Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
202277 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
547021 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
454857 Views
571 replies
38 likes
I would like to listen to all my songs but cant find how to with the new update PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I would like to listen to all my songs but cant find how to with the new update Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating Sy...
Casual Listener
716 Views
2 replies
2 likes
Do I have Spotify Premium and with this new update I don't know how to remove an album from my recently played. If anyone can help me out, I would really appreciate it.
Do I have Spotify Premium and with this new update I don't know how to remove an album from my recently played. If anyone can help me out, I would really appreciate it.
Not applicable
959 Views
2 replies
2 likes
Premium AccountCountry - GermanyDevice - Xiaomi Pocophone F1Operating System - MIUI Global 10.3.4.0 My Question or IssueSince the last Spotify update to version 8.5.10.774, the sorting feature for playlists is completely missing. Not for the songs in...
Premium Account Country - Germany Device - Xiaomi Pocophone F1 Operating System - MIUI Global 10.3.4.0 My Question or Issue Since the last Spotify update to version 8.5.10.774, the ...
Regular
941 Views
2 replies
1 likes
PlanPremiumCountry uk Device vodaphone ultra 6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android 6 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIf I'm playing songs on my phone and try to switch to my sonos one...
Plan Premium Country uk Device vodaphone ultra 6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android 6 (iOS 10, Android Oreo, Windows 10,etc....
344 Views
0 replies
0 likes
PlanPremiumCountryBrazilDeviceLG K8 and Dell Inspiron 15Operating SystemAndroid 6.0 and Windows 10 Home My Question or Issue Recently, both the android app and the desktop app updated (I'm not sure what changed in the desktop version, but now the lib...
Plan Premium Country Brazil Device LG K8 and Dell Inspiron 15 Operating System Android 6.0 and Windows 10 Home My Question or Issue Recently, both the android app and the des...
Not applicable
2224 Views
5 replies
0 likes
PlanPremium CountrySouth Africa DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueI hate being the kind of customer to complain but the latest June updates have removed some features/funtionality on the app.I prefer seeing all...
Plan Premium Country South Africa Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue I hate being the kind of customer to complain b...
716 Views
0 replies
2 likes
When I want to listen to music from a specific artist, I go to the artist page and click the play button. This redirects me to a playlist called "This is (artist)" and that playlist has a few songs spotify picked out for me. I was never asked if I wa...
When I want to listen to music from a specific artist, I go to the artist page and click the play button. This redirects me to a playlist called "This is (artist)" and that playlist has a few songs s...
Casual Listener
612 Views
1 replies
0 likes
PLEASE SWITCH BACK TO THE OLD UI. THIS NEW ONE IS TERRIBLE AND BORDERLINE UNUSABLE
PLEASE SWITCH BACK TO THE OLD UI. THIS NEW ONE IS TERRIBLE AND BORDERLINE UNUSABLE
453 Views
0 replies
2 likes
PlanPremiumCountry Czech RepublicDeviceBlackBerry Key2Operating SystemAndroid OreoMy Question or IssueHello,After a recent update (8.5.10.774), I can no longer find a way to search in my saved songs. In Your Library, I can search artists, playlists a...
Plan Premium Country 🇨🇿 Czech Republic Device BlackBerry Key2 Operating System Android Oreo My Question or Issue Hello, After a recent update (8.5.10.774), I can no longer find a way...
331 Views
0 replies
0 likes
PlanPremiumCountryUS DeviceMoto Z3Operating Systemwhatever they've named the most up to date**bleep** My Question or IssueI can no longer delete some tracks from albums? No right click or left click option to delete tracks exists anymore. I would lik...
Plan Premium Country US Device Moto Z3 Operating System whatever they've named the most up to date**bleep** My Question or Issue I can no longer delete some tracks from...
323 Views
0 replies
0 likes
PlanPremiumCountryPolandDeviceXiaomi Mi5Operating SystemAndroid My Question or IssueI have problem with downloading podcast episodes. However there's no problem with dowloading music, it's problem only with podcast. I reinstalled app and erased all d...
Plan Premium Country Poland Device Xiaomi Mi5 Operating System Android My Question or Issue I have problem with downloading podcast episodes. However there's no problem with dowloadi...
497 Views
0 replies
0 likes
PlanPremiumCountryNetherlandsDeviceSamsung galaxy Note 9Operating SystemAndroid 9.0 My Question or Issue since the update, when i select a song in a random playlist, the suffle mode automatically disables, and i have to enable it every time. very ann...
Plan Premium Country Netherlands Device Samsung galaxy Note 9 Operating System Android 9.0 My Question or Issue since the update, when i select a song in a random playlist, t...
411 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
344 Views
0 replies
0 likes
Usa DeviceSamsung Galaxy s8Operating SystemAndroid My Question or Issue Since recent update, I cant sort artists alphabetically. There is a button I can check to do it but it doesn't do anything. Please assist
Usa Device Samsung Galaxy s8 Operating System Android My Question or Issue Since recent update, I cant sort artists alphabetically. There is a button I can check to do i...
Newbie
711 Views
2 replies
1 likes
PlanFree/PremiumCountry DeviceAndroid ZTE Grand X 4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the second time I've had this issue. Well, no, still the first since there was no solution the first time, I ju...
Plan Free/Premium Country Device Android ZTE Grand X 4 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So, this is the second time I've had ...
Casual Listener
1007 Views
4 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 3 XLOperating SystemNewest Android My Question or IssueIt feels like this latest update has totally borked the interface. In the past app updates have been subtle and reasonable to adjust to. This latest one seems ...
Plan Premium Country Canada Device Pixel 3 XL Operating System Newest Android My Question or Issue It feels like this latest update has totally borked the interface. In the past app ...
Not applicable
1215 Views
7 replies
7 likes
PlanPremiumCountryUkDeviceNokia 5Operating System9 My Question or IssueWhen I am connected to my car through Bluetooth and change from media to radio, Spotify continues to play. You can't hear it but when you come back to media the song has moved on....
Plan Premium Country Uk Device Nokia 5 Operating System 9 My Question or Issue When I am connected to my car through Bluetooth and change from media to radio, Spotify continues to pl...
308 Views
0 replies
1 likes
Hello Spotify, I do have several issues with you guys in general, but lets stick to this pressing issue: I've seen this happening to people with all android systems and devices. Spotify will open, in some way, and start playing music without them hav...
Hello Spotify, I do have several issues with you guys in general, but lets stick to this pressing issue: I've seen this happening to people with all android systems and devices. Spotify will open, in...
Regular
936 Views
5 replies
0 likes
Now when I download an album it doesn't like each song so they arnt there in the liked playlist so how to a view a complete list of my songs and shuffle play like the old times till this stupid update?
Now when I download an album it doesn't like each song so they arnt there in the liked playlist so how to a view a complete list of my songs and shuffle play like the old times till this stupid updat...
Not applicable
704 Views
2 replies
5 likes
PlanPremiumCountryUSDeviceSamsung Galaxy Note 8Operating SystemAndroid One My Question or IssueThis new update has removed the ability to only view saved songs in your library and forces you to save the entire album, THIS IS BS! I pay for premium I s...
Plan Premium Country US Device Samsung Galaxy Note 8 Operating System Android One My Question or Issue This new update has removed the ability to only view saved songs in your librar...
Not applicable
705 Views
2 replies
3 likes
