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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118012 Views

27 replies

4 likes

  • 118012 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237511 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237511 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598255 Views

79 replies

3 likes

  • 598255 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490829 Views

581 replies

42 likes

Account
Free
  • 490829 Views
  • 581 replies
  • 42 likes

Filter albums or artists that I recently heard

I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums, playlists and podcasts you recently heard, now thi...

Newbie

I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums,...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Music shuffeling without shuffle on.

PlanPremiumCountryGermanyDeviceOnePlus 7 Pro Operating SystemAndroid 9 My Question or IssueDon't know if it is a new feature with the newest design update but, when I select a song from my playlist then it doesn't go along the playlist anymore it jus...

Newbie

  Plan Premium Country Germany Device OnePlus 7 Pro  Operating System Android 9   My Question or Issue Don't know if it is a new feature with the newest design update but, w...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Add an option to put songs on replay using the notification/widget

DeviceOnePlus 7 Pro Operating SystemAndroid My Question or IssueIs there an option for you guys to add a simple option in the Spotify music notification and widget to easily put songs on replay without having to launch the app? It would be really use...

Casual Listener

Device OnePlus 7 Pro   Operating System Android   My Question or Issue Is there an option for you guys to add a simple option in the Spotify music notification and widget to easily p...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

Nameless, empty playlist

PlanPremium CountryJapan DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueSpotify curated an empty playlist for me after the new layout.

Regular

Plan Premium   Country Japan   Device Samsung Galaxy S10+   Operating System Android Pie   My Question or Issue Spotify curated an empty playlist for me after the new...

905 Views

0 replies

0 likes

  • 905 Views
  • 0 replies
  • 0 likes

Visual bug on since the lastest update (8.5.10.774)

PlanPremiumCountryFranceDeviceOnePlus 7 ProOperating SystemAndroid + OxygenOs My Question or IssueWhen I'm looking for a song while using the search option in my *liked music* when I scroll I noticed that the lastest song is hidden by *the stream mus...

Newbie

Plan Premium Country France Device OnePlus 7 Pro Operating System Android + OxygenOs   My Question or Issue When I'm looking for a song while using the search option in my *liked music...

595 Views

0 replies

0 likes

bug
hide
Music
scroll
  • 595 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Pauzes on Android

Plan: PremiumCountry: NL DeviceGalaxy S10eOperating SystemAndroid (latest) My Question or IssueSpotify keeps pauzing songs randomly while listening (only when the sceen lock is on). It also happens to offline albums / playlists so this can rule out i...

Casual Listener

Plan: Premium Country: NL   Device Galaxy S10e Operating System Android (latest)   My Question or Issue Spotify keeps pauzing songs randomly while listening (only when the sce...

SvenDinslage

Casual Listener

851 Views

1 replies

0 likes

  • 851 Views
  • 1 replies
  • 0 likes

Spotify on Chromecast randomly unpauses

PlanPremiumCountryUSaDevicePixel 3Operating SystemAndroid 9 My Question or IssueI have noticed over the past week that Spotify will spontaneously unpause itself, and resume playing on my TV when it is conntected over Chromecast. This has occurred mul...

Casual Listener

Plan Premium Country USa Device Pixel 3 Operating System Android 9   My Question or Issue I have noticed over the past week that Spotify will spontaneously unpause itself, and resume p...

user-removed

Not applicable

692 Views

1 replies

2 likes

  • 692 Views
  • 1 replies
  • 2 likes

Solved!! How do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10.774)

PlanPremiumCountryAustraliaDeviceSamsung Galaxy A20Operating SystemAndroid My Question or IssueHow do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10.774)

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy A20 Operating System Android   My Question or Issue How do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10...

Phoenixfray

Casual Listener

1909 Views

2 replies

0 likes

  • 1909 Views
  • 2 replies
  • 0 likes

Issues with playback

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueWhile listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unlock the screen and it automatically starts playing again. On the rare occa...

Visitor

Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue While listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unloc...

CrazyEddieNL

Gig Goer

1382 Views

2 replies

1 likes

Android
Issues
playback
Samsung S9
  • 1382 Views
  • 2 replies
  • 1 likes

Unique Local Files Issue [USA/Japan]

Hi all, my issue here is a really strange one and I'm not sure how it can be fixed.(Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through the service. All the Japanese music(1,000+ songs) I h...

Regular

Hi all, my issue here is a really strange one and I'm not sure how it can be fixed. (Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through ...

992 Views

0 replies

0 likes

  • 992 Views
  • 0 replies
  • 0 likes

Automatically starts playing on google home speakers

PlanPremiumCountryGermanyDevicePixel 3Operating SystemAndroid Whenever we (two Smartphones, same issue) stop playing a song on our google home speakers by using our smartphones spotify resumes playing on the speakers after a few minutes. One hour ago...

Newbie

Plan Premium Country Germany Device Pixel 3 Operating System Android   Whenever we (two Smartphones, same issue) stop playing a song on our google home speakers by using our smartphones...

