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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 843068 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843068 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14385 Views
  • 1 replies
  • 0 likes
  • 14385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Player não funciona em segundo plano.

PlanPremiumCountry BrasilDeviceLG K10 2017Operating SystemAndroid 7.0 My Question or Issue O player não fica mais em segundo plano e às vezes para de tocar sozinho. Tem situações também que eu vou atender ligação e o player continua tocando a música.

  • Newbie
  • Plan Premium Country  Brasil Device LG K10 2017 Operating System Android 7.0   My Question or Issue  O player não fica mais em segundo plano e às vezes para de tocar sozinho....
  • Guido
  • Spotify Legend
  • 12943 Views
  • 1 replies
  • 1 likes
  • 12943 Views
  • 1 replies
  • 1 likes

Superuser Contribution Samsung Gear S3 Compatability Issues

PlanPremiumCountry Not ApplicableDeviceGear S3Operating SystemSamsung Tizen My Question or Issue I use Spotify on my Gear S3 when running to listen tomusic as well as listen to my running coaching program. I use a number of different coaching program...

  • Casual Listener
  • Plan Premium Country  Not Applicable Device Gear S3 Operating System Samsung Tizen   My Question or Issue  I use Spotify on my Gear S3 when running to listen tomusic as well ...
  • Katerina
  • Spotify Legend
  • 528 Views
  • 3 replies
  • 0 likes
  • G3
    Samsung
  • 528 Views
  • 3 replies
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Solved!!Superuser Contribution Android Auto Unable to browse by Album.

PlanPremiumCountry UKDeviceNexus 6pOperating SystemAndroid Oreo My Question or Issue Since update before last I've been unable to browse albums via Android auto. Spinning circle is shown and doesn't load. I do have a lot of albums saved but used to w...

  • Music Fan
  •   Plan Premium Country  UK Device Nexus 6p Operating System Android Oreo   My Question or Issue   Since update before last I've been unable to browse albums via A...
  • noflux
  • Music Fan
  • 2937 Views
  • 15 replies
  • 0 likes
  • 2937 Views
  • 15 replies
  • 0 likes

Music stop playing randomly

PlanPremiumCountry BelgiumDeviceOnePlus 5 running OxygenOS 5.1.4Operating SystemAndroid My Question or IssueSince few weeks from now, I have several issues with spotify android app on my phone. I'm listening an offline playlist (but the wifi is still...

  • Regular
  •   Plan Premium Country  Belgium Device OnePlus 5 running OxygenOS 5.1.4 Operating System Android   My Question or Issue Since few weeks from now, I have several issues with ...
  • LOMP76
  • Newbie
  • 2398 Views
  • 8 replies
  • 2 likes
  • 2398 Views
  • 8 replies
  • 2 likes

Superuser Contribution Realice pago

Hice pago y no tengo cuenta sin comerciales y no se puede descargar

  • Newbie
  • Hice pago y no tengo cuenta sin comerciales y no se puede descargar
  • Belt01
  • Newbie
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes

Unable to download certain podcasts

PlanPremiumCountry USDeviceSamsung Galaxy Operating SystemAndroid My Question or Issue For some reason I'm unable to download certain podcasts, Disgraceland and Welcome to the Magic Tavern to be specific. Other podcasts are downloading just fine, the...

  • Casual Listener
  • Plan Premium Country  US Device Samsung Galaxy   Operating System Android   My Question or Issue  For some reason I'm unable to download certain podcasts, Disgraceland ...
  • SqwEEt
  • Casual Listener
  • 1732 Views
  • 1 replies
  • 1 likes
  • 1732 Views
  • 1 replies
  • 1 likes

Spotify Stops Working For No Reason

PlanPremiumCountry Turkey DeviceAsus Zenfone 2Operating SystemAndroid 5.0 My Question or Issue It was working all fine until a couple days ago. Now the app just stops working after maybe 10 seconds or a minute. It changes. Also when I launch the app ...

  • Regular
  •   Plan Premium Country  Turkey  Device Asus Zenfone 2 Operating System Android 5.0   My Question or Issue   It was working all fine until a couple days ago. Now t...
  • Kleeia
  • Regular
  • 280 Views
  • 3 replies
  • 1 likes
  • 280 Views
  • 3 replies
  • 1 likes

I can not fast forward - Android

PlanFamilyCountry GermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue When listening to music I can't fast forward or backward the song. When reinstalling the app it works for quite some time (~2 weeks) before it sto...

  • Casual Listener
  • Plan Family Country  Germany Device Samsung Galaxy S7 Edge Operating System Android 8.0.0   My Question or Issue   When listening to music I can't fast forward or backward t...
  • YahTehgz
  • Composer
  • 516 Views
  • 3 replies
  • 0 likes
  • 516 Views
  • 3 replies
  • 0 likes

New Downloads Everyday

PlanPremiumCountryGermany DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueEvery morning Spotify delete all Songs and download all songs again..... Fix Pls

  • Newbie
  • Plan Premium Country Germany   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Every morning Spotify delete all Songs and download all songs aga...
  • YahTehgz
  • Composer
  • 101 Views
  • 1 replies
  • 0 likes
  • 101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bugged track covers on lsndscape

PlanPremiumCountryPolandDeviceSamsung Galaxy Note9Operating SystemAndroid OreoMy Question or IssueWhen we are using spotify in landscape, fast changing tracks cause problems with displaying covers.

  • Casual Listener
  • Plan Premium Country Poland Device Samsung Galaxy Note9 Operating System Android Oreo My Question or Issue When we are using spotify in landscape, fast changing tracks cause problems wi...
  • krzych53
  • Casual Listener
  • 219 Views
  • 4 replies
  • 0 likes
  • 219 Views
  • 4 replies
  • 0 likes

Spotify Android Random Playback and Notification Bar Problems

Lately, whenever I pause my music, wait a while, and watch a video, my music will decide to resume playback again after pausing said video. I have the latest version of the app and Android. Also, my controller in my notification bar sometimes either ...

  • Casual Listener
  • Lately, whenever I pause my music, wait a while, and watch a video, my music will decide to resume playback again after pausing said video. I have the latest version of the app and Android.  Al...
  • TylerLarson
  • Casual Listener
  • 188 Views
  • 1 replies
  • 1 likes
  • 188 Views
  • 1 replies
  • 1 likes

Code 110

PlanPremiumCountry GuatemalaDevice(Samsung Operating SystemAndroid My Question or Issue i´m a premium member. I cant install Spotify on my Android phone. The error message is code 110

  • Newbie
  • Plan Premium Country  Guatemala Device (Samsung  Operating System Android   My Question or Issue   i´m a premium member. I cant install Spotify on my Android phone. The&...
  • YahTehgz
  • Composer
  • 238 Views
  • 1 replies
  • 0 likes
  • Error 110
  • 238 Views
  • 1 replies
  • 0 likes

Search issues

PlanPremiumCountry CanadaDeviceSamsung s7 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm connected to my internet on my phone and I type this on my phone connected to internet but what ever I so to spotify I can ...

  • Newbie
  • Plan Premium Country  Canada Device Samsung s7 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'm connected to my internet on my p...
  • SteveG700
  • Regular
  • 197 Views
  • 2 replies
  • 0 likes
  • 197 Views
  • 2 replies
  • 0 likes

Stuck Offline

I just got spotify premium over a month ago and have been having the same issue again and again. Spotify stops connecting online even if offline mode is turned off and the only way i can fix it is by uninstalling the app and installing it again which...

  • Newbie
  • I just got spotify premium over a month ago and have been having the same issue again and again. Spotify stops connecting online even if offline mode is turned off and the only way i can fix it is by...
  • SteveG700
  • Regular
  • 528 Views
  • 2 replies
  • 0 likes
  • 528 Views
  • 2 replies
  • 0 likes

Offline

Okay, so I've been having this issue for the past week or so. Everything will be working just fine, but if I go to search for a song/artist/whatever, it will say that I am offline. According to my settings, this is not the case. Others have suggested...

  • Casual Listener
  • Okay, so I've been having this issue for the past week or so. Everything will be working just fine, but if I go to search for a song/artist/whatever, it will say that I am offline. According to my se...
  • SteveG700
  • Regular
  • 232 Views
  • 4 replies
  • 3 likes
  • 232 Views
  • 4 replies
  • 3 likes

App pauses or closes while playing

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan PremiumCountry ArgentinaDeviceMoto z2 playOperating SystemAndroid 8.0.0 My Question or IssueThe app closes while i'm listening ...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Argentina Device Moto z2 play Operating System...
  • YahTehgz
  • Composer
  • 305 Views
  • 1 replies
  • 2 likes
  • Moto z2play
  • 305 Views
  • 1 replies
  • 2 likes

The Android app refuses to cooperate

PlanPremiumCountryPolandDeviceHuawei P9 Lite 2016Operating SystemAndroid My Question or IssueHi. My Spotify app has suddenly stopped working.In the beginning it just turned itself off after switching on and a time of 10/15 seconds, not showing any da...

  • Newbie
  • Plan Premium Country Poland Device Huawei P9 Lite 2016 Operating System Android   My Question or Issue Hi.  My Spotify app has suddenly stopped working. In the beginning it just...
  • YahTehgz
  • Composer
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Spotify app closes itself

PlanPremiumCountry NetherlandsDevice Samsung Galaxy 9Operating Android Oreo My Question or Issue Since a few weeks the app on my phone keeps closing itself. Somtimes it takes an hour, other times just three songs. I have restarted the device, reinsta...

  • Newbie
  • Plan Premium Country  Netherlands Device  Samsung Galaxy 9 Operating Android Oreo   My Question or Issue  Since a few weeks the app on my phone keeps closing itsel...
  • YahTehgz
  • Composer
  • 1332 Views
  • 1 replies
  • 0 likes
  • 1332 Views
  • 1 replies
  • 0 likes

Spotify App Pausing and Freezing AGAIN!!!

PlanPremium FamilyCountry USADeviceSamsung S8Operating SystemAndriod Oreo My Question or Issue The Spotify App has been cutting off in the middle of songs. I had this same problem last year and another time several months before that. It was told tha...

  • Regular
  • Plan Premium Family Country  USA Device Samsung S8 Operating System Andriod Oreo   My Question or Issue  The Spotify App has been cutting off in the middle of songs. I had th...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Do One Plus 3 Spotify App support share on Instagram Stories?

PlanFreeCountry SpainDeviceOne Plus 3Operating SystemAndroid My Question or Issue The option to share directly to the stories does not show up, therefor I can't, and yes, I have both apps & phone updated

  • Casual Listener
  • Plan Free Country  Spain Device One Plus 3 Operating System Android   My Question or Issue  The option to share directly to the stories does not show up, therefor I can't, an...
  • 309 Views
  • 0 replies
  • 0 likes
  • One plus 3 Instagram stories
  • 309 Views
  • 0 replies
  • 0 likes