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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

201896 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 201896 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546280 Views

78 replies

3 likes

  • 546280 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454171 Views

571 replies

38 likes

Account
Free
  • 454171 Views
  • 571 replies
  • 38 likes

Spotify and Mercedes no track info

PlanPremiumCountryCanadaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueAfter the latest Spotify update my track info stopped working. Google music shows meta info fine but no go for Spotify. See image

Newbie

Plan Premium Country Canada Device OnePlus 5T Operating System Android Pie   My Question or Issue After the latest Spotify update my track info stopped working.  Google music sho...

cmj01

Regular

2829 Views

5 replies

2 likes

  • 2829 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Can't find repeat and shuffle button

I cant find repeat and shuffle button in Spotify app . It is no where were to be found please help or is it just for premium members only?PlanFreeCountryIndiaDeviceOneplus 6Operating SystemAndroid My Question or Issue

Newbie

I cant find repeat and shuffle button in Spotify app . It is no where were to be found please help or is it just for premium members only? Plan Free Country India Device Oneplus 6 Operating Sy...

Xayne

Roadie

2054 Views

2 replies

1 likes

repeat button
shuffle button
  • 2054 Views
  • 2 replies
  • 1 likes

Superuser Contribution Volume control for external devices is badly designed or perhaps buggy.

PlanPremiumCountry DeviceMoto g6Operating System Android Oreo My Question or IssueWhen I use Spotify connect or select an available device (Samsung ms-650 soundbar) to cast to within the Spotify app, the volume control using the phone volume rocker, ...

Casual Listener

PlanPremium Country   Device Moto g6 Operating System  Android Oreo   My Question or Issue When I use Spotify connect or select an available device (Samsung ms-650 soundb...

Peter

Spotify Legend

829 Views

1 replies

1 likes

external device
Volume Control
  • 829 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify car controls not working since updates from 2.5 weeks ago

PlanPremiumCountryUkDeviceNokia 8Operating SystemAndroid 9 My Question or IssueSince the Spotify updates 2.5 weeks ago the car controls on my Mini Cooper no longer work, and the app is far more buggy than before.i have tried all the suggestions about...

Newbie

Plan Premium Country Uk Device Nokia 8 Operating System Android 9   My Question or Issue Since the Spotify updates 2.5 weeks ago the car controls on my Mini Cooper no longer work, and ...

Peter

Spotify Legend

494 Views

1 replies

1 likes

  • 494 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify stops and needs app to be shutdown before playing again

On the free plan, in the UK, through a Amazon Firestick Spotify will just stop playing sometimes and will require the app to be shut down and the data and cache wiped before playing again.

Regular

On the free plan, in the UK, through a Amazon Firestick   Spotify will just stop playing sometimes and will require the app to be shut down and the data and cache wiped before playing again. ...

stormyuk

Music Fan

1595 Views

8 replies

0 likes

  • 1595 Views
  • 8 replies
  • 0 likes

My Spotify keeps skipping songs

PlanPremiumCountryTurkey DeviceSamsung S6Operating System Windows 10) My Question or Issue Hi- When I tried to listen music on my Spotify App, Spotify jumps from one to an other without completing any of them. It keeps skipping songs after 40 seconds...

Visitor

Plan Premium Country Turkey  Device Samsung S6 Operating System  Windows 10)   My Question or Issue     Hi-   When I tried to listen music on my Spotify Ap...

user-removed

Not applicable

1108 Views

2 replies

2 likes

  • 1108 Views
  • 2 replies
  • 2 likes

Desktop app not showing as available device

PlanPremiumCountryUnited KingdomDeviceHuawei P20 Pro / HP ElitebookOperating SystemAndroid 9.0.0.255 / Windows 10 My Question or IssueHi Everyone, My phone upgraded to an updated version of Android a few weeks back and ever since my laptop no longer ...

Newbie

Plan Premium Country United Kingdom Device Huawei P20 Pro / HP Elitebook Operating System Android 9.0.0.255 / Windows 10   My Question or Issue Hi Everyone,   My phone upgraded ...

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to play a podcast

PlanPremiumCountryUKDeviceOne Note 5TOperating SystemAndroid Pie My Question or IssueI am unable to play The History of Rome podcast from either my Android phone, or my laptop app (it was working fine last time I tried on 28/05. It still plays as nor...

Newbie

Plan Premium Country UK Device One Note 5T Operating System Android Pie   My Question or Issue I am unable to play The History of Rome podcast from either my Android phone, or my lapto...

Peter

Spotify Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is changing back to repeat all when I change songs even though I put it on repeat all

PlanPremiumCountryPhilippinesDeviceOppo F11 ProOperating SystemAndroid 9 My Question or IssueWhy is Spotify changing to repeat all when I change songs even though I put it on repeat one

Newbie

Plan Premium Country Philippines Device Oppo F11 Pro Operating System Android 9   My Question or Issue Why is Spotify changing to repeat all when I change songs even though I put it on...

Peter

Spotify Legend

756 Views

1 replies

0 likes

  • 756 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble with playing music

PlanPremiumCountryNetherlandsDeviceSamsung S9Operating SystemAndroid My Question or IssueWhen I'm listening to the Spotify music with my headphone I experience some trouble. Whenever my screensaver kicks in the music stops after 10/20 seconds. If I d...

