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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852044 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852044 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17655 Views
  • 3 replies
  • 0 likes
  • 17655 Views
  • 3 replies
  • 0 likes

Stream only on Wi-Fi

PlanPremiumCountryUSA DevicePixel 2 XLOperating SystemAndroid Pie (version 9) My Question or IssueI need to stop Spotify using cellular data for streaming. I can do that for downloads at the background but there is no option for streaming. Developers...

  • Casual Listener
  • Plan Premium Country USA  Device Pixel 2 XL Operating System Android Pie (version 9)   My Question or Issue I need to stop Spotify using cellular data   for streaming. I...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Tabs restructured

PlanPremiumDeviceMotorola Moto X4Operating SystemAndroid Oreo My Question or Issue"The other change is a reduction in tabs. There used to be five at the bottom of the app, but now there are only three. “Browse”, which used to be its own thing, is now...

  • Casual Listener
  • Plan Premium Device Motorola Moto X4 Operating System Android Oreo   My Question or Issue "The other change is a reduction in tabs. There used to be five at the bottom of the app, but no...
  • 06v6g6sdn
  • Casual Listener
  • 118 Views
  • 1 replies
  • 1 likes
  • 118 Views
  • 1 replies
  • 1 likes

Solved!! Spotify closing after 15 seconds of music

Everytime i listen to around 15 seconds of music, the app just closes by itself. I alredy tried everything, including reinstalling, but the problem persists. The problem happens in both my devices. @Edit: The problem does not happen on Spotify Lite. ...

  • Casual Listener
  • Everytime i listen to around 15 seconds of music, the app just closes by itself. I alredy tried everything, including reinstalling, but the problem persists. The problem happens in both my devices. ...
  • filipecoimbra22
  • Casual Listener
  • 1075 Views
  • 2 replies
  • 3 likes
  • 1075 Views
  • 2 replies
  • 3 likes

Problems displaying my username on screen

PlanPremiumCountryChileDeviceHuawei Mate 8 (NXT-L09)Operating SystemAndroid Nougat 7.0 My Question or Issue I have created some playlists, all works fine but on the top of the player it says: "Playing from PlaylistFavs by (some random numbers and let...

  • Newbie
  • Plan Premium Country Chile Device Huawei Mate 8 (NXT-L09) Operating System Android Nougat 7.0   My Question or Issue  I have created some playlists, all works fine but on the...
  • 234 Views
  • 0 replies
  • 0 likes
  • Facebook
    username
  • 234 Views
  • 0 replies
  • 0 likes

Equaliser

PlanFreeCountryPolandDeviceXiaomi Redmi Note 4XOperating SystemAndroid Marshmallow My Question or Issue I've been experiencing quite an irritating problem recently. Whenever I'm listening to music with the equaliser ON I'm being interrupted by the co...

  • Newbie
  •   Plan Free Country Poland Device Xiaomi Redmi Note 4X Operating System Android Marshmallow   My Question or Issue  I've been experiencing quite an irritating problem recent...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes unless the screen is off/locked.

Premium account. UK. Oneplus3T / Android 8.0.0 Hi,For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I open other apps, or when doing nothing, as long as the screen is on). The onl...

  • Casual Listener
  •   Premium account. UK. Oneplus3T / Android 8.0.0     Hi, For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I...
  • filipecoimbra22
  • Casual Listener
  • 855 Views
  • 4 replies
  • 1 likes
  • 855 Views
  • 4 replies
  • 1 likes

Unexpected close

PlanPremiumCountryArgentina DeviceLG G6 h870-dsOperating SystemAndroid Oreo My Question or Issue The application crashed and restarted while playing a song

  • Newbie
  • Plan Premium Country Argentina  Device LG G6 h870-ds Operating System Android Oreo   My Question or Issue  The application crashed and restarted while playing a song
  • 246 Views
  • 0 replies
  • 2 likes
  • Android LG G6
  • 246 Views
  • 0 replies
  • 2 likes

Song Distortion

PlanPremiumCountry United StatesSamsung Galaxy S8 My Question or Issue The Song Rumba by Artist Anahi sound like there are two people singing at the same time. Its only this song and only recently. This was not an issue before. If you listed to this ...

  • Newbie
  • Plan Premium Country  United States Samsung Galaxy S8     My Question or Issue  The Song Rumba by Artist Anahi sound like there are two people singing at the same time. It...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Solved!! App is missing the Browse and Radio tab

PlanPremiumCountrySingapore DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I have lost the Browse and Radio buttons/tabs at the bottom of the app.

  • Casual Listener
  • Plan Premium Country Singapore   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I have lost the Browse and Radio buttons/tabs at the bo...
  • iirquhs
  • Casual Listener
  • 965 Views
  • 1 replies
  • 0 likes
  • 965 Views
  • 1 replies
  • 0 likes

Name/ID bug

Hello guysRecently i noticed that my spotify name turned into numbers and my picture turned into basic aswell. I log in with my facebook account and i did not make any changes to it and neither to my spotify app. It is really disturbing me because i ...

  • Newbie
  • Hello guys Recently i noticed that my spotify name turned into numbers and my picture turned into basic aswell. I log in with my facebook account and i did not make any changes to it and neither to ...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Chromebox, Can not start Spotify App

I have a ASUS Chromebox 3 N008U.Google Chrome OSVersion **bleep**.0.3497.120 (Officiell version) (64 bitar) When I try to start the Spotify App, it look like this.Why is Spotify app not working?

Screenshot 2018-09-26 at 17.18.49.png
  • Casual Listener
  • I have a  ASUS Chromebox 3 N008U. Google Chrome OS Version **bleep**.0.3497.120 (Officiell version) (64 bitar)   When I try to start the Spotify App, it look like this. Why is Sp...
  • 359 Views
  • 0 replies
  • 0 likes
  • 359 Views
  • 0 replies
  • 0 likes

Multiple songs are not available in one playlist in ALL devices

Hi, I have the well-known forum problem that some songs are not available, (grey color) however this problem happens in ALL my devices (desktop/windows, android and IOS) inside the same playlist. I have cheked that:1). The songs are available in my c...

  • Regular
  •   Hi,    I have the well-known forum problem that some songs are not available, (grey color) however this problem happens in ALL my devices (desktop/windows, android ...
  • Jose_M
  • Spotify Star
  • 486 Views
  • 10 replies
  • 0 likes
  • 486 Views
  • 10 replies
  • 0 likes

App closing after a few secounds of music playing

PlanFamily PremiumCountry SwitzerlandDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue The Android App is Wirkung fine to find Songs. After closing a Song the Musik will play för abtut 9 or 10 secounds Andi Team the App is closing a...

  • Newbie
  • Plan Family Premium Country  Switzerland Device Samsung Galaxy S8 Operating System Android    My Question or Issue  The Android App is Wirkung fine to find Songs. After ...
  • 199 Views
  • 0 replies
  • 2 likes
  • 199 Views
  • 0 replies
  • 2 likes

Endless Artist Radio is missing

PlanPremium Device(Samsung Note Operating System(Android Oreo) My Question or IssueHi, I've received the latest update which hides "browse" menu item, but I don't see any differences in artist radios. There is no download option still.Btw, it was alr...

  • Roadie
  • Plan Premium   Device (Samsung Note 😎 Operating System (Android Oreo)   My Question or Issue Hi, I've received the latest update which hides "browse" menu item, but I don't...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Wrong output device displayed and device list empty

PlanFreeCountryGermany DeviceXiaomi A1, HP ProDesk 400 G4, iMac, iPad Air, Yamaha RX-A860Operating SystemAndroid 8.0.1, fedora-28, iOS 12 My Question or IssueHello! I am new here and try Spotify since yesterday. I use the free account just to learn h...

  • Music Fan
  • Plan Free Country Germany  Device Xiaomi A1, HP ProDesk 400 G4, iMac, iPad Air, Yamaha RX-A860 Operating System Android 8.0.1, fedora-28, iOS 12   My Question or Issue Hello!&nbsp...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Spotify crashing on Android

PlanPremiumCountry USA/ JapanDeviceSamsung S7 Operating SystemAndroid 8.0 My Question or Issue My Spotify keeps shutting down after ten seconds. It's been like two weeks now.Samsung S7 Android 8.0 Spotify premium 8.4.75.670. reinstalled the app multi...

  • Newbie
  • Plan Premium Country  USA/ Japan Device Samsung S7  Operating System Android 8.0   My Question or Issue     My Spotify keeps shutting down after ten seconds. It's...
  • 214 Views
  • 0 replies
  • 2 likes
  • 214 Views
  • 0 replies
  • 2 likes

Sharing to Instagram Story Not Working

Free/PremiumCountry UKDevicePixel 2 googleOperating SystemAndroid My Question or Issue Have reinstalled Spotify and Instagram app and still cant share songs in stories.

  • Visitor
  •   Free/Premium Country  UK Device Pixel 2 google Operating System Android   My Question or Issue  Have reinstalled Spotify and Instagram app and still cant share songs i...
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Estoy en la app y después de un tiempo se o se reinicia sola

No había tenido problemas con la aplicación de Android hasta que actualice la aplicación a la versión 8.4.77.779 desde entonces si permanezco en la aplicación aproximadamente por más de 30 segundos se reinicia o se cierra automáticamente deteniendo l...

  • Newbie
  • No había tenido problemas con la aplicación de Android hasta que actualice la aplicación a la versión 8.4.77.779 desde entonces si permanezco en la aplicación aproximadamente por más de 30 segundos s...
  • 182 Views
  • 0 replies
  • 1 likes
  • 182 Views
  • 0 replies
  • 1 likes

[Chromecast] Volume, audio quality, shuffle issues

Premium plan, Android 9, Spotify version 8.4.75.670I've got numerous issues with Chromecast Audio and Spotify:- I have to restart the app to be able to adjust the volume from within the app. It works at first, but then somehow stops working, even tho...

  • Regular
  • Premium plan, Android 9, Spotify version 8.4.75.670 I've got numerous issues with Chromecast Audio and Spotify: - I have to restart the app to be able to adjust the volume from within the app. It w...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant download music to sd card

PlanPremium trial that ends on the 26th of this month Country United KingdomDeviceHTC 10 32gb Operating SystemAndroid 8.0.0 My Issue I cannot download music to my sd card as it says there is no space when I have 50+gb free with some files from other ...

  • Regular
  • Plan Premium trial that ends on the 26th of this month  Country  United Kingdom Device HTC 10 32gb  Operating System Android 8.0.0   My Issue  I cannot download mus...
  • Peter
  • Spotify Legend
  • 604 Views
  • 13 replies
  • 0 likes
  • 604 Views
  • 13 replies
  • 0 likes