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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114500 Views

26 replies

4 likes

  • 114500 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230121 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230121 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589190 Views

79 replies

3 likes

  • 589190 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484278 Views

580 replies

42 likes

Account
Free
  • 484278 Views
  • 580 replies
  • 42 likes

Random beeping when locking/unlocking since last update

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid PieSpotify Version8.5.9.737 My Question or IssueEver since updating yesterday, every time the phone is locked or unlocked, phantom notifications are causing an irritating...

Newbie

Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android Pie Spotify Version 8.5.9.737   My Question or Issue Ever since updating yesterday, every ...

842 Views

0 replies

0 likes

  • 842 Views
  • 0 replies
  • 0 likes

Sync between devices is broken and app cant handle big data

PlanUnimportantCountryUnimportantDeviceUnimportantOperating SystemUnimportant My Question or IssueSyncing your saved songs between devices, especially between different operating systems, is totally broken. If I save a song while using the desktop ve...

Casual Listener

Plan Unimportant Country Unimportant Device Unimportant Operating System Unimportant   My Question or Issue Syncing your saved songs between devices, especially between different oper...

774 Views

0 replies

0 likes

broken
bugs
rant
saved list
  • 774 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with Spotify and bluetooth car radio

Plan PremiumPremiumCountry ItalyDevice Huawei P9 LiteOperating System AndroidMy Question or IssueFor about a month when I listen to Spotify (Premium) with the car radio (Alfa Romeo Giulietta 5" display) through the bluetooth of the mobile the listeni...

Casual Listener

Plan Premium Premium Country  Italy Device Huawei P9 Lite Operating System  Android My Question or Issue For about a month when I listen to Spotify (Premium) with the car radio (...

Fastdoc1

Casual Listener

1233 Views

2 replies

0 likes

  • 1233 Views
  • 2 replies
  • 0 likes

Spotify blocks all other audio apps from being controlled via bluetooth

PlanPremiumDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueJust switched back to Spotify Premium from another service and really regretting it after installing it on my phone. It has cometely taken over my phone and overrides ...

Newbie

Plan Premium Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Just switched back to Spotify Premium from another service and really regretting it after ...

821 Views

0 replies

1 likes

  • 821 Views
  • 0 replies
  • 1 likes

Certain albums not showing up in app but available via weblink

I've noticed when I select an artist in the app, sometimes certain albums don't appear. It's still possible to get them using web and selecting them via a web link for the said album on Spotify using Google. I wanted to know why this is the case and ...

Newbie

I've noticed when I select an artist in the app, sometimes certain albums don't appear. It's still possible to get them using web and selecting them via a web link for the said album on Spotify using...

2696 Views

0 replies

4 likes

  • 2696 Views
  • 0 replies
  • 4 likes

Solved!! Offline mode for Samsung S8

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBefore the new update, on my phone I could easily switch to offline mode by just clicking off...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Before ...

Billy-J

Spotify Star

3318 Views

3 replies

0 likes

  • 3318 Views
  • 3 replies
  • 0 likes

Intrusive unclosable ads

Recently, I get unclosable ads on the Android app that lead me back to the song title whenever I close it. And it keeps getting stuck in a loop. HELP!!! Life sucks as a free user!

Newbie

Recently, I get unclosable ads on the Android app that lead me back to the song title whenever I close it. And it keeps getting stuck in a loop. HELP!!! Life sucks as a free user!

1212 Views

0 replies

0 likes

  • 1212 Views
  • 0 replies
  • 0 likes

spotify connects to non existing devices

Plan premium Country Italy Device mate 10 pro huaweiOperating SystemPie My Question or IssueSpotify switches to unknown devices even if wify is off and connection is restricted to local devices. Additionally it jumps to the next track before the end ...

Newbie

Plan premium   Country Italy   Device mate 10 pro huawei Operating System Pie   My Question or Issue Spotify switches to unknown devices even if wify is off and connecti...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Can't hide last played radio

It's possible to hide last played playlist, song, artist on the app,but I can't hide radiostations. On the desktop version it's possible to hide radio stations. But unfortunately there is no synchronization between app and desktop version, so a menu ...

Casual Listener

It's possible to hide last played playlist, song, artist on the app,but I can't hide radiostations. On the desktop version it's possible to hide radio stations. But unfortunately there is no synchron...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Open Mixtapes fails

Opening the "my Mixtapes" fails with error message "something went wrong. Please try again later." Internet connection is available and I can open every other other Playlists songs - also the nozdownloaded ones.

Casual Listener

Opening the "my Mixtapes" fails with error message "something went wrong. Please try again later." Internet connection is available and I can open every other other Playlists songs - also the nozdown...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Android Notification won't show

Why I don't get notification when I'm listening.PlanFreeCountryFinlandDeviceHonor 7 Lite (Honor 5C)Operating SystemAndroid Oreo 8.1

Music Fan

Why I don't get notification when I'm listening. Plan Free Country Finland Device Honor 7 Lite (Honor 5C) Operating System Android Oreo 8.1

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

I want to see in discord im listening spotify

I want to see in Discord profile im listening music in spotify, but i dont see it. Discord say: I need to put in Spotify settings share to any application what im listening. I put it on, but it doesnt work. What i need to do?

Newbie

I want to see in Discord profile im listening music in spotify, but i dont see it. Discord say: I need to put in Spotify settings share to any application what im listening. I put it on, but it doesn...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Spotify starts by itself

Plan PremiumDevice : OnePlus 3Operating System: Android 8.0 My Question or IssueSpotify starts playing music randomly at any time. My phone can be on the table and he just starts playing music. It's a bit problematic when I'm at courses or the librar...

Casual Listener

Plan  Premium Device : OnePlus 3 Operating System: Android 8.0   My Question or Issue Spotify starts playing music randomly at any time. My phone can be on the table and he just starts...

VlPerth

Music Fan

987 Views

1 replies

0 likes

  • 987 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starts playing on own

PlanFreeCountryUSADevice Samsung Galaxy 9Operating SystemAndroid verison 9 Almost every morning when I check my phone Spotify has opened on it's own with some random song on. My phone is always charging when it happens. The other day it did it during...

Newbie

Plan Free Country USA Device      Samsung Galaxy 9 Operating System Android verison 9   Almost every morning when I check my phone Spotify has opened on it's own with s...

VlPerth

Music Fan

723 Views

2 replies

0 likes

  • 723 Views
  • 2 replies
  • 0 likes

App randomly opens when i dont want it to

My spotify app randomly oppens when i dont want it to. Scrolling facebook bam spotify opens. Watching netflix bam spotify opens. Browsing you tube bam spotify opens. Getting more frequent last couple days. I have tried closing the app completely. Tri...

Newbie

My spotify app randomly oppens when i dont want it to. Scrolling facebook bam spotify opens. Watching netflix bam spotify opens. Browsing you tube bam spotify opens. Getting more frequent last couple...

VlPerth

Music Fan

701 Views

2 replies

0 likes

  • 701 Views
  • 2 replies
  • 0 likes

dislike button missing in discover weekly

PlanPremium My Question or IssueSince a while the dislike button disappeared when I'm listening to my discover weekly. Only the heart is visible.

Newbie

Plan Premium   My Question or Issue Since a while the dislike button disappeared when I'm listening to my discover weekly. Only the heart is visible.

480 Views

0 replies

3 likes

  • 480 Views
  • 0 replies
  • 3 likes

Lock screen pause button not working

Since the latest Android update on my phone, whenever attempting to pause a track from the lock screen, the button momentarily changes as if pausing, but doesn't pause, then changes back. I'm using Spotify on a Galaxy S8+ running Android 9.0Attached ...

Newbie

Since the latest Android update on my phone, whenever attempting to pause a track from the lock screen, the button momentarily changes as if pausing, but doesn't pause, then changes back.   I'...

Billy-J

Spotify Star

896 Views

1 replies

0 likes

Android 9.0
Lock Screen Issues
  • 896 Views
  • 1 replies
  • 0 likes

Android Auto not allowing Spotify to be used as a media playback source

I was previously using Spotify with my Pixel 3 XL with no problems. After getting another device (Pixel 3a), I found that Spotify was no longer being presented as an option for media playback in my 2019 Subaru Forester's system. I have tried all of t...

Newbie

I was previously using Spotify with my Pixel 3 XL with no problems. After getting another device (Pixel 3a), I found that Spotify was no longer being presented as an option for media playback in my 2...

socamb

Newbie

643 Views

1 replies

1 likes

  • 643 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify app on Chromebook

Hi I've just gotten a Lenovo Yoga Chromebook C630 but the Spotify app doesn't seem to be working, I've attached a screenshot. My laptop is on the most recent version of ChromeOS. Sorry if this is off-topic but there's no Chromebook board and this is ...

Newbie

Hi I've just gotten a Lenovo Yoga Chromebook C630 but the Spotify app doesn't seem to be working, I've attached a screenshot. My laptop is on the most recent version of ChromeOS. Sorry if this is off...

whiskeytangofox

Casual Listener

1530 Views

5 replies

0 likes

  • 1530 Views
  • 5 replies
  • 0 likes

Adding and Removing Songs

PlanPremiumCountryUSADevicePixel 3 XLOperating SystemAndroid 9.0 My Question or IssueEver since I received the new update to the app, I have been frustrated trying to perform basic functions that were easy previously. I am able to sort alphabetically...

Casual Listener

Plan Premium Country USA Device Pixel 3 XL Operating System Android 9.0   My Question or Issue Ever since I received the new update to the app, I have been frustrated trying to perform...

630 Views

0 replies

7 likes

  • 630 Views
  • 0 replies
  • 7 likes