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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115442 Views

27 replies

4 likes

  • 115442 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

232062 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 232062 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591798 Views

79 replies

3 likes

  • 591798 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485970 Views

580 replies

42 likes

Account
Free
  • 485970 Views
  • 580 replies
  • 42 likes

Retrieving a song from Spotify's own playlist

Hi There was a song in Spotify All Night Dance Party playlist around January 2019 that I used to like, but I have never saved it. I know that it is not possible to access my playing history on Android, but is it possible to view Spotify's own playlis...

Newbie

Hi There was a song in Spotify All Night Dance Party playlist around January 2019 that I used to like, but I have never saved it. I know that it is not possible to access my playing history on Androi...

Jᴀᴄᴋ

Roadie

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Can't play Die Lit by Playboi Carti

Hello, i am from Oman and for some reason the album Die Lit by Playboi Carti is unplayable for me, is there a way to fix this? I saw another post saying that its not available in Egypt too, does anybody know the reason for that?

Newbie

Hello, i am from Oman and for some reason the album Die Lit by Playboi Carti is unplayable for me, is there a way to fix this? I saw another post saying that its not available in Egypt too, does anyb...

1333 Views

0 replies

0 likes

  • 1333 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs stop playing, but don't actually pause

PlanPremiumCountryBrazilDeviceSamsung Galaxy S5 NeoOperating SystemAndroid 6.0.1My Question or IssueSo, I use Spotify on a regular basis and this bug is frequent but doesn't happen everyday or everytime. When I'm playing a song, sometimes, it will ra...

Casual Listener

  Plan Premium Country Brazil Device Samsung Galaxy S5 Neo Operating System Android 6.0.1 My Question or Issue So, I use Spotify on a regular basis and this bug is frequent but doesn't...

stormyuk

Music Fan

5106 Views

5 replies

2 likes

  • 5106 Views
  • 5 replies
  • 2 likes

Listen to different Playlists on different Devices _consecutively_

PlanPremiumCountryGermanyDeviceMultipleOperating SystemVarious My Question or IssueHello, is there any possibility to _not_ sync playlists accross devices?I would love to save the current playback state per device. So that i can listen to music on my...

Newbie

Plan Premium Country Germany Device Multiple Operating System Various   My Question or Issue Hello,   is there any possibility to _not_ sync playlists accross devices? I would ...

473 Views

0 replies

1 likes

  • 473 Views
  • 0 replies
  • 1 likes

Shuffle – Playback order changes when switching listening device

PlanPremium CountryUnited States DeviceiPhone XS, Dell OptiPlex 390, MacBook Pro Operating SystemiOS 12.3, Windows 7, macOS Mojave My Question or IssueI have long noticed that if I am shuffling my current playlist, the playback order will change imme...

Regular

Plan Premium   Country United States   Device iPhone XS, Dell OptiPlex 390, MacBook Pro   Operating System iOS 12.3, Windows 7, macOS Mojave   My Question or Issue I ...

863 Views

0 replies

6 likes

bug
improvement request
Playback issue
Playback issues
Shuffle Function
Shuffle Playlist
  • 863 Views
  • 0 replies
  • 6 likes

Superuser Contribution Can't share music to my Instagram stories.

I tried reinstalling both the apps and many solutions I found here but nothing workedPlanPremiumCountryIndiaDeviceHuwaei COR-AL100Operating SystemAndroid Version 9 Please find a solution and leave a link as its being a huge fuss.

Newbie

I tried reinstalling both the apps and many solutions I found here but nothing worked Plan Premium Country India Device Huwaei COR-AL100 Operating System Android Version 9   Please fin...

Jemi

Spotify Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Constant Waze banner

PlanPremiumCountryUS DeviceOne plus 5TOperating SystemOxygen OS 9.0.5 My Question or IssueWaze banner won't go away when connecting with Bluetooth on the car. I don't have Waze and it continues to tell me I'm connected even when I toggle it off as pe...

Newbie

  Plan Premium Country US   Device One plus 5T Operating System Oxygen OS 9.0.5   My Question or Issue Waze banner won't go away when connecting with Bluetooth on the car. ...

Jemi

Spotify Legend

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Superuser Contribution Weird veiw in now playing

What is this weird view?, how is it activated?PlanFree/PremiumCountryUSADeviceSamsung Galaxy s7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

What is this weird view?, how is it activated? Plan Free/Premium Country USA Device Samsung Galaxy s7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Iss...

Jemi

Spotify Legend

1074 Views

1 replies

0 likes

  • 1074 Views
  • 1 replies
  • 0 likes

UI is different for other members of Family Plan

I am not sure how, but we noticed a problem with my account. While they have the full set up(see attached photo), my account is stuck with the non-premium UI. I have none of the options available to them, although I am on a premium subscription

Casual Listener

I am not sure how, but we noticed a problem with my account. While they have the full set up(see attached photo), my account is stuck with the non-premium UI. I have none of the options available to ...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Superuser Contribution I cannot listen to podcasts. I see them but cannot open them. Iam using a s3. Ca anyone help please

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Jemi

Spotify Legend

933 Views

1 replies

0 likes

galaxy s3
Germany
Podcasts error
Premium
  • 933 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs on liked playlist not showing up on different phone

HI am trying to play my likes songs on another phone (both are androids) (I don't have premium), but none of my likes songs are coming up on my second phone

Newbie

HI am trying to play my likes songs on another phone (both are androids) (I don't have premium), but none of my likes songs are coming up on my second phone  

Jemi

Spotify Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Musicplayer Notification / ZTE Axon 10 Pro

PlanPremiumCountryGermanyDeviceZTE Axon 10 ProOperating SystemAndroid 9 Pie My Question or Issue Music and podcast work but thecontrol notification looks after a few minutes like the screenshot

Newbie

Plan Premium Country Germany Device ZTE Axon 10 Pro Operating System Android 9 Pie   My Question or Issue   Music and podcast work but the control notification looks after a few...

Jemi

Spotify Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

Stop from displaying on phone

When I'm listening on my computer and DON'T start Spotify on my phone how do I prevent Spotify from starting and displaying what I'm listening to on my phone? Pixel 2XL running Q beta 3 but this happened on stable builds too.

Gig Goer

When I'm listening on my computer and DON'T start Spotify on my phone how do I prevent Spotify from starting and displaying what I'm listening to on my phone?   Pixel 2XL running Q beta 3 but ...

jsannn

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting Rid Of The Download Switch/Button

PlanPremium For FamilyCountryUSDeviceSamsungOperating SystemAndroid My Question or IssueHi. I have been a premium user since 2016 and this has been my problem since then. I sent an email to Spotify about this and I was informed to post it here for us...

Rising Star 4

Plan Premium For Family Country US Device Samsung Operating System Android   My Question or Issue Hi. I have been a premium user since 2016 and this has been my problem since then. &n...

JBayudz

Rising Star 4

1057 Views

2 replies

0 likes

  • 1057 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liking a song from Daily Mixes, Radios Stations, etc causes duplicate songs in library

Plan: Premium, JapanDevice: Samsung Galaxy S10 PlusOperating System: Android Pie After a recent update, I noticed that if I liked a song it gets automatically added to my Library even if it has already been added. This causes duplicates, i.e.- if I "...

Regular

Plan: Premium, Japan Device: Samsung Galaxy S10 Plus Operating System: Android Pie   After a recent update, I noticed that if I liked a song it gets automatically added to my ...

Peter

Spotify Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

[Android] Song doesn't start or get stuck after a few seconds

PlanPremiumCountryItalyDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueFrom a couple of weeks I'm experiencing a very annoying issue with the android app. Randomly some song won't start playing, or get stuck after a few second...

Regular

Plan Premium Country Italy Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue From a couple of weeks I'm experiencing a very annoying issue with the android ...

Cholo981

Regular

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't turn off "Shuffle play" on my mobile phone

I live in Norway. I have installed Spotify on my PC and my tablet. I use Spotify for free, and have not upgraded to Premium. On both devices, it works just fine. I have established a playlist. I can play the playlist by selecting where in the playlis...

Casual Listener

I live in Norway. I have installed Spotify on my PC and my tablet. I use Spotify for free, and have not upgraded to Premium. On both devices, it works just fine. I have established a playlist. I can ...

tjliebro

Gig Goer

1401 Views

5 replies

0 likes

  • 1401 Views
  • 5 replies
  • 0 likes

Superuser Contribution "Spotify Connections" en barra de notificaciones.

Buen día, tengo un problema: En la barra de notificaciones me sale una notificación (valga la redundancia) que dice 'Spotify Connections' y no se por qué o para qué es. Es realmente molestó porque para usar los controles de la app debo deslizar esa n...

Newbie

Buen día, tengo un problema:   En la barra de notificaciones me sale una notificación (valga la redundancia) que dice 'Spotify Connections' y no se por qué o para qué es. Es realmente molestó ...

Peter

Spotify Legend

19046 Views

2 replies

6 likes

  • 19046 Views
  • 2 replies
  • 6 likes

Superuser Contribution EQ Wheel not there

Hi, The EQ Wheel isn't there when I try to adjust the sound settings. Tried rebooting the app, emptying caches, force stopping it, uninstalling and reinstalling but with no avail. Both the phone and app are up to date on software. Anyone have any ide...

Casual Listener

Hi,   The EQ Wheel isn't there when I try to adjust the sound settings. Tried rebooting the app, emptying caches, force stopping it, uninstalling and reinstalling but with no avail.   B...

Blueheight

Casual Listener

1127 Views

2 replies

0 likes

  • 1127 Views
  • 2 replies
  • 0 likes

Superuser Contribution Auto-stop Feature

Plan - PremiumCountry - USADevice - Samsung Galaxy S9+Operating System - Android 9 (Pie) My Question or Issue:The audio stop feature that is used in podcasts will reset itself whenever the phone screen is turned off.

Visitor

Plan - Premium Country - USA Device - Samsung Galaxy S9+ Operating System - Android 9 (Pie)   My Question or Issue: The audio stop feature that is used in podcasts will rese...

user-removed

Not applicable

517 Views

2 replies

0 likes

  • 517 Views
  • 2 replies
  • 0 likes