Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110378 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222320 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
579002 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476943 Views
577 replies
40 likes
Galaxy s8+, Premium sub.Filtering my liked songs gives a list where the last song in the list is covered by the bar at the bottom of the app that shows the currently playing song. If I filter for a list and scroll to the bottom, it is always half cut...
Galaxy s8+, Premium sub. Filtering my liked songs gives a list where the last song in the list is covered by the bar at the bottom of the app that shows the currently playing song. If I filter for a...
429 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueI keep on getting an error message saying that my 'library is full' and that I 'need to remove more music' to continue downloading songs for usage offline. However, t...
Plan Premium Country UK Device Huawei P20 Pro Operating System Android My Question or Issue I keep on getting an error message saying that my 'library is full' and that I 'need to re...
400 Views
0 replies
0 likes
i find that the latest update for spotify premium on android sets the user interface back quite a bit and i think its trash. I have had songs randomly stop or start over. There is a long delay to try to do anything. One of my biggest issues is splitt...
i find that the latest update for spotify premium on android sets the user interface back quite a bit and i think its trash. I have had songs randomly stop or start over. There is a long delay to try...
Newbie
674 Views
1 replies
2 likes
PlanPremiumCountryMalaysiaDevice(Samsung Galaxy 6+ Edge)Operating System(Android N) My Question or IssueI'm having problem whenever I chose a brand new song in the Liked Playlist. For example if I was scrolling for a song that I like I would just pre...
Plan Premium Country Malaysia Device (Samsung Galaxy 6+ Edge) Operating System (Android N) My Question or Issue I'm having problem whenever I chose a brand new song in the Li...
Roadie
572 Views
1 replies
2 likes
PlanPremiumCountryRomaniaDeviceXiaomi Mi A1Operating SystemAndroid Pie My Question or IssueHey, for some reason whenever I tap play on a song in my 'Liked Songs' playlist, shuffle turns off automatically. It used to be always on if you set it so but ...
Plan Premium Country Romania Device Xiaomi Mi A1 Operating System Android Pie My Question or Issue Hey, for some reason whenever I tap play on a song in my 'Liked Songs' play...
Roadie
808 Views
1 replies
0 likes
So every so often I like to shuffle all the songs I've added to my library. Thanks to the new UI that seems to be impossible. Either bring this functionality back or please tell me how to do this with going through and liking hundreds of songs.
So every so often I like to shuffle all the songs I've added to my library. Thanks to the new UI that seems to be impossible. Either bring this functionality back or please tell me how to do this wit...
Roadie
557 Views
1 replies
1 likes
PlanPremiumCountryAmericaDeviceMoto G6 Play My Question or IssueI've been having an issue recently where any time I listen to a new artist on shuffle the song playing will repeat itself once or even multiple times before playing a new one. I don't ha...
Plan Premium Country America Device Moto G6 Play My Question or Issue I've been having an issue recently where any time I listen to a new artist on shuffle the song playing wil...
Newbie
600 Views
1 replies
1 likes
PremiumUSA Device - Motorolla XPureOperating System(Android 7.0) My Question or Issue When sorting through my playlist, I notice that several that I have saved on my desktop application are not there on my mobile application. While on the mobile app,...
Premium USA Device - Motorolla XPure Operating System (Android 7.0) My Question or Issue When sorting through my playlist, I notice that several tha...
365 Views
0 replies
1 likes
PlanFree/PremiumCountryNorwayDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Samsung Galaxy 9My Question or IssueHi. After the recent update the "recently played" option is gone on my an...
Plan Free/Premium Country Norway Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Samsung Galaxy 9 My Question or Issu...
370 Views
0 replies
0 likes
INFO: United Kingdom, Spotify Premium, Sony Experia Z3, Android My Question or Issue Hi folks, it's my first time here and I have to admit that I'm not very techy, but I'm hoping someone can help me with a problem I have. I've looked through some thr...
INFO: United Kingdom, Spotify Premium, Sony Experia Z3, Android My Question or Issue Hi folks, it's my first time here and I have to admit that I'm not very techy, but I'm hoping so...
Casual Listener
436 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueIs it possible to download an album without automatically "liking" all songs and adding to my "Liked Songs" playlist? I'm coming from Google Play Music wh...
Plan Premium Country Canada Device Samsung Galaxy S10+ Operating System Android 9 My Question or Issue Is it possible to download an album without automatically "liking" all ...
679 Views
0 replies
2 likes
PlanPremiumCountrySwedenDeviceOneplus 6TOperating SystemOxygenOS 9.0.14 My Question or IssueSo right now i have to uninstall and reinstall spotify everytime i want to listen to music since for some reason the app doesn't connect to the servers after ...
Plan Premium Country Sweden Device Oneplus 6T Operating System OxygenOS 9.0.14 My Question or Issue So right now i have to uninstall and reinstall spotify everytime i want to listen ...
Casual Listener
488 Views
1 replies
0 likes
Android app
Android app
Casual Listener
627 Views
1 replies
2 likes
Family PlanPremiumUnited States DeviceChromecast - First GenerationPixel - OriginalOperating SystemAndroid Pie When casting, the Chromecast app randomly crashes. Also, it is not possible to select a different song or use any of the controls (forward,...
Family Plan Premium United States Device Chromecast - First Generation Pixel - Original Operating System Android Pie When casting, the Chromecast app randomly crashes. Also, i...
1298 Views
0 replies
10 likes
How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not available in my country? PlanPremiumCountryCzech Republ...
How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not avai...
400 Views
0 replies
0 likes
I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums, playlists and podcasts you recently heard, now thi...
I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums,...
330 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceOnePlus 7 Pro Operating SystemAndroid 9 My Question or IssueDon't know if it is a new feature with the newest design update but, when I select a song from my playlist then it doesn't go along the playlist anymore it jus...
Plan Premium Country Germany Device OnePlus 7 Pro Operating System Android 9 My Question or Issue Don't know if it is a new feature with the newest design update but, w...
324 Views
0 replies
0 likes
DeviceOnePlus 7 Pro Operating SystemAndroid My Question or IssueIs there an option for you guys to add a simple option in the Spotify music notification and widget to easily put songs on replay without having to launch the app? It would be really use...
Device OnePlus 7 Pro Operating System Android My Question or Issue Is there an option for you guys to add a simple option in the Spotify music notification and widget to easily p...
523 Views
0 replies
0 likes
PlanPremium CountryJapan DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueSpotify curated an empty playlist for me after the new layout.
Plan Premium Country Japan Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue Spotify curated an empty playlist for me after the new...
888 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceOnePlus 7 ProOperating SystemAndroid + OxygenOs My Question or IssueWhen I'm looking for a song while using the search option in my *liked music* when I scroll I noticed that the lastest song is hidden by *the stream mus...
Plan Premium Country France Device OnePlus 7 Pro Operating System Android + OxygenOs My Question or Issue When I'm looking for a song while using the search option in my *liked music...
586 Views
0 replies
0 likes
