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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194916 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194916 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536265 Views

78 replies

3 likes

  • 536265 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440092 Views

565 replies

37 likes

Account
Free
  • 440092 Views
  • 565 replies
  • 37 likes

Solved!! Library has changed

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy library has gotten all mixed up since the latest update. I had it alphabetized so I could fin...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My library has ...

Loxer

Community Legend

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

My library has changed - how do I change it back?

My Question or Issue My library format has suddenly completely changed and the "Recently played" section has disappeared. How so I get it back? It's a really useful feature that I use *a lot*, I can't imagine any of your developers would think it was...

Newbie

My Question or Issue   My library format has suddenly completely changed and the "Recently played" section has disappeared.   How so I get it back? It's a really useful feature that I u...

Loxer

Community Legend

623 Views

1 replies

2 likes

  • 623 Views
  • 1 replies
  • 2 likes

the new mobile update is hot trash

PlanPremiumCountry DeviceSamsung Galaxy8 who okays this kind of stuff? who looks at an update that clearly makes things more difficult to use AND removes features, and thinks "yea this is great". 10/10 awful points.

Newbie

  Plan Premium Country   Device Samsung Galaxy8     who okays this kind of stuff? who looks at an update that clearly makes things more difficult to use AND removes featu...

Loxer

Community Legend

598 Views

1 replies

7 likes

  • 598 Views
  • 1 replies
  • 7 likes

After the recent Update (version 8.5. 11.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes

"Playlists" list order is not synced (Screenshot attached).

PlanPremiumDeviceSamsung Galaxy S8 (SM-G950F)Operating SystemAndroid P (9)Spotify Version8.5.10.774My Question or IssueSince the last update, my "Playlists" list is not synced.

Casual Listener

Plan Premium Device Samsung Galaxy S8 (SM-G950F) Operating System Android P (9) Spotify Version 8.5.10.774 My Question or Issue Since the last update, my "Playlists" list is not synced.

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

New update

PlanPremiumCountryCandaDeviceSamsung Galaxy s8Operating SystemAndroid My Question or IssueMy only concern with this new update at all, is that everytime I go to my liked songs and pick one specifically, it turns off my shuffle mode, and I have to "op...

Newbie

  Plan Premium Country Canda Device Samsung Galaxy s8 Operating System Android    My Question or Issue My only concern with this new update at all, is that everytime I go to...

Loxer

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Android App starts playing without prompt. / Switches to Chrome Player without prompt

Plan: PremiumDevice: Droid TurboOperating System: 8.0 My Question or Issue:The android app has taken to starting to play on its own while the phone is sitting locked. The music it starts playing seems completely unrelated to anything I was listening,...

Newbie

Plan: Premium Device: Droid Turbo Operating System: 8.0   My Question or Issue: The android app has taken to starting to play on its own while the phone is sitting locked. The music it st...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Shuffle turns off / Search bar

PlanPremiumCountryChileDeviceMoto x4Operating SystemAndroid Oreo My Question or IssueShuffle turns off every time I pick a song of my librarie and is anoying when you first take off the search bar of the playlist I was **bleep** but it was still in t...

Newbie

  Plan Premium Country Chile Device Moto x4 Operating System Android Oreo   My Question or Issue Shuffle turns off every time I pick a song of my librarie and is anoying when you...

478 Views

0 replies

0 likes

badchoices
bugs
Help
  • 478 Views
  • 0 replies
  • 0 likes

Podcasts for Google Clock alarms?

So Spotify integration in Google Clock is already a thing and is working like a charm, but why make only music available for alarms? I would like to use Podcasts as well.

Visitor

So Spotify integration in Google Clock is already a thing and is working like a charm, but why make only music available for alarms? I would like to use Podcasts as well.

896 Views

0 replies

2 likes

  • 896 Views
  • 0 replies
  • 2 likes

[Music] Stop Playback after a Track

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Searching in "Liked" now much harder

PremiumUSALG G7Android... 7.0 I think? Previous to the last update there was a search bar right at the top of the "Songs" screen (which has now been replaced by "Liked"). On the new version you must hit the small icon in the top corner, and then sele...

Regular

Premium USA LG G7 Android... 7.0 I think?   Previous to the last update there was a search bar right at the top of the "Songs" screen (which has now been replaced by "Liked").   On t...

DanifC

Composer

1246 Views

5 replies

3 likes

  • 1246 Views
  • 5 replies
  • 3 likes

Shuffle no longer working after update

My issue When at work, I like to shuffle my saved songs library. With the new update, I'm shuffling my liked songs playlist. After it shuffles for a certain amount of time, it'll stop shuffling and start playing songs newest to oldest. I then have to...

Newbie

My issue   When at work, I like to shuffle my saved songs library. With the new update, I'm shuffling my liked songs playlist.    After it shuffles for a certain amount of time, it...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Shuffle turn off by touching anything

PlanFree/PremiumCountry Netherlands DeviceLG G4Operating SystemAndroid 6.0Spotify version: 8.5.9.737 My Question or IssueOpen library, goto liked songs, start a song, enable shuffle.Test that it working, hit next, it works.Go back start any song, shu...

Regular

Plan Free/Premium Country Netherlands   Device LG G4 Operating System Android 6.0 Spotify version: 8.5.9.737   My Question or Issue Open library, goto liked songs, start a song...

429 Views

0 replies

3 likes

  • 429 Views
  • 0 replies
  • 3 likes

How do I remove thumbnails or increase display density for lists?

My Question or IssueThe new android mobile UI is really low density with big album thumbnails in album list view. I want high density information; a list of albums and artists with more stuff fittting on a single page. Is there a setting for this, or...

Newbie

My Question or Issue The new android mobile UI is really low density with big album thumbnails in album list view.    I want high density information; a list of albums and artists with m...

735 Views

0 replies

0 likes

  • 735 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android app car bluetooth buggy

PlanPremiumCountryUSA DeviceOnePlus 6TOperating SystemOxygenOS version 9.0.11Android version 9 I'm having several issues with the android app not working properly. The steering wheel controls stop working. The behavior is sporatic and seems to be the...

Newbie

Plan Premium Country USA   Device OnePlus 6T Operating System OxygenOS version 9.0.11 Android version 9   I'm having several issues with the android app not working properly. The...

aesop1971

Newbie

1153 Views

2 replies

0 likes

  • 1153 Views
  • 2 replies
  • 0 likes

Bug Report: App crashes intermittently when pressing "record" on camera

Country: USPremium PlanDevice: LG V30Spotify Version: 8.5.10.774Android Version: 8.0.0 My Question or Issue:I usually record myself at the gym while listening to music. I know that if I press "record" on the default Android Camera app, I have to pull...

Newbie

Country: US Premium Plan Device: LG V30 Spotify Version: 8.5.10.774 Android Version: 8.0.0   My Question or Issue: I usually record myself at the gym while listening to music. I know that...

511 Views

0 replies

3 likes

  • 511 Views
  • 0 replies
  • 3 likes

Can't control volume for bluetooth devices

Hello, I have a Samsung Galaxy S8 with a Spotify Premium account and until yesterday I was able to connect to bluetooth devices and adjust the volume of the music via the volume buttons on the phone. Overnight, it looks like Spotify updated and now I...

Newbie

Hello,   I have a Samsung Galaxy S8 with a Spotify Premium account and until yesterday I was able to connect to bluetooth devices and adjust the volume of the music via the volume buttons on t...

1017 Views

0 replies

0 likes

settings
  • 1017 Views
  • 0 replies
  • 0 likes

Discover weekly is not there

PlanPremiumCountryIndiaDeviceOnePlus 5Operating SystemAndroid Pie My Question or IssueIt's been 3 months since i am using Spotify. I didn't get any weekly playlist yet. I listen music on Spotify almost daily. And on daily mixes even after disliking s...

Regular

Plan Premium Country India Device OnePlus 5 Operating System Android Pie   My Question or Issue It's been 3 months since i am using Spotify. I didn't get any weekly playlist yet. I lis...

427 Views

0 replies

1 likes

  • 427 Views
  • 0 replies
  • 1 likes

Solved!! Problem to filter albums on the library after update 8.5.9.737

PlanPremiumCountryBrazilDeviceSony Xperia XOperating SystemAndroid 8.0.0My Question or Issue The "filter" option appears, but nothing happens when I click (the screenis fine)

Casual Listener

Plan Premium Country Brazil Device Sony Xperia X Operating System Android 8.0.0 My Question or Issue  The "filter" option appears, but nothing happens when I click (the screen is fine)

Bittencourt

Spotify Star

975 Views

5 replies

0 likes

  • 975 Views
  • 5 replies
  • 0 likes

Can't download playlists suddenly

PlanPremiumCountryUKDeviceSamsung S10Operating SystemAndroid Oreo My Question or IssueThis is something that's just started happening. On my phone (Samsung S10) if I try to download a playlist I just get a message "You discovered a Premium Feature! G...

Newbie

Plan Premium Country UK Device Samsung S10 Operating System Android Oreo   My Question or Issue This is something that's just started happening.  On my phone (Samsung S10) if...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes