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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118018 Views

27 replies

4 likes

  • 118018 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237529 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237529 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598291 Views

79 replies

3 likes

  • 598291 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490859 Views

581 replies

42 likes

Account
Free
  • 490859 Views
  • 581 replies
  • 42 likes

shuffle disables when selecting songs

PlanPremiumCountryNetherlandsDeviceSamsung galaxy Note 9Operating SystemAndroid 9.0 My Question or Issue since the update, when i select a song in a random playlist, the suffle mode automatically disables, and i have to enable it every time. very ann...

Newbie

Plan Premium Country Netherlands Device Samsung galaxy Note 9 Operating System Android 9.0   My Question or Issue   since the update, when i select a song in a random playlist, t...

477 Views

0 replies

0 likes

mobile applications
shuffle
  • 477 Views
  • 0 replies
  • 0 likes

I have honor 8 and in my Spotify premium missing the choice of equalizer. Why?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Cant sort artists alphabetically

Usa DeviceSamsung Galaxy s8Operating SystemAndroid My Question or Issue Since recent update, I cant sort artists alphabetically. There is a button I can check to do it but it doesn't do anything. Please assist

Newbie

Usa   Device Samsung Galaxy s8 Operating System Android   My Question or Issue   Since recent update, I cant sort artists alphabetically. There is a button I can check to do i...

kaschiman

Newbie

755 Views

2 replies

1 likes

  • 755 Views
  • 2 replies
  • 1 likes

Superuser Contribution Disappearing music

PlanFree/PremiumCountry DeviceAndroid ZTE Grand X 4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the second time I've had this issue. Well, no, still the first since there was no solution the first time, I ju...

Regular

Plan Free/Premium Country   Device Android ZTE Grand X 4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, this is the second time I've had ...

mchaggis69

Casual Listener

1106 Views

4 replies

0 likes

  • 1106 Views
  • 4 replies
  • 0 likes

Making Spotify Worse

PlanPremiumCountryCanadaDevicePixel 3 XLOperating SystemNewest Android My Question or IssueIt feels like this latest update has totally borked the interface. In the past app updates have been subtle and reasonable to adjust to. This latest one seems ...

Regular

Plan Premium Country Canada Device Pixel 3 XL Operating System Newest Android   My Question or Issue It feels like this latest update has totally borked the interface. In the past app ...

user-removed

Not applicable

1344 Views

7 replies

7 likes

  • 1344 Views
  • 7 replies
  • 7 likes

Spotify continues to play even when not in use when connected to Bluetooth.

PlanPremiumCountryUkDeviceNokia 5Operating System9 My Question or IssueWhen I am connected to my car through Bluetooth and change from media to radio, Spotify continues to play. You can't hear it but when you come back to media the song has moved on....

Newbie

Plan Premium Country Uk Device Nokia 5 Operating System 9   My Question or Issue When I am connected to my car through Bluetooth and change from media to radio, Spotify continues to pl...

333 Views

0 replies

1 likes

  • 333 Views
  • 0 replies
  • 1 likes

Superuser Contribution No interaction, Spotify opens and plays, Android version 8.0, Galaxy J7

Hello Spotify, I do have several issues with you guys in general, but lets stick to this pressing issue: I've seen this happening to people with all android systems and devices. Spotify will open, in some way, and start playing music without them hav...

Regular

Hello Spotify, I do have several issues with you guys in general, but lets stick to this pressing issue: I've seen this happening to people with all android systems and devices. Spotify will open, in...

MarcusMitchell

Regular

1024 Views

5 replies

0 likes

  • 1024 Views
  • 5 replies
  • 0 likes

New UI and all songs

Now when I download an album it doesn't like each song so they arnt there in the liked playlist so how to a view a complete list of my songs and shuffle play like the old times till this stupid update?

Newbie

Now when I download an album it doesn't like each song so they arnt there in the liked playlist so how to a view a complete list of my songs and shuffle play like the old times till this stupid updat...

user-removed

Not applicable

772 Views

2 replies

5 likes

  • 772 Views
  • 2 replies
  • 5 likes

Forced to have full album in 'My Library'

PlanPremiumCountryUSDeviceSamsung Galaxy Note 8Operating SystemAndroid One My Question or IssueThis new update has removed the ability to only view saved songs in your library and forces you to save the entire album, THIS IS BS! I pay for premium I s...

Newbie

Plan Premium Country US Device Samsung Galaxy Note 8 Operating System Android One   My Question or Issue This new update has removed the ability to only view saved songs in your librar...

user-removed

Not applicable

749 Views

2 replies

3 likes

  • 749 Views
  • 2 replies
  • 3 likes

Terrible New UI! My songs!!

I'm premium on LG G5 (Android)There's a new UI, that won't let me access my library (my songs), where I could browse through the list of artists for which I have offline songs, it's terrible as this is all I use usually. Now it's being replaced by "l...

