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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195164 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195164 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536589 Views

78 replies

3 likes

  • 536589 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440695 Views

565 replies

37 likes

Account
Free
  • 440695 Views
  • 565 replies
  • 37 likes

Issues with playback

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueWhile listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unlock the screen and it automatically starts playing again. On the rare occa...

Visitor

Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue While listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unloc...

CrazyEddieNL

Gig Goer

1269 Views

2 replies

1 likes

Android
Issues
playback
Samsung S9
  • 1269 Views
  • 2 replies
  • 1 likes

Unique Local Files Issue [USA/Japan]

Hi all, my issue here is a really strange one and I'm not sure how it can be fixed.(Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through the service. All the Japanese music(1,000+ songs) I h...

Regular

Hi all, my issue here is a really strange one and I'm not sure how it can be fixed. (Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through ...

926 Views

0 replies

0 likes

  • 926 Views
  • 0 replies
  • 0 likes

Automatically starts playing on google home speakers

PlanPremiumCountryGermanyDevicePixel 3Operating SystemAndroid Whenever we (two Smartphones, same issue) stop playing a song on our google home speakers by using our smartphones spotify resumes playing on the speakers after a few minutes. One hour ago...

Newbie

Plan Premium Country Germany Device Pixel 3 Operating System Android   Whenever we (two Smartphones, same issue) stop playing a song on our google home speakers by using our smartphones...

446 Views

0 replies

1 likes

  • 446 Views
  • 0 replies
  • 1 likes

Solved!! New update removed daily mixes?!

Hello,So today Spotify updated itself and now my daily mixes are nowhere to be found except in the recently played tab. It isn't under home nor playlists. So what the **bleep** Spotify?OnePlus 6 btw Kind regards,......

Casual Listener

Hello, So today Spotify updated itself and now my daily mixes are nowhere to be found except in the recently played tab. It isn't under home nor playlists. So what the **bleep** Spotify? OnePlus 6 ...

DanifC

Composer

22036 Views

9 replies

0 likes

  • 22036 Views
  • 9 replies
  • 0 likes

Fail to control playback from other devices after Android 9 update

PlanPremiumCountrySwedenDeviceOnePlusA3003Operating SystemOxygen 9.0.3 My Question or IssueAfter update of my phone OS, I can't make changes in other instances of spotify happen in phone.If I'm playing song A in phone, clicking song B in my computer ...

Newbie

Plan Premium Country Sweden Device OnePlusA3003 Operating System Oxygen 9.0.3   My Question or Issue After update of my phone OS, I can't make changes in other instances of spotify hap...

436 Views

0 replies

0 likes

Android 9
Oneplus
oxygenos
  • 436 Views
  • 0 replies
  • 0 likes

[Mobile] View & Shuffle all Tracks in Playlist Folders

None of the I'm not sure if there's others with android or other system having issues since the new update but I've been having issues since the recent update. PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue...

Newbie

None of the I'm not sure if there's others with android or other system having issues since the new update but I've been having issues since the recent update.   Plan Premium Country Canada...

384 Views

0 replies

1 likes

  • 384 Views
  • 0 replies
  • 1 likes

Spotify and Alexa

DeviceXiaomi Mi 9Operating SystemMIU I 9 My Question or IssueWhen I ask Alexa to play a song from Spotify it isn't a Problem. But when I choose another song from the Spotify app it automatically switch to the speakers of my smartphone. When I tap the...

Casual Listener

Device Xiaomi Mi 9 Operating System MIU I 9   My Question or Issue When I ask Alexa to play a song from Spotify it isn't a Problem. But when I choose another song from the Spotify app it a...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Issue with syncing local files playlist

PlanPremiumCountryDenmarkDeviceOnePlus 6Operating SystemAndroid My Question or IssueA couple of my playlists that contain local files are not displaying the same tracks on the playlists on mobile. A seemingly random amount and random selection of the...

Newbie

Plan Premium Country Denmark Device OnePlus 6 Operating System Android   My Question or Issue A couple of my playlists that contain local files are not displaying the same tracks on th...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Crash since update

PlanPremiumCountryUSA DeviceAndroid tablet running android 6.0 (H8)Operating SystemAndroid 6.0 My Question or IssueSpotify crash before even starting since the update. I try clearing the app cash and reinstalling multiple times. I use Facebook to log...

Newbie

Plan Premium Country USA   Device Android tablet running android 6.0 (H8) Operating System Android 6.0   My Question or Issue Spotify crash before even starting since the update....

323 Views

0 replies

1 likes

  • 323 Views
  • 0 replies
  • 1 likes

Não consigo trocar música no Spotify Connect

PlanPremium CountryBrazil DeviceXiaomi 5AOperating SystemAndroid 8.1 My Question or Issue Estou com um problema a algum tempo, ele é simples, eu faço a conexão do Spotify do meu celular com o Spotify do PC e simplesmente quando vou trocar a música pe...

Casual Listener

Plan Premium   Country Brazil   Device Xiaomi 5A Operating System Android 8.1   My Question or Issue   Estou com um problema a algum tempo, ele é simples, eu faço a...

3207 Views

0 replies

0 likes

  • 3207 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] "You've discovered a premium feature" pop up preventing from downloading music

PlanPremiumCountryCanadaDeviceSamsung Galaxy A5 (2017)Operating SystemAndroid Oreo My Question or IssueI've been finally trying the "local files" music feature for Spotify Premium. All my songs are there on both of my devices : desktop and android ph...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy A5 (2017) Operating System Android Oreo   My Question or Issue I've been finally trying the "local files" music feature for Spoti...

ecksfiftyone

Casual Listener

3892 Views

3 replies

5 likes

  • 3892 Views
  • 3 replies
  • 5 likes

Spotify on Chromecast breaks when an album has animated artwork

PlanPremiumCountry DevicePixel 3Operating SystemAndroid 9 My Question or IssueThe chromecast Spotify session closes immediately when I try to play a song from an album that has animated cover art (e.g. the album **bleep** by the artist **bleep**). Th...

Casual Listener

Plan Premium Country   Device Pixel 3 Operating System Android 9   My Question or Issue The chromecast  Spotify session closes immediately when I try to play a song from an a...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes

Album songs shuffled in 'Liked songs'

PlanPremiumCountryUSADeviceGoogle Pixel 3 XLOperating SystemAndroid 9My Question or IssueIn 'Liked Songs', I have a few albums saved (I saved the album as a whole, not song by song), therefore, they were saved in order dictated by the artist/album. H...

Newbie

Plan Premium Country USA Device Google Pixel 3 XL Operating System Android 9 My Question or Issue In 'Liked Songs', I have a few albums saved (I saved the album as a whole, not song by ...

megachampp

Newbie

1032 Views

1 replies

5 likes

  • 1032 Views
  • 1 replies
  • 5 likes

Solved!!Superuser Contribution The autoplay function is not working.

PlanFreeCountryIndiaDeviceHonor 6xOperating SystemAndroid 7.0 My Question or IssueEarlier I would listen to a song that I liked, and a radio of that genre would start once the song ended. Now, I have autoplay on but even if I press the next button, i...

Casual Listener

  Plan Free Country India Device Honor 6x Operating System Android 7.0   My Question or Issue Earlier I would listen to a song that I liked, and a radio of that genre would start...

Mac998

Casual Listener

7075 Views

3 replies

0 likes

  • 7075 Views
  • 3 replies
  • 0 likes

Solved!! The latest update has jumbled up the order of my playlists

PlanPremiumCountryUKMy Question or IssueSince the latest update my playlists are now being sorted by when they were last played, rather than when they were created. I have loads of playlists and I'm struggling to find them when they keep switching ar...

Newbie

  Plan Premium Country UK My Question or Issue Since the latest update my playlists are now being sorted by when they were last played, rather than when they were created. I have loads of ...

daxliniere

Newbie

1354 Views

2 replies

4 likes

  • 1354 Views
  • 2 replies
  • 4 likes

(Help) music turn off and on and off when the screen is off

PlanPremium CountryOriginally from Israel, but currently traveling in Mexico DeviceSamsung Galaxy 8+Operating system Android One UI My Question or IssueHey , my Spotify doing me some problems in the last days, whenever I turn off the screen the music...

Visitor

  Plan Premium  Country Originally from Israel, but currently traveling in Mexico  Device Samsung Galaxy 8+ Operating system  Android One UI   My Question or Issue ...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

new song pauzes

PlanPremiumCountryNLDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueWhen I am listening to playlists, numbers seem to pauze when to start new. After every x-number of songs (it varies every time) I don't hear anything anymore. When...

Casual Listener

Plan Premium Country NL Device Samsung Galaxy S8 Operating System Android   My Question or Issue When I am listening to playlists, numbers seem to pauze when to start new. After every ...

365 Views

0 replies

2 likes

  • 365 Views
  • 0 replies
  • 2 likes

Can't access Artists since last update

PlanPremiumCountryArgentinaDeviceMoto G6 PlayOperating SystemAndroid Pie My Question or IssueHello Spotify, since your last update this week I can't access 90% of my Artists anymore, they all appear as shown in screenshots. I'm not the only one exper...

Casual Listener

Plan Premium Country Argentina Device Moto G6 Play Operating System Android Pie   My Question or Issue Hello Spotify, since your last update this week I can't access 90% of my Artists ...

Shini

Newbie

1185 Views

4 replies

2 likes

artist
artists
Update
  • 1185 Views
  • 4 replies
  • 2 likes

Shuffle not an option anymore?

Before the newest update, I could press one song that I really wanted to listen to and it would be on shuffle. No problem at all. However, after the update it won't shuffle at all. If I'm listening to my library on shuffle but I really want to hear a...

Casual Listener

Before the newest update, I could press one song that I really wanted to listen to and it would be on shuffle. No problem at all. However, after the update it won't shuffle at all. If I'm listening t...

thangbithit

Newbie

566 Views

1 replies

2 likes

  • 566 Views
  • 1 replies
  • 2 likes

All songs shuffle and play disappeared after latest phone update

PlanPremiumCountryNew Zealand Device Samsung Galaxy 8 My Question or Issue

Casual Listener

Plan Premium Country New Zealand  Device  Samsung Galaxy 8   My Question or Issue  

OlyaT

Casual Listener

545 Views

2 replies

1 likes

  • 545 Views
  • 2 replies
  • 1 likes