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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Playlist search doesn't filter

Plan: PremiumCountry: Germany Device: Nexus 6POperating System: Android 8.1.0 (Oreo) My Question or IssueHey, first of all, I might be missing something here. I'm using the "search playlist" as a way to filter it because the "filter" bar is gone sinc...

Regular

Plan: Premium Country: Germany   Device: Nexus 6P Operating System: Android 8.1.0 (Oreo)   My Question or Issue Hey,   first of all, I might be missing something here. I'...

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Spotify purging my songs

PlanFreeCountryUSAOperatingAndroidMy Question or IssueAlmost the entire discography of 2 bands was purged from my "liked songs" list, with no way to get them back on. They still show up as liked, and when removing/re-adding the heart, a message sayin...

Newbie

Plan Free Country USA Operating Android My Question or Issue Almost the entire discography of 2 bands was purged from my "liked songs" list, with no way to get them back on. They still show up...

502 Views

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No Changes in Recommendations

Hi , I have been using Spotify in India since launch on Samsung A7 (with Pie update). The App has stopped updating the recommended playlists and albums and keeps showing the same. Most of them I dont even listen to. Albums are static and not changing...

Regular

Hi , I have been using Spotify in India since launch on Samsung A7 (with Pie update). The App has stopped updating the recommended playlists and albums and keeps showing the same. Most of them I dont...

268 Views

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[Mobile] Artist page not loading when accessing from the library

PlanPremiumCountryUSADeviceLG rebel 4Operating SystemAndroid Oreo My Question or IssueThis seems to be an issue you claim to have fixed but clearly have not. When i go into the artists page in my library and try to select an artist, specifically Agai...

Casual Listener

Plan Premium Country USA Device LG rebel 4 Operating System Android Oreo   My Question or Issue This seems to be an issue you claim to have fixed but clearly have not.  &nbs...

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Not allowed to view Release Notes?

I've been wanting to view the release notes for updates that you guys put out. I finally decided to search here for them. I found a post by Per that links to all patch notes for each system, but it says access denied for each of the links.You do not ...

Newbie

I've been wanting to view the release notes for updates that you guys put out. I finally decided to search here for them. I found a post by Per that links to all patch notes for each system, but it s...

283 Views

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I don't have equalizer

PlanPremiumCountryItalyDeviceHuawei Mate10 liteOperating SystemAndroid My Question or IssueMy Spotify App (v. 8.5.2.759) does not have the equalizer where it is supposed to be (see attachment). Why? How can I get it?

Casual Listener

Plan Premium Country Italy Device Huawei Mate10 lite Operating System Android   My Question or Issue My Spotify App (v. 8.5.2.759) does not have the equalizer where it is supposed to b...

Bittencourt

Spotify Star

615 Views

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Lock Screen Controls

PlanPremiumCountryUSDeviceGalaxy S10eOperating SystemAndroid Pie with One UI 1.1My Question or IssueI have a galaxy s10e and have found that while in my lock screen I am unable to interact with the play/pause or skipping. I only recently upgraded to ...

Newbie

Plan Premium Country US Device Galaxy S10e Operating System Android Pie with One UI 1.1 My Question or Issue I have a galaxy s10e and have found that while in my lock screen I am unable to i...

Derivel

Regular

683 Views

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No Dislike Button on Daily Mix

PlanPremiumCountryUSADeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or IssueI no longer have a dislike button when listening to the daily mix playlists. It's not in any hidden menus I can find either. Anyone else experiencing this?

Newbie

Plan Premium Country USA Device Google Pixel 2 Operating System Android 9   My Question or Issue I no longer have a dislike button when listening to the daily mix playlists. It's not i...

426 Views

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"Tu librería" tiene una UI diferente

Que tal, soy parte de un plan familiar, actualmente uso un Sony Xperia XA2 Ultra con Android 9. Cuando recién comencé a usar Spotify (a inicios del año 2019), en mi librería tenía una UI donde podía reproducir todas las canciones que había descargado...

Newbie

Que tal, soy parte de un plan familiar, actualmente uso un Sony Xperia XA2 Ultra con Android 9.  Cuando recién comencé a usar Spotify (a inicios del año 2019), en mi librería tenía una UI donde...

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Quot; in lyrics

Lyrics are showing "quot;" rather than double quotes. Messing with my karaoke skills Not a huge deal, but probably a pretty easy fix. Screenshot attached. Android 8.1 Galaxy Note 8

Regular

Lyrics are showing "quot;" rather than double quotes. Messing with my karaoke skills 😉 Not a huge deal, but probably a pretty easy fix. Screenshot attached.    Android 8.1 Galaxy Note 8

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lyrics
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Playing a single track defaults to Repeat.

PlanPremiumCountryUKDeviceGalaxy S10+ Operating SystemAndriod P My Question or IssueWhen I choose a single track to play it defaults to repeat that single track. I've tried re installing. I've tried changing password. I've tried clearing the cache on...

Casual Listener

Plan Premium Country UK Device Galaxy S10+  Operating System Andriod P   My Question or Issue When I choose a single track to play it defaults to repeat that single track. &n...

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Online

PlanremiumCountryItalyDeviceHonor view 10 liteOperating SystemEmui 9 (android 9)My Question or IssueSometimes, when I can add a song into a playlist it tell me "go online to see the menu" But i'm online... I'm listening songs in streaming...

Casual Listener

Plan remium Country Italy Device Honor view 10 lite Operating System Emui 9 (android 9) My Question or Issue Sometimes, when I can add a song into a playlist it tell me "go online to see the...

Jᴀᴄᴋ

Roadie

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Samsung Gear App and this website fail

https://www.twitlonger.com/show/n_1sqsbou My Question or Issue: read the link and see the attached pics

Newbie

https://www.twitlonger.com/show/n_1sqsbou   My Question or Issue: read the link and see the attached pics  

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Autoplay turning off

I'm having an issue work autoplay shutting itself off. I'll turn it on in the settings and I can exit my settings, go back into it and it'll be turned off. I love autoplay so much and since I updated to the latest version off the app, it went stay on...

Newbie

I'm having an issue work autoplay shutting itself off. I'll turn it on in the settings and I can exit my settings, go back into it and it'll be turned off. I love autoplay so much and since I updated...

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App not available in my country but should be

My plan is Premium, I'm located in Poland but Google Play says that app not available in my country, even though I have a Polish credit card attached to me Google Pay account, and this same credit card in my Spotify account. I have Xiaomi Mi A2 Lite,...

Newbie

My plan is Premium, I'm located in Poland but Google Play says that app not available in my country, even though I have a Polish credit card attached to me Google Pay account, and this same credit ca...

318 Views

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Can't get to bottom of playlist

PlanFree/PremiumCountryAustraliaDeviceSamsung Galaxy 9Operating System My Question or IssueI recently had to send my phone for repairs and was using an old phone in the meantime. I was able to use Spotify without any issues before my phone was sent f...

Newbie

  Plan Free/Premium Country Australia Device Samsung Galaxy 9 Operating System   My Question or Issue I recently had to send my phone for repairs and was using an old phone in the...

nori998320

Regular

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Songs do not appear

PlanPremiumCountryBrazilDeviceMotorola G5Operating SystemAndroid 8.1.0 My Question or IssueSome artists I usually listen to have more than 100 songs saved in my account. When I open the page of saved songs (downloaded or not downloaded) of these arti...

Newbie

Plan Premium Country Brazil Device Motorola G5 Operating System Android 8.1.0   My Question or Issue Some artists I usually listen to have more than 100 songs saved in my account. When...

251 Views

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Can't rewind or fast-foward in Android app.

PlanFree/PremiumUnited States DeviceSamsung Galaxy s10eOperating SystemAndroid 9 I just moved from an iPhone to a Samsung Galaxy s10e, and I can't figure out how to rewind and fast-foward a track in the Android Spotify app. On the iPhone I just had t...

Newbie

Plan Free/Premium United States   Device Samsung Galaxy s10e Operating System Android 9   I just moved from an iPhone to a Samsung Galaxy s10e, and I can't figure out how to rewi...

558 Views

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Solved!! [Android] Reason why Swipe to Queue isn't a feature

DeviceGalaxy S10Operating SystemAndroid P My Question or IssueI've recently changed back to Android, and one thing that caught my attention was the spotify's UI. There is no swipe feature whatsoever. You can't easily add song to the queue or edit pla...

Casual Listener

Device Galaxy S10 Operating System Android P   My Question or Issue I've recently changed back to Android, and one thing that caught my attention was the spotify's UI. There is no swipe fe...

MattSuda

Spotify Star

734 Views

1 replies

1 likes

Android
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Can Not Play Selected Song, Only Shuffle But In Google Pixel Can Selected

PlanFreeCountryIndonesia DeviceGoogle Pixel 3 and SamsungGalaxy 9Operating SystemAndroid My Question or IssueI have 2 device different that is Google Pixel 3 and Samsung S9, but when i play spotify on Google Pixel 3, i can select any song without shu...

Newbie

Plan Free Country Indonesia   Device Google Pixel 3 and SamsungGalaxy 9 Operating System Android   My Question or Issue I have 2 device different that is Google Pixel 3 and Samsu...

245 Views

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