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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

EmergencyDrug

Casual Listener

106579 Views

27 replies

3 likes

  • 106579 Views
  • 27 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216118 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216118 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569562 Views

78 replies

3 likes

  • 569562 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469729 Views

577 replies

40 likes

Account
Free
  • 469729 Views
  • 577 replies
  • 40 likes

Discover weekly is not there

PlanPremiumCountryIndiaDeviceOnePlus 5Operating SystemAndroid Pie My Question or IssueIt's been 3 months since i am using Spotify. I didn't get any weekly playlist yet. I listen music on Spotify almost daily. And on daily mixes even after disliking s...

Regular

Plan Premium Country India Device OnePlus 5 Operating System Android Pie   My Question or Issue It's been 3 months since i am using Spotify. I didn't get any weekly playlist yet. I lis...

459 Views

0 replies

1 likes

  • 459 Views
  • 0 replies
  • 1 likes

Solved!! Problem to filter albums on the library after update 8.5.9.737

PlanPremiumCountryBrazilDeviceSony Xperia XOperating SystemAndroid 8.0.0My Question or Issue The "filter" option appears, but nothing happens when I click (the screenis fine)

Casual Listener

Plan Premium Country Brazil Device Sony Xperia X Operating System Android 8.0.0 My Question or Issue  The "filter" option appears, but nothing happens when I click (the screen is fine)

Bittencourt

Spotify Star

1026 Views

5 replies

0 likes

  • 1026 Views
  • 5 replies
  • 0 likes

Can't download playlists suddenly

PlanPremiumCountryUKDeviceSamsung S10Operating SystemAndroid Oreo My Question or IssueThis is something that's just started happening. On my phone (Samsung S10) if I try to download a playlist I just get a message "You discovered a Premium Feature! G...

Newbie

Plan Premium Country UK Device Samsung S10 Operating System Android Oreo   My Question or Issue This is something that's just started happening.  On my phone (Samsung S10) if...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Downloaded playlists internal storage only

PlanPremiumCountry DeviceMotorola G5SPlusOperating SystemAndroid 8.1My Question or IssueDownloaded playlists are no longer being saved to my 64GB SD card, even when there is 50Gb available space. It instead is filling up my internal storage which has...

Casual Listener

Plan Premium Country   Device Motorola G5SPlus Operating System Android 8.1 My Question or Issue Downloaded playlists are no longer being saved to my 64GB SD card, even when there is 50...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Solved!! Spotify plays some playlist I never listened to

PlanPremiumCountry DeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueToday spotify started acting weird. It forcefully plays some "Guitarist1900" playlist i never listened to. When I pause it, it starts again by itself. When I st...

Regular

Plan Premium Country   Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue Today spotify started acting weird. It forcefully plays some "Guitarist1900" pl...

spirki

Gig Goer

1129 Views

5 replies

1 likes

  • 1129 Views
  • 5 replies
  • 1 likes

Music constantly stops on Android and connection to chromecast is lost

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S9 Kernel 4.9.59-15776989 Operating SystemAndroid My Question or IssueWhen my music is playing while my phone is connected to my Bluetooth headset, it constantly stopt the music and I have to restart it. ...

Visitor

Plan Premium Country Belgium Device Samsung Galaxy S9 Kernel 4.9.59-15776989   Operating System Android    My Question or Issue When my music is playing while my phone is co...

1308 Views

0 replies

0 likes

Android
bluetooth
music stops
  • 1308 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unavailability to disable offline mode in Android

PlanPremium CountryPoland DeviceHuawei P20 LiteOperating SystemAndroid My Question or Issue: I'm unable to deactivate offline mode in my phone, so it's impossible to be online in order to try to play other songs, as well as trying to download or add ...

Casual Listener

Plan Premium   Country Poland   Device Huawei P20 Lite Operating System Android    My Question or Issue:   I'm unable to deactivate offline mode in my phone, so ...

Peter

Spotify Legend

918 Views

3 replies

0 likes

  • 918 Views
  • 3 replies
  • 0 likes

App is crushing when i try to open albums tab.

PlanPremiumDeviceZiaomi redmi 3 proOperating SystemAndroid 5.1.1 Lollipop My Question or IssueApp is crushing when i try to open albums tab.Reinstal did not help.

Newbie

Plan Premium Device Ziaomi redmi 3 pro Operating System Android 5.1.1 Lollipop   My Question or Issue App is crushing when i try to open albums tab. Reinstal did not help.  

398 Views

0 replies

1 likes

  • 398 Views
  • 0 replies
  • 1 likes

Spotify Codes not working

I have updated my Spotify to the newest version just today and the camera scanner for the spotify codes still isnt showing upPlanPremiumCountryAustraliaDeviceSamsung J3 2016Operating SystemAndroid

Newbie

I have updated my Spotify to the newest version just today and the camera scanner for the spotify codes still isnt showing up Plan Premium Country Australia Device Samsung J3 2016 Operating Sy...

990 Views

0 replies

0 likes

  • 990 Views
  • 0 replies
  • 0 likes

Multiple Ad Issues

Plan - FreeCountry - CanadaDevice - Moto g4Operating System - Android 7.1.x?My Question or Issue Over the last week I've experience an extreme uptick in ad irregularities. - 3 to 4 non video ads playing in a row- Multiple non-video ads every 10 minut...

Visitor

  Plan - Free Country - Canada Device - Moto g4 Operating System - Android 7.1.x? My Question or Issue   Over the last week I've experience an extreme uptick in ad irr...

user-removed

Not applicable

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

All Songs in Library

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueWhat happened to the list of all songs in your library? How can I access that on the app?

Regular

Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue What happened to the list of all songs in your library? How can I access that...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

ajuda

PlanPremiumCountryBrasilDeviceASUS Zenfone 3Operating SystemAndroid Oreo My Question or Issuedepois que assinei o plano premium, sumiu a opção resumida do player qdo o aparelho está em espera. Antes no free aparecia no topo da tela um pequeno icone d...

Casual Listener

Plan Premium Country Brasil Device ASUS Zenfone 3 Operating System Android Oreo   My Question or Issue depois que assinei o plano premium, sumiu a opção resumida do player qdo o a...

Bittencourt

Spotify Star

935 Views

3 replies

0 likes

  • 935 Views
  • 3 replies
  • 0 likes

songs not visible on artist page

PlanPremiumCountryFinlandDeviceHuawei Honor 7Operating SystemAndroid I usually listen to my music either through the full songs list or the artist pages in my library. The former still works just fine, but for some reason the artist page no longer sh...

Casual Listener

  Plan Premium Country Finland Device Huawei Honor 7 Operating System Android     I usually listen to my music either through the full songs list or the artist pages in my l...

986 Views

0 replies

0 likes

  • 986 Views
  • 0 replies
  • 0 likes

[Android Auto] Discover Weekly plays songs that I've disliked on Windows/Android

PlanPremiumCountryCanadaDeviceAndroid Auto (Golf 2019) My Question or IssueOn my Windows Spotify app or my Android spotify app, my discover weekly only plays songs that haven't been disliked. However, on my Android Auto, my discover weekly will play ...

Newbie

Plan Premium Country Canada Device Android Auto (Golf 2019)   My Question or Issue On my Windows Spotify app or my Android spotify app, my discover weekly only plays songs that have...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Desktop and Android app wont connect, and both have different Discover Weekly Playlists

PlanPremiumCountryCanadaDeviceSamsung Galaxy 8 and Desktop computerOperating SystemAndroid and Windows 10 My Question or IssueDesktop and Android app wont connect to each other, and both have different Discover Weekly Playlists. I logged in and out o...

Newbie

  Plan Premium Country Canada Device Samsung Galaxy 8 and Desktop computer Operating System Android and Windows 10   My Question or Issue Desktop and Android app wont connect to ...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Liked Songs last song cut off

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 7Operating SystemAndroid 8.0.0 My Question or IssueIn my Liked Songs when I have something in the search bar the last song gets cut off.

Regular

Plan Premium Country United States Device Samsung Galaxy 7 Operating System Android 8.0.0   My Question or Issue In my Liked Songs when I have something in the search bar the last...

542 Views

0 replies

1 likes

  • 542 Views
  • 0 replies
  • 1 likes

General Music Library

PlanPremiumCountryUnited States DeviceGoogle PixelOperating SystemChrome OS My Question or IssueI just tried to access my general music library on the updated app and can't for the life of me find any of the songs I've saved. I can only see playlits ...

Newbie

Plan Premium Country United States  Device Google Pixel Operating System Chrome OS   My Question or Issue I just tried to access my general music library on the updated app and ca...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Music automatically starts when I open Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! As the title states, music automatically plays whenever I open Spotify even if I'm alr...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello! ...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Bug music keep playing for a few seconds after closing the app

PlanPremiumCountry DeviceOnePlus 5tOperating SystemAndroid 9.0 pie My Question or IssueWhen i play music on spotify and close the app the spotify app keep playing the music and after a few seconds stops the music

Casual Listener

  Plan Premium Country   Device OnePlus 5t Operating System Android 9.0 pie   My Question or Issue When i play music on spotify and close the app the spotify app keep playin...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Playlist is playing songs not on the list

PlanFreeCountryIsraelDeviceone +6Operating SystemOxygenOS version 9.0.6 My Question or IssueI've created a playlist for my son with children songs. however once clicking on shuffle play the player plays totally unrelated content to the music in the l...

Casual Listener

Plan Free Country Israel Device one +6 Operating System OxygenOS version 9.0.6   My Question or Issue I've created a playlist for my son with children songs. however once clicking on s...

spirki

Gig Goer

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes