Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
209553 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
558960 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461968 Views
575 replies
39 likes
PlanPremiumCountryFranceDeviceNokia 7.1Operating SystemAndroid Pie My Question or IssueDuring playback of the Daily Mix, some songs are unexpectedly resumed to a position somewhere in the middle of the song (could be a position at which I skipped the...
Plan Premium Country France Device Nokia 7.1 Operating System Android Pie My Question or Issue During playback of the Daily Mix, some songs are unexpectedly resumed to a position som...
270 Views
0 replies
0 likes
My Question or Issue Is there anyway to roll back the newest update? It's beyond awful, harder to use, artists page isn't even sortable FFS. Not everything is a playlist, I don't want to treat my song library like one. Christ, who designed this **ble...
My Question or Issue Is there anyway to roll back the newest update? It's beyond awful, harder to use, artists page isn't even sortable FFS. Not everything is a playlist, I do...
Regular
585 Views
1 replies
5 likes
PlanPremiumCountryUSDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueIs there a way to control volume using the S pen from the Galaxy Note 9? I realize that I can play/pause a song with one press of the middle/side button o...
Plan Premium Country US Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue Is there a way to control volume using the S pen from the Galaxy Note 9? ...
2706 Views
0 replies
0 likes
Is there anyway to minimize the ´thumbnails in the new ui? It's gonna be impossible for me to find the playlist I wanna listen to as it is now when I can only see 4 playlists each "scroll".
Is there anyway to minimize the ´thumbnails in the new ui? It's gonna be impossible for me to find the playlist I wanna listen to as it is now when I can only see 4 playlists each "scroll". &n...
Music Fan
466 Views
1 replies
0 likes
After updating my s9+ to One Ul and also Android Pie, my AKG earphone control button , Always On Display (AOD), doesnt support changing tracks. Before update, i can use my earphone to change to the next song without unlocking my hp. Now, I only can i...
After updating my s9+ to One Ul and also Android Pie, my AKG earphone control button , Always On Display (AOD), doesnt support changing tracks. Before update, i can use my earphone to change to the n...
Newbie
25278 Views
14 replies
5 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Yep over 2000 songs I can't delete them all at once and am having to remove them one at a time what happened? Chee...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Yep over 2000 songs I can't delete th...
437 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
927 Views
0 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceHuawei P20Operating SystemAndroid 9.0 My Question or IssueAfter the latest update, when opening the app the first screen loads fine. However, when tapping on the 'Your Library' the content does not load until i c...
Plan Premium Country United Kingdom Device Huawei P20 Operating System Android 9.0 My Question or Issue After the latest update, when opening the app the first screen loads fine. How...
418 Views
0 replies
2 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueFirst of all, just to hop on the hate train, the new UI is horrible. Spotify, please go back. If it ain't broke don't fix it. Since the new update, I can no...
Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android Oreo My Question or Issue First of all, just to hop on the hate train, the new UI is horrible. Spotif...
380 Views
0 replies
3 likes
If I turn on the random player on songs that I like and next i manually select a song from the same place, this switch off the random player. Google Pixel 2 xl, last stable on play store
If I turn on the random player on songs that I like and next i manually select a song from the same place, this switch off the random player. Google Pixel 2 xl, last stable on play store
343 Views
0 replies
0 likes
PlanPremiumCountryNetherlandsDeviceOnePlus 5Operating SystemAndroid 9 (OxygenOS 9.0.6) My Question or IssueIt seems that in the new update (8.5.10.774) there are random issues with symbols that were displayed fine before. See e.g. https://open.spotif...
Plan Premium Country Netherlands Device OnePlus 5 Operating System Android 9 (OxygenOS 9.0.6) My Question or Issue It seems that in the new update (8.5.10.774) there are random issue...
412 Views
0 replies
0 likes
Hi all, I can not access my daily mixes on my Android phone. It's the exact same issue as described in https://community.spotify.com/t5/Android/Can-t-open-play-Daily-Mixes-on-phone-app/m-p/4416070 Only thing to add is that after I play a mix from my ...
Hi all, I can not access my daily mixes on my Android phone. It's the exact same issue as described in https://community.spotify.com/t5/Android/Can-t-open-play-Daily-Mixes-on-phone-app/m-p/44160...
Not applicable
832 Views
1 replies
0 likes
Hi. To save carrier data on my plan, I download all my playlists. I would like to see a way to make all playlists available offline (download) in one single click. When getting a new device, re-installing spotify, etc... I have to bring up the contex...
Hi. To save carrier data on my plan, I download all my playlists. I would like to see a way to make all playlists available offline (download) in one single click. When get...
343 Views
0 replies
0 likes
Hi. When using Spotify connected over Bluetooth to my aftermarked headunit, the media controls (play, pause, next, previous) are not responding. Using one of these media contols from the Android notification solves the issue. I can then successfully ...
Hi. When using Spotify connected over Bluetooth to my aftermarked headunit, the media controls (play, pause, next, previous) are not responding. Using one of these media contols fro...
350 Views
0 replies
0 likes
PlanPremiumCountryIndiaDeviceMi Redmi 4XOperating SystemAndroid Nogat My Question or IssueI can't play Explicit content even when I have 18+ account and have enable the allow Explicit content option in the settings..
Plan Premium Country India Device Mi Redmi 4X Operating System Android Nogat My Question or Issue I can't play Explicit content even when I have 18+ account and have enable the allow...
557 Views
0 replies
0 likes
Just reverse the new update on Android.
Just reverse the new update on Android.
Roadie
3039 Views
7 replies
18 likes
https://community.spotify.com/t5/Android/Modify-download-time-feature/td-p/4366803 I found that someone have given this suggestion for a long time ago. Many other apps have this feature and it is very very useful since I know that my phone got very v...
https://community.spotify.com/t5/Android/Modify-download-time-feature/td-p/4366803 I found that someone have given this suggestion for a long time ago. Many other apps have this feature and ...
984 Views
0 replies
0 likes
PlanPremiumCountryU.S.DeviceSamsung Galaxy J7 2018Operating SystemAndroid My Question or IssueAfter performing a search within the Liked Songs playlist, the last song on the list is partially obscured by the 'now playing' area at the bottom of the sc...
Plan Premium Country U.S. Device Samsung Galaxy J7 2018 Operating System Android My Question or Issue After performing a search within the Liked Songs playlist, the last song on the ...
389 Views
0 replies
0 likes
PlanPremiumCountryUsaDevice(Samsung galaxy note 9 edge)Operating System(Android Pie.) There are certain artists, too many to name, that I just cant follow. I click follow. Everything's good After spotify shuts down and opens back up, it's no longer f...
Plan Premium Country Usa Device (Samsung galaxy note 9 edge) Operating System (Android Pie.) There are certain artists, too many to name, that I just cant follow. I clic...
368 Views
0 replies
0 likes
PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy library has gotten all mixed up since the latest update. I had it alphabetized so I could fin...
Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My library has ...
Community Legend
732 Views
1 replies
0 likes
