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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111304 Views

26 replies

3 likes

  • 111304 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223893 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223893 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581153 Views

79 replies

3 likes

  • 581153 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478437 Views

577 replies

40 likes

Account
Free
  • 478437 Views
  • 577 replies
  • 40 likes

Problem with Galaxy watch app (standalone)

PlanPremiumCountryU.S.DeviceGalaxy Watch LTE When playing all songs on shuffle, it will play the first second of a song, and then reshuffle. Play a song, start to play another, reshuffle. So I have to listen to the first second of a song between ever...

Visitor

Plan Premium Country U.S. Device Galaxy Watch LTE   When playing all songs on shuffle, it will play the first second of a song, and then reshuffle. Play a song, start to play another, res...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Why does Spotify play other people's playlists with the same name as mine.

PlanPremiumCountryUKDeviceHuawei and Amazon EchoOperating SystemAndroid My Question or IssueWhenever I use voice commands to play a playlist on my Android phone or Amazon Echo devices often someone else's Spotify playlist with the same name plays rat...

Visitor

Plan Premium Country UK Device Huawei and Amazon Echo Operating System Android   My Question or Issue Whenever I use voice commands to play a playlist on my Android phone or Amazon Ech...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

Cant crossfade

Plan Family PremiumCountryUSADeviceS10+Operating System Android My Question or IssueI can no longer cross fade? Greyed out? Not sure why?

Visitor

Plan  Family Premium Country USA Device S10+ Operating System  Android   My Question or Issue I can no longer cross fade? Greyed out? Not sure why?

chrismurray

Composer

2565 Views

1 replies

0 likes

No crossfade
  • 2565 Views
  • 1 replies
  • 0 likes

Can't shut spotify off

PlanPremiumCountrySwedenDevice(Samsung Galaxy s10)Operating System(Android version 9) LED-cover My Question or IssueHi!My Samsung Galaxy s10, with Samsung LED cover, shows a play/pause button on the cover and has done so for my 2 latest phones+led-co...

Casual Listener

Plan Premium Country Sweden Device (Samsung Galaxy s10) Operating System (Android version 9) LED-cover   My Question or Issue Hi! My Samsung Galaxy s10, with Samsung LED cover, shows ...

songassistant

Composer

4323 Views

1 replies

0 likes

  • 4323 Views
  • 1 replies
  • 0 likes

My "x" button in my notification bar disappeared

PlanPremiumCountrySwedenDevice(Samsung Galaxy s10)Operating System(Android version 9) My Question or IssueHi!I used to have an "x" button on the spotify app, in the notification bar, when i used the app. It randomly disappeared. Is it bcs of some set...

Casual Listener

Plan Premium Country Sweden Device (Samsung Galaxy s10) Operating System (Android version 9)   My Question or Issue Hi! I used to have an "x" button on the spotify app, in the notific...

songassistant

Composer

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waze Notification won't dismiss

PlanPremiumCountryFrance DeviceXiaomi mi9Operating SystemAndroid Pie My Question or IssueHello, I have a constant notification for Waze in my Android and I can't even dismiss, just like there's some kind of foreground service running.. also I keep ge...

Newbie

  Plan Premium Country France  Device Xiaomi mi9 Operating System Android Pie   My Question or Issue Hello, I have a constant notification for Waze in my Android and I can't...

Katerina

Spotify Legend

908 Views

1 replies

0 likes

  • 908 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes on startup

PlanPremiumCountryItalyDeviceGoogle Pixel 2 XLOperating SystemAndroid Q My Question or IssueSpotify crashes on startup. I literally just press the icon, it shows the Spotify logo and when it is starting to show the home it crashes.

Casual Listener

Plan Premium Country Italy Device Google Pixel 2 XL Operating System Android Q   My Question or Issue Spotify crashes on startup. I literally just press the icon, it shows the Spotify ...

MartinB42

Casual Listener

6096 Views

11 replies

3 likes

  • 6096 Views
  • 11 replies
  • 3 likes

Lyrics for every song??

PlanFreeCountryIndiaDeviceLenovo k6 powerOperating SystemAndroid My Question or IssueDoes every song have lyrics or is it limited to few songs? Or does having premium account unlocks it? I was listening to few songs only some of them have lyrics whil...

Visitor

Plan Free Country India Device Lenovo k6 power Operating System Android   My Question or Issue Does every song have lyrics or is it limited to few songs? Or does having premium account...

Billy-J

Spotify Star

927 Views

1 replies

0 likes

  • 927 Views
  • 1 replies
  • 0 likes

Bad sound with Moto G6 Play and JBL Bluetooth

My Question or IssueI own a Moto G6 Play purchased in 2019 and updated to the maximum in conjunction with JBL T500BT handset purchased in 2018.Before the Moto G6, I had a Moto G5 that worked perfectly with Spotify, at the same time by the way I used ...

Visitor

My Question or Issue I own a Moto G6 Play purchased in 2019 and updated to the maximum in conjunction with JBL T500BT handset purchased in 2018. Before the Moto G6, I had a Moto G5 that worked perf...

898 Views

0 replies

0 likes

  • 898 Views
  • 0 replies
  • 0 likes

No songs category

PlanPremiumDeviceXiaomi mi a2 liteOperating SystemAndroid 9Spotify version8.5.3.716 My Question or IssueAfter one update in March I'm not able to play all my songs in random as I often used to do. In fact, the "all songs" category doesn't exist anymo...

Newbie

  Plan Premium Device Xiaomi mi a2 lite Operating System Android 9 Spotify version 8.5.3.716     My Question or Issue After one update in March I'm not able to play all my ...

DanifC

Composer

3330 Views

8 replies

7 likes

  • 3330 Views
  • 8 replies
  • 7 likes

Spotify automatically plays the same song / Car and Chromecast

PlanPremiumCountrySwedenDeviceSamsung Galaxy S8Operating SystemAndroid v9 My Question or IssueSpotify plays the same song whenever I connect via bluetooth to the car, or whenever I try to connect to my chromecast.I cannot use my chromecasts anymore s...

Casual Listener

Plan Premium Country Sweden Device Samsung Galaxy S8 Operating System Android v9   My Question or Issue Spotify plays the same song whenever I connect via bluetooth to the car, or...

spirki

Gig Goer

2494 Views

2 replies

0 likes

  • 2494 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album art is zoomed in on lock screen

On Android pie the album art is shown on the lock screen. It is zoomed in to bring the top and bottom to the edges of the screen. The problem is is that cuts off words and parts of the image, An option to add bessel to the top and bottom of lockscree...

Casual Listener

On Android pie the album art is shown on the lock screen. It is zoomed in to bring the top and bottom to the edges of the screen. The problem is is that cuts off words and parts of the image, An opti...

Peter

Spotify Legend

2384 Views

5 replies

1 likes

  • 2384 Views
  • 5 replies
  • 1 likes

Albums, artists and playlists display in random order - Android Auto

PlanPremiumCountryUKDeviceOneplus 3Operating SystemAndroid Oreo My Question or IssueLatest update (8.4.97.807) displays all albums, artists and playlists in a completely random order when using android auto (4.0.590434). They all display in correct a...

Regular

Plan Premium Country UK Device Oneplus 3 Operating System Android Oreo   My Question or Issue Latest update (8.4.97.807) displays all albums, artists and playlists in a completely rand...

Bogdanbl

Newbie

1087 Views

4 replies

2 likes

  • 1087 Views
  • 4 replies
  • 2 likes

App pauses every song after it plays and doesn't move to the next song

PlanPremiumCountryUSADeviceSamsung Galaxy Note 8Operating SystemAndroid Pie My Question or IssueI've had this issue for at least 2 weeks. I have barely used the app because of this. Basically once a song plays, instead of going to the next song in a ...

Regular

Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Android Pie   My Question or Issue I've had this issue for at least 2 weeks. I have barely used the app because o...

BugsBunny

Music Fan

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Daily mix on PC Web launcher, not on android app.

PlanFreeCountryUSDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueIve been using spotify for a few months and really like the daily mix. 99% I use it on my phone. However the other day I logged in on PC to do something and saw t...

Casual Listener

Plan Free Country US Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue Ive been using spotify for a few months and really like the daily mix. 99% I use it on...

594 Views

0 replies

0 likes

  • 594 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify in ur car.

Hello, I was wondering if i'm able to use spotify to play music to my car radio? It would be awesome it that could be done, Since i really enjoy the music and now i have the premium status And just wondering how it would be done, i tried via USB stic...

Casual Listener

Hello,    I was wondering if i'm able to use spotify to play music to my car radio?   It would be awesome it that could be done, Since i really enjoy the music and now i have t...

Guido

Spotify Legend

82791 Views

27 replies

2 likes

  • 82791 Views
  • 27 replies
  • 2 likes

Solved!!Superuser Contribution Editing playlist order on spotify mobile (Android)

Why doesn't spotify support manually changing the order of playlists on the mobile version? Is there some kind of technical hurdle to work around or are Spotify just not listening to the people that are asking for it?

Regular

Why doesn't spotify support manually changing the order of playlists on the mobile version?   Is there some kind of technical hurdle to work around or are Spotify just not listening to the p...

Guido

Spotify Legend

157300 Views

220 replies

160 likes

playlist android
  • 157300 Views
  • 220 replies
  • 160 likes

Pausing/Playing music through bluetooth headsaet and Galaxy Watch not working.

Using the pause/play tap on my Bragi Dash Pro earbuds is not working through the connection with Spotify through Galaxy Watch. Not using the bluetooth connection on phone. Using the mobile data directly from the watch. The taps to move a track forwar...

Visitor

Using the pause/play tap on my Bragi Dash Pro earbuds is not working through the connection with Spotify through Galaxy Watch. Not using the bluetooth connection on phone. Using the mobile data direc...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Apps won't stream

My Spotify won't play anything online but it can play downloaded songs just fine. Online songs won't play in both my phone and my PC, but somehow the Spotify web player can stream online songs just fine. So my guess would be that the Spotify app itse...

Casual Listener

 My Spotify won't play anything online but it can play downloaded songs just fine. Online songs won't play in both my phone and my PC, but somehow the Spotify web player can stream online songs ...

Peter

Spotify Legend

1451 Views

3 replies

0 likes

  • 1451 Views
  • 3 replies
  • 0 likes

Songs keep pausing and restarts when i touch my phone, started happening about 2 weeks ago.

PlanPremiumCountryNZDeviceSamsung s9+Operating System My Question or IssueFor the past 2 weeks approx songs keep pausing, when I touch my phone they will restart! Its driving me mad. never had a problem with the app before. Pauses if I'm using in the...

Visitor

Plan Premium Country NZ Device Samsung s9+ Operating System     My Question or Issue For the past 2 weeks approx songs keep pausing, when I touch my phone they will restart! Its d...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes