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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

385605 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Can not read only a single

PlanFree/PremiumCountryFranceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a problem, I released two songs with a friend, but I can not read one.I also noti...

Newbie

Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

416 Views

0 replies

0 likes

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Transfer music to new phone from damaged old phone

Old s7 screen smashed, cannot log out of spotify account. How do I bring it over to new s10? I can't see my music once logged into spotify on new phone........

Visitor

Old s7 screen smashed, cannot log out of spotify account. How do I bring it over to new s10? I can't see my music once logged into spotify on new phone........

301 Views

0 replies

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Add To Homescreen

App keeps crashing when I try to add "This Is Bastille" playlist to homescreen. PlanPremiumCountryPortugal Device(OnePlus One)Operating System(Android)

Roadie

App keeps crashing when I try to add "This Is Bastille" playlist to homescreen.        Plan Premium Country Portugal  Device (OnePlus One) Operating System (Androi...

656 Views

0 replies

0 likes

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Spotify android cannot connect to Pioneer ZS8250BT spotify app

I also have the same problem with pioneer ZS8250BT, my phone can connect with it and stream audio in bluetooth audio mode, but when in spotify app, it show "no device connected". How to work around this problem?

Newbie

I also have the same problem with pioneer ZS8250BT, my phone can connect with it and stream audio in bluetooth audio mode, but when in spotify app, it show "no device connected". How to work around t...

467 Views

0 replies

0 likes

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not able to share on instagram story

PlanStudent PremiumCountryIndiaDeviceMoto G4+Operating SystemAndroid 8.1.0 (dotOS v2.5) My Question or Issuespotify app is not showing me a option to share it on instagram storieseven in more it is just showing instagram direct but no option to share...

Newbie

  Plan Student Premium Country India Device Moto G4+ Operating System Android 8.1.0 (dotOS v2.5)   My Question or Issue spotify app is not showing me a option to share it on inst...

348 Views

0 replies

0 likes

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"You've discovered a premium feature" error

Plan Premium Country UK Device Samsung s10e Operating System Android 9 (Pie) My Question or Issue Whenever I try to download an album in the app, I get a white notification bar at the bottom of the app screen with the message, "You've discovered a Pr...

Newbie

Plan Premium Country UK Device Samsung s10e Operating System Android 9 (Pie) My Question or Issue Whenever I try to download an album in the app, I get a white notification bar at t...

slavan

Music Fan

4334 Views

1 replies

1 likes

Android
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Waze

Hallo, Kann mir jemand erklären was das soll? Gruß Stefenzo

Newbie

Hallo, Kann mir jemand erklären was das soll? Gruß Stefenzo

354 Views

0 replies

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Superuser Contribution Car view on android car stereo.

How do I turn off the Car View on my aftermarket android base car stereo? I am using the app from Google play store. I turned it off in settings, but it's still that ugly car view screen. PlanPremiumCountryUSDevicePyle headunitOperating SystemAndroid

Casual Listener

How do I turn off the Car View on my aftermarket android base car stereo? I am using the app from Google play store. I turned it off in settings, but it's still that ugly car view screen.  &nbs...

Guido

Spotify Legend

880 Views

2 replies

0 likes

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Superuser Contribution Why is my Spotify Premium no longer making a Favorites mix for me? (I use an Android 8.)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Guido

Spotify Legend

408 Views

1 replies

0 likes

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Superuser Contribution Help

After update cant figure out how to get my album art back is there something in the settings to change or am I outta luck? It's too small!

Casual Listener

After update cant figure out how to get my album art back is there something in the settings to change or am I outta luck? It's too small!

Guido

Spotify Legend

942 Views

5 replies

0 likes

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Where are my songs?

I don't see an option to see my songs anymore. I dont organize by playlists or likes s where's my regular list of saved songs? I have premium.

Newbie

I don't see an option to see my songs anymore. I dont organize by playlists or likes s where's my regular list of saved songs? I have premium.

ForwardUntoDawn

Newbie

530 Views

1 replies

0 likes

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How to check the currently playlist I am playing and see all the songs that are in the now playing p

PlanFreeCountryIndiaDeviceRedmi Note 7 ProOperating SystemAndroid Pie My Question or IssueI am unable to see the current now playing playlist in the app. I can just see the now playing song and have to swipe left or right for next or previous song. I...

Newbie

Plan Free Country India Device Redmi Note 7 Pro Operating System Android Pie   My Question or Issue I am unable to see the current now playing playlist in the app. I can just see the n...

572 Views

0 replies

0 likes

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Issues with Layout

PlanPremiumCountryIrelandDeviceSony Xperia XA2Operating SystemAndroid Oreo My Question or IssueAfter getting a new phone my spotify layout inexplicably changed to the free version which I find very cramped and troublesome to use, according to the web...

Casual Listener

Plan Premium Country Ireland Device Sony Xperia XA2 Operating System Android Oreo   My Question or Issue After getting a new phone my spotify layout inexplicably changed to the fr...

miskatatonic

Casual Listener

907 Views

3 replies

0 likes

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Song not playable on album

I'm trying to listen to the song 'My Rollercoaster' on the album 'Remember That I Love You' by Kimya Dawson. Often the song isn't even present on the album, but when I do find it, it's grayed out and won't play or open. The only available variation i...

Newbie

I'm trying to listen to the song 'My Rollercoaster' on the album 'Remember That I Love You' by Kimya Dawson. Often the song isn't even present on the album, but when I do find it, it's grayed out and...

521 Views

0 replies

1 likes

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Music suddenly stops playing if the app isnt opened

I open the app and then put whatever music I'm in the mood for, then let the song play in the background but after a song or two it stops playing, sometimes halfway through a song. This doesnt happen on my husbands phone. He has a galaxy A6 and I hav...

Newbie

I open the app and then put whatever music I'm in the mood for, then let the song play in the background but after a song or two it stops playing, sometimes halfway through a song. This doesnt happen...

478 Views

0 replies

1 likes

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Shuffle gets turned off every time I start the app/choose a song

PlanPremiumCountryBelgiumDeviceHuawei P30Operating SystemAndroid OreoMy Question or IssueFor the past week, the app on phone turns off the shuffle when I choose a new song.

Newbie

Plan Premium Country Belgium Device Huawei P30 Operating System Android Oreo My Question or Issue For the past week, the app on phone turns off the shuffle when I choose a new song.&nbs...

331 Views

0 replies

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Offline Mode Randomly Returns to Online Mode.

Hi fellas. I sorta at times share an account with a friend. While she's listening on my account, I turn on Offline Mode so I can still listen through Spotify and not interrupt our sessions. But as of recently, everytime I turn on Offline mode because...

Casual Listener

Hi fellas. I sorta at times share an account with a friend. While she's listening on my account, I turn on Offline Mode so I can still listen through Spotify and not interrupt our sessions. But as of...

Vitellio

Casual Listener

1095 Views

2 replies

0 likes

Help
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All songs?

Where did my "all songs" and "recently played" disappear to with this latest update??

Newbie

Where did my "all songs" and "recently played" disappear to with this latest update??

Jᴀᴄᴋ

Roadie

558 Views

1 replies

0 likes

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High battery consumption on my S8.

PlanFamilyplan/PremiumCountryNetherlandsDeviceSamsung Galaxy S8 (SM-950F)Operating SystemAndroid Pie (build PPR1.180610.011.G950FXXS4DSE1)Spotify Version8.5.6.673 My Question or Issue So i recently noticed that spotify drains my battery quite alot.Pr...

Newbie

Plan Familyplan/Premium Country Netherlands Device Samsung Galaxy S8 (SM-950F) Operating System Android Pie (build PPR1.180610.011.G950FXXS4DSE1) Spotify Version 8.5.6.673   My Q...

422 Views

0 replies

1 likes

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New changes to the app playlist... again

So they decided to roll out another "improvement" of the playlist. Adding an album to the playlist now NOT ONLY requires you to type in the artist name and album title, but arranges it so the newly added album goes into your playlist in ALPHABETICAL ...

Casual Listener

So they decided to roll out another "improvement" of the playlist. Adding an album to the playlist now NOT ONLY requires you to type in the artist name and album title, but arranges it so the newly a...

282 Views

0 replies

0 likes

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