Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375753 Views

541 replies

34 likes

Account
Free
  • 375753 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
  • 0 replies
  • 7 likes

Superuser Contribution Downloads changing location

PlanPremiumCountryUk DeviceSamsung Galaxy S10eOperating SystemAndroid Pie My Question or IssueI've seen people mention in other posts that they've experienced their downloads changing location from an SD card to their internal storage upon reboot. Ho...

Newbie

Plan Premium Country Uk   Device Samsung Galaxy S10e Operating System Android Pie   My Question or Issue I've seen people mention in other posts that they've experienced their do...

Katerina

Spotify Legend

979 Views

1 replies

0 likes

  • 979 Views
  • 1 replies
  • 0 likes

Songs are skipped automatically

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid 9Spotify Version8.5.8.567 My Question or IssueFrom time to time the app starts skipping songs automatically with irregular intervals of 1 to 3 seconds. The problem can be solved by resta...

Newbie

Plan Premium Country Germany Device OnePlus 6 Operating System Android 9 Spotify Version 8.5.8.567   My Question or Issue From time to time the app starts skipping songs automatica...

583 Views

0 replies

0 likes

bug
playback
Skipping songs
  • 583 Views
  • 0 replies
  • 0 likes

[Partnerships] Spotify on Apple Watch

Plan MonthlyFree/PremiumCountry UK DeviceSamsung S10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen my display times out and my phone turns off, so do my earbuds. This also happens with Alexa. I've checked my phone b...

Casual Listener

Plan Monthly Free/Premium Country UK   Device Samsung S10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When my display times out and my ph...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problems to share Instagram Stories

PlanPremiumCountryBrazilDeviceSamsung Galaxy S8 SM-G950FDOperating SystemAndroid 9Spotify8.5.7.999Instagram93.0.1.19.102 IssueI had the function of sharing songs from Spotify by Stories. But I lost it some updates ago. I complained several times and ...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy S8 SM-G950FD Operating System Android 9 Spotify 8.5.7.999 Instagram 93.0.1.19.102   Issue I had the function of sharing songs from...

Peter

Spotify Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sharing music on Instagram Stories

PlanPremiumCountryBrazilDeviceMotorola Moto G5 PlusOperating SystemAndroid My Question or IssueI want to share some music on Instagram stories but that option is not available for me, the only option available for Instagram is direct messages. My fri...

Newbie

Plan Premium Country Brazil Device Motorola Moto G5 Plus Operating System Android   My Question or Issue I want to share some music on Instagram stories but that option is not availabl...

Katerina

Spotify Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unauthorised Usage of Account (Premium)

Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.

Newbie

Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.  

Katerina

Spotify Legend

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution What is this direct download link ?

Hello, Which version of spotify is hosted on download.spotify.com/android/SpotifyAndroid.apk ? Is it the same as the one on the Google Play Store ?I couldn't find documentation about this link. Thank you for your help

Casual Listener

Hello,   Which version of spotify is hosted on download.spotify.com/android/SpotifyAndroid.apk ? Is it the same as the one on the Google Play Store ? I couldn't find documentation about t...

Peter

Spotify Legend

3736 Views

3 replies

0 likes

  • 3736 Views
  • 3 replies
  • 0 likes

Superuser Contribution songs not displaying

PlanPremiumCountryUSADeviceLG X VentureMy Question or IssueI've noticed an issue lately where when I go to certain playlists, no songs display. It only happens on especially large playlists. For example, if you have most of Iron Maiden's albums saved...

Casual Listener

Plan Premium Country USA Device LG X Venture My Question or Issue I've noticed an issue lately where when I go to certain playlists, no songs display. It only happens on especially large playl...

Peter

Spotify Legend

578 Views

3 replies

0 likes

  • 578 Views
  • 3 replies
  • 0 likes

Superuser Contribution Progress bar for podcasts not working

The green track progress bar is no longer seen at all when playing podcasts. A few versions ago (of Spotify) I had to pause and play the episode for the progress bar to catch up but now the progress bar is completely gone. I think it happened with th...

Newbie

The green track progress bar is no longer seen at all when playing podcasts. A few versions ago (of Spotify) I had to pause and play the episode for the progress bar to catch up but now the progress ...

Peter

Spotify Legend

1231 Views

1 replies

1 likes

  • 1231 Views
  • 1 replies
  • 1 likes

Collaborations

PlanPremiumCountryUKDeviceHuawei Pro My Question or IssueSpotify apply an inconsistent approach to songs by more than one artist. For example, Bastille sing Happier with Marshmello. If I save that song, it only appears under the artist Marshmello.If ...

Casual Listener

Plan Premium Country UK Device Huawei Pro   My Question or Issue Spotify apply an inconsistent approach to songs by more than one artist. For example, Bastille sing Happier with Marshmel...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Superuser Contribution cant open spotify from android tv using voice commands

PlanPremiumCountryspainDevicexiaomi mi box sOperating Systemandroid tv My Question or IssueI have purchased a xiaomi google tv device. I have paired it with my phone and everything works except for voice commands that includes spotify. everytime I tr...

Casual Listener

Plan Premium Country spain Device xiaomi mi box s Operating System android tv   My Question or Issue I have purchased a xiaomi google tv device. I have paired it with my phone and ever...

josealconchel

Casual Listener

1159 Views

2 replies

0 likes

androidtv
Spotify
voice
  • 1159 Views
  • 2 replies
  • 0 likes

Double notifications with Spotify and Stations both installed

I thought I'd try out the new stations app, but I'm getting notifications from both the main app and the stations app when I play anything. The two apps seem to see each other as distinct devices under the spotify connect menu in the same way as when...

Newbie

I thought I'd try out the new stations app, but I'm getting notifications from both the main app and the stations app when I play anything.  The two apps seem to see each other as distinct devic...

Dbinder101

Casual Listener

1026 Views

1 replies

5 likes

  • 1026 Views
  • 1 replies
  • 5 likes

App keeps crashing

I cant open spotify on my phone. Every time i open the app it just keeps crashing flashing on the home screen. I have uninstalled and reinstalled, rest my phone, cleared the cache, force stopped and rebooted, and now i am out of ideas. Its been doing...

Casual Listener

I cant open spotify on my phone. Every time i open the app it just keeps crashing flashing on the home screen. I have uninstalled and reinstalled, rest my phone, cleared the cache, force stopped and ...

Ladyphoenix3

Casual Listener

514 Views

2 replies

3 likes

  • 514 Views
  • 2 replies
  • 3 likes

[Account] Deleted from premium for family

Me and my friends share a family account. Today one of my friend texted me that she couldn't listen to Spotify premium and back to free account. I checked it and realized that her account was gone from the family acc. After that, I invite her again t...

Newbie

Me and my friends share a family account. Today one of my friend texted me that she couldn't listen to Spotify premium and back to free account. I checked it and realized that her account was gone fr...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Connection stuck with ISP Ho Mobile / Vodafone IT

PlanPremiumCountryItalyDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueHo Mobile / Vodafone IT users have had connection stuck problems for a few months.This is a well known problem here, it plays 2/3 songs then gets stuck: i...

Music Fan

Plan Premium Country Italy Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue Ho Mobile / Vodafone IT users have had connection stuck problems for a fe...

ultradj83

Music Fan

1456 Views

8 replies

2 likes

Connection issues
ho mobile
vodafone
  • 1456 Views
  • 8 replies
  • 2 likes

Solved!! Spotify Stations stream to amazon echo volume adjustmet bug report

PlanPremiumCountryUnites StatesDeviceSamsung Galaxy S9 PlusOperating SystemAndroid Pie My Question or IssueNOTE: this report is for the Spotify Stations Application.When streaming music to another device like amazon echo. Raising/Lowering volume on p...

Casual Listener

Plan Premium Country Unites States Device Samsung Galaxy S9 Plus Operating System Android Pie   My Question or Issue NOTE: this report is for the Spotify Stations Application. When st...

Billy-J

Spotify Star

2057 Views

3 replies

0 likes

Spotify Stations
  • 2057 Views
  • 3 replies
  • 0 likes

All songs

Hello!How can I see all the songs of an artist? When I select the artist it show me only the popular songs and then the albums. I want to see the whole songs list.Thanks !! Spotify premium, Argentina, Android 9 (Pie)

Newbie

Hello! How can I see all the songs of an artist? When I select the artist it show me only the popular songs and then the albums. I want to see the whole songs list. Thanks !!   Spotify premi...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Save list of songs to download?

I have a weird issue but want to try to reinstall the app first, it went well for 8 months but now since 2 weeks it goes bad. Issue described at the end. I hate to reinstall because re doing my selection of songs to download will take a longggg time....

Newbie

I have a weird issue but want to try to reinstall the app first, it went well for 8 months but now since 2 weeks it goes bad. Issue described at the end.   I hate to reinstall because re doing...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Problem on the last versions of the Android App

Plan: Premium for StudentsCountry: ItalyDevice: Samsung Galaxy S7 EdgeOperating System: Android Oreo 8.0 Hi, I have an issue with the last versions of Spotify. After the update of the app, a lot of songs that I saved in "Favorite song" disappeared. B...

Casual Listener

Plan: Premium for Students Country: Italy Device: Samsung Galaxy S7 Edge Operating System: Android Oreo 8.0   Hi, I have an issue with the last versions of Spotify. After the update of th...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Stations app: No buttons working

PlanPremiumCountryUSDeviceMoto G5 PlusOperating SystemAndroid Oreo My Question or IssueIt started with the Add Station button first. At first, that was the only thing that did not appear to work - the settings button worked, the thumbs up/down worked...

Newbie

  Plan Premium Country US Device Moto G5 Plus Operating System Android Oreo   My Question or Issue It started with the Add Station button first. At first, that was the only ...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes