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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395882 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8449 Views

0 replies

7 likes

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Issue showing artists

I am a premium user in the US, on galaxy S7 on oreo. My Question or IssueWhen attempting to select an artist in my library, the app freezes for up to 10 seconds, then does not display the tracks/albums I have saved by the artist. I have included a sc...

Newbie

I am a premium user in the US, on galaxy S7 on oreo.    My Question or Issue When attempting to select an artist in my library, the app freezes for up to 10 seconds, then does not displa...

304 Views

0 replies

0 likes

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How to start genre radio in Android Auto?

PlanPremiumUK DeviceSamsung Galaxy S8 connected to car Android Auto My Question or IssueIn the Android app it is possible to start a radio station based on a genre only (e.g. Pop). How do I start such a radio rather than a playlist via Android Auto? ...

Newbie

Plan Premium UK   Device Samsung Galaxy S8 connected to car Android Auto     My Question or Issue In the Android app it is possible to start a radio station based on a genre o...

468 Views

0 replies

0 likes

  • 468 Views
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Spotify Stations Reorder List?

I have been using the new Spotify Stations app and love it. One thing I can't figure out is how to reorder the Stations List. I've added a bunch of stations I listen to and want to reorder them so they're in an organized fashion. Right now they're ju...

Regular

I have been using the new Spotify Stations app and love it. One thing I can't figure out is how to reorder the Stations List. I've added a bunch of stations I listen to and want to reorder them so th...

Billy-J

Spotify Star

1180 Views

1 replies

2 likes

  • 1180 Views
  • 1 replies
  • 2 likes

Bring back recently played

Not sure who thought it was a good idea to get rid of recently played, but it wasn't. The new UI looks nice but the functionality is terrible. I dont want to have to search through my playlists to get back to what I want. Recently played basically ha...

Newbie

Not sure who thought it was a good idea to get rid of recently played, but it wasn't.   The new UI looks nice but the functionality is terrible. I dont want to have to search through my playli...

hoodeddefender

Gig Goer

906 Views

1 replies

9 likes

  • 906 Views
  • 1 replies
  • 9 likes

Shuffle play, repeat and queue buttons missing

CountryIndia DeviceOnePlus 7 ProOperating SystemAndroid Oreo My Question or IssueThe shuffle play, repeat and player queue buttons seem to have entirely disappeared from the interface of the latest Android app. I'm running the latest 8.5.9.737 versio...

Newbie

Country India  Device OnePlus 7 Pro Operating System Android Oreo   My Question or Issue The shuffle play, repeat and player queue buttons seem to have entirely disappeared fro...

hoodeddefender

Gig Goer

720 Views

1 replies

2 likes

Android Support
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Please restore vertical "recently played" list

Plan: premiumFree/PremiumCountry: US Device: Pixel 2 XL(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just wrote detailed description and lost it, so, briefly: ...

Newbie

Plan:  premium Free/Premium Country:  US   Device:  Pixel 2 XL (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System:  Android (iOS 10, Android&...

hoodeddefender

Gig Goer

616 Views

1 replies

4 likes

  • 616 Views
  • 1 replies
  • 4 likes

Playing all of my downloaded music

With the new update I can't Shuffle play all of my songs at the same time? I used to be able to just go in and play every song I had downloaded now it seems I have to make a playlist which it won't even let me choose from my downloaded music so I don...

Newbie

With the new update I can't Shuffle play all of my songs at the same time? I used to be able to just go in and play every song I had downloaded now it seems I have to make a playlist which it won't e...

hoodeddefender

Gig Goer

449 Views

1 replies

1 likes

  • 449 Views
  • 1 replies
  • 1 likes

Saving Individual Songs On New Update

I am a Premium Family user. On the latest update, there is no option to save individual songs to my library. I can save whole albums, but I don't always want to save the entire album. I also don't want to just 'like' it. How do I save individual song...

Newbie

I am a Premium Family user. On the latest update, there is no option to save individual songs to my library. I can save whole albums, but I don't always want to save the entire album. I also don't wa...

thelibrarycat

Casual Listener

604 Views

1 replies

2 likes

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The new Library UI signals a shift toward Spotify as a track platform at the expense of albums

As an album listener, the Recently Played list was the aspect of Spotify I used the most. If I discovered a song I liked through a playlist, I'd go through and play the album so that it saved to my Recently Played. This update rolled out on a Monday ...

Casual Listener

As an album listener, the Recently Played list was the aspect of Spotify I used the most. If I discovered a song I liked through a playlist, I'd go through and play the album so that it sav...

787 Views

0 replies

5 likes

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Download when offline

PlanPremiumCountryIreland DeviceHuawei Y6 2018Operating SystemAndroid My Question or Issue Up until the most recent update I was able to click the download button for albums and podcasts with the do not download over cellular option selected in setti...

Casual Listener

  Plan Premium Country Ireland   Device Huawei Y6 2018 Operating System Android   My Question or Issue   Up until the most recent update I was able to click the downl...

Billy-J

Spotify Star

1333 Views

3 replies

0 likes

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Handy startet sich wegen Spotify immer wieder neu

Hallo erstmal,seit gut 2 Wochen startet mein Handy sich immer wieder neu,nach ungf 30 Sekunden. Erst als ich Spotify gelöscht habe hat es wieder normal funktioniert. Danach habe ich Spotify wieder heruntergeladen (es hat sich wieder die ganze Zeit ne...

Newbie

Hallo erstmal, seit gut 2 Wochen startet mein Handy sich immer wieder neu,nach ungf 30 Sekunden. Erst als ich Spotify gelöscht habe hat es wieder normal funktioniert. Danach habe ich Spotify wieder ...

907 Views

0 replies

1 likes

  • 907 Views
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Superuser Contribution Spotify va in pausa da solo

Samsung S8PremiumSalve a tuttiSpotify va in pausa da solo dopo 2 canzoni. Per far ripartire la musica devo staccare e riattacare i dati.Funziona solo su WIFI. Il problema me lo dà solo da poco tempo, probabilmente dopo l'aggiornamento di sistema. Ho ...

Regular

Samsung S8 Premium Salve a tutti Spotify va in pausa da solo dopo 2 canzoni. Per far ripartire la musica devo staccare e riattacare i dati. Funziona solo su WIFI. Il problema me lo dà solo da poc...

user-removed

Not applicable

11854 Views

22 replies

0 likes

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Problem with the Android app

Plan: Premium for StudentsCountry: ItalyDevice: Samsung Galaxy S7 EdgeOperating System: Android Oreo 8.0 Hi, I have an issue with the last versions of Spotify. After the update of the app, a lot of songs that I saved in "Favorite song" disappeared. B...

Casual Listener

Plan: Premium for Students Country: Italy Device: Samsung Galaxy S7 Edge Operating System: Android Oreo 8.0   Hi, I have an issue with the last versions of Spotify. After the update of th...

Billy-J

Spotify Star

746 Views

3 replies

0 likes

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  • 3 replies
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Remove possibility to save duplicate songs

PlanPremiumCountryGermany My Question or IssueIt is currently possible to like a song on radio even if the album of that song is already saved to my library. After that, I have that song saved twice, once as the album version, once as single song. Th...

Newbie

Plan Premium Country Germany   My Question or Issue It is currently possible to like a song on radio even if the album of that song is already saved to my library. After that, I have that ...

529 Views

0 replies

2 likes

  • 529 Views
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  • 2 likes

Spotify no longer working with in car bluetooth controls

PlanPremiumCountryUKDeviceOneplus 3TOperating SystemAndroid 9.0 My Question or IssueI updated to Andriod 9.0 on Saturday, and have reinstalled and updated all of my apps on a clean install. Since installing the latest version of Spotify on android 9 ...

Newbie

Plan Premium Country UK Device Oneplus 3T Operating System Android 9.0   My Question or Issue I updated to Andriod 9.0 on Saturday, and have reinstalled and updated all of my apps on a...

436 Views

0 replies

0 likes

  • 436 Views
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Bluetooth headphones won't play Spotify songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

1021 Views

0 replies

0 likes

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2 Spotify accounts on the same phone, both updated but with totally different libraries. Please help

PlanPremiumCountryUSADevice(Samsung Galaxy Note 9)Operating System(Android Oreo) My Question or IssueSo I started a Spotify account and it wouldn't allow me to link with my facebook, apparently I had an older account already linked so I renewed that ...

Casual Listener

Plan Premium Country USA Device (Samsung Galaxy Note 9) Operating System (Android Oreo)   My Question or Issue So I started a Spotify account and it wouldn't allow me to link with...

MrMyk

Casual Listener

6799 Views

2 replies

0 likes

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Spotify with Chromecast

PlanPremium Family PlanCountryUnited StatesDeviceSamsung Galaxy 9 plusOperating SystemWindows 10 My Question or IssueSo, I have always used Google Chromecast to cast my Spotify to my television/speakers from both my computer or my smartphone. Well, C...

Roadie

Plan Premium Family Plan Country United States Device Samsung Galaxy 9 plus Operating System Windows 10   My Question or Issue So, I have always used Google Chromecast to cast my Spoti...

436 Views

0 replies

0 likes

  • 436 Views
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Having trouble downloading songs on mobile app

PlanPremiumCountryBrazilDeviceLenovo Vibe K5Operating SystemAndroid 6 Marshmallow My Question or IssueI'm attemping to download an album which is saved on my library, but everytime i flip the download switch it tells me to "Go to settings to download...

Casual Listener

Plan Premium Country Brazil Device Lenovo Vibe K5 Operating System Android 6 Marshmallow   My Question or Issue I'm attemping to download an album which is saved on my library, but eve...

1780 Views

0 replies

0 likes

  • 1780 Views
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Random beeping when locking/unlocking since last update

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid PieSpotify Version8.5.9.737 My Question or IssueEver since updating yesterday, every time the phone is locked or unlocked, phantom notifications are causing an irritating...

Newbie

Plan Premium Country United Kingdom Device Samsung Galaxy S10 Operating System Android Pie Spotify Version 8.5.9.737   My Question or Issue Ever since updating yesterday, every ...

773 Views

0 replies

0 likes

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