Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
48289 Views
66 replies
25 likes

48289 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880562 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880562 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26960 Views
4 replies
0 likes

26960 Views
4 replies
0 likes

Disk almost full issue

PlanPremiumCountry: Philippines DeviceSamsung Galaxy S10+Operating SystemAndroid Pie My Question or IssueI get this pop-up message when I open the app. When I go to check the app storage, Downloads only shows 3.6GB; Other Apps shows 26.3GB; & Free sh...

Liljinx5
Newbie
Plan Premium Country: Philippines Device Samsung Galaxy S10+ Operating System Android Pie My Question or Issue I get this pop-up message when I open the app. When I go to chec...
2019-05-19 6:58:14 PM
911 Views
0 replies
3 likes

911 Views
0 replies
3 likes

Solved!! "Connecting to Spotify" notification won't go away. Why?

The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even running in the background. All my notifications for ever...

Mistaminer
Casual Listener
The past week or so ive started getting a "connecting to Spotify" notification seemingly at random that will absolutely not go away. It appears when I'm not even using the app and it's not even runni...
2018-11-23 6:09:21 PM
2019-05-19 9:44:34 AM
tobler
Newbie
29736 Views
21 replies
0 likes
clear

29736 Views
21 replies
0 likes

Offline Listening Question

PlanPremiumDevice Samsung GalaxyOperating SystemAndroid Oreo My Question or IssueI will be a little bit off the grid due to offshore work but will make it online couple of times in a month but with a very very restricted Data Cap which usually around...

twixcabrera
Newbie
Plan Premium Device Samsung Galaxy Operating System Android Oreo My Question or Issue I will be a little bit off the grid due to offshore work but will make it online couple...
2019-05-18 7:31:43 PM
735 Views
0 replies
0 likes

735 Views
0 replies
0 likes

Spotify stops after lock the screen

PlanPremiumCountryArgentinaDeviceSamsung S10Operating SystemAndroid My Question or IssueWhen I lock the screen the music produced by spotify just stops. It were downloaded music, and I don't have any data service restriction or power saver. Thanks!

Ccampagna
Newbie
Plan Premium Country Argentina Device Samsung S10 Operating System Android My Question or Issue When I lock the screen the music produced by spotify just stops. It were downloaded mu...
2019-05-17 12:12:41 AM
2019-05-18 6:51:58 PM
leviE
Composer
2932 Views
1 replies
0 likes
download music
lockscreen
S10
stop

2932 Views
1 replies
0 likes

Problem with volume

PlanPremiumCountryBrazilDeviceXiaomi Redmi 5SOperating System(Android Oreo) My Question or IssueEvery time i receive a Whatsapp notificaion the volume decreases, there's any solution for that?it's very annoying Thanks

pnmat
Newbie
Plan Premium Country Brazil Device Xiaomi Redmi 5S Operating System (Android Oreo) My Question or Issue Every time i receive a Whatsapp notificaion the volume decreases, there's...
2019-05-18 5:21:24 PM
561 Views
0 replies
0 likes

561 Views
0 replies
0 likes

Superuser Contribution Android app asking to get premium

Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad. Do not comment on this thread if your suggestion will ...

user-removed
Visitor
Despite having a premium account, the Android app has suddenly started asking me to get premium. I have tried logging out and logging back in but to no avail. I do not face this issue on my iPad.&nbs...
2019-05-18 1:39:11 PM
2019-05-18 5:16:14 PM
Katerina
Spotify Legend
783 Views
1 replies
0 likes

783 Views
1 replies
0 likes

Superuser Contribution Daily Mix playlists don't work in App

I have a Family plan account in the USA. I use a Pixel 2XL running Android 9. My desktop is a PC running Windows 7 Pro 64 bit.My Question or IssueThe Spotify App will not retrieve, display or play any of my Daily Mix playlists on my mobile phone. Whe...

DaveB1967
Newbie
I have a Family plan account in the USA. I use a Pixel 2XL running Android 9. My desktop is a PC running Windows 7 Pro 64 bit. My Question or Issue The Spotify App will not retrieve, di...
2019-05-14 3:59:46 AM
2019-05-18 4:36:12 PM
Peter
Spotify Legend
1391 Views
1 replies
2 likes

1391 Views
1 replies
2 likes

Superuser Contribution Interface's poor quality on Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy A8 2018Operating SystemAndroid Pie My Question or IssueSince Spotify got its new design on the now playing tab the color background behind the album's cover started to have very poor quality. The rendering...

DiegoSpader
Newbie
Plan Premium Country Brazil Device Samsung Galaxy A8 2018 Operating System Android Pie My Question or Issue Since Spotify got its new design on the now playing tab the color backgrou...
2019-05-13 11:05:14 PM
2019-05-18 3:58:29 PM
Peter
Spotify Legend
693 Views
1 replies
0 likes

693 Views
1 replies
0 likes

Song list won't load on certain artists

Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wantedPlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS...

Kosakewich
Casual Listener
Like the title says. I don't even get a green arrow. It's just a blank screen. I often have to settle for listening to something else when I really wanted Plan Premium Country Device (iP...
2019-05-17 11:06:15 PM
2019-05-18 2:54:43 PM
Sjohnst87
Casual Listener
674 Views
1 replies
0 likes

674 Views
1 replies
0 likes

Superuser Contribution Menus disappeared from 'your library' - Android App

Hi Spotify! My library used to have menus like the left image and then one day this changed to the setup on the right. I want to get this back! The image on the left is of my friends spotify app, the one on the right is mine. Both are the same versio...

jf36
Casual Listener
Hi Spotify! My library used to have menus like the left image and then one day this changed to the setup on the right. I want to get this back! The image on the left i...
2019-04-18 1:43:53 PM
2019-05-18 2:14:17 PM
Peter
Spotify Legend
1529 Views
6 replies
6 likes

1529 Views
6 replies
6 likes

Superuser Contribution All Playlist shuffle on android! NEED HELP🙏🙏

How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly?DEVICE:- Samsung galaxy S7edge ANDROID:- Version OREOMODEL:- release year 2017Rest is fine.

Tatarsengupta
Newbie
How can I shuffle and play all the playlists in my library at once, rather than shuffling each playlists interiorly? DEVICE:- Samsung ga...
2019-05-13 10:06:38 PM
2019-05-18 2:00:13 PM
Peter
Spotify Legend
1216 Views
1 replies
0 likes
Full library Shuffle in Android

1216 Views
1 replies
0 likes

Car Bluetooth connection stuttering all the time

Spotify keeps jumping/stuttering only when connected to the car Bluetooth. The same problem is happening in two different cars. All my other apps work fine so the problem is just with Spotify. I have read multiple treads in regards to this issue but ...

Senconken
Newbie
Spotify keeps jumping/stuttering only when connected to the car Bluetooth. The same problem is happening in two different cars. All my other apps work fine so the problem is just with Spotify. I have...
2019-05-18 1:13:29 PM
604 Views
0 replies
1 likes

604 Views
0 replies
1 likes

Superuser Contribution Local files wont download from computer

The local files appear but it isn't downloading to the tablet. I disabled my firewall and I think I am on the same network because spotify connect works and I guess that would mean that i am on the correct network.

wonders128
Newbie
The local files appear but it isn't downloading to the tablet. I disabled my firewall and I think I am on the same network because spotify connect works and I guess that would mean that i am on the c...
2019-05-12 6:26:05 PM
2019-05-18 11:04:07 AM
Guido
Spotify Legend
648 Views
1 replies
0 likes

648 Views
1 replies
0 likes

Superuser Contribution Blocking Unknown Devices?

So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade playlists using my premium account they don't ever mes...

Partyguy255
Newbie
So I've been using spotify for a long time through my Facebook and in the last month or so I got premium and since I got it some chrome book keeps using my account and listening to random premade pla...
2019-05-12 4:10:22 PM
2019-05-18 10:12:33 AM
Guido
Spotify Legend
601 Views
1 replies
0 likes

601 Views
1 replies
0 likes

Superuser Contribution Music stops playing by itself

PlanPremiumCountryCanada DeviceSamsung S8Operating SystemAndroid One UI version 1.0Adroid version 9 My Question or IssueWhen I am playing music the app shuts down after playing one and a half songs and I have to restart the app..it happens with both ...

SJN1960
Casual Listener
Plan Premium Country Canada Device Samsung S8 Operating System Android One UI version 1.0 Adroid version 9 My Question or Issue When I am playing music the app shuts...
2019-04-13 4:18:10 PM
2019-05-18 9:55:09 AM
Katerina
Spotify Legend
1206 Views
7 replies
1 likes

1206 Views
7 replies
1 likes

Controlling from my phone

PlanFreeCountryUnited StatesDeviceSamsung Galaxy 9Operating System My Question or IssueI try to control spotify from my phone sometimes. I play the music on my computer but it won't let me use my phone as the remote control unless I download it again...

derpnessdenae
Newbie
Plan Free Country United States Device Samsung Galaxy 9 Operating System My Question or Issue I try to control spotify from my phone sometimes. I play the music on my ...
2019-05-18 2:13:13 AM
408 Views
0 replies
0 likes

408 Views
0 replies
0 likes

Downloaded playlists losing their downloaded status

PlanPremiumCountryUKDevice(Android car stereo)My Question or Issue I keep getting an issue where I downloaded my playlists for offline listening and they randomly lose their downloaded status (the green arrow). I updated spotify the other day and the...

bruceiow
Newbie
Plan Premium Country UK Device (Android car stereo) My Question or Issue I keep getting an issue where I downloaded my playlists for offline listening and they randomly lose their down...
2019-05-17 10:33:29 PM
2019-05-18 1:18:23 AM
Biggus_Dickus
Casual Listener
626 Views
1 replies
0 likes

626 Views
1 replies
0 likes

Library View

I am a musician and I have to listen my songs before reherasal.Yesterday my Library view changed immediately and it is very hard to use.But it is not the essential problem.The essential problem is that I can't listen songs when I enter songs from art...

Cyborgonbass
Newbie
I am a musician and I have to listen my songs before reherasal.Yesterday my Library view changed immediately and it is very hard to use.But it is not the essential problem.The essential problem is th...
2019-05-17 12:11:35 AM
343 Views
0 replies
1 likes

343 Views
0 replies
1 likes

Foreground app loses focus(?) when Spotify starts a new song

On my Android Pixel 2XL I'll typically play Spotify in the background while using Google Maps navigation, but for the past few weeks I've found Maps will minimize to picture-in-picture mode whenever the track changes in Spotify. I can restore Maps to...

JSStaedtler
Casual Listener
On my Android Pixel 2XL I'll typically play Spotify in the background while using Google Maps navigation, but for the past few weeks I've found Maps will minimize to picture-in-picture mode whenever ...
2019-05-17 10:47:48 PM
404 Views
0 replies
0 likes

404 Views
0 replies
0 likes

App stops responding with some songs

PlanPremiumCountryThailandDeviceXiaomi A1Operating SystemAndroid 9 My Question or IssueAfter upgrading to premium, a "welcome to premium" playlist appeared on my library. I tried to play some songs and they all caused the app to stop responding when ...

Krungthep
Casual Listener
Plan Premium Country Thailand Device Xiaomi A1 Operating System Android 9 My Question or Issue After upgrading to premium, a "welcome to premium" playlist appeared on my library. I t...
2019-05-17 7:37:24 PM
2019-05-17 7:44:11 PM
Krungthep
Casual Listener
685 Views
1 replies
0 likes
Android
Crash
Premium
stop responding

685 Views
1 replies
0 likes

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