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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106605 Views

26 replies

3 likes

  • 106605 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216160 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216160 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569632 Views

78 replies

3 likes

  • 569632 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469767 Views

577 replies

40 likes

Account
Free
  • 469767 Views
  • 577 replies
  • 40 likes

Solved!! Bloquear artista

A Função de bloquear artista não está mais aparecendo na minha conta Premium no Android

Casual Listener

A Função de bloquear artista não está mais aparecendo na minha conta Premium no Android  

Bittencourt

Spotify Star

3872 Views

4 replies

0 likes

  • 3872 Views
  • 4 replies
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Android App Not Connecting/Not downloading/finding Music

Hi AllInttermittenly lost ability to search on mobile and now I have recently lost access to all playlists and search functionality on the mobile app. I have reinstalled, switched between airplane mode, reregistered device, switched between offline t...

Newbie

Hi All Inttermittenly lost ability to search on mobile and now I have recently lost access to all playlists and search functionality on the mobile app. I have reinstalled, switched between airplane ...

395 Views

0 replies

0 likes

  • 395 Views
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Superuser Contribution Meizu EP52 "snap to pause" don't work anymore.

PlanPremiumCountryPolandDeviceXiaomi Mi A1, Meizu EP52 BT headset.Operating SystemAndroid Oreo My Question or IssueHeadsets snap-to-pause function stopped working last month. App responds to physical button controls properly. Snap works perfectly wit...

Regular

Plan Premium Country Poland Device Xiaomi Mi A1, Meizu EP52 BT headset. Operating System Android Oreo   My Question or Issue Headsets snap-to-pause function stopped working last month....

dran2

Regular

2777 Views

9 replies

1 likes

bluetooth
ep52
  • 2777 Views
  • 9 replies
  • 1 likes

Album tracks not listed

PlanFreeCountryUk Android My Question or IssueTracks are no longer listed under each album. So I cannot preview album tracks or add individual tracks from albums to my playlist. I can only shuffle play the whole album, which is not how I use spotify....

Newbie

Plan Free Country Uk   Android   My Question or Issue Tracks are no longer listed under each album. So I cannot preview album tracks or add individual tracks from albums to my playl...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Phone freezes when spotify player comes up

Phone: LG-Q6 When I tap on the notification, it opens up the player and the phone freezes. I think this happens when it tires to load the image on to the background of the player. So it would be nice if u could make an option to disable background im...

Casual Listener

Phone: LG-Q6 When I tap on the notification, it opens up the player and the phone freezes. I think this happens when it tires to load the image on to the background of the player. So it would be nice...

Peter

Spotify Legend

764 Views

3 replies

0 likes

  • 764 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs only play for 10 seconds

PlanPremium CountryAus DeviceGalaxy A8 (2018) Operating SystemOreo 8.0.0 My Question or Issue:At least once a day, my spotify decides to play less than 10 seconds of every song (haven't tried offline because I don't use offline mode). I have already ...

Newbie

Plan Premium   Country Aus   Device Galaxy A8 (2018)   Operating System Oreo 8.0.0   My Question or Issue: At least once a day, my spotify decides to play less than 1...

Peter

Spotify Legend

760 Views

1 replies

0 likes

  • 760 Views
  • 1 replies
  • 0 likes

Problem with Local Files and Pictures

Plan:PremiumCountry:ItalyDevice:Nokia 6.1Android 9So I added some local files to a playlist. When listening to them via the spotify windows app via my computer the corresponding image that I attacted to the song is viewable.When I listen to the same ...

Music Fan

Plan:Premium Country:Italy Device:Nokia 6.1 Android 9 So I added some local files to a playlist. When listening to them via the spotify windows app via my computer the corresponding image that I ...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Playlist in folder move to the top after being played

Plan:Premium Country: Uk Device:Samsung s6 Operating SystemAndriod My Question or IssueI have a folder with about 80 playlists. I have the ordered in a specific way. When I play a playlist it gets moved to the very top. There is no way to turn off th...

Newbie

Plan: Premium   Country: Uk   Device: Samsung s6   Operating System Andriod   My Question or Issue I have a folder with about 80 playlists. I have the ordered in a s...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Les téléchargements ne se font plus

PlanPremiumFRANCE DeviceSamsung Galaxy S10+Operating SystemAndroid My Question or Issue Depuis un moment j'essaye de télécharger la musique pour pouvoir les écouter en hors connexion mais ça reste bloquer sur synchronosation. Je n'ai même pas accès à...

Newbie

  Plan Premium FRANCE   Device Samsung Galaxy S10+ Operating System Android   My Question or Issue   Depuis un moment j'essaye de télécharger la musique pour pouvoir l...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Update June'19: Songs/album likes as a different thing

One thing I just noticed is that I can set an album as a favourite without marking the songs. This is a BIG change for me because you can like an album as a whole but not necessarily all it's songs (for playing in a random list, for example). Did the...

Regular

  One thing I just noticed is that I can set an album as a favourite without marking the songs. This is a BIG change for me because you can like an album as a whole but not necessarily all it's...

quote089

Casual Listener

1510 Views

3 replies

0 likes

  • 1510 Views
  • 3 replies
  • 0 likes

Solved!! Galaxy Watch voice prompts automatically starts Spotify play back

DeviceSamsung Galaxy Watch (2018)Operating System(Tizen 4.0), Spotify WiFi/offline mode Hi,I got this really annoying issue on my new amazing Galaxy Watch. When working out with the Samsung Health app, Spotify automatically starts playing the most re...

Casual Listener

  Device Samsung Galaxy Watch (2018) Operating System (Tizen 4.0), Spotify WiFi/offline mode   Hi, I got this really annoying issue on my new amazing Galaxy Watch. When working out w...

Guido

Spotify Legend

8162 Views

17 replies

12 likes

Samsung
  • 8162 Views
  • 17 replies
  • 12 likes

Local File refuses to sync to phone, disappears from desktop

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8, Asus LaptopOperating SystemAndroid Oreo, Windows 10 My Question or IssueI'm trying to add local files to my library to listen on my phone, and I've gone through all the steps on the local files help pa...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S8, Asus Laptop Operating System Android Oreo, Windows 10   My Question or Issue I'm trying to add local files to my library to listen...

515 Views

0 replies

2 likes

  • 515 Views
  • 0 replies
  • 2 likes

Sharing to Instagram Story

PlanPremiumCountryBrazil Device(Samsung Galaxy M10)Operating System(Android 8.1.) Hello spotify.My spotify app is not allowed to share music on instagram stories and I don't know why because the option is not even there. Can you help me?The version o...

Newbie

Plan Premium Country Brazil   Device (Samsung Galaxy M10) Operating System (Android 8.1.)   Hello spotify. My spotify app is not allowed to share music on instagram stories and I...

461 Views

0 replies

1 likes

  • 461 Views
  • 0 replies
  • 1 likes

Spotify won't recognize SD card

PlanPremiumCountry USA DeviceGalaxy S9+Operating SystemAndroid 9 My Question or IssueSpotify refuses to acknowledge my SD card. I have a 120gb SD card plugged into my phone solely for music, Google Play Music had no problem recognizing it. However, S...

Regular

Plan Premium Country USA   Device Galaxy S9+ Operating System Android 9   My Question or Issue Spotify refuses to acknowledge my SD card. I have a 120gb SD card plugged into my ...

468 Views

0 replies

0 likes

Android
S9+
  • 468 Views
  • 0 replies
  • 0 likes

Spotify Connect Problems

PlanPremiumCountryGreeceDeviceXiaomi Mi 8, PC, Google Home MiniOperating SystemAndroid My Question or IssueI am having trouble castnig music from my phone to my Google Home Mini and also my PC. Spotify tries to connect to Home mini but it gets stuck ...

Newbie

Plan Premium Country Greece Device Xiaomi Mi 8, PC, Google Home Mini Operating System Android   My Question or Issue I am having trouble castnig music from my phone to my Google Home M...

user-removed

Not applicable

675 Views

1 replies

0 likes

Casting
Spotify Connect Desktop
  • 675 Views
  • 1 replies
  • 0 likes

Galaxy S3 & Spotify (Without phone present)

PlanPremiumCountryUSADeviceSamsung Galaxy 9 & Galaxy S3 WatchOperating SystemAndroid OreoMy Question or IssueOnce I download a playlist offline onto my Galaxy S3 Watch, how am I able to then play that playlist without Bluetooth connection to my Galax...

Newbie

Plan Premium Country USA Device Samsung Galaxy 9 & Galaxy S3 Watch Operating System Android Oreo My Question or Issue Once I download a playlist offline onto my Galaxy S3 Watch, how...

309 Views

0 replies

1 likes

  • 309 Views
  • 0 replies
  • 1 likes

Lock screen background

How can i disable the lock screen background from changing with every song and still keep the lock screen player there? Haven't found any new post about this. Im using oneplus 7 on the latest android settings

Newbie

How can i disable the lock screen background from changing with every song and still keep the lock screen player there? Haven't found any new post about this.   Im using oneplus 7 on the lates...

615 Views

0 replies

2 likes

  • 615 Views
  • 0 replies
  • 2 likes

Songs greyed out on Android but not on the desktop

PlanPremiumCountryMalaysiaDeviceSamsung S9Operating SystemAndroid My Question or IssueI've recently faced the issue of a large proportion of my songs in my playlists being greyed out on my S9's Spotify app. I've researched the issue and came to the c...

Casual Listener

Plan Premium Country Malaysia Device Samsung S9 Operating System Android   My Question or Issue I've recently faced the issue of a large proportion of my songs in my playlists being gr...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Spotify pausing all the time

PlanPremiumCountrySwedenDeviceSamsung galaxy s9+Operating SystemAndroid My Question or IssueSince the last month or so spotify pause randomly all the time when I listen through mobile data (not wifi). It plays for 10 seconds, or 2 minutes, or 27 seco...

Casual Listener

  Plan Premium Country Sweden Device Samsung galaxy s9+ Operating System Android   My Question or Issue Since the last month or so spotify pause randomly all the time when I list...

Lena_ve

Newbie

458 Views

1 replies

1 likes

  • 458 Views
  • 1 replies
  • 1 likes

samsung gear s3 remote control doesnt work

currently using version 1.1.39 since its the only one i can download from the galaxy storePlanPremiumCountryChileDevicehuawei p30lite / samsung gear s3 frontierOperating Systemandroid 9 My Question or IssueSpotify from my samsung smartwatch doesnt co...

Newbie

currently using version 1.1.39 since its the only one i can download from the galaxy store Plan Premium Country Chile Device huawei p30lite / samsung gear s3 frontier Operating System android...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes