Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840032 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840032 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13652 Views
  • 1 replies
  • 0 likes
  • 13652 Views
  • 1 replies
  • 0 likes

No internet connection

My girlfriend and I have both been having issues with internet connection. We are both on desperate phone plans. I have AT&T and she has Sprint. Samsung Galaxy S6 and S7. The app will work perfectly fine and then as soon as we turn it off and close t...

  • Newbie
  • My girlfriend and I have both been having issues with internet connection. We are both on desperate phone plans. I have AT&T and she has Sprint. Samsung Galaxy S6 and S7. The app will work perfec...
  • jsannn
  • Community Legend
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Unable to sync local files from computer to my Pixel 2 XL. I've tried pretty much everything.

I've been trying to sync up my local files from my PC to my Pixel 2 XL so that I can listen to that music on my phone. Problem is, the files just won't sync, at all. I have tried everything. I've put the music into a playlist, set it to "downloaded" ...

  • Newbie
  •   I've been trying to sync up my local files from my PC to my Pixel 2 XL so that I can listen to that music on my phone. Problem is, the files just won't sync, at all. I have tried everything. ...
  • 132 Views
  • 0 replies
  • 2 likes
  • 132 Views
  • 0 replies
  • 2 likes

Spotify changes the storage from SD to internal

My Spotify changed the storage from the SD card to the Internal storage. I dont have the option to change it back. Now all my song get downloaded on the Internal storage where i dont have the space for it. I tried re-installing multiple times without...

  • Casual Listener
  • My Spotify changed the storage from the SD card to the Internal storage. I dont have the option to change it back. Now all my song get downloaded on the Internal storage where i dont have the space f...
  • Peterw97
  • Casual Listener
  • 265 Views
  • 2 replies
  • 0 likes
  • 265 Views
  • 2 replies
  • 0 likes

Regarding question in [ref:_00DD0pxIW._500571mo0X2:ref]

PlanPremiumCountry BrazilMy Question or IssueThis is an answer to the thread with reference code ref:_00DD0pxIW._500571mo0X2:ref Reply to the original question was denied here in the site because the thread was old Hi, Aleksandra. Thank you very much...

  • Casual Listener
  •   Plan Premium Country  Brazil My Question or Issue This is an answer to the thread with reference code ref:_00DD0pxIW._500571mo0X2:ref   Reply to the original question was den...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

Local Files not synching

PlanPremiumCountry USADeviceSamsung Galaxy 6 Operating SystemWindows 10 My Question or Issue I cant downlaod my local files from my computer to my phone no matter what I do. My job requires me to bring my songs/own custom mp3s I write to work and I d...

  • Newbie
  • Plan Premium Country  USA Device Samsung Galaxy 6  Operating System Windows 10   My Question or Issue  I cant downlaod my local files from my computer to my phone no mat...
  • Joe
  • Community Legend
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Where has my "All Songs" gone?

None PlanFreeCountryUK Samsung Galaxy S8 My Question or Issue "All Songs" has dissapeared from my library. I only have playlists, artists, albums and podcasts as options now.I usually like to use All songs and leave on shuffle in the car but now im f...

  • Casual Listener
  • None  Plan Free Country UK   Samsung Galaxy S8    My Question or Issue     "All Songs" has dissapeared from my library. I only have playlists, artists, albums...
  • mathieus01
  • Casual Listener
  • 7811 Views
  • 7 replies
  • 12 likes
  • 7811 Views
  • 7 replies
  • 12 likes

Solved!!Superuser Contribution Spotify says I'm offline when signing in from a computer

Hello, I have Spotify Premium, I'm living in Mexico, and I've been having trouble with my spotify!! The thing is I can log in from my phone - but when I try to use spotify from my computer (Dell - Windows 10), it shows that it's offline. (I'm already...

  • Casual Listener
  • Hello, I have Spotify Premium, I'm living in Mexico, and I've been having trouble with my spotify!! The thing is I can log in from my phone - but when I try to use spotify from my computer (Dell - Wi...
  • Saraif
  • Casual Listener
  • 1061 Views
  • 4 replies
  • 0 likes
  • Error
    offline
  • 1061 Views
  • 4 replies
  • 0 likes

Compartilhamento músicas no stories do Instagram

Nao consigo fompartcompa músicas nos stories do Instagram fica em um loop e não compartilha. As vezes aparece uma mensagem para tentar compartilhar mais tarde.

  • Newbie
  • Nao consigo fompartcompa músicas nos stories do Instagram fica em um loop e não compartilha. As vezes aparece uma mensagem para tentar compartilhar mais tarde.
  • 1677 Views
  • 0 replies
  • 4 likes
  • 1677 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify Notification Bar constantly disappears, severe lag at times

Using Spotify Premium on Android 7.0 on a Galaxy S7 device. Just gonna add to the pile of posts of people with the exact same problem since a recent update of the app I reinstalled Spotify TWICE and downloaded my 10gig library TWICE to try and mitiga...

  • Newbie
  • Using Spotify Premium on Android 7.0 on a Galaxy S7 device.   Just gonna add to the pile of posts of people with the exact same problem since a recent update of the app   I reinstalled ...
  • JohnMcL7
  • Casual Listener
  • 1672 Views
  • 5 replies
  • 2 likes
  • 1672 Views
  • 5 replies
  • 2 likes

Superuser Contribution ERROR Go online to search for millions of songs

Samsung galaxy s8 plus. Norway. Spotify premium. Spotify keeps saying i should go online to search for a song. Works perfectly on pc but keeps stating i dont have a connection on my phone when i clearly doo. This needs to be fixed asap... i dont pay ...

