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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387835 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

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Changing Storage Locations

PlanPremiumCountryUnited States DeviceSamsung Galaxy Note8Operating SystemAndroid 9.0 My Question or IssueThis has happened several times while I've had this phone, but it's gotten to the point where it's doing it at least once a week. I'm not sure w...

Newbie

Plan Premium Country United States   Device Samsung Galaxy Note8 Operating System Android 9.0   My Question or Issue This has happened several times while I've had this phone, bu...

550 Views

0 replies

0 likes

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Please bring back again capability to play all songs from the search results!!

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssuePlease bring back again capability to play all songs from the search results. Let's say I'm searching for "My Heart will Go On", then play one from the ...

Newbie

Plan Premium Country Indonesia Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Please bring back again capability to play all songs from the search re...

261 Views

0 replies

0 likes

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Songs keep stopping when I put my phone to sleep

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy s9+Operating SystemAndroid 9 My Question or IssueWhen I am listening to a playlist and I put my phone to sleep the music keeps stopping and continuing where it stopped. It is very annoying because I c...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy s9+ Operating System Android 9   My Question or Issue When I am listening to a playlist and I put my phone to sleep the music kee...

Rufo1

Casual Listener

961 Views

2 replies

4 likes

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  • 2 replies
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Bug: Inaccessible play queue

PlanPremiumCountrySwedenDeviceSony Xperia F5321Operating SystemAndroid 8.0.0 My Question or IssueBug: Play queue sometimes becomes inaccessible even though there are songs in the queue. Thos has been bugging me for at least a year now. I always think...

Newbie

Plan Premium Country Sweden Device Sony Xperia F5321 Operating System Android 8.0.0   My Question or Issue Bug: Play queue sometimes becomes inaccessible even though there are songs in...

617 Views

0 replies

3 likes

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  • 3 likes

Spotify STATIONS App

PlanFree/PremiumCountryUSADeviceCoolpad LegacyOperating SystemAndroid 9 (whatever desert that is) My Question or IssueI recently downloaded the Spotify Station App. I love it. BUT, I'm unable to stream to my Google Home devices. I tap on the speaker ...

Newbie

  Plan Free/Premium Country USA Device Coolpad Legacy Operating System Android 9 (whatever desert that is) 🙂   My Question or Issue I recently downloaded the Spotify Station App...

663 Views

0 replies

4 likes

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I can't listen songs

I am using spotify premium on android. Yesterday the app updated and now i cant listen any music i didnt download before.My internet connection is good and i have 28gb of free space. I cant think of anything else that might be causing this issue.

Newbie

I am using spotify premium on android. Yesterday the app updated and now i cant listen any music i didnt download before. My internet connection is good and i have 28gb of free space. I cant think o...

315 Views

0 replies

0 likes

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Superuser Contribution Can't share my spotify to instagram stories

PlanPremium for FamilyCountryMalaysiaDeviceGoogle Pixel 3 XLOperating SystemAndriod 9 My Question or IssueI can't share my spotify to insta stories. I tried delete cache and data in my spotify and insta and reinstall but things are still the same. In...

Newbie

Plan Premium for Family Country Malaysia Device Google Pixel 3 XL Operating System Andriod 9   My Question or Issue I can't share my spotify to insta stories. I tried delete cache and ...

Peter

Spotify Legend

496 Views

1 replies

0 likes

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Superuser Contribution Battery drain when idle

PlanPremiumCountrySwedenDeviceOneplus 7 ProOperating SystemAndroid 9 My Question or IssueMassive battery drain the last two days without even using the app. Even set optimize battery for Spotify in battery management in Android settings.

Newbie

Plan Premium Country Sweden Device Oneplus 7 Pro Operating System Android 9   My Question or Issue Massive battery drain the last two days without even using the app. Even set optimize...

Peter

Spotify Legend

1706 Views

1 replies

0 likes

battery drain
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Search says "Oops something went wrong"

PlanPremiumCountry DeviceHuawei P20 proOperating SystemAndroid Oreo My Question or Issue

Regular

Plan Premium Country   Device Huawei P20 pro Operating System Android Oreo   My Question or Issue  

464 Views

0 replies

0 likes

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Instagram story share does not working

I tried to clean both app's caches, but didn't work. Actually, i tried to reinstall both. PlanPremiumCountryTURKEYDeviceHuawei P Smart 2018Operating SystemAndroid Oreo My Question or Issue

Visitor

I tried to clean both app's caches, but didn't work. Actually, i tried to reinstall both.  Plan Premium Country TURKEY Device Huawei P Smart 2018 Operating System Android Oreo &nbs...

307 Views

0 replies

1 likes

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Superuser Contribution Spotify repeatedly crashing

PlanPremiumCountryBrazilDeviceMotorola X4Operating SystemAndroid 9 My Spotify keeps closing whenever I try to get into the application I've already tried to reinstall several times but it did not work this is already happening for 3 days

Casual Listener

Plan Premium Country Brazil Device Motorola X4 Operating System Android 9   My Spotify keeps closing whenever I try to get into the application I've already tried to reinstall several t...

Peter

Spotify Legend

1117 Views

4 replies

2 likes

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Superuser Contribution The song that currently play stops when I add songs to my queue list and after I turn my screen off.

PlanFree/PremiumCountry Device( Samsung Galaxy 9 plus)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device ( Samsung Galaxy 9 plus) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

522 Views

3 replies

0 likes

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Problema reproducción de pausa

PlanPremiunCountryChileDeviceMoto g 6 plusOperating SystemAndroid 9 My Question Estimados, desde hace meses tengo problemas con la reproducción de ciertas canciones (muy específicas). Estas se pausa en segundos precisos, siempre, y para solucionarlo ...

Casual Listener

  Plan Premiun Country Chile Device Moto g 6 plus Operating System Android 9   My Question  Estimados, desde hace meses tengo problemas con la reproducción de ciertas cancio...

Stockholme

Casual Listener

531 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Stuck using Shuffle Play on ps4 when using phone as remote

PlanFreeCountryUnited StatesDevice(Samsung K10)Operating System(Playstation 4) My Question or IssueHello! I have a problem with the connect a device, anytime i try to use my phone as a remote for my ps4 i get the "shuffle play" as my option to play o...

Casual Listener

Plan Free Country United States Device (Samsung K10) Operating System (Playstation 4)   My Question or Issue Hello! I have a problem with the connect a device, anytime i try to use my ...

kilobravo99

Newbie

944 Views

4 replies

0 likes

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Why can't I turn off Genius/Behind the lyrics?

PlanPremium Device(Samsung Galaxy 9)Operating System( Android Oreo.) My Question or IssueWhy have you decided that I should not be able to turn off this feature? What is the benefit gained here? You've spent a lot of time designing the app, adjusting...

Casual Listener

  Plan Premium   Device (Samsung Galaxy 9) Operating System ( Android Oreo.)   My Question or Issue Why have you decided that I should not be able to turn off this featu...

856 Views

0 replies

0 likes

BTL
Genius
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full screen display problem on an android tablet

for some weird reason spotify started to display a microscopic cover on full screen on my android tablet. i didn't change anything but it changed automatically by itself. i already reinstalled the application, i even did a factory reset to the tablet...

Roadie

for some weird reason spotify started to display a microscopic cover on full screen on my android tablet. i didn't change anything but it changed automatically by itself. i already reinstalled the ap...

Paulgi

Roadie

3289 Views

3 replies

0 likes

display
tablet
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Superuser Contribution Downloading all songs on Android

PlanPremium CountryGermany Device(Samsung Galaxy My Question or IssueThanks for the update to the app, it looks nice. However, where did the "My songs" category go? I occasionally have to download multiple albums at once, so finding every single one ...

Casual Listener

Plan Premium   Country Germany   Device (Samsung Galaxy 😎   My Question or Issue Thanks for the update to the app, it looks nice. However, where did the "My songs" category ...

schmerg

Newbie

7138 Views

3 replies

7 likes

  • 7138 Views
  • 3 replies
  • 7 likes

Spotify won't play on bluetooth speaker

PlanPremiumCountryUK DeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueAlthough I have connected my bluetooth speaker to my phone - and I can hear my key taps over the speaker - it will not play any music from Spotify. I have followe...

Newbie

Plan Premium Country UK   Device Samsung Galaxy S8 Operating System Android   My Question or Issue Although I have connected my bluetooth speaker to my phone - and I can hear my ...

1278 Views

0 replies

1 likes

  • 1278 Views
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Spotify no longer saving last podcast episode listened to when switching to other podcasts/albums

PlanPremiumDeviceSamsung Galaxy Note 8My Question or IssueSo basically, a few months ago, Spotify was working for me fine. I primarily use it to listen to podcasts. For example, MBMBaM and Oh No Ross and Carrie. I could be listening to episode 259 of...

Newbie

  Plan Premium Device Samsung Galaxy Note 8 My Question or Issue So basically, a few months ago, Spotify was working for me fine. I primarily use it to listen to podcasts. For example, MBM...

444 Views

0 replies

2 likes

  • 444 Views
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  • 2 likes

Share with Telegram

PlanPremiumCountryTurkeyDeviceXiaomi Mi 6XOperating SystemAndroid 9 My Question or IssueWhy share menu doesnt have Telegram?May it can be dynamic menu or you can add Telegram to static menu.

Newbie

Plan Premium Country Turkey Device Xiaomi Mi 6X Operating System Android 9   My Question or Issue Why share menu doesnt have Telegram? May it can be dynamic menu or you can add Telegr...

666 Views

0 replies

0 likes

  • 666 Views
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  • 0 likes