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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195252 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195252 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536719 Views

78 replies

3 likes

  • 536719 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440932 Views

565 replies

37 likes

Account
Free
  • 440932 Views
  • 565 replies
  • 37 likes

Shuffle all songs in library

So every so often I like to shuffle all the songs I've added to my library. Thanks to the new UI that seems to be impossible. Either bring this functionality back or please tell me how to do this with going through and liking hundreds of songs.

Newbie

So every so often I like to shuffle all the songs I've added to my library. Thanks to the new UI that seems to be impossible. Either bring this functionality back or please tell me how to do this wit...

MaxieWoxy

Roadie

508 Views

1 replies

1 likes

  • 508 Views
  • 1 replies
  • 1 likes

Song repeats

PlanPremiumCountryAmericaDeviceMoto G6 Play My Question or IssueI've been having an issue recently where any time I listen to a new artist on shuffle the song playing will repeat itself once or even multiple times before playing a new one. I don't ha...

Newbie

  Plan Premium Country America Device Moto G6 Play   My Question or Issue I've been having an issue recently where any time I listen to a new artist on shuffle the song playing wil...

GaroT

Newbie

515 Views

1 replies

1 likes

  • 515 Views
  • 1 replies
  • 1 likes

Playlist > sort by "recently added" not working properly

PremiumUSA Device - Motorolla XPureOperating System(Android 7.0) My Question or Issue When sorting through my playlist, I notice that several that I have saved on my desktop application are not there on my mobile application. While on the mobile app,...

Newbie

    Premium USA   Device - Motorolla XPure Operating System (Android 7.0)   My Question or Issue   When sorting through my playlist, I notice that several tha...

351 Views

0 replies

1 likes

  • 351 Views
  • 0 replies
  • 1 likes

Recently played on android

PlanFree/PremiumCountryNorwayDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Samsung Galaxy 9My Question or IssueHi. After the recent update the "recently played" option is gone on my an...

Newbie

Plan Free/Premium Country Norway Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Samsung Galaxy 9 My Question or Issu...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Spotify won't play certain songs on mobile phone offline

INFO: United Kingdom, Spotify Premium, Sony Experia Z3, Android My Question or Issue Hi folks, it's my first time here and I have to admit that I'm not very techy, but I'm hoping someone can help me with a problem I have. I've looked through some thr...

Casual Listener

INFO: United Kingdom, Spotify Premium, Sony Experia Z3, Android   My Question or Issue   Hi folks, it's my first time here and I have to admit that I'm not very techy, but I'm hoping so...

robertflac

Casual Listener

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Liked Songs

PlanPremiumCountryCanada DeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueIs it possible to download an album without automatically "liking" all songs and adding to my "Liked Songs" playlist? I'm coming from Google Play Music wh...

Newbie

Plan Premium Country Canada   Device Samsung Galaxy S10+ Operating System Android 9   My Question or Issue Is it possible to download an album without automatically "liking" all ...

638 Views

0 replies

2 likes

  • 638 Views
  • 0 replies
  • 2 likes

Spotify lose connection after app restart [Oneplus 6T]

PlanPremiumCountrySwedenDeviceOneplus 6TOperating SystemOxygenOS 9.0.14 My Question or IssueSo right now i have to uninstall and reinstall spotify everytime i want to listen to music since for some reason the app doesn't connect to the servers after ...

Casual Listener

Plan Premium Country Sweden Device Oneplus 6T Operating System OxygenOS 9.0.14   My Question or Issue So right now i have to uninstall and reinstall spotify everytime i want to listen ...

Drashier

Casual Listener

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Chromecast - Random crashes and other issues

Family PlanPremiumUnited States DeviceChromecast - First GenerationPixel - OriginalOperating SystemAndroid Pie When casting, the Chromecast app randomly crashes. Also, it is not possible to select a different song or use any of the controls (forward,...

Visitor

Family Plan Premium United States   Device Chromecast - First Generation Pixel - Original Operating System Android Pie   When casting, the Chromecast app randomly crashes. Also, i...

1254 Views

0 replies

10 likes

  • 1254 Views
  • 0 replies
  • 10 likes

How do I access videos in the app?

How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not available in my country? PlanPremiumCountryCzech Republ...

Casual Listener

How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not avai...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Filter albums or artists that I recently heard

I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums, playlists and podcasts you recently heard, now thi...

