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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107535 Views

26 replies

3 likes

  • 107535 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217513 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217513 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571762 Views

79 replies

3 likes

  • 571762 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470949 Views

577 replies

40 likes

Account
Free
  • 470949 Views
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  • 40 likes

Songs won't change

So I got this phone earlier this year (Samsung S10+) when it first came out, all my other music playing apps work, even YouTube does, but Spotify if falling behind. From the moment I downloaded this app on my new phone, I've had problems. I use a blu...

Newbie

So I got this phone earlier this year (Samsung S10+) when it first came out, all my other music playing apps work, even YouTube does, but Spotify if falling behind.   From the moment I downloa...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Shuffle all downloaded songs

Why can't I view and shuffle all my downloaded songs? Every music player I have ever used has had this option to view all songs and organize by artist. Please don't tell me to hit "liked songs," this is not the tab I want. And I don't want to spend h...

Newbie

Why can't I view and shuffle all my downloaded songs? Every music player I have ever used has had this option to view all songs and organize by artist.    Please don't tell me to hit "lik...

497 Views

0 replies

3 likes

  • 497 Views
  • 0 replies
  • 3 likes

Start playing some music to connect to a device.

DeviceAndroid 9Operating SystemAndroid One 9 My Question or IssueWhy do I have to have a song playing before I'm able to connect to a chromecast? How to reproduce:Open Spotify App on phone.Navigate to connected devices and select your Chromecast devi...

Casual Listener

Device Android 9 Operating System Android One 9   My Question or Issue Why do I have to have a song playing before I'm able to connect to a chromecast?   How to reproduce: Open Spo...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
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Superuser Contribution Android "updates" remove basic functions

Hi Spotify, What the f*** are you doing? In latest android version it's not even possible to sort Albums by date. This is really basic stuff! How can I locate my latest additions? regards,ZS

Music Fan

Hi Spotify,   What the f*** are you doing? In latest android version it's not even possible to sort Albums by date. This is really basic stuff!  How can I locate my latest additions? &nb...

Michaelkmd2

Music Fan

777 Views

2 replies

4 likes

  • 777 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Problemas con bluetooth

Buenos días, soy un cliente premium y tengo un galaxy s8 + .. desde hace una semana, cada vez que tengo Spotify en cualquier altavoz, cuando bloqueo el movil la música se para, y al desbloquearlo, se escucha de nuevo. Solamente me pasa.con Spotify, y...

Newbie

  Buenos días, soy un cliente premium y tengo un galaxy s8 + .. desde hace una semana, cada vez que tengo Spotify en cualquier altavoz, cuando bloqueo el movil la música se para, y al desbloque...

Guido

Spotify Legend

3566 Views

1 replies

0 likes

  • 3566 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast not working

PlanPremiumCountryEgyptDeviceLenovo S90Operating SystemAndroid 5.0.2 My Question or IssueNothing comes up when I search for any Podcast by name (e.g. Ear Biscuits), and when I just search for podcast as a category nothing comes up.

Newbie

Plan Premium Country Egypt Device Lenovo S90 Operating System Android 5.0.2   My Question or Issue Nothing comes up when I search for any Podcast by name (e.g. Ear Biscuits), and when...

Guido

Spotify Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

No longer works with Google Alarm Clock

PlanPremiumCountryUSA DevicePixel 3XLOperating SystemAndroid 9.0 My Question or IssueRecently the Spotify application is not playing through the Google alarm clock. I can set the alarm to link with Spotify and it works but once spotify closes down in...

Regular

Plan Premium Country USA   Device Pixel 3XL Operating System Android 9.0   My Question or Issue Recently the Spotify application is not playing through the Google alarm clock. I ...

967 Views

0 replies

18 likes

Alarm
  • 967 Views
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  • 18 likes

Superuser Contribution Back button not working unless full app open

PlanPremiumCountryU.S DeviceGalaxy s9 Operating SystemAndroid v9, Pie My Question or IssueI've seen threads about this however they're marked "solved" and nothing has worked for mine. The back button doesn't work in lock screen, from the notification...

Newbie

Plan Premium Country U.S  Device Galaxy s9    Operating System Android v9, Pie   My Question or Issue I've seen threads about this however they're marked "solved" and n...

Guido

Spotify Legend

1141 Views

1 replies

0 likes

  • 1141 Views
  • 1 replies
  • 0 likes

Missing "Liked Songs" Playlist

PlanFreeCountryIndiaDeviceOnePlus 7 ProOperating SystemAndroid 9 Pie - Oxygen OS 9.5.8.GM21AA My Question or IssueI had saved a lot of my favorite songs by pressing the "heart" icon on the corresponding song that I liked. So this automatically added ...

Newbie

Plan Free Country India Device OnePlus 7 Pro Operating System Android 9 Pie - Oxygen OS 9.5.8.GM21AA   My Question or Issue I had saved a lot of my favorite songs by pressing the "hear...

1649 Views

0 replies

2 likes

  • 1649 Views
  • 0 replies
  • 2 likes

New app ridiculous

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

406 Views

0 replies

2 likes

  • 406 Views
  • 0 replies
  • 2 likes

Daily mix not accessible

PlanFreeCountry DeviceLG G5Operating SystemAndroid 8 My Question or IssueDaily mix is not working on my phone anymore, it works fine on the desktop version. The daily mix does not show on home anymore neither does the whole "made for you" section. If...

Newbie

  Plan Free Country   Device LG G5 Operating System Android 8   My Question or Issue Daily mix is not working on my phone anymore, it works fine on the desktop version. The ...

474 Views

0 replies

1 likes

  • 474 Views
  • 0 replies
  • 1 likes

no "start radio" button from Album

Today I realised that on the web player I can start a radio off an Album but I can't do it on phone Android app (updated)... another annoying non-sense glitch. I'll stick with Google Play Music at the moment, non funny glitches so far!I'm findind too...

Music Fan

Today I realised that on the web player I can start a radio off an Album but I can't do it on phone Android app (updated)... another annoying non-sense glitch. I'll stick with Google Play Music at th...

326 Views

0 replies

0 likes

  • 326 Views
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  • 0 likes

Solved!! Spotify not an option in Android Auto

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroidMy Question or IssueOK new to spotify and I purchased the premium plan but Spotify is not an option in Android Auto. It is just not there. When I say "Hey Google play Spotify" while in my car w...

Newbie

Plan Premium Country USA Device Pixel 2 Operating System Android My Question or Issue OK new to spotify and I purchased the premium plan but Spotify is not an option in Android Auto.  I...

me4175

Casual Listener

38068 Views

2 replies

4 likes

  • 38068 Views
  • 2 replies
  • 4 likes

Nothing loads and the app crashes everytime I try and use it

Have a premium Spotify account on an Honor 10 Lite. Most times I open the app its just a black screen that eventually freezes my phone. If the homepage loads and I try to navigate to anything it's just the green loading circle until again my phone fr...

Newbie

Have a premium Spotify account on an Honor 10 Lite. Most times I open the app its just a black screen that eventually freezes my phone. If the homepage loads and I try to navigate to anything it's ju...

501 Views

0 replies

0 likes

  • 501 Views
  • 0 replies
  • 0 likes

lost the option to play all offline music on android

I have Spotify 8.5.10.774 on Android.In previous versions I could go to all songs under 'your library' and from there I could play all my music, meaning all song's I liked and were downloaded to my mobile.This option seems to have disappeared. How ca...

Regular

I have Spotify 8.5.10.774 on Android. In previous versions I could go to all songs under 'your library' and from there I could play all my music, meaning all song's I liked and were downloaded to my...

DanifC

Composer

823 Views

3 replies

1 likes

  • 823 Views
  • 3 replies
  • 1 likes

Unsorted playlist when adding a song

DeviceHuawei P20Operating SystemAndroid 8.1.0 My Question or IssueIf I want to add a song to a playlist the playlists are not sorted in the selection list. Before the update the playlists were sorted the way I arranged them.

Casual Listener

    Device Huawei P20 Operating System Android 8.1.0   My Question or Issue If I want to add a song to a playlist the playlists are not sorted in the selection list. Before the...

411 Views

0 replies

1 likes

  • 411 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution How does one toggle Shuffle Play on and off in the Android mobile app?

PlanFreeCountry - United States DeviceGoogle Pixel 3 XLOperating SystemAndroid 9Spotify mobile app version: 8.5.10.774 My Question or IssueHow does one toggle Shuffle Play on and off in the Android mobile app?The Support Page States:To turn Shuffle o...

Regular

Plan Free Country - United States   Device Google Pixel 3 XL Operating System Android 9 Spotify mobile app version: 8.5.10.774   My Question or Issue How does one toggle Shuf...

Peter

Spotify Legend

2200 Views

5 replies

0 likes

  • 2200 Views
  • 5 replies
  • 0 likes

Spotify keeps disconnecting, other apps etc. keep working.

PlanPremiumCountryTurkeyDevices9+Operating System My Question or IssueWhen im at home network everything is okay with spotify. But when im at work spotify keeps disconnecting from network. And yes only spotify disconnects, every other thing keeps wor...

Newbie

Plan Premium Country Turkey Device s9+ Operating System     My Question or Issue When im at home network everything is okay with spotify. But when im at work spotify keeps disconn...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

Plays the music for a few seconds and stops.

PlanPremiumCountryArgentinaDevice Samsung Galaxy S6 EdgeOperating SistemAndroid 7.0 My Question or IssueWhen i press play and im using the phone is everything fine, but i block the phone and plays the music a few seconds and stops. It's really frustr...

Newbie

  Plan Premium Country Argentina Device  Samsung Galaxy S6 Edge Operating Sistem Android 7.0   My Question or Issue When i press play and im using the phone is everything fi...

Jᴀᴄᴋ

Roadie

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Plays first song in list instead of next song in list

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueWhenever I navigate to the artists tab or the album tab and I click on a song to play, instead of playing the next song in the list after the song is ...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10+ Operating System Android   My Question or Issue Whenever I navigate to the artists tab or the album tab and I click on a s...

mnelson47

Casual Listener

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes