Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375926 Views

541 replies

34 likes

Account
Free
  • 375926 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7543 Views

0 replies

7 likes

  • 7543 Views
  • 0 replies
  • 7 likes

Spotify loading library tab no longer loads correctly.

PlanPremiumCountryUnited KingdomDeviceHuawei P20Operating SystemAndroid 9.0 My Question or IssueAfter the latest update, when opening the app the first screen loads fine. However, when tapping on the 'Your Library' the content does not load until i c...

Newbie

Plan Premium Country United Kingdom Device Huawei P20 Operating System Android 9.0   My Question or Issue After the latest update, when opening the app the first screen loads fine. How...

341 Views

0 replies

2 likes

  • 341 Views
  • 0 replies
  • 2 likes

Can't Play Songs in Like Songs Playlist

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueFirst of all, just to hop on the hate train, the new UI is horrible. Spotify, please go back. If it ain't broke don't fix it. Since the new update, I can no...

Newbie

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue First of all, just to hop on the hate train, the new UI is horrible. Spotif...

296 Views

0 replies

3 likes

  • 296 Views
  • 0 replies
  • 3 likes

Random player doesn't keep on, on the song that I liked

If I turn on the random player on songs that I like and next i manually select a song from the same place, this switch off the random player. Google Pixel 2 xl, last stable on play store

Music Fan

If I turn on the random player on songs that I like and next i manually select a song from the same place, this switch off the random player. Google Pixel 2 xl, last stable on play store

295 Views

0 replies

0 likes

Android
Your Music
  • 295 Views
  • 0 replies
  • 0 likes

Unicode support issues in new update?

PlanPremiumCountryNetherlandsDeviceOnePlus 5Operating SystemAndroid 9 (OxygenOS 9.0.6) My Question or IssueIt seems that in the new update (8.5.10.774) there are random issues with symbols that were displayed fine before. See e.g. https://open.spotif...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 5 Operating System Android 9 (OxygenOS 9.0.6)   My Question or Issue It seems that in the new update (8.5.10.774) there are random issue...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

[Daily Mixes] [Android] Can't play Daily Mixes on phone app

Hi all, I can not access my daily mixes on my Android phone. It's the exact same issue as described in https://community.spotify.com/t5/Android/Can-t-open-play-Daily-Mixes-on-phone-app/m-p/4416070 Only thing to add is that after I play a mix from my ...

Visitor

Hi all, I can not access my daily mixes on my Android phone. It's the exact same issue as described in https://community.spotify.com/t5/Android/Can-t-open-play-Daily-Mixes-on-phone-app/m-p/44160...

user-removed

Not applicable

717 Views

1 replies

0 likes

Daily Mixes
  • 717 Views
  • 1 replies
  • 0 likes

Playlist - Download all

Hi. To save carrier data on my plan, I download all my playlists. I would like to see a way to make all playlists available offline (download) in one single click. When getting a new device, re-installing spotify, etc... I have to bring up the contex...

Music Fan

Hi.   To save carrier data on my plan, I download all my playlists.   I would like to see a way to make all playlists available offline (download) in one single click.   When get...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Android - Notification controls & car media keys

Hi. When using Spotify connected over Bluetooth to my aftermarked headunit, the media controls (play, pause, next, previous) are not responding. Using one of these media contols from the Android notification solves the issue. I can then successfully ...

Music Fan

Hi.   When using Spotify connected over Bluetooth to my aftermarked headunit, the media controls (play, pause, next, previous) are not responding.   Using one of these media contols fro...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Can't play Explicit content!

PlanPremiumCountryIndiaDeviceMi Redmi 4XOperating SystemAndroid Nogat My Question or IssueI can't play Explicit content even when I have 18+ account and have enable the allow Explicit content option in the settings..

Newbie

Plan Premium Country India Device Mi Redmi 4X Operating System Android Nogat   My Question or Issue I can't play Explicit content even when I have 18+ account and have enable the allow...

495 Views

0 replies

0 likes

explicit content
  • 495 Views
  • 0 replies
  • 0 likes

Reverse the new update

Just reverse the new update on Android.

Newbie

Just reverse the new update on Android.

Arikabeth

Roadie

2736 Views

7 replies

18 likes

  • 2736 Views
  • 7 replies
  • 18 likes

Modify download time feature

https://community.spotify.com/t5/Android/Modify-download-time-feature/td-p/4366803 I found that someone have given this suggestion for a long time ago. Many other apps have this feature and it is very very useful since I know that my phone got very v...

Newbie

https://community.spotify.com/t5/Android/Modify-download-time-feature/td-p/4366803   I found that someone have given this suggestion for a long time ago. Many other apps have this feature and ...

929 Views

0 replies

0 likes

  • 929 Views
  • 0 replies
  • 0 likes

New "Liked Songs" Playlist Display Issue

PlanPremiumCountryU.S.DeviceSamsung Galaxy J7 2018Operating SystemAndroid My Question or IssueAfter performing a search within the Liked Songs playlist, the last song on the list is partially obscured by the 'now playing' area at the bottom of the sc...

Music Fan

Plan Premium Country U.S. Device Samsung Galaxy J7 2018 Operating System Android   My Question or Issue After performing a search within the Liked Songs playlist, the last song on the ...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Follow issues

PlanPremiumCountryUsaDevice(Samsung galaxy note 9 edge)Operating System(Android Pie.) There are certain artists, too many to name, that I just cant follow. I click follow. Everything's good After spotify shuts down and opens back up, it's no longer f...

Newbie

  Plan Premium Country Usa Device (Samsung galaxy note 9 edge) Operating System (Android Pie.)   There are certain artists, too many to name, that I just cant follow.  I clic...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Solved!! Library has changed

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy library has gotten all mixed up since the latest update. I had it alphabetized so I could fin...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My library has ...

Loxer

Community Legend

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

My library has changed - how do I change it back?

My Question or Issue My library format has suddenly completely changed and the "Recently played" section has disappeared. How so I get it back? It's a really useful feature that I use *a lot*, I can't imagine any of your developers would think it was...

Newbie

My Question or Issue   My library format has suddenly completely changed and the "Recently played" section has disappeared.   How so I get it back? It's a really useful feature that I u...

Loxer

Community Legend

560 Views

1 replies

2 likes

  • 560 Views
  • 1 replies
  • 2 likes

the new mobile update is hot trash

PlanPremiumCountry DeviceSamsung Galaxy8 who okays this kind of stuff? who looks at an update that clearly makes things more difficult to use AND removes features, and thinks "yea this is great". 10/10 awful points.

Newbie

  Plan Premium Country   Device Samsung Galaxy8     who okays this kind of stuff? who looks at an update that clearly makes things more difficult to use AND removes featu...

Loxer

Community Legend

555 Views

1 replies

7 likes

  • 555 Views
  • 1 replies
  • 7 likes

After the recent Update (version 8.5. 11.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Loxer

Community Legend

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

"Playlists" list order is not synced (Screenshot attached).

PlanPremiumDeviceSamsung Galaxy S8 (SM-G950F)Operating SystemAndroid P (9)Spotify Version8.5.10.774My Question or IssueSince the last update, my "Playlists" list is not synced.

Casual Listener

Plan Premium Device Samsung Galaxy S8 (SM-G950F) Operating System Android P (9) Spotify Version 8.5.10.774 My Question or Issue Since the last update, my "Playlists" list is not synced.

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

New update

PlanPremiumCountryCandaDeviceSamsung Galaxy s8Operating SystemAndroid My Question or IssueMy only concern with this new update at all, is that everytime I go to my liked songs and pick one specifically, it turns off my shuffle mode, and I have to "op...

Newbie

  Plan Premium Country Canda Device Samsung Galaxy s8 Operating System Android    My Question or Issue My only concern with this new update at all, is that everytime I go to...

Loxer

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Android App starts playing without prompt. / Switches to Chrome Player without prompt

Plan: PremiumDevice: Droid TurboOperating System: 8.0 My Question or Issue:The android app has taken to starting to play on its own while the phone is sitting locked. The music it starts playing seems completely unrelated to anything I was listening,...

Newbie

Plan: Premium Device: Droid Turbo Operating System: 8.0   My Question or Issue: The android app has taken to starting to play on its own while the phone is sitting locked. The music it st...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

Shuffle turns off / Search bar

PlanPremiumCountryChileDeviceMoto x4Operating SystemAndroid Oreo My Question or IssueShuffle turns off every time I pick a song of my librarie and is anoying when you first take off the search bar of the playlist I was **bleep** but it was still in t...

Newbie

  Plan Premium Country Chile Device Moto x4 Operating System Android Oreo   My Question or Issue Shuffle turns off every time I pick a song of my librarie and is anoying when you...

431 Views

0 replies

0 likes

badchoices
bugs
Help
  • 431 Views
  • 0 replies
  • 0 likes