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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremium(Family plan)CountrySpainDeviceHuawei Mate 9Operating SystemAndroid version 9EMUI build version 9.0.1.158Spotify version installed8.5.2.759My Issue(s)When booting Spotify from fresh, the loading screen becomes bugged and pixelated, as if i...
Plan Premium(Family plan) Country Spain Device Huawei Mate 9 Operating System Android version 9 EMUI build version 9.0.1.158 Spotify version installed 8.5.2.759 My Issue(s) When booting S...
Visitor
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1 replies
2 likes
PlanPremiumCountryBrazilDeviceMotorola Z2 PlayOperating SystemAndroid 8.0.0 My Question or IssueWhile I'm listening on my PC using the windows client and use the lock screen or the notification bar controls to skip the current playing song, sometimes...
Plan Premium Country Brazil Device Motorola Z2 Play Operating System Android 8.0.0 My Question or Issue While I'm listening on my PC using the windows client and use the lock screen ...
265 Views
0 replies
0 likes
So recently I bought the Premium Duo, and when using spotify, the songs either don't start, or when they do, they play for a few seconds and stop. My gf is saying her works fine, but im encountering problem after problem. Spotify doesn't even connect...
So recently I bought the Premium Duo, and when using spotify, the songs either don't start, or when they do, they play for a few seconds and stop. My gf is saying her works fine, but im encountering ...
472 Views
0 replies
0 likes
PlaPremiumCountryUnited statesDeviceGalaxy s7 edgeOperating SystemAndroid My Question or IssueMy external storage has 64 gb on it so it has plenty of room for music. I know it works fine because i have apps and pictures saved on it, but spotify isnt ...
PlaPremium Country United states Device Galaxy s7 edge Operating System Android My Question or Issue My external storage has 64 gb on it so it has plenty of room for m...
678 Views
0 replies
0 likes
PlanPremiumCountryNetherlands DeviceGoogle Pixel XLOperating SystemLatest My Question or IssueI've tried to turn off behind the lyrics multiple times but without success and now the whole option to do so is gone.I would like to see an option to remov...
Plan Premium Country Netherlands Device Google Pixel XL Operating System Latest My Question or Issue I've tried to turn off behind the lyrics multiple times but ...
1450 Views
0 replies
4 likes
PlanPremium DeviceHuawei p smart plus 2019 My Question or IssueThe app always crashes down as soon as I turn on the wifi. I have to open the app and close it again several times before I can use it and then it loads very long as if I would not have a...
Plan Premium Device Huawei p smart plus 2019 My Question or Issue The app always crashes down as soon as I turn on the wifi. I have to open the app and close it again severa...
Community Legend
2721 Views
2 replies
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PlanFreeCountryUSDeviceSamsung Galaxy 9, Windows PCOperating SystemDon't know/not relevant My Question or IssueI'm having trouble playing History of Rome podcast episodes. I checked and I don't have a problem with Revolutions episodes and the issue p...
Plan Free Country US Device Samsung Galaxy 9, Windows PC Operating System Don't know/not relevant My Question or Issue I'm having trouble playing History of Rome podcast episodes. I ...
Casual Listener
808 Views
2 replies
0 likes
PlanPremiumCountryItalyDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueHo Mobile / Vodafone IT users have had connection stuck problems for a few months.This is a well known problem here, it plays 2/3 songs then gets stuck: i...
Plan Premium Country Italy Device Samsung Galaxy S9+ Operating System Android Oreo My Question or Issue Ho Mobile / Vodafone IT users have had connection stuck problems for a fe...
Music Fan
1377 Views
8 replies
2 likes
PlanPremiumCountrySouth Africa DeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueI have downloaded songs and playlists offline use but when I play on offline mode the same downloaded music it won't play until I deactivate offline...
Plan Premium Country South Africa Device Samsung Galaxy S8 Operating System Android Pie My Question or Issue I have downloaded songs and playlists offline use but when ...
Casual Listener
271415 Views
43 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
531 Views
0 replies
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PlanUnlimitedCountryFranceDeviceGalaxyOperating SystemWindows 7 My Question or IssueBonjour, Je suis titulaire depuis 2016 d'un compte unlimited. Le forfait est débité tous les mois. Récemment, j'ai installé l'appli spotifiy sur mon smartphone. Je su...
Plan Unlimited Country France Device Galaxy Operating System Windows 7 My Question or Issue Bonjour, Je suis titulaire depuis 2016 d'un compte unlimited. Le forfait est débi...
265 Views
0 replies
0 likes
To run the application in the car I have to remove and add a bluetooth device after entering the car every time. Although the application is open on my smartphone. PlanPremiumCountryPolandDevice(Samsung Note Operating System(Android 9) My Question or...
To run the application in the car I have to remove and add a bluetooth device after entering the car every time. Although the application is open on my smartphone. Plan Premium Country Po...
591 Views
0 replies
0 likes
Plan: PremiumCountry: Germany Device: Nexus 6POperating System: Android 8.1.0 (Oreo) My Question or IssueHey, first of all, I might be missing something here. I'm using the "search playlist" as a way to filter it because the "filter" bar is gone sinc...
Plan: Premium Country: Germany Device: Nexus 6P Operating System: Android 8.1.0 (Oreo) My Question or Issue Hey, first of all, I might be missing something here. I'...
608 Views
0 replies
0 likes
PlanFreeCountryUSAOperatingAndroidMy Question or IssueAlmost the entire discography of 2 bands was purged from my "liked songs" list, with no way to get them back on. They still show up as liked, and when removing/re-adding the heart, a message sayin...
Plan Free Country USA Operating Android My Question or Issue Almost the entire discography of 2 bands was purged from my "liked songs" list, with no way to get them back on. They still show up...
500 Views
0 replies
0 likes
Hi , I have been using Spotify in India since launch on Samsung A7 (with Pie update). The App has stopped updating the recommended playlists and albums and keeps showing the same. Most of them I dont even listen to. Albums are static and not changing...
Hi , I have been using Spotify in India since launch on Samsung A7 (with Pie update). The App has stopped updating the recommended playlists and albums and keeps showing the same. Most of them I dont...
266 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceLG rebel 4Operating SystemAndroid Oreo My Question or IssueThis seems to be an issue you claim to have fixed but clearly have not. When i go into the artists page in my library and try to select an artist, specifically Agai...
Plan Premium Country USA Device LG rebel 4 Operating System Android Oreo My Question or Issue This seems to be an issue you claim to have fixed but clearly have not. &nbs...
287 Views
0 replies
0 likes
I've been wanting to view the release notes for updates that you guys put out. I finally decided to search here for them. I found a post by Per that links to all patch notes for each system, but it says access denied for each of the links.You do not ...
I've been wanting to view the release notes for updates that you guys put out. I finally decided to search here for them. I found a post by Per that links to all patch notes for each system, but it s...
283 Views
0 replies
0 likes
PlanPremiumCountryItalyDeviceHuawei Mate10 liteOperating SystemAndroid My Question or IssueMy Spotify App (v. 8.5.2.759) does not have the equalizer where it is supposed to be (see attachment). Why? How can I get it?
Plan Premium Country Italy Device Huawei Mate10 lite Operating System Android My Question or Issue My Spotify App (v. 8.5.2.759) does not have the equalizer where it is supposed to b...
Spotify Star
612 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceGalaxy S10eOperating SystemAndroid Pie with One UI 1.1My Question or IssueI have a galaxy s10e and have found that while in my lock screen I am unable to interact with the play/pause or skipping. I only recently upgraded to ...
Plan Premium Country US Device Galaxy S10e Operating System Android Pie with One UI 1.1 My Question or Issue I have a galaxy s10e and have found that while in my lock screen I am unable to i...
Regular
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PlanPremiumCountryUSADeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or IssueI no longer have a dislike button when listening to the daily mix playlists. It's not in any hidden menus I can find either. Anyone else experiencing this?
Plan Premium Country USA Device Google Pixel 2 Operating System Android 9 My Question or Issue I no longer have a dislike button when listening to the daily mix playlists. It's not i...
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