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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396722 Views

547 replies

35 likes

Account
Free
  • 396722 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8469 Views

0 replies

7 likes

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Share with Telegram

PlanPremiumCountryTurkeyDeviceXiaomi Mi 6XOperating SystemAndroid 9 My Question or IssueWhy share menu doesnt have Telegram?May it can be dynamic menu or you can add Telegram to static menu.

Newbie

Plan Premium Country Turkey Device Xiaomi Mi 6X Operating System Android 9   My Question or Issue Why share menu doesnt have Telegram? May it can be dynamic menu or you can add Telegr...

683 Views

0 replies

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Artist/Song Radio Is Limited in Android

Until recently, artist/song radio was limitless, stating something like 'adding new songs as you progress.' and we indeed had a change to improve the radio by liking or not liking songs provided. It still works in PC, why did it dissappear in Android...

Composer

Until recently, artist/song radio was limitless, stating something like 'adding new songs as you progress.' and we indeed had a change to improve the radio by liking or not liking songs provided. It ...

307 Views

0 replies

0 likes

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Solved!! How do I remove songs from my Favorites station on the Spotify Stations app?

I've tried removing the album from My Library but, the songs still show up on my Favorites station on the new Spotify Stations app. Also went into the station details and tried de-selexting the songs form there but, that won't work either. Thanks.

Newbie

I've tried removing the album from My Library but, the songs still show up on my Favorites station on the new Spotify Stations app. Also went into the station details and tried de-selexting the songs...

OlciOn

Composer

1311 Views

1 replies

0 likes

Mobile
Your Music
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Superuser Contribution Can't see shuffle option for playlists

Switched from premium to free a few days go but still can't find an option to shuffle songs from a playlist. Having an option to play songs in custom order is amazing but there should at be an option to shuffle songs. PlanFreeCountryIndiaDeviceOne pl...

Newbie

Switched from premium to free a few days go but still can't find an option to shuffle songs from a playlist. Having an option to play songs in custom order is amazing but there should at be an option...

Peter

Spotify Legend

521 Views

1 replies

0 likes

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Superuser Contribution Local files will sync to mobile, but then turn gray and won't play later on. WHY??

Premium Account; USA; Google Pixel and Lenovo Ideapad Laptop w/ Windows 10 My Question or IssueI have maybe 30 local files that I need to use on my mobile phone while at the gym as part of bigger playlists of regular Spotify-available music. Several ...

Casual Listener

Premium Account; USA; Google Pixel and Lenovo Ideapad Laptop w/ Windows 10   My Question or Issue I have maybe 30 local files that I need to use on my mobile phone while at the gym as part of...

HeatherR64

Casual Listener

624 Views

2 replies

0 likes

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Superuser Contribution Can't download local songs to my Android

PlanPremiumCountryMexico DeviceHuawei Mate 10 LiteOperating SystemAndroid Oreo My Question or IssueWhen I try to download a playlist with local songs to my Android, it just keeps in "waiting for download"Both devices my PC and my phone are connected ...

Casual Listener

Plan Premium Country Mexico   Device Huawei Mate 10 Lite Operating System Android Oreo   My Question or Issue When I try to download a playlist with local songs to my Androi...

Peter

Spotify Legend

615 Views

1 replies

0 likes

Android
local songs
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Superuser Contribution Sharing song instagram stories not working

PlanPremiumCountryBelgiumDeviceHuawei p30 liteOperating SystemAndroid My Question or IssueI have trouble with sharing songs on my insragram stories. Sometimes it works, but most of the time not. I have tried a lot of things they said here about this ...

Newbie

  Plan Premium Country Belgium Device Huawei p30 lite Operating System Android   My Question or Issue I have trouble with sharing songs on my insragram stories. Sometimes it work...

Peter

Spotify Legend

682 Views

1 replies

0 likes

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Superuser Contribution False Reaction lockscreen

Hello Comunity, since today i Gott the issues, that If i Press in Back, stop/Play or next on the Lock Screen, the spoitfy widget Scrolls a little Up and opens notificationoptions and delete. If i Hit the Buttons a little above the Buttons, everything...

Newbie

Hello Comunity,   since today i Gott the issues, that If i Press in Back, stop/Play or next on the Lock Screen, the spoitfy widget Scrolls a little Up and opens notificationoptions and delete....

Peter

Spotify Legend

358 Views

1 replies

0 likes

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Superuser Contribution Unable to download songs

PlanPremiumCountryUK DeviceSony Xperia XA2Operating SystemAndroid My Question or IssueWhenever I try to download a playlist I get a notification that I have discovered a premium feature, when I tap it, it just takes me to the home screen. I have redo...

Newbie

  Plan Premium Country UK   Device Sony Xperia XA2 Operating System Android   My Question or Issue Whenever I try to download a playlist I get a notification that I have di...

Peter

Spotify Legend

573 Views

2 replies

0 likes

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Playback stops randomly when screen is off

PlanPremiumCountryPolandDeviceGalaxy S9+Operating SystemAndroid Pie My Question or IssueMusic stops randomly when screen is off

Newbie

Plan Premium Country Poland Device Galaxy S9+ Operating System Android Pie   My Question or Issue Music stops randomly when screen is off

318 Views

0 replies

2 likes

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No connection error

PlanPremium familyCountryITDeviceevery android device Operating Systemandroid 7.1.2, 8.1, 9 My Question or Issuedespite having the active cellular network and no data restrictions, the app blocks every 2/3 songs as if it had no internet, yet the othe...

Music Fan

  Plan Premium family Country IT Device every android device  Operating System android 7.1.2, 8.1, 9   My Question or Issue despite having the active cellular network and no...

329 Views

0 replies

0 likes

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Music stops when phone screen turn off

PlanFree/PremiumCountryIsraelDeviceSamsung galaxy note 8Operating Android OreoMy Question or IssueWhy the music stops when my phone screen goes off? Never happened before. Couple of seconds after I turn off the phone screen the music's stop.

Newbie

Plan Free/Premium Country Israel Device Samsung galaxy note 8 Operating   Android Oreo My Question or Issue Why the music stops when my phone screen goes off?  Never happened...

739 Views

0 replies

8 likes

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Superuser Contribution Transfering downloaded music from android device to desktop.

PlanPremiumCountryUruguayDeviceXiaomi Redmi Note 4 | Windows 10 Operating SystemAndroid 7 | Windows 10 ProMy Question or IssueSo, basically what i'd like to know is if there is a way to transfer a song that i downloaded in my android device, to my de...

Newbie

  Plan Premium Country Uruguay Device Xiaomi Redmi Note 4 | Windows 10  Operating System Android 7 | Windows 10 Pro My Question or Issue So, basically what i'd like to know is if ...

Peter

Spotify Legend

371 Views

1 replies

0 likes

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Superuser Contribution Spotify Connect devices show up but will not play music

PlanPremiumCountryCanadaDeviceSamsung S8Operating SystemAndroid My Question or IssueMy Google Home shows up in the available devices section but when I click on it, it just keeps "connecting" and the music continues to play out of my phone and not th...

Newbie

  Plan Premium Country Canada Device Samsung S8 Operating System Android   My Question or Issue My Google Home shows up in the available devices section but when I click on it, i...

Peter

Spotify Legend

381 Views

1 replies

0 likes

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Separated Albums

PlanPremiumCountryUSA Device(Samsung Galaxy S10 My Question or IssueSome of my saved albums are now saved in groups of 2. I go to My Artists, then to my saved songs and some albums are grouped into pairs. Like Blonde (by Frank Ocean) Nikes is saved, ...

Newbie

Plan Premium Country USA   Device (Samsung Galaxy S10   My Question or Issue Some of my saved albums are now saved in groups of 2. I go to My Artists, then to my saved songs and so...

379 Views

0 replies

3 likes

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Spotify notification tile

PlanPremiumCountryPhilippinesDevice(Huawei Nova 2i)Operating System(Android Oreo) My Question or IssueI updated my spotify app a few minutes ago and after that, the notification tile (online/offline) was remove. I just wanna know how to bring it back...

Newbie

Plan Premium Country Philippines Device (Huawei Nova 2i) Operating System (Android Oreo)   My Question or Issue I updated my spotify app a few minutes ago and after that, the noti...

482 Views

0 replies

7 likes

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Android clock not liking to Spotify

PlanPremiumCountryCzechiaDeviceXiaomi mi A2Operating SystemAndroid Pie My Question or IssueHi there! When I try to connect my Spotify account to my Android clock, it just doesn't seem to work, it just displays a spinning circle which disappears after...

Newbie

Plan Premium Country Czechia Device Xiaomi mi A2 Operating System Android Pie   My Question or Issue Hi there!  When I try to connect my Spotify account to my Android clock, it j...

360 Views

0 replies

0 likes

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my library

PlanPremiumCountryTurkey Devicesamsung galaxy s8Operating System Android My Question or IssueMy library is a little bit weird I can only see a page of musics and podcasts I wanna change it and go back to old library page that I can see everything

Newbie

Plan Premium Country Turkey   Device samsung galaxy s8 Operating System  Android    My Question or Issue My library is a little bit weird I can only see a page of music...

263 Views

0 replies

0 likes

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Superuser Contribution Spotify is unable to play an album or a playlist correctly

PlanPremiumCountrySweden DeviceNexus 6p Operating SystemAndroid 8.1.0 My Question or IssueThis is the same on all my desktop and mobile devices. Spotify seems completely unable to clear its memory of irrelevant tracks when I click the Play button nex...

Gig Goer

Plan Premium Country Sweden   Device Nexus 6p   Operating System Android 8.1.0   My Question or Issue This is the same on all my desktop and mobile devices. Spotify seems c...

Selmisha_Green

Newbie

677 Views

3 replies

1 likes

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Back button not working on bluetooth

PlanPremiumCountryUSADevicePixel Xl (Gen 1)Operating SystemAndroid Oreo My Question or IssueWhen connecting via Bluetooth or Android auto to my radio, the back button and sometimes forward button do not work where as they do on apps like Doubletwist ...

Newbie

  Plan Premium Country USA Device Pixel Xl (Gen 1) Operating System Android Oreo   My Question or Issue When connecting via Bluetooth or Android auto to my radio, the back b...

482 Views

0 replies

0 likes

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