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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387299 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

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Shuffle turns off once you play a song from your 'Liked Songs'

PlanPremiumCountryRomaniaDeviceXiaomi Mi A1Operating SystemAndroid Pie My Question or IssueHey, for some reason whenever I tap play on a song in my 'Liked Songs' playlist, shuffle turns off automatically. It used to be always on if you set it so but ...

Casual Listener

  Plan Premium Country Romania Device Xiaomi Mi A1 Operating System Android Pie   My Question or Issue Hey, for some reason whenever I tap play on a song in my 'Liked Songs' play...

MaxieWoxy

Roadie

702 Views

1 replies

0 likes

shuffle
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Shuffle all songs in library

So every so often I like to shuffle all the songs I've added to my library. Thanks to the new UI that seems to be impossible. Either bring this functionality back or please tell me how to do this with going through and liking hundreds of songs.

Newbie

So every so often I like to shuffle all the songs I've added to my library. Thanks to the new UI that seems to be impossible. Either bring this functionality back or please tell me how to do this wit...

MaxieWoxy

Roadie

463 Views

1 replies

1 likes

  • 463 Views
  • 1 replies
  • 1 likes

Song repeats

PlanPremiumCountryAmericaDeviceMoto G6 Play My Question or IssueI've been having an issue recently where any time I listen to a new artist on shuffle the song playing will repeat itself once or even multiple times before playing a new one. I don't ha...

Newbie

  Plan Premium Country America Device Moto G6 Play   My Question or Issue I've been having an issue recently where any time I listen to a new artist on shuffle the song playing wil...

GaroT

Newbie

473 Views

1 replies

1 likes

  • 473 Views
  • 1 replies
  • 1 likes

Playlist > sort by "recently added" not working properly

PremiumUSA Device - Motorolla XPureOperating System(Android 7.0) My Question or Issue When sorting through my playlist, I notice that several that I have saved on my desktop application are not there on my mobile application. While on the mobile app,...

Newbie

    Premium USA   Device - Motorolla XPure Operating System (Android 7.0)   My Question or Issue   When sorting through my playlist, I notice that several tha...

334 Views

0 replies

1 likes

  • 334 Views
  • 0 replies
  • 1 likes

Recently played on android

PlanFree/PremiumCountryNorwayDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Samsung Galaxy 9My Question or IssueHi. After the recent update the "recently played" option is gone on my an...

Newbie

Plan Free/Premium Country Norway Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Samsung Galaxy 9 My Question or Issu...

317 Views

0 replies

0 likes

  • 317 Views
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Spotify won't play certain songs on mobile phone offline

INFO: United Kingdom, Spotify Premium, Sony Experia Z3, Android My Question or Issue Hi folks, it's my first time here and I have to admit that I'm not very techy, but I'm hoping someone can help me with a problem I have. I've looked through some thr...

Casual Listener

INFO: United Kingdom, Spotify Premium, Sony Experia Z3, Android   My Question or Issue   Hi folks, it's my first time here and I have to admit that I'm not very techy, but I'm hoping so...

robertflac

Casual Listener

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Liked Songs

PlanPremiumCountryCanada DeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueIs it possible to download an album without automatically "liking" all songs and adding to my "Liked Songs" playlist? I'm coming from Google Play Music wh...

Newbie

Plan Premium Country Canada   Device Samsung Galaxy S10+ Operating System Android 9   My Question or Issue Is it possible to download an album without automatically "liking" all ...

600 Views

0 replies

2 likes

  • 600 Views
  • 0 replies
  • 2 likes

Spotify lose connection after app restart [Oneplus 6T]

PlanPremiumCountrySwedenDeviceOneplus 6TOperating SystemOxygenOS 9.0.14 My Question or IssueSo right now i have to uninstall and reinstall spotify everytime i want to listen to music since for some reason the app doesn't connect to the servers after ...

Casual Listener

Plan Premium Country Sweden Device Oneplus 6T Operating System OxygenOS 9.0.14   My Question or Issue So right now i have to uninstall and reinstall spotify everytime i want to listen ...

Drashier

Casual Listener

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Chromecast - Random crashes and other issues

Family PlanPremiumUnited States DeviceChromecast - First GenerationPixel - OriginalOperating SystemAndroid Pie When casting, the Chromecast app randomly crashes. Also, it is not possible to select a different song or use any of the controls (forward,...

Visitor

Family Plan Premium United States   Device Chromecast - First Generation Pixel - Original Operating System Android Pie   When casting, the Chromecast app randomly crashes. Also, i...

1195 Views

0 replies

10 likes

  • 1195 Views
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  • 10 likes

How do I access videos in the app?

How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not available in my country? PlanPremiumCountryCzech Republ...

Casual Listener

How can I play videos in the app? I've tried to search for artists that I know have videos on Spotify but it doesn't show any videos in the results. Is it possible that the videos feature is not avai...

348 Views

0 replies

0 likes

  • 348 Views
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Filter albums or artists that I recently heard

I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums, playlists and podcasts you recently heard, now thi...

Newbie

I want to filter my albums or artists on android by the Filter "recently heard" but it is not there. I like to listen to the artists I recently added. In the old version you could see all the albums,...

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Music shuffeling without shuffle on.

PlanPremiumCountryGermanyDeviceOnePlus 7 Pro Operating SystemAndroid 9 My Question or IssueDon't know if it is a new feature with the newest design update but, when I select a song from my playlist then it doesn't go along the playlist anymore it jus...

Newbie

  Plan Premium Country Germany Device OnePlus 7 Pro  Operating System Android 9   My Question or Issue Don't know if it is a new feature with the newest design update but, w...

273 Views

0 replies

0 likes

  • 273 Views
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Add an option to put songs on replay using the notification/widget

DeviceOnePlus 7 Pro Operating SystemAndroid My Question or IssueIs there an option for you guys to add a simple option in the Spotify music notification and widget to easily put songs on replay without having to launch the app? It would be really use...

Casual Listener

Device OnePlus 7 Pro   Operating System Android   My Question or Issue Is there an option for you guys to add a simple option in the Spotify music notification and widget to easily p...

455 Views

0 replies

0 likes

  • 455 Views
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Nameless, empty playlist

PlanPremium CountryJapan DeviceSamsung Galaxy S10+ Operating SystemAndroid Pie My Question or IssueSpotify curated an empty playlist for me after the new layout.

Regular

Plan Premium   Country Japan   Device Samsung Galaxy S10+   Operating System Android Pie   My Question or Issue Spotify curated an empty playlist for me after the new...

827 Views

0 replies

0 likes

  • 827 Views
  • 0 replies
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Visual bug on since the lastest update (8.5.10.774)

PlanPremiumCountryFranceDeviceOnePlus 7 ProOperating SystemAndroid + OxygenOs My Question or IssueWhen I'm looking for a song while using the search option in my *liked music* when I scroll I noticed that the lastest song is hidden by *the stream mus...

Newbie

Plan Premium Country France Device OnePlus 7 Pro Operating System Android + OxygenOs   My Question or Issue When I'm looking for a song while using the search option in my *liked music...

525 Views

0 replies

0 likes

bug
hide
Music
Scroll
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Solved!! Spotify Pauzes on Android

Plan: PremiumCountry: NL DeviceGalaxy S10eOperating SystemAndroid (latest) My Question or IssueSpotify keeps pauzing songs randomly while listening (only when the sceen lock is on). It also happens to offline albums / playlists so this can rule out i...

Casual Listener

Plan: Premium Country: NL   Device Galaxy S10e Operating System Android (latest)   My Question or Issue Spotify keeps pauzing songs randomly while listening (only when the sce...

SvenDinslage

Casual Listener

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
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Spotify on Chromecast randomly unpauses

PlanPremiumCountryUSaDevicePixel 3Operating SystemAndroid 9 My Question or IssueI have noticed over the past week that Spotify will spontaneously unpause itself, and resume playing on my TV when it is conntected over Chromecast. This has occurred mul...

Casual Listener

Plan Premium Country USa Device Pixel 3 Operating System Android 9   My Question or Issue I have noticed over the past week that Spotify will spontaneously unpause itself, and resume p...

user-removed

Not applicable

588 Views

1 replies

2 likes

  • 588 Views
  • 1 replies
  • 2 likes

Solved!! How do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10.774)

PlanPremiumCountryAustraliaDeviceSamsung Galaxy A20Operating SystemAndroid My Question or IssueHow do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10.774)

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy A20 Operating System Android   My Question or Issue How do I change the order of my playlists to 'custom' on mobile? (Update 8.5.10...

Phoenixfray

Casual Listener

1719 Views

2 replies

0 likes

  • 1719 Views
  • 2 replies
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Issues with playback

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueWhile listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unlock the screen and it automatically starts playing again. On the rare occa...

Visitor

Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue While listening to podcasts the playback is continuously stopping, I have to keep pressing the home button to unloc...

CrazyEddieNL

Gig Goer

1195 Views

2 replies

1 likes

Android
Issues
playback
Samsung S9
  • 1195 Views
  • 2 replies
  • 1 likes