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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 39858 Views
  • 65 replies
  • 25 likes
  • 39858 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 876482 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 876482 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26082 Views
  • 4 replies
  • 0 likes
  • 26082 Views
  • 4 replies
  • 0 likes

Autoplay turning off

I'm having an issue work autoplay shutting itself off. I'll turn it on in the settings and I can exit my settings, go back into it and it'll be turned off. I love autoplay so much and since I updated to the latest version off the app, it went stay on...

  • Newbie
  • I'm having an issue work autoplay shutting itself off. I'll turn it on in the settings and I can exit my settings, go back into it and it'll be turned off. I love autoplay so much and since I updated...
  • 242 Views
  • 0 replies
  • 0 likes
  • 242 Views
  • 0 replies
  • 0 likes

App not available in my country but should be

My plan is Premium, I'm located in Poland but Google Play says that app not available in my country, even though I have a Polish credit card attached to me Google Pay account, and this same credit card in my Spotify account. I have Xiaomi Mi A2 Lite,...

  • Newbie
  • My plan is Premium, I'm located in Poland but Google Play says that app not available in my country, even though I have a Polish credit card attached to me Google Pay account, and this same credit ca...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Songs do not appear

PlanPremiumCountryBrazilDeviceMotorola G5Operating SystemAndroid 8.1.0 My Question or IssueSome artists I usually listen to have more than 100 songs saved in my account. When I open the page of saved songs (downloaded or not downloaded) of these arti...

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  • Newbie
  • Plan Premium Country Brazil Device Motorola G5 Operating System Android 8.1.0   My Question or Issue Some artists I usually listen to have more than 100 songs saved in my account. When...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Can't rewind or fast-foward in Android app.

PlanFree/PremiumUnited States DeviceSamsung Galaxy s10eOperating SystemAndroid 9 I just moved from an iPhone to a Samsung Galaxy s10e, and I can't figure out how to rewind and fast-foward a track in the Android Spotify app. On the iPhone I just had t...

  • Newbie
  • Plan Free/Premium United States   Device Samsung Galaxy s10e Operating System Android 9   I just moved from an iPhone to a Samsung Galaxy s10e, and I can't figure out how to rewi...
  • 448 Views
  • 0 replies
  • 0 likes
  • 448 Views
  • 0 replies
  • 0 likes

Can Not Play Selected Song, Only Shuffle But In Google Pixel Can Selected

PlanFreeCountryIndonesia DeviceGoogle Pixel 3 and SamsungGalaxy 9Operating SystemAndroid My Question or IssueI have 2 device different that is Google Pixel 3 and Samsung S9, but when i play spotify on Google Pixel 3, i can select any song without shu...

  • Newbie
  • Plan Free Country Indonesia   Device Google Pixel 3 and SamsungGalaxy 9 Operating System Android   My Question or Issue I have 2 device different that is Google Pixel 3 and Samsu...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Podcast list is broken

PlanPremiumCountryCanadaDevicePixel 2Operating SystemAndroid P My Question or IssueSince the latest update, the podcast list is broken. It used to be very smart and show me exactly where I was. Now I only have the option to sort by unplayed or the ot...

  • Regular
  •   Plan Premium Country Canada Device Pixel 2 Operating System Android P   My Question or Issue Since the latest update, the podcast list is broken. It used to be very smart and s...
  • bbbbarryc
  • Regular
  • 1743 Views
  • 3 replies
  • 2 likes
  • 1743 Views
  • 3 replies
  • 2 likes

Hide artist option missing in premium account

PlanPremiumCountryAustraliaDeviceOppo IssueI've recently upgraded to premium and have noticed that my ability to hide an artist has disappeared. I currently have the latest update. I've uninstall and reinstalled the app. I've checked on my friend's p...

  • Newbie
  • Plan Premium Country Australia Device Oppo   Issue I've recently upgraded to premium and have noticed that my ability to hide an artist has disappeared. I currently have the latest upd...
  • 435 Views
  • 0 replies
  • 0 likes
  • hide artist
  • 435 Views
  • 0 replies
  • 0 likes

Spotify not loading music using cellular option

PlanPremium on Galaxy Watch My Question or IssueIm trying to play music on my galaxy watch using the cellular data but the playlist ar not loading up even tho I have a signal

  • Newbie
  • Plan Premium on Galaxy Watch   My Question or Issue Im trying to play music on my galaxy watch using the cellular data but the playlist ar not loading up even tho I have a signal
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

Superuser Contribution Daily Mixes disappeared

Plan: PremiumCountry: India Device: OnePlus 5Operating System: Android 9 My Question or Issue: Hi, I downloaded Spotify after the launch in India. Daily Mixes was something I really really liked and got a premium subscription soon after. As soon as I...

  • Casual Listener
  • Plan: Premium Country: India   Device: OnePlus 5 Operating System: Android 9   My Question or Issue: Hi, I downloaded Spotify after the launch in India. Daily Mixes was something...
  • kennyboy6
  • Casual Listener
  • 1103 Views
  • 3 replies
  • 0 likes
  • 1103 Views
  • 3 replies
  • 0 likes

I can't see Spotify in my lock screen

In my Huawei GR5 I can't see the Spotify widget in my lock screen so I have to unlock my cellphone to change the song.What should I do?

  • Newbie
  • In my Huawei GR5 I can't see the Spotify widget in my lock screen so I have to unlock my cellphone to change the song. What should I do?  
  • 336 Views
  • 0 replies
  • 1 likes
  • 336 Views
  • 0 replies
  • 1 likes

Spotify loses downloads

PlanPremiumDeviceSamsung Galaxy A8Operating SystemAndroid 8 My Question or IssueI lost all my gigabytes of high-quality downloaded music while travelling for 2 weeks. The music was stored on an SD-card. What happened was that the SD-card was not reco...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy A8 Operating System Android 8   My Question or Issue I lost all my gigabytes of high-quality downloaded music while travelling for 2 weeks. The music w...
  • 609 Views
  • 0 replies
  • 0 likes
  • Android 8
    Anti-piracy
    lost downloads
    Lost Offline Songs
    sd card
  • 609 Views
  • 0 replies
  • 0 likes

Downloaded songs won't load in the app but they're in the phone

PlanPremiumCountryPortugalMy Question or IssueMy downloaded songs stopped working even though there was a "downloaded" icon under the playlist name. I haven't been on the internet all day and still said that I had to download the songs by going onlin...

  • Newbie
  • Plan Premium Country Portugal My Question or Issue My downloaded songs stopped working even though there was a "downloaded" icon under the playlist name. I haven't been on the internet all day a...
  • 475 Views
  • 0 replies
  • 0 likes
  • 475 Views
  • 0 replies
  • 0 likes

How to un-dislike a song

PlanFree/PremiumCountryUSDeviceAndroidOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs the title says, how to un-dislike a song? Is this still not a feature?If you go to like it and accidentally hit the dislike button, i...

  • Newbie
  •   Plan Free/Premium Country US Device Android Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As the title says, how to un-dislike a song? Is...
  • 550 Views
  • 0 replies
  • 3 likes
  • 550 Views
  • 0 replies
  • 3 likes

Spotify Search bar, doesn't work

PlanPremiumCountryPolandDeviceSamsung Galaxy S7Operating SystemAndroid 7.0My Question or IssueSo exactly, my search bar doesn't work, when i press it, it says "Oops something went wrong, please try again." Tried to reinstall it, cleared cache but tha...

  • Visitor
  • Plan Premium Country Poland Device Samsung Galaxy S7 Operating System Android 7.0 My Question or Issue So exactly, my search bar doesn't work, when i press it, it says "Oops something went w...
  • Bittencourt
  • Spotify Star
  • 1044 Views
  • 6 replies
  • 0 likes
  • 1044 Views
  • 6 replies
  • 0 likes

music stops playing when i lock the screen

When i lock the screen on my s10 device music stops playing after a couple seconds.But it doesnt shows the music is stopped when i open the screen and keeps playing. I tried rebooting but it didnt help. can anybody help with my issue ?

  • Newbie
  • When i lock the screen on my s10 device music stops playing after a couple seconds. But it doesnt shows the music is stopped when i  open the screen and keeps playing.  I tried rebooting ...
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

Data connection and offline download

PlanPremiumCountryItalyDeviceHuawei P9 liteOperatingAndroidMy Question or IssueHi, just an info: when i've downloaded my songs to be played offline and at the same time i'm using data connection to listen these offline songs, i'm still consuming data...

  • Regular
  • Plan Premium Country Italy Device Huawei P9 lite Operating Android My Question or Issue Hi, just an info: when i've downloaded my songs to be played offline and at the same time i'm using da...
  • 523 Views
  • 0 replies
  • 0 likes
  • 523 Views
  • 0 replies
  • 0 likes

Playlist will only refresh online

Hi theresorry if you discussed this before but i didnt find anything on it. i have been using spotify since 3-4 years now but since 1 month i have an odd problem. so lets say i got 5 playlists, all downloaded offline:playlist 1: 114 songsplaylist 2: ...

  • Casual Listener
  • Hi there sorry if you discussed this before but i didnt find anything on it. i have been using spotify since 3-4 years now but since 1 month i have an odd problem. so lets say i got 5 playlists, all...
  • gimble61
  • Casual Listener
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes

Can't find the equalizer

PlanPremiumCountryItalyDevice(Huawei Mate10 light)Operating System(Android) My Question or IssueI have app version 8.5.1.734 on my device and I can't find the equalizer under Settings -> Music Quality.Why? Is it elsewhere in my version?

  • Casual Listener
  • Plan Premium Country Italy Device (Huawei Mate10 light) Operating System (Android)   My Question or Issue I have app version 8.5.1.734 on my device and I can't find the equalizer under...
  • 414 Views
  • 0 replies
  • 0 likes
  • 414 Views
  • 0 replies
  • 0 likes

Samsung s10 Issues?

PlanPremiumCountryUKDeviceSamsung s10+Operating SystemAndroid P My Question or IssueIs there a Know Issue with the new S10 Devices? I *SEEM* to have two relating to Spotify (1 for definite) 1: Once the app is Opened, it stays awake and drains battery...

  • Regular
  • Plan Premium Country UK Device Samsung s10+ Operating System Android P   My Question or Issue Is there a Know Issue with the new S10 Devices? I *SEEM* to have two relating to Spotify (...
  • KARISTO
  • Casual Listener
  • 6512 Views
  • 25 replies
  • 3 likes
  • 6512 Views
  • 25 replies
  • 3 likes

My app doesn't have a 'Song' menu

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy A5 Operating SystemAndroid My Question or IssueDownloaded Spotify this morning and was transfering all my music etc. over from my old music apps, when I realised that my app doesn't have a menu where ...

  • Newbie
  • Plan Premium Country New Zealand Device Samsung Galaxy A5  Operating System Android   My Question or Issue Downloaded Spotify this morning and was transfering all my music etc. ov...
  • Deadjim
  • Roadie
  • 432 Views
  • 1 replies
  • 1 likes
  • 432 Views
  • 1 replies
  • 1 likes