Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
4 weeks ago
Timbo6sic6
Casual Listener
70588 Views
69 replies
26 likes

70588 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29440 Views
5 replies
0 likes

29440 Views
5 replies
0 likes

Playing songs in Release Radar and Mix of the Week

Plan: PremiumCountry: GermanyDevice: Moto G PlayOperating System: Android 7.1.1 Since the last update playing songs in those two playlists doesn't work properly any more. I click on the first song and instead another song further down the list starts...

1127922103
Casual Listener
Plan: Premium Country: Germany Device: Moto G Play Operating System: Android 7.1.1 Since the last update playing songs in those two playlists doesn't work properly any more. I click on th...
2019-05-10 3:42:21 PM
559 Views
0 replies
0 likes

559 Views
0 replies
0 likes

Spotify on Android crashes when accessing menu

PlanPremiumCountryPolandDeviceXiaomi Mi5Operating SystemAndroid Pie with LineageOS derivative My Question or IssueApp crashes when tapping menu button and system reports segmentation fault. It started when I reflashed OS, and I tried clearing app dat...

pqhgc_osz-uvp
Newbie
Plan Premium Country Poland Device Xiaomi Mi5 Operating System Android Pie with LineageOS derivative My Question or Issue App crashes when tapping menu button and system repo...
2019-05-10 11:36:02 AM
565 Views
0 replies
1 likes

565 Views
0 replies
1 likes

Chromecast won't connect

Never had problems over the last couple years. Android on galaxy s8+. When I try to connect to the Chromecast in my wife's living room, it shows up and I select it, the tv shows the spotify logo for about 30 seconds then exits. Factory reset phone, f...

Silva579
Casual Listener
Never had problems over the last couple years. Android on galaxy s8+. When I try to connect to the Chromecast in my wife's living room, it shows up and I select it, the tv shows the spotify log...
2019-05-10 7:09:43 AM
2019-05-10 7:22:08 AM
Silva579
Casual Listener
832 Views
1 replies
0 likes

832 Views
1 replies
0 likes

Latest Update - Boot loops, song pauses, crashing

After the last update the app has become unusable. It's constantly stuck in the loading screen and when it does load the songs constantly stop intermittently. The app also crashes if I try to access the settings menu. I have tried everything includin...

Hkuspc40
Casual Listener
After the last update the app has become unusable. It's constantly stuck in the loading screen and when it does load the songs constantly stop intermittently. The app also crashes if I try to access ...
2019-05-10 2:33:41 AM
2019-05-10 3:49:36 AM
Hkuspc40
Casual Listener
1026 Views
1 replies
1 likes

1026 Views
1 replies
1 likes

Solved!!Superuser Contribution Gapless Playback

Gapless playback is turned off, however every song skips the gap of music without words and wow is it ever irritating. I have to close the app and force stop it before it goes back to normal, but then after a few songs, starts to slowly turn gapless ...

SevenT
Casual Listener
Gapless playback is turned off, however every song skips the gap of music without words and wow is it ever irritating. I have to close the app and force stop it before it goes back to normal, but the...
2019-05-02 4:31:07 PM
2019-05-09 9:01:50 PM
SevenT
Casual Listener
24552 Views
3 replies
1 likes

24552 Views
3 replies
1 likes

Spotify Playlist starting with car bluetooth-connection

PlanPremiumCountryGermanyDeviceHuawei P20Operating SystemAndroid My Question or IssueHello, my problem is that my spotify playlist is not starting when the phone is connected with my car. (only when I start the connection again within some minutes, w...

Ponho
Newbie
Plan Premium Country Germany Device Huawei P20 Operating System Android My Question or Issue Hello, my problem is that my spotify playlist is not starting when the phone is con...
2019-05-09 8:13:05 PM
486 Views
0 replies
0 likes

486 Views
0 replies
0 likes

Freezing when premium ad starts

PlanFreeCountryukDevicekindle fire and pcOperating SystemAndroid and windows My Question or IssueSpotify stream OK until the ad for premium comes up. It then freezes and can only be cleared by total reboot. Tried clearing cache, tried clean re-instal...

Rickcraft
Newbie
Plan Free Country uk Device kindle fire and pc Operating System Android and windows My Question or Issue Spotify stream OK until the ad for premium comes up. It then freezes and can ...
2019-05-09 7:22:21 PM
406 Views
0 replies
0 likes

406 Views
0 replies
0 likes

Shuffle repeat song in sequence twice

PlanPremium CountryBrazil DeviceZenfone 2 (Android 6) My Question or IssueIts something thats happining with an anoying frequence. Sometimes, when the app is with shuffle/random enabled, the songs repeat 1 time before go to another song. Lets say i g...

XneuberX
Newbie
Plan Premium Country Brazil Device Zenfone 2 (Android 6) My Question or Issue Its something thats happining with an anoying frequence. Sometimes, when the app ...
2019-05-09 5:46:24 PM
423 Views
0 replies
1 likes

423 Views
0 replies
1 likes

Podcast Episode Won't Load

I follow multiple podcasts and have run into this issue many times. I select a certain episode, the app will try to load it, and then skip to the next one. Sometimes the episode is downloaded, sometimes not. I have tried listening to other episodes a...

Thehouseofmyers
Newbie
I follow multiple podcasts and have run into this issue many times. I select a certain episode, the app will try to load it, and then skip to the next one. Sometimes the episode is downloaded, someti...
2019-05-09 3:56:03 PM
1327 Views
0 replies
1 likes

1327 Views
0 replies
1 likes

Same song plays twice in shuffle

PlanPremiumCountryNorwayDeviceNokia 7 PlusOperating SystemAndroid Pie My Question or IssueThere seems to be a problem with songs doubeling up in the queue when in shuffle play.They only play twice when skipping the track. Scratch that, they play twic...

LarsOl
Newbie
Plan Premium Country Norway Device Nokia 7 Plus Operating System Android Pie My Question or Issue There seems to be a problem with songs doubeling up in the queue when in shuffle pla...
2019-05-09 1:36:07 PM
548 Views
0 replies
0 likes

548 Views
0 replies
0 likes

Many Episodes of Podcast are not playable

PlanPremiumCountryGermany DeviceHuawei P20 proOperating SystemAndroid 9 My Question or IssueThe Podcast Episodes of "Fest & Flauschig" from release date 6 July 2016 to 21 January 2018 are not playable! The Episodes before and after this period work f...

nukular194
Casual Listener
Plan Premium Country Germany Device Huawei P20 pro Operating System Android 9 My Question or Issue The Podcast Episodes of "Fest & Flauschig" from release date 6 July 2016 ...
2019-05-09 11:46:50 AM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Solved!!Superuser Contribution Some songs cannot be shared on Stories

PlanPremiumCountryBrazilDeviceGalaxy S10Operating SystemAndroid 9 (Pie) There are some songs that i´m not being able to share on Instagram Stories. For example, Gris Original Game Soundtrack. None of the songs can be shared to stories. I mean, the op...

fviero
Casual Listener
Plan Premium Country Brazil Device Galaxy S10 Operating System Android 9 (Pie) There are some songs that i´m not being able to share on Instagram Stories. For example, Gris Original G...
2019-05-05 4:33:22 PM
2019-05-09 10:29:30 AM
Peter
Spotify Legend
815 Views
6 replies
0 likes

815 Views
6 replies
0 likes

Download is not working

PlanPremiumCountryGermanyDeviceHuawei p20 pro / Samsung TabOperating SystemAndroid 9 My Question or IssueHi. I use Spotify Premium on 2 Android devices. I can't download any songs to either of those. App says I have to many songs downloaded. But I ha...

Dddon
Newbie
Plan Premium Country Germany Device Huawei p20 pro / Samsung Tab Operating System Android 9 My Question or Issue Hi. I use Spotify Premium on 2 Android devices. I can't download any ...
2019-05-09 9:04:46 AM
479 Views
0 replies
0 likes

479 Views
0 replies
0 likes

Solved!! Chromecast Audio has no connection, Spotify server down

PlanPremiumCountryThe Netherlands DeviceChromecast Audio Operating SystemAndroid 9 My Question or IssueSince about 6 pm CET my Chromecast Audio cannot connect to the Spotify server. This has happened before a couple of months ago, the problem was wit...

Rick_Blaine99
Gig Goer
Plan Premium Country The Netherlands Device Chromecast Audio Operating System Android 9 My Question or Issue Since about 6 pm CET my Chromecast Audio cannot connect to th...
2019-05-08 7:53:20 PM
2019-05-09 8:20:41 AM
Rick_Blaine99
Gig Goer
1098 Views
2 replies
0 likes
Chromecast Audio Connection down

1098 Views
2 replies
0 likes

I can't see album cover when I'm on cellular data

None of the below information is required. HoPlanPremiumCountryEl SalvadorDeviceHuawei Nexus 6POperating SystemAndroid 8.1.0 My Question or IssueI cannot see the album covers when I'm using cellular data, however I can see all of them over wifi. I ha...

RicardoSamayoa
Newbie
None of the below information is required. Ho Plan Premium Country El Salvador Device Huawei Nexus 6P Operating System Android 8.1.0 My Question or Issue I cannot see the album cove...
2019-05-09 7:37:36 AM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

No new albums or singles

PlanPremiumCountryPolandDevices8Operating System(android My Question or IssueSpotify is NOT giving me what I want. In the new albums and singles, I'm lucky if I get 5 songs or just really obscure albums which I care nothing about. Recently however, I...

villarreal7
Casual Listener
Plan Premium Country Poland Device s8 Operating System (android My Question or Issue Spotify is NOT giving me what I want. In the new albums and singles, I'm lucky if I get 5 songs o...
2019-05-09 7:35:49 AM
278 Views
0 replies
0 likes

278 Views
0 replies
0 likes

Galaxy S9 music cuts in and out repeatedly. Factory reset didn't work.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Ksaysthis
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-05-09 3:59:59 AM
751 Views
0 replies
1 likes
Freezing
music cutting out
s9
SPINING CIRCLE

751 Views
0 replies
1 likes

Solved!! Playlists I'm following

An my android app, how do I view the Spotify created playlists I'm following?PlanPremiumCountryu.s.Devices10Operating Systemandroid 9 My Question or Issue

Karaptian
Gig Goer
An my android app, how do I view the Spotify created playlists I'm following? Plan Premium Country u.s. Device s10 Operating System android 9 My Question or Issue
2019-05-07 10:23:33 PM
2019-05-09 2:46:04 AM
Karaptian
Gig Goer
754 Views
2 replies
0 likes

754 Views
2 replies
0 likes

Phone Restart Android Storage is SD CARD

PlanPremiumCountryAustraliaDeviceSamsung S8Operating SystemAndroid Pie 9.0 My Question or IssueI'm having issues with my Spotify;-; with storage, I have a SanDisk Extreme MicroSDXC 128GB A2 U3 V30 (bought the MicroSD card around Feb-March this year)T...

NinjaSniper85_
Regular
Plan Premium Country Australia Device Samsung S8 Operating System Android Pie 9.0 My Question or Issue I'm having issues with my Spotify;-; with storage, I have a SanDisk Extreme Mic...
2019-05-09 2:16:35 AM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Can't play songs and the app is very slow

PlanFamily PremiumCountryUnited Kingdom DeviceSamsung Galaxy 8 Plus Operating SystemAndroid 9 My Question or IssueThere are time that I can't play music its very slow on loading music to play and the app is very slow when changing music or trying to ...

Ichigo01
Casual Listener
Plan Family Premium Country United Kingdom Device Samsung Galaxy 8 Plus Operating System Android 9 My Question or Issue There are time that I can't play music its very sl...
2019-05-08 5:44:28 PM
2019-05-08 12:53:07 AM
Ichigo01
Casual Listener
571 Views
2 replies
1 likes

571 Views
2 replies
1 likes

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