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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107504 Views

26 replies

3 likes

  • 107504 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217467 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217467 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571678 Views

79 replies

3 likes

  • 571678 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470901 Views

577 replies

40 likes

Account
Free
  • 470901 Views
  • 577 replies
  • 40 likes

Having to download songs over and over

My Question or IssueSince the last upgrade to Spotify I keep having to download my library after each time I go off libe. Does anyone know how to stop this?

Visitor

    My Question or Issue Since the last upgrade to Spotify I keep having to download my library after each time I go off libe. Does anyone know how to stop this?

480 Views

0 replies

0 likes

  • 480 Views
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Solved!!Superuser Contribution Can't play Playlists from Home Screen

PlanPremiumCountryDEDeviceSamsung Galaxy S7Operating SystemLineageOS 14.1 (no Google apps)My Question or IssueI can't seem to play those squares on the home page with a Spotify symbol in the upper left corner. I assume these are playlists created by ...

Casual Listener

Plan Premium Country DE Device Samsung Galaxy S7 Operating System LineageOS 14.1 (no Google apps) My Question or Issue I can't seem to play those squares on the home page with a Spotify symb...

vic424242

Casual Listener

2389 Views

4 replies

0 likes

  • 2389 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Skipping some songs 3-10 secs after playing

PlanPremiumCountryPhilippinesDeviceLGV40 ThinQOperating System(Android Pie) My Question or IssueI was using the Spotify App for my other deviceAnd not experienced this way. Was using the same Android Pie version with my Xiaomi Pocophone F1However thi...

Casual Listener

Plan Premium Country Philippines Device LGV40 ThinQ Operating System (Android Pie)   My Question or Issue I was using the Spotify App for my other device And not experienced this way....

martin1_navarro

Casual Listener

2260 Views

5 replies

0 likes

  • 2260 Views
  • 5 replies
  • 0 likes

Waze Notification still persists for me

PlanPremiumCountryGermanyDeviceOnePlus 7 ProOperating SystemAndroid My Question or IssueHello,I still have the unclearable Waze notification issue on my OnePlus 7 Pro. I do not have Waze installed, also I turned everything related to car mode/Waze of...

Gig Goer

  Plan Premium Country Germany Device OnePlus 7 Pro Operating System Android   My Question or Issue Hello, I still have the unclearable Waze notification issue on my OnePlus 7 P...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

No more radios?

PlanPremiumCountry Device(Droid Moto Z2Operating System(Android Oreo) My Question or IssueI can't play actual radios anymore. All I get now are fixed playlists instead of listening to new music that's similar to what I like. I can't find the option f...

Newbie

Plan Premium Country   Device (Droid Moto Z2 Operating System (Android Oreo)   My Question or Issue I can't play actual radios anymore. All I get now are fixed playlists inst...

DanifC

Composer

828 Views

2 replies

1 likes

  • 828 Views
  • 2 replies
  • 1 likes

Superuser Contribution 2019 update - how to change it

Hi all,I was wondering if anyone else was having this problem. I've had this update for nearly a month now and I still hate it. For some reason I am unable to listen to music offline, I can't listen to artists entire discographies anymore (only their...

Casual Listener

Hi all, I was wondering if anyone else was having this problem. I've had this update for nearly a month now and I still hate it. For some reason I am unable to listen to music offline, I can't liste...

tashatambur77

Casual Listener

12809 Views

11 replies

16 likes

  • 12809 Views
  • 11 replies
  • 16 likes

Forum timestamps are toxic

My QuestionWhy are there no timestamps attached to forum posts? It's super important to know when topics were posted and when replies were posted, especially when it comes to bugs and solutions. Solutions 4 years ago might not be applicable for simil...

Gig Goer

My Question Why are there no timestamps attached to forum posts? It's super important to know when topics were posted and when replies were posted, especially when it comes to bugs and solutions. So...

587 Views

0 replies

0 likes

  • 587 Views
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Since they made the androidapp unusable

and since they never care to listen to their customers, is there any way to copy spotify playlists/artists into another client, like amazon music for instance?

Casual Listener

and since they never care to listen to their customers, is there any way to copy spotify playlists/artists into another client, like amazon music for instance? 

hoodeddefender

Gig Goer

642 Views

1 replies

1 likes

  • 642 Views
  • 1 replies
  • 1 likes

Download Music in Spotify Lite

PlanPremiumCountryPeruDeviceMotorola Moto G4 PlusOperating SystemAndroid Pie Is there a way to download my music in the lite version of Spotify? In the settings there's an option to delete my downloaded music but I can't find a way to even download i...

Visitor

Plan Premium Country Peru Device Motorola Moto G4 Plus Operating System Android Pie   Is there a way to download my music in the lite version of Spotify? In the settings there's an opti...

762 Views

0 replies

0 likes

  • 762 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Lite

PlanPremiumCountryBrazilDevice(Redmi Note 6 Pro)Operating System (Android Pie.) My Question or IssueFor those who use Spotify Lite: After acquiring the premium the Daily Mix of yours have stopped updating too? I've been in contact with Spotify severa...

Newbie

Plan Premium Country Brazil Device (Redmi Note 6 Pro) Operating System   (Android Pie.)   My Question or Issue For those who use Spotify Lite: After acquiring the premium the Dai...

Katerina

Spotify Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution invisible custom play-lists

PlanpremiumCountryfranceDevicegoogle pixel 3aOperating Systemandroid pie My Question or IssueHello, I use spotify premium on android d, for some time my custom playlists do not appear anymore.In the section "home" my playsts "radar outputs", "discove...

Casual Listener

Plan premium Country france Device google pixel 3a Operating System android pie   My Question or Issue Hello, I use spotify premium on android d, for some time my custom playlists do n...

Katerina

Spotify Legend

901 Views

4 replies

0 likes

  • 901 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Unable to change order of playlists in app

PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroid 9 My Question or IssueWhen I'm on the playlist view in the app (Your Library > Music > Playlists), the "Filters" button is unresponsive to touch. i.e. I'll try to touch the button and nothi...

Regular

Plan Premium Country Canada Device Pixel 3 Operating System Android 9   My Question or Issue When I'm on the playlist view in the app (Your Library > Music > Playlists), the "Fil...

Katerina

Spotify Legend

2461 Views

5 replies

0 likes

  • 2461 Views
  • 5 replies
  • 0 likes

Shuffle Explanation

PlanFreeCountryUSA DeviceSamsung Galaxy 10+Operating SystemAndroid Pie My Question or IssueDoes shuffle mean picking songs randomly from the deck, or shuffling the deck and playing off the top?

Newbie

Plan Free Country USA  Device Samsung Galaxy 10+ Operating System Android Pie   My Question or Issue Does shuffle mean picking songs randomly from the deck, or shuffling the deck ...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution 1-3 sekudnowa "pauza" na wyłączonym ekranie

Witam, mam taki problem po aktualizacji aplikacji Spotify (dwie wstecz) Gdy słucham muzyki w tle to co jakiś czas pauzuje się utwór na chwilę. Gdy jest włączony ekran (np nawigacja) to problem nie występuje. Sprawdzałem różne inne aplikację i problem...

Casual Listener

Witam, mam taki problem po aktualizacji aplikacji Spotify (dwie wstecz) Gdy słucham muzyki w tle to co jakiś czas pauzuje się utwór na chwilę. Gdy jest włączony ekran (np nawigacja) to problem nie wy...

guliwers

Casual Listener

11465 Views

2 replies

0 likes

  • 11465 Views
  • 2 replies
  • 0 likes

Latest updates that changed the way lists are viewed there seems to be a long lag before lists load

PlanPremiumCountryUKDeviceDOOGEE BL7000Operating System Android 7.0 My Question or IssueDid the latest update slow down the loading of library lists? Artists,albums,daily mixes are especially affected for me if you wait you can wait up to a minute to...

Newbie

Plan Premium Country UK Device DOOGEE BL7000 Operating System Android 7.0   My Question or Issue Did the latest update slow down the loading of library lists? Artists,albums,daily mix...

brados

Newbie

971 Views

2 replies

2 likes

APP HANGS
  • 971 Views
  • 2 replies
  • 2 likes

Recomemded Artists under Artists

PlanPremiumCountryUsaDeviceNote 9Operating SystemAndroid My Question or IssueHow do I list Artists? Now under Artistd I see 3 Artist then it shows Recommended Artists in Random order. How do I list artists and remove an Artist from the Artist list. T...

Casual Listener

Plan Premium Country Usa Device Note 9 Operating System Android   My Question or Issue How do I list Artists? Now under Artistd I see 3 Artist then it shows Recommended Artists in Rand...

flagrant90

Casual Listener

798 Views

1 replies

0 likes

artists
recomended artists
  • 798 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Mobile] Shuffle feature is reset after changing songs

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueEvery time I change songs on my phone, the shuffle feature is being reset - automatically! Meaning everytime I change a song on Spotify on my mobile, I have ...

Casual Listener

Plan Premium Country Malaysia Device Samsung Galaxy S8 Operating System Android   My Question or Issue Every time I change songs on my phone, the shuffle feature is being reset - autom...

Peter

Spotify Legend

2594 Views

3 replies

0 likes

  • 2594 Views
  • 3 replies
  • 0 likes

Superuser Contribution I click on download now on play store but it wont start installing

So I decide to download spotify since my dad got the family plan and he sent me a Invite. I confirm my email and everything. I go to the play store to download the app but it wont start installing. It's very annoying, I spam click on download now but...

Newbie

So I decide to download spotify since my dad got the family plan and he sent me a Invite. I confirm my email and everything. I go to the play store to download the app but it wont start installing. I...

Peter

Spotify Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Audio drops only when connected to car

None of the below information is requirePlanFreeCountryUsaDeviceGS9Operating SystemAndroid 9 My Question or IssueWhen listening to any playlist when my phone is connected to my cars bluetooth, any song change or anytime I Heart a song the audio drops...

Newbie

None of the below information is require Plan Free Country Usa Device GS9 Operating System Android 9   My Question or Issue When listening to any playlist when my phone is connected t...

730 Views

0 replies

0 likes

Audio drop
bluetooth
Chevy Cruze
Chevymylink
  • 730 Views
  • 0 replies
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Superuser Contribution Ear deafening ads

Android, windows 10, xbox one (all the same loud ads) Location Netherlands. Dear Spotify,I have been using your service for a while now and i love it (but I am not able to pay for premium at this moment) and recently you have been hurting my ears wit...

Casual Listener

Android, windows 10, xbox one (all the same loud ads) Location Netherlands.   Dear Spotify, I have been using your service for a while now and i love it (but I am not able to pay for premium ...

Belgmeister

Newbie

3155 Views

4 replies

3 likes

Android
Free
Windows
xbox
  • 3155 Views
  • 4 replies
  • 3 likes