Casual Listener

I'm premium on LG G5 (Android) There's a new UI, that won't let me access my library (my songs), where I could browse through the list of artists for which I have offline songs, it's terrible as thi...

atitlan

Regular

836 Views

2 replies

6 likes

  • 836 Views
  • 2 replies
  • 6 likes

Android Car View not showing up when connected to BT

PlanPremiumCountryPolandDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0 My Question or IssueHey!I have an issue with Car View - when I connect to my BT in car (which handles calls and music playback) Car View does not show up in Spotify app. ...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S7 Edge Operating System Android 8.0   My Question or Issue Hey! I have an issue with Car View - when I connect to my BT in car (whic...

604 Views

0 replies

0 likes

  • 604 Views
  • 0 replies
  • 0 likes

Daily Mix/Discover Weekly/Release Radar all disappeared, replaced with Podcasts

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid OreoApp Version8.5.10.774 My Question or IssueFor the past two days, the Daily Mixes and other Made for You playlists have disappeared on my Spotify Free app. This was ar...

Newbie

Plan Free Country United States Device Samsung Galaxy S7 Edge Operating System Android Oreo App Version 8.5.10.774   My Question or Issue For the past two days, the Daily Mixes ...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Songs are unexpectedly resumed during daily mix playback

PlanPremiumCountryFranceDeviceNokia 7.1Operating SystemAndroid Pie My Question or IssueDuring playback of the Daily Mix, some songs are unexpectedly resumed to a position somewhere in the middle of the song (could be a position at which I skipped the...

Casual Listener

Plan Premium Country France Device Nokia 7.1 Operating System Android Pie   My Question or Issue During playback of the Daily Mix, some songs are unexpectedly resumed to a position som...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

New Update

My Question or Issue Is there anyway to roll back the newest update? It's beyond awful, harder to use, artists page isn't even sortable FFS. Not everything is a playlist, I don't want to treat my song library like one. Christ, who designed this **ble...

Newbie

My Question or Issue   Is there anyway to roll back the newest update?  It's beyond awful, harder to use, artists page isn't even sortable FFS.   Not everything is a playlist, I do...

Tomacawk

Regular

613 Views

1 replies

5 likes

  • 613 Views
  • 1 replies
  • 5 likes

Controlling volume with S Pen

PlanPremiumCountryUSDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueIs there a way to control volume using the S pen from the Galaxy Note 9? I realize that I can play/pause a song with one press of the middle/side button o...

Casual Listener

Plan Premium Country US Device Samsung Galaxy Note 9 Operating System Android Oreo   My Question or Issue Is there a way to control volume using the S pen from the Galaxy Note 9? ...

2738 Views

0 replies

0 likes

S pen
Volume Control
  • 2738 Views
  • 0 replies
  • 0 likes

minimize the thumbnails

Is there anyway to minimize the ´thumbnails in the new ui? It's gonna be impossible for me to find the playlist I wanna listen to as it is now when I can only see 4 playlists each "scroll".

Music Fan

Is there anyway to minimize the ´thumbnails in the new ui?  It's gonna be impossible for me to find the playlist I wanna listen to as it is now when I can only see 4 playlists each "scroll". &n...

Eppe

Music Fan

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!! Support issue after update to Android Pie

After updating my s9+ to One Ul and also Android Pie, my AKG earphone control button , Always On Display (AOD), doesnt support changing tracks. Before update, i can use my earphone to change to the next song without unlocking my hp. Now, I only can i...

Newbie

After updating my s9+ to One Ul and also Android Pie, my AKG earphone control button , Always On Display (AOD), doesnt support changing tracks. Before update, i can use my earphone to change to the n...

livesanches

Newbie

25491 Views

14 replies

5 likes

  • 25491 Views
  • 14 replies
  • 5 likes

Spotify has added 2024 hearted songs to my liked playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Yep over 2000 songs I can't delete them all at once and am having to remove them one at a time what happened? Chee...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Yep over 2000 songs I can't delete th...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes

Why is an artist highlighted green

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

953 Views

0 replies

0 likes

Why is an artist highlighted green
  • 953 Views
  • 0 replies
  • 0 likes

Spotify loading library tab no longer loads correctly.

PlanPremiumCountryUnited KingdomDeviceHuawei P20Operating SystemAndroid 9.0 My Question or IssueAfter the latest update, when opening the app the first screen loads fine. However, when tapping on the 'Your Library' the content does not load until i c...

Newbie

Plan Premium Country United Kingdom Device Huawei P20 Operating System Android 9.0   My Question or Issue After the latest update, when opening the app the first screen loads fine. How...

445 Views

0 replies

2 likes

  • 445 Views
  • 0 replies
  • 2 likes