Casual Listener

Plan Premium Country Netherlands Device Samsung S9 Operating System Android   My Question or Issue When I'm listening to the Spotify music with my headphone I experience some trouble. ...

Peter

Spotify Legend

687 Views

3 replies

0 likes

  • 687 Views
  • 3 replies
  • 0 likes

I hear a weird digital noise while listening.

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid Nougat My Question or IssueI hear a weird noise like digital broken noise instantly so often. It is the same on headphone and speaker. It is happening for 2 days.What should I...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android Nougat   My Question or Issue I hear a weird noise like digital broken noise instantly so often. It is...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Missing Daily Mixes

Background InfoPlan: PremiumCountry: CanadaDevice: Samsung Galaxy S8Operating System: Android ver. 9 My Question or IssueI've had 5 Daily Mix playlists for almost a year now and yesterday, I suddenly lost three of them (Daily Mix 3, 4, & 5). It was a...

Newbie

Background Info Plan: Premium Country: Canada Device: Samsung Galaxy S8 Operating System: Android ver. 9   My Question or Issue I've had 5 Daily Mix playlists for almo...

618 Views

0 replies

1 likes

  • 618 Views
  • 0 replies
  • 1 likes

Bass not working properly.

PlanFreeCountryUSDeviceOnePlus 7 ProOperating SystemAndroid 9 My Question or IssueMy bass seems to be turning off and on at random times only when I use my Android phone with bluetooth in my car. It does not happen when I use my iPhone. I looked arou...

Newbie

  Plan Free Country US Device OnePlus 7 Pro Operating System Android 9   My Question or Issue My bass seems to be turning off and on at random times only when I use my Android ph...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Voice search crashing

PlanPremiumCountryUnited States Device(S8+)Operating SystemAndroid My Question or IssueSo whenever I go to voice search with spotify it just restarts the app basically, the logo comes up and it takes me back to the start screen. I wasn't having this ...

Newbie

Plan Premium Country United States  Device (S8+) Operating System Android    My Question or Issue So whenever I go to voice search with spotify it just restarts the app basic...

777 Views

0 replies

5 likes

Android
Crash Android
Crash search
s8+
voice
  • 777 Views
  • 0 replies
  • 5 likes

Superuser Contribution Artist page not loading in Library

PlanPremiumCountryNetherlandsDeviceSamsung s4 miniOperating SystemAndroid My Question or IssueWhenever i try to view the page of an artist i am following from the library tab on the android app, only a blank screen is shown. This issue persists after...

Newbie

Plan Premium Country Netherlands Device Samsung s4 mini Operating System Android   My Question or Issue Whenever i try to view the page of an artist i am following from the library tab...

Airyna

Newbie

2547 Views

3 replies

2 likes

  • 2547 Views
  • 3 replies
  • 2 likes

Spotify needs the internet to play local songs??

I tried to play a playlist on my Samsung Galaxy s10 running Android Pie today while my internet was down. Spotify would not play the local downloaded songs and complained that the internet was down. Why does Spotify need the internet to play a local ...

Newbie

I tried to play a playlist on my Samsung Galaxy s10 running Android Pie today while my internet was down.  Spotify would not play the local downloaded songs and complained that the internet was ...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

[Daily Mix] Daily Mix not loading on android oneplus 6t ever

PlanFree/PremiumCountry Device(Oneplus 6t)Operating System(Android 9, OxygenOs 9.0.14) My Question or IssueI always the the message - Something went wrongplease give it another try. or it also just loads but never goes anywhere.

Newbie

Plan Free/Premium Country   Device (Oneplus 6t) Operating System (Android 9, OxygenOs 9.0.14)   My Question or Issue I always the the message -   Something went wrong plea...

509 Views

0 replies

1 likes

dailymix
  • 509 Views
  • 0 replies
  • 1 likes

Spotify stops repeatedly

I'm a premium member, and this problem is specifically with mobile. In my PC it works fine. I made sure I'm getting a signal, and I'm usually getting full bars with at least 4G if not LTE It had been working perfectly until yesterday. I've restarted ...

Casual Listener

I'm a premium member, and this problem is specifically with mobile. In my PC it works fine. I made sure I'm getting a signal, and I'm usually getting full bars with at least 4G if not LTE  &nbs...

1246054170

Casual Listener

666 Views

2 replies

1 likes

  • 666 Views
  • 2 replies
  • 1 likes

Changing Storage Locations

PlanPremiumCountryUnited States DeviceSamsung Galaxy Note8Operating SystemAndroid 9.0 My Question or IssueThis has happened several times while I've had this phone, but it's gotten to the point where it's doing it at least once a week. I'm not sure w...

Newbie

Plan Premium Country United States   Device Samsung Galaxy Note8 Operating System Android 9.0   My Question or Issue This has happened several times while I've had this phone, bu...

579 Views

0 replies

0 likes

  • 579 Views
  • 0 replies
  • 0 likes

Please bring back again capability to play all songs from the search results!!

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssuePlease bring back again capability to play all songs from the search results. Let's say I'm searching for "My Heart will Go On", then play one from the ...

Newbie

Plan Premium Country Indonesia Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Please bring back again capability to play all songs from the search re...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes