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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375451 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

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Solved!!Superuser Contribution Spotify is changing back to repeat all when I change songs even though I put it on repeat all

PlanPremiumCountryPhilippinesDeviceOppo F11 ProOperating SystemAndroid 9 My Question or IssueWhy is Spotify changing to repeat all when I change songs even though I put it on repeat one

Newbie

Plan Premium Country Philippines Device Oppo F11 Pro Operating System Android 9   My Question or Issue Why is Spotify changing to repeat all when I change songs even though I put it on...

Peter

Spotify Legend

678 Views

1 replies

0 likes

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Superuser Contribution Trouble with playing music

PlanPremiumCountryNetherlandsDeviceSamsung S9Operating SystemAndroid My Question or IssueWhen I'm listening to the Spotify music with my headphone I experience some trouble. Whenever my screensaver kicks in the music stops after 10/20 seconds. If I d...

Casual Listener

Plan Premium Country Netherlands Device Samsung S9 Operating System Android   My Question or Issue When I'm listening to the Spotify music with my headphone I experience some trouble. ...

Peter

Spotify Legend

582 Views

3 replies

0 likes

  • 582 Views
  • 3 replies
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I hear a weird digital noise while listening.

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid Nougat My Question or IssueI hear a weird noise like digital broken noise instantly so often. It is the same on headphone and speaker. It is happening for 2 days.What should I...

Newbie

Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android Nougat   My Question or Issue I hear a weird noise like digital broken noise instantly so often. It is...

385 Views

0 replies

0 likes

  • 385 Views
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Missing Daily Mixes

Background InfoPlan: PremiumCountry: CanadaDevice: Samsung Galaxy S8Operating System: Android ver. 9 My Question or IssueI've had 5 Daily Mix playlists for almost a year now and yesterday, I suddenly lost three of them (Daily Mix 3, 4, & 5). It was a...

Newbie

Background Info Plan: Premium Country: Canada Device: Samsung Galaxy S8 Operating System: Android ver. 9   My Question or Issue I've had 5 Daily Mix playlists for almo...

563 Views

0 replies

1 likes

  • 563 Views
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Bass not working properly.

PlanFreeCountryUSDeviceOnePlus 7 ProOperating SystemAndroid 9 My Question or IssueMy bass seems to be turning off and on at random times only when I use my Android phone with bluetooth in my car. It does not happen when I use my iPhone. I looked arou...

Newbie

  Plan Free Country US Device OnePlus 7 Pro Operating System Android 9   My Question or Issue My bass seems to be turning off and on at random times only when I use my Android ph...

352 Views

0 replies

0 likes

  • 352 Views
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Voice search crashing

PlanPremiumCountryUnited States Device(S8+)Operating SystemAndroid My Question or IssueSo whenever I go to voice search with spotify it just restarts the app basically, the logo comes up and it takes me back to the start screen. I wasn't having this ...

Newbie

Plan Premium Country United States  Device (S8+) Operating System Android    My Question or Issue So whenever I go to voice search with spotify it just restarts the app basic...

728 Views

0 replies

5 likes

Android
Crash Android
Crash search
s8+
voice
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Superuser Contribution Artist page not loading in Library

PlanPremiumCountryNetherlandsDeviceSamsung s4 miniOperating SystemAndroid My Question or IssueWhenever i try to view the page of an artist i am following from the library tab on the android app, only a blank screen is shown. This issue persists after...

Newbie

Plan Premium Country Netherlands Device Samsung s4 mini Operating System Android   My Question or Issue Whenever i try to view the page of an artist i am following from the library tab...

Airyna

Newbie

2405 Views

3 replies

2 likes

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Spotify needs the internet to play local songs??

I tried to play a playlist on my Samsung Galaxy s10 running Android Pie today while my internet was down. Spotify would not play the local downloaded songs and complained that the internet was down. Why does Spotify need the internet to play a local ...

Newbie

I tried to play a playlist on my Samsung Galaxy s10 running Android Pie today while my internet was down.  Spotify would not play the local downloaded songs and complained that the internet was ...

342 Views

0 replies

0 likes

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[Daily Mix] Daily Mix not loading on android oneplus 6t ever

PlanFree/PremiumCountry Device(Oneplus 6t)Operating System(Android 9, OxygenOs 9.0.14) My Question or IssueI always the the message - Something went wrongplease give it another try. or it also just loads but never goes anywhere.

Newbie

Plan Free/Premium Country   Device (Oneplus 6t) Operating System (Android 9, OxygenOs 9.0.14)   My Question or Issue I always the the message -   Something went wrong plea...

477 Views

0 replies

1 likes

dailymix
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Spotify stops repeatedly

I'm a premium member, and this problem is specifically with mobile. In my PC it works fine. I made sure I'm getting a signal, and I'm usually getting full bars with at least 4G if not LTE It had been working perfectly until yesterday. I've restarted ...

Casual Listener

I'm a premium member, and this problem is specifically with mobile. In my PC it works fine. I made sure I'm getting a signal, and I'm usually getting full bars with at least 4G if not LTE  &nbs...

1246054170

Casual Listener

545 Views

2 replies

1 likes

  • 545 Views
  • 2 replies
  • 1 likes

Changing Storage Locations

PlanPremiumCountryUnited States DeviceSamsung Galaxy Note8Operating SystemAndroid 9.0 My Question or IssueThis has happened several times while I've had this phone, but it's gotten to the point where it's doing it at least once a week. I'm not sure w...

Newbie

Plan Premium Country United States   Device Samsung Galaxy Note8 Operating System Android 9.0   My Question or Issue This has happened several times while I've had this phone, bu...

533 Views

0 replies

0 likes

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Please bring back again capability to play all songs from the search results!!

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssuePlease bring back again capability to play all songs from the search results. Let's say I'm searching for "My Heart will Go On", then play one from the ...

Newbie

Plan Premium Country Indonesia Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Please bring back again capability to play all songs from the search re...

260 Views

0 replies

0 likes

  • 260 Views
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Songs keep stopping when I put my phone to sleep

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy s9+Operating SystemAndroid 9 My Question or IssueWhen I am listening to a playlist and I put my phone to sleep the music keeps stopping and continuing where it stopped. It is very annoying because I c...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy s9+ Operating System Android 9   My Question or Issue When I am listening to a playlist and I put my phone to sleep the music kee...

Rufo1

Casual Listener

951 Views

2 replies

4 likes

  • 951 Views
  • 2 replies
  • 4 likes

Bug: Inaccessible play queue

PlanPremiumCountrySwedenDeviceSony Xperia F5321Operating SystemAndroid 8.0.0 My Question or IssueBug: Play queue sometimes becomes inaccessible even though there are songs in the queue. Thos has been bugging me for at least a year now. I always think...

Newbie

Plan Premium Country Sweden Device Sony Xperia F5321 Operating System Android 8.0.0   My Question or Issue Bug: Play queue sometimes becomes inaccessible even though there are songs in...

606 Views

0 replies

3 likes

  • 606 Views
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  • 3 likes

Spotify STATIONS App

PlanFree/PremiumCountryUSADeviceCoolpad LegacyOperating SystemAndroid 9 (whatever desert that is) My Question or IssueI recently downloaded the Spotify Station App. I love it. BUT, I'm unable to stream to my Google Home devices. I tap on the speaker ...

Newbie

  Plan Free/Premium Country USA Device Coolpad Legacy Operating System Android 9 (whatever desert that is) 🙂   My Question or Issue I recently downloaded the Spotify Station App...

660 Views

0 replies

4 likes

  • 660 Views
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I can't listen songs

I am using spotify premium on android. Yesterday the app updated and now i cant listen any music i didnt download before.My internet connection is good and i have 28gb of free space. I cant think of anything else that might be causing this issue.

Newbie

I am using spotify premium on android. Yesterday the app updated and now i cant listen any music i didnt download before. My internet connection is good and i have 28gb of free space. I cant think o...

311 Views

0 replies

0 likes

  • 311 Views
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Superuser Contribution Can't share my spotify to instagram stories

PlanPremium for FamilyCountryMalaysiaDeviceGoogle Pixel 3 XLOperating SystemAndriod 9 My Question or IssueI can't share my spotify to insta stories. I tried delete cache and data in my spotify and insta and reinstall but things are still the same. In...

Newbie

Plan Premium for Family Country Malaysia Device Google Pixel 3 XL Operating System Andriod 9   My Question or Issue I can't share my spotify to insta stories. I tried delete cache and ...

Peter

Spotify Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
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Superuser Contribution Battery drain when idle

PlanPremiumCountrySwedenDeviceOneplus 7 ProOperating SystemAndroid 9 My Question or IssueMassive battery drain the last two days without even using the app. Even set optimize battery for Spotify in battery management in Android settings.

Newbie

Plan Premium Country Sweden Device Oneplus 7 Pro Operating System Android 9   My Question or Issue Massive battery drain the last two days without even using the app. Even set optimize...

Peter

Spotify Legend

1695 Views

1 replies

0 likes

battery drain
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Search says "Oops something went wrong"

PlanPremiumCountry DeviceHuawei P20 proOperating SystemAndroid Oreo My Question or Issue

Regular

Plan Premium Country   Device Huawei P20 pro Operating System Android Oreo   My Question or Issue  

461 Views

0 replies

0 likes

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Instagram story share does not working

I tried to clean both app's caches, but didn't work. Actually, i tried to reinstall both. PlanPremiumCountryTURKEYDeviceHuawei P Smart 2018Operating SystemAndroid Oreo My Question or Issue

Visitor

I tried to clean both app's caches, but didn't work. Actually, i tried to reinstall both.  Plan Premium Country TURKEY Device Huawei P Smart 2018 Operating System Android Oreo &nbs...

301 Views

0 replies

1 likes

  • 301 Views
  • 0 replies
  • 1 likes