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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111322 Views

26 replies

3 likes

  • 111322 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223928 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223928 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581183 Views

79 replies

3 likes

  • 581183 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478446 Views

577 replies

40 likes

Account
Free
  • 478446 Views
  • 577 replies
  • 40 likes

All Songs not there

PlanPremiumCountryUSDeviceSamsung Note 8Operating SystemAndroid Pie My Question or IssueHi Spotify! First of all. Amazing service. That's a plus! Second. This latest update just sucked. I often play songs from albums that I dont "like" as you put it....

Casual Listener

Plan Premium Country US Device Samsung Note 8 Operating System Android Pie   My Question or Issue Hi Spotify!  First of all. Amazing service. That's a plus!    Second...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Superuser Contribution All Saved Albums Added to Liked Playlist

PlanPremiumCountryUnited States DeviceSamsung GalaxyOperating SystemAndroid My Question or IssueHello, I'm a fairly new user of Spotify premium. When I first started I was mildly disappointed that you couldn't like individual songs from saved/liked a...

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy Operating System Android   My Question or Issue Hello, I'm a fairly new user of Spotify premium.  When I first sta...

HopelessUser

Regular

943 Views

3 replies

0 likes

  • 943 Views
  • 3 replies
  • 0 likes

Number of songs in playlist

How can i find out on my Android device how many songs i have in a playlist? Since update doesnt show me any more or cant find the information.

Music Fan

How can i find out on my Android device how many songs i have in a playlist? Since update doesnt show me any more or cant find the information.

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Superuser Contribution Issues with latest update

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHaving real problems since the latest update forced on us. My music library is unusable. I us...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Having ...

Peter

Spotify Legend

1929 Views

2 replies

2 likes

  • 1929 Views
  • 2 replies
  • 2 likes

Superuser Contribution Instagram share option not available for One Plus 6

PlanPremiumCountryIndia DeviceOne Plus 6Operating SystemAndroid PMy Question or IssueWhen I try opening the share menu for a song, I get all the options necessary to share the link of the song — including Instagram direct. However, I don't see any op...

Newbie

Plan Premium Country India   Device One Plus 6 Operating System Android P My Question or Issue When I try opening the share menu for a song, I get all the options necessary to share th...

Peter

Spotify Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app- Podcast skips to end

Plan- PremiumCountry- USDevice - Google Pixel 3Operating System- Android 9 My Question or IssueVery often I start a podcast episode, listen to a part of it, and turn the app off. When I want to get back to the episode, the app shows it as "played" an...

Casual Listener

Plan- Premium Country- US Device - Google Pixel 3 Operating System- Android 9   My Question or Issue Very often I start a podcast episode, listen to a part of it, and turn the app off. Whe...

Peter

Spotify Legend

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect to chromecast on some albums

I can't get connection to my chromecast on some albums while I can get connection on other albums. I'm running android on a Huawei phone. Can someone help me out please?

Casual Listener

I can't get connection to my chromecast on some albums while I can get connection on other albums.    I'm running android on a Huawei phone.    Can someone help me out please?...

Peter

Spotify Legend

1393 Views

4 replies

1 likes

  • 1393 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify disables shuffle by itself

PlanPremium DeviceGalaxy S8 Operating SystemAndroid 8.0 My Question or Issue Android App is always disabling shuffle after couple of hours. (wow pls fix this support platform. check the usabilit... on mobile it really sucks)

Regular

    Plan Premium   Device Galaxy S8   Operating System Android 8.0   My Question or Issue   Android App is always disabling shuffle after couple of hours. (...

Peter

Spotify Legend

2985 Views

9 replies

4 likes

bug
  • 2985 Views
  • 9 replies
  • 4 likes

Username displayed on my parameters corresponding to my password

PlanPremiumCountryFranceDeviceNokia 8Operating SystemAndroid 9 When I go on parameters in the spotify apps, The name displayed is not my username, its my password, I change my password but it displays my old password. It's a really big security issue...

Newbie

Plan Premium Country France Device Nokia 8 Operating System Android 9   When I go on parameters in the spotify apps, The name displayed is not my username, its my password, I change my ...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Superuser Contribution Storage on SD card

PlanPremiumCountryGERDevicesonyOperating SystemAndroid 9 My Question or IssueSince last Spotify Update I can't swap my storage place to my SD-cardOnly got the "Log out" butten under "Other" no storage since I've got 3.3k songs on my SD card it kinda ...

Casual Listener

  Plan Premium Country GER Device sony Operating System Android 9   My Question or Issue Since last Spotify Update I can't swap my storage place to my SD-card Only got the "Lo...

Katerina

Spotify Legend

844 Views

3 replies

0 likes

  • 844 Views
  • 3 replies
  • 0 likes

Superuser Contribution Saved Albums not in Saved Songs playlist

PlanPremiumCountryUSADeviceNote9Operating SystemAndroid Oreo My Question or IssueThere is no way for me to view all my music in one place. Now when I save albums, they are not listed in my "saved songs" playlist, and I can't sort by artist. Also, whe...

Newbie

Plan Premium Country USA Device Note9 Operating System Android Oreo   My Question or Issue There is no way for me to view all my music in one place.  Now when I save albums, ...

Katerina

Spotify Legend

894 Views

2 replies

0 likes

  • 894 Views
  • 2 replies
  • 0 likes

Superuser Contribution Daily mixes on android not updating

Plan PremiumCountry VietnamDevice NOKIA 6.1 PLUSOperating System Android 9Hello spotify community, I'm having a problem with spotify app on my phone. The daily mixes refresh daily normal on my pc but on my phone the daily mixes pics update but when i...

Regular

Plan Premium Country Vietnam Device NOKIA 6.1 PLUS Operating System Android 9 Hello spotify community, I'm having a problem with spotify app on my phone. The daily mixes refresh daily normal on m...

NhanPhu

Regular

1346 Views

7 replies

1 likes

  • 1346 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify premium widget Samsung S9 not working

PlanPremiumCountryNetherlandsDeviceSamsung S9Operating SystemAndroid 9 My Question or IssueProblems with Spotify widget on my Samsung S9. Widget says: Problem loading widget. 4G connection/WIFI all working correctly. System and app updated recently.

Newbie

Plan Premium Country Netherlands Device Samsung S9 Operating System Android 9   My Question or Issue Problems with Spotify widget on my Samsung S9. Widget says: Problem loading widget....

Katerina

Spotify Legend

1024 Views

1 replies

2 likes

  • 1024 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify Stations - Offline?

PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueHow do I listen to Stations offline (the new app)? I'm looking to replace Pandora and this is a mandatory feature to be able to do that. Is this possible?

Newbie

Plan Premium Country USA Device Pixel 2 XL Operating System Android 9   My Question or Issue How do I listen to Stations offline (the new app)? I'm looking to replace Pandora and this ...

Katerina

Spotify Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Playlist editing

PlanFreeCountryLatvia DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueCurrently using Spotify Free, but have a Google music paid Account I´ve had for years. Given that Google music is about to be folded into Youtube music I was...

Casual Listener

  Plan Free Country Latvia   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Currently using Spotify Free, but have a Google music paid Ac...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Superuser Contribution random album plays that's not wanted

The past month Dwele's album keeps starting in the middle of me playing any song from any of my playlist or spotify playlist. I have spotify connected to multiple devices and they all do the same thing even though none of my devices have the song pla...

Newbie

The past month Dwele's album keeps starting in the middle of me playing any song from any of my playlist or spotify playlist. I have spotify connected to multiple devices and they all do the same thi...

Katerina

Spotify Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution On going music playing issue

Im a premium member using a samsung galaxy S9+ after the update changing the playlist layouts etc i have developed an issue with my music playing. While i am listening to music whether from my device or a blutooth speakr/headphones my music randomly ...

Newbie

Im a premium member using a samsung galaxy S9+ after the update changing the playlist layouts etc i have developed an issue with my music playing. While i am listening to music whether from my device...

Katerina

Spotify Legend

642 Views

2 replies

1 likes

  • 642 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playlist switches to random song when connecting to Bluetooth devices

PlanPremiumCountryUSADeviceLG K30Operating SystemAndroid Whenever I have Spotify playing on my phone and then connect it to a Bluetooth device (my car, a speaker, headphones, etc.), the playlist I am listening to randomly switches to a different song...

Roadie

Plan Premium Country USA Device LG K30 Operating System Android     Whenever I have Spotify playing on my phone and then connect it to a Bluetooth device (my car, a speaker, headp...

Katerina

Spotify Legend

5038 Views

1 replies

2 likes

bluetooth
  • 5038 Views
  • 1 replies
  • 2 likes

Filter button on library doesn't work

PlanPremiumCountryAustraliaDeviceOnePlus5Operating SystemAndroid Oreo My Question or Issue I can no longer sort my albums in the app, as pressing the Filters button does nothing. If I use the search bar I can type and search, but the cancel and x but...

Music Fan

  Plan Premium Country Australia Device OnePlus5 Operating System Android Oreo   My Question or Issue   I can no longer sort my albums in the app, as pressing the Filt...

558 Views

0 replies

1 likes

  • 558 Views
  • 0 replies
  • 1 likes

Missing/Deleted feature: Shuffle all downloaded songs

PlanPremiumCountryUSA, however I use it all over the world. DevicePixel 3XLOperating SystemAndroid v9 My Question or IssueBefore the latest Android update I could easily 'Shuffle all Downloaded Songs' but it seems like I can no longer do that. I can'...

Newbie

Plan Premium Country USA, however I use it all over the world.   Device Pixel 3XL Operating System Android v9   My Question or Issue Before the latest Android update I could easi...

490 Views

0 replies

1 likes

Downloaded tracks
Offline listening
  • 490 Views
  • 0 replies
  • 1 likes