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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387375 Views

545 replies

34 likes

Account
Free
  • 387375 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8040 Views

0 replies

7 likes

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Unresponsive loading daily mix, 'null' in title bar.

PlanPremiumCountryNetherlandsDeviceAlldocube Young X5Operating SystemAndroid 7.0 NougatSpotify Version8.5.11.762 (but all the versions before had the same issue. ) Unresponsive loading daily mix. The green thingy keeps rotating and it shows 'null' in...

Newbie

Plan Premium Country Netherlands Device Alldocube Young X5 Operating System Android 7.0 Nougat Spotify Version 8.5.11.762  (but all the versions before had the same issue. )   Un...

344 Views

0 replies

0 likes

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Spotify on galaxy watch

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverytime I use spotify on my galaxy watch and my galaxy s8 goes into sleep I am unable to co...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Everyti...

345 Views

0 replies

0 likes

  • 345 Views
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Superuser Contribution Home page always crashing

PlanFree, this happened on the 2nd day of me trying your app.CountryLebanonDeviceSamsung A10Operating SystemAndroidApp Version8.4.88.150 My Question or IssueHello, I'm having an issue with the app and I'm not able to opent he home page at all. I've a...

Newbie

Plan Free, this happened on the 2nd day of me trying your app. Country Lebanon Device Samsung A10 Operating System Android App Version 8.4.88.150   My Question or Issue Hello, I'm ha...

Peter

Spotify Legend

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
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Superuser Contribution Bluetooth Controls not working properly

PlanFamily PremiumCountryCanadaDeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or IssueI have a UClear HBC200 HD bluetooth headset for my motorcycle and have always had no issues using the play/pause/skip track functionality of the he...

Music Fan

Plan Family Premium Country Canada Device Samsung Galaxy S9+ Operating System Android Pie   My Question or Issue I have a UClear HBC200 HD bluetooth headset for my motorcycle and have ...

Peter

Spotify Legend

817 Views

1 replies

0 likes

bluetooth
controls
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Solved!!Superuser Contribution Spotify Lite ?!?!

My Question or Issue I was wondering why not doing a Lite version of the app for Spotify?Since months we are getting upgrades that indrocue bugs and lag. All this particular new design and stuff is just useless for who just want to listen the music.S...

Music Fan

  My Question or Issue   I was wondering why not doing a Lite version of the app for Spotify? Since months we are getting upgrades that indrocue bugs and lag. All this particular new de...

Peter

Spotify Legend

1033 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Logout when offline

PlanFamily CountryItaly DeviceBQ Aquaris X Operating SystemAndroid My Question or IssueHi everyone. The app logged me out after an automatic update while i was in offline mode.Everytime I try to log in now (either using facebook, username or email), ...

Newbie

Plan Family   Country Italy   Device BQ Aquaris X   Operating System Android   My Question or Issue Hi everyone. The app logged me out after an automatic update while...

Peter

Spotify Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Spotify only plays about 30 seconds of each song on Galaxy 8+

PlanPremiumCountryUSA DeviceSamsung Galaxy 8+Operating SystemAndroid My Question or IssueSuddenly no matter what playlist I'm playing, Spotify moves to the next song after only 30 seconds or so. I've seen this topic posted from as far back as 2016, b...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 8+ Operating System Android   My Question or Issue Suddenly no matter what playlist I'm playing, Spotify moves to the next song a...

389 Views

0 replies

0 likes

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Superuser Contribution How do I shuffle all songs in my library. Feature is gone since update

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

492 Views

1 replies

2 likes

  • 492 Views
  • 1 replies
  • 2 likes

Superuser Contribution 'Partially' Premium

I have bought premium plan for about 8 euros, it end in August. When I'm log in on browser it shows Premium. In application I can listen to one song without shuffling or commercials, also skip songs.What I can't do is download song. Everytime I have ...

Newbie

I have bought premium plan for about 8 euros, it end in August. When I'm log in on browser it shows Premium. In application I can listen to one song without shuffling or commercials, also skip songs....

Peter

Spotify Legend

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Lecture ecran eteint

Bonjour, depuis une récente mise à jour, la lecture s'arrête lorsque le téléphone(Samsung S8+) passe en veille(écran noir) et reprend dès que je le sors de la veille. Quelle est la solution?

Newbie

Bonjour,   depuis une récente mise à jour, la lecture s'arrête lorsque le téléphone(Samsung S8+) passe en veille(écran noir) et reprend dès que je le sors de la veille.   Quelle est la ...

355 Views

0 replies

0 likes

  • 355 Views
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Superuser Contribution Unable to search by artist in android auto

PremiumCountry DeviceMoto G4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen connecting to my car using full link, I cannot search by artist, it doesn't do anything and times out. Searching by album is ok however. Any ...

Newbie

    Premium Country   Device Moto G4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When connecting to my car using full link, I c...

Peter

Spotify Legend

1729 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Turning on the explicit filter in spotify app

Hi. It's great to be back in the community. I have something to ask. I like all kinds of music, and so does my mom. We'll pretty much listen to anything we want!! Unfortenely, she has a rule we're I can't play explicit tagged music on my Spotify, and...

Casual Listener

Hi. It's great to be back in the community. I have something to ask. I like all kinds of music, and so does my mom. We'll pretty much listen to anything we want!! Unfortenely, she has a rule we're I ...

Peter

Spotify Legend

11702 Views

1 replies

0 likes

  • 11702 Views
  • 1 replies
  • 0 likes

instagram I can not share in stories the music

I have 2 devices an android (samsung galaxy s9 +) and one ios (ipad 2017), in ios i can share the songs, already in android not, and wanted to solve the problem in android, already tried the solution to put 2 bills but it was temporary this solution....

Newbie

I have 2 devices an android (samsung galaxy s9 +) and one ios (ipad 2017), in ios i can share the songs, already in android not, and wanted to solve the problem in android, already tried the solution...

302 Views

0 replies

0 likes

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Solved!! No songs and Playlists empty

PlanFreeCountryTurkeyDeviceLG G2Operating SystemAndroid Lollipop My Question or IssueAny playlist I click on is empty, I can't search for any songs, there is pretty much nothing on the app. I can only see a song if I open it on my computer and it sho...

Casual Listener

  Plan Free Country Turkey Device LG G2 Operating System Android Lollipop   My Question or Issue Any playlist I click on is empty, I can't search for any songs, there is pretty m...

ReddVV

Casual Listener

3017 Views

1 replies

0 likes

  • 3017 Views
  • 1 replies
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Solved!! No songs show up.

PlanPremiumDeviceLG G2Operating SystemAndroid Lollipop My Question or IssueI open the app and there are no songs, all the playlists say they are empty, when i try to search it says something went wrong. I can't access any song.I've tried reinstalling...

Casual Listener

Plan Premium Device LG G2 Operating System Android Lollipop   My Question or Issue I open the app and there are no songs, all the playlists say they are empty, when i try to search it sa...

ReddVV

Casual Listener

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
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Update Introduced Lag

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemAndroid Version 8.0.0 My Question or Issue I'm running 8.4.95.785, and this update and the last have made loading times super slow. It used to be almost instant to go from menu to menu, o...

Regular

Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Android Version 8.0.0   My Question or Issue   I'm running 8.4.95.785, and this update and the last have mad...

RineNight

Casual Listener

3032 Views

19 replies

4 likes

  • 3032 Views
  • 19 replies
  • 4 likes

Recently played / favorites behavior

I'm using the Mac OSX desktop app on the free plan. Until recently, when I clicked "play" on an album in my recently played list, it only played the songs I had favorited on that album. Recently, though, when I click "play," it plays all songs on the...

Newbie

I'm using the Mac OSX desktop app on the free plan.   Until recently, when I clicked "play" on an album in my recently played list, it only played the songs I had favorited on that album.&nbsp...

311 Views

0 replies

0 likes

  • 311 Views
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  • 0 likes

Song filtering hides last song

Galaxy s8+, Premium sub.Filtering my liked songs gives a list where the last song in the list is covered by the bar at the bottom of the app that shows the currently playing song. If I filter for a list and scroll to the bottom, it is always half cut...

Regular

Galaxy s8+, Premium sub. Filtering my liked songs gives a list where the last song in the list is covered by the bar at the bottom of the app that shows the currently playing song. If I filter for a...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
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'Library Full' error message - but my storage is nearly empty!

PlanPremiumCountryUKDeviceHuawei P20 ProOperating SystemAndroid My Question or IssueI keep on getting an error message saying that my 'library is full' and that I 'need to remove more music' to continue downloading songs for usage offline. However, t...

Newbie

Plan Premium Country UK Device Huawei P20 Pro Operating System Android   My Question or Issue I keep on getting an error message saying that my 'library is full' and that I 'need to re...

355 Views

0 replies

0 likes

  • 355 Views
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  • 0 likes