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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410485 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8962 Views

0 replies

7 likes

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After the recent Update (version 8.5. 11.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

723 Views

1 replies

0 likes

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"Playlists" list order is not synced (Screenshot attached).

PlanPremiumDeviceSamsung Galaxy S8 (SM-G950F)Operating SystemAndroid P (9)Spotify Version8.5.10.774My Question or IssueSince the last update, my "Playlists" list is not synced.

Casual Listener

Plan Premium Device Samsung Galaxy S8 (SM-G950F) Operating System Android P (9) Spotify Version 8.5.10.774 My Question or Issue Since the last update, my "Playlists" list is not synced.

294 Views

0 replies

0 likes

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New update

PlanPremiumCountryCandaDeviceSamsung Galaxy s8Operating SystemAndroid My Question or IssueMy only concern with this new update at all, is that everytime I go to my liked songs and pick one specifically, it turns off my shuffle mode, and I have to "op...

Newbie

  Plan Premium Country Canda Device Samsung Galaxy s8 Operating System Android    My Question or Issue My only concern with this new update at all, is that everytime I go to...

Loxer

Community Legend

484 Views

1 replies

0 likes

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  • 1 replies
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Android App starts playing without prompt. / Switches to Chrome Player without prompt

Plan: PremiumDevice: Droid TurboOperating System: 8.0 My Question or Issue:The android app has taken to starting to play on its own while the phone is sitting locked. The music it starts playing seems completely unrelated to anything I was listening,...

Newbie

Plan: Premium Device: Droid Turbo Operating System: 8.0   My Question or Issue: The android app has taken to starting to play on its own while the phone is sitting locked. The music it st...

466 Views

0 replies

0 likes

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Shuffle turns off / Search bar

PlanPremiumCountryChileDeviceMoto x4Operating SystemAndroid Oreo My Question or IssueShuffle turns off every time I pick a song of my librarie and is anoying when you first take off the search bar of the playlist I was **bleep** but it was still in t...

Newbie

  Plan Premium Country Chile Device Moto x4 Operating System Android Oreo   My Question or Issue Shuffle turns off every time I pick a song of my librarie and is anoying when you...

459 Views

0 replies

0 likes

badchoices
bugs
Help
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Podcasts for Google Clock alarms?

So Spotify integration in Google Clock is already a thing and is working like a charm, but why make only music available for alarms? I would like to use Podcasts as well.

Visitor

So Spotify integration in Google Clock is already a thing and is working like a charm, but why make only music available for alarms? I would like to use Podcasts as well.

880 Views

0 replies

2 likes

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[Music] Stop Playback after a Track

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

322 Views

0 replies

0 likes

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Searching in "Liked" now much harder

PremiumUSALG G7Android... 7.0 I think? Previous to the last update there was a search bar right at the top of the "Songs" screen (which has now been replaced by "Liked"). On the new version you must hit the small icon in the top corner, and then sele...

Regular

Premium USA LG G7 Android... 7.0 I think?   Previous to the last update there was a search bar right at the top of the "Songs" screen (which has now been replaced by "Liked").   On t...

DanifC

Composer

1211 Views

5 replies

3 likes

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Shuffle no longer working after update

My issue When at work, I like to shuffle my saved songs library. With the new update, I'm shuffling my liked songs playlist. After it shuffles for a certain amount of time, it'll stop shuffling and start playing songs newest to oldest. I then have to...

Newbie

My issue   When at work, I like to shuffle my saved songs library. With the new update, I'm shuffling my liked songs playlist.    After it shuffles for a certain amount of time, it...

385 Views

0 replies

0 likes

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Shuffle turn off by touching anything

PlanFree/PremiumCountry Netherlands DeviceLG G4Operating SystemAndroid 6.0Spotify version: 8.5.9.737 My Question or IssueOpen library, goto liked songs, start a song, enable shuffle.Test that it working, hit next, it works.Go back start any song, shu...

Regular

Plan Free/Premium Country Netherlands   Device LG G4 Operating System Android 6.0 Spotify version: 8.5.9.737   My Question or Issue Open library, goto liked songs, start a song...

403 Views

0 replies

3 likes

  • 403 Views
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How do I remove thumbnails or increase display density for lists?

My Question or IssueThe new android mobile UI is really low density with big album thumbnails in album list view. I want high density information; a list of albums and artists with more stuff fittting on a single page. Is there a setting for this, or...

Newbie

My Question or Issue The new android mobile UI is really low density with big album thumbnails in album list view.    I want high density information; a list of albums and artists with m...

