Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375587 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUSADeviceBlackBerry KEY2Operating SystemAndroid 8.1.0 My IssueWhen trying to report explicit content, I get an error. Screenshot attached. Been hapening for a few weeks now.
Plan Premium Country USA Device BlackBerry KEY2 Operating System Android 8.1.0 My Issue When trying to report explicit content, I get an error. Screenshot attached. Been hapening for...
Spotify Legend
624 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI like the new interface for Android but where did u leave my songs menu ? I don't want to li...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I like ...
Spotify Legend
1051 Views
3 replies
3 likes
PlanFreeCountryIsraelDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or IssueHi, im speaking 2 languages, and i've added singers and songs to my favourites feom both languages. However, i always get 4 daily mixes which one of them is comp...
Plan Free Country Israel Device Samsung Galaxy 8 Operating System Android 9 My Question or Issue Hi, im speaking 2 languages, and i've added singers and songs to my favourites feom b...
Spotify Star
612 Views
1 replies
0 likes
Plan PremiumCountrySwitzerland DeviceSamsung Galaxy 8Operating System Android 9 My Question or IssueNo discover weekly this Monday??
Plan Premium Country Switzerland Device Samsung Galaxy 8 Operating System Android 9 My Question or Issue No discover weekly this Monday??
Spotify Star
592 Views
1 replies
2 likes
I tried uninstalling every app and program on my desktop, cell phone and tablet. My local files, that are originally on my desktop (Windows 10), sync with my cell phone (Android on Pixel 2). For some reason, the same files won't sync with my tablet (...
I tried uninstalling every app and program on my desktop, cell phone and tablet. My local files, that are originally on my desktop (Windows 10), sync with my cell phone (Android on Pixel 2). For some...
321 Views
0 replies
0 likes
For a long while now the search feature in a playlist have been hidden away in a menu for no reason what so ever. Before it was just right at the top. You swipe down and you press a thing at the top, you search for what ever song you want and boom ur...
For a long while now the search feature in a playlist have been hidden away in a menu for no reason what so ever. Before it was just right at the top. You swipe down and you press a thing at the top,...
619 Views
0 replies
1 likes
I have this problem by using my Bose soundtouch with my wireless lan connection. I can only repeat the playlist but not a single track. This problem isn't there if I use bluetooth.With bluetooth I can repeat a track too, PlanPremiumCountry germany De...
I have this problem by using my Bose soundtouch with my wireless lan connection. I can only repeat the playlist but not a single track. This problem isn't there if I use bluetooth. With blu...
404 Views
0 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueThe Spotify App for watches in the Samsung Galaxy Store is missing.I assume it has not been made available for the South African region yet. Please a...
Plan Premium Country South Africa Device Samsung Galaxy S8 Operating System Android Pie My Question or Issue The Spotify App for watches in the Samsung Galaxy Store is missing. I as...
358 Views
0 replies
0 likes
PlanFreeCountryUS DeviceSamsung Android phoneOperating SystemAndroid My Question or IssueI set my phone down in something sticky by accident when a great song was on. I picked it up to clean it, and I did something (no idea what) and it skipped, or t...
Plan Free Country US Device Samsung Android phone Operating System Android My Question or Issue I set my phone down in something sticky by accident when a great song was on.&...
331 Views
0 replies
0 likes
PlanPremiumCountryThailandDeviceSamsung Galaxy Note 9Operating SystemAndroid My Question or IssueAll tracks keep skipping randomly to next track after a minute. Have been using for couple of months but this is the first time. Pls look into this. I tr...
Plan Premium Country Thailand Device Samsung Galaxy Note 9 Operating System Android My Question or Issue All tracks keep skipping randomly to next track after a minute. Have been usi...
239 Views
0 replies
0 likes
I brani cambiano automaticamente dopo 30 secondi dalla riproduzione. Se continua così disdico dopo 3 anni labbonamento
I brani cambiano automaticamente dopo 30 secondi dalla riproduzione. Se continua così disdico dopo 3 anni labbonamento
383 Views
0 replies
1 likes
PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem, I released two songs with a friend, but I can not read one.I also noti...
Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
410 Views
0 replies
0 likes
Old s7 screen smashed, cannot log out of spotify account. How do I bring it over to new s10? I can't see my music once logged into spotify on new phone........
Old s7 screen smashed, cannot log out of spotify account. How do I bring it over to new s10? I can't see my music once logged into spotify on new phone........
297 Views
0 replies
0 likes
App keeps crashing when I try to add "This Is Bastille" playlist to homescreen. PlanPremiumCountryPortugal Device(OnePlus One)Operating System(Android)
App keeps crashing when I try to add "This Is Bastille" playlist to homescreen. Plan Premium Country Portugal Device (OnePlus One) Operating System (Androi...
648 Views
0 replies
0 likes
I also have the same problem with pioneer ZS8250BT, my phone can connect with it and stream audio in bluetooth audio mode, but when in spotify app, it show "no device connected". How to work around this problem?
I also have the same problem with pioneer ZS8250BT, my phone can connect with it and stream audio in bluetooth audio mode, but when in spotify app, it show "no device connected". How to work around t...
461 Views
0 replies
0 likes
PlanStudent PremiumCountryIndiaDeviceMoto G4+Operating SystemAndroid 8.1.0 (dotOS v2.5) My Question or Issuespotify app is not showing me a option to share it on instagram storieseven in more it is just showing instagram direct but no option to share...
Plan Student Premium Country India Device Moto G4+ Operating System Android 8.1.0 (dotOS v2.5) My Question or Issue spotify app is not showing me a option to share it on inst...
342 Views
0 replies
0 likes
Plan Premium Country UK Device Samsung s10e Operating System Android 9 (Pie) My Question or Issue Whenever I try to download an album in the app, I get a white notification bar at the bottom of the app screen with the message, "You've discovered a Pr...
Plan Premium Country UK Device Samsung s10e Operating System Android 9 (Pie) My Question or Issue Whenever I try to download an album in the app, I get a white notification bar at t...
Music Fan
4297 Views
1 replies
1 likes
Hallo, Kann mir jemand erklären was das soll? Gruß Stefenzo
Hallo, Kann mir jemand erklären was das soll? Gruß Stefenzo
351 Views
0 replies
0 likes
How do I turn off the Car View on my aftermarket android base car stereo? I am using the app from Google play store. I turned it off in settings, but it's still that ugly car view screen. PlanPremiumCountryUSDevicePyle headunitOperating SystemAndroid
How do I turn off the Car View on my aftermarket android base car stereo? I am using the app from Google play store. I turned it off in settings, but it's still that ugly car view screen. &nbs...
Spotify Legend
868 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
396 Views
1 replies
0 likes
