Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375736 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryPolandDeviceXiaomi Mi5Operating SystemAndroid My Question or IssueI have problem with downloading podcast episodes. However there's no problem with dowloading music, it's problem only with podcast. I reinstalled app and erased all d...
Plan Premium Country Poland Device Xiaomi Mi5 Operating System Android My Question or Issue I have problem with downloading podcast episodes. However there's no problem with dowloadi...
472 Views
0 replies
0 likes
PlanPremiumCountryNetherlandsDeviceSamsung galaxy Note 9Operating SystemAndroid 9.0 My Question or Issue since the update, when i select a song in a random playlist, the suffle mode automatically disables, and i have to enable it every time. very ann...
Plan Premium Country Netherlands Device Samsung galaxy Note 9 Operating System Android 9.0 My Question or Issue since the update, when i select a song in a random playlist, t...
374 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
304 Views
0 replies
0 likes
Usa DeviceSamsung Galaxy s8Operating SystemAndroid My Question or Issue Since recent update, I cant sort artists alphabetically. There is a button I can check to do it but it doesn't do anything. Please assist
Usa Device Samsung Galaxy s8 Operating System Android My Question or Issue Since recent update, I cant sort artists alphabetically. There is a button I can check to do i...
Newbie
622 Views
2 replies
1 likes
PlanFree/PremiumCountry DeviceAndroid ZTE Grand X 4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the second time I've had this issue. Well, no, still the first since there was no solution the first time, I ju...
Plan Free/Premium Country Device Android ZTE Grand X 4 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So, this is the second time I've had ...
Casual Listener
844 Views
4 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 3 XLOperating SystemNewest Android My Question or IssueIt feels like this latest update has totally borked the interface. In the past app updates have been subtle and reasonable to adjust to. This latest one seems ...
Plan Premium Country Canada Device Pixel 3 XL Operating System Newest Android My Question or Issue It feels like this latest update has totally borked the interface. In the past app ...
Not applicable
916 Views
7 replies
7 likes
PlanPremiumCountryUkDeviceNokia 5Operating System9 My Question or IssueWhen I am connected to my car through Bluetooth and change from media to radio, Spotify continues to play. You can't hear it but when you come back to media the song has moved on....
Plan Premium Country Uk Device Nokia 5 Operating System 9 My Question or Issue When I am connected to my car through Bluetooth and change from media to radio, Spotify continues to pl...
259 Views
0 replies
1 likes
Hello Spotify, I do have several issues with you guys in general, but lets stick to this pressing issue: I've seen this happening to people with all android systems and devices. Spotify will open, in some way, and start playing music without them hav...
Hello Spotify, I do have several issues with you guys in general, but lets stick to this pressing issue: I've seen this happening to people with all android systems and devices. Spotify will open, in...
Regular
726 Views
5 replies
0 likes
Now when I download an album it doesn't like each song so they arnt there in the liked playlist so how to a view a complete list of my songs and shuffle play like the old times till this stupid update?
Now when I download an album it doesn't like each song so they arnt there in the liked playlist so how to a view a complete list of my songs and shuffle play like the old times till this stupid updat...
Not applicable
597 Views
2 replies
5 likes
PlanPremiumCountryUSDeviceSamsung Galaxy Note 8Operating SystemAndroid One My Question or IssueThis new update has removed the ability to only view saved songs in your library and forces you to save the entire album, THIS IS BS! I pay for premium I s...
Plan Premium Country US Device Samsung Galaxy Note 8 Operating System Android One My Question or Issue This new update has removed the ability to only view saved songs in your librar...
Not applicable
597 Views
2 replies
3 likes
I'm premium on LG G5 (Android)There's a new UI, that won't let me access my library (my songs), where I could browse through the list of artists for which I have offline songs, it's terrible as this is all I use usually. Now it's being replaced by "l...
I'm premium on LG G5 (Android) There's a new UI, that won't let me access my library (my songs), where I could browse through the list of artists for which I have offline songs, it's terrible as thi...
Regular
659 Views
2 replies
6 likes
PlanPremiumCountryPolandDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0 My Question or IssueHey!I have an issue with Car View - when I connect to my BT in car (which handles calls and music playback) Car View does not show up in Spotify app. ...
Plan Premium Country Poland Device Samsung Galaxy S7 Edge Operating System Android 8.0 My Question or Issue Hey! I have an issue with Car View - when I connect to my BT in car (whic...
527 Views
0 replies
0 likes
PlanFreeCountryUnited StatesDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid OreoApp Version8.5.10.774 My Question or IssueFor the past two days, the Daily Mixes and other Made for You playlists have disappeared on my Spotify Free app. This was ar...
Plan Free Country United States Device Samsung Galaxy S7 Edge Operating System Android Oreo App Version 8.5.10.774 My Question or Issue For the past two days, the Daily Mixes ...
337 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceNokia 7.1Operating SystemAndroid Pie My Question or IssueDuring playback of the Daily Mix, some songs are unexpectedly resumed to a position somewhere in the middle of the song (could be a position at which I skipped the...
Plan Premium Country France Device Nokia 7.1 Operating System Android Pie My Question or Issue During playback of the Daily Mix, some songs are unexpectedly resumed to a position som...
220 Views
0 replies
0 likes
My Question or Issue Is there anyway to roll back the newest update? It's beyond awful, harder to use, artists page isn't even sortable FFS. Not everything is a playlist, I don't want to treat my song library like one. Christ, who designed this **ble...
My Question or Issue Is there anyway to roll back the newest update? It's beyond awful, harder to use, artists page isn't even sortable FFS. Not everything is a playlist, I do...
Regular
442 Views
1 replies
5 likes
PlanPremiumCountryUSDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueIs there a way to control volume using the S pen from the Galaxy Note 9? I realize that I can play/pause a song with one press of the middle/side button o...
Plan Premium Country US Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue Is there a way to control volume using the S pen from the Galaxy Note 9? ...
2579 Views
0 replies
0 likes
Is there anyway to minimize the ´thumbnails in the new ui? It's gonna be impossible for me to find the playlist I wanna listen to as it is now when I can only see 4 playlists each "scroll".
Is there anyway to minimize the ´thumbnails in the new ui? It's gonna be impossible for me to find the playlist I wanna listen to as it is now when I can only see 4 playlists each "scroll". &n...
Music Fan
371 Views
1 replies
0 likes
After updating my s9+ to One Ul and also Android Pie, my AKG earphone control button , Always On Display (AOD), doesnt support changing tracks. Before update, i can use my earphone to change to the next song without unlocking my hp. Now, I only can i...
After updating my s9+ to One Ul and also Android Pie, my AKG earphone control button , Always On Display (AOD), doesnt support changing tracks. Before update, i can use my earphone to change to the n...
Newbie
24366 Views
14 replies
5 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Yep over 2000 songs I can't delete them all at once and am having to remove them one at a time what happened? Chee...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Yep over 2000 songs I can't delete th...
366 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
788 Views
0 replies
0 likes
