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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396629 Views

547 replies

35 likes

Account
Free
  • 396629 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8467 Views

0 replies

7 likes

  • 8467 Views
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  • 7 likes

Superuser Contribution Progress bar for podcasts not working

The green track progress bar is no longer seen at all when playing podcasts. A few versions ago (of Spotify) I had to pause and play the episode for the progress bar to catch up but now the progress bar is completely gone. I think it happened with th...

Newbie

The green track progress bar is no longer seen at all when playing podcasts. A few versions ago (of Spotify) I had to pause and play the episode for the progress bar to catch up but now the progress ...

Peter

Spotify Legend

1276 Views

1 replies

1 likes

  • 1276 Views
  • 1 replies
  • 1 likes

Collaborations

PlanPremiumCountryUKDeviceHuawei Pro My Question or IssueSpotify apply an inconsistent approach to songs by more than one artist. For example, Bastille sing Happier with Marshmello. If I save that song, it only appears under the artist Marshmello.If ...

Casual Listener

Plan Premium Country UK Device Huawei Pro   My Question or Issue Spotify apply an inconsistent approach to songs by more than one artist. For example, Bastille sing Happier with Marshmel...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Superuser Contribution cant open spotify from android tv using voice commands

PlanPremiumCountryspainDevicexiaomi mi box sOperating Systemandroid tv My Question or IssueI have purchased a xiaomi google tv device. I have paired it with my phone and everything works except for voice commands that includes spotify. everytime I tr...

Casual Listener

Plan Premium Country spain Device xiaomi mi box s Operating System android tv   My Question or Issue I have purchased a xiaomi google tv device. I have paired it with my phone and ever...

josealconchel

Casual Listener

1210 Views

2 replies

0 likes

androidtv
Spotify
voice
  • 1210 Views
  • 2 replies
  • 0 likes

Double notifications with Spotify and Stations both installed

I thought I'd try out the new stations app, but I'm getting notifications from both the main app and the stations app when I play anything. The two apps seem to see each other as distinct devices under the spotify connect menu in the same way as when...

Newbie

I thought I'd try out the new stations app, but I'm getting notifications from both the main app and the stations app when I play anything.  The two apps seem to see each other as distinct devic...

Dbinder101

Casual Listener

1041 Views

1 replies

5 likes

  • 1041 Views
  • 1 replies
  • 5 likes

App keeps crashing

I cant open spotify on my phone. Every time i open the app it just keeps crashing flashing on the home screen. I have uninstalled and reinstalled, rest my phone, cleared the cache, force stopped and rebooted, and now i am out of ideas. Its been doing...

Casual Listener

I cant open spotify on my phone. Every time i open the app it just keeps crashing flashing on the home screen. I have uninstalled and reinstalled, rest my phone, cleared the cache, force stopped and ...

Ladyphoenix3

Casual Listener

541 Views

2 replies

3 likes

  • 541 Views
  • 2 replies
  • 3 likes

[Account] Deleted from premium for family

Me and my friends share a family account. Today one of my friend texted me that she couldn't listen to Spotify premium and back to free account. I checked it and realized that her account was gone from the family acc. After that, I invite her again t...

Newbie

Me and my friends share a family account. Today one of my friend texted me that she couldn't listen to Spotify premium and back to free account. I checked it and realized that her account was gone fr...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Connection stuck with ISP Ho Mobile / Vodafone IT

PlanPremiumCountryItalyDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueHo Mobile / Vodafone IT users have had connection stuck problems for a few months.This is a well known problem here, it plays 2/3 songs then gets stuck: i...

Music Fan

Plan Premium Country Italy Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue Ho Mobile / Vodafone IT users have had connection stuck problems for a fe...

ultradj83

Music Fan

1526 Views

8 replies

2 likes

Connection issues
ho mobile
vodafone
  • 1526 Views
  • 8 replies
  • 2 likes

Solved!! Spotify Stations stream to amazon echo volume adjustmet bug report

PlanPremiumCountryUnites StatesDeviceSamsung Galaxy S9 PlusOperating SystemAndroid Pie My Question or IssueNOTE: this report is for the Spotify Stations Application.When streaming music to another device like amazon echo. Raising/Lowering volume on p...

Casual Listener

Plan Premium Country Unites States Device Samsung Galaxy S9 Plus Operating System Android Pie   My Question or Issue NOTE: this report is for the Spotify Stations Application. When st...

Billy-J

Spotify Star

2108 Views

3 replies

0 likes

Spotify Stations
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  • 3 replies
  • 0 likes

All songs

Hello!How can I see all the songs of an artist? When I select the artist it show me only the popular songs and then the albums. I want to see the whole songs list.Thanks !! Spotify premium, Argentina, Android 9 (Pie)

Newbie

Hello! How can I see all the songs of an artist? When I select the artist it show me only the popular songs and then the albums. I want to see the whole songs list. Thanks !!   Spotify premi...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Save list of songs to download?

I have a weird issue but want to try to reinstall the app first, it went well for 8 months but now since 2 weeks it goes bad. Issue described at the end. I hate to reinstall because re doing my selection of songs to download will take a longggg time....

Newbie

I have a weird issue but want to try to reinstall the app first, it went well for 8 months but now since 2 weeks it goes bad. Issue described at the end.   I hate to reinstall because re doing...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Problem on the last versions of the Android App

Plan: Premium for StudentsCountry: ItalyDevice: Samsung Galaxy S7 EdgeOperating System: Android Oreo 8.0 Hi, I have an issue with the last versions of Spotify. After the update of the app, a lot of songs that I saved in "Favorite song" disappeared. B...

Casual Listener

Plan: Premium for Students Country: Italy Device: Samsung Galaxy S7 Edge Operating System: Android Oreo 8.0   Hi, I have an issue with the last versions of Spotify. After the update of th...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Stations app: No buttons working

PlanPremiumCountryUSDeviceMoto G5 PlusOperating SystemAndroid Oreo My Question or IssueIt started with the Add Station button first. At first, that was the only thing that did not appear to work - the settings button worked, the thumbs up/down worked...

Newbie

  Plan Premium Country US Device Moto G5 Plus Operating System Android Oreo   My Question or Issue It started with the Add Station button first. At first, that was the only ...

309 Views

0 replies

0 likes

  • 309 Views
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Superuser Contribution Error message on daily mix

PlanPremium CountryItaly DeviceHuawei Mate 10 pro Operating SystemAndroid 9.0 My Question or IssueFrom a year to this part my daily mixes do not work, there's always an error message. I tried uninstalling app but nothing has changed.

Visitor

  Plan Premium  Country Italy  Device Huawei Mate 10 pro  Operating System Android 9.0   My Question or Issue From a year to this part my daily mixes do not work, ...

Katerina

Spotify Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

[Android] Spotify on car stereo - double speed

PlanPremiumCountryPolandDeviceUniversal 2 DIN Android Car RadioOperating SystemAndroid 6.0 K6_01_IH_V2.0.1_20180815 My Question or IssueI have that glich for long time. In my playlists I have a large number of offline songs that I added from the desk...

Newbie

Plan Premium Country Poland Device Universal 2 DIN Android Car Radio Operating System Android 6.0 K6_01_IH_V2.0.1_20180815   My Question or Issue I have that glich for long time. In my...

332 Views

0 replies

0 likes

  • 332 Views
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Superuser Contribution Getting pop on Galaxy S9 saying ""you are listening on Iphone 6"

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis pop up keeps occuring on my new Samsung S9 "you are listening on Iphone 6" .Even when I ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This po...

Peter

Spotify Legend

751 Views

3 replies

0 likes

  • 751 Views
  • 3 replies
  • 0 likes

App Slow to Open and Perform Basic Functions - S8+

PlanPremiumCountryUKDeviceSamsung Galaxy S8+Operating SystemAndroid Pie (9) My Question or IssueFor a while now the Android app has been painfully slow loading, sometimes taking minutes to load basic UI on startup. I had the same issue on my old LG G...

Newbie

Plan Premium Country UK Device Samsung Galaxy S8+ Operating System Android Pie (9)   My Question or Issue For a while now the Android app has been painfully slow loading, sometimes tak...

584 Views

0 replies

5 likes

  • 584 Views
  • 0 replies
  • 5 likes

Premium features refusing to work

PlanPremiumCountryUK DeviceSamsung Galaxy S10+ Operating SystemLatest Android My Question or IssueI have been using Spotify Premium for years and for a few months on my new phone. Very recently, with no clear cause, I can no longer download songs to ...

Newbie

Plan Premium Country UK   Device Samsung Galaxy S10+   Operating System Latest Android    My Question or Issue I have been using Spotify Premium for years and for a fe...

278 Views

0 replies

1 likes

  • 278 Views
  • 0 replies
  • 1 likes

App continuously crashing

Phone was working fine with the app the last days, until today morning, when it tries to load, and then crashes and restarts suddenly in a loop. I already restarted my phone, erase cache for the app, erase data for the app, then reinstall the app a c...

Newbie

Phone was working fine with the app the last days, until today morning, when it tries to load, and then crashes and restarts suddenly in a loop.   I already restarted my phone, erase cache for...

691 Views

0 replies

0 likes

Android 9
Crash
reboot
restart
  • 691 Views
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Can't play SOS by Avicii

Pls help me. I can't play SOS by Avicii on Spotify app and web player. I've clear cache, data, even reinstall it but it still didn't work. Device: Xiaomi Mi5 Android version: 9.0 Spotify app version: 8.5.8.567

Newbie

Pls help me. I can't play SOS by Avicii on Spotify app and web player. I've clear cache, data, even reinstall it but it still didn't work. Device: Xiaomi Mi5 Android version: 9.0 Spotify app version:...

OneBobone

Gig Goer

785 Views

1 replies

1 likes

  • 785 Views
  • 1 replies
  • 1 likes

Equalizer for android

PlanPremiumCountryEgyptDeviceHuawei Mate 10 LiteOperating SystemAndroid My Question or IssueI cant find the equalizer in my spotify settings

Newbie

  Plan Premium Country Egypt Device Huawei Mate 10 Lite Operating System Android   My Question or Issue I cant find the equalizer in my spotify settings

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes