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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114392 Views

26 replies

4 likes

  • 114392 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229959 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229959 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588950 Views

79 replies

3 likes

  • 588950 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484149 Views

580 replies

42 likes

Account
Free
  • 484149 Views
  • 580 replies
  • 42 likes

How to rollback updated library?

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy A5 My Question or IssueHow do I rollback the Spotify app to the version before the last library update? This new system is terrible. I want the old system back: sort by artists, alphabetically, t...

Casual Listener

Plan Premium Country The Netherlands  Device Samsung Galaxy A5   My Question or Issue How do I rollback the Spotify app to the version before the last library update? This new syste...

702 Views

0 replies

2 likes

  • 702 Views
  • 0 replies
  • 2 likes

Unresponsive loading daily mix, 'null' in title bar.

PlanPremiumCountryNetherlandsDeviceAlldocube Young X5Operating SystemAndroid 7.0 NougatSpotify Version8.5.11.762 (but all the versions before had the same issue. ) Unresponsive loading daily mix. The green thingy keeps rotating and it shows 'null' in...

Newbie

Plan Premium Country Netherlands Device Alldocube Young X5 Operating System Android 7.0 Nougat Spotify Version 8.5.11.762  (but all the versions before had the same issue. )   Un...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Spotify on galaxy watch

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverytime I use spotify on my galaxy watch and my galaxy s8 goes into sleep I am unable to co...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Everyti...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Superuser Contribution Home page always crashing

PlanFree, this happened on the 2nd day of me trying your app.CountryLebanonDeviceSamsung A10Operating SystemAndroidApp Version8.4.88.150 My Question or IssueHello, I'm having an issue with the app and I'm not able to opent he home page at all. I've a...

Newbie

Plan Free, this happened on the 2nd day of me trying your app. Country Lebanon Device Samsung A10 Operating System Android App Version 8.4.88.150   My Question or Issue Hello, I'm ha...

Peter

Spotify Legend

840 Views

1 replies

0 likes

  • 840 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Controls not working properly

PlanFamily PremiumCountryCanadaDeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or IssueI have a UClear HBC200 HD bluetooth headset for my motorcycle and have always had no issues using the play/pause/skip track functionality of the he...

Music Fan

Plan Family Premium Country Canada Device Samsung Galaxy S9+ Operating System Android Pie   My Question or Issue I have a UClear HBC200 HD bluetooth headset for my motorcycle and have ...

Peter

Spotify Legend

952 Views

1 replies

0 likes

bluetooth
controls
  • 952 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Lite ?!?!

My Question or Issue I was wondering why not doing a Lite version of the app for Spotify?Since months we are getting upgrades that indrocue bugs and lag. All this particular new design and stuff is just useless for who just want to listen the music.S...

Music Fan

  My Question or Issue   I was wondering why not doing a Lite version of the app for Spotify? Since months we are getting upgrades that indrocue bugs and lag. All this particular new de...

Peter

Spotify Legend

1633 Views

1 replies

0 likes

  • 1633 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logout when offline

PlanFamily CountryItaly DeviceBQ Aquaris X Operating SystemAndroid My Question or IssueHi everyone. The app logged me out after an automatic update while i was in offline mode.Everytime I try to log in now (either using facebook, username or email), ...

Newbie

Plan Family   Country Italy   Device BQ Aquaris X   Operating System Android   My Question or Issue Hi everyone. The app logged me out after an automatic update while...

Peter

Spotify Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Spotify only plays about 30 seconds of each song on Galaxy 8+

PlanPremiumCountryUSA DeviceSamsung Galaxy 8+Operating SystemAndroid My Question or IssueSuddenly no matter what playlist I'm playing, Spotify moves to the next song after only 30 seconds or so. I've seen this topic posted from as far back as 2016, b...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 8+ Operating System Android   My Question or Issue Suddenly no matter what playlist I'm playing, Spotify moves to the next song a...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I shuffle all songs in my library. Feature is gone since update

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

611 Views

1 replies

2 likes

  • 611 Views
  • 1 replies
  • 2 likes

Superuser Contribution 'Partially' Premium

I have bought premium plan for about 8 euros, it end in August. When I'm log in on browser it shows Premium. In application I can listen to one song without shuffling or commercials, also skip songs.What I can't do is download song. Everytime I have ...

Newbie

I have bought premium plan for about 8 euros, it end in August. When I'm log in on browser it shows Premium. In application I can listen to one song without shuffling or commercials, also skip songs....

Peter

Spotify Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Lecture ecran eteint

Bonjour, depuis une récente mise à jour, la lecture s'arrête lorsque le téléphone(Samsung S8+) passe en veille(écran noir) et reprend dès que je le sors de la veille. Quelle est la solution?

Newbie

Bonjour,   depuis une récente mise à jour, la lecture s'arrête lorsque le téléphone(Samsung S8+) passe en veille(écran noir) et reprend dès que je le sors de la veille.   Quelle est la ...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to search by artist in android auto

PremiumCountry DeviceMoto G4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen connecting to my car using full link, I cannot search by artist, it doesn't do anything and times out. Searching by album is ok however. Any ...

Newbie

    Premium Country   Device Moto G4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When connecting to my car using full link, I c...

Peter

Spotify Legend

1824 Views

1 replies

0 likes

  • 1824 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turning on the explicit filter in spotify app

Hi. It's great to be back in the community. I have something to ask. I like all kinds of music, and so does my mom. We'll pretty much listen to anything we want!! Unfortenely, she has a rule we're I can't play explicit tagged music on my Spotify, and...

Casual Listener

Hi. It's great to be back in the community. I have something to ask. I like all kinds of music, and so does my mom. We'll pretty much listen to anything we want!! Unfortenely, she has a rule we're I ...

Peter

Spotify Legend

13608 Views

1 replies

0 likes

  • 13608 Views
  • 1 replies
  • 0 likes

instagram I can not share in stories the music

I have 2 devices an android (samsung galaxy s9 +) and one ios (ipad 2017), in ios i can share the songs, already in android not, and wanted to solve the problem in android, already tried the solution to put 2 bills but it was temporary this solution....

Newbie

I have 2 devices an android (samsung galaxy s9 +) and one ios (ipad 2017), in ios i can share the songs, already in android not, and wanted to solve the problem in android, already tried the solution...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Solved!! No songs and Playlists empty

PlanFreeCountryTurkeyDeviceLG G2Operating SystemAndroid Lollipop My Question or IssueAny playlist I click on is empty, I can't search for any songs, there is pretty much nothing on the app. I can only see a song if I open it on my computer and it sho...

Casual Listener

  Plan Free Country Turkey Device LG G2 Operating System Android Lollipop   My Question or Issue Any playlist I click on is empty, I can't search for any songs, there is pretty m...

ReddVV

Casual Listener

3149 Views

1 replies

0 likes

  • 3149 Views
  • 1 replies
  • 0 likes

Solved!! No songs show up.

PlanPremiumDeviceLG G2Operating SystemAndroid Lollipop My Question or IssueI open the app and there are no songs, all the playlists say they are empty, when i try to search it says something went wrong. I can't access any song.I've tried reinstalling...

Casual Listener

Plan Premium Device LG G2 Operating System Android Lollipop   My Question or Issue I open the app and there are no songs, all the playlists say they are empty, when i try to search it sa...

ReddVV

Casual Listener

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes

Update Introduced Lag

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemAndroid Version 8.0.0 My Question or Issue I'm running 8.4.95.785, and this update and the last have made loading times super slow. It used to be almost instant to go from menu to menu, o...

Regular

Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Android Version 8.0.0   My Question or Issue   I'm running 8.4.95.785, and this update and the last have mad...

RineNight

Casual Listener

4185 Views

19 replies

4 likes

  • 4185 Views
  • 19 replies
  • 4 likes

Recently played / favorites behavior

I'm using the Mac OSX desktop app on the free plan. Until recently, when I clicked "play" on an album in my recently played list, it only played the songs I had favorited on that album. Recently, though, when I click "play," it plays all songs on the...

Newbie

I'm using the Mac OSX desktop app on the free plan.   Until recently, when I clicked "play" on an album in my recently played list, it only played the songs I had favorited on that album.&nbsp...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Song filtering hides last song

Galaxy s8+, Premium sub.Filtering my liked songs gives a list where the last song in the list is covered by the bar at the bottom of the app that shows the currently playing song. If I filter for a list and scroll to the bottom, it is always half cut...

Regular

Galaxy s8+, Premium sub. Filtering my liked songs gives a list where the last song in the list is covered by the bar at the bottom of the app that shows the currently playing song. If I filter for a...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes