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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6876 Views

0 replies

7 likes

  • 6876 Views
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  • 7 likes

Solved!! New Overlay

Since this day i got a new, weird overlay when i'm playing a perticular song. I dont like it and i would a appreciate it if it could be undone. But i didnt receive any updatesPlanPremiumCountryGermanyDeviceHuawei P20liteOperating SystemAndroid 8.0.0E...

Newbie

Since this day i got a new, weird overlay when i'm playing a perticular song. I dont like it and i would a appreciate it if it could be undone. But i didnt receive any updates Plan Premium Country...

Mantisentil

Community Legend

1191 Views

1 replies

0 likes

  • 1191 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile] All songs from an artist except one won't appear in "liked songs" on mobile

I added six songs by Tsuko G. (The 7th Element, Dragostea Din Tei, Night Of Fire, Running In The 90s, Gas Gas Gas and Deja Vu) to my "Liked/Favourite Songs" on mobile and heard them just fine, no problems at all, when they suddenly up and vanished ex...

Newbie

I added six songs by Tsuko G. (The 7th Element, Dragostea Din Tei, Night Of Fire, Running In The 90s, Gas Gas Gas and Deja Vu) to my "Liked/Favourite Songs" on mobile and heard them just fine, no pro...

Guido

Spotify Legend

609 Views

1 replies

0 likes

Mobile
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disabling Lyrics option doesn't work after update

PlanPremiumDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueBehind the Lyrics doesn't go away even if you disabled it. It was working fine before last update (I updated it today). I'm not sure if it's intended but Behind the Ly...

Newbie

Plan Premium Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Behind the Lyrics doesn't go away even if you disabled it. It was working fine before last...

Guido

Spotify Legend

1279 Views

6 replies

1 likes

Android 8
Bug or Update
lyrics
  • 1279 Views
  • 6 replies
  • 1 likes

Where's my library's songs?

Hi. I can't find my songs saved in libraryPlanPremiumCountryBrazilDeviceSamsung Galaxy S7Operating SystemAndroid Oreo

Visitor

 Hi. I can't find my songs saved in library Plan Premium Country Brazil Device Samsung Galaxy S7 Operating System Android Oreo  

Bittencourt

Spotify Star

1293 Views

7 replies

0 likes

  • 1293 Views
  • 7 replies
  • 0 likes

New user, change in UI, my library on Android is useless

Premium (joined spotify & prem on Dec 2018)MexicoSamsung S8/ Android My Question or IssueTwo months after joining Spotify I noticed a change in my library (mobile version). After spending a considerable time building it up, all of a sudden it turned ...

Newbie

Premium (joined spotify & prem on Dec 2018) Mexico Samsung S8/ Android   My Question or Issue Two months after joining Spotify I noticed a change in my library (mobile version). After s...

viktorskiski

Regular

1300 Views

2 replies

5 likes

liked songs
mobile app
my library
UI
  • 1300 Views
  • 2 replies
  • 5 likes

Spotify bluetooth disconnects every time a song changes

PlanPremiumCountryUSADeviceT-mobile Revvl 2Operating SystemAndroid 8.1.0 (Oreo) My Question or IssueI have a bluetooth radio (Kenwood DPX3) in my car that i specifically bought for spotify use. I had an iphone 5c that bluetooth worked with the radio ...

Newbie

  Plan Premium Country USA Device T-mobile Revvl 2 Operating System Android 8.1.0 (Oreo)   My Question or Issue I have a bluetooth radio (Kenwood DPX3) in my car that i specifica...

956 Views

0 replies

5 likes

  • 956 Views
  • 0 replies
  • 5 likes

Ads in Front of Player Controls on Home Screen

I am experiencing a problem while attempting to exit the play screen on Podcasts. When I click the drop-down button on the top left, an ad pops up within the app. I click dismiss but it goes back to the same individual episode screen. If I click the ...

Newbie

I am experiencing a problem while attempting to exit the play screen on Podcasts. When I click the drop-down button on the top left, an ad pops up within the app. I click dismiss but it goes back to ...

Nico

Community Legend

706 Views

1 replies

0 likes

  • 706 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Transferring offline songs between phone and laptop

PlanPremiumCountryIndiaDeviceSamsung Galaxy S7Asus ROG GL503Operating SystemAndroid Oreo(8.0)Windows 10 1809My Question or Issue I have downloaded a lot of playlists on my phone and I want the exact same playlists on my laptop but I don't want to dow...

Newbie

Plan Premium Country India Device Samsung Galaxy S7 Asus ROG GL503 Operating System Android Oreo(8.0) Windows 10 1809 My Question or Issue   I have downloaded a lot of playlists on m...

AlejaR

Moderator

9833 Views

3 replies

0 likes

android 8.0
Help
windows10
  • 9833 Views
  • 3 replies
  • 0 likes

Superuser Contribution Artist page not loading after leaving app

PlanPremiumCountryUnited StatesDeviceEssential PH-1Operating SystemAndroid Pie When I go into an artist page and leave the app and come back the artist page sits loading. I've tried it on two other devices and get the same result.

Newbie

Plan Premium Country United States Device Essential PH-1 Operating System Android Pie   When I go into an artist page and leave the app and come back the artist page sits loading. I've ...

Guido

Spotify Legend

1003 Views

2 replies

0 likes

  • 1003 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can I get back the old UI ?

PlanPremiumCountryBelgiumDeviceOnePlus 5Operating SystemAndroid somethingMy Question or IssueIs there a way to get back the old spotify/UI ? i'm ready to try by any mean. Thanks for the help

Casual Listener

Plan Premium Country Belgium Device OnePlus 5 Operating System Android something My Question or Issue Is there a way to get back the old spotify/UI ?  i'm ready to try by any mean. &nb...

Jemi

Spotify Legend

5443 Views

1 replies

10 likes

  • 5443 Views
  • 1 replies
  • 10 likes

Music stops on lockscreen

PlanFreeCountryGreeceDeviceSamsung Galaxy S9Operating SystemAndroid One UI My Question or IssueWhen I close the phone the music stops playing and if I open and close the phone again it plays for a little while then stops again. But when the screen is...

Casual Listener

Plan Free Country Greece Device Samsung Galaxy S9 Operating System Android One UI   My Question or Issue When I close the phone the music stops playing and if I open and close the phon...

Billy-J

Spotify Star

612 Views

5 replies

0 likes

  • 612 Views
  • 5 replies
  • 0 likes

new interface

PlanPremiumCountryBrazilDeviceSamsung Galaxy J7 PRIME 2Operating SystemAndroid Oreo My Question or Issuewhen i was free on spotify, the new interface showed up, but when i become premium just got back to the default interface. tried to get help on fb...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy J7 PRIME 2 Operating System Android Oreo   My Question or Issue when i was free on spotify, the new interface showed up, but when i be...

484 Views

0 replies

1 likes

  • 484 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Cover issue

PlanPremiumCountryHungaryDevice Samsung Galaxy S 7 EdgeOperating SystemAndroid Oreo My Question or IssueMy album and playlist cover doesn't show upIt is really irritating.

Newbie

Plan Premium Country Hungary Device  Samsung Galaxy S 7 Edge Operating System Android Oreo   My Question or Issue My album and playlist cover doesn't show up It is really ir...

Jemi

Spotify Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Starts me way down the list of episodes

PlanremiumCountryUs Operating SystemAndroid Oreo My Question or IssueWhen I click on a podcast from my home page it starts me way down the list of episodes. I've tried marking older episodes as played and that didn't help. See images for a better vis...

Newbie

  Plan remium Country Us   Operating System Android Oreo   My Question or Issue When I click on a podcast from my home page it starts me way down the list of episodes. I...

yjc

Newbie

384 Views

1 replies

1 likes

  • 384 Views
  • 1 replies
  • 1 likes

extreme background mobile data usage

PlanPremiumCountryGermanyDeviceNokia 8Operating SystemAndroid 9 My Question or Issue Is it only me, or does Spotify use extreme background data?in 1,5 days it already has 7,9MB background data usage. Pretty sure it's because it synchronizes itself al...

Roadie

Plan Premium Country Germany Device Nokia 8 Operating System Android 9   My Question or Issue   Is it only me, or does Spotify use extreme background data? in 1,5 days it alread...

groove2spotify

Roadie

828 Views

2 replies

0 likes

background
mobile data
  • 828 Views
  • 2 replies
  • 0 likes

Local files won't play

hey guys, so i'm on premium in australia and ive a motorola g6 plus on android something,my issue is that some of my local files work and some don'tlike take this for exampleas you can see electric barbarella doesnt work, but the thing is a few days ...

Newbie

hey guys, so i'm on premium in australia and ive a motorola g6 plus on android something, my issue is that some of my local files work and some don't like take this for example as you can see ...

Mantisentil

Community Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Synchronized files no longer recognized

PlanPremiumCountryFrance DeviceSony xperia z3 compactOperating SystemAndroid 6.0.1 My Question or IssueIm using Spotify (currently version 8.4.97.807) on a Sony Xperia Z3 compact . This old phone do not have any SIM card, im using it for music and co...

Casual Listener

  Plan Premium Country France  Device Sony xperia z3 compact Operating System Android 6.0.1   My Question or Issue Im using Spotify (currently version 8.4.97.807) on a Sony ...

Franci77

Casual Listener

540 Views

1 replies

0 likes

synchronization
Troubleshooting
  • 540 Views
  • 1 replies
  • 0 likes

No Artist listed

PlanPremiumCountryFrance DeviceSamsung A5 2017Operating SystemAndroid 8.0.0 Hi, I've got my albums listed by artist's alphabetical order but nothing appears in the artist section (5 artists that I hid but that's all). I used to be able to browse my m...

Regular

Plan Premium Country France   Device Samsung A5 2017 Operating System Android 8.0.0   Hi,   I've got my albums listed by artist's alphabetical order but nothing appears ...

AlexKoss

Regular

1614 Views

10 replies

2 likes

  • 1614 Views
  • 10 replies
  • 2 likes

Can't show artist's playlist when going back

PlanPremiumCountry DeviceHuawei P10Operating SystemAndroid pie My Question or IssueWhen playing a song from an artist,the app is unable to show me te entire artist's songs list when clicking back/return and keep loading it showing a green circle. I d...

Casual Listener

Plan Premium Country   Device Huawei P10 Operating System Android pie   My Question or Issue When playing a song from an artist,the app is unable to show me te entire artist's son...

Lod13

Casual Listener

429 Views

2 replies

0 likes

  • 429 Views
  • 2 replies
  • 0 likes

No filter and search bar on top of playlists

PlanPremiumCountryGermanyDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueIn previous releases, there was the easy to use filter-bar with sorting and search functionality on top of every playlist if swiped.That filter bar isn't ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue In previous releases, there was the easy to use filter-bar with sorting and se...

627 Views

0 replies

5 likes

  • 627 Views
  • 0 replies
  • 5 likes