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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7071 Views

0 replies

7 likes

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Superuser Contribution ¿A qué calidad se reproduce una canción que tengo descarga y al mismo tiempo estoy conectado a Wifi?

Tengo una duda y es sobre a qué calidad se reproduce una canción que he descargado con calidad normal, sin embargo estoy conectado a WIFI con la configuración de calidad en muy alta. ¿Cuando reproduzco la canción se reproduce en calidad normal o en c...

Casual Listener

Tengo una duda y es sobre a qué calidad se reproduce una canción que he descargado con calidad normal, sin embargo estoy conectado a WIFI con la configuración de calidad en muy alta. ¿Cuando reproduz...

Petya

Community Legend

988 Views

1 replies

0 likes

Calidad
calidad muy alta
descarga
reproducción
sin conexión
wifi
  • 988 Views
  • 1 replies
  • 0 likes

Instagram Stories Play on Spotify Problem

PlanPremiumCountryTurkeyOperating SystemAndroid Kitkat 4.4 My Question or Issuei can share a song on Instagram Stories but it doesn't have this "Play on Spotify" button, how can i solve this problem? My friend doesn't have this problem on his iPhone ...

Casual Listener

Plan Premium Country Turkey Operating System Android Kitkat 4.4   My Question or Issue i can share a song on Instagram Stories but it doesn't have this "Play on Spotify" button, how can ...

mrtcndgrl

Casual Listener

1445 Views

2 replies

0 likes

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My app doesn't have a 'Song' menu

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy A5 Operating SystemAndroid My Question or IssueDownloaded Spotify this morning and was transfering all my music etc. over from my old music apps, when I realised that my app doesn't have a menu where ...

Newbie

Plan Premium Country New Zealand Device Samsung Galaxy A5  Operating System Android   My Question or Issue Downloaded Spotify this morning and was transfering all my music etc. ov...

Deadjim

Roadie

633 Views

1 replies

1 likes

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  • 1 replies
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Still Geoblocked (Réunion Island)

Hello, here is a few informations PlanFree (plan to premium soon)CountryFrance (Réunion island precisely)DeviceSamsung galaxy J2/S6Operating SystemAndroid GO 8.1 My Question or IssueYour services on Android aka Google play are still unavaible for Reu...

Casual Listener

Hello, here is a few informations   Plan Free (plan to premium soon) Country France (Réunion island precisely) Device Samsung galaxy J2/S6 Operating System Android GO 8.1   My Qu...

1179 Views

0 replies

0 likes

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Superuser Contribution spotify not showing up in "your music services"

hi, i have an android phone, i had a problem where i couldn't get the google assistant to play anything on spotify, then i went to check if spotify was selected in the "your music services" section under google assistant settings and discovered that ...

Newbie

hi, i have an android phone, i had a problem where i couldn't get the google assistant to play anything on spotify, then i went to check if spotify was selected in the "your music services" section u...

Alex

Spotify Legend

2025 Views

2 replies

1 likes

Android
Google Assistant
voice
voice commands
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  • 1 likes

Spotify closing itself

Whenever I'm listening to spotify while using Instagram, I tap to play sound on a video and Spotify pauses music, however it will also usually close the app and restart the song I was listening to. PlanFreeCountryUSADeviceLG Stylo 4Operating SystemAn...

Newbie

Whenever I'm listening to spotify while using Instagram, I tap to play sound on a video and Spotify pauses music, however it will also usually close the app and restart the song I was listening to.&n...

615 Views

0 replies

0 likes

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Custom sort order in my playlist.

PlanremiumCountrySwedenDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssuePretty please, with sugar on top, fix the custom sort order in playlists on Android!! How hard can it be?People have askt for it for years now. And Yes...

Casual Listener

Plan remium Country Sweden Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue Pretty please, with sugar on top, fix the custom sort order in playlis...

640k

Casual Listener

956 Views

1 replies

2 likes

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Where Did History Go?

I have the setting checked to carry on playing similar music at the ned of an album. Up until yesterday this has never worked & I've never been bothered. But yesterday at the end of an album, playback did continue with a coupe of tracks that are of i...

Casual Listener

I have the setting checked to carry on playing similar music at the ned of an album. Up until yesterday this has never worked & I've never been bothered. But yesterday at the end of an album, pla...

MattSuda

Spotify Star

551 Views

1 replies

0 likes

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Denon and Spotify Connect - only for premium users

PlanFreeCountryAustraliaDeviceSamsung S7 - Denon AVR-x1000Operating SystemAndroid 8.0 I have recently updated firmware on my Denon AVR-X1000 receiver hoping to be able to use Spotify Connect as I have heard that it will be available for Spotify Free ...

Newbie

  Plan Free Country Australia Device Samsung S7 - Denon AVR-x1000 Operating System Android 8.0   I have recently updated firmware on my Denon AVR-X1000 receiver hoping to be able ...

user-removed

Not applicable

2754 Views

1 replies

3 likes

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Playlist skips to the beginning

I have an annoying issue with one of my playlists. No matter where I am within the playlist, it skips to the start of it after having just played one, maybe two songs further down in my playlist.This happens both on my Android phone and on my Windows...

Newbie

I have an annoying issue with one of my playlists. No matter where I am within the playlist, it skips to the start of it after having just played one, maybe two songs further down in my playlist. Th...

368 Views

0 replies

0 likes

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Volume on spotify

Not sure where to post this but I was having issues with volume on Android and turning off normalisation wasn't a help. However, changing Region on the actual phone to India instead of Uk fixed it. Turns out the EU implement volume restrictions, chan...

Newbie

Not sure where to post this but I was having issues with volume on Android and turning off normalisation wasn't a help. However, changing Region on the actual phone to India instead of Uk fixed it. T...

431 Views

0 replies

0 likes

volume
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Snapchat "Play on Spotify" button does not work

PlanPremiumCountryU.s.DevicePixel 2Operating SystemAndroid 9 My Question or IssueWhen you send a Spotify link to someone on Snapchat when they click the "Play On Spotify" button it does nothing no matter how many times you click the button! It's supp...

Newbie

Plan Premium Country U.s. Device Pixel 2 Operating System Android 9   My Question or Issue When you send a Spotify link to someone on Snapchat when they click the "Play On Spotify" but...

1548 Views

0 replies

3 likes

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Notification

I have an honor 10 lite that runs android version 9 and when I play Spotify the notification shows on the lock screen but I don't have any of the controls. I have deleted and reinstalled it, updated it and made sure all app permissions and notificati...

Newbie

I have an honor 10 lite that runs android version 9 and when I play Spotify the notification shows on the lock screen but I don't have any of the controls. I have deleted and reinstalled it, updated ...

352 Views

0 replies

0 likes

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Solved!! I can skip on another phone, but not on my new one.

PlanFreeCountrySaudi ArabiaDeviceSamsung J7 Prime (old), Huawei P30 Pro (new) Operating System(Android 7.0 and 9.0) My Question or IssueHello! I just wanted to ask how the skipping works, just wondering why I can skip songs on my old phone without Sp...

Casual Listener

  Plan Free Country Saudi Arabia Device Samsung J7 Prime (old), Huawei P30 Pro (new)  Operating System (Android 7.0 and 9.0)   My Question or Issue Hello! I just wanted to a...

leviE

Composer

934 Views

3 replies

0 likes

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Stopping Music/Clear Now Playing

PlanPremiumCountryUnited StatesDeviceLG TributeOperating SystemAndroid-Exact OS is irrelevant, this is a GENERAL FUNCTIONALITY query. My Question or IssueHow do I fully stop a song that is playing? To be explicitly clear on my question, by "fully sto...

Newbie

Plan Premium Country United States Device LG Tribute Operating System Android-Exact OS is irrelevant, this is a GENERAL FUNCTIONALITY query.   My Question or Issue How do I fully stop ...

707 Views

0 replies

0 likes

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No puedo reproducir playlist sin conexión a internet

PlanPremiumCountryMéxico DeviceHuawei mate 20 lite Operating SystemAndroid My Question or IssueNo me cargan las playlist sin conexión a Internet, solo álbumes, tengo la cuenta premium, ayúdenme por favor.

Newbie

  Plan Premium Country México  Device Huawei mate 20 lite  Operating System Android   My Question or Issue No me cargan las playlist sin conexión a Internet, solo álbum...

562 Views

0 replies

1 likes

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Downloading all saved albums

PlanPremiumCountryUK DeviceSamsung Galaxy 8Operating SystemAndroid (latest) My Question or IssueI can no longer find a way to download all saved albums, is there a way to do it now that not everything is added to saved songs? I'm having this problem ...

Newbie

Plan Premium Country UK  Device Samsung Galaxy 8 Operating System Android (latest)    My Question or Issue I can no longer find a way to download all saved albums, is there a...

393 Views

0 replies

0 likes

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App unusable after update

Not sure what was wrong with the old spotify app.. i guess with the new update the ability to simply view all songs you have saved and shuffle play all has been removed.. quick saving songs is no longer a thing aswell..? i only have a heart button th...

Casual Listener

Not sure what was wrong with the old spotify app.. i guess with the new update the ability to simply view all songs you have saved and shuffle play all has been removed.. quick saving songs is no lon...

StephenCurtis

Newbie

836 Views

1 replies

5 likes

Library gone
like button only
songs and shuffle gone
  • 836 Views
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  • 5 likes

Solved!!Superuser Contribution Songs not being added to my "liked Songs"

PlanStudent PremiumCountryUSADeviceGalaxy 9Operating SystemAndroid Liking individuals songs will add it to "Liked Songs" but if I try and save an album it won't add it to liked songs. Even if I go to the album unlike and relike each individual song i...

Newbie

Plan Student Premium Country USA Device Galaxy 9 Operating System Android   Liking individuals songs will add it to "Liked Songs" but if I try and save an album it won't add it to liked...

Peter

Spotify Legend

35104 Views

27 replies

30 likes

  • 35104 Views
  • 27 replies
  • 30 likes