705 Views

0 replies

0 likes

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Superuser Contribution Android app car bluetooth buggy

PlanPremiumCountryUSA DeviceOnePlus 6TOperating SystemOxygenOS version 9.0.11Android version 9 I'm having several issues with the android app not working properly. The steering wheel controls stop working. The behavior is sporatic and seems to be the...

Newbie

Plan Premium Country USA   Device OnePlus 6T Operating System OxygenOS version 9.0.11 Android version 9   I'm having several issues with the android app not working properly. The...

aesop1971

Newbie

1113 Views

2 replies

0 likes

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Bug Report: App crashes intermittently when pressing "record" on camera

Country: USPremium PlanDevice: LG V30Spotify Version: 8.5.10.774Android Version: 8.0.0 My Question or Issue:I usually record myself at the gym while listening to music. I know that if I press "record" on the default Android Camera app, I have to pull...

Newbie

Country: US Premium Plan Device: LG V30 Spotify Version: 8.5.10.774 Android Version: 8.0.0   My Question or Issue: I usually record myself at the gym while listening to music. I know that...

496 Views

0 replies

3 likes

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Can't control volume for bluetooth devices

Hello, I have a Samsung Galaxy S8 with a Spotify Premium account and until yesterday I was able to connect to bluetooth devices and adjust the volume of the music via the volume buttons on the phone. Overnight, it looks like Spotify updated and now I...

Newbie

Hello,   I have a Samsung Galaxy S8 with a Spotify Premium account and until yesterday I was able to connect to bluetooth devices and adjust the volume of the music via the volume buttons on t...

997 Views

0 replies

0 likes

settings
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Discover weekly is not there

PlanPremiumCountryIndiaDeviceOnePlus 5Operating SystemAndroid Pie My Question or IssueIt's been 3 months since i am using Spotify. I didn't get any weekly playlist yet. I listen music on Spotify almost daily. And on daily mixes even after disliking s...

Regular

Plan Premium Country India Device OnePlus 5 Operating System Android Pie   My Question or Issue It's been 3 months since i am using Spotify. I didn't get any weekly playlist yet. I lis...

413 Views

0 replies

1 likes

  • 413 Views
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Solved!! Problem to filter albums on the library after update 8.5.9.737

PlanPremiumCountryBrazilDeviceSony Xperia XOperating SystemAndroid 8.0.0My Question or Issue The "filter" option appears, but nothing happens when I click (the screenis fine)

Casual Listener

Plan Premium Country Brazil Device Sony Xperia X Operating System Android 8.0.0 My Question or Issue  The "filter" option appears, but nothing happens when I click (the screen is fine)

Bittencourt

Spotify Star

932 Views

5 replies

0 likes

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Can't download playlists suddenly

PlanPremiumCountryUKDeviceSamsung S10Operating SystemAndroid Oreo My Question or IssueThis is something that's just started happening. On my phone (Samsung S10) if I try to download a playlist I just get a message "You discovered a Premium Feature! G...

Newbie

Plan Premium Country UK Device Samsung S10 Operating System Android Oreo   My Question or Issue This is something that's just started happening.  On my phone (Samsung S10) if...

270 Views

0 replies

0 likes

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Downloaded playlists internal storage only

PlanPremiumCountry DeviceMotorola G5SPlusOperating SystemAndroid 8.1My Question or IssueDownloaded playlists are no longer being saved to my 64GB SD card, even when there is 50Gb available space. It instead is filling up my internal storage which has...

Casual Listener

Plan Premium Country   Device Motorola G5SPlus Operating System Android 8.1 My Question or Issue Downloaded playlists are no longer being saved to my 64GB SD card, even when there is 50...

305 Views

0 replies

0 likes

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Solved!! Spotify plays some playlist I never listened to

PlanPremiumCountry DeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueToday spotify started acting weird. It forcefully plays some "Guitarist1900" playlist i never listened to. When I pause it, it starts again by itself. When I st...

Regular

Plan Premium Country   Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue Today spotify started acting weird. It forcefully plays some "Guitarist1900" pl...

spirki

Gig Goer

997 Views

5 replies

1 likes

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Music constantly stops on Android and connection to chromecast is lost

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S9 Kernel 4.9.59-15776989 Operating SystemAndroid My Question or IssueWhen my music is playing while my phone is connected to my Bluetooth headset, it constantly stopt the music and I have to restart it. ...

Visitor

Plan Premium Country Belgium Device Samsung Galaxy S9 Kernel 4.9.59-15776989   Operating System Android    My Question or Issue When my music is playing while my phone is co...

1279 Views

0 replies

0 likes

Android
bluetooth
music stops
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