Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118779 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239588 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600489 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492918 Views
581 replies
42 likes
Plan: PremiumCountry: USA Device: Samsung Galaxy S10 My Question or Issue:I don't remember if this happened before the most recent upgrade, but when I play a song on a playlist, spotify pushes that playlist to the top of my list of playlists. I want ...
Plan: Premium Country: USA Device: Samsung Galaxy S10 My Question or Issue: I don't remember if this happened before the most recent upgrade, but when I play a song on a playlist...
Composer
1824 Views
1 replies
0 likes
PlanFreeUK DeviceSamsung Galaxy S20Operating SystemAndroid 9 On the Android app, there is a link in the show notes for this episode:https://open.spotify.com/episode/7nkaQwYYZw2BXIKPc6wRU1However, because all the spaces have been removed, it goes from...
Plan Free UK Device Samsung Galaxy S20 Operating System Android 9 On the Android app, there is a link in the show notes for this episode: https://open.spotify.com/episode/7nka...
880 Views
0 replies
0 likes
Plan: VerizonFree/Premium: FreeCountry: United States Device: Droid Turbo 2Operating System: Android 7.0 My Question or IssueMy issue is when I reopen the apps to check a playlist or look for an artist I get an add that prevents me from accessing my ...
Plan: Verizon Free/Premium: Free Country: United States Device: Droid Turbo 2 Operating System: Android 7.0 My Question or Issue My issue is when I reopen the apps to check a pl...
Spotify Star
754 Views
1 replies
0 likes
PlanPremiumCountryTaiwanDeviceSony Xperia XZ2 CompactOperating SystemAndroid 9 My Question or IssueDownloading using cellar stopped working since like two weeks ago (latest version), and now it'd say "waiting for ..." until WiFi is connected . Toogli...
Plan Premium Country Taiwan Device Sony Xperia XZ2 Compact Operating System Android 9 My Question or Issue Downloading using cellar stopped working since like two weeks ago (latest v...
Spotify Star
3444 Views
13 replies
0 likes
My entire library was playlists and folders organized alphabetically (like, say, a record store). A recent update made the playlists and folders organize chronologically (while desktop remains alphabetically). i.e., the last list or folder accessed o...
My entire library was playlists and folders organized alphabetically (like, say, a record store). A recent update made the playlists and folders organize chronologically (while desktop remains alphab...
Spotify Legend
798 Views
1 replies
0 likes
When adding a song to a playlist on the latest version of Spotify android, the order of playlists is now sorted by how recently have added to your playlists, instead of just listing them in the order you have them saved in on the sidebar. This makes ...
When adding a song to a playlist on the latest version of Spotify android, the order of playlists is now sorted by how recently have added to your playlists, instead of just listing them in the order...
664 Views
0 replies
5 likes
PlanPremiumCountry United StatesDeviceNokia 6.1Operating System9 My Question or IssueI just recently started using spotify, and upon first usage, it had the traditonal UI Iwas accustomed to, from past accounts, and I began downloading songs to add to...
Plan Premium Country United States Device Nokia 6.1 Operating System 9 My Question or Issue I just recently started using spotify, and upon first usage, it had the trad...
Visitor
3644 Views
4 replies
8 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S6 Edge+, Sony Xperia XZ2Operating SystemLollipop, Oreo My Question or IssueThis has bugged me for a while and hopefully someone has a solution besides restarting the app. When I leave for work, my phone is c...
Plan Premium Country USA Device Samsung Galaxy S6 Edge+, Sony Xperia XZ2 Operating System Lollipop, Oreo My Question or Issue This has bugged me for a while and hopefully someone has...
1234 Views
0 replies
0 likes
PlanPremiumCountryJapanDeviceAmazon Fire 7 (2019)Operating SystemAmazon Fire / Android My Question or IssueSpotify is unusable as the playback randomly stops. Starts immediately if the the play button is hit again. I've logged out of all other device...
Plan Premium Country Japan Device Amazon Fire 7 (2019) Operating System Amazon Fire / Android My Question or Issue Spotify is unusable as the playback randomly stops. Starts ...
Casual Listener
1446 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceOneplus 6, Chromecast, LG OLED.Operating SystemAndroid Oreo My Question or IssueSpotify keeps interrupting other casts on chromecast.
Plan Premium Country Sweden Device Oneplus 6, Chromecast, LG OLED. Operating System Android Oreo My Question or Issue Spotify keeps interrupting other casts on chromecast. &nbs...
530 Views
0 replies
1 likes
PlanPremiumCountry DeviceKindle Fire 5th Gen (With cyanogen installed)Operating SystemAndroid My Question or IssueUp until now I've been happily using my Kindle Fire 5th Gen in my car mounted to the dash and I have it set up with another app called a...
Plan Premium Country Device Kindle Fire 5th Gen (With cyanogen installed) Operating System Android My Question or Issue Up until now I've been happily using my Kindle Fire 5th...
661 Views
0 replies
1 likes
Just looking for a an android watch that ables to download playlists direct on to watch so I can use it away from my phone e.g. when im at the gym so I can leave my phone at home and just use my watch to listen to an offline downloaded playlist. my o...
Just looking for a an android watch that ables to download playlists direct on to watch so I can use it away from my phone e.g. when im at the gym so I can leave my phone at home and just use my watc...
Spotify Legend
1309 Views
2 replies
0 likes
PlanPremium CountryIndia Operating SystemWindows 10 I have been unable to play any music or podcasts. The player always shows the message 'can't play the current song' or sometimes it asks me to import the file if I have it on my laptop.It has been m...
Plan Premium Country India Operating System Windows 10 I have been unable to play any music or podcasts. The player always shows the message 'can't play the current song...
Spotify Legend
1583 Views
3 replies
0 likes
DeviceOnePlus 6T Operating SystemAndroid 9OxygenOS 9.0.152019.6 Security Update My Question or IssueI'm suffering from volume issues on my seat car \ Razer Bluetooth speaker.When pausing the spotify music, it automaticlly mutes the bluetooth volume a...
Device OnePlus 6T Operating System Android 9 OxygenOS 9.0.15 2019.6 Security Update My Question or Issue I'm suffering from volume issues on my seat car \ Razer Bluetooth speaker...
471 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDeviceHuawei Mate 10 ProOperating SystemAndroidSpotfy v 8.5.9.737 My Question or IssueWhenever my phone disconnects from the car bluetooth, the playlist order gets re-shuffled.Steps to reproduce:1. Open playlist. Press shuf...
Plan Premium Country Australia Device Huawei Mate 10 Pro Operating System Android Spotfy v 8.5.9.737 My Question or Issue Whenever my phone disconnects from the car bluetooth, the p...
Visitor
821 Views
1 replies
3 likes
PlanPremiumCountryFrance DeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHi ! On my mobile, when I click on the "play" icon on a song and I was listening to music with random or repeat settings on, it reset these settings.Ex: I am liste...
Plan Premium Country France Device OnePlus 6T Operating System Android 9 My Question or Issue Hi ! On my mobile, when I click on the "play" icon on a song and I was listening...
514 Views
0 replies
0 likes
Hello! PlanPremiumCountryUKDeviceSamsung Galaxy Ace 4Operating System(Android 4.4.4) My Question or IssueI have a downloaded playlist on my phone which I use for offline listening (mostly on my walk to and from work), I keep it downloaded and add/rem...
Hello! Plan Premium Country UK Device Samsung Galaxy Ace 4 Operating System (Android 4.4.4) My Question or Issue I have a downloaded playlist on my phone which I use for off...
453 Views
0 replies
1 likes
Recently purchased Onkyo DP-X1A Digital Audio Player (Andoird OS).Android OS: 5.1.1Kernel Version: 3.4.0 android-build@DAP #1 Fri Nov 4 00:14:41 CST 2016Build Number: LMY47VSW Version: 0.1.37.8_20161104.000715 This device has internal flash storage o...
Recently purchased Onkyo DP-X1A Digital Audio Player (Andoird OS). Android OS: 5.1.1 Kernel Version: 3.4.0 android-build@DAP #1 Fri Nov 4 00:14:41 CST 2016 Build Number: LMY47V SW Version: 0.1.37...
Newbie
801 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesOperating SystemAndroid 8 My Question or IssueEver since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying to open it. The app would display correctly on the screen for a few sec...
Plan Premium Country United States Operating System Android 8 My Question or Issue Ever since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying...
Spotify Legend
1756 Views
5 replies
5 likes
PlanPremiumCountryCanadaDeviceSamsung J3Operating SystemAndroid My Question or IssueSo I found a wifi and downloaded my songlist for offline listening.After the download, to test I switched to offline mode. But could not play any songs. (I knew they ...
Plan Premium Country Canada Device Samsung J3 Operating System Android My Question or Issue So I found a wifi and downloaded my songlist for offline listening. After the download, t...
Spotify Legend
902 Views
1 replies
1 likes
