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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

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cohendylan1

Music Fan

195278 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195278 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

536753 Views

78 replies

3 likes

  • 536753 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440997 Views

565 replies

37 likes

Account
Free
  • 440997 Views
  • 565 replies
  • 37 likes

Not all Podcast Episodes are Being Shown

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid Oreo My Question or IssueMy list of episodes has hidden two of the last three episodes released for my favorite podcast. I only found out today after going to the 'Shows' tab and drilling down...

Newbie

Plan Premium Country USA Device Pixel 3 Operating System Android Oreo   My Question or Issue My list of episodes has hidden two of the last three episodes released for my favorite podc...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

What happens to Daily Drive downloaded songs when they are removed from the playlist?

PlanFree/PremiumCountry Device(Pixel 2)Operating System(Android.) My Question or IssueWhen I set my daily drive playlist to download, it automatically downloads songs as they get added to the playlist, but what happens to the songs that get removed f...

Newbie

Plan Free/Premium Country   Device (Pixel 2) Operating System (Android.)   My Question or Issue When I set my daily drive playlist to download, it automatically downloads songs as...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Artist view. Why ruin it? Customers like alphabetical libraries. Tidal is now an option.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

mkvs

Casual Listener

626 Views

1 replies

4 likes

Bring back alphabetical artist view. Easier to search library!
  • 626 Views
  • 1 replies
  • 4 likes

Track Information On Car Display Is Out Of Sync

HiI'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track information is shown on the screen in the car.But the p...

Casual Listener

Hi I'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track in...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

Can't View Downloaded Artists

PlanPremiumCountry: UK DeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueAm I losing my head or has the Spotify app decided I can't view artists I've downloaded in my library anymore? Instead, I can only view artist I've 'liked.' If its tr...

Newbie

Plan Premium Country: UK   Device iPhone 7 Operating System iOS 12.3.1   My Question or Issue Am I losing my head or has the Spotify app decided I can't view artists I've download...

459 Views

0 replies

2 likes

  • 459 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution App crashing when I attempt to play a few select songs

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S8Operating SystemAndroid 9 (Pie) My Question or IssueWhen I go to play a select few songs on the app on my phone, the app completely crashes. Every time this happens, I've had to go into my settings an...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy S8 Operating System Android 9 (Pie)   My Question or Issue When I go to play a select few songs on the app on my phone, the app com...

Peter

Spotify Legend

2733 Views

3 replies

1 likes

  • 2733 Views
  • 3 replies
  • 1 likes

Bluetooth, wrong metadata/metadata

PlanPremiumCountryTurkeyDevice(Huawei P20 Pro)Operating System(Android 9) My Question or IssueHello, I am facing an issue and I beleive I am not the only one. When playing a song in my car (2016 Vw Jetta), the track informations are not updated corre...

Casual Listener

Plan Premium Country Turkey Device (Huawei P20 Pro) Operating System (Android 9)   My Question or Issue Hello,   I am facing an issue and I beleive I am not the only one. &nbsp...

887 Views

0 replies

1 likes

  • 887 Views
  • 0 replies
  • 1 likes

New App Artists Page

PlanPremiumCountry DevicePixel 2XLOperating SystemAndroid latest My Question or IssueBefore the update I only ever saved albums that I liked to my library - pretty much never used the follow function. The artists for those albums would show up in my ...

Casual Listener

  Plan Premium Country   Device Pixel 2XL Operating System Android latest   My Question or Issue Before the update I only ever saved albums that I liked to my library - pret...

474 Views

0 replies

2 likes

  • 474 Views
  • 0 replies
  • 2 likes

Daily mixes appears on Android app but the content is missing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

user-removed

Not applicable

741 Views

2 replies

0 likes

Android
  • 741 Views
  • 2 replies
  • 0 likes

playing an album in the right running order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueplaying an album in the right running order

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue playing...

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

Superuser Contribution Full albums mixed up

PlanPremiumCountryUk DeviceSamsung Galaxy S8 PlusOperating SystemAndroid My Question or Issue Ever since the most recent update, full albums that I've saved to my liked songs are all mixed up and not in the right order, also when I click save entire ...

Casual Listener

Plan Premium Country Uk   Device Samsung Galaxy S8 Plus Operating System Android   My Question or Issue   Ever since the most recent update, full albums that I've saved to ...

Gavinsbeard

Casual Listener

1652 Views

3 replies

0 likes

  • 1652 Views
  • 3 replies
  • 0 likes

Same background color problem

cihazMeizu 16. İşletim sistemi Android 8.1 Sorum veya Sorunum Geri, duraklama ve sonraki butonunu göremiyorum Yeraltı rengiyle aynı siyah renk için.

Newbie

        cihaz Meizu 16.   İşletim sistemi  Android 8.1   Sorum veya Sorunum  Geri, duraklama ve sonraki butonunu göremiyorum Yeraltı rengiyle aynı s...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Connecting to spotify.... in Android Notification

All of a sudden Waze will not connect. Once a day or so a blue bar will say "In the car?" but it won't allow me to do anything. The toggle for the navigation is on. I have restarted the phone and cleared the cache. PlanPremiumCountryUnited States Dev...

Newbie

All of a sudden Waze will not connect. Once a day or so a blue bar will say "In the car?" but it won't allow me to do anything. The toggle for the navigation is on. I have restarted the phone and cle...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Download all music at once

PlanPremiumCountryBrazilDeviceASUS Zenfone MaxShotOperating SystemAndroid My Question or IssueThe interface of spotify don´t show anymore the option to see all my music on the library. Now shows just Playlist, Artist and Album. The worst part is to h...

Newbie

Plan Premium Country Brazil Device ASUS Zenfone MaxShot Operating System Android   My Question or Issue The interface of spotify don´t show anymore the option to see all my music on th...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

How does DailyMix work?

PlanPremiumCountryTWDeviceSamsung S8+Operating SystemAndroid 9 My Question or IssueI had 3 DailyMix playlists before I became Premium.But after one day, I only left 1 DailyMix playlist when I'm Premium. And now, I can't find out any DailyMix playlist...

Casual Listener

Plan Premium Country TW Device Samsung S8+ Operating System Android 9   My Question or Issue I had 3 DailyMix playlists before I became Premium. But after one day, I only left 1 Daily...

DanifC

Composer

1169 Views

5 replies

0 likes

  • 1169 Views
  • 5 replies
  • 0 likes

How to rollback updated library?

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy A5 My Question or IssueHow do I rollback the Spotify app to the version before the last library update? This new system is terrible. I want the old system back: sort by artists, alphabetically, t...

Casual Listener

Plan Premium Country The Netherlands  Device Samsung Galaxy A5   My Question or Issue How do I rollback the Spotify app to the version before the last library update? This new syste...

641 Views

0 replies

2 likes

  • 641 Views
  • 0 replies
  • 2 likes

Unresponsive loading daily mix, 'null' in title bar.

PlanPremiumCountryNetherlandsDeviceAlldocube Young X5Operating SystemAndroid 7.0 NougatSpotify Version8.5.11.762 (but all the versions before had the same issue. ) Unresponsive loading daily mix. The green thingy keeps rotating and it shows 'null' in...

Newbie

Plan Premium Country Netherlands Device Alldocube Young X5 Operating System Android 7.0 Nougat Spotify Version 8.5.11.762  (but all the versions before had the same issue. )   Un...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Spotify on galaxy watch

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverytime I use spotify on my galaxy watch and my galaxy s8 goes into sleep I am unable to co...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Everyti...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

Superuser Contribution Home page always crashing

PlanFree, this happened on the 2nd day of me trying your app.CountryLebanonDeviceSamsung A10Operating SystemAndroidApp Version8.4.88.150 My Question or IssueHello, I'm having an issue with the app and I'm not able to opent he home page at all. I've a...

Newbie

Plan Free, this happened on the 2nd day of me trying your app. Country Lebanon Device Samsung A10 Operating System Android App Version 8.4.88.150   My Question or Issue Hello, I'm ha...

Peter

Spotify Legend

799 Views

1 replies

0 likes

  • 799 Views
  • 1 replies
  • 0 likes