Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387896 Views

545 replies

34 likes

Account
Free
  • 387896 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

Accessing playlists from laptop on mobile phone

PlanPremiumCountryUnited StatesDeviceSamsung S9+ (Mobile). Lenovo Legion Y520 (Laptop)Operating SystemAndroid 9 (Mobile), Windows 10 (Laptop)My Question or IssueI have some music on my laptop that I would like to access through Android. I have attemp...

Casual Listener

Plan Premium Country United States Device Samsung S9+ (Mobile). Lenovo Legion Y520 (Laptop) Operating System Android 9 (Mobile), Windows 10 (Laptop) My Question or Issue I have some music on...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

new UI

PlanPremiumCountryNLDeviceSamsung Galaxy A8 2018Operating SystemAndroid pie My Question or IssueBring The New Look To my Libary

Visitor

Plan Premium Country NL Device Samsung Galaxy A8 2018 Operating System Android pie   My Question or Issue Bring The New Look To my Libary ❤️

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Available devices not showing

None of PlanPremiumCountryUkDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueMy TV is not appearing on my app's available devices list. I am using the app on both devices, trying to connect with Spotify Connect. Both are on the ...

Newbie

None of  Plan Premium Country Uk Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue My TV is not appearing on my app's available devices list. I am...

527 Views

0 replies

0 likes

  • 527 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't switch to external storage

PlanPremiumCountryUsa DeviceMoto g 6 playOperating SystemAndroid 8.0.0 My Question or IssueI've performed a"clean reboot" of Spotify on my phone and am still having this issue when trying to switch storage to my micro SD card. In the settings menu, n...

Casual Listener

Plan Premium Country Usa   Device Moto g 6 play Operating System Android 8.0.0   My Question or Issue I've performed a"clean reboot" of Spotify on my phone and am still having th...

BriaCF

Casual Listener

1010 Views

2 replies

0 likes

Android
android 8.0.0
micro SD
storage
  • 1010 Views
  • 2 replies
  • 0 likes

Song name incorrect

PlanPremiumCountryUSAOperating SystemAndroid 7My Question or IssueOn my samsung tablet my bologna by "weird al" yankovic shows up as song 10 by artist 10. The audio is the same and it still shows up on albums and playlists

Newbie

Plan Premium Country USA Operating System Android 7 My Question or Issue On my samsung tablet my bologna by "weird al" yankovic shows up as song 10 by artist 10. The audio is the same and it s...

CryticalAce

Spotify Star

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

music randomly pauses when screen is off, no battery saver, press power button music starts

Plan/PremiumCountryAustralia DeviceSamsung Galaxy s9plusOperating SystemAndroid Pie My Question or Issue I have music downloaded to the app, latest app2019, June 9 Latest Samsung Android Pie updates,Battery saver is off, I have reset the phone to rem...

Casual Listener

Plan /Premium Country Australia   Device Samsung Galaxy s9plus Operating System Android Pie   My Question or Issue   I have music downloaded to the app, latest app 2019, J...

CryticalAce

Spotify Star

2089 Views

1 replies

3 likes

Android
pause
randomly
  • 2089 Views
  • 1 replies
  • 3 likes

Android Lock Screen Cover

PlanPremium CountryThe Netherlands DeviceOnePlus 6T Operating SystemAndroid 9, OxygenOS My Question or IssueJust to get this clear, almost all of Spotify's updates are awesome, but this one.. Since a few months back Spotify has implemented a feature ...

Casual Listener

Plan Premium   Country The Netherlands   Device OnePlus 6T   Operating System Android 9, OxygenOS   My Question or Issue Just to get this clear, almost all of Spotify...

CryticalAce

Spotify Star

1046 Views

1 replies

1 likes

album art
Android
android lock album art
android lock cover
cover
lock screen
  • 1046 Views
  • 1 replies
  • 1 likes

Spotify information not showing in my car via Bluetooth.

PlanPremiumCountryUkDeviceOneplus2 Operating SystemOxygenOS 3.6.1 My Question or IssueWhen playing songs in my car none of the information shows on my screen. It used to and then stopped, but I haven't changed anything on phone or the car. The car is...

Newbie

PlanPremium Country Uk Device Oneplus2  Operating System OxygenOS 3.6.1   My Question or Issue When playing songs in my car none of the information shows on my screen. It used to a...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Google Clock and Spotify

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating SystemAndroid 9 My Question or IssueI have Spotify set to play as my alarm in Google Clock in the morning. But instead it makes a general beeping sound and says "Spotify not installed." I can't ...

Newbie

Plan Premium Country USA Device Samsung Galaxy s10e Operating System Android 9   My Question or Issue I have Spotify set to play as my alarm in Google Clock in the morning. But instead...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Music from "My music" doesn't synchronize

PlanPremiumCountrySwitzerlandDeviceSamsung J8 My Question or IssueMy phone display in gray the music from the folder "My music" and when I try to listen to them, it doesn't do anything. When I try with my Pc on, the music start on my pc. Thanks in ad...

Newbie

Plan Premium Country Switzerland Device Samsung J8   My Question or Issue My phone display in gray the music from the folder "My music" and when I try to listen to them, it doesn't do an...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffle on small artists plays every song twice in a row

Hi! I listen to a lot of small independent artists, and I've noticed for a while now that when I use the shuffle button almost every song is added to the play queue twice in a row. Quite frustrating to have this kind of silly bug in such a basic feat...

Newbie

Hi! I listen to a lot of small independent artists, and I've noticed for a while now that when I use the shuffle button almost every song is added to the play queue twice in a row. Quite frustrating ...

Peter

Spotify Legend

1065 Views

1 replies

0 likes

Android
bug
shuffle
  • 1065 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloads changing location

PlanPremiumCountryUk DeviceSamsung Galaxy S10eOperating SystemAndroid Pie My Question or IssueI've seen people mention in other posts that they've experienced their downloads changing location from an SD card to their internal storage upon reboot. Ho...

Newbie

Plan Premium Country Uk   Device Samsung Galaxy S10e Operating System Android Pie   My Question or Issue I've seen people mention in other posts that they've experienced their do...

Katerina

Spotify Legend

1001 Views

1 replies

0 likes

  • 1001 Views
  • 1 replies
  • 0 likes

Songs are skipped automatically

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid 9Spotify Version8.5.8.567 My Question or IssueFrom time to time the app starts skipping songs automatically with irregular intervals of 1 to 3 seconds. The problem can be solved by resta...

Newbie

Plan Premium Country Germany Device OnePlus 6 Operating System Android 9 Spotify Version 8.5.8.567   My Question or Issue From time to time the app starts skipping songs automatica...

592 Views

0 replies

0 likes

bug
playback
Skipping songs
  • 592 Views
  • 0 replies
  • 0 likes

[Partnerships] Spotify on Apple Watch

Plan MonthlyFree/PremiumCountry UK DeviceSamsung S10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen my display times out and my phone turns off, so do my earbuds. This also happens with Alexa. I've checked my phone b...

Casual Listener

Plan Monthly Free/Premium Country UK   Device Samsung S10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When my display times out and my ph...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problems to share Instagram Stories

PlanPremiumCountryBrazilDeviceSamsung Galaxy S8 SM-G950FDOperating SystemAndroid 9Spotify8.5.7.999Instagram93.0.1.19.102 IssueI had the function of sharing songs from Spotify by Stories. But I lost it some updates ago. I complained several times and ...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy S8 SM-G950FD Operating System Android 9 Spotify 8.5.7.999 Instagram 93.0.1.19.102   Issue I had the function of sharing songs from...

Peter

Spotify Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Sharing music on Instagram Stories

PlanPremiumCountryBrazilDeviceMotorola Moto G5 PlusOperating SystemAndroid My Question or IssueI want to share some music on Instagram stories but that option is not available for me, the only option available for Instagram is direct messages. My fri...

Newbie

Plan Premium Country Brazil Device Motorola Moto G5 Plus Operating System Android   My Question or Issue I want to share some music on Instagram stories but that option is not availabl...

Katerina

Spotify Legend

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unauthorised Usage of Account (Premium)

Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.

Newbie

Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.  

Katerina

Spotify Legend

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution What is this direct download link ?

Hello, Which version of spotify is hosted on download.spotify.com/android/SpotifyAndroid.apk ? Is it the same as the one on the Google Play Store ?I couldn't find documentation about this link. Thank you for your help

Casual Listener

Hello,   Which version of spotify is hosted on download.spotify.com/android/SpotifyAndroid.apk ? Is it the same as the one on the Google Play Store ? I couldn't find documentation about t...

Peter

Spotify Legend

3771 Views

3 replies

0 likes

  • 3771 Views
  • 3 replies
  • 0 likes

Superuser Contribution songs not displaying

PlanPremiumCountryUSADeviceLG X VentureMy Question or IssueI've noticed an issue lately where when I go to certain playlists, no songs display. It only happens on especially large playlists. For example, if you have most of Iron Maiden's albums saved...

Casual Listener

Plan Premium Country USA Device LG X Venture My Question or Issue I've noticed an issue lately where when I go to certain playlists, no songs display. It only happens on especially large playl...

Peter

Spotify Legend

597 Views

3 replies

0 likes

  • 597 Views
  • 3 replies
  • 0 likes

Superuser Contribution Progress bar for podcasts not working

The green track progress bar is no longer seen at all when playing podcasts. A few versions ago (of Spotify) I had to pause and play the episode for the progress bar to catch up but now the progress bar is completely gone. I think it happened with th...

Newbie

The green track progress bar is no longer seen at all when playing podcasts. A few versions ago (of Spotify) I had to pause and play the episode for the progress bar to catch up but now the progress ...

Peter

Spotify Legend

1259 Views

1 replies

1 likes

  • 1259 Views
  • 1 replies
  • 1 likes