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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107517 Views

26 replies

3 likes

  • 107517 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217491 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217491 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571704 Views

79 replies

3 likes

  • 571704 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470914 Views

577 replies

40 likes

Account
Free
  • 470914 Views
  • 577 replies
  • 40 likes

Superuser Contribution Issues with latest update

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHaving real problems since the latest update forced on us. My music library is unusable. I us...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Having ...

Peter

Spotify Legend

1920 Views

2 replies

2 likes

  • 1920 Views
  • 2 replies
  • 2 likes

Superuser Contribution Instagram share option not available for One Plus 6

PlanPremiumCountryIndia DeviceOne Plus 6Operating SystemAndroid PMy Question or IssueWhen I try opening the share menu for a song, I get all the options necessary to share the link of the song — including Instagram direct. However, I don't see any op...

Newbie

Plan Premium Country India   Device One Plus 6 Operating System Android P My Question or Issue When I try opening the share menu for a song, I get all the options necessary to share th...

Peter

Spotify Legend

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app- Podcast skips to end

Plan- PremiumCountry- USDevice - Google Pixel 3Operating System- Android 9 My Question or IssueVery often I start a podcast episode, listen to a part of it, and turn the app off. When I want to get back to the episode, the app shows it as "played" an...

Casual Listener

Plan- Premium Country- US Device - Google Pixel 3 Operating System- Android 9   My Question or Issue Very often I start a podcast episode, listen to a part of it, and turn the app off. Whe...

Peter

Spotify Legend

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect to chromecast on some albums

I can't get connection to my chromecast on some albums while I can get connection on other albums. I'm running android on a Huawei phone. Can someone help me out please?

Casual Listener

I can't get connection to my chromecast on some albums while I can get connection on other albums.    I'm running android on a Huawei phone.    Can someone help me out please?...

Peter

Spotify Legend

1385 Views

4 replies

1 likes

  • 1385 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify disables shuffle by itself

PlanPremium DeviceGalaxy S8 Operating SystemAndroid 8.0 My Question or Issue Android App is always disabling shuffle after couple of hours. (wow pls fix this support platform. check the usabilit... on mobile it really sucks)

Regular

    Plan Premium   Device Galaxy S8   Operating System Android 8.0   My Question or Issue   Android App is always disabling shuffle after couple of hours. (...

Peter

Spotify Legend

2962 Views

9 replies

4 likes

bug
  • 2962 Views
  • 9 replies
  • 4 likes

Username displayed on my parameters corresponding to my password

PlanPremiumCountryFranceDeviceNokia 8Operating SystemAndroid 9 When I go on parameters in the spotify apps, The name displayed is not my username, its my password, I change my password but it displays my old password. It's a really big security issue...

Newbie

Plan Premium Country France Device Nokia 8 Operating System Android 9   When I go on parameters in the spotify apps, The name displayed is not my username, its my password, I change my ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Superuser Contribution Storage on SD card

PlanPremiumCountryGERDevicesonyOperating SystemAndroid 9 My Question or IssueSince last Spotify Update I can't swap my storage place to my SD-cardOnly got the "Log out" butten under "Other" no storage since I've got 3.3k songs on my SD card it kinda ...

Casual Listener

  Plan Premium Country GER Device sony Operating System Android 9   My Question or Issue Since last Spotify Update I can't swap my storage place to my SD-card Only got the "Lo...

Katerina

Spotify Legend

840 Views

3 replies

0 likes

  • 840 Views
  • 3 replies
  • 0 likes

Superuser Contribution Saved Albums not in Saved Songs playlist

PlanPremiumCountryUSADeviceNote9Operating SystemAndroid Oreo My Question or IssueThere is no way for me to view all my music in one place. Now when I save albums, they are not listed in my "saved songs" playlist, and I can't sort by artist. Also, whe...

Newbie

Plan Premium Country USA Device Note9 Operating System Android Oreo   My Question or Issue There is no way for me to view all my music in one place.  Now when I save albums, ...

Katerina

Spotify Legend

886 Views

2 replies

0 likes

  • 886 Views
  • 2 replies
  • 0 likes

Superuser Contribution Daily mixes on android not updating

Plan PremiumCountry VietnamDevice NOKIA 6.1 PLUSOperating System Android 9Hello spotify community, I'm having a problem with spotify app on my phone. The daily mixes refresh daily normal on my pc but on my phone the daily mixes pics update but when i...

Regular

Plan Premium Country Vietnam Device NOKIA 6.1 PLUS Operating System Android 9 Hello spotify community, I'm having a problem with spotify app on my phone. The daily mixes refresh daily normal on m...

NhanPhu

Regular

1340 Views

7 replies

1 likes

  • 1340 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify premium widget Samsung S9 not working

PlanPremiumCountryNetherlandsDeviceSamsung S9Operating SystemAndroid 9 My Question or IssueProblems with Spotify widget on my Samsung S9. Widget says: Problem loading widget. 4G connection/WIFI all working correctly. System and app updated recently.

Newbie

Plan Premium Country Netherlands Device Samsung S9 Operating System Android 9   My Question or Issue Problems with Spotify widget on my Samsung S9. Widget says: Problem loading widget....

Katerina

Spotify Legend

1021 Views

1 replies

2 likes

  • 1021 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify Stations - Offline?

PlanPremiumCountryUSADevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueHow do I listen to Stations offline (the new app)? I'm looking to replace Pandora and this is a mandatory feature to be able to do that. Is this possible?

Newbie

Plan Premium Country USA Device Pixel 2 XL Operating System Android 9   My Question or Issue How do I listen to Stations offline (the new app)? I'm looking to replace Pandora and this ...

Katerina

Spotify Legend

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Playlist editing

PlanFreeCountryLatvia DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueCurrently using Spotify Free, but have a Google music paid Account I´ve had for years. Given that Google music is about to be folded into Youtube music I was...

Casual Listener

  Plan Free Country Latvia   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Currently using Spotify Free, but have a Google music paid Ac...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Superuser Contribution random album plays that's not wanted

The past month Dwele's album keeps starting in the middle of me playing any song from any of my playlist or spotify playlist. I have spotify connected to multiple devices and they all do the same thing even though none of my devices have the song pla...

Newbie

The past month Dwele's album keeps starting in the middle of me playing any song from any of my playlist or spotify playlist. I have spotify connected to multiple devices and they all do the same thi...

Katerina

Spotify Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution On going music playing issue

Im a premium member using a samsung galaxy S9+ after the update changing the playlist layouts etc i have developed an issue with my music playing. While i am listening to music whether from my device or a blutooth speakr/headphones my music randomly ...

Newbie

Im a premium member using a samsung galaxy S9+ after the update changing the playlist layouts etc i have developed an issue with my music playing. While i am listening to music whether from my device...

Katerina

Spotify Legend

636 Views

2 replies

1 likes

  • 636 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playlist switches to random song when connecting to Bluetooth devices

PlanPremiumCountryUSADeviceLG K30Operating SystemAndroid Whenever I have Spotify playing on my phone and then connect it to a Bluetooth device (my car, a speaker, headphones, etc.), the playlist I am listening to randomly switches to a different song...

Roadie

Plan Premium Country USA Device LG K30 Operating System Android     Whenever I have Spotify playing on my phone and then connect it to a Bluetooth device (my car, a speaker, headp...

Katerina

Spotify Legend

5021 Views

1 replies

2 likes

bluetooth
  • 5021 Views
  • 1 replies
  • 2 likes

Filter button on library doesn't work

PlanPremiumCountryAustraliaDeviceOnePlus5Operating SystemAndroid Oreo My Question or Issue I can no longer sort my albums in the app, as pressing the Filters button does nothing. If I use the search bar I can type and search, but the cancel and x but...

Music Fan

  Plan Premium Country Australia Device OnePlus5 Operating System Android Oreo   My Question or Issue   I can no longer sort my albums in the app, as pressing the Filt...

549 Views

0 replies

1 likes

  • 549 Views
  • 0 replies
  • 1 likes

Missing/Deleted feature: Shuffle all downloaded songs

PlanPremiumCountryUSA, however I use it all over the world. DevicePixel 3XLOperating SystemAndroid v9 My Question or IssueBefore the latest Android update I could easily 'Shuffle all Downloaded Songs' but it seems like I can no longer do that. I can'...

Newbie

Plan Premium Country USA, however I use it all over the world.   Device Pixel 3XL Operating System Android v9   My Question or Issue Before the latest Android update I could easi...

484 Views

0 replies

1 likes

Downloaded tracks
Offline listening
  • 484 Views
  • 0 replies
  • 1 likes

This New Spotify is HORRIBLE

I have been using Spotify premium for about 5 or 6 years now. I loved it, the best thing to ever happen to me music wise. HOWEVER, this new update is HORRIBLE. I've seen numerous people complain about not being able to sort through liked music via ar...

Casual Listener

I have been using Spotify premium for about 5 or 6 years now. I loved it, the best thing to ever happen to me music wise. HOWEVER, this new update is HORRIBLE. I've seen numerous people complain abou...

Itstheowl

Casual Listener

978 Views

1 replies

13 likes

  • 978 Views
  • 1 replies
  • 13 likes

Logging in when your phone was set to offline mode

PlanPremiumCountrySouth AfricaDeviceSamsung S10+Operating SystemAndroid One UI My Question or IssueFor some reason I was logged out of my spotify account on my phone. My phone was to offline mode when it was logged of. Now that I am trying to log bac...

Casual Listener

Plan Premium Country South Africa Device Samsung S10+ Operating System Android One UI   My Question or Issue For some reason I was logged out of my spotify account on my phone. My...

OfficialNash

Casual Listener

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

No internet connection - and everything greys out?

Many times I get this on my Android phone: no internet connection. Then the playlist greys out, and the whole app goes to sleep. While the playlist is available, while cache works, and while I do have a super fast and stable 4G internet connection - ...

Casual Listener

Many times I get this on my Android phone: no internet connection. Then the playlist greys out, and the whole app goes to sleep. While the playlist is available, while cache works, and while I do hav...

Billy-J

Spotify Star

461 Views

1 replies

1 likes

  • 461 Views
  • 1 replies
  • 1 likes