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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396629 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8467 Views

0 replies

7 likes

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Solved!!Superuser Contribution Daily Mixes Missing

PlanPremiumCountryIndiaDeviceSamsung A9Operating SystemAndroid 9Hi everyone, First of all, my daily mixes were only appearing on my mobile and not on my laptop. Since I subscribed to Premium, the disappeared from my mobile.I tried restarting my phone...

Casual Listener

Plan Premium Country India Device Samsung A9 Operating System Android 9 Hi everyone,    First of all, my daily mixes were only appearing on my mobile and not on my laptop. Since I...

Katerina

Spotify Legend

2670 Views

9 replies

0 likes

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Superuser Contribution Random pausing

Songs randomly pause 5 - 10 times throughout a song. PlanPremium Samsung Galaxy 9 Operating SystemAndroid My Question or IssueWill pause and stop multiple times throughout each song. All songs are even downloaded. Please and thanks!

Newbie

Songs randomly pause 5 - 10 times throughout a song.    Plan Premium   Samsung Galaxy 9   Operating System Android   My Question or Issue Will pause and stop multi...

Peter

Spotify Legend

685 Views

2 replies

3 likes

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Superuser Contribution Android App Continually Crashes.

Since I have reinstalled. Clean reinstalled. Nothing is working. I can't even log in. After a super clean reinstall i get the login page, enter credentials, the GUI disappears but I can see it as a background app. Selecting it I am prompted for crede...

Casual Listener

Since I have reinstalled. Clean reinstalled. Nothing is working. I can't even log in.  After a super clean reinstall i get the login page, enter credentials, the GUI disappears but I can see it...

Peter

Spotify Legend

599 Views

1 replies

0 likes

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Superuser Contribution Music keeps skipping randomly

PlanPremiumCountryNetherlandsDeviceSamsung S8 My Question or IssueSince a few days songs keep skipping randomly when listening. I've deleted the app, removed all data and installed it again. Updated everything, turned my phone of and on again. Played...

Newbie

  Plan Premium Country Netherlands Device Samsung S8     My Question or Issue Since a few days songs keep skipping randomly when listening. I've deleted the app, removed all ...

Daisy

Spotify Legend

415 Views

1 replies

0 likes

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Superuser Contribution Can't share spotify to Instagram story

PlanPremiumCountryPolandDeviceSony Xperia Z3Operating SystemAndroid 6.0.1 My Question or IssueI can't seem to be able to share a Spotify song to my Instagram story. After I click the share option, the only possible action with Instagram is to send it...

Visitor

Plan Premium Country Poland Device Sony Xperia Z3 Operating System Android 6.0.1   My Question or Issue I can't seem to be able to share a Spotify song to my Instagram story. After I c...

Jemi

Spotify Legend

1371 Views

2 replies

2 likes

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Logging in

My Spotify premium keeps logging me in and out but when I go offline it's fine. It doesn't even give me any time on the app before it logs out, literally as soon as it logs in it logs back out again and keeps repeating. Have a screen recording but th...

Newbie

My Spotify premium keeps logging me in and out but when I go offline it's fine. It doesn't even give me any time on the app before it logs out, literally as soon as it logs in it logs back out again ...

340 Views

0 replies

0 likes

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Galaxy Tab S5e - Issues

PlanPremiumCountry DeviceSamsung Galaxy Tab S5eOperating SystemAndroidPie My Question or Issue Hi, I have recently purchased a new tablet, and I am having some issues. 1. I cannot play any songs, the device bar shows finding local devices continually...

Casual Listener

  Plan Premium Country   Device Samsung Galaxy Tab S5e Operating System AndroidPie   My Question or Issue   Hi,   I have recently purchased a new tablet, and I ...

649 Views

0 replies

0 likes

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Displaying current Google Home song in Spotify Android app

Hello, I have multiple Google Home devices in the house. Two weeks ago, I could voice-command a song ("Hey Google, play Talking Heads") and I could see the song current paying through my Google Home speakers in the Android app. Now, however, I cannot...

Newbie

Hello,    I have multiple Google Home devices in the house. Two weeks ago, I could voice-command a song ("Hey Google, play Talking Heads") and I could see the song current paying through ...

266 Views

0 replies

0 likes

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Same Playlist Keeps Queuing Up and Autoplaying

Plan PremiumCountry USDevice Note 9 (various)Operating System Android Oreo (various) My Question or IssueThere is the an album titled Best of Nguyen Van Hoan that seems to override any attempt for me to play anything on any platform. I've tried the S...

Newbie

  Plan Premium Country US Device Note 9 (various) Operating System Android Oreo (various)   My Question or Issue There is the an album titled Best of Nguyen Van H...

421 Views

0 replies

0 likes

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Selecting songs in Discover playlist selects the wrong song

PlanPremiumCountryFinlandDeviceOnePlus 5tOperating SystemAndroid My Question or IssueLately for the past month or two, the Discover Weekly playlist has been completely bugged for me. If I select a song from the list, it selects a completely different...

Casual Listener

Plan Premium Country Finland Device OnePlus 5t Operating System Android   My Question or Issue Lately for the past month or two, the Discover Weekly playlist has been completely bugged...

322 Views

0 replies

0 likes

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Superuser Contribution Spotify repeatedly crashing

PlanPremiumCountryUSADeviceLG X VENTUREOperating SystemAndroid 7 My Question or IssueHi everyone. When I move from Spotify to another app, keeping Spotify open, it crashes the app. When listening to music, it often resets the song or places it near t...

Casual Listener

Plan Premium Country USA Device LG X VENTURE Operating System Android 7   My Question or Issue Hi everyone. When I move from Spotify to another app, keeping Spotify open, it crashes th...

l0gansw0rld

Casual Listener

751 Views

2 replies

0 likes

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[Android] Saved Artists not loading

Since about September last year, various times I have tried to open an artists aage from my saved list, I end up with a blank screen (examples in attachments). This only occurs with artists that I have saved/liked songs and albums of (so if I'm just ...

Newbie

Since about September last year, various times I have tried to open an artists aage from my saved list, I end up with a blank screen (examples in attachments). This only occurs with artists that I ha...

332 Views

0 replies

0 likes

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Bibliothek

PlanPremiumCountryDeutschland DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueVor einigen Wochen hat sich die Ansicht in der Bibliothek verändert. Seit dem habe ich nurnoch die Reiter "Playlists", "Künstler" und "Alben". Im Offlinem...

Newbie

  Plan Premium Country Deutschland  Device Samsung Galaxy 8 Operating System Android   My Question or Issue Vor einigen Wochen hat sich die Ansicht in der Bibliothek verände...

388 Views

0 replies

1 likes

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Solved!!Superuser Contribution Podcasts

I don't seem to be able to listen to podcasts on my account at all from any of the devices i use and I've been a premium spotify user for a month now...

Newbie

I don't seem to be able to listen to podcasts on my account at all from any of the devices i use and I've been a premium spotify user for a month now...

Guido

Spotify Legend

611 Views

1 replies

0 likes

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I paid on May 23, 2019 my Premium Spotify and I don't have it

PlanPremiumCountryUSADeviceSamsung J6Operating SystemAndroid My Question or IssueI got charged, on May 23, 2019, $9.99 for my monthly Spotify Premium and now my profile wants me to pay again offering me the 3 months for $.99 offer while it took off m...

Newbie

Plan Premium Country USA Device Samsung J6 Operating System Android    My Question or Issue I got charged, on May 23, 2019, $9.99 for my monthly Spotify Premium and now my profile...

314 Views

0 replies

0 likes

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Play FOLDER on android

PlanPremiumCountryFrance DeviceOnePlus 5 last update on PlayStore Operating SystemAndroid 9.0 My Question or IssueHello, how to Play FOLDER playlist (as on the desktop application) ?thank you

Newbie

Plan Premium Country France   Device OnePlus 5 last update on PlayStore  Operating System Android 9.0   My Question or Issue Hello, how to Play FOLDER playlist (as on the de...

670 Views

0 replies

0 likes

Android
folder
folders
Oneplus
Spotify Premium
Windows
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Repeat one song volume on android app

I'm a premium Android user in the US with app on a Google phone and a Samsung tablet. In a recent update, the "repeat one song" button on playlists disappeared. The normal button that toggled from "no repeat" to "repeat playlist" to "repeat song" no ...

Newbie

I'm a premium Android user in the US with app on a Google phone and a Samsung tablet.  In a recent update, the "repeat one song" button on playlists disappeared.  The normal button that tog...

375 Views

0 replies

0 likes

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Superuser Contribution Connection failure

PlanPremiumCountryItalyDeviceBalckBerry MotionOperating System(iOS 10, Android Oreo, Windows 10,etc.)Android 8.1.0My Question or IssueI got severe problems on Spotify connection with my smartphone: after starting a session and listening some songs, m...

Casual Listener

Plan Premium Country Italy Device BalckBerry Motion Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 8.1.0 My Question or Issue I got severe problems on Spotify connect...

Guido

Spotify Legend

614 Views

1 replies

0 likes

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Superuser Contribution Adroid Interface Different on Family Member's Phone

My husband and I both have Samsung Galaxy S9 phones with the Spotify app. The spotify interface on his phone works very different from mine. When you tap the "library" button on his phone, he is unable to sort by artist, song, etc. See pictures below...

Newbie

My husband and I both have Samsung Galaxy S9 phones with the Spotify app. The spotify interface on his phone works very different from mine. When you tap the "library" button on his phone, he is unab...

Guido

Spotify Legend

459 Views

1 replies

1 likes

  • 459 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unwanted pair with PS4

PlanFreeCountryFinland, EUDeviceHuawei P20 LiteOperating SystemAndroid 8.x My Question or IssueWriting this on behalf of my friend who's having very wierd issue.Friend just moved to new apartment which has no wifi and she doesn't keep wifi on 'cos no...

Newbie

Plan Free Country Finland, EU Device Huawei P20 Lite Operating System Android 8.x   My Question or Issue Writing this on behalf of my friend who's having very wierd issue. Friend just...

Guido

Spotify Legend

1198 Views

1 replies

0 likes

  • 1198 Views
  • 1 replies
  • 0 likes