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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

209568 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 209568 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

558991 Views

78 replies

3 likes

  • 558991 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461975 Views

575 replies

39 likes

Account
Free
  • 461975 Views
  • 575 replies
  • 39 likes

connect to device changes whats playing

PlanPremiumCountry uk Device vodaphone ultra 6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android 6 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I'm playing songs on my phone and try to switch to my sonos one...

Visitor

Plan Premium Country uk   Device vodaphone ultra 6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android 6   (iOS 10, Android Oreo, Windows 10,etc....

356 Views

0 replies

0 likes

  • 356 Views
  • 0 replies
  • 0 likes

Solved!! Saving albums doesn't save its songs

PlanPremiumCountryBrazilDeviceLG K8 and Dell Inspiron 15Operating SystemAndroid 6.0 and Windows 10 Home My Question or Issue Recently, both the android app and the desktop app updated (I'm not sure what changed in the desktop version, but now the lib...

Casual Listener

Plan Premium Country Brazil Device LG K8 and Dell Inspiron 15 Operating System Android 6.0 and Windows 10 Home   My Question or Issue   Recently, both the android app and the des...

user-removed

Not applicable

2289 Views

5 replies

0 likes

  • 2289 Views
  • 5 replies
  • 0 likes

Latest June Android Update Removed Features

PlanPremium CountrySouth Africa DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueI hate being the kind of customer to complain but the latest June updates have removed some features/funtionality on the app.I prefer seeing all...

Newbie

Plan Premium   Country South Africa   Device Samsung Galaxy S10+   Operating System Android Pie   My Question or Issue I hate being the kind of customer to complain b...

725 Views

0 replies

2 likes

Android
app update
Samsung Galaxy S10+
  • 725 Views
  • 0 replies
  • 2 likes

Why are the mentally inept in charge of decision making at Spotify?

When I want to listen to music from a specific artist, I go to the artist page and click the play button. This redirects me to a playlist called "This is (artist)" and that playlist has a few songs spotify picked out for me. I was never asked if I wa...

Newbie

When I want to listen to music from a specific artist, I go to the artist page and click the play button. This redirects me to a playlist called "This is (artist)" and that playlist has a few songs s...

robertflac

Casual Listener

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

New UI

PLEASE SWITCH BACK TO THE OLD UI. THIS NEW ONE IS TERRIBLE AND BORDERLINE UNUSABLE

Newbie

PLEASE SWITCH BACK TO THE OLD UI. THIS NEW ONE IS TERRIBLE AND BORDERLINE UNUSABLE     

467 Views

0 replies

2 likes

  • 467 Views
  • 0 replies
  • 2 likes

Searching a saved song

PlanPremiumCountry Czech RepublicDeviceBlackBerry Key2Operating SystemAndroid OreoMy Question or IssueHello,After a recent update (8.5.10.774), I can no longer find a way to search in my saved songs. In Your Library, I can search artists, playlists a...

Regular

Plan Premium Country 🇨🇿 Czech Republic Device BlackBerry Key2 Operating System Android Oreo My Question or Issue Hello, After a recent update (8.5.10.774), I can no longer find a way...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

why does the new update make it no longer possible to delete tracks from albums but still save it?

PlanPremiumCountryUS DeviceMoto Z3Operating Systemwhatever they've named the most up to date**bleep** My Question or IssueI can no longer delete some tracks from albums? No right click or left click option to delete tracks exists anymore. I would lik...

Casual Listener

Plan Premium Country US   Device Moto Z3 Operating System whatever they've named the most up to date**bleep**    My Question or Issue I can no longer delete some tracks from...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

Can't download podcast

PlanPremiumCountryPolandDeviceXiaomi Mi5Operating SystemAndroid My Question or IssueI have problem with downloading podcast episodes. However there's no problem with dowloading music, it's problem only with podcast. I reinstalled app and erased all d...

Newbie

Plan Premium Country Poland Device Xiaomi Mi5 Operating System Android   My Question or Issue I have problem with downloading podcast episodes. However there's no problem with dowloadi...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

shuffle disables when selecting songs

PlanPremiumCountryNetherlandsDeviceSamsung galaxy Note 9Operating SystemAndroid 9.0 My Question or Issue since the update, when i select a song in a random playlist, the suffle mode automatically disables, and i have to enable it every time. very ann...

Newbie

Plan Premium Country Netherlands Device Samsung galaxy Note 9 Operating System Android 9.0   My Question or Issue   since the update, when i select a song in a random playlist, t...

425 Views

0 replies

0 likes

mobile applications
shuffle
  • 425 Views
  • 0 replies
  • 0 likes

I have honor 8 and in my Spotify premium missing the choice of equalizer. Why?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Cant sort artists alphabetically

Usa DeviceSamsung Galaxy s8Operating SystemAndroid My Question or Issue Since recent update, I cant sort artists alphabetically. There is a button I can check to do it but it doesn't do anything. Please assist

Newbie

Usa   Device Samsung Galaxy s8 Operating System Android   My Question or Issue   Since recent update, I cant sort artists alphabetically. There is a button I can check to do i...

kaschiman

Newbie

729 Views

2 replies

1 likes

  • 729 Views
  • 2 replies
  • 1 likes

Superuser Contribution Disappearing music

PlanFree/PremiumCountry DeviceAndroid ZTE Grand X 4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the second time I've had this issue. Well, no, still the first since there was no solution the first time, I ju...

Regular

Plan Free/Premium Country   Device Android ZTE Grand X 4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, this is the second time I've had ...

mchaggis69

Casual Listener

1054 Views

4 replies

0 likes

  • 1054 Views
  • 4 replies
  • 0 likes

Making Spotify Worse

PlanPremiumCountryCanadaDevicePixel 3 XLOperating SystemNewest Android My Question or IssueIt feels like this latest update has totally borked the interface. In the past app updates have been subtle and reasonable to adjust to. This latest one seems ...

Regular

Plan Premium Country Canada Device Pixel 3 XL Operating System Newest Android   My Question or Issue It feels like this latest update has totally borked the interface. In the past app ...

user-removed

Not applicable

1281 Views

7 replies

7 likes

  • 1281 Views
  • 7 replies
  • 7 likes

Spotify continues to play even when not in use when connected to Bluetooth.

PlanPremiumCountryUkDeviceNokia 5Operating System9 My Question or IssueWhen I am connected to my car through Bluetooth and change from media to radio, Spotify continues to play. You can't hear it but when you come back to media the song has moved on....

Newbie

Plan Premium Country Uk Device Nokia 5 Operating System 9   My Question or Issue When I am connected to my car through Bluetooth and change from media to radio, Spotify continues to pl...

321 Views

0 replies

1 likes

  • 321 Views
  • 0 replies
  • 1 likes

Superuser Contribution No interaction, Spotify opens and plays, Android version 8.0, Galaxy J7

Hello Spotify, I do have several issues with you guys in general, but lets stick to this pressing issue: I've seen this happening to people with all android systems and devices. Spotify will open, in some way, and start playing music without them hav...

Regular

Hello Spotify, I do have several issues with you guys in general, but lets stick to this pressing issue: I've seen this happening to people with all android systems and devices. Spotify will open, in...

MarcusMitchell

Regular

973 Views

5 replies

0 likes

  • 973 Views
  • 5 replies
  • 0 likes

New UI and all songs

Now when I download an album it doesn't like each song so they arnt there in the liked playlist so how to a view a complete list of my songs and shuffle play like the old times till this stupid update?

Newbie

Now when I download an album it doesn't like each song so they arnt there in the liked playlist so how to a view a complete list of my songs and shuffle play like the old times till this stupid updat...

user-removed

Not applicable

731 Views

2 replies

5 likes

  • 731 Views
  • 2 replies
  • 5 likes

Forced to have full album in 'My Library'

PlanPremiumCountryUSDeviceSamsung Galaxy Note 8Operating SystemAndroid One My Question or IssueThis new update has removed the ability to only view saved songs in your library and forces you to save the entire album, THIS IS BS! I pay for premium I s...

Newbie

Plan Premium Country US Device Samsung Galaxy Note 8 Operating System Android One   My Question or Issue This new update has removed the ability to only view saved songs in your librar...

user-removed

Not applicable

722 Views

2 replies

3 likes

  • 722 Views
  • 2 replies
  • 3 likes

Terrible New UI! My songs!!

I'm premium on LG G5 (Android)There's a new UI, that won't let me access my library (my songs), where I could browse through the list of artists for which I have offline songs, it's terrible as this is all I use usually. Now it's being replaced by "l...

Casual Listener

I'm premium on LG G5 (Android) There's a new UI, that won't let me access my library (my songs), where I could browse through the list of artists for which I have offline songs, it's terrible as thi...

atitlan

Regular

799 Views

2 replies

6 likes

  • 799 Views
  • 2 replies
  • 6 likes

Android Car View not showing up when connected to BT

PlanPremiumCountryPolandDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0 My Question or IssueHey!I have an issue with Car View - when I connect to my BT in car (which handles calls and music playback) Car View does not show up in Spotify app. ...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S7 Edge Operating System Android 8.0   My Question or Issue Hey! I have an issue with Car View - when I connect to my BT in car (whic...

586 Views

0 replies

0 likes

  • 586 Views
  • 0 replies
  • 0 likes

Daily Mix/Discover Weekly/Release Radar all disappeared, replaced with Podcasts

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid OreoApp Version8.5.10.774 My Question or IssueFor the past two days, the Daily Mixes and other Made for You playlists have disappeared on my Spotify Free app. This was ar...

Newbie

Plan Free Country United States Device Samsung Galaxy S7 Edge Operating System Android Oreo App Version 8.5.10.774   My Question or Issue For the past two days, the Daily Mixes ...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes