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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388856 Views

545 replies

34 likes

Account
Free
  • 388856 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8069 Views

0 replies

7 likes

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Superuser Contribution No interaction, Spotify opens and plays, Android version 8.0, Galaxy J7

Hello Spotify, I do have several issues with you guys in general, but lets stick to this pressing issue: I've seen this happening to people with all android systems and devices. Spotify will open, in some way, and start playing music without them hav...

Regular

Hello Spotify, I do have several issues with you guys in general, but lets stick to this pressing issue: I've seen this happening to people with all android systems and devices. Spotify will open, in...

MarcusMitchell

Regular

759 Views

5 replies

0 likes

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  • 5 replies
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New UI and all songs

Now when I download an album it doesn't like each song so they arnt there in the liked playlist so how to a view a complete list of my songs and shuffle play like the old times till this stupid update?

Newbie

Now when I download an album it doesn't like each song so they arnt there in the liked playlist so how to a view a complete list of my songs and shuffle play like the old times till this stupid updat...

user-removed

Not applicable

614 Views

2 replies

5 likes

  • 614 Views
  • 2 replies
  • 5 likes

Forced to have full album in 'My Library'

PlanPremiumCountryUSDeviceSamsung Galaxy Note 8Operating SystemAndroid One My Question or IssueThis new update has removed the ability to only view saved songs in your library and forces you to save the entire album, THIS IS BS! I pay for premium I s...

Newbie

Plan Premium Country US Device Samsung Galaxy Note 8 Operating System Android One   My Question or Issue This new update has removed the ability to only view saved songs in your librar...

user-removed

Not applicable

616 Views

2 replies

3 likes

  • 616 Views
  • 2 replies
  • 3 likes

Terrible New UI! My songs!!

I'm premium on LG G5 (Android)There's a new UI, that won't let me access my library (my songs), where I could browse through the list of artists for which I have offline songs, it's terrible as this is all I use usually. Now it's being replaced by "l...

Casual Listener

I'm premium on LG G5 (Android) There's a new UI, that won't let me access my library (my songs), where I could browse through the list of artists for which I have offline songs, it's terrible as thi...

atitlan

Regular

687 Views

2 replies

6 likes

  • 687 Views
  • 2 replies
  • 6 likes

Android Car View not showing up when connected to BT

PlanPremiumCountryPolandDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0 My Question or IssueHey!I have an issue with Car View - when I connect to my BT in car (which handles calls and music playback) Car View does not show up in Spotify app. ...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S7 Edge Operating System Android 8.0   My Question or Issue Hey! I have an issue with Car View - when I connect to my BT in car (whic...

535 Views

0 replies

0 likes

  • 535 Views
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Daily Mix/Discover Weekly/Release Radar all disappeared, replaced with Podcasts

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid OreoApp Version8.5.10.774 My Question or IssueFor the past two days, the Daily Mixes and other Made for You playlists have disappeared on my Spotify Free app. This was ar...

Newbie

Plan Free Country United States Device Samsung Galaxy S7 Edge Operating System Android Oreo App Version 8.5.10.774   My Question or Issue For the past two days, the Daily Mixes ...

349 Views

0 replies

0 likes

  • 349 Views
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Songs are unexpectedly resumed during daily mix playback

PlanPremiumCountryFranceDeviceNokia 7.1Operating SystemAndroid Pie My Question or IssueDuring playback of the Daily Mix, some songs are unexpectedly resumed to a position somewhere in the middle of the song (could be a position at which I skipped the...

Casual Listener

Plan Premium Country France Device Nokia 7.1 Operating System Android Pie   My Question or Issue During playback of the Daily Mix, some songs are unexpectedly resumed to a position som...

226 Views

0 replies

0 likes

  • 226 Views
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New Update

My Question or Issue Is there anyway to roll back the newest update? It's beyond awful, harder to use, artists page isn't even sortable FFS. Not everything is a playlist, I don't want to treat my song library like one. Christ, who designed this **ble...

Newbie

My Question or Issue   Is there anyway to roll back the newest update?  It's beyond awful, harder to use, artists page isn't even sortable FFS.   Not everything is a playlist, I do...

Tomacawk

Regular

481 Views

1 replies

5 likes

  • 481 Views
  • 1 replies
  • 5 likes

Controlling volume with S Pen

PlanPremiumCountryUSDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueIs there a way to control volume using the S pen from the Galaxy Note 9? I realize that I can play/pause a song with one press of the middle/side button o...

Casual Listener

Plan Premium Country US Device Samsung Galaxy Note 9 Operating System Android Oreo   My Question or Issue Is there a way to control volume using the S pen from the Galaxy Note 9? ...

2592 Views

0 replies

0 likes

S pen
Volume Control
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minimize the thumbnails

Is there anyway to minimize the ´thumbnails in the new ui? It's gonna be impossible for me to find the playlist I wanna listen to as it is now when I can only see 4 playlists each "scroll".

Music Fan

Is there anyway to minimize the ´thumbnails in the new ui?  It's gonna be impossible for me to find the playlist I wanna listen to as it is now when I can only see 4 playlists each "scroll". &n...

Eppe

Music Fan

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
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Solved!! Support issue after update to Android Pie

After updating my s9+ to One Ul and also Android Pie, my AKG earphone control button , Always On Display (AOD), doesnt support changing tracks. Before update, i can use my earphone to change to the next song without unlocking my hp. Now, I only can i...

Newbie

After updating my s9+ to One Ul and also Android Pie, my AKG earphone control button , Always On Display (AOD), doesnt support changing tracks. Before update, i can use my earphone to change to the n...

livesanches

Newbie

24521 Views

14 replies

5 likes

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  • 14 replies
  • 5 likes

Spotify has added 2024 hearted songs to my liked playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Yep over 2000 songs I can't delete them all at once and am having to remove them one at a time what happened? Chee...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Yep over 2000 songs I can't delete th...

372 Views

0 replies

0 likes

  • 372 Views
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Why is an artist highlighted green

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

809 Views

0 replies

0 likes

Why is an artist highlighted green
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Spotify loading library tab no longer loads correctly.

PlanPremiumCountryUnited KingdomDeviceHuawei P20Operating SystemAndroid 9.0 My Question or IssueAfter the latest update, when opening the app the first screen loads fine. However, when tapping on the 'Your Library' the content does not load until i c...

Newbie

Plan Premium Country United Kingdom Device Huawei P20 Operating System Android 9.0   My Question or Issue After the latest update, when opening the app the first screen loads fine. How...

354 Views

0 replies

2 likes

  • 354 Views
  • 0 replies
  • 2 likes

Can't Play Songs in Like Songs Playlist

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueFirst of all, just to hop on the hate train, the new UI is horrible. Spotify, please go back. If it ain't broke don't fix it. Since the new update, I can no...

Newbie

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue First of all, just to hop on the hate train, the new UI is horrible. Spotif...

311 Views

0 replies

3 likes

  • 311 Views
  • 0 replies
  • 3 likes

Random player doesn't keep on, on the song that I liked

If I turn on the random player on songs that I like and next i manually select a song from the same place, this switch off the random player. Google Pixel 2 xl, last stable on play store

Music Fan

If I turn on the random player on songs that I like and next i manually select a song from the same place, this switch off the random player. Google Pixel 2 xl, last stable on play store

305 Views

0 replies

0 likes

Android
Your Music
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Unicode support issues in new update?

PlanPremiumCountryNetherlandsDeviceOnePlus 5Operating SystemAndroid 9 (OxygenOS 9.0.6) My Question or IssueIt seems that in the new update (8.5.10.774) there are random issues with symbols that were displayed fine before. See e.g. https://open.spotif...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 5 Operating System Android 9 (OxygenOS 9.0.6)   My Question or Issue It seems that in the new update (8.5.10.774) there are random issue...

362 Views

0 replies

0 likes

  • 362 Views
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[Daily Mixes] [Android] Can't play Daily Mixes on phone app

Hi all, I can not access my daily mixes on my Android phone. It's the exact same issue as described in https://community.spotify.com/t5/Android/Can-t-open-play-Daily-Mixes-on-phone-app/m-p/4416070 Only thing to add is that after I play a mix from my ...

Visitor

Hi all, I can not access my daily mixes on my Android phone. It's the exact same issue as described in https://community.spotify.com/t5/Android/Can-t-open-play-Daily-Mixes-on-phone-app/m-p/44160...

user-removed

Not applicable

757 Views

1 replies

0 likes

Daily Mixes
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Playlist - Download all

Hi. To save carrier data on my plan, I download all my playlists. I would like to see a way to make all playlists available offline (download) in one single click. When getting a new device, re-installing spotify, etc... I have to bring up the contex...

Music Fan

Hi.   To save carrier data on my plan, I download all my playlists.   I would like to see a way to make all playlists available offline (download) in one single click.   When get...

295 Views

0 replies

0 likes

  • 295 Views
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Android - Notification controls & car media keys

Hi. When using Spotify connected over Bluetooth to my aftermarked headunit, the media controls (play, pause, next, previous) are not responding. Using one of these media contols from the Android notification solves the issue. I can then successfully ...

Music Fan

Hi.   When using Spotify connected over Bluetooth to my aftermarked headunit, the media controls (play, pause, next, previous) are not responding.   Using one of these media contols fro...

288 Views

0 replies

0 likes

  • 288 Views
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  • 0 likes