Newbie

I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums,...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Music shuffeling without shuffle on.

PlanPremiumCountryGermanyDeviceOnePlus 7 Pro Operating SystemAndroid 9 My Question or IssueDon't know if it is a new feature with the newest design update but, when I select a song from my playlist then it doesn't go along the playlist anymore it jus...

Newbie

  Plan Premium Country Germany Device OnePlus 7 Pro  Operating System Android 9   My Question or Issue Don't know if it is a new feature with the newest design update but, w...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Add an option to put songs on replay using the notification/widget

DeviceOnePlus 7 Pro Operating SystemAndroid My Question or IssueIs there an option for you guys to add a simple option in the Spotify music notification and widget to easily put songs on replay without having to launch the app? It would be really use...

Casual Listener

Device OnePlus 7 Pro   Operating System Android   My Question or Issue Is there an option for you guys to add a simple option in the Spotify music notification and widget to easily p...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Nameless, empty playlist

PlanPremium CountryJapan DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueSpotify curated an empty playlist for me after the new layout.

Regular

Plan Premium   Country Japan   Device Samsung Galaxy S10+   Operating System Android Pie   My Question or Issue Spotify curated an empty playlist for me after the new...

864 Views

0 replies

0 likes

  • 864 Views
  • 0 replies
  • 0 likes

Visual bug on since the lastest update (8.5.10.774)

PlanPremiumCountryFranceDeviceOnePlus 7 ProOperating SystemAndroid + OxygenOs My Question or IssueWhen I'm looking for a song while using the search option in my *liked music* when I scroll I noticed that the lastest song is hidden by *the stream mus...

Newbie

Plan Premium Country France Device OnePlus 7 Pro Operating System Android + OxygenOs   My Question or Issue When I'm looking for a song while using the search option in my *liked music...

553 Views

0 replies

0 likes

bug
hide
Music
Scroll
  • 553 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Pauzes on Android

Plan: PremiumCountry: NL DeviceGalaxy S10eOperating SystemAndroid (latest) My Question or IssueSpotify keeps pauzing songs randomly while listening (only when the sceen lock is on). It also happens to offline albums / playlists so this can rule out i...

Casual Listener

Plan: Premium Country: NL   Device Galaxy S10e Operating System Android (latest)   My Question or Issue Spotify keeps pauzing songs randomly while listening (only when the sce...

SvenDinslage

Casual Listener

742 Views

1 replies

0 likes

  • 742 Views
  • 1 replies
  • 0 likes

Spotify on Chromecast randomly unpauses

PlanPremiumCountryUSaDevicePixel 3Operating SystemAndroid 9 My Question or IssueI have noticed over the past week that Spotify will spontaneously unpause itself, and resume playing on my TV when it is conntected over Chromecast. This has occurred mul...

Casual Listener

Plan Premium Country USa Device Pixel 3 Operating System Android 9   My Question or Issue I have noticed over the past week that Spotify will spontaneously unpause itself, and resume p...

user-removed

Not applicable

627 Views

1 replies

2 likes

  • 627 Views
  • 1 replies
  • 2 likes

Solved!! How do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10.774)

PlanPremiumCountryAustraliaDeviceSamsung Galaxy A20Operating SystemAndroid My Question or IssueHow do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10.774)

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy A20 Operating System Android   My Question or Issue How do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10...

Phoenixfray

Casual Listener

1813 Views

2 replies

0 likes

  • 1813 Views
  • 2 replies
  • 0 likes

Issues with playback

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueWhile listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unlock the screen and it automatically starts playing again. On the rare occa...

Visitor

Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue While listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unloc...

CrazyEddieNL

Gig Goer

1269 Views

2 replies

1 likes

Android
Issues
playback
Samsung S9
  • 1269 Views
  • 2 replies
  • 1 likes

Unique Local Files Issue [USA/Japan]

Hi all, my issue here is a really strange one and I'm not sure how it can be fixed.(Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through the service. All the Japanese music(1,000+ songs) I h...

Regular

Hi all, my issue here is a really strange one and I'm not sure how it can be fixed. (Important context) I've been using Spotify Premium for years now and I listen to a lot of Japanese music through ...

926 Views

0 replies

0 likes

  • 926 Views
  • 0 replies
  • 0 likes