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Ongoing Issues

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • ThomasWYale
  • Visitor
  • 34972 Views
  • 64 replies
  • 25 likes
  • 34972 Views
  • 64 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 873650 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 873650 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25473 Views
  • 3 replies
  • 0 likes
  • 25473 Views
  • 3 replies
  • 0 likes

Solved!! How do I download a song

PlanFamily PremiumCountryUKDeviceSamsung Galaxy S8Operating SystemAndroidMy Question or IssueHow do I download (make available offline) one song without having to download an entire playlist or album? And why isn't this an easy or intuitive thing to ...

  • Regular
  • Plan Family Premium Country UK Device Samsung Galaxy S8 Operating System Android My Question or Issue How do I download (make available offline) one song without having to download an entire...
  • Nico
  • Community Legend
  • 2211 Views
  • 1 replies
  • 0 likes
  • Available offline button for individual songs
  • 2211 Views
  • 1 replies
  • 0 likes

[Android Q Beta] Bluetooth Playback Drops When Starting a Track

PlanPremium for FamilyCountryUnited StatesDeviceGoogle Pixel 2Operating SystemAndroid Q My Question or IssueThis post is in regards to a small bug I encountered while using Spotify with my Google Pixel 2 on the Android Q Beta. I've chosen to submit t...

  • Newbie
  • Plan Premium for Family Country United States Device Google Pixel 2 Operating System Android Q   My Question or Issue This post is in regards to a small bug I encountered while using S...
  • omarg247
  • Newbie
  • 727 Views
  • 1 replies
  • 1 likes
  • 727 Views
  • 1 replies
  • 1 likes

Mobile app says i am following tons of people i do not follow

PlanFreeCountryUSA (florida)DeviceGalaxy S10Operating SystemAndroid My Question or Issuethe app on my galaxy says i am following close to a hundred people i am not, many i have never even listend to. does anybody know how to fix this?

  • Visitor
  • Plan Free Country USA (florida) Device Galaxy S10 Operating System Android   My Question or Issue the app on my galaxy says i am following close to a hundred people i am not, many i ha...
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Solved!! Almost every song unavailable

PlanPremiumCountryNetherlansDeviceSamsung s9+Operating SystemWindows 10 My Question or IssueAlmost every song is grayed out and unavailable. Same list on different account of friend works like a charm. Looks like its only not available on my account.

  • Casual Listener
  • Plan Premium Country Netherlans Device Samsung s9+ Operating System Windows 10   My Question or Issue Almost every song is grayed out and unavailable. Same list on different account of...
  • Nico
  • Community Legend
  • 523 Views
  • 3 replies
  • 0 likes
  • 523 Views
  • 3 replies
  • 0 likes

Thumbs up / down

PlanPremiumCountryUKDeviceS10Operating SystemAndroid Hello, for a while now i have had issues with the discover weekly playlist. I listened to an album at one point by a scottish band and now half my discover weekly is filled with traditional Irish m...

  • Newbie
  • Plan Premium Country UK Device S10 Operating System Android         Hello, for a while now i have had issues with the discover weekly playlist. I listened to an album ...
  • 209 Views
  • 0 replies
  • 1 likes
  • 209 Views
  • 0 replies
  • 1 likes

Superuser Contribution Controlling Spotify via Mac desktop while it is connected to my stereo through Android Mobile

I am hoping someone can help me out. When I first started using Spotify premium I was able use the controls (play/skip/pause/etc) on my mac desktop to to play music via my old Android phone (can't use my iphone because aux input is wrecked) connected...

  • Casual Listener
  • I am hoping someone can help me out.  When I first started using Spotify premium I was able use the controls (play/skip/pause/etc) on my mac desktop to to play music via my old Android phone (ca...
  • Nico
  • Community Legend
  • 1300 Views
  • 3 replies
  • 0 likes
  • 1300 Views
  • 3 replies
  • 0 likes

Crown The Empire will not play.

None of the songs from Crown The Empire will play Spotify is up to date I uninstalled reinstalled cleared everything and still will not play will also not play on a web browser

  • Casual Listener
  • None of the songs from Crown The Empire will play Spotify is up to date I uninstalled reinstalled cleared everything and still will not play will also not play on a web browser
  • Nico
  • Community Legend
  • 679 Views
  • 3 replies
  • 0 likes
  • 679 Views
  • 3 replies
  • 0 likes

I can't play any other song

PlanPremiumCountryPhilippinesDevice(Pixel 2 xl, iPad pro, lg TV)Operating System(iOS 10, Android Oreo) My Question or IssueMy Spotify cant play any other song but this random song called strange by dedmem. I've tried various devices, but after five s...

  • Newbie
  • Plan Premium Country Philippines Device (Pixel 2 xl, iPad pro, lg TV) Operating System (iOS 10, Android Oreo)   My Question or Issue My Spotify cant play any other song but this r...
  • makoman115
  • Newbie
  • 342 Views
  • 1 replies
  • 1 likes
  • 342 Views
  • 1 replies
  • 1 likes

Spotify is restarting my poscast episodes

PlanPremium CountryBrazil DeviceMoto G5 Plus Operating SystemAndroid 8 My Question or IssueThe Spotify application is not returning my podcast episode on the point I stoped. It is returning from the beggining when I stop the episode for some time. Th...

  • Newbie
  • Plan Premium   Country Brazil   Device Moto G5 Plus   Operating System Android 8   My Question or Issue The Spotify application is not returning my podcast episode on...
  • tphilip
  • Newbie
  • 273 Views
  • 1 replies
  • 1 likes
  • 273 Views
  • 1 replies
  • 1 likes

Cannot pause play or switch music on lock screen S10e

I'm using an S10e phone and the spotify widget on my lock screen does not allow me to use the skip song or pause button. It makes the animation that I've pressed it but does not pause/skip the track.

  • Newbie
  •   I'm using an S10e phone and the spotify widget on my lock screen does not allow me to use the skip song or pause button. It makes the animation that I've pressed it but does not pause/skip th...
  • Nico
  • Community Legend
  • 604 Views
  • 1 replies
  • 1 likes
  • 604 Views
  • 1 replies
  • 1 likes

Daily Mix is not loading new songs

PlanPremiumCountryBrasilDeviceMotorola G5SOperating SystemAndroid My Question or IssueMy Daily mix playlist are not loading new songs as I'm listening, when the last song end it start all over again. What to do?

  • Newbie
  • Plan Premium Country Brasil Device Motorola G5S Operating System Android   My Question or Issue My Daily mix playlist are not loading new songs as I'm listening, when the last song end...
  • sonoflife
  • Music Fan
  • 372 Views
  • 1 replies
  • 2 likes
  • 372 Views
  • 1 replies
  • 2 likes

How to listen to an album (UNshuffled) on Android ?

Hello,I'm new to spotify, got a premium (family) account but I don't understand at all how this app works.When I select an album, the only choice I have is "shuffle play" (which I hate, never use and even find disrepectful towards artists). If I "div...

  • Newbie
  • Hello, I'm new to spotify, got a premium (family) account but I don't understand at all how this app works. When I select an album, the only choice I have is "shuffle play" (which I hate, never use...
  • 603 Views
  • 0 replies
  • 0 likes
  • 603 Views
  • 0 replies
  • 0 likes

Spotify app is not on Galaxy Watch store...

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy 9, Gear S2)Operating System(Android Oreo) My Question or IssueThe Spotify App is not downloadable or even possible to be found via link. And do not link me to the supposedly fixed link BECAUSE IT I...

  • Newbie
  • Plan Premium Country United States Device (Samsung Galaxy 9, Gear S2) Operating System (Android Oreo)   My Question or Issue The Spotify App is not downloadable or even possible t...
  • 632 Views
  • 0 replies
  • 4 likes
  • Galaxy Watch
    Gear S2
  • 632 Views
  • 0 replies
  • 4 likes

Algorithm is useless. No variation.

PlanPremiumCountryswedenDeviceOneplus3tOperating Systemoxygen My Question or IssueI have problems with lack of variation. The same songs keep coming back over and over. This is true for the weekly discover-list as well as any playlist-radio. It keeps...

  • Newbie
  • Plan Premium Country sweden Device Oneplus3t Operating System oxygen   My Question or Issue I have problems with lack of variation. The same songs keep coming back over and over. This ...
  • 437 Views
  • 0 replies
  • 7 likes
  • 437 Views
  • 0 replies
  • 7 likes

Cannot play local files on my phone

PlanPremiumCountryUSADeviceSamsung Galaxy S8+Operating SystemWindows 10 My Question or IssueSo I can listen local files just fine on my PC, but my phone just will not under any circumstance play local file on my phone. I used to be able to do this no...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy S8+ Operating System Windows 10   My Question or Issue So I can listen local files just fine on my PC, but my phone just will not under a...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Optimize Spotify for Smaller Screens

PlanPremiumCountryPhilippinesDeviceKospet HopeOperating SystemAndroid 7.1 My Question or IssueKospet Hope Smartwatch is running a full version of Android and has a screen resolution of 400x400. Does Spotify has a version that is optimized for low res...

  • Newbie
  • Plan Premium Country Philippines Device Kospet Hope Operating System Android 7.1   My Question or Issue Kospet Hope Smartwatch is running a full version of Android and has a screen res...
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Pioneer unstable spotify link

Plan PremiumCountry CanadaDevicep20 proOperating SystemAndroid Oreo My Question or IssueI own a pioneer car radio bluetooth with spotify. Firmware updated to latest version. 6900bt.There is issue with the spotify app. I can easily listen to music in ...

  • Newbie
  • Plan Premium Country Canada Device p20 pro Operating System Android Oreo   My Question or Issue I own a pioneer car radio bluetooth with spotify. Firmware updated to latest ver...
  • TerminalCityNZ
  • Regular
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Solved!! Interface issue

CountryMéxicoDeviceZTE blade a510Operating SystemAndroid 6PlanFamiliar My Question or IssueI have create a new account and my interface is changed, other friends have the normal interface, and my old acount chage too, how can return to the old interf...

  • Newbie
  •   Country México Device ZTE blade a510 Operating System Android 6 Plan Familiar     My Question or Issue I have create a new account and my interface is changed, other frie...
  • Bittencourt
  • Spotify Star
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Samsung s10 using earbud keeps pausing

Free subscriptionDeviceS10 using earbuds My Question or IssueSpotify keeps pausing when in my pocket with screen locked and case covering screen. No other apps playing music or audio books do this. It is a Spotify issue or setting I need help with.

  • Casual Listener
  • Free subscription Device S10 using earbuds     My Question or Issue Spotify keeps pausing when in my pocket with screen locked and case covering screen. No other apps playing music or...
  • LGChammer
  • Newbie
  • 24529 Views
  • 14 replies
  • 21 likes
  • 24529 Views
  • 14 replies
  • 21 likes

No puedo compartir en instagram stories

Hola, en mi spotify no me aparece la opcion de compartir por instagram stories, tengo la version 8.5.1.734 y de instagram 88.0.0.14.99 y tengo Android 8.Por favor si alguien puede ayudar, gracias!

  • Newbie
  • Hola, en mi spotify no me aparece la opcion de compartir por instagram stories, tengo la version 8.5.1.734  y de instagram 88.0.0.14.99 y tengo Android 8. Por favor si alguien puede ayudar, gra...
  • 870 Views
  • 0 replies
  • 1 likes
  • 870 Views
  • 0 replies
  • 1 likes