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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854282 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854282 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20376 Views
  • 3 replies
  • 0 likes
  • 20376 Views
  • 3 replies
  • 0 likes

Playlist search and sort missing on my Android app

PlanPremiumCountryUnited StatesDeviceOnePlus 5TOperating SystemAndroid 8.1.0 My Question or Issue:An update changed the way you organizate and filter playlists and I was confused for like 2 weeks. I was just wondering if there is anyway that you can ...

  • Newbie
  • Plan Premium Country United States Device OnePlus 5T Operating System Android 8.1.0   My Question or Issue: An update changed the way you organizate and filter playlists and I was conf...
  • The_Steak_Guy
  • Newbie
  • 385 Views
  • 2 replies
  • 1 likes
  • Playlist
  • 385 Views
  • 2 replies
  • 1 likes

[radio] does not work

I have premium family subscription in Poland. My device: Xiaomi redmi note 3, miui 8, android 6.0.1 I can't play radio of a song or playlist. On the same account and desktop version on my laptop everything is fine. Only mobile app is the issue. I tri...

  • Newbie
  • I have premium family subscription in Poland. My device: Xiaomi redmi note 3, miui 8, android 6.0.1   I can't play radio of a song or playlist. On the same account and desktop version on my la...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Problem sorting playlist by newly added

PlanPremiumCountryBrazilDeviceSamsung Galaxy J7 PrimeOperating SystemAndroid 8.0.0 My Question or Issue The '' Sort by Recently Added '' feature is not working in a specific playlist, it happens only on the mobile.Playlist: https://open.spotify.com/u...

  • Newbie
  • Plan Premium Country Brazil Device Samsung Galaxy J7 Prime Operating System Android 8.0.0   My Question or Issue   The '' Sort by Recently Added '' feature is not working in a sp...
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

Songs wont play

PlanPremiumCountry United statesDevice(Samsung Galaxy 9)Operating System Android My Question or Issue So I started to notice certain songs wont play, that used to play before. Everytime I select certain songs, and theres quite a few the more I look, ...

  • Newbie
  • Plan Premium Country  United states Device (Samsung Galaxy 9) Operating System  Android   My Question or Issue  So I started to notice certain songs wont play, that used...
  • 285 Views
  • 0 replies
  • 0 likes
  • Help
  • 285 Views
  • 0 replies
  • 0 likes

Android stuck in portrait

PlanPremiumCountry USA DeviceLG V20Operating SystemAndroid Nougat My Question or IssueThe screen which displays the album art will not shift to landscape. It is always stuck in portrait. Any other screen within the app functions and rotates just as e...

  • Newbie
  • Plan Premium Country  USA  Device LG V20 Operating System Android Nougat   My Question or Issue The screen which displays the album art will not shift to landscape. It is alw...
  • 219 Views
  • 0 replies
  • 1 likes
  • 219 Views
  • 0 replies
  • 1 likes

Search does not work

PlanPremiumCountryUSDeviceNexus 6Operating SystemAndroid Oreo My Question or IssueThe search function in the Android mobile app has stopped working. After exhaustive searching and trying all suggested solutions, it continues to not work. Steps taken ...

  • Regular
  • Plan Premium Country US Device Nexus 6 Operating System Android Oreo   My Question or Issue The search function in the Android mobile app has stopped working. After exhaustive sea...
  • Noah
  • Spotify Star
  • 1261 Views
  • 16 replies
  • 0 likes
  • broken
    Search
  • 1261 Views
  • 16 replies
  • 0 likes

There needs to be an option to go online on the login screen

The problem I'm experiencing isn't new, as a quick Google search has shown me, in fact, there have been multiple people reporting this issue over the last years. For whatever arcane reason, I was logged out of my account on my Android phone (Samsung ...

  • Newbie
  • The problem I'm experiencing isn't new, as a quick Google search has shown me, in fact, there have been multiple people reporting this issue over the last years.   For whatever arcane reason, ...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

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  • Gig Goer
  • .
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Solved!! Where Setting for Storage SD card?

PlanPremiumCountryMalaysia DeviceOppo A3sOperating SystemAndroid 8.1 My Question or Issue Hello, after updating the spotify app in android, before that the spotify you can set the download song where to download in "internal memory" or in SD card "Ex...

  • Casual Listener
  • Plan Premium Country Malaysia  Device Oppo A3s Operating System Android 8.1   My Question or Issue  Hello, after updating the spotify app in android, before that the spotify ...
  • sinxhack
  • Casual Listener
  • 924 Views
  • 5 replies
  • 0 likes
  • 924 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify on Android headunit starts off with "no internet connection"

Whenever i go driving, i use Spotify as my default music player. More often than not, i play files from downloaded albums and/or downloaded playlists.This used to work fine, as in when i stopped my car, the headunit would go to sleep, and when i retu...

  • Casual Listener
  • Whenever i go driving, i use Spotify as my default music player. More often than not, i play files from downloaded albums and/or downloaded playlists. This used to work fine, as in when i stopped my...
  • Peter
  • Spotify Legend
  • 1201 Views
  • 5 replies
  • 2 likes
  • 1201 Views
  • 5 replies
  • 2 likes

Incorrect Storage Stats

PlanPremiumCountry CanadaDeviceOnePlus 5Operating SystemAndroid 9 My Question or IssueI'm getting conflicting storage statistics between the Android storage results and the Spotify app. What's going on? The image with the yellow lines is a cropped sc...

  • Newbie
  • Plan Premium Country  Canada Device OnePlus 5 Operating System Android 9   My Question or Issue I'm getting conflicting storage statistics between the Android storage results and ...
  • 162 Views
  • 0 replies
  • 0 likes
  • Incorrect Storage Statistics
  • 162 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant search songs

My Question or IssueEvery time i go to a playlist and click on add songs and go to search for one, the search bar closes and goes back to the playlist cover. I can search for a song and add it to a playlist from the home page but it doesnt actually g...

  • Casual Listener
  •   My Question or Issue Every time i go to a playlist and click on add songs and go to search for one, the search bar closes and goes back to the playlist cover. I can search for a song and add...
  • Peter
  • Spotify Legend
  • 278 Views
  • 3 replies
  • 0 likes
  • 278 Views
  • 3 replies
  • 0 likes

Google assistant does not recognize me as premium account holder

Google Pixel 3 XLAndroid 9Spotify V 8.4.84.874 - Premium I am trying to use google assistant with my new phone, but it will not recognize me as a premium account holder. For example, when I tell Google assistant to play a specific song, it says "Choo...

  • Newbie
  • Google Pixel 3 XL Android 9 Spotify V 8.4.84.874 - Premium   I am trying to use google assistant with my new phone, but it will not recognize me as a premium account holder. For example, whe...
  • 590 Views
  • 0 replies
  • 2 likes
  • google
    Google Assistant
    pixel
    Premium
  • 590 Views
  • 0 replies
  • 2 likes

Albums playing in a in random order when requesting via Google assistant

This drives me insane when driving and using Spotify hands free. - I'll say Google, 'play the album dark side of the moon'. - Spotify will say 'ok' - Then start playing track 6 followed be track 2 etc - I'll say 'why the f... would I want to listen t...

  • Regular
  • This drives me insane when driving and using Spotify hands free.    - I'll say Google, 'play the album dark side of the moon'.     - Spotify will say 'ok'   - Then...
  • 216 Views
  • 0 replies
  • 0 likes
  • google
  • 216 Views
  • 0 replies
  • 0 likes

Samsung Galaxy watch says needs update?

Plan PremiumCountry USADeviceSamsung Galaxy s9+ and Samsung Galaxy WatchOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTrying to get the watch and phone to play nice. First the remote feature wasn't working, I tried to in...

  • Newbie
  • Plan  Premium Country     USA Device Samsung Galaxy s9+ and Samsung Galaxy Watch Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • 176 Views
  • 0 replies
  • 0 likes
  • 176 Views
  • 0 replies
  • 0 likes

Cuando escucho una canción en spotify se para por momentos y luego continua

Hace un tiempo, cada vez que escucho una canción en spotify, se para por momentos y luego sigue sonando.Se ha vuelto totalmente molesto estar con este problema.He desinstalado ya la aplicación y la he vuelto a instalar, aun así no veo ningún tipo de ...

  • Newbie
  • Hace un tiempo, cada vez que escucho una canción en spotify, se para por momentos y luego sigue sonando.Se ha vuelto totalmente molesto estar con este problema.He desinstalado ya la aplicación y la h...
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

Offline tracks added on Desktop play at double speed in Android App

PlanPremiumCountrySpainDeviceLG K7Operating SystemAndroid 5.1 My Question or IssueAbout a month ago I purchased a Premium for Students plan. In my playlists I have a large number of offline songs that I added from the Desktop application, and they pl...

  • Newbie
  • Plan Premium Country Spain Device LG K7 Operating System Android 5.1   My Question or Issue About a month ago I purchased a Premium for Students plan. In my playlists I have a large nu...
  • beckishort
  • Newbie
  • 173 Views
  • 1 replies
  • 1 likes
  • 173 Views
  • 1 replies
  • 1 likes

Wifi speaker has gone from app after changing new router.

PlanPremiumCountry ThailandDeviceNote8 with Klipsch The Three speakerOperating SystemAndroid My Question or Issue Everything of wifi play went good. since I have changed new router yesterday, I have lost my speaker in the app list.For Speaker's app, ...

  • Casual Listener
  • Plan Premium Country  Thailand Device Note8 with Klipsch The Three speaker Operating System Android   My Question or Issue  Everything of wifi play went good. since I have ch...
  • KrisdaW
  • Casual Listener
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Android Oreo offline

I'm using Spotify on Android Oreo, but I cannot use the search feature as I get the message "Something went wrong...". I go through uninstall, delete, check the residual folders, clear, and then do a reinstall and search is back. In the morning I am ...

  • Newbie
  • I'm using Spotify on Android Oreo, but I cannot use the search feature as I get the message "Something went wrong...".   I go through uninstall, delete, check the residual folders, clear, and ...
  • 181 Views
  • 0 replies
  • 0 likes
  • Connectivity issues
  • 181 Views
  • 0 replies
  • 0 likes

Google Maps Spotify Integration

PlanremiumCountry USADeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I follow the instructions for enabling Spotify controls on Google maps, but "show media playback controls" does not show up with the rest of my controls. A...

  • Newbie
  •   Plan remium Country  USA Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  I follow the instructions for enabling Spotify control...
  • 338 Views
  • 0 replies
  • 0 likes
  • controls
    google maps
    Maps
  • 338 Views
  • 0 replies
  • 0 likes