Contribution How do i dislike a song that has a video?

PlanPremiumCountryUS of A DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueThere is a song that keeps popping up on diferent radio stations I listen and I absolutely HATE the song. I cant dislike it because the song has a video ...

6Draak6
Casual Listener
Plan Premium Country US of A Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue There is a song that keeps popping up on diferent radio stations ...
2019-03-27 8:33:27 PM
2019-03-29 9:43:33 PM
6Draak6
Casual Listener
558 Views
2 replies
0 likes

558 Views
2 replies
0 likes

Can't Resume Spotify when phone is locked/ Spotify goes missing on Lock screen when paused

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10My Question or IssueNow sure if its phone specific or a setting, but previously when i'm listening to music I can pause using the button on my earphones to pause/ resume music on Spotify. Now wh...

Glyniis
Casual Listener
Plan Premium Country United Kingdom Device Samsung Galaxy S10 My Question or Issue Now sure if its phone specific or a setting, but previously when i'm listening to music I can pause using the...
2019-03-28 5:58:13 PM
2019-03-29 4:56:37 PM
theprodigal
Newbie
2688 Views
3 replies
3 likes

2688 Views
3 replies
3 likes

"Songs" missing from Library, Shuffle problems

PlanPremium (Family)CountryUKDeviceHuawei P20 LiteOperating SystemAndroid 8 My Question or IssueI've only noticed this in the last couple of days. I *used* to use Spotify by downloading all the albums/songs I liked, then going to Library => Songs, an...

Smartwasp69
Newbie
Plan Premium (Family) Country UK Device Huawei P20 Lite Operating System Android 8 My Question or Issue I've only noticed this in the last couple of days. I *used* to use Sp...
2019-03-29 1:19:52 PM
2019-03-29 2:40:59 PM
user-removed
Not applicable
403 Views
1 replies
2 likes

403 Views
1 replies
2 likes

Android Auto - only local media available?

PlanPremiumCountryGermanyDeviceXiaomi Mi A1Operating SystemAndroid 9 My Question or IssueVia Android Auto (not depending on the car, it even happens with only the AA-app opened) i am not able to stream media, i can only find local music.Using the bro...

BassT
Newbie
Plan Premium Country Germany Device Xiaomi Mi A1 Operating System Android 9 My Question or Issue Via Android Auto (not depending on the car, it even happens with only the AA-app open...
2019-03-29 1:50:15 PM
385 Views
0 replies
0 likes
android auto
Offline media

385 Views
0 replies
0 likes

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