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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118067 Views

27 replies

4 likes

  • 118067 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237672 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237672 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598452 Views

79 replies

3 likes

  • 598452 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490997 Views

581 replies

42 likes

Account
Free
  • 490997 Views
  • 581 replies
  • 42 likes

Spotify no longer working with in car bluetooth controls

PlanPremiumCountryUKDeviceOneplus 3TOperating SystemAndroid 9.0 My Question or IssueI updated to Andriod 9.0 on Saturday, and have reinstalled and updated all of my apps on a clean install. Since installing the latest version of Spotify on android 9 ...

Newbie

Plan Premium Country UK Device Oneplus 3T Operating System Android 9.0   My Question or Issue I updated to Andriod 9.0 on Saturday, and have reinstalled and updated all of my apps on a...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Bluetooth headphones won't play Spotify songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

1080 Views

0 replies

0 likes

  • 1080 Views
  • 0 replies
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2 Spotify accounts on the same phone, both updated but with totally different libraries. Please help

PlanPremiumCountryUSADevice(Samsung Galaxy Note 9)Operating System(Android Oreo) My Question or IssueSo I started a Spotify account and it wouldn't allow me to link with my facebook, apparently I had an older account already linked so I renewed that ...

Casual Listener

Plan Premium Country USA Device (Samsung Galaxy Note 9) Operating System (Android Oreo)   My Question or Issue So I started a Spotify account and it wouldn't allow me to link with...

MrMyk

Casual Listener

6912 Views

2 replies

0 likes

  • 6912 Views
  • 2 replies
  • 0 likes

Spotify with Chromecast

PlanPremium Family PlanCountryUnited StatesDeviceSamsung Galaxy 9 plusOperating SystemWindows 10 My Question or IssueSo, I have always used Google Chromecast to cast my Spotify to my television/speakers from both my computer or my smartphone. Well, C...

Roadie

Plan Premium Family Plan Country United States Device Samsung Galaxy 9 plus Operating System Windows 10   My Question or Issue So, I have always used Google Chromecast to cast my Spoti...

529 Views

0 replies

0 likes

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Having trouble downloading songs on mobile app

PlanPremiumCountryBrazilDeviceLenovo Vibe K5Operating SystemAndroid 6 Marshmallow My Question or IssueI'm attemping to download an album which is saved on my library, but everytime i flip the download switch it tells me to "Go to settings to download...

Casual Listener

Plan Premium Country Brazil Device Lenovo Vibe K5 Operating System Android 6 Marshmallow   My Question or Issue I'm attemping to download an album which is saved on my library, but eve...

1825 Views

0 replies

0 likes

  • 1825 Views
  • 0 replies
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Random beeping when locking/unlocking since last update

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid PieSpotify Version8.5.9.737 My Question or IssueEver since updating yesterday, every time the phone is locked or unlocked, phantom notifications are causing an irritating...

Newbie

Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android Pie Spotify Version 8.5.9.737   My Question or Issue Ever since updating yesterday, every ...

848 Views

0 replies

0 likes

  • 848 Views
  • 0 replies
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Sync between devices is broken and app cant handle big data

PlanUnimportantCountryUnimportantDeviceUnimportantOperating SystemUnimportant My Question or IssueSyncing your saved songs between devices, especially between different operating systems, is totally broken. If I save a song while using the desktop ve...

Casual Listener

Plan Unimportant Country Unimportant Device Unimportant Operating System Unimportant   My Question or Issue Syncing your saved songs between devices, especially between different oper...

774 Views

0 replies

0 likes

broken
bugs
rant
saved list
  • 774 Views
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Superuser Contribution Problem with Spotify and bluetooth car radio

Plan PremiumPremiumCountry ItalyDevice Huawei P9 LiteOperating System AndroidMy Question or IssueFor about a month when I listen to Spotify (Premium) with the car radio (Alfa Romeo Giulietta 5" display) through the bluetooth of the mobile the listeni...

Casual Listener

Plan Premium Premium Country  Italy Device Huawei P9 Lite Operating System  Android My Question or Issue For about a month when I listen to Spotify (Premium) with the car radio (...

Fastdoc1

Casual Listener

1239 Views

2 replies

0 likes

  • 1239 Views
  • 2 replies
  • 0 likes

Spotify blocks all other audio apps from being controlled via bluetooth

PlanPremiumDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueJust switched back to Spotify Premium from another service and really regretting it after installing it on my phone. It has cometely taken over my phone and overrides ...

Newbie

Plan Premium Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Just switched back to Spotify Premium from another service and really regretting it after ...

835 Views

0 replies

1 likes

  • 835 Views
  • 0 replies
  • 1 likes

Certain albums not showing up in app but available via weblink

I've noticed when I select an artist in the app, sometimes certain albums don't appear. It's still possible to get them using web and selecting them via a web link for the said album on Spotify using Google. I wanted to know why this is the case and ...

Newbie

I've noticed when I select an artist in the app, sometimes certain albums don't appear. It's still possible to get them using web and selecting them via a web link for the said album on Spotify using...

2710 Views

0 replies

4 likes

  • 2710 Views
  • 0 replies
  • 4 likes

Solved!! Offline mode for Samsung S8

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBefore the new update, on my phone I could easily switch to offline mode by just clicking off...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Before ...

Billy-J

Spotify Star

3339 Views

3 replies

0 likes

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  • 3 replies
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Intrusive unclosable ads

Recently, I get unclosable ads on the Android app that lead me back to the song title whenever I close it. And it keeps getting stuck in a loop. HELP!!! Life sucks as a free user!

Newbie

Recently, I get unclosable ads on the Android app that lead me back to the song title whenever I close it. And it keeps getting stuck in a loop. HELP!!! Life sucks as a free user!

1215 Views

0 replies

0 likes

  • 1215 Views
  • 0 replies
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spotify connects to non existing devices

Plan premium Country Italy Device mate 10 pro huaweiOperating SystemPie My Question or IssueSpotify switches to unknown devices even if wify is off and connection is restricted to local devices. Additionally it jumps to the next track before the end ...

Newbie

Plan premium   Country Italy   Device mate 10 pro huawei Operating System Pie   My Question or Issue Spotify switches to unknown devices even if wify is off and connecti...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
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Can't hide last played radio

It's possible to hide last played playlist, song, artist on the app,but I can't hide radiostations. On the desktop version it's possible to hide radio stations. But unfortunately there is no synchronization between app and desktop version, so a menu ...

Casual Listener

It's possible to hide last played playlist, song, artist on the app,but I can't hide radiostations. On the desktop version it's possible to hide radio stations. But unfortunately there is no synchron...

316 Views

0 replies

0 likes

  • 316 Views
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Open Mixtapes fails

Opening the "my Mixtapes" fails with error message "something went wrong. Please try again later." Internet connection is available and I can open every other other Playlists songs - also the nozdownloaded ones.

Casual Listener

Opening the "my Mixtapes" fails with error message "something went wrong. Please try again later." Internet connection is available and I can open every other other Playlists songs - also the nozdown...

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Android Notification won't show

Why I don't get notification when I'm listening.PlanFreeCountryFinlandDeviceHonor 7 Lite (Honor 5C)Operating SystemAndroid Oreo 8.1

Music Fan

Why I don't get notification when I'm listening. Plan Free Country Finland Device Honor 7 Lite (Honor 5C) Operating System Android Oreo 8.1

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
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I want to see in discord im listening spotify

I want to see in Discord profile im listening music in spotify, but i dont see it. Discord say: I need to put in Spotify settings share to any application what im listening. I put it on, but it doesnt work. What i need to do?

Newbie

I want to see in Discord profile im listening music in spotify, but i dont see it. Discord say: I need to put in Spotify settings share to any application what im listening. I put it on, but it doesn...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
  • 0 likes

Spotify starts by itself

Plan PremiumDevice : OnePlus 3Operating System: Android 8.0 My Question or IssueSpotify starts playing music randomly at any time. My phone can be on the table and he just starts playing music. It's a bit problematic when I'm at courses or the librar...

Casual Listener

Plan  Premium Device : OnePlus 3 Operating System: Android 8.0   My Question or Issue Spotify starts playing music randomly at any time. My phone can be on the table and he just starts...

VlPerth

Music Fan

994 Views

1 replies

0 likes

  • 994 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starts playing on own

PlanFreeCountryUSADevice Samsung Galaxy 9Operating SystemAndroid verison 9 Almost every morning when I check my phone Spotify has opened on it's own with some random song on. My phone is always charging when it happens. The other day it did it during...

Newbie

Plan Free Country USA Device      Samsung Galaxy 9 Operating System Android verison 9   Almost every morning when I check my phone Spotify has opened on it's own with s...

VlPerth

Music Fan

739 Views

2 replies

0 likes

  • 739 Views
  • 2 replies
  • 0 likes

App randomly opens when i dont want it to

My spotify app randomly oppens when i dont want it to. Scrolling facebook bam spotify opens. Watching netflix bam spotify opens. Browsing you tube bam spotify opens. Getting more frequent last couple days. I have tried closing the app completely. Tri...

Newbie

My spotify app randomly oppens when i dont want it to. Scrolling facebook bam spotify opens. Watching netflix bam spotify opens. Browsing you tube bam spotify opens. Getting more frequent last couple...

VlPerth

Music Fan

707 Views

2 replies

0 likes

  • 707 Views
  • 2 replies
  • 0 likes