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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375735 Views

541 replies

34 likes

Account
Free
  • 375735 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

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  • 7 likes

playing an album in the right running order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueplaying an album in the right running order

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue playing...

251 Views

0 replies

0 likes

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Superuser Contribution Full albums mixed up

PlanPremiumCountryUk DeviceSamsung Galaxy S8 PlusOperating SystemAndroid My Question or Issue Ever since the most recent update, full albums that I've saved to my liked songs are all mixed up and not in the right order, also when I click save entire ...

Casual Listener

Plan Premium Country Uk   Device Samsung Galaxy S8 Plus Operating System Android   My Question or Issue   Ever since the most recent update, full albums that I've saved to ...

Gavinsbeard

Casual Listener

1527 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Same background color problem

cihazMeizu 16. İşletim sistemi Android 8.1 Sorum veya Sorunum Geri, duraklama ve sonraki butonunu göremiyorum Yeraltı rengiyle aynı siyah renk için.

Newbie

        cihaz Meizu 16.   İşletim sistemi  Android 8.1   Sorum veya Sorunum  Geri, duraklama ve sonraki butonunu göremiyorum Yeraltı rengiyle aynı s...

370 Views

0 replies

0 likes

  • 370 Views
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Connecting to spotify.... in Android Notification

All of a sudden Waze will not connect. Once a day or so a blue bar will say "In the car?" but it won't allow me to do anything. The toggle for the navigation is on. I have restarted the phone and cleared the cache. PlanPremiumCountryUnited States Dev...

Newbie

All of a sudden Waze will not connect. Once a day or so a blue bar will say "In the car?" but it won't allow me to do anything. The toggle for the navigation is on. I have restarted the phone and cle...

330 Views

0 replies

0 likes

  • 330 Views
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  • 0 likes

Download all music at once

PlanPremiumCountryBrazilDeviceASUS Zenfone MaxShotOperating SystemAndroid My Question or IssueThe interface of spotify don´t show anymore the option to see all my music on the library. Now shows just Playlist, Artist and Album. The worst part is to h...

Newbie

Plan Premium Country Brazil Device ASUS Zenfone MaxShot Operating System Android   My Question or Issue The interface of spotify don´t show anymore the option to see all my music on th...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
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How does DailyMix work?

PlanPremiumCountryTWDeviceSamsung S8+Operating SystemAndroid 9 My Question or IssueI had 3 DailyMix playlists before I became Premium.But after one day, I only left 1 DailyMix playlist when I'm Premium. And now, I can't find out any DailyMix playlist...

Casual Listener

Plan Premium Country TW Device Samsung S8+ Operating System Android 9   My Question or Issue I had 3 DailyMix playlists before I became Premium. But after one day, I only left 1 Daily...

DanifC

Composer

986 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

How to rollback updated library?

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy A5 My Question or IssueHow do I rollback the Spotify app to the version before the last library update? This new system is terrible. I want the old system back: sort by artists, alphabetically, t...

Casual Listener

Plan Premium Country The Netherlands  Device Samsung Galaxy A5   My Question or Issue How do I rollback the Spotify app to the version before the last library update? This new syste...

566 Views

0 replies

2 likes

  • 566 Views
  • 0 replies
  • 2 likes

Unresponsive loading daily mix, 'null' in title bar.

PlanPremiumCountryNetherlandsDeviceAlldocube Young X5Operating SystemAndroid 7.0 NougatSpotify Version8.5.11.762 (but all the versions before had the same issue. ) Unresponsive loading daily mix. The green thingy keeps rotating and it shows 'null' in...

Newbie

Plan Premium Country Netherlands Device Alldocube Young X5 Operating System Android 7.0 Nougat Spotify Version 8.5.11.762  (but all the versions before had the same issue. )   Un...

337 Views

0 replies

0 likes

  • 337 Views
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Spotify on galaxy watch

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEverytime I use spotify on my galaxy watch and my galaxy s8 goes into sleep I am unable to co...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Everyti...

336 Views

0 replies

0 likes

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Superuser Contribution Home page always crashing

PlanFree, this happened on the 2nd day of me trying your app.CountryLebanonDeviceSamsung A10Operating SystemAndroidApp Version8.4.88.150 My Question or IssueHello, I'm having an issue with the app and I'm not able to opent he home page at all. I've a...

Newbie

Plan Free, this happened on the 2nd day of me trying your app. Country Lebanon Device Samsung A10 Operating System Android App Version 8.4.88.150   My Question or Issue Hello, I'm ha...

Peter

Spotify Legend

754 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Bluetooth Controls not working properly

PlanFamily PremiumCountryCanadaDeviceSamsung Galaxy S9+Operating SystemAndroid Pie My Question or IssueI have a UClear HBC200 HD bluetooth headset for my motorcycle and have always had no issues using the play/pause/skip track functionality of the he...

Music Fan

Plan Family Premium Country Canada Device Samsung Galaxy S9+ Operating System Android Pie   My Question or Issue I have a UClear HBC200 HD bluetooth headset for my motorcycle and have ...

Peter

Spotify Legend

800 Views

1 replies

0 likes

bluetooth
controls
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  • 1 replies
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Solved!!Superuser Contribution Spotify Lite ?!?!

My Question or Issue I was wondering why not doing a Lite version of the app for Spotify?Since months we are getting upgrades that indrocue bugs and lag. All this particular new design and stuff is just useless for who just want to listen the music.S...

Music Fan

  My Question or Issue   I was wondering why not doing a Lite version of the app for Spotify? Since months we are getting upgrades that indrocue bugs and lag. All this particular new de...

Peter

Spotify Legend

987 Views

1 replies

0 likes

  • 987 Views
  • 1 replies
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Superuser Contribution Logout when offline

PlanFamily CountryItaly DeviceBQ Aquaris X Operating SystemAndroid My Question or IssueHi everyone. The app logged me out after an automatic update while i was in offline mode.Everytime I try to log in now (either using facebook, username or email), ...

Newbie

Plan Family   Country Italy   Device BQ Aquaris X   Operating System Android   My Question or Issue Hi everyone. The app logged me out after an automatic update while...

Peter

Spotify Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Spotify only plays about 30 seconds of each song on Galaxy 8+

PlanPremiumCountryUSA DeviceSamsung Galaxy 8+Operating SystemAndroid My Question or IssueSuddenly no matter what playlist I'm playing, Spotify moves to the next song after only 30 seconds or so. I've seen this topic posted from as far back as 2016, b...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 8+ Operating System Android   My Question or Issue Suddenly no matter what playlist I'm playing, Spotify moves to the next song a...

375 Views

0 replies

0 likes

  • 375 Views
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Superuser Contribution How do I shuffle all songs in my library. Feature is gone since update

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Peter

Spotify Legend

471 Views

1 replies

2 likes

  • 471 Views
  • 1 replies
  • 2 likes

Superuser Contribution 'Partially' Premium

I have bought premium plan for about 8 euros, it end in August. When I'm log in on browser it shows Premium. In application I can listen to one song without shuffling or commercials, also skip songs.What I can't do is download song. Everytime I have ...

Newbie

I have bought premium plan for about 8 euros, it end in August. When I'm log in on browser it shows Premium. In application I can listen to one song without shuffling or commercials, also skip songs....

Peter

Spotify Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

Lecture ecran eteint

Bonjour, depuis une récente mise à jour, la lecture s'arrête lorsque le téléphone(Samsung S8+) passe en veille(écran noir) et reprend dès que je le sors de la veille. Quelle est la solution?

Newbie

Bonjour,   depuis une récente mise à jour, la lecture s'arrête lorsque le téléphone(Samsung S8+) passe en veille(écran noir) et reprend dès que je le sors de la veille.   Quelle est la ...

349 Views

0 replies

0 likes

  • 349 Views
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  • 0 likes

Superuser Contribution Unable to search by artist in android auto

PremiumCountry DeviceMoto G4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen connecting to my car using full link, I cannot search by artist, it doesn't do anything and times out. Searching by album is ok however. Any ...

Newbie

    Premium Country   Device Moto G4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When connecting to my car using full link, I c...

Peter

Spotify Legend

1715 Views

1 replies

0 likes

  • 1715 Views
  • 1 replies
  • 0 likes