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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7252 Views

0 replies

7 likes

  • 7252 Views
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  • 7 likes

Player buttons not working

PlanPremiumCountryFinlandDeviceCayin N5 IIOperating SystemCayin v3.6 firmware (based on Android 5.1.1)IssueIn Spotify version 8.5.0.735 hardware buttons (Next, Previous, Play/Pause) on the player stopped working while the screen is locked though they...

Casual Listener

Plan Premium Country Finland Device Cayin N5 II Operating System Cayin v3.6 firmware (based on Android 5.1.1) Issue In Spotify version 8.5.0.735 hardware buttons (Next, Previous, Play/Pause)...

MStefan99

Casual Listener

1762 Views

4 replies

3 likes

Cayin
Hardware buttons
Hi-Fi
  • 1762 Views
  • 4 replies
  • 3 likes

Can't find certain songs and artists

I can't find songs from some of the renowned artists. For example, Anne Marie, Alec Benjamin, Why don't We are not available to listen. Is there something that can be done?PlanFreeCountryIndiaDevicePoco f1Operating SystemMIUI 10.3 My Question or Issu...

Newbie

I can't find songs from some of the renowned artists. For example, Anne Marie, Alec Benjamin, Why don't We are not available to listen. Is there something that can be done? Plan Free Country Indi...

Brunelicia

Community Legend

1391 Views

1 replies

0 likes

  • 1391 Views
  • 1 replies
  • 0 likes

Lag on s10+

PlanPremiumCountryNADeviceSamsung s10+Operating SystemAndroid PieMy Question or IssueAfter recent update closing out of the app there is a visible lag animation. While using the app also sometimes make closing other apps a lag animation.

Newbie

Plan Premium Country NA Device Samsung s10+ Operating System Android Pie My Question or Issue After recent update closing out of the app there is a visible lag animation. While using th...

Nico

Community Legend

1235 Views

1 replies

0 likes

Android Pie
S10
  • 1235 Views
  • 1 replies
  • 0 likes

I dont have a library of saved songs

PremiumCountry DeviceSamsung galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI seem to no longer have a library, everytime I save a song it adds it to a playlist called liked songs and not to my library. The only...

Newbie

Premium Country   Device Samsung galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I seem to no longer have a library, everytime I sav...

346 Views

0 replies

0 likes

  • 346 Views
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Local files not syncing from mac to android phone

I have Spotify Premium and I am able to access my local files on my Mac computer. I created a playlist and added a soundtack from my local files to the playlist. All the songs transferred over on my Mac and I can play them on the computer, but only 4...

Newbie

I have Spotify Premium and I am able to access my local files on my Mac computer. I created a playlist and added a soundtack from my local files to the playlist. All the songs transferred over on my ...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
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Samsung Active Watch

Guys, I just got a new Samsung Active Watch and downloaded the Spotify App, but I simple don't have the 'Remote Mode' in it settings. It just allows me to play it as a standalone device. I just wanna use it to control the music in my phone. I already...

Newbie

Guys,   I just got a new Samsung Active Watch and downloaded the Spotify App, but I simple don't have the 'Remote Mode' in it settings. It just allows me to play it as a standalone device. I j...

750 Views

0 replies

0 likes

remote mode
Samsung Gear
samsung wear
  • 750 Views
  • 0 replies
  • 0 likes

Superuser Contribution Metadata Doesn't Send to Radio after using another Bluetooth Audio device (such as headphones)

PlanPremiumCountry DeviceRazer Phone 2Operating SystemAndroid 9 (Pie) My Question or IssueSo as so many others have reported, when we go to use spotify via bluetooth in our vehicles (mine being Uconnect in a Ram specifically) it doesn't send the trac...

Casual Listener

Plan Premium Country   Device Razer Phone 2 Operating System Android 9 (Pie)   My Question or Issue So as so many others have reported, when we go to use spotify via bluetooth in ...

Kylejohnhenry

Casual Listener

2368 Views

6 replies

4 likes

  • 2368 Views
  • 6 replies
  • 4 likes

Downloads not showing up

My Question or IssueIf I have more than 100 downloads on any artist they don't show up. I will click the artist & it will show the loading circle and then just be blank. This happens for to of my favorite artists & is very frustrating. It started hap...

Casual Listener

My Question or Issue If I have more than 100 downloads on any artist they don't show up. I will click the artist & it will show the loading circle and then just be blank. This happens for to of ...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Daily Mix is not loading new songs

PlanPremiumCountryBrasilDeviceMotorola G5SOperating SystemAndroid My Question or IssueMy Daily mix playlist are not loading new songs as I'm listening, when the last song end it start all over again. What to do?

Newbie

Plan Premium Country Brasil Device Motorola G5S Operating System Android   My Question or Issue My Daily mix playlist are not loading new songs as I'm listening, when the last song end...

sonoflife

Music Fan

538 Views

1 replies

2 likes

  • 538 Views
  • 1 replies
  • 2 likes

Bring back ability to start a radio station but keep playing the song it’s based on

PlanPremiumCountryU.S.DeviceiPhone 8Operating SystemiOS 10 My Question or IssueSpotify used to allow premium users to start a radio station based on a song by seamlessly continuing to play the base song. Now when I start a station, it cuts off the ba...

Regular

Plan Premium Country U.S. Device iPhone 8 Operating System iOS 10   My Question or Issue Spotify used to allow premium users to start a radio station based on a song by seamlessly cont...

lumster49

Roadie

732 Views

2 replies

1 likes

  • 732 Views
  • 2 replies
  • 1 likes

No way to stop Chromecasting in the app

PlanPremiumCountryCanadaDeviceSamsung Galaxy Tab A 10.5 (2018), Google Chromecast 3rd GenerationOperating SystemAndroid Oreo My Question or IssueThere is no way to stop casting to a Chromecast from the Spotify app. Have to open Google Home app and ov...

Music Fan

Plan Premium Country Canada Device Samsung Galaxy Tab A 10.5 (2018), Google Chromecast 3rd Generation Operating System Android Oreo   My Question or Issue There is no way to stop casti...

2611 Views

0 replies

0 likes

Google Home Chromecast Android
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[Android] [Shuffle Play] Art Cover Bug

DeviceSamsung Galaxy 8Operating SystemAndroid Oreo Bug Report:When you go on an artist page and play with [Shuffle Play] every art cover are zoomed as if it was a video and you can press the image to remove the interface.It's not doing it on every ar...

Newbie

Device Samsung Galaxy 8 Operating System Android Oreo   Bug Report: When you go on an artist page and play with [Shuffle Play] every art cover are zoomed as if it was a video and you ...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
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Pause/Skip Lock Screen Issue

PlanPremiumCountryUSDeviceS10+Operating SystemAndroid 9 (Pie) Spotify Version 8.5.0.735My Question or IssueOn lock screen music cannot be paused or forwarded/reversed to next/previous song. Started happening 4-9-19 Have already unintstalled and reins...

Newbie

Plan Premium Country US Device S10+ Operating System Android 9 (Pie) Spotify Version 8.5.0.735 My Question or Issue On lock screen music cannot be paused or forwarded/reversed to next/previo...

Nico

Community Legend

490 Views

1 replies

1 likes

  • 490 Views
  • 1 replies
  • 1 likes

Superuser Contribution Make Spotify use both internal and SD storage

Is it possible to make Spotify use both internal storage and SD card on my Android phone? The SD card is almost full and my internal storage still has a lot of free space.

Casual Listener

Is it possible to make Spotify use both internal storage and SD card on my Android phone? The SD card is almost full and my internal storage still has a lot of free space.

Guido

Spotify Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums defaulting to shuffle

PlanPremiumCountryUKDeviceOnePlus 6Operating SystemAndroid 9Despite taking shuffle off downloaded albums, ever time I play them again they are back on shuffle. It seems to default to this all the time. Any suggestions?

Newbie

Plan Premium Country UK Device OnePlus 6 Operating System Android 9 Despite taking shuffle off downloaded albums, ever time I play them again they are back on shuffle. It seems to default to ...

Guido

Spotify Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't seem to be working at the moment - Android Auto

Spotify is not working in Android Auto on Connection and also it won't work in Android Auto Mobile standalone app. The Following Error message will be displayed: Spotify doesn't seem to be working at the moment - Android Auto Device: Android Phones: ...

Casual Listener

Spotify is not working in Android Auto on Connection and also it won't work in Android Auto Mobile standalone app.   The Following Error message will be displayed:  Spotify doesn't seem ...

UndCon

Visitor

31638 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Shuffle mode deactivates automatically after choosing a song from the library/playlist

PlanPremiumCountryItalyDeviceOnePlus 5Operating SystemAndroid 9 My Question or IssueI start playing music by pressing on shuffle listen green button at top. Everything's fine so far. Then, after selecting a specific song from the library or playlist,...

Newbie

Plan Premium Country Italy Device OnePlus 5 Operating System Android 9   My Question or Issue I start playing music by pressing on shuffle listen green button at top. Everything's fine...

Alex

Spotify Legend

866 Views

4 replies

1 likes

  • 866 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Can't play songs in android auto

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel Operating SystemAndroid 9. Spotify 8.5.0.735. Android Auto 4.1.590944-release My Question or IssueAndroid auto will not play any songs, either through the phone or the head unit. It displays the "Get...

Newbie

Plan Premium Country United Kingdom Device Google Pixel  Operating System Android 9. Spotify 8.5.0.735. Android Auto 4.1.590944-release   My Question or Issue Android auto wi...

Katerina

Spotify Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Spotify works badly in 4g

PlanPremium for familyCountry ItalyOperating System(Android Pie) My Question or IssueIt's been a long time since I have this problem on any android device I use. When I use wifi connection spotify works fine but, when the wifi is disable and I use th...

Casual Listener

Plan Premium for family Country  Italy Operating System (Android Pie)   My Question or Issue It's been a long time since I have this problem on any android device I use. When I use ...

lordthefrank-it

Casual Listener

432 Views

2 replies

0 likes

  • 432 Views
  • 2 replies
  • 0 likes

Shuffle not working plays multiple of same song in a row

PlanPremiumCountry DeviceGalaxy note 8Operating SystemAndroid 9.0 My Question or IssueWhen I shuffle my playlists the shuffle plays several of the same song in a row. Even showing it that way in the queue

Newbie

Plan Premium Country   Device Galaxy note 8 Operating System Android 9.0   My Question or Issue When I shuffle my playlists the shuffle plays several of the same song in a row. Ev...

397 Views

0 replies

0 likes

New issue report
  • 397 Views
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  • 0 likes