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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202188 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202188 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546888 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454713 Views

571 replies

38 likes

Account
Free
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  • 38 likes

New "Liked Songs" Playlist Display Issue

PlanPremiumCountryU.S.DeviceSamsung Galaxy J7 2018Operating SystemAndroid My Question or IssueAfter performing a search within the Liked Songs playlist, the last song on the list is partially obscured by the 'now playing' area at the bottom of the sc...

Music Fan

Plan Premium Country U.S. Device Samsung Galaxy J7 2018 Operating System Android   My Question or Issue After performing a search within the Liked Songs playlist, the last song on the ...

385 Views

0 replies

0 likes

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Follow issues

PlanPremiumCountryUsaDevice(Samsung galaxy note 9 edge)Operating System(Android Pie.) There are certain artists, too many to name, that I just cant follow. I click follow. Everything's good After spotify shuts down and opens back up, it's no longer f...

Newbie

  Plan Premium Country Usa Device (Samsung galaxy note 9 edge) Operating System (Android Pie.)   There are certain artists, too many to name, that I just cant follow.  I clic...

356 Views

0 replies

0 likes

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  • 0 replies
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Solved!! Library has changed

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy library has gotten all mixed up since the latest update. I had it alphabetized so I could fin...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My library has ...

Loxer

Community Legend

710 Views

1 replies

0 likes

  • 710 Views
  • 1 replies
  • 0 likes

My library has changed - how do I change it back?

My Question or Issue My library format has suddenly completely changed and the "Recently played" section has disappeared. How so I get it back? It's a really useful feature that I use *a lot*, I can't imagine any of your developers would think it was...

Newbie

My Question or Issue   My library format has suddenly completely changed and the "Recently played" section has disappeared.   How so I get it back? It's a really useful feature that I u...

Loxer

Community Legend

639 Views

1 replies

2 likes

  • 639 Views
  • 1 replies
  • 2 likes

the new mobile update is hot trash

PlanPremiumCountry DeviceSamsung Galaxy8 who okays this kind of stuff? who looks at an update that clearly makes things more difficult to use AND removes features, and thinks "yea this is great". 10/10 awful points.

Newbie

  Plan Premium Country   Device Samsung Galaxy8     who okays this kind of stuff? who looks at an update that clearly makes things more difficult to use AND removes featu...

Loxer

Community Legend

616 Views

1 replies

7 likes

  • 616 Views
  • 1 replies
  • 7 likes

After the recent Update (version 8.5. 11.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

"Playlists" list order is not synced (Screenshot attached).

PlanPremiumDeviceSamsung Galaxy S8 (SM-G950F)Operating SystemAndroid P (9)Spotify Version8.5.10.774My Question or IssueSince the last update, my "Playlists" list is not synced.

Casual Listener

Plan Premium Device Samsung Galaxy S8 (SM-G950F) Operating System Android P (9) Spotify Version 8.5.10.774 My Question or Issue Since the last update, my "Playlists" list is not synced.

312 Views

0 replies

0 likes

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New update

PlanPremiumCountryCandaDeviceSamsung Galaxy s8Operating SystemAndroid My Question or IssueMy only concern with this new update at all, is that everytime I go to my liked songs and pick one specifically, it turns off my shuffle mode, and I have to "op...

Newbie

  Plan Premium Country Canda Device Samsung Galaxy s8 Operating System Android    My Question or Issue My only concern with this new update at all, is that everytime I go to...

Loxer

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Android App starts playing without prompt. / Switches to Chrome Player without prompt

Plan: PremiumDevice: Droid TurboOperating System: 8.0 My Question or Issue:The android app has taken to starting to play on its own while the phone is sitting locked. The music it starts playing seems completely unrelated to anything I was listening,...

Newbie

Plan: Premium Device: Droid Turbo Operating System: 8.0   My Question or Issue: The android app has taken to starting to play on its own while the phone is sitting locked. The music it st...

491 Views

0 replies

0 likes

  • 491 Views
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Shuffle turns off / Search bar

PlanPremiumCountryChileDeviceMoto x4Operating SystemAndroid Oreo My Question or IssueShuffle turns off every time I pick a song of my librarie and is anoying when you first take off the search bar of the playlist I was **bleep** but it was still in t...

Newbie

  Plan Premium Country Chile Device Moto x4 Operating System Android Oreo   My Question or Issue Shuffle turns off every time I pick a song of my librarie and is anoying when you...

478 Views

0 replies

0 likes

badchoices
bugs
Help
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Podcasts for Google Clock alarms?

So Spotify integration in Google Clock is already a thing and is working like a charm, but why make only music available for alarms? I would like to use Podcasts as well.

Visitor

So Spotify integration in Google Clock is already a thing and is working like a charm, but why make only music available for alarms? I would like to use Podcasts as well.

902 Views

0 replies

2 likes

  • 902 Views
  • 0 replies
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[Music] Stop Playback after a Track

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Searching in "Liked" now much harder

PremiumUSALG G7Android... 7.0 I think? Previous to the last update there was a search bar right at the top of the "Songs" screen (which has now been replaced by "Liked"). On the new version you must hit the small icon in the top corner, and then sele...

Regular

Premium USA LG G7 Android... 7.0 I think?   Previous to the last update there was a search bar right at the top of the "Songs" screen (which has now been replaced by "Liked").   On t...

DanifC

Composer

1269 Views

5 replies

3 likes

  • 1269 Views
  • 5 replies
  • 3 likes

Shuffle no longer working after update

My issue When at work, I like to shuffle my saved songs library. With the new update, I'm shuffling my liked songs playlist. After it shuffles for a certain amount of time, it'll stop shuffling and start playing songs newest to oldest. I then have to...

Newbie

My issue   When at work, I like to shuffle my saved songs library. With the new update, I'm shuffling my liked songs playlist.    After it shuffles for a certain amount of time, it...

403 Views

0 replies

0 likes

  • 403 Views
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Shuffle turn off by touching anything

PlanFree/PremiumCountry Netherlands DeviceLG G4Operating SystemAndroid 6.0Spotify version: 8.5.9.737 My Question or IssueOpen library, goto liked songs, start a song, enable shuffle.Test that it working, hit next, it works.Go back start any song, shu...

Regular

Plan Free/Premium Country Netherlands   Device LG G4 Operating System Android 6.0 Spotify version: 8.5.9.737   My Question or Issue Open library, goto liked songs, start a song...

442 Views

0 replies

3 likes

  • 442 Views
  • 0 replies
  • 3 likes

How do I remove thumbnails or increase display density for lists?

My Question or IssueThe new android mobile UI is really low density with big album thumbnails in album list view. I want high density information; a list of albums and artists with more stuff fittting on a single page. Is there a setting for this, or...

Newbie

My Question or Issue The new android mobile UI is really low density with big album thumbnails in album list view.    I want high density information; a list of albums and artists with m...

748 Views

0 replies

0 likes

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Superuser Contribution Android app car bluetooth buggy

PlanPremiumCountryUSA DeviceOnePlus 6TOperating SystemOxygenOS version 9.0.11Android version 9 I'm having several issues with the android app not working properly. The steering wheel controls stop working. The behavior is sporatic and seems to be the...

Newbie

Plan Premium Country USA   Device OnePlus 6T Operating System OxygenOS version 9.0.11 Android version 9   I'm having several issues with the android app not working properly. The...

aesop1971

Newbie

1181 Views

2 replies

0 likes

  • 1181 Views
  • 2 replies
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Bug Report: App crashes intermittently when pressing "record" on camera

Country: USPremium PlanDevice: LG V30Spotify Version: 8.5.10.774Android Version: 8.0.0 My Question or Issue:I usually record myself at the gym while listening to music. I know that if I press "record" on the default Android Camera app, I have to pull...

Newbie

Country: US Premium Plan Device: LG V30 Spotify Version: 8.5.10.774 Android Version: 8.0.0   My Question or Issue: I usually record myself at the gym while listening to music. I know that...

535 Views

0 replies

3 likes

  • 535 Views
  • 0 replies
  • 3 likes

Can't control volume for bluetooth devices

Hello, I have a Samsung Galaxy S8 with a Spotify Premium account and until yesterday I was able to connect to bluetooth devices and adjust the volume of the music via the volume buttons on the phone. Overnight, it looks like Spotify updated and now I...

Newbie

Hello,   I have a Samsung Galaxy S8 with a Spotify Premium account and until yesterday I was able to connect to bluetooth devices and adjust the volume of the music via the volume buttons on t...

1029 Views

0 replies

0 likes

settings
  • 1029 Views
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Discover weekly is not there

PlanPremiumCountryIndiaDeviceOnePlus 5Operating SystemAndroid Pie My Question or IssueIt's been 3 months since i am using Spotify. I didn't get any weekly playlist yet. I listen music on Spotify almost daily. And on daily mixes even after disliking s...

Regular

Plan Premium Country India Device OnePlus 5 Operating System Android Pie   My Question or Issue It's been 3 months since i am using Spotify. I didn't get any weekly playlist yet. I lis...

435 Views

0 replies

1 likes

  • 435 Views
  • 0 replies
  • 1 likes