502 Views

0 replies

1 likes

  • 502 Views
  • 0 replies
  • 1 likes

Solved!! New update removed daily mixes?!

Hello,So today Spotify updated itself and now my daily mixes are nowhere to be found except in the recently played tab. It isn't under home nor playlists. So what the **bleep** Spotify?OnePlus 6 btw Kind regards,......

Casual Listener

Hello, So today Spotify updated itself and now my daily mixes are nowhere to be found except in the recently played tab. It isn't under home nor playlists. So what the **bleep** Spotify? OnePlus 6 ...

DanifC

Composer

22203 Views

9 replies

0 likes

  • 22203 Views
  • 9 replies
  • 0 likes

Fail to control playback from other devices after Android 9 update

PlanPremiumCountrySwedenDeviceOnePlusA3003Operating SystemOxygen 9.0.3 My Question or IssueAfter update of my phone OS, I can't make changes in other instances of spotify happen in phone.If I'm playing song A in phone, clicking song B in my computer ...

Newbie

Plan Premium Country Sweden Device OnePlusA3003 Operating System Oxygen 9.0.3   My Question or Issue After update of my phone OS, I can't make changes in other instances of spotify hap...

514 Views

0 replies

0 likes

Android 9
Oneplus
oxygenos
  • 514 Views
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[Mobile] View & Shuffle all Tracks in Playlist Folders

None of the I'm not sure if there's others with android or other system having issues since the new update but I've been having issues since the recent update. PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue...

Newbie

None of the I'm not sure if there's others with android or other system having issues since the new update but I've been having issues since the recent update.   Plan Premium Country Canada...

420 Views

0 replies

1 likes

  • 420 Views
  • 0 replies
  • 1 likes

Spotify and Alexa

DeviceXiaomi Mi 9Operating SystemMIU I 9 My Question or IssueWhen I ask Alexa to play a song from Spotify it isn't a Problem. But when I choose another song from the Spotify app it automatically switch to the speakers of my smartphone. When I tap the...

Casual Listener

Device Xiaomi Mi 9 Operating System MIU I 9   My Question or Issue When I ask Alexa to play a song from Spotify it isn't a Problem. But when I choose another song from the Spotify app it a...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Issue with syncing local files playlist

PlanPremiumCountryDenmarkDeviceOnePlus 6Operating SystemAndroid My Question or IssueA couple of my playlists that contain local files are not displaying the same tracks on the playlists on mobile. A seemingly random amount and random selection of the...

Newbie

Plan Premium Country Denmark Device OnePlus 6 Operating System Android   My Question or Issue A couple of my playlists that contain local files are not displaying the same tracks on th...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Crash since update

PlanPremiumCountryUSA DeviceAndroid tablet running android 6.0 (H8)Operating SystemAndroid 6.0 My Question or IssueSpotify crash before even starting since the update. I try clearing the app cash and reinstalling multiple times. I use Facebook to log...

Newbie

Plan Premium Country USA   Device Android tablet running android 6.0 (H8) Operating System Android 6.0   My Question or Issue Spotify crash before even starting since the update....

358 Views

0 replies

1 likes

  • 358 Views
  • 0 replies
  • 1 likes

Não consigo trocar música no Spotify Connect

PlanPremium CountryBrazil DeviceXiaomi 5AOperating SystemAndroid 8.1 My Question or Issue Estou com um problema a algum tempo, ele é simples, eu faço a conexão do Spotify do meu celular com o Spotify do PC e simplesmente quando vou trocar a música pe...

Casual Listener

Plan Premium   Country Brazil   Device Xiaomi 5A Operating System Android 8.1   My Question or Issue   Estou com um problema a algum tempo, ele é simples, eu faço a...

3552 Views

0 replies

0 likes

  • 3552 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] "You've discovered a premium feature" pop up preventing from downloading music

PlanPremiumCountryCanadaDeviceSamsung Galaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueI've been finally trying the "local files" music feature for Spotify Premium. All my songs are there on both of my devices : desktop and android ph...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy A5 (2017) Operating System Android Oreo   My Question or Issue I've been finally trying the "local files" music feature for Spoti...

ecksfiftyone

Casual Listener

4580 Views

3 replies

5 likes

  • 4580 Views
  • 3 replies
  • 5 likes

Spotify on Chromecast breaks when an album has animated artwork

PlanPremiumCountry DevicePixel 3Operating SystemAndroid 9 My Question or IssueThe chromecast Spotify session closes immediately when I try to play a song from an album that has animated cover art (e.g. the album **bleep** by the artist **bleep**). Th...

Casual Listener

Plan Premium Country   Device Pixel 3 Operating System Android 9   My Question or Issue The chromecast  Spotify session closes immediately when I try to play a song from an a...

551 Views

0 replies

0 likes

  • 551 Views
  • 0 replies
  • 0 likes