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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211069 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211069 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561592 Views

78 replies

3 likes

  • 561592 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463360 Views

575 replies

39 likes

Account
Free
  • 463360 Views
  • 575 replies
  • 39 likes

Logging in when your phone was set to offline mode

PlanPremiumCountrySouth AfricaDeviceSamsung S10+Operating SystemAndroid One UI My Question or IssueFor some reason I was logged out of my spotify account on my phone. My phone was to offline mode when it was logged of. Now that I am trying to log bac...

Casual Listener

Plan Premium Country South Africa Device Samsung S10+ Operating System Android One UI   My Question or Issue For some reason I was logged out of my spotify account on my phone. My...

OfficialNash

Casual Listener

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

No internet connection - and everything greys out?

Many times I get this on my Android phone: no internet connection. Then the playlist greys out, and the whole app goes to sleep. While the playlist is available, while cache works, and while I do have a super fast and stable 4G internet connection - ...

Casual Listener

Many times I get this on my Android phone: no internet connection. Then the playlist greys out, and the whole app goes to sleep. While the playlist is available, while cache works, and while I do hav...

Billy-J

Spotify Star

453 Views

1 replies

1 likes

  • 453 Views
  • 1 replies
  • 1 likes

Superuser Contribution Liked Songs Mixed Up

With the recent update, I found that a lot of my songs that are in my "Liked Songs" playlist have been jumbled up. I like my playlist in order of how I added them so there are a few complete albums in order with random songs in between each one. Howe...

Newbie

With the recent update, I found that a lot of my songs that are in my "Liked Songs" playlist have been jumbled up. I like my playlist in order of how I added them so there are a few complete albums i...

Guido

Spotify Legend

2182 Views

2 replies

2 likes

  • 2182 Views
  • 2 replies
  • 2 likes

Improvements needed

I'll try to keep this brief, but I have a few gripes with this service. I'll detail them below: - Top rated. Sometimes I listen to music that I hear from Discover, and I save it. I don't keep track of this (yes I know playlists exist), it would be mu...

Newbie

I'll try to keep this brief, but I have a few gripes with this service. I'll detail them below:   - Top rated. Sometimes I listen to music that I hear from Discover, and I save it. I don't kee...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Music pauses for no reason

PlanPremiumCountryNew ZealandDeviceSamsung J6 ProOperating SystemAndroid Pie (9) My Question or IssueI always play music through Bluetooth speakers / headphones. My music has now started pausing randomly regardless of wifi/signal strength or if the s...

Newbie

Plan Premium Country New Zealand Device Samsung J6 Pro Operating System Android Pie (9)   My Question or Issue I always play music through Bluetooth speakers / headphones. My music has...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hate update

PlanPremiumCountryUnited StatesDeviceIphone XOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI understand that the new update helped the free users. But what about the ones of us that pay for a Premium account? Spotify is ...

Newbie

  Plan Premium Country United States Device Iphone X Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I understand that the new update helped ...

kmalone43

Newbie

886 Views

2 replies

4 likes

  • 886 Views
  • 2 replies
  • 4 likes

Superuser Contribution Widget size

Until recently I had the Spotify widget on my homescreen, sized 4x1. However it deleted itself and now I only have the option of 3x1 which does not fit my homescreen. I have tried re-sizing the widget and searching all through my phone to find it in ...

Casual Listener

Until recently I had the Spotify widget on my homescreen, sized 4x1. However it deleted itself and now I only have the option of 3x1 which does not fit my homescreen. I have tried re-sizing the widge...

MichaelBaker

Casual Listener

1220 Views

2 replies

1 likes

  • 1220 Views
  • 2 replies
  • 1 likes

Bluetooth Volume

This used to work flawlessly and is now a daily issue. The app used to remember the last volume for each Bluetooth device. My headphones would change to a low volume when connected and the car would be max (I use the car manual control once connected...

Regular

This used to work flawlessly and is now a daily issue.   The app used to remember the last volume for each Bluetooth device. My headphones would change to a low volume when connected and the c...

872 Views

0 replies

0 likes

  • 872 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't go back to playlist while trial offer advertisement is displayed

It happens seldom while I'm listening to some song and skip to next songs in my playlist consecutively, an advertisement for trial of paid version appears with an option to dismiss. But when I click on dismiss, I'm taken to the player and unable to a...

Newbie

It happens seldom while I'm listening to some song and skip to next songs in my playlist consecutively, an advertisement for trial of paid version appears with an option to dismiss. But when I click ...

Katerina

Spotify Legend

451 Views

1 replies

0 likes

Android
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing to Instagram Story Not Working on Google pixel 2 XL

PlanPremiumCountryIndonesiaDeviceGoogle pixel 2 XLOperating SystemAndroid PieSpotify Version :8.5.12.758My Question or IssueGreetings Everyone, I can't share my Spotify to Instagram stories, already reinstall both of them, also delete the caches,none...

Newbie

  Plan Premium Country Indonesia Device Google pixel 2 XL Operating System Android Pie Spotify Version : 8.5.12.758 My Question or Issue Greetings Everyone, I can't share my Spotify ...

Katerina

Spotify Legend

1332 Views

1 replies

0 likes

  • 1332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant find spotify app on gear fit 2 pro galaxy app store

PlanPremiumCountryIsraelDeviceOnePlus 6Operating SystemAndroid Oreo My Question or IssueCant find spotify app on gear fit 2 pro galaxy app store.

Casual Listener

  Plan Premium Country Israel Device OnePlus 6 Operating System Android Oreo   My Question or Issue Cant find spotify app on gear fit 2 pro galaxy app store.  

Katerina

Spotify Legend

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music pauses when screen is off

None of the below information is PlanPremiumCountryCanadaDeviceSamsung Galaxy S10eOperating SystemAndroid 9My Question or IssueWhen i lock my phone screen the music pauses, and will start playing again if I tap the screen. Seems to work fine when pho...

Newbie

None of the below information is  Plan Premium Country Canada Device Samsung Galaxy S10e Operating System Android 9 My Question or Issue When i lock my phone screen the music pauses, a...

Guido

Spotify Legend

2324 Views

1 replies

1 likes

  • 2324 Views
  • 1 replies
  • 1 likes

Spotify Connect / Local Files

PlanPremiumCountryUKDeviceSamsung S8Operating SystemAndroid My Question or IssueCan someone please tell me whether I should be able to use spotify connect to play local files to a sonos? Local files work on my phone, but when I switch to my Play 3 it...

Casual Listener

Plan Premium Country UK Device Samsung S8 Operating System Android   My Question or Issue Can someone please tell me whether I should be able to use spotify connect to play local files...

jsannn

Community Legend

727 Views

1 replies

0 likes

  • 727 Views
  • 1 replies
  • 0 likes

Last update, unstable

PlanPremiumCountryTurkeyDeviceSamsung J5Operating SystemAndroid 6.0.1App Version8.5.11.762My Question or IssueListing of songs within the album, very slowed. Songs that I have not recorded for the album are also visible.The app was annoying after the...

Newbie

Plan Premium Country Turkey Device Samsung J5 Operating System Android 6.0.1 App Version 8.5.11.762 My Question or Issue Listing of songs within the album, very slowed. Songs that I have n...

PaulMac

Roadie

2091 Views

3 replies

1 likes

  • 2091 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android] "All my songs" disappeared, cannot filter playlists

Plan: PremiumOperating System: Android 7 My Question or IssueBy the recent app update Spotify's UI has changed on Android. The "Songs" (all my songs) item disappeared.I suspect that the new "Liked Songs" is the successor of the former "all my songs" ...

Casual Listener

Plan: Premium Operating System: Android 7   My Question or Issue By the recent app update Spotify's UI has changed on Android. The "Songs" (all my songs) item disappeared. I suspect that th...

ZoltanBoros

Casual Listener

1097 Views

3 replies

1 likes

Filter songs
my songs
  • 1097 Views
  • 3 replies
  • 1 likes

Superuser Contribution Skipping tracks and randomly starting to play

PlanPremium FamilyCountryUKDevice Samsung Galaxy 9Operating SystemAndroid 9 My Question or IssueMy spotify is currently virtually unusable, when listening to a track it randomly skips to the next track after about 20 seconds. Also, when paused it ran...

Casual Listener

Plan Premium Family Country UK Device  Samsung Galaxy 9 Operating System Android 9   My Question or Issue My spotify is currently virtually unusable, when listening to a track it ...

Spodge

Casual Listener

1127 Views

3 replies

0 likes

  • 1127 Views
  • 3 replies
  • 0 likes

Leaving Spotify: Any Recommendations & How to move Artists from Spotify to Deezer

PlanPremiumCountry Ireland DeviceAndroid One Plus 6Operating SystemOxygenOS My Question or IssueThe latest Android update has made the spotify app an unusable mess. Since they are never going to roll this back after clearly there was a lot wasted hou...

Casual Listener

Plan Premium Country  Ireland   Device Android One Plus 6 Operating System OxygenOS   My Question or Issue The latest Android update has made the spotify app an unusable mes...

Illmatic85x

Regular

2516 Views

4 replies

1 likes

Android update
Deezer
Leaving Spotify
  • 2516 Views
  • 4 replies
  • 1 likes

Superuser Contribution Download Library

PlanStudentCountryAustraliaDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueI used to be able to add music to my library without it automatically downloading. About 2 days ago it started downloading songs as soon as I added to th...

Newbie

Plan Student Country Australia Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue I used to be able to add music to my library without it automatically downloa...

mfoster89

Newbie

2125 Views

2 replies

0 likes

  • 2125 Views
  • 2 replies
  • 0 likes

Bug: add to playlist

Repeating a closed post without solution.. so the problem/bug is still there. "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted b...

Regular

Repeating a closed post without solution.. so the problem/bug is still there.   "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go an...

Tptoby

Regular

1253 Views

4 replies

4 likes

  • 1253 Views
  • 4 replies
  • 4 likes

All songs option has dissppeared

Premium subscription user. I have always gone to the tab that says songs and I shuffle all the songs in my library this has dissppeared. Why? It is still available on my pc version. Without this option spotify has lost all its value to me. I am very ...

Regular

Premium subscription user.   I have always gone to the tab that says songs and I shuffle all the songs in my library this has dissppeared. Why?   It is still available on my pc version....

cskram

Casual Listener

1053 Views

3 replies

2 likes

  • 1053 Views
  • 3 replies
  • 2 likes