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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118076 Views

27 replies

4 likes

  • 118076 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237691 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598472 Views

79 replies

3 likes

  • 598472 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491008 Views

581 replies

42 likes

Account
Free
  • 491008 Views
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  • 42 likes

Where did the All Songs option go? [Version: 8.5.8.567 Android]

PlanPremiumCountryNew ZealandDeviceOne Plus 6Operating SystemAndroid My Question or Issue I can no longer find the All Songs option on my spotify app since the latest update. This feature used to pull all songs across all Albums, Artists and Songs. H...

Casual Listener

Plan Premium Country New Zealand Device One Plus 6 Operating System Android   My Question or Issue   I can no longer find the All Songs option on my spotify app since the lates...

normangr7

Casual Listener

1051 Views

2 replies

2 likes

  • 1051 Views
  • 2 replies
  • 2 likes

Cancelled my premium account because of the update

Yup. Don't even plan on using the free version either. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Yup. Don't even plan on using the free version either.  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android&nbsp...

585 Views

0 replies

6 likes

  • 585 Views
  • 0 replies
  • 6 likes

Solved!! New redesign

PlanPremiumCountryMexicoDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueHi everybody! I still do not get the new redesign, evethough a alrady have the latest update. Should I wait or do I need to do something to get it? Thanks!

Regular

Plan Premium Country Mexico Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue Hi everybody! I still do not get the new redesign, evethough a alrady have the ...

Deadjim

Roadie

3976 Views

14 replies

0 likes

  • 3976 Views
  • 14 replies
  • 0 likes

[Android][Playlists] Scrollbar can't be dragged in playlist view when it is on top

With the new update, when viewing a playlist, if the scrollbar is on the top, I can't drag it even though it is visible.In the screenshot I atatched you can see the scrollbar on the top but you can't drag it until it's still at the playlist title lev...

Visitor

With the new update, when viewing a playlist, if the scrollbar is on the top, I can't drag it even though it is visible. In the screenshot I atatched you can see the scrollbar on the top but you can...

384 Views

0 replies

0 likes

Android
Playlists
  • 384 Views
  • 0 replies
  • 0 likes

Downloaded over cellular instead of wifi

PlanPremiumCountryUSDeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueSo Spotify stopped working this morning when I got into my car. Rebooted and found that all of my downloaded music was no longer downloaded. But I have the settings...

Newbie

Plan Premium Country US Device Samsung Note 8 Operating System Android 9   My Question or Issue So Spotify stopped working this morning when I got into my car. Rebooted and found that ...

642 Views

0 replies

0 likes

  • 642 Views
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Quand je clique sur un titre..

PlanPremiumCountryFrance DeviceSamsung Galaxy J6+Operating SystemAndroid Pie My Question or IssueHere’s my problem: when I click on a title, nothing happens and the music doesn’t even start, when I listen to music at the same time the bar at the bott...

Newbie

Plan Premium Country France  Device Samsung Galaxy J6+ Operating System Android Pie   My Question or Issue Here’s my problem: when I click on a title, nothing happens and the musi...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
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Issue showing artists

I am a premium user in the US, on galaxy S7 on oreo. My Question or IssueWhen attempting to select an artist in my library, the app freezes for up to 10 seconds, then does not display the tracks/albums I have saved by the artist. I have included a sc...

Newbie

I am a premium user in the US, on galaxy S7 on oreo.    My Question or Issue When attempting to select an artist in my library, the app freezes for up to 10 seconds, then does not displa...

355 Views

0 replies

0 likes

  • 355 Views
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How to start genre radio in Android Auto?

PlanPremiumUK DeviceSamsung Galaxy S8 connected to car Android Auto My Question or IssueIn the Android app it is possible to start a radio station based on a genre only (e.g. Pop). How do I start such a radio rather than a playlist via Android Auto? ...

Newbie

Plan Premium UK   Device Samsung Galaxy S8 connected to car Android Auto     My Question or Issue In the Android app it is possible to start a radio station based on a genre o...

553 Views

0 replies

0 likes

  • 553 Views
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Spotify Stations Reorder List?

I have been using the new Spotify Stations app and love it. One thing I can't figure out is how to reorder the Stations List. I've added a bunch of stations I listen to and want to reorder them so they're in an organized fashion. Right now they're ju...

Regular

I have been using the new Spotify Stations app and love it. One thing I can't figure out is how to reorder the Stations List. I've added a bunch of stations I listen to and want to reorder them so th...

Billy-J

Spotify Star

1268 Views

1 replies

2 likes

  • 1268 Views
  • 1 replies
  • 2 likes

Bring back recently played

Not sure who thought it was a good idea to get rid of recently played, but it wasn't. The new UI looks nice but the functionality is terrible. I dont want to have to search through my playlists to get back to what I want. Recently played basically ha...

Newbie

Not sure who thought it was a good idea to get rid of recently played, but it wasn't.   The new UI looks nice but the functionality is terrible. I dont want to have to search through my playli...

hoodeddefender

Gig Goer

1022 Views

1 replies

9 likes

  • 1022 Views
  • 1 replies
  • 9 likes

Shuffle play, repeat and queue buttons missing

CountryIndia DeviceOnePlus 7 ProOperating SystemAndroid Oreo My Question or IssueThe shuffle play, repeat and player queue buttons seem to have entirely disappeared from the interface of the latest Android app. I'm running the latest 8.5.9.737 versio...

Newbie

Country India  Device OnePlus 7 Pro Operating System Android Oreo   My Question or Issue The shuffle play, repeat and player queue buttons seem to have entirely disappeared fro...

hoodeddefender

Gig Goer

902 Views

1 replies

2 likes

Android Support
  • 902 Views
  • 1 replies
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Please restore vertical "recently played" list

Plan: premiumFree/PremiumCountry: US Device: Pixel 2 XL(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just wrote detailed description and lost it, so, briefly: ...

Newbie

Plan:  premium Free/Premium Country:  US   Device:  Pixel 2 XL (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System:  Android (iOS 10, Android&...

hoodeddefender

Gig Goer

699 Views

1 replies

4 likes

  • 699 Views
  • 1 replies
  • 4 likes

Playing all of my downloaded music

With the new update I can't Shuffle play all of my songs at the same time? I used to be able to just go in and play every song I had downloaded now it seems I have to make a playlist which it won't even let me choose from my downloaded music so I don...

Newbie

With the new update I can't Shuffle play all of my songs at the same time? I used to be able to just go in and play every song I had downloaded now it seems I have to make a playlist which it won't e...

hoodeddefender

Gig Goer

561 Views

1 replies

1 likes

  • 561 Views
  • 1 replies
  • 1 likes

Saving Individual Songs On New Update

I am a Premium Family user. On the latest update, there is no option to save individual songs to my library. I can save whole albums, but I don't always want to save the entire album. I also don't want to just 'like' it. How do I save individual song...

Newbie

I am a Premium Family user. On the latest update, there is no option to save individual songs to my library. I can save whole albums, but I don't always want to save the entire album. I also don't wa...

thelibrarycat

Casual Listener

763 Views

1 replies

2 likes

  • 763 Views
  • 1 replies
  • 2 likes

The new Library UI signals a shift toward Spotify as a track platform at the expense of albums

As an album listener, the Recently Played list was the aspect of Spotify I used the most. If I discovered a song I liked through a playlist, I'd go through and play the album so that it saved to my Recently Played. This update rolled out on a Monday ...

Casual Listener

As an album listener, the Recently Played list was the aspect of Spotify I used the most. If I discovered a song I liked through a playlist, I'd go through and play the album so that it sav...

928 Views

0 replies

5 likes

  • 928 Views
  • 0 replies
  • 5 likes

Download when offline

PlanPremiumCountryIreland DeviceHuawei Y6 2018Operating SystemAndroid My Question or Issue Up until the most recent update I was able to click the download button for albums and podcasts with the do not download over cellular option selected in setti...

Casual Listener

  Plan Premium Country Ireland   Device Huawei Y6 2018 Operating System Android   My Question or Issue   Up until the most recent update I was able to click the downl...

Billy-J

Spotify Star

1490 Views

3 replies

0 likes

  • 1490 Views
  • 3 replies
  • 0 likes

Handy startet sich wegen Spotify immer wieder neu

Hallo erstmal,seit gut 2 Wochen startet mein Handy sich immer wieder neu,nach ungf 30 Sekunden. Erst als ich Spotify gelöscht habe hat es wieder normal funktioniert. Danach habe ich Spotify wieder heruntergeladen (es hat sich wieder die ganze Zeit ne...

Newbie

Hallo erstmal, seit gut 2 Wochen startet mein Handy sich immer wieder neu,nach ungf 30 Sekunden. Erst als ich Spotify gelöscht habe hat es wieder normal funktioniert. Danach habe ich Spotify wieder ...

997 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Superuser Contribution Spotify va in pausa da solo

Samsung S8PremiumSalve a tuttiSpotify va in pausa da solo dopo 2 canzoni. Per far ripartire la musica devo staccare e riattacare i dati.Funziona solo su WIFI. Il problema me lo dà solo da poco tempo, probabilmente dopo l'aggiornamento di sistema. Ho ...

Regular

Samsung S8 Premium Salve a tutti Spotify va in pausa da solo dopo 2 canzoni. Per far ripartire la musica devo staccare e riattacare i dati. Funziona solo su WIFI. Il problema me lo dà solo da poc...

user-removed

Not applicable

14290 Views

22 replies

0 likes

  • 14290 Views
  • 22 replies
  • 0 likes

Problem with the Android app

Plan: Premium for StudentsCountry: ItalyDevice: Samsung Galaxy S7 EdgeOperating System: Android Oreo 8.0 Hi, I have an issue with the last versions of Spotify. After the update of the app, a lot of songs that I saved in "Favorite song" disappeared. B...

Casual Listener

Plan: Premium for Students Country: Italy Device: Samsung Galaxy S7 Edge Operating System: Android Oreo 8.0   Hi, I have an issue with the last versions of Spotify. After the update of th...

Billy-J

Spotify Star

890 Views

3 replies

0 likes

  • 890 Views
  • 3 replies
  • 0 likes

Remove possibility to save duplicate songs

PlanPremiumCountryGermany My Question or IssueIt is currently possible to like a song on radio even if the album of that song is already saved to my library. After that, I have that song saved twice, once as the album version, once as single song. Th...

Newbie

Plan Premium Country Germany   My Question or Issue It is currently possible to like a song on radio even if the album of that song is already saved to my library. After that, I have that ...

602 Views

0 replies

2 likes

  • 602 Views
  • 0 replies
  • 2 likes