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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118766 Views

27 replies

4 likes

  • 118766 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239549 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239549 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600400 Views

79 replies

3 likes

  • 600400 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492889 Views

581 replies

42 likes

Account
Free
  • 492889 Views
  • 581 replies
  • 42 likes

[BUG] Sound problem after receiving a notification from Facebook

CountryRomania DeviceHuawei Mate 20 Lite SNE-LX1Operating SystemAndroid 9.0 (EMUI 9), I also encountered the issue on Android 8.1 ( EMUI 8.1 ) My IssueI have a problem with the sound after I receive a notification from Facebook, everytime a notificat...

Visitor

  Country Romania   Device Huawei Mate 20 Lite SNE-LX1 Operating System Android 9.0 (EMUI 9), I also encountered the issue on Android 8.1 ( EMUI 8.1 )   My Issue I have a pro...

user-removed

Not applicable

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Android looks like ios!?

As of todays little format change my android device works just like the Ios app and i absolutely hate it. I use and LG G4 running android 6.0.0 Everythings in a differnt place and its has made mothing more usefull or convenient to use. The bottom par...

Visitor

As of todays little format change my android device works just like the Ios app and i absolutely hate it. I use and LG G4 running android 6.0.0 Everythings in a differnt place and its has made mothin...

Dano54

Visitor

943 Views

2 replies

5 likes

  • 943 Views
  • 2 replies
  • 5 likes

I can't see option to download to SDCard

PlanPremiumCountry UK DeviceMoto E4Operating System Android 7.1.1 My Question or IssueMy phone has a 8GB SD Card, which is correctly recognised in System > Settings > Storage Settings as 'portable storage'. In System > Settings > Apps > Spotify > Per...

Newbie

Plan Premium Country UK   Device Moto E4 Operating System Android 7.1.1   My Question or Issue My phone has a 8GB SD Card, which is correctly recognised in System > Setting...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Problem with Spotify connect and Android Tv

PlanPremiumCountryDenmarkDeviceSony BraviaOperating SystemAndroid TV Oreo My Question or IssueWith Android 7 Spotify was allways running in the background, allowing my phone to find and stream to Spotify connect.With Android 8 the TV shuts down Spoti...

Visitor

  Plan Premium Country Denmark Device Sony Bravia Operating System Android TV Oreo   My Question or Issue With Android 7 Spotify was allways running in the background, allowing m...

1178 Views

0 replies

4 likes

  • 1178 Views
  • 0 replies
  • 4 likes

Spotify Connect no Control over Music After connecting

PlanPremiumCountryGermanyDeviceXiaomi A2 LiteOperating SystemAndroid 9 Pie My Question or IssueThis Bug has been going on for a few weeks now. After I connect to a wifi streaming device (Denon AVR–X1500H or Chrome Cast) the song starts playing on the...

Newbie

Plan Premium Country Germany Device Xiaomi A2 Lite Operating System Android 9 Pie     My Question or Issue This Bug has been going on for a few weeks now. After I connect to a wi...

687 Views

0 replies

0 likes

Chrome cast
Spotify connect remote
Troubleshooting
  • 687 Views
  • 0 replies
  • 0 likes

Find in like songs

PlanPremiumCountryUkDeviceSamsung Galaxy S8Operating SystemLatest, no idea its food My Question or IssueWhen I got one of the last or the last update the beat feature for me was the find as I hated the old way when it would filter the playlist and no...

Visitor

  Plan Premium Country Uk Device Samsung Galaxy S8 Operating System Latest, no idea its food   My Question or Issue When I got one of the last or the last update the beat feature...

471 Views

0 replies

0 likes

Find
liked songs
  • 471 Views
  • 0 replies
  • 0 likes

Spotify spontaneously starts casting on my chromecast (not playing)

PlanPremiumCountrySlovakia Device(OnePlus7Pro)Operating System(Android OxygenOS 9.5.8GM21BA) My Question or IssueSpotify is spontaneously casting on my chromecast, starting my receiver and my tv in the process. There is just the big SPOTIFY label on ...

Newbie

Plan Premium Country Slovakia   Device (OnePlus7Pro) Operating System (Android OxygenOS 9.5.8GM21BA)   My Question or Issue Spotify is spontaneously casting on my chromecast, sta...

643 Views

0 replies

0 likes

Android
spontaneously casting
  • 643 Views
  • 0 replies
  • 0 likes

No longer able to add podcast shortcuts to home screen?

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung galaxy s9+Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 9My Question or IssueI always had podcasts on my homescreen as shortcuts but after spotify ...

Newbie

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung galaxy s9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 9 My Question or...

2305 Views

0 replies

11 likes

Podcasts
shortcuts
  • 2305 Views
  • 0 replies
  • 11 likes

Music stop to play

Hello,I'm trying to play Post Malone's music Goodbye. It been always stopped at 2'12" but the play is selected and there is no song. It just go back to play if I change to 2'13".What should I do?PlanPremiumCountry Brazil DeviceAsus Zenfone 5Operating...

Newbie

Hello, I'm trying to play Post Malone's music Goodbye. It been always stopped at 2'12" but the play is selected and there is no song. It just go back to play if I change to 2'13". What should I do?...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Android App starts playing without prompt. / Switches to Chrome Player without prompt

Plan: PremiumDevice: Droid TurboOperating System: 8.0 My Question or Issue:The android app has taken to starting to play on its own while the phone is sitting locked. The music it starts playing seems completely unrelated to anything I was listening,...

Casual Listener

Plan: Premium Device: Droid Turbo Operating System: 8.0   My Question or Issue: The android app has taken to starting to play on its own while the phone is sitting locked...

spirki

Gig Goer

744 Views

1 replies

1 likes

Android
  • 744 Views
  • 1 replies
  • 1 likes

Shuffle play only being on mobile,no repeat

The fact that PC and tablet dont have to shuffle play is annoying since premium is not cheap and for mobile if you want the skips to reach a single song you either need to be lucky it if yoy have premium you can just skip to any song. Also no repeat ...

Visitor

The fact that PC and tablet dont have to shuffle play is annoying since premium is not cheap and for mobile if you want the skips to reach a single song you either need to be lucky it if yoy have pre...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Back button is nonfunctional

PlanPremiumCountry DeviceSamsung Galaxy 10Operating SystemAndroid My Question or Issue The back button doesn't work from the lock screen, from the notification bar, or on any bluetooth connections (i.e. car stereo buttons). I've seen threads about th...

Regular

Plan Premium Country   Device Samsung Galaxy 10 Operating System Android   My Question or Issue   The back button doesn't work from the lock screen, from the notification ba...

906 Views

0 replies

0 likes

  • 906 Views
  • 0 replies
  • 0 likes

Car stereo Bluetooth controls not working.

PlanPremiumCountryUSDeviceOneplus 6Operating SystemAndriod Pie My Question or IssueIt was working perfect about 3 or 4 months ago I updated the app and it hasn't been working since. Skip and pause buttons on the radio work once then they don't work. ...

Casual Listener

Plan Premium Country US Device Oneplus 6 Operating System Andriod Pie   My Question or Issue It was working perfect about 3 or 4 months ago I updated the app and it hasn't been working...

566 Views

0 replies

0 likes

  • 566 Views
  • 0 replies
  • 0 likes

Spotify closing itself for no reason.

PlanFree/PremiumDeviceSamsung Galaxy A3 2017Operating System(Android Oreo) My Question or Issue

Visitor

Plan Free/Premium Device Samsung Galaxy A3 2017 Operating System (Android Oreo)   My Question or Issue  

477 Views

0 replies

1 likes

  • 477 Views
  • 0 replies
  • 1 likes

Where can I find a playlist with all my downloaded songs?

PlanPremiumCountry DeviceLg G7 ThinqOperating SystemAndroid Oreo My Question or Issue

Newbie

Plan Premium Country   Device Lg G7 Thinq Operating System Android Oreo   My Question or Issue  

badumtss

Composer

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

How to start a playlist NOT random mode

Hi! I am using Spotify (premium) from Android (in a Xiaomi Mi A1) and when I select a playlist in my library, instead of starting automatically (which would be the desirable), it appears a screen with the details of the list and a big green "Random" ...

Visitor

Hi! I am using Spotify (premium) from Android (in a Xiaomi Mi A1) and when I select a playlist in my library, instead of starting automatically (which would be the desirable), it appears a screen wit...

590 Views

0 replies

1 likes

  • 590 Views
  • 0 replies
  • 1 likes

Spotify design

PlanPremiumCountryIsraelDeviceXioami mi 9seOperating SystemMIUI 10 My Question or IssueI don't like the new design Spotify have now, is there a way I can change it back because it's really not comfortable and I'm paying money for it because I liked t...

Regular

  Plan Premium Country Israel Device Xioami mi 9se Operating System MIUI 10   My Question or Issue I don't like the new design Spotify have now, is there a way I can change it ba...

makmegs

Regular

1620 Views

3 replies

2 likes

  • 1620 Views
  • 3 replies
  • 2 likes

Album list doesn't load (stuck on spinning icon)

I can't see my album list. When I click "album" I got a black screen and the spinning icon, spinning and spinning on and on and on and on... I read a LOT of topics about this issue. Hey Spotify, what are you waiting to fix the problem?? Come on, do s...

Casual Listener

I can't see my album list. When I click "album" I got a black screen and the spinning icon, spinning and spinning on and on and on and on...   I read a LOT of topics about this issue. Hey Spot...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Superuser Contribution Huawei P30 Pro - in UK but Google play says Spotify not available in region

Hi. I am from the UK, my phone was bought in the UK and Google play and Spotify are registered to the UK. However when I try to download Spotify it says its not available le in my region. I have looked online and can't find a silimar issue.HuaweiP30 ...

Visitor

Hi. I am from the UK, my phone was bought in the UK and Google play and Spotify are registered to the UK. However when I try to download Spotify it says its not available le in my region. I have look...

1410 Views

0 replies

0 likes

Android
huawei
p30
p30 pro
region
unavailable
  • 1410 Views
  • 0 replies
  • 0 likes

Library gone, everything moved to non alphabetized suggested list

PlanPremiumCountryUSADeviceGalaxy S7 My Question or IssueMy whole library is gone and everything in it has been moved to a non alphabetized suggested list. How do I recover my library the way it was and why did it change?

Visitor

  Plan Premium Country USA Device Galaxy S7     My Question or Issue My whole library is gone and everything in it has been moved to a non alphabetized suggested list.  ...

bhare

Regular

1580 Views

3 replies

2 likes

alphabetized
  • 1580 Views
  • 3 replies
  • 2 likes