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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376333 Views

541 replies

34 likes

Account
Free
  • 376333 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7565 Views

0 replies

7 likes

  • 7565 Views
  • 0 replies
  • 7 likes

Update June'19: Songs/album likes as a different thing

One thing I just noticed is that I can set an album as a favourite without marking the songs. This is a BIG change for me because you can like an album as a whole but not necessarily all it's songs (for playing in a random list, for example). Did the...

Regular

  One thing I just noticed is that I can set an album as a favourite without marking the songs. This is a BIG change for me because you can like an album as a whole but not necessarily all it's...

quote089

Casual Listener

1310 Views

3 replies

0 likes

  • 1310 Views
  • 3 replies
  • 0 likes

Solved!! Galaxy Watch voice prompts automatically starts Spotify play back

DeviceSamsung Galaxy Watch (2018)Operating System(Tizen 4.0), Spotify WiFi/offline mode Hi,I got this really annoying issue on my new amazing Galaxy Watch. When working out with the Samsung Health app, Spotify automatically starts playing the most re...

Casual Listener

  Device Samsung Galaxy Watch (2018) Operating System (Tizen 4.0), Spotify WiFi/offline mode   Hi, I got this really annoying issue on my new amazing Galaxy Watch. When working out w...

Guido

Spotify Legend

7029 Views

17 replies

12 likes

Samsung
  • 7029 Views
  • 17 replies
  • 12 likes

Local File refuses to sync to phone, disappears from desktop

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8, Asus LaptopOperating SystemAndroid Oreo, Windows 10 My Question or IssueI'm trying to add local files to my library to listen on my phone, and I've gone through all the steps on the local files help pa...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S8, Asus Laptop Operating System Android Oreo, Windows 10   My Question or Issue I'm trying to add local files to my library to listen...

468 Views

0 replies

2 likes

  • 468 Views
  • 0 replies
  • 2 likes

Sharing to Instagram Story

PlanPremiumCountryBrazil Device(Samsung Galaxy M10)Operating System(Android 8.1.) Hello spotify.My spotify app is not allowed to share music on instagram stories and I don't know why because the option is not even there. Can you help me?The version o...

Newbie

Plan Premium Country Brazil   Device (Samsung Galaxy M10) Operating System (Android 8.1.)   Hello spotify. My spotify app is not allowed to share music on instagram stories and I...

419 Views

0 replies

1 likes

  • 419 Views
  • 0 replies
  • 1 likes

Spotify won't recognize SD card

PlanPremiumCountry USA DeviceGalaxy S9+Operating SystemAndroid 9 My Question or IssueSpotify refuses to acknowledge my SD card. I have a 120gb SD card plugged into my phone solely for music, Google Play Music had no problem recognizing it. However, S...

Regular

Plan Premium Country USA   Device Galaxy S9+ Operating System Android 9   My Question or Issue Spotify refuses to acknowledge my SD card. I have a 120gb SD card plugged into my ...

422 Views

0 replies

0 likes

Android
S9+
  • 422 Views
  • 0 replies
  • 0 likes

Spotify Connect Problems

PlanPremiumCountryGreeceDeviceXiaomi Mi 8, PC, Google Home MiniOperating SystemAndroid My Question or IssueI am having trouble castnig music from my phone to my Google Home Mini and also my PC. Spotify tries to connect to Home mini but it gets stuck ...

Newbie

Plan Premium Country Greece Device Xiaomi Mi 8, PC, Google Home Mini Operating System Android   My Question or Issue I am having trouble castnig music from my phone to my Google Home M...

user-removed

Not applicable

585 Views

1 replies

0 likes

Casting
Spotify Connect Desktop
  • 585 Views
  • 1 replies
  • 0 likes

Galaxy S3 & Spotify (Without phone present)

PlanPremiumCountryUSADeviceSamsung Galaxy 9 & Galaxy S3 WatchOperating SystemAndroid OreoMy Question or IssueOnce I download a playlist offline onto my Galaxy S3 Watch, how am I able to then play that playlist without Bluetooth connection to my Galax...

Newbie

Plan Premium Country USA Device Samsung Galaxy 9 & Galaxy S3 Watch Operating System Android Oreo My Question or Issue Once I download a playlist offline onto my Galaxy S3 Watch, how...

258 Views

0 replies

1 likes

  • 258 Views
  • 0 replies
  • 1 likes

Lock screen background

How can i disable the lock screen background from changing with every song and still keep the lock screen player there? Haven't found any new post about this. Im using oneplus 7 on the latest android settings

Newbie

How can i disable the lock screen background from changing with every song and still keep the lock screen player there? Haven't found any new post about this.   Im using oneplus 7 on the lates...

529 Views

0 replies

2 likes

  • 529 Views
  • 0 replies
  • 2 likes

Songs greyed out on Android but not on the desktop

PlanPremiumCountryMalaysiaDeviceSamsung S9Operating SystemAndroid My Question or IssueI've recently faced the issue of a large proportion of my songs in my playlists being greyed out on my S9's Spotify app. I've researched the issue and came to the c...

Casual Listener

Plan Premium Country Malaysia Device Samsung S9 Operating System Android   My Question or Issue I've recently faced the issue of a large proportion of my songs in my playlists being gr...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

Spotify pausing all the time

PlanPremiumCountrySwedenDeviceSamsung galaxy s9+Operating SystemAndroid My Question or IssueSince the last month or so spotify pause randomly all the time when I listen through mobile data (not wifi). It plays for 10 seconds, or 2 minutes, or 27 seco...

Casual Listener

  Plan Premium Country Sweden Device Samsung galaxy s9+ Operating System Android   My Question or Issue Since the last month or so spotify pause randomly all the time when I list...

Lena_ve

Newbie

381 Views

1 replies

1 likes

  • 381 Views
  • 1 replies
  • 1 likes

samsung gear s3 remote control doesnt work

currently using version 1.1.39 since its the only one i can download from the galaxy storePlanPremiumCountryChileDevicehuawei p30lite / samsung gear s3 frontierOperating Systemandroid 9 My Question or IssueSpotify from my samsung smartwatch doesnt co...

Newbie

currently using version 1.1.39 since its the only one i can download from the galaxy store Plan Premium Country Chile Device huawei p30lite / samsung gear s3 frontier Operating System android...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

hi im new and i need help about playlist

PlanFreeCountryitalyDevicehuawei p8 liteOperating SystemandroidMy Question or IssueFor various reasons I lost my old spotify account (my phone was broken) I downloaded the application again but I lost my old data and i dont remember them.. (If I look...

Casual Listener

Plan Free Country italy Device huawei p8 lite Operating System android My Question or Issue For various reasons I lost my old spotify account (my phone was broken) I downloaded the applicati...

324 Views

0 replies

0 likes

"playlist"
  • 324 Views
  • 0 replies
  • 0 likes

Music randomly pausing, for a random amount of time

PlanPremiumCountryBrazilDeviceSamsung Galaxy S10Operating SystemAndroid 9 My Question or Issue Hi, I'm having a problem since a changed my Samsung s7 to a Samsung s10. I already tried reinstalling spotify and even making a clean uninstall (where you ...

Visitor

 Plan Premium Country Brazil Device Samsung Galaxy S10 Operating System Android 9   My Question or Issue   Hi, I'm having a problem since a changed my Samsung s7 to a Samsun...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Spotify and Mercedes no track info

PlanPremiumCountryCanadaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueAfter the latest Spotify update my track info stopped working. Google music shows meta info fine but no go for Spotify. See image

Newbie

Plan Premium Country Canada Device OnePlus 5T Operating System Android Pie   My Question or Issue After the latest Spotify update my track info stopped working.  Google music sho...

cmj01

Regular

2541 Views

5 replies

2 likes

  • 2541 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Can't find repeat and shuffle button

I cant find repeat and shuffle button in Spotify app . It is no where were to be found please help or is it just for premium members only?PlanFreeCountryIndiaDeviceOneplus 6Operating SystemAndroid My Question or Issue

Newbie

I cant find repeat and shuffle button in Spotify app . It is no where were to be found please help or is it just for premium members only? Plan Free Country India Device Oneplus 6 Operating Sy...

Xayne

Roadie

1893 Views

2 replies

1 likes

repeat button
shuffle button
  • 1893 Views
  • 2 replies
  • 1 likes

Superuser Contribution Volume control for external devices is badly designed or perhaps buggy.

PlanPremiumCountry DeviceMoto g6Operating System Android Oreo My Question or IssueWhen I use Spotify connect or select an available device (Samsung ms-650 soundbar) to cast to within the Spotify app, the volume control using the phone volume rocker, ...

Casual Listener

PlanPremium Country   Device Moto g6 Operating System  Android Oreo   My Question or Issue When I use Spotify connect or select an available device (Samsung ms-650 soundb...

Peter

Spotify Legend

769 Views

1 replies

1 likes

external device
Volume Control
  • 769 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify car controls not working since updates from 2.5 weeks ago

PlanPremiumCountryUkDeviceNokia 8Operating SystemAndroid 9 My Question or IssueSince the Spotify updates 2.5 weeks ago the car controls on my Mini Cooper no longer work, and the app is far more buggy than before.i have tried all the suggestions about...

Newbie

Plan Premium Country Uk Device Nokia 8 Operating System Android 9   My Question or Issue Since the Spotify updates 2.5 weeks ago the car controls on my Mini Cooper no longer work, and ...

Peter

Spotify Legend

458 Views

1 replies

1 likes

  • 458 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify stops and needs app to be shutdown before playing again

On the free plan, in the UK, through a Amazon Firestick Spotify will just stop playing sometimes and will require the app to be shut down and the data and cache wiped before playing again.

Regular

On the free plan, in the UK, through a Amazon Firestick   Spotify will just stop playing sometimes and will require the app to be shut down and the data and cache wiped before playing again. ...

stormyuk

Music Fan

1382 Views

8 replies

0 likes

  • 1382 Views
  • 8 replies
  • 0 likes

My Spotify keeps skipping songs

PlanPremiumCountryTurkey DeviceSamsung S6Operating System Windows 10) My Question or Issue Hi- When I tried to listen music on my Spotify App, Spotify jumps from one to an other without completing any of them. It keeps skipping songs after 40 seconds...

Visitor

Plan Premium Country Turkey  Device Samsung S6 Operating System  Windows 10)   My Question or Issue     Hi-   When I tried to listen music on my Spotify Ap...

user-removed

Not applicable

1005 Views

2 replies

2 likes

  • 1005 Views
  • 2 replies
  • 2 likes

Desktop app not showing as available device

PlanPremiumCountryUnited KingdomDeviceHuawei P20 Pro / HP ElitebookOperating SystemAndroid 9.0.0.255 / Windows 10 My Question or IssueHi Everyone, My phone upgraded to an updated version of Android a few weeks back and ever since my laptop no longer ...

Newbie

Plan Premium Country United Kingdom Device Huawei P20 Pro / HP Elitebook Operating System Android 9.0.0.255 / Windows 10   My Question or Issue Hi Everyone,   My phone upgraded ...

236 Views

0 replies

0 likes

  • 236 Views
  • 0 replies
  • 0 likes