  • Regular
  • Samsung galaxy s8 plus. Norway. Spotify premium.   Spotify keeps saying i should go online to search for a song. Works perfectly on pc but keeps stating i dont have a connection on my phone when...
  • formula409
  • Casual Listener
  • 1870 Views
  • 11 replies
  • 1 likes
  • offline mode
    Unable to connect
  • 1870 Views
  • 11 replies
  • 1 likes

Spotify on sonos

PlanPremiumCountry UkDevicePixel 2 My Question or Issue My Spotify through Sonos has been working fine for years however now when I select my Sonos speaker within the Spotify app it shows it playing but nothing comes out the speaker. I've recently ch...

  • Newbie
  • Plan Premium Country  Uk Device Pixel 2   My Question or Issue   My Spotify through Sonos has been working fine for years however now when I select my Sonos speaker within the ...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Superuser Contribution Severe Playback Issues

PlanPremium StudentCountryUSADeviceGalaxy Note 8Operating SystemAndroid Oreo My Question or IssueHey strangers, I have lately been having pretty horrible issues with my Spotify app. This has been ongoing for about 3 months now. I have decided to swit...

  • Music Fan
  • Plan Premium Student Country USA Device Galaxy Note 8 Operating System Android Oreo   My Question or Issue Hey strangers,   I have lately been having pretty horrible issues with...
  • forcedrevival
  • Gig Goer
  • 1697 Views
  • 17 replies
  • 4 likes
  • bug
  • 1697 Views
  • 17 replies
  • 4 likes

App keeps randomly pausing when streaming to bluetooth headphones

PlanFamilyCountry NZDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I got bluetooth headphones for the first time and the app KEEPS pausing (I cannot get through a single song without it pausing 3-4 times or more) when I am st...

  • Newbie
  •   Plan Family Country  NZ Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I got bluetooth headphones for the first time and the app KEEPS ...
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes

Add entire playlists to "songs"?

Im trying with no luck to add an entire playlist to my songs. I dont want it just in my libary. I want every song in playlist ____ to be in my song section. All i have is the android app. Thanks for bearing with my stupidity and frustrations.

  • Newbie
  • Im trying with no luck to add an entire playlist to my songs. I dont want it just in my libary. I want every song in playlist ____ to be in my song section. All i have is the android app. Thanks for ...
  • ArturCieszyński
  • Gig Goer
  • 149 Views
  • 1 replies
  • 1 likes
  • 149 Views
  • 1 replies
  • 1 likes

Spotify does not work on the secondary display of the LG V20 after the T-Mobile Android Oreo Update

PlanFreeCountry USADeviceLG V20Operating SystemAndroid Oreo My Question or IssueSeconday dispaly no longer works with Spotify after todays t mobile Oreo update.

  • Casual Listener
  • Plan Free Country  USA Device LG V20 Operating System Android Oreo   My Question or Issue Seconday dispaly no longer works with Spotify after todays t mobile Oreo update.
  • formula409
  • Casual Listener
  • 328 Views
  • 1 replies
  • 2 likes
  • 328 Views
  • 1 replies
  • 2 likes

Shazam integration vanished

Shazam integration had vanished.I had to reinstall my spotify and recreate my account (because of another unsolved problem).When i tried to send Shazam i couldn't sync a whole playlist but just open songs.I tried Deezer. But had no Deezer option in m...

  • Casual Listener
  • Shazam integration had vanished. I had to reinstall my spotify and recreate my account (because of another unsolved problem). When i tried to send Shazam i couldn't sync a whole playlist but just o...
  • 326 Views
  • 0 replies
  • 2 likes
  • 326 Views
  • 0 replies
  • 2 likes

Listen all offline music

PlanPremiumCountry Viet NamDeviceBlackberry Passport Operating SystemBBOS 10 My Question or Issue How can i listen all the downloaded music in same place (not a song,album or playlist). i want to listen all music in offlline mode

  • Casual Listener
  • Plan Premium Country  Viet Nam Device Blackberry Passport  Operating System BBOS 10   My Question or Issue  How can i listen all the downloaded music in same place (not ...
  • Billy-J
  • Spotify Star
  • 198 Views
  • 3 replies
  • 0 likes
  • 198 Views
  • 3 replies
  • 0 likes

No se conecta a equipo preparado para Spotify

PlanPremiumCountry SpainDeviceSamsung Galaxy S5Operating SystemAndroid My Question or Issue

  • Casual Listener
  • Plan Premium Country  Spain Device Samsung Galaxy S5 Operating System Android     My Question or Issue  
  • 192 Views
  • 0 replies
  • 0 likes
  • Conexion
  • 192 Views
  • 0 replies
  • 0 likes

Samsung note 9

PlanPremiumCountryEngland DeviceSamsung Note 9Operating SystemAndroid My Question or Issue I have a Note 9. During playback spotify keeps cutting out at random times. Sometimes it is continuous cutting out. Other times a song can play without it stut...

  • Newbie
  • Plan Premium Country England   Device Samsung Note 9 Operating System Android   My Question or Issue  I have a Note 9.  During playback spotify keeps cutting out at ran...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Connectivity Issue with OnePlus 5.

PlanPremiumCountryBelgiumDeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or IssueHi, I'm using Spotify with a couple Sonos Play 1, that I control through my OnePlus 5.The problem is, I keep losing sync with the Spotify app. Sometimes the app...

  • Newbie
  • Plan Premium Country Belgium Device OnePlus 5 Operating System Android 8.1.0   My Question or Issue Hi,  I'm using Spotify with a couple Sonos Play 1, that I control through...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Env: prod