Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanFreeCountry USA DeviceMultipleOperating SystemAndroid, multiple My Question or Issue when playing a playlist on shuffle Spotify will sometimes play a song I've never heard of, while displaying info for a song on my playlist. Weirdest thing is tha...
Compré Spotify premium e inicié sesión, pero me aparece la interfaz antigua:( y si cambio de cuenta, o pongo otra aparece la interfaz nueva, necesito que lo srreglen:(PlanPremiunCountry ChileDeviceMoro g6 playOperating SystemAndroid 8.0 No se me actu...
Ok, I used to save stations and now I can't. It used to have a "save station" option. Please, help me!Ok, eu costumava salvar estações e agora não. Costumava ter a opção de salvar a estação. Por favor, me ajudem!PlanPremiumCountry BrazilDeviceSamsung...
Fix the known issue or lose a customer. You guys have know about this for a year plus now.
Volume goes up and down when using headphones or bluetooth devices in my Samsung Galaxy J3PlanPremiumCountry BrazilDeviceSamsung Galaxy J3Operating SystemAndroid 5.1.1 My Question or Issue I'm not sure, but i think it only happens in downloaded music...
Plan Family premium plan CountryUSA DeviceMotorola Moto Z Driod I'm wondering if anyone else is having my issue. My issue and what I need help with is with the Spotify app on my Android phone. My information is listed above, what happens when I try t...
PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid 7.0 Nougat My Question or Issue Before I start I'm going to get something out of the way. I have already logged out and in, and re-installed the app numerous times so don't even ...
I have come across some playlists wich don't have forced shuffle but I can't turn it back on and turn on repeat mode. (Can't locate the buttons at the place they used to be [see attachment])PlanFreeDeviceCubot King Kong 3Operating SystemAndroid 8.1 O...
Spotify adds songs to my playlists on mobile, and it's really annoying. Could anyone tell me how to disable this feature or if it is not possible? As you can see in the picture, there are two tabs and one is called 'we added'. Is there a way to disab...
to play your own playlists just say: Play My Playlist + the name of your list. Works fine 4 me.
Hello! I've been taking a look to the new Samsung Music app, that now supports Spotify. And my question is about how they play together. Will the actual Samsung Music app play music from the Spotify database, or will it just take you to the Spotify a...
PlanPremiumCountry UKDeviceGoogle Pixel XL2Operating SystemAndroid Pie & Windows 10 I have 10's of thousands of music files on my pc and in an ideal world it would be great to access any of them from my phone or any of my mobile devices, but if I und...
Quiero autorizar el uso de mi cuenta a una aplicación externa pero me aparece logeada una cuenta la cual ya no uso y de la cual no recuerdo ni el correo. El problema es que no hay una opcion en moviles que diga "¿No eres tú?" o "Salir" (en un navegad...
This is the second time I've had to contact Spotify about this issue.Shuffle play has been deactivated on a few of my playlists. I can play whichever 40 or so songs I choose on a playlist of around 200 songs, but all of my other songs are missing and...
PlanPremiumCountry Every CountryDeviceEvery DeviceOperating SystemEvery OS The song cuts at minute 3:28 and just jumps into the next song. It's pretty annoying since it is my favorite song, could someone please correct this?? Thanks!
PlanPremiumCountryUnited States DeviceSamsung Galaxy S8+Operating SystemAndroid 8.0 Application Version Version 8.4.84.874My Question or Issue I've been looking for weeks on how to share music with Instagram Stories. It appears that Apple users can a...
Plan: PremiumCountry: Canada Device: Samsung Galaxy 9Operating System: not sure My previous phone (Samsung Galaxy S6) had Spotify and I was able to stream content only when connected to Wi-Fi. I upgraded to Premium when I got the S9. I went to Spotif...
PlanPremiumCountryBrazilDeviceMotorola Moto G5S PlusOperating SystemAndroid Oreo 8.1 My Question or IssueI was using Android Auto on the Xmas travel and I downloaded a playlist because I knew that on Brazil roads the Internet connection is not good. ...
Socorro, não consigo encontrar a opção no aplicativo para baixar as músicas no cartão SD. Antes tinha essa opção mas do nada sumiu. Já desinstalei e intalei de novo mas não reapareceu. Meu celular tem pouca memória interna não posso fazer os download...
PlanPremiumCountry(GB)Operating System(Android 8.0) My Question or IssueI can not search in playlists for specific songs any more I used too but cant now, why is this?