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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110935 Views

26 replies

3 likes

  • 110935 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Music Fan

223345 Views

142 replies

11 likes

Android
autoplay
bluetooth
  • 223345 Views
  • 142 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580393 Views

79 replies

3 likes

  • 580393 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477886 Views

577 replies

40 likes

Account
Free
  • 477886 Views
  • 577 replies
  • 40 likes

playing an album in the right running order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueplaying an album in the right running order

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue playing...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Superuser Contribution Full albums mixed up

PlanPremiumCountryUk DeviceSamsung Galaxy S8 PlusOperating SystemAndroid My Question or Issue Ever since the most recent update, full albums that I've saved to my liked songs are all mixed up and not in the right order, also when I click save entire ...

Casual Listener

Plan Premium Country Uk   Device Samsung Galaxy S8 Plus Operating System Android   My Question or Issue   Ever since the most recent update, full albums that I've saved to ...

Gavinsbeard

Casual Listener

1721 Views

3 replies

0 likes

  • 1721 Views
  • 3 replies
  • 0 likes

Same background color problem

cihazMeizu 16. İşletim sistemi Android 8.1 Sorum veya Sorunum Geri, duraklama ve sonraki butonunu göremiyorum Yeraltı rengiyle aynı siyah renk için.

Newbie

        cihaz Meizu 16.   İşletim sistemi  Android 8.1   Sorum veya Sorunum  Geri, duraklama ve sonraki butonunu göremiyorum Yeraltı rengiyle aynı s...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Connecting to spotify.... in Android Notification

All of a sudden Waze will not connect. Once a day or so a blue bar will say "In the car?" but it won't allow me to do anything. The toggle for the navigation is on. I have restarted the phone and cleared the cache. PlanPremiumCountryUnited States Dev...

Newbie

All of a sudden Waze will not connect. Once a day or so a blue bar will say "In the car?" but it won't allow me to do anything. The toggle for the navigation is on. I have restarted the phone and cle...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Download all music at once

PlanPremiumCountryBrazilDeviceASUS Zenfone MaxShotOperating SystemAndroid My Question or IssueThe interface of spotify don´t show anymore the option to see all my music on the library. Now shows just Playlist, Artist and Album. The worst part is to h...

Newbie

Plan Premium Country Brazil Device ASUS Zenfone MaxShot Operating System Android   My Question or Issue The interface of spotify don´t show anymore the option to see all my music on th...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

How does DailyMix work?

PlanPremiumCountryTWDeviceSamsung S8+Operating SystemAndroid 9 My Question or IssueI had 3 DailyMix playlists before I became Premium.But after one day, I only left 1 DailyMix playlist when I'm Premium. And now, I can't find out any DailyMix playlist...

Casual Listener

Plan Premium Country TW Device Samsung S8+ Operating System Android 9   My Question or Issue I had 3 DailyMix playlists before I became Premium. But after one day, I only left 1 Daily...

DanifC

Composer

1290 Views

5 replies

0 likes

  • 1290 Views
  • 5 replies
  • 0 likes

How to rollback updated library?

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy A5 My Question or IssueHow do I rollback the Spotify app to the version before the last library update? This new system is terrible. I want the old system back: sort by artists, alphabetically, t...

Casual Listener

Plan Premium Country The Netherlands  Device Samsung Galaxy A5   My Question or Issue How do I rollback the Spotify app to the version before the last library update? This new syste...

696 Views

0 replies

2 likes

  • 696 Views
  • 0 replies
  • 2 likes

Unresponsive loading daily mix, 'null' in title bar.

PlanPremiumCountryNetherlandsDeviceAlldocube Young X5Operating SystemAndroid 7.0 NougatSpotify Version8.5.11.762 (but all the versions before had the same issue. ) Unresponsive loading daily mix. The green thingy keeps rotating and it shows 'null' in...

Newbie

Plan Premium Country Netherlands Device Alldocube Young X5 Operating System Android 7.0 Nougat Spotify Version 8.5.11.762  (but all the versions before had the same issue. )   Un...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Spotify on galaxy watch

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverytime I use spotify on my galaxy watch and my galaxy s8 goes into sleep I am unable to co...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Everyti...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Superuser Contribution Home page always crashing

PlanFree, this happened on the 2nd day of me trying your app.CountryLebanonDeviceSamsung A10Operating SystemAndroidApp Version8.4.88.150 My Question or IssueHello, I'm having an issue with the app and I'm not able to opent he home page at all. I've a...

Newbie

Plan Free, this happened on the 2nd day of me trying your app. Country Lebanon Device Samsung A10 Operating System Android App Version 8.4.88.150   My Question or Issue Hello, I'm ha...

Peter

Spotify Legend

832 Views

1 replies

0 likes

  • 832 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Controls not working properly

PlanFamily PremiumCountryCanadaDeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or IssueI have a UClear HBC200 HD bluetooth headset for my motorcycle and have always had no issues using the play/pause/skip track functionality of the he...

Music Fan

Plan Family Premium Country Canada Device Samsung Galaxy S9+ Operating System Android Pie   My Question or Issue I have a UClear HBC200 HD bluetooth headset for my motorcycle and have ...

Peter

Spotify Legend

943 Views

1 replies

0 likes

bluetooth
controls
  • 943 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Lite ?!?!

My Question or Issue I was wondering why not doing a Lite version of the app for Spotify?Since months we are getting upgrades that indrocue bugs and lag. All this particular new design and stuff is just useless for who just want to listen the music.S...

Music Fan

  My Question or Issue   I was wondering why not doing a Lite version of the app for Spotify? Since months we are getting upgrades that indrocue bugs and lag. All this particular new de...

Peter

Spotify Legend

1606 Views

1 replies

0 likes

  • 1606 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logout when offline

PlanFamily CountryItaly DeviceBQ Aquaris X Operating SystemAndroid My Question or IssueHi everyone. The app logged me out after an automatic update while i was in offline mode.Everytime I try to log in now (either using facebook, username or email), ...

Newbie

Plan Family   Country Italy   Device BQ Aquaris X   Operating System Android   My Question or Issue Hi everyone. The app logged me out after an automatic update while...

Peter

Spotify Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Spotify only plays about 30 seconds of each song on Galaxy 8+

PlanPremiumCountryUSA DeviceSamsung Galaxy 8+Operating SystemAndroid My Question or IssueSuddenly no matter what playlist I'm playing, Spotify moves to the next song after only 30 seconds or so. I've seen this topic posted from as far back as 2016, b...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 8+ Operating System Android   My Question or Issue Suddenly no matter what playlist I'm playing, Spotify moves to the next song a...

458 Views

0 replies

0 likes

  • 458 Views
  • 0 replies
  • 0 likes

Superuser Contribution How do I shuffle all songs in my library. Feature is gone since update

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

604 Views

1 replies

2 likes

  • 604 Views
  • 1 replies
  • 2 likes

Superuser Contribution 'Partially' Premium

I have bought premium plan for about 8 euros, it end in August. When I'm log in on browser it shows Premium. In application I can listen to one song without shuffling or commercials, also skip songs.What I can't do is download song. Everytime I have ...

Newbie

I have bought premium plan for about 8 euros, it end in August. When I'm log in on browser it shows Premium. In application I can listen to one song without shuffling or commercials, also skip songs....

Peter

Spotify Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Lecture ecran eteint

Bonjour, depuis une récente mise à jour, la lecture s'arrête lorsque le téléphone(Samsung S8+) passe en veille(écran noir) et reprend dès que je le sors de la veille. Quelle est la solution?

Newbie

Bonjour,   depuis une récente mise à jour, la lecture s'arrête lorsque le téléphone(Samsung S8+) passe en veille(écran noir) et reprend dès que je le sors de la veille.   Quelle est la ...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to search by artist in android auto

PremiumCountry DeviceMoto G4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen connecting to my car using full link, I cannot search by artist, it doesn't do anything and times out. Searching by album is ok however. Any ...

Newbie

    Premium Country   Device Moto G4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When connecting to my car using full link, I c...

Peter

Spotify Legend

1819 Views

1 replies

0 likes

  • 1819 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turning on the explicit filter in spotify app

Hi. It's great to be back in the community. I have something to ask. I like all kinds of music, and so does my mom. We'll pretty much listen to anything we want!! Unfortenely, she has a rule we're I can't play explicit tagged music on my Spotify, and...

Casual Listener

Hi. It's great to be back in the community. I have something to ask. I like all kinds of music, and so does my mom. We'll pretty much listen to anything we want!! Unfortenely, she has a rule we're I ...

Peter

Spotify Legend

13552 Views

1 replies

0 likes

  • 13552 Views
  • 1 replies
  • 0 likes