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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839752 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839752 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13611 Views
  • 1 replies
  • 0 likes
  • 13611 Views
  • 1 replies
  • 0 likes

Solved!! New Layout A/B test

PlanPremium CountryNetherlands DeviceOnePlus One Operating SystemLineageOS 15.1 + OpenGapps + su My FeedbackThis layout change isn't a good one. The repeat button is hidden behind a menu icon and the devices available is surprisingly inconvenient whe...

  • Newbie
  • P lan Premium   Country Netherlands   Device OnePlus One   Operating System LineageOS 15.1 + OpenGapps + su   My Feedback This layout change isn't a good one. The rep...
  • Loxer
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Very slow download

Hello, I am using spotify premium for 2 months now and i never had problems when it comes to downloading music (cept those unavailable ones). Now after updating my spotify app to the lastest version through playstore i noticed how slow my downloads h...

  • Casual Listener
  • Hello, I am using spotify premium for 2 months now and i never had problems when it comes to downloading music (cept those unavailable ones). Now after updating my spotify app to the lastest version ...
  • jnthws
  • Casual Listener
  • 25587 Views
  • 2 replies
  • 1 likes
  • 25587 Views
  • 2 replies
  • 1 likes

Chromecast implementation is buggy

PlanPremiumCountryNorwayDeviceSamsung Galaxy Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue I constantly have to reboot my phone in order to see my chromecast devices. They show up without problems in Google Home, YouTube apps and others...

  • Newbie
  • Plan Premium Country Norway Device Samsung Galaxy Galaxy S8 Operating System Android 8.0.0   My Question or Issue  I constantly have to reboot my phone in order to see my chromeca...
  • 307 Views
  • 0 replies
  • 4 likes
  • 307 Views
  • 0 replies
  • 4 likes

Problems with my Pixel 2 xl, using the original usb c adapter, i cant skip song on spotify

PlanPremiumCountryGermanyDevice(Google Pixel 2 XL)Operating System(Android 8.1) My Question or Issue Cant skip song on spotify, just pause and play, i can skip the songs on google play without any problems, so the problem is on spotify, i reinstalled...

  • Casual Listener
  • Plan Premium Country Germany Device (Google Pixel 2 XL) Operating System (Android 8.1)   My Question or Issue   Cant skip song on spotify, just pause and play, i can skip the song...
  • fooosp
  • Regular
  • 483 Views
  • 2 replies
  • 0 likes
  • 483 Views
  • 2 replies
  • 0 likes

Superuser Contribution Battery Drain Since Last Update

PlanPremiumCountryUSA Device(LG V30Operating SystemAndroid 8.0 It seems every since the latest update to the android version of spotify my battery on my phone is draining really fast. i Got rid of other apps i thought could be the problem but im sure...

  • Casual Listener
  • Plan Premium Country USA   Device (LG V30 Operating System Android 8.0   It seems every since the latest update to the android version of spotify my battery on my phone is drainin...
  • jholtx
  • Newbie
  • 558 Views
  • 2 replies
  • 4 likes
  • 558 Views
  • 2 replies
  • 4 likes

The Android App is Buggy

PlanPremiumCountry EnglandDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssueMy issue is the same as this onehttps://community.spotify.com/t5/Android/APP-BUGS/td-p/4530811I've tried the suggested possible fixes including clea...

  • Newbie
  • Plan Premium Country  England Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue My issue is the same as this one https://community.spotify....
  • 388 Views
  • 0 replies
  • 1 likes
  • bugs
    Version 8.4.17.640 armV7
  • 388 Views
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  • 1 likes

Superuser Contribution Cant find Shuffle Play on my playlist.

Hello, im using a Samsung Galaxy Note 5 and I only have a free plan. I cant seem to find the shuffle play on my playlist songs, note that ive already tried reinstalling the app.

  • Casual Listener
  • Hello, im using a Samsung Galaxy Note 5 and I only have a free plan. I cant seem to find the shuffle play on my playlist songs, note that ive already tried reinstalling the app.  
  • Sakkls
  • Casual Listener
  • 875 Views
  • 5 replies
  • 0 likes
  • 875 Views
  • 5 replies
  • 0 likes

Superuser Contribution downloaded music will not play sometimes while offline

Plan PremiumCountry UsaDevice android galaxy s7 edge Operating System Android Oreo My Question or Issue This morning I attempted to play a song which I have downloaded in the past and played hundreds of times in the past and I am the premium paying s...

  • Music Fan
  • Plan  Premium Country  Usa Device  android galaxy s7 edge  Operating System  Android Oreo   My Question or Issue  This morning I attempted to play a ...
  • ken4runner7
  • Music Fan
  • 595 Views
  • 9 replies
  • 1 likes
  • 595 Views
  • 9 replies
  • 1 likes

Can't login on Chinese radio head unit with Android 6.0

FreeCountry USA DeviceChinese radio head unitOperating SystemAndroid 6.0 My Question or IssueI recently installed a Chinese head unit in my car (Android 6.0). Downloaded Spotify from Google Play and created account, made initial music selections etc....

  • Newbie
  •   Free Country  USA   Device Chinese radio head unit Operating System Android 6.0   My Question or Issue I recently installed a Chinese head unit in my car (Android 6.0)...
  • 469 Views
  • 0 replies
  • 0 likes
  • chinese radio
    head unit
  • 469 Views
  • 0 replies
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Since no one seemed to solve the "Blocked Song" issue yet...

I was listening to an album on the Spotify mobile app on my Samsung 7, and accidentally hit the "Block Song" button. I cannot recover the song back to the album, but I do have the song on another playlist. After extensive research, I found that this ...

  • Casual Listener
  • I was listening to an album on the Spotify mobile app on my Samsung 7, and accidentally hit the "Block Song" button. I cannot recover the song back to the album, but I do have the song on another pla...
  • Mooglemaster415
  • Casual Listener
  • 257 Views
  • 2 replies
  • 0 likes
  • 257 Views
  • 2 replies
  • 0 likes

Why I am not a Spotify user - immersive mode is not supported

PlanFree/PremiumCountry DevicePixel 2 xlOperating SystemAndroid My Question or Issue Spotify devs doesn't now about immersive mode. Black bar at the bottom of the screen when navigation bar disabled. I would be happy to attach the screenshot but Spot...

  • Newbie
  • Plan Free/Premium Country   Device Pixel 2 xl Operating System Android    My Question or Issue  Spotify devs doesn't now about immersive mode. Black bar at the bottom of...
  • 206 Views
  • 0 replies
  • 0 likes
  • Android
  • 206 Views
  • 0 replies
  • 0 likes

Newb question about Spotify-Instagram

PremiumCountry SwedenDeviceXperia XZOperating SystemAndroid Oreo My Question or Issue So I decided to try out this new cool feature sharing my music with my friends on Instagram MyStory. I've seen others do it with screen recording so this seemed so ...

  • Music Fan
  • Premium Country  Sweden Device Xperia XZ Operating System Android Oreo   My Question or Issue  So I decided to try out this new cool feature sharing my music with my friends o...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Crashing on startup

PlanPremiumCountry Sweden DeviceOnePlus 3TOperating SystemAndroidMy Question or Issue Since the latest update today the application crashes on every startup. The search bar starts to render and then everything closes. Every time. Have tried clearing ...

  • Casual Listener
  • Plan Premium Country  Sweden   Device OnePlus 3T Operating System Android My Question or Issue  Since the latest update today the application crashes on every startup. The se...
  • tcaravana
  • Regular
  • 1428 Views
  • 24 replies
  • 3 likes
  • 1428 Views
  • 24 replies
  • 3 likes

Superuser Contribution Not possible to add songs to queue on Chromecast streaming

Hi there,since two days I am Not able to add songs to queue when streaming on Chromecast (no matter which of the chromecasts).My girlfriend is still able to do it.I have an Samsung Galaxy 8 with Android 8. Spotify Version 8.4.66.733 arm V7She has an ...

  • Visitor
  • Hi there, since two days I am Not able to add songs to queue when streaming on Chromecast (no matter which of the chromecasts). My girlfriend is still able to do it. I have an Samsung Galaxy 8 wit...
  • mkleban
  • Music Fan
  • 4814 Views
  • 46 replies
  • 57 likes
  • 4814 Views
  • 46 replies
  • 57 likes

Playlist Name show my user name

PlanPremiumCountryBrasilDevice(Samsung Galaxy J7 Pro 2018)Operating System(Android Nougat) My problem is that whenever I listen to a song, at the top of the screen, where the playlist name appears, my username is appearing, and I was wondering if thi...

  • Casual Listener
  • Plan Premium Country Brasil Device (Samsung Galaxy J7 Pro 2018) Operating System (Android Nougat)     My problem is that whenever I listen to a song, at the top of the screen, wh...
  • Loxer
  • Spotify Star
  • 245 Views
  • 3 replies
  • 0 likes
  • 245 Views
  • 3 replies
  • 0 likes

Solved!! Stuck in offline on galaxy s7

PlanPremiumCountryIreland DeviceGalaxy s7Operating SystemAndroid 7.0 My Question or Issue Since this morning I have been unable to get spotify out of offline mode. I have checked that the option is disabled in settings and I have logged out then chan...

  • Casual Listener
  •   Plan Premium Country Ireland  Device Galaxy s7 Operating System Android 7.0   My Question or Issue  Since this morning I have been unable to get spotify out of offlin...
  • ArthurDigbyS
  • Newbie
  • 2154 Views
  • 4 replies
  • 0 likes
  • 2154 Views
  • 4 replies
  • 0 likes

How to see all my songs on phone?

Hi, I'm mainly using spotify on my computer where I add songs by clicking on plus sign and then play them by clicking on "Songs".I remember that when I was playing songs on phone I would go "Your library" and I could click there also on "Songs". But ...

  • Regular
  • Hi, I'm mainly using spotify on my computer where I add songs by clicking on plus sign and then play them by clicking on "Songs". I remember that when I was playing songs on phone I would go "Your l...
  • Loxer
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Bluetooth Disconnection Doesn't Pause Music

PlanPremiumCountry AustraliaDevice(OnePlus 6 256GB)Operating System(Android 8.1.0.) My Question or Issue I listen to Spotify almost solely in my car and for years when I've turned my car off (ending the Bluetooth connection) Spotify has paused, and r...

  • Newbie
  • Plan Premium Country   Australia Device (OnePlus 6 256GB) Operating System (Android 8.1.0.)   My Question or Issue   I listen to Spotify almost solely in my car and for y...
  • forcedrevival
  • Gig Goer
  • 946 Views
  • 1 replies
  • 0 likes
  • 946 Views
  • 1 replies
  • 0 likes

Cannot search for songs on cellular

PlanPremium Country US DeviceSamsung Galaxy 8 Operating SystemAndroid Version 8.0.0 (Oreo) My Question or Issue I cannot search for music over the cellular network. It says to go online. I want to search over the celluar network. I've attached my set...

  • Newbie
  • Plan Premium   Country  US   Device Samsung Galaxy 8   Operating System Android Version 8.0.0 (Oreo)   My Question or Issue  I cannot search for music over ...
  • Billy-J
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

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