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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395914 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8450 Views

0 replies

7 likes

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Bug music keep playing for a few seconds after closing the app

PlanPremiumCountry DeviceOnePlus 5tOperating SystemAndroid 9.0 pie My Question or IssueWhen i play music on spotify and close the app the spotify app keep playing the music and after a few seconds stops the music

Casual Listener

  Plan Premium Country   Device OnePlus 5t Operating System Android 9.0 pie   My Question or Issue When i play music on spotify and close the app the spotify app keep playin...

478 Views

0 replies

0 likes

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Playlist is playing songs not on the list

PlanFreeCountryIsraelDeviceone +6Operating SystemOxygenOS version 9.0.6 My Question or IssueI've created a playlist for my son with children songs. however once clicking on shuffle play the player plays totally unrelated content to the music in the l...

Casual Listener

Plan Free Country Israel Device one +6 Operating System OxygenOS version 9.0.6   My Question or Issue I've created a playlist for my son with children songs. however once clicking on s...

spirki

Gig Goer

745 Views

1 replies

0 likes

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  • 1 replies
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No easy way to shuffle downloaded library

PlanFree/PremiumCountry DeviceSamsung a8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince the new lay out changed earlier this year I have no way to see all my downloaded music in on place and no way to easily shuffle ...

Newbie

Plan Free/Premium Country   Device Samsung a8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since the new lay out changed earlier this year ...

411 Views

0 replies

1 likes

  • 411 Views
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Solution for last update problems

Hi all, if you having pweird problems with Spotify lately (skipping songs, pause songs, playing playlists you havnt ask for etc.) go to Spotify.com and enter your account settings. click on the "sign out everywhere" button and everything should disap...

Gig Goer

Hi all,   if you having pweird problems with Spotify lately (skipping songs, pause songs, playing playlists you havnt ask for etc.) go to Spotify.com and enter your account settings. click on ...

535 Views

0 replies

0 likes

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Spotify android app is in Hebrew but my phone is in Russian

Plan:PremiumCountry:Israel Device:Xiaomi Mi A2Operating System:Android 9 My device is in Russian, but the application is shown in Hebrew. There is no way to change it to English.

Newbie

Plan: Premium Country: Israel   Device: Xiaomi Mi A2 Operating System: Android 9   My device is in Russian, but the application is shown in Hebrew. There is no way to change it to...

spirki

Gig Goer

715 Views

1 replies

1 likes

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  • 1 replies
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Made for You mixes (Daily Mix etc) unchanged on phone for weeks

PlanFreeCountryAustraliaDeviceNokia 6Operating SystemAndroid Pie My Question or IssuePlease click if you have the same issue! I have troubleshooted this on Twitter and have been put in the "too hard" basket, told mine is an "isolated case" despite my...

Music Fan

  Plan Free Country Australia Device Nokia 6 Operating System Android Pie   My Question or Issue Please click if you have the same issue! I have troubleshooted this on Twitter an...

sharp-spark

Roadie

563 Views

1 replies

2 likes

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Atualização e problema no armazenamento SDCARD

PlanPremiumCountryBrasilDeviceMoto G4 PlayOperating SystemAndroid 7.1.1 My Question or Issue Acredito que aconteça sempre após uma atualização. O Spotify passa as músicas offline do SDCard para o armazenamento interno. Isso trava meu celular e tenho ...

Newbie

Plan Premium Country Brasil Device Moto G4 Play Operating System Android 7.1.1   My Question or Issue   Acredito que aconteça sempre após uma atualização. O Spotify passa as músi...

291 Views

0 replies

0 likes

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problems with Connect

PlanPremiumCountryIsraelDeviceXiaomi MI A1Operating SystemAndroid 10 My Question or IssueHi, my Spotify always connect to the web player as default and start playing. i always need to change the connection to my phone and i it really annoying. more t...

Gig Goer

Plan Premium Country Israel Device Xiaomi MI A1 Operating System Android 10   My Question or Issue Hi,   my Spotify always connect to the web player as default and start playing...

357 Views

0 replies

0 likes

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Spotify just skips songs when i didnt ask for!

PlanPremiumCountryIsraelDeviceXiaomi MI a1 My Question or IssueHi, ive been having issues with Spotify lately which will cause me to cancel the premium account!!! why it keeps skipping songs in the middle?!?!?!?! didnt changed anything in my account ...

Gig Goer

Plan Premium Country Israel Device Xiaomi MI a1     My Question or Issue Hi,   ive been having issues with Spotify lately which will cause me to cancel the premium account!!...

515 Views

0 replies

0 likes

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Superuser Contribution Hey Cortana on Microsoft Launcher

My Question or IssueI use the Hey Cortana feature on Microsoft Launcher as my voice assistant on Android and it works with all my other smart devices fine accept Spotify. When I give it a command to play "Maroon 5" on Spotify for example it will open...

Casual Listener

My Question or Issue I use the Hey Cortana feature on Microsoft Launcher as my voice assistant on Android and it works with all my other smart devices fine accept Spotify. When I give it a command t...

davebelize

Casual Listener

1792 Views

4 replies

0 likes

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My library is always shuffled!

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9 My IssueHi there, recently it seems that songs in My Music (my saved music library) are always shuffled. When I unlock the shuffle button and make it grey, the order of the songs change, but it's not eve...

Newbie

Plan Premium Country Canada Device Samsung Galaxy 9   My Issue Hi there, recently it seems that songs in My Music (my saved music library) are always shuffled. When I unlock the shuffle ...

384 Views

0 replies

0 likes

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All carefully saved songs replaced with whole albums

PlanPremiumCountryCanadaDeviceXiaomi phone and Asus laptopOperating SystemAndroid and Windows 10 My Question or IssueSince joining Spotify last year, I've been carefully going through whole artist discographies and downloading the songs I like to my ...

Newbie

Plan Premium Country Canada Device Xiaomi phone and Asus laptop Operating System Android and Windows 10   My Question or Issue Since joining Spotify last year, I've been carefully goin...

471 Views

0 replies

4 likes

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  • 4 likes

Can't find Spotify playlists after redesign

PlanPremiumCountryUnited StatesDeviceGalaxy S7 EdgeOperating SystemAndroid My Question or IssueSince the redesign I can no longer find the playlists created by Spotify that were previously in the area 'Made for you'. I listen to an eclectic amount of...

Newbie

Plan Premium Country United States Device Galaxy S7 Edge Operating System Android   My Question or Issue Since the redesign I can no longer find the playlists created by Spotify that w...

392 Views

0 replies

0 likes

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Android auto wont play spotify

Hi, Does spotify not work with android auto?, I have android auto in my Volvo xc60 and when i go to music spotify is not an option for playing music, I have tried reinstalling android auto but this makes no difference. I can have the music playing an...

Casual Listener

Hi, Does spotify not work with android auto?, I have android auto in my Volvo xc60 and when i go to music spotify is not an option for playing music, I have tried reinstalling android auto but this m...

mikeybikes

Casual Listener

3462 Views

3 replies

0 likes

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Where did the All Songs option go? [Version: 8.5.8.567 Android]

PlanPremiumCountryNew ZealandDeviceOne Plus 6Operating SystemAndroid My Question or Issue I can no longer find the All Songs option on my spotify app since the latest update. This feature used to pull all songs across all Albums, Artists and Songs. H...

Casual Listener

Plan Premium Country New Zealand Device One Plus 6 Operating System Android   My Question or Issue   I can no longer find the All Songs option on my spotify app since the lates...

normangr7

Casual Listener

945 Views

2 replies

2 likes

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  • 2 replies
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Cancelled my premium account because of the update

Yup. Don't even plan on using the free version either. PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Yup. Don't even plan on using the free version either.  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android&nbsp...

523 Views

0 replies

6 likes

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  • 6 likes

Solved!! New redesign

PlanPremiumCountryMexicoDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueHi everybody! I still do not get the new redesign, evethough a alrady have the latest update. Should I wait or do I need to do something to get it? Thanks!

Regular

Plan Premium Country Mexico Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue Hi everybody! I still do not get the new redesign, evethough a alrady have the ...

Deadjim

Roadie

3255 Views

14 replies

0 likes

  • 3255 Views
  • 14 replies
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[Android][Playlists] Scrollbar can't be dragged in playlist view when it is on top

With the new update, when viewing a playlist, if the scrollbar is on the top, I can't drag it even though it is visible.In the screenshot I atatched you can see the scrollbar on the top but you can't drag it until it's still at the playlist title lev...

Visitor

With the new update, when viewing a playlist, if the scrollbar is on the top, I can't drag it even though it is visible. In the screenshot I atatched you can see the scrollbar on the top but you can...

334 Views

0 replies

0 likes

Android
Playlists
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Downloaded over cellular instead of wifi

PlanPremiumCountryUSDeviceSamsung Note 8Operating SystemAndroid 9 My Question or IssueSo Spotify stopped working this morning when I got into my car. Rebooted and found that all of my downloaded music was no longer downloaded. But I have the settings...

Newbie

Plan Premium Country US Device Samsung Note 8 Operating System Android 9   My Question or Issue So Spotify stopped working this morning when I got into my car. Rebooted and found that ...

582 Views

0 replies

0 likes

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Quand je clique sur un titre..

PlanPremiumCountryFrance DeviceSamsung Galaxy J6+Operating SystemAndroid Pie My Question or IssueHere’s my problem: when I click on a title, nothing happens and the music doesn’t even start, when I listen to music at the same time the bar at the bott...

Newbie

Plan Premium Country France  Device Samsung Galaxy J6+ Operating System Android Pie   My Question or Issue Here’s my problem: when I click on a title, nothing happens and the musi...

361 Views

0 replies

0 likes

  • 361 Views
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