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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410381 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8959 Views

0 replies

7 likes

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Songs marked as Downloaded before connected to Wifi - No Re-Download in High quality?

WorkflowSo, I'm away from home (no Wifi) and discovering new Music on Spotify.I find a new Album I like and mark it for later "download". My quality settings are set to low on Streaming (Data plan), but Highest for download on Wifi. What I expect:Spo...

Newbie

Workflow So, I'm away from home (no Wifi) and discovering new Music on Spotify. I find a new Album I like and mark it for later "download". My quality settings are set to low on Streaming (Data pla...

504 Views

0 replies

0 likes

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Solved!!Superuser Contribution Mobile library is not sync with desktop app

PlanPremiumCountryTurkeyDeviceXiaomi Mi a2Operating SystemAndroid One My Question or IssueWhen I like a Song from my mobile phone in discover weekly or release radar etc. I can see the song in my library on mobile but not in desktop app library. Is t...

Casual Listener

Plan Premium Country Turkey Device Xiaomi Mi a2 Operating System Android One   My Question or Issue When I like a Song from my mobile phone in discover weekly or release radar etc. I c...

pecador9

Casual Listener

2493 Views

2 replies

0 likes

liked songs
synchronize
Syncing devices
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  • 0 likes

My Daily Mixes Will Not Load

below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device( Samsung Galaxy S7, Galaxy Tab A)Operating System( Android Oreo) My Question or IssueCurrently, my Spotify has be...

Visitor

 below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device ( Samsung Galaxy S7, Galaxy Tab A) Oper...

407 Views

0 replies

2 likes

  • 407 Views
  • 0 replies
  • 2 likes

premium subscription not recognised

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I ask for a particular song I get "choosing a song is only available to Premium Subscrib...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I ...

287 Views

0 replies

0 likes

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Superuser Contribution Nothing works properly

Come on spotify get it together you seem to be the only company that cannot get a 1/2 decent reliable app. Sound never starts with playing song. Have to exit spotify and start another music app to get sound out of spotify. Playlists are consistently ...

Music Fan

Come on spotify get it together you seem to be the only company that cannot get a 1/2 decent reliable app. Sound never starts with playing song. Have to exit spotify and start another music app to ge...

zrock2010

Music Fan

1408 Views

8 replies

0 likes

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Alphabetical artists and smaller icons

PlanPremiumCountryCanadqDeviceSamsung s10eOperating System Android Oreo My Question or IssueThere was an update that changed the way that Spotify looks. How do I sort the artists alphabetically in the new version? Also, how do I make the artist list ...

Casual Listener

Plan Premium Country Canadq Device Samsung s10e Operating System  Android Oreo   My Question or Issue There was an update that changed the way that Spotify looks. How do I so...

thesandwich5

Newbie

788 Views

3 replies

3 likes

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[Android][Music] Songs from Various Artists Albums

Really irritating that if an artist has a song on a various artists album, the track does not show on the Artist page. Even if I save the track, it does not show on my artist page for the band. Same with collaborations. On the Spotify band page it do...

Casual Listener

Really irritating that if an artist has a song on a various artists album, the track does not show on the Artist page. Even if I save the track, it does not show on my artist page for the band. ...

445 Views

0 replies

0 likes

Android
Music
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My Heavy Rotation hasn't updated in months.

PlanPremiumCountryGermanyDeviceSamsung Galaxy J7 (although this also happens on my Windows Desktop)Operating SystemAndroid My Question or IssueIt hasn't updated in months. When I signed up initially I barely listened to anyhting on Spotify so there i...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy J7 (although this also happens on my Windows Desktop) Operating System Android   My Question or Issue It hasn't updated in months. Wh...

412 Views

0 replies

1 likes

  • 412 Views
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does the spotify stations app support chromecast audio?

- my chromecast audio devices do NOT show up in spotify stations app on my Samsung S9+ phone running Android 9.- my chromecast audio devices DO show up in the spotify app on my Samsung S9+ phone running Android 9.- so i am wondering if the spotify st...

Roadie

- my chromecast audio devices do NOT show up in spotify stations app on my Samsung S9+ phone running Android 9. - my chromecast audio devices DO show up in the spotify app on my Samsung S9+ phone ru...

jda54669

Newbie

1906 Views

1 replies

19 likes

chromecast audio
stations app
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  • 19 likes

Superuser Contribution Aiudaaa!!

Tengo un Motorola G6 plus, y cuando bloqueo mi pantalla no me permite cambiar de canción, tengo que desbloquear forzosamente el equipo para que pueda hacerlo, la pantalla de bloqueo me aparece únicamente así.Alguien con el mismo y que le haya podido ...

Newbie

Tengo un Motorola G6 plus, y cuando bloqueo mi pantalla no me permite cambiar de canción, tengo que desbloquear forzosamente el equipo para que pueda hacerlo, la pantalla de bloqueo me aparece únicam...

Jemi

Spotify Legend

689 Views

1 replies

0 likes

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Superuser Contribution Spotify Xbox One app

Galaxy S8 Android version 9 Spotify Premium Just downloaded the Spotify stations app and am having issues with volume drop as soon as I skip a song. I have to close the app and re-open to have the volume come back to normal, but then it happens again...

Casual Listener

Galaxy S8 Android version 9 Spotify Premium    Just downloaded the Spotify stations app and am having issues with volume drop as soon as I skip a song. I have to close the app and re-open...

Peter

Spotify Legend

381 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Android x Spotify Issues Starting This Week

Plan: PremiumCountry: USADevice: Samsung Galaxy S8 My Question or IssueStarting this week the Spotify widget no longer shows up on the header dropdown (in the space where it usually sits next to my wifi icon, do not disturb icon, etc. if you pull dow...

Newbie

Plan: Premium Country: USA Device: Samsung Galaxy S8   My Question or Issue Starting this week the Spotify widget no longer shows up on the header dropdown (in the space where it ...

Jemi

Spotify Legend

441 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Entune Issue

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo,My problem is that I have a Samsung A -50 Galaxy and when I pair my spotify on my Android to my 2018 Camry Toyota Entune App it wil...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, My problem is that I have a Samsung A -50 Galaxy and w...

993 Views

0 replies

0 likes

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Superuser Contribution Downloaded songs and updates

PlanPremiumCountryParaguayDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueAlways when update my Spotify, change the default storage, and all my songs are downloaded again.

Casual Listener

Plan Premium Country Paraguay Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue Always when update my Spotify, change the default storage, and all my songs a...

Peter

Spotify Legend

814 Views

3 replies

0 likes

Premium
Sd
storage
updates
  • 814 Views
  • 3 replies
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Solved!! Bloquear artista

A Função de bloquear artista não está mais aparecendo na minha conta Premium no Android

Casual Listener

A Função de bloquear artista não está mais aparecendo na minha conta Premium no Android  

Bittencourt

Spotify Star

3518 Views

4 replies

0 likes

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  • 4 replies
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Android App Not Connecting/Not downloading/finding Music

Hi AllInttermittenly lost ability to search on mobile and now I have recently lost access to all playlists and search functionality on the mobile app. I have reinstalled, switched between airplane mode, reregistered device, switched between offline t...

Newbie

Hi All Inttermittenly lost ability to search on mobile and now I have recently lost access to all playlists and search functionality on the mobile app. I have reinstalled, switched between airplane ...

354 Views

0 replies

0 likes

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Superuser Contribution Meizu EP52 "snap to pause" don't work anymore.

PlanPremiumCountryPolandDeviceXiaomi Mi A1, Meizu EP52 BT headset.Operating SystemAndroid Oreo My Question or IssueHeadsets snap-to-pause function stopped working last month. App responds to physical button controls properly. Snap works perfectly wit...

Regular

Plan Premium Country Poland Device Xiaomi Mi A1, Meizu EP52 BT headset. Operating System Android Oreo   My Question or Issue Headsets snap-to-pause function stopped working last month....

dran2

Regular

2566 Views

9 replies

1 likes

bluetooth
ep52
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Album tracks not listed

PlanFreeCountryUk Android My Question or IssueTracks are no longer listed under each album. So I cannot preview album tracks or add individual tracks from albums to my playlist. I can only shuffle play the whole album, which is not how I use spotify....

Newbie

Plan Free Country Uk   Android   My Question or Issue Tracks are no longer listed under each album. So I cannot preview album tracks or add individual tracks from albums to my playl...

369 Views

0 replies

0 likes

  • 369 Views
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Solved!!Superuser Contribution Phone freezes when spotify player comes up

Phone: LG-Q6 When I tap on the notification, it opens up the player and the phone freezes. I think this happens when it tires to load the image on to the background of the player. So it would be nice if u could make an option to disable background im...

Casual Listener

Phone: LG-Q6 When I tap on the notification, it opens up the player and the phone freezes. I think this happens when it tires to load the image on to the background of the player. So it would be nice...

Peter

Spotify Legend

673 Views

3 replies

0 likes

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Superuser Contribution Songs only play for 10 seconds

PlanPremium CountryAus DeviceGalaxy A8 (2018) Operating SystemOreo 8.0.0 My Question or Issue:At least once a day, my spotify decides to play less than 10 seconds of every song (haven't tried offline because I don't use offline mode). I have already ...

Newbie

Plan Premium   Country Aus   Device Galaxy A8 (2018)   Operating System Oreo 8.0.0   My Question or Issue: At least once a day, my spotify decides to play less than 1...

Peter

Spotify Legend

721 Views

1 replies

0 likes

  • 721 Views
  • 1 replies
  • 0 likes