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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115268 Views

27 replies

4 likes

  • 115268 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231682 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231682 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591230 Views

79 replies

3 likes

  • 591230 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485705 Views

580 replies

42 likes

Account
Free
  • 485705 Views
  • 580 replies
  • 42 likes

Missing/Deleted feature: Shuffle all downloaded songs

PlanPremiumCountryUSA, however I use it all over the world. DevicePixel 3XLOperating SystemAndroid v9 My Question or IssueBefore the latest Android update I could easily 'Shuffle all Downloaded Songs' but it seems like I can no longer do that. I can'...

Newbie

Plan Premium Country USA, however I use it all over the world.   Device Pixel 3XL Operating System Android v9   My Question or Issue Before the latest Android update I could easi...

494 Views

0 replies

1 likes

Downloaded tracks
Offline listening
  • 494 Views
  • 0 replies
  • 1 likes

This New Spotify is HORRIBLE

I have been using Spotify premium for about 5 or 6 years now. I loved it, the best thing to ever happen to me music wise. HOWEVER, this new update is HORRIBLE. I've seen numerous people complain about not being able to sort through liked music via ar...

Casual Listener

I have been using Spotify premium for about 5 or 6 years now. I loved it, the best thing to ever happen to me music wise. HOWEVER, this new update is HORRIBLE. I've seen numerous people complain abou...

Itstheowl

Casual Listener

1005 Views

1 replies

13 likes

  • 1005 Views
  • 1 replies
  • 13 likes

Logging in when your phone was set to offline mode

PlanPremiumCountrySouth AfricaDeviceSamsung S10+Operating SystemAndroid One UI My Question or IssueFor some reason I was logged out of my spotify account on my phone. My phone was to offline mode when it was logged of. Now that I am trying to log bac...

Casual Listener

Plan Premium Country South Africa Device Samsung S10+ Operating System Android One UI   My Question or Issue For some reason I was logged out of my spotify account on my phone. My...

OfficialNash

Casual Listener

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

No internet connection - and everything greys out?

Many times I get this on my Android phone: no internet connection. Then the playlist greys out, and the whole app goes to sleep. While the playlist is available, while cache works, and while I do have a super fast and stable 4G internet connection - ...

Casual Listener

Many times I get this on my Android phone: no internet connection. Then the playlist greys out, and the whole app goes to sleep. While the playlist is available, while cache works, and while I do hav...

Billy-J

Spotify Star

475 Views

1 replies

1 likes

  • 475 Views
  • 1 replies
  • 1 likes

Superuser Contribution Liked Songs Mixed Up

With the recent update, I found that a lot of my songs that are in my "Liked Songs" playlist have been jumbled up. I like my playlist in order of how I added them so there are a few complete albums in order with random songs in between each one. Howe...

Newbie

With the recent update, I found that a lot of my songs that are in my "Liked Songs" playlist have been jumbled up. I like my playlist in order of how I added them so there are a few complete albums i...

Guido

Spotify Legend

2239 Views

2 replies

2 likes

  • 2239 Views
  • 2 replies
  • 2 likes

Improvements needed

I'll try to keep this brief, but I have a few gripes with this service. I'll detail them below: - Top rated. Sometimes I listen to music that I hear from Discover, and I save it. I don't keep track of this (yes I know playlists exist), it would be mu...

Newbie

I'll try to keep this brief, but I have a few gripes with this service. I'll detail them below:   - Top rated. Sometimes I listen to music that I hear from Discover, and I save it. I don't kee...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Music pauses for no reason

PlanPremiumCountryNew ZealandDeviceSamsung J6 ProOperating SystemAndroid Pie (9) My Question or IssueI always play music through Bluetooth speakers / headphones. My music has now started pausing randomly regardless of wifi/signal strength or if the s...

Newbie

Plan Premium Country New Zealand Device Samsung J6 Pro Operating System Android Pie (9)   My Question or Issue I always play music through Bluetooth speakers / headphones. My music has...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hate update

PlanPremiumCountryUnited StatesDeviceIphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI understand that the new update helped the free users. But what about the ones of us that pay for a Premium account? Spotify is ...

Newbie

  Plan Premium Country United States Device Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I understand that the new update helped ...

kmalone43

Newbie

919 Views

2 replies

4 likes

  • 919 Views
  • 2 replies
  • 4 likes

Superuser Contribution Widget size

Until recently I had the Spotify widget on my homescreen, sized 4x1. However it deleted itself and now I only have the option of 3x1 which does not fit my homescreen. I have tried re-sizing the widget and searching all through my phone to find it in ...

Casual Listener

Until recently I had the Spotify widget on my homescreen, sized 4x1. However it deleted itself and now I only have the option of 3x1 which does not fit my homescreen. I have tried re-sizing the widge...

MichaelBaker

Casual Listener

1257 Views

2 replies

1 likes

  • 1257 Views
  • 2 replies
  • 1 likes

Bluetooth Volume

This used to work flawlessly and is now a daily issue. The app used to remember the last volume for each Bluetooth device. My headphones would change to a low volume when connected and the car would be max (I use the car manual control once connected...

Regular

This used to work flawlessly and is now a daily issue.   The app used to remember the last volume for each Bluetooth device. My headphones would change to a low volume when connected and the c...

889 Views

0 replies

0 likes

  • 889 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't go back to playlist while trial offer advertisement is displayed

It happens seldom while I'm listening to some song and skip to next songs in my playlist consecutively, an advertisement for trial of paid version appears with an option to dismiss. But when I click on dismiss, I'm taken to the player and unable to a...

Newbie

It happens seldom while I'm listening to some song and skip to next songs in my playlist consecutively, an advertisement for trial of paid version appears with an option to dismiss. But when I click ...

Katerina

Spotify Legend

465 Views

1 replies

0 likes

Android
  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing to Instagram Story Not Working on Google pixel 2 XL

PlanPremiumCountryIndonesiaDeviceGoogle pixel 2 XLOperating SystemAndroid PieSpotify Version :8.5.12.758My Question or IssueGreetings Everyone, I can't share my Spotify to Instagram stories, already reinstall both of them, also delete the caches,none...

Newbie

  Plan Premium Country Indonesia Device Google pixel 2 XL Operating System Android Pie Spotify Version : 8.5.12.758 My Question or Issue Greetings Everyone, I can't share my Spotify ...

Katerina

Spotify Legend

1343 Views

1 replies

0 likes

  • 1343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant find spotify app on gear fit 2 pro galaxy app store

PlanPremiumCountryIsraelDeviceOnePlus 6Operating SystemAndroid Oreo My Question or IssueCant find spotify app on gear fit 2 pro galaxy app store.

Casual Listener

  Plan Premium Country Israel Device OnePlus 6 Operating System Android Oreo   My Question or Issue Cant find spotify app on gear fit 2 pro galaxy app store.  

Katerina

Spotify Legend

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music pauses when screen is off

None of the below information is PlanPremiumCountryCanadaDeviceSamsung Galaxy S10eOperating SystemAndroid 9My Question or IssueWhen i lock my phone screen the music pauses, and will start playing again if I tap the screen. Seems to work fine when pho...

Newbie

None of the below information is  Plan Premium Country Canada Device Samsung Galaxy S10e Operating System Android 9 My Question or Issue When i lock my phone screen the music pauses, a...

Guido

Spotify Legend

2366 Views

1 replies

1 likes

  • 2366 Views
  • 1 replies
  • 1 likes

Spotify Connect / Local Files

PlanPremiumCountryUKDeviceSamsung S8Operating SystemAndroid My Question or IssueCan someone please tell me whether I should be able to use spotify connect to play local files to a sonos? Local files work on my phone, but when I switch to my Play 3 it...

Casual Listener

Plan Premium Country UK Device Samsung S8 Operating System Android   My Question or Issue Can someone please tell me whether I should be able to use spotify connect to play local files...

jsannn

Community Legend

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Last update, unstable

PlanPremiumCountryTurkeyDeviceSamsung J5Operating SystemAndroid 6.0.1App Version8.5.11.762My Question or IssueListing of songs within the album, very slowed. Songs that I have not recorded for the album are also visible.The app was annoying after the...

Newbie

Plan Premium Country Turkey Device Samsung J5 Operating System Android 6.0.1 App Version 8.5.11.762 My Question or Issue Listing of songs within the album, very slowed. Songs that I have n...

PaulMac

Roadie

2125 Views

3 replies

1 likes

  • 2125 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android] "All my songs" disappeared, cannot filter playlists

Plan: PremiumOperating System: Android 7 My Question or IssueBy the recent app update Spotify's UI has changed on Android. The "Songs" (all my songs) item disappeared.I suspect that the new "Liked Songs" is the successor of the former "all my songs" ...

Casual Listener

Plan: Premium Operating System: Android 7   My Question or Issue By the recent app update Spotify's UI has changed on Android. The "Songs" (all my songs) item disappeared. I suspect that th...

ZoltanBoros

Casual Listener

1123 Views

3 replies

1 likes

Filter songs
my songs
  • 1123 Views
  • 3 replies
  • 1 likes

Superuser Contribution Skipping tracks and randomly starting to play

PlanPremium FamilyCountryUKDevice Samsung Galaxy 9Operating SystemAndroid 9 My Question or IssueMy spotify is currently virtually unusable, when listening to a track it randomly skips to the next track after about 20 seconds. Also, when paused it ran...

Casual Listener

Plan Premium Family Country UK Device  Samsung Galaxy 9 Operating System Android 9   My Question or Issue My spotify is currently virtually unusable, when listening to a track it ...

Spodge

Casual Listener

1139 Views

3 replies

0 likes

  • 1139 Views
  • 3 replies
  • 0 likes

Leaving Spotify: Any Recommendations & How to move Artists from Spotify to Deezer

PlanPremiumCountry Ireland DeviceAndroid One Plus 6Operating SystemOxygenOS My Question or IssueThe latest Android update has made the spotify app an unusable mess. Since they are never going to roll this back after clearly there was a lot wasted hou...

Casual Listener

Plan Premium Country  Ireland   Device Android One Plus 6 Operating System OxygenOS   My Question or Issue The latest Android update has made the spotify app an unusable mes...

Illmatic85x

Regular

2551 Views

4 replies

1 likes

Android update
Deezer
Leaving Spotify
  • 2551 Views
  • 4 replies
  • 1 likes

Superuser Contribution Download Library

PlanStudentCountryAustraliaDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueI used to be able to add music to my library without it automatically downloading. About 2 days ago it started downloading songs as soon as I added to th...

Newbie

Plan Student Country Australia Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue I used to be able to add music to my library without it automatically downloa...

mfoster89

Newbie

2164 Views

2 replies

0 likes

  • 2164 Views
  • 2 replies
  • 0 likes