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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851976 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851976 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17635 Views
  • 3 replies
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  • 17635 Views
  • 3 replies
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Stop spotify app from closing

PlanPremiumCountry DeviceAndroid head unit for car Operating SystemAndroid 7.1 My Question or Issuewhen I leave the Spotify app and go to home screen on the head unit it’s plays in the background for a few seconds then stops how do I fix this ?

  • Newbie
  • Plan Premium Country   Device Android head unit for car  Operating System Android 7.1   My Question or Issue when I leave the Spotify app and go to home screen on the head un...
  • 362 Views
  • 0 replies
  • 2 likes
  • 362 Views
  • 0 replies
  • 2 likes

İ payed for premium but i still can't get premium account

İ paid for spotify premium but my account still not switched to premium. Here i have a proof about it.

spotify.jpeg
  • Newbie
  • İ paid for spotify premium but my account still not switched to premium. Here i have a proof about it.
  • Mantisentil
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Passwords

PlanFree/Premium Operating My Question or Issue Is the password here the same as my playlists? Spotify would not let me login after recent update, had to use FACEBOOK option...

  • Newbie
  • Plan Free/Premium   Operating    My Question or Issue  Is the password here the same as my playlists? Spotify would not let me login after recent update, had to use FACEBOOK...
  • Jᴀᴄᴋ
  • Roadie
  • 139 Views
  • 1 replies
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  • 139 Views
  • 1 replies
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Solved!! Equalizer on Android

Just got premium on my oneplus 6, and I can't see the equalizer option at all, it just doesn't show. Also, it doesn't sound like changing the sound quality makes any difference. I'd appreciate your answers My Question or Issue

  • Casual Listener
  • Just got premium on my oneplus 6, and I can't see the equalizer option at all, it just doesn't show. Also, it doesn't sound like changing the sound quality makes any difference.   I'd apprecia...
  • Jᴀᴄᴋ
  • Roadie
  • 12978 Views
  • 3 replies
  • 0 likes
  • 12978 Views
  • 3 replies
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Lost song in a library

Hi,Recently I have lost a great song from my library. I don't remember its title or band's name.How can I check whether I dislaked it or removed it unintentionally and how can I add it to my library again? Is there any list of disliked songs?

  • Newbie
  • Hi, Recently I have lost a great song from my library. I don't remember its title or band's name. How can I check whether I dislaked it or removed it unintentionally and how can I add it to my...
  • user-removed
  • Not applicable
  • 350 Views
  • 1 replies
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  • 350 Views
  • 1 replies
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Playlists' bugged?

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So for the last few days my main playlist (3000+ songs) has been acting very strangely accross all my devices. When I click "Shuffle Play" it ...

  • Casual Listener
  • Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   So for the last few days my main playlist (3...
  • Jᴀᴄᴋ
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Android can't connect to 2015 Mini Cooper

PlanPremiumCountryUSA DeviceXiaomi Mix3Operating System(Android 9) My Question or IssueHi, I have a pretty old car (2015 Mini Cooper Hardtop 4-door) and I don't have the Bluetooth multimedia music connection package on it. When I used my iPhone to co...

  • Newbie
  • Plan Premium Country USA   Device Xiaomi Mix3 Operating System (Android 9)   My Question or Issue Hi,    I have a pretty old car (2015 Mini Cooper Hardtop 4-door...
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  • 643 Views
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Superuser Contribution Podcast - the app doesn't refresh a new episode

I using the Spotify in the Android and the app doesn't refresh a new episode of podcast that I'm signing. I would like to know what is happening, because I know that the podcast has new episode but it doesn't appear on the my Spotify. PlanPremiumCoun...

  • Newbie
  • I using the Spotify in the Android and the app doesn't refresh a new episode of podcast that I'm signing. I would like to know what is happening, because I know that the podcast has new episode but i...
  • dancingcowboy
  • Casual Listener
  • 4686 Views
  • 2 replies
  • 5 likes
  • podcast
  • 4686 Views
  • 2 replies
  • 5 likes

Home Mix won't open on mobile

PlanPremiumCountry USADevicePixel 3 XLOperating SystemAndroid My Question or Issue Starting last weekend, my Home Mix playlist won't open on my mobile. It opens for me on my PC and it opens for my fiancee on her mobile and PC, but it doesn't work on ...

  • Newbie
  • Plan Premium Country  USA Device Pixel 3 XL Operating System Android   My Question or Issue  Starting last weekend, my Home Mix playlist won't open on my mobile.  It ope...
  • philljust
  • Newbie
  • 228 Views
  • 1 replies
  • 1 likes
  • 228 Views
  • 1 replies
  • 1 likes

Spotify on Amazon Kindle Fire not working

Plan: PremiumCountry: UK Device: Amazon Kindle FireOperating System: Android (I think) My Question or IssueI have just downloaded Spotify onto my Kindle Fire and when I open the app all I get is a blank screen> Can you help ?

  • Newbie
  • Plan: Premium Country: UK  Device: Amazon Kindle Fire Operating System: Android (I think)   My Question or Issue I have just downloaded Spotify onto my Kindle Fire...
  • papei_1957
  • Casual Listener
  • 2900 Views
  • 4 replies
  • 2 likes
  • 2900 Views
  • 4 replies
  • 2 likes

Can I change playlist songs appearance

Can I use "your time capsule playlist" song background/style as my normal playlist songs background

  • Newbie
  • Can I use "your time capsule playlist" song background/style as my normal playlist songs background 
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  • 324 Views
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song automatically playing when I start the Spotify app

Hello,When I start the Spotify app on my phone the song I had playing last before closing the app is automatically playing. It is really annoying when I'm at public places and then music is starting to play out of nowhere.My Android version 7.1 Nouga...

  • Newbie
  • Hello, When I start the Spotify app on my phone the song I had playing last before closing the app is automatically playing. It is really annoying when I'm at public places and then music is startin...
  • 296 Views
  • 0 replies
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  • 296 Views
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Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

  • Gig Goer
  • Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the...
  • 276 Views
  • 0 replies
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  • 276 Views
  • 0 replies
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Sorting songs in playlist not possible

Plan PremiumCountry Denmark Device(Oneplus 5t)Operating System(Android) My Question or IssueAfter the lastest update fron spotify I can´t sort or filter songs in any of my playlist. I have tried to reinstall app and restart phone but makes no differe...

  • Newbie
  •   Plan Premium Country Denmark   Device (Oneplus 5t) Operating System (Android)   My Question or Issue After the lastest update fron spotify I can´t sort or filter songs in...
  • 203 Views
  • 0 replies
  • 1 likes
  • 203 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Offline playlist Samsung Gear S3

Hi, Using Samsung Gear S3. I have installed Spotify and it works well. However as far as I can tell offline playlists are not available. Without this the application is pretty useless to me. Is this on the roadmap? /M

  • Casual Listener
  • Hi,   Using Samsung Gear S3. I have installed Spotify and it works well. However as far as I can tell offline playlists are not available. Without this the application is pretty useless to me....
  • Peter
  • Spotify Legend
  • 3866 Views
  • 12 replies
  • 17 likes
  • 3866 Views
  • 12 replies
  • 17 likes

Not working: Downloading local music files from my pc to play on mobile Spotify.

PlanPremiumDevicePC and Xiaomi MiA1Operating SystemWindows 7 My Question or Issue HiI have some songs I have on my pc I want to be able to play inside the Spotify app on my mobile phone. These are songs that are not available on Spotify.I have read t...

  • Casual Listener
  • Plan Premium Device PC and Xiaomi MiA1 Operating System Windows 7   My Question or Issue  Hi I have some songs I have on my pc I want to be able to play inside the Spotify app on...
  • ShaiEzra
  • Casual Listener
  • 554 Views
  • 3 replies
  • 0 likes
  • 554 Views
  • 3 replies
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Solved!! Honor 8x

Hi, I have problems with your application in my new Honor 8x. In sametimes randomly stops and always after turning in from this top bar of Android, I need to turn application again to work, or wait some time for it to reload itself.I have tried to re...

  • Casual Listener
  • Hi,  I have problems with your application in my new Honor 8x. In sametimes randomly stops and always after turning in from this top bar of Android, I need to turn application again to work, or...
  • Shadow66
  • Casual Listener
  • 1592 Views
  • 3 replies
  • 2 likes
  • 1592 Views
  • 3 replies
  • 2 likes

Superuser Contribution Certain Song Titles In Disccover Weekly Playlist Accidentally Are In Japanese

Hi everybody, I've been a Spotify Premium listener the past 3 1/2 years & am currently utilizing Spotify on an LG X-Power Android Smartphone. The problem I'm experiencing is as of today for the second time this month, my Discover Weekly playlist has ...

  • Roadie
  • Hi everybody, I've been a Spotify Premium listener the past 3 1/2 years & am currently utilizing Spotify on an LG X-Power Android Smartphone. The problem I'm experiencing is as of today for the s...
  • Peter
  • Spotify Legend
  • 370 Views
  • 2 replies
  • 1 likes
  • 370 Views
  • 2 replies
  • 1 likes

Can’t find playlist

  My Question or Issue When I make a playlist , the next day its gone 

  • Newbie
  •     My Question or Issue  When I make a playlist , the next day its gone  
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
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Android to PC and PC to android.

PlanPremiumCountryBelgium DevicePC / Samsung S8Operating SystemWindows / Andriod My Question or IssueWhen I switch from my phone to a pc, it continues where I left.But when switching back from PC to phone, it starts playing where I left on my phone i...

  • Regular
  • Plan Premium Country Belgium   Device PC / Samsung S8 Operating System Windows / Andriod   My Question or Issue When I switch from my phone to a pc, it continues where I left. B...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes