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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It may be A/B testing but the fotmat of my playlist psge has changed. Liked somgs has ben sh...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Casual Listener
1241 Views
3 replies
1 likes
PlanPremiumCountryGermanyDevicebq Aquaris E5 LTEOperating SystemAndroid 6.0.1 My Question or IssueSince the latest update there's no sorting option for my arrangement of all of my playlists in my library on my mobile device. To clearify I want to sor...
Plan Premium Country Germany Device bq Aquaris E5 LTE Operating System Android 6.0.1 My Question or Issue Since the latest update there's no sorting option for my arrangement of all ...
Casual Listener
1688 Views
1 replies
0 likes
PlanPremiumCountry: Philippines DeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueI get this pop-up message when I open the app. When I go to check the app storage, Downloads only shows 3.6GB; Other Apps shows 26.3GB; & Free sh...
Plan Premium Country: Philippines Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue I get this pop-up message when I open the app. When I go to chec...
963 Views
0 replies
3 likes
The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even running in the background. All my notifications for ever...
The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even runni...
Newbie
30240 Views
21 replies
0 likes
PlanPremiumDevice Samsung GalaxyOperating SystemAndroid Oreo My Question or IssueI will be a little bit off the grid due to offshore work but will make it online couple of times in a month but with a very very restricted Data Cap which usually around...
Plan Premium Device Samsung Galaxy Operating System Android Oreo My Question or Issue I will be a little bit off the grid due to offshore work but will make it online couple...
818 Views
0 replies
0 likes
PlanPremiumCountryArgentinaDeviceSamsung S10Operating SystemAndroid My Question or IssueWhen I lock the screen the music produced by spotify just stops. It were downloaded music, and I don't have any data service restriction or power saver. Thanks!
Plan Premium Country Argentina Device Samsung S10 Operating System Android My Question or Issue When I lock the screen the music produced by spotify just stops. It were downloaded mu...
Composer
3032 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceXiaomi Redmi 5SOperating System(Android Oreo) My Question or IssueEvery time i receive a Whatsapp notificaion the volume decreases, there's any solution for that?it's very annoying Thanks
Plan Premium Country Brazil Device Xiaomi Redmi 5S Operating System (Android Oreo) My Question or Issue Every time i receive a Whatsapp notificaion the volume decreases, there's...
607 Views
0 replies
0 likes
Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad. Do not comment on this thread if your suggestion will ...
Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad.&nbs...
Spotify Legend
883 Views
1 replies
0 likes
I have a Family plan account in the USA. I use a Pixel 2XL running Android 9. My desktop is a PC running Windows 7 Pro 64 bit.My Question or IssueThe Spotify App will not retrieve, display or play any of my Daily Mix playlists on my mobile phone. Whe...
I have a Family plan account in the USA. I use a Pixel 2XL running Android 9. My desktop is a PC running Windows 7 Pro 64 bit. My Question or Issue The Spotify App will not retrieve, di...
Spotify Legend
1486 Views
1 replies
2 likes
PlanPremiumCountryBrazilDeviceSamsung Galaxy A8 2018Operating SystemAndroid Pie My Question or IssueSince Spotify got its new design on the now playing tab the color background behind the album's cover started to have very poor quality. The rendering...
Plan Premium Country Brazil Device Samsung Galaxy A8 2018 Operating System Android Pie My Question or Issue Since Spotify got its new design on the now playing tab the color backgrou...
Spotify Legend
894 Views
1 replies
0 likes
Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wantedPlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS...
Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wanted Plan Premium Country Device (iP...
Casual Listener
992 Views
1 replies
0 likes
Hi Spotify! My library used to have menus like the left image and then one day this changed to the setup on the right. I want to get this back! The image on the left is of my friends spotify app, the one on the right is mine. Both are the same versio...
Hi Spotify! My library used to have menus like the left image and then one day this changed to the setup on the right. I want to get this back! The image on the left i...
Spotify Legend
1825 Views
6 replies
6 likes
How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly?DEVICE:- Samsung galaxy S7edge ANDROID:- Version OREOMODEL:- release year 2017Rest is fine.
How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly? DEVICE:- Samsung ga...
Spotify Legend
1255 Views
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Spotify keeps jumping/stuttering only when connected to the car Bluetooth. The same problem is happening in two different cars. All my other apps work fine so the problem is just with Spotify. I have read multiple treads in regards to this issue but ...
Spotify keeps jumping/stuttering only when connected to the car Bluetooth. The same problem is happening in two different cars. All my other apps work fine so the problem is just with Spotify. I have...
671 Views
0 replies
1 likes
The local files appear but it isn't downloading to the tablet. I disabled my firewall and I think I am on the same network because spotify connect works and I guess that would mean that i am on the correct network.
The local files appear but it isn't downloading to the tablet. I disabled my firewall and I think I am on the same network because spotify connect works and I guess that would mean that i am on the c...
Spotify Legend
686 Views
1 replies
0 likes
So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade playlists using my premium account they don't ever mes...
So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade pla...
Spotify Legend
660 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceSamsung S8Operating SystemAndroid One UI version 1.0Adroid version 9 My Question or IssueWhen I am playing music the app shuts down after playing one and a half songs and I have to restart the app..it happens with both ...
Plan Premium Country Canada Device Samsung S8 Operating System Android One UI version 1.0 Adroid version 9 My Question or Issue When I am playing music the app shuts...
Spotify Legend
1337 Views
7 replies
1 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy 9Operating System My Question or IssueI try to control spotify from my phone sometimes. I play the music on my computer but it won't let me use my phone as the remote control unless I download it again...
Plan Free Country United States Device Samsung Galaxy 9 Operating System My Question or Issue I try to control spotify from my phone sometimes. I play the music on my ...
441 Views
0 replies
0 likes
PlanPremiumCountryUKDevice(Android car stereo)My Question or Issue I keep getting an issue where I downloaded my playlists for offline listening and they randomly lose their downloaded status (the green arrow). I updated spotify the other day and the...
Plan Premium Country UK Device (Android car stereo) My Question or Issue I keep getting an issue where I downloaded my playlists for offline listening and they randomly lose their down...
Casual Listener
676 Views
1 replies
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I am a musician and I have to listen my songs before reherasal.Yesterday my Library view changed immediately and it is very hard to use.But it is not the essential problem.The essential problem is that I can't listen songs when I enter songs from art...
I am a musician and I have to listen my songs before reherasal.Yesterday my Library view changed immediately and it is very hard to use.But it is not the essential problem.The essential problem is th...
389 Views
0 replies
1 likes
