Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
I have a Xiaomi Mi5s, and I used Spotify without problems since years. But, probably after last android update, I had some problems on my phone: sometimes seems the album loading is endless, other times the song inside albums doesn't start. The only ...
PlanPremiumCountry USADeviceSamsung Galaxy 8, Amazon Echo My Question or Issue Listening to one playlist. After about 30 seconds into the song, the song changes from current playlist to another. Continuously. Logged out all other devices. I go from l...
PlanPremiumCountry MalaysiaDeviceMi A2Operating SystemAndroidOreo My Question or Issue I recently changed my phone to Mi A2 which is in the Android One programme. However I seem to not be able to control playback of my Spotify streaming in lockscreen...
PlanPremiumCountry USADevice(Moto x4)Operating SystemAndroid Oreo My Question or Issue I'm using Spotify connect from my Android to a Yamaha receiver and it is not shuffling at all. It plays the songs in a playlist in order; you can actually see it s...
PlanPremiumCountryArgentina DevicePixel 2 XL Operating SystemAndroid 9 Everytime I try to share a song on Instagram it says that an error had happened and that I should try it again later.I have the lastest updates on Instagram and Spotify, also I tr...
If 15 people stream my music how much royalties do I get
I can not share Spotify songs in Instagram Stories! When will this be resolved?
PlanFree/PremiumCountry GOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a galaxy s8+ and a few days ago I suddenly lost the ability to rearrange any of my playlists by album artist etc. Its all alphabetical now.
Hello, so I saved a few hundred songs, but when I look at them in the "Songs" section (which I saved), they appear in my old order, and I respectively put them in the new order, which shows me recently added songs, and everything seems to be ok, but ...
PlanFree/PremiumCountry UKDevice(Honor 9 lite)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm new to Spotify and I've encountered a problem. Whenever I try and listen to my play list I have to click shuffle play, and ...
In my S9 the music gets skipped or pausedEven when the phone is blockedPlanFree/PremiumCountry ArgentinaSamsung Galaxy 9Operating SystemAndroid Oreo
It's really irratating to trying to make shuffle work on spotify but every time i try to shuffle a playlist it doesn't actually shuffle and it doesn't help that they removed the play queue in the free app. So in order to have an actual shuffle my pla...
PlanPremiumCountryBrazil DeviceMoto G Operating SystemAndroid Oreo My IssueHello there! I'm having some trouble when I try to share anything to the Instagram stories. I get the message: "It was impossible to share to the Instagram stories, try again ...
I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on my phone and mark the songs I like or I don't like, my phone starts playing ONLY the songs I've already ...
PlanPremiumCountry Costa RicaDeviceSamsung Galaxy S8+Operating SystemAndroid 8.0.0 My Question or Issue I'm having trouble sharing the music I'm listening to Instagram stories. It loads but then it shows an error. I attached a screenshot of the messa...
PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid Oreo My Question or Issue Whenever I use either Google Sat Nav or TomTom sat nav. Spotify automaticaly kicks in and starts playing. I do not want this to happen. There was no option wit...
PlanPremiumCountry USADeviceNote 8Operating SystemAndroid Oreo My Question or Issue Ppodcast play buttons are dark and won't play for most episodes of most podcasts.
PlanPremiumCountry RomaniaDeviceSamsung Galaxy A6 PlusOperating SystemAndroid 8.0.0 My Question or Issue On the free version I can Heart and Block ANY song and artist from ANY playlist. And on Premium I can't.Do NOT tell me I can only do this in cert...
I recently got a pair of JBL e65 headohones and everytime I play a song it skips automatically after 10 seconds to the next song. It is driving my nuts! This is the only bluetooth device this happens with. Can anyone offer any advice? PLEASE! Device ...
PlanPremiumCountry New Zealand My Question or IssueSince the last update I am no longer able to access downloaded podcasts without being online which completely defeats the purpose of downloading them. Also the podcasts do not delete when I choose to...