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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110475 Views

26 replies

3 likes

  • 110475 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222408 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222408 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579150 Views

79 replies

3 likes

  • 579150 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477009 Views

577 replies

40 likes

Account
Free
  • 477009 Views
  • 577 replies
  • 40 likes

New redesign

Hello, I just received the new 'streamlined' library update for the android app and need some assistance. I mostly listen to complete albums at a time and have hundreds of albums downloaded on Spotify. With the old design, I would select the artist I...

Regular

Hello,   I just received the new 'streamlined' library update for the android app and need some assistance.   I mostly listen to complete albums at a time and have hundreds of albums do...

aznfoo

Community Legend

1171 Views

2 replies

8 likes

  • 1171 Views
  • 2 replies
  • 8 likes

Didn't Get New Android App Update

Plan: PremiumCountry: USADevice: LG G7 ThinQOperating System: Android Oreo My Question or Issue:I've read about the newly-designed Spotify app, but I didn't get the update. I'm still on Version 8.5.9.737. The Google Play store does not show anything ...

Casual Listener

Plan:  Premium Country:  USA Device: LG G7 ThinQ Operating System:  Android Oreo   My Question or Issue: I've read about the newly-designed Spotify app, but I didn...

wildcatguy

Casual Listener

727 Views

2 replies

0 likes

  • 727 Views
  • 2 replies
  • 0 likes

Just downloaded music and it immediately got deleted

I just re-downloaded music that I had previously had downloaded and wit worked on a trip I took recently, when I got back on Internet all my music uninstalled and when I tried to reinstall it, everything I had just downloaded immediately got deleted....

Newbie

I just re-downloaded music that I had previously had downloaded and wit worked on a trip I took recently, when I got back on Internet all my music uninstalled and when I tried to reinstall it, everyt...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

In my library, why aren't artists in alphabetical order after the update? It's frustrating!

PlanPremiumCountryUSADeviceMotorolla G5Operating SystemAndroid 8.1.0 My Question or IssueI just updated to the latest version of spotify on my phone, and when I opened up the artist tab under library, the artists weren't sorted in alphabetical order!...

Casual Listener

Plan Premium Country USA Device Motorolla G5 Operating System Android 8.1.0   My Question or Issue I just updated to the latest version of spotify on my phone, and when I opened up the...

HereforMusic1

Music Fan

1915 Views

5 replies

10 likes

  • 1915 Views
  • 5 replies
  • 10 likes

Superuser Contribution Playlists won't download

PlanPremiumCountryGermanyDeviceSamsung Galaxy J5Operating SystemAndroid 7.1.1 My Question or IssueBasically what the title says. Right now I have a total of 321 songs marked to be downloaded, however they're not downloading at all. I get the download...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy J5 Operating System Android 7.1.1   My Question or Issue Basically what the title says. Right now I have a total of 321 songs marked ...

notcorbert

Casual Listener

9699 Views

3 replies

0 likes

  • 9699 Views
  • 3 replies
  • 0 likes

Superuser Contribution Which app is the best Equalizer for Spotify?

My phone doesn't have an equalizer built in and the treble is sometimes too high thats why I was browsing equalizer apps but didn't know which one would work the best or is great in general, I don't have root so if you guys have a good equalizer to r...

Regular

My phone doesn't have an equalizer built in and the treble is sometimes too high thats why I was browsing equalizer apps but didn't know which one would work the best or is great in general, I don't ...

Guido

Spotify Legend

2235 Views

1 replies

0 likes

Android
Equalizer
  • 2235 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account was recently hacked. Trouble clearing recently played.

My account was hacked. Several albums, playlists, etc were added. I signed out of all accounts and changed my password. I have to clear out the recently played individually from the desktop, but it didn't update on my android mobile app and I can't r...

Newbie

My account was hacked. Several albums, playlists, etc were added. I signed out of all accounts and changed my password. I have to clear out the recently played individually from the desktop, but it d...

Guido

Spotify Legend

1057 Views

2 replies

0 likes

  • 1057 Views
  • 2 replies
  • 0 likes

Spotify offline button

Hi! I have a premium Spotify account and first I had a button in my notification bar to put Spotify on offline mode. Now that I had an update to andoird 9.0, the button is gone. I have a Huawei p10. Can I get this button back?

Newbie

Hi! I have a premium Spotify account and first I had a button in my notification bar to put Spotify on offline mode. Now that I had an update to andoird 9.0, the button is gone. I have a Huawei p10. ...

DianaSternberg

Newbie

1986 Views

1 replies

12 likes

Android
  • 1986 Views
  • 1 replies
  • 12 likes

Daily Mixes wont play

When I go to Library then Made for You my Daily Mixra show up but when I tap on them either the loading icon shows for ages and nothing happens or I get a message saying "something has gone wrong" (or similar). I can play daily mixes from my recently...

Newbie

When I go to Library then Made for You my Daily Mixra show up but when I tap on them either the loading icon shows for ages and nothing happens or I get a message saying "something has gone wrong" (o...

547 Views

0 replies

1 likes

  • 547 Views
  • 0 replies
  • 1 likes

Songs marked as Downloaded before connected to Wifi - No Re-Download in High quality?

WorkflowSo, I'm away from home (no Wifi) and discovering new Music on Spotify.I find a new Album I like and mark it for later "download". My quality settings are set to low on Streaming (Data plan), but Highest for download on Wifi. What I expect:Spo...

Newbie

Workflow So, I'm away from home (no Wifi) and discovering new Music on Spotify. I find a new Album I like and mark it for later "download". My quality settings are set to low on Streaming (Data pla...

553 Views

0 replies

0 likes

  • 553 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Mobile library is not sync with desktop app

PlanPremiumCountryTurkeyDeviceXiaomi Mi a2Operating SystemAndroid One My Question or IssueWhen I like a Song from my mobile phone in discover weekly or release radar etc. I can see the song in my library on mobile but not in desktop app library. Is t...

Casual Listener

Plan Premium Country Turkey Device Xiaomi Mi a2 Operating System Android One   My Question or Issue When I like a Song from my mobile phone in discover weekly or release radar etc. I c...

pecador9

Casual Listener

2684 Views

2 replies

0 likes

liked songs
synchronize
Syncing devices
  • 2684 Views
  • 2 replies
  • 0 likes

My Daily Mixes Will Not Load

below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device( Samsung Galaxy S7, Galaxy Tab A)Operating System( Android Oreo) My Question or IssueCurrently, my Spotify has be...

Visitor

 below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device ( Samsung Galaxy S7, Galaxy Tab A) Oper...

482 Views

0 replies

2 likes

  • 482 Views
  • 0 replies
  • 2 likes

premium subscription not recognised

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I ask for a particular song I get "choosing a song is only available to Premium Subscrib...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Superuser Contribution Nothing works properly

Come on spotify get it together you seem to be the only company that cannot get a 1/2 decent reliable app. Sound never starts with playing song. Have to exit spotify and start another music app to get sound out of spotify. Playlists are consistently ...

Music Fan

Come on spotify get it together you seem to be the only company that cannot get a 1/2 decent reliable app. Sound never starts with playing song. Have to exit spotify and start another music app to ge...

zrock2010

Music Fan

1696 Views

8 replies

0 likes

  • 1696 Views
  • 8 replies
  • 0 likes

Alphabetical artists and smaller icons

PlanPremiumCountryCanadqDeviceSamsung s10eOperating System Android Oreo My Question or IssueThere was an update that changed the way that Spotify looks. How do I sort the artists alphabetically in the new version? Also, how do I make the artist list ...

Casual Listener

Plan Premium Country Canadq Device Samsung s10e Operating System  Android Oreo   My Question or Issue There was an update that changed the way that Spotify looks. How do I so...

thesandwich5

Newbie

897 Views

3 replies

3 likes

  • 897 Views
  • 3 replies
  • 3 likes

[Android][Music] Songs from Various Artists Albums

Really irritating that if an artist has a song on a various artists album, the track does not show on the Artist page. Even if I save the track, it does not show on my artist page for the band. Same with collaborations. On the Spotify band page it do...

Casual Listener

Really irritating that if an artist has a song on a various artists album, the track does not show on the Artist page. Even if I save the track, it does not show on my artist page for the band. ...

489 Views

0 replies

0 likes

Android
Music
  • 489 Views
  • 0 replies
  • 0 likes

My Heavy Rotation hasn't updated in months.

PlanPremiumCountryGermanyDeviceSamsung Galaxy J7 (although this also happens on my Windows Desktop)Operating SystemAndroid My Question or IssueIt hasn't updated in months. When I signed up initially I barely listened to anyhting on Spotify so there i...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy J7 (although this also happens on my Windows Desktop) Operating System Android   My Question or Issue It hasn't updated in months. Wh...

462 Views

0 replies

1 likes

  • 462 Views
  • 0 replies
  • 1 likes

does the spotify stations app support chromecast audio?

- my chromecast audio devices do NOT show up in spotify stations app on my Samsung S9+ phone running Android 9.- my chromecast audio devices DO show up in the spotify app on my Samsung S9+ phone running Android 9.- so i am wondering if the spotify st...

Roadie

- my chromecast audio devices do NOT show up in spotify stations app on my Samsung S9+ phone running Android 9. - my chromecast audio devices DO show up in the spotify app on my Samsung S9+ phone ru...

jda54669

Newbie

1999 Views

1 replies

19 likes

chromecast audio
stations app
  • 1999 Views
  • 1 replies
  • 19 likes

Superuser Contribution Aiudaaa!!

Tengo un Motorola G6 plus, y cuando bloqueo mi pantalla no me permite cambiar de canción, tengo que desbloquear forzosamente el equipo para que pueda hacerlo, la pantalla de bloqueo me aparece únicamente así.Alguien con el mismo y que le haya podido ...

Newbie

Tengo un Motorola G6 plus, y cuando bloqueo mi pantalla no me permite cambiar de canción, tengo que desbloquear forzosamente el equipo para que pueda hacerlo, la pantalla de bloqueo me aparece únicam...

Jemi

Spotify Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Xbox One app

Galaxy S8 Android version 9 Spotify Premium Just downloaded the Spotify stations app and am having issues with volume drop as soon as I skip a song. I have to close the app and re-open to have the volume come back to normal, but then it happens again...

Casual Listener

Galaxy S8 Android version 9 Spotify Premium    Just downloaded the Spotify stations app and am having issues with volume drop as soon as I skip a song. I have to close the app and re-open...

Peter

Spotify Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes