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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111329 Views

26 replies

3 likes

  • 111329 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223934 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223934 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581190 Views

79 replies

3 likes

  • 581190 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478462 Views

577 replies

40 likes

Account
Free
  • 478462 Views
  • 577 replies
  • 40 likes

There is no repeat button for free on android app

PlanFreeCountryUSSamsung Galaxy 9Operating SystemAndroid My Question or IssueI can't repeat my playlist on my phone even though I can on my computer. It isn't where the other thread that I found, that I couldn't reply to, said it was. This is really ...

Visitor

Plan Free Country US Samsung Galaxy 9 Operating System Android   My Question or Issue I can't repeat my playlist on my phone even though I can on my computer. It isn't where the other t...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Spotify Wont Stop playing even when off

Hi I am on premium accounts and in the UK using an Android Phone. When I bluetooth my Galaxy S8 to the radio, I play my music no problem, when I close down the app, for some reason it just rnadomly starts. I have switched it off and back on, checked ...

Newbie

Hi   I am on premium accounts and in the UK using an Android Phone.  When I bluetooth my Galaxy S8 to the radio, I play my music no problem,  when I close down the app, for some reas...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Inserted music by desktop doesn't play on phone

Hi,I'm having trouble with some music I inserted in Spotify myself. I inserted it, using the desktop a couple of months back and saved it in a playlist. Next I downloaded the playlist on my Android phone (OnePlus X) and it worked marvelous. However, ...

Visitor

Hi, I'm having trouble with some music I inserted in Spotify myself. I inserted it, using the desktop a couple of months back and saved it in a playlist. Next I downloaded the playlist on my Android...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Spotify not loading Galaxy S10+

PlanPremiumCountryUKDevice(Galaxy S10+)Operating System(Android Oreo.) My Question or IssueSpotify will not load up all of a sudden. I have so far tried -RebootingUninstalling/ReinstallingClearing Google play servicesFollowing the clean install proce...

Newbie

Plan Premium Country UK Device (Galaxy S10+) Operating System (Android Oreo.)   My Question or Issue Spotify will not load up all of a sudden. I have so far tried - Rebooting Un...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Problem with android device

PlanPremiumCountryItalyDeviceSamsung S10+Operating SystemAndroid My Question or IssueHi, using my spotify account via PC or other devices I have no problems, but when I use my S10 + the application is very slow and practically impossible to use.I hav...

Casual Listener

  Plan Premium Country Italy Device Samsung S10+ Operating System Android   My Question or Issue Hi, using my spotify account via PC or other devices I have no problems, but when...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Superuser Contribution Landscape mode and Spotify car view will lock the screen

PlanPremiumCountry DeviceHuawei P10Operating SystemAndroid Oreo My Question or IssueHi, i have a problem with the landscape for the current Song, works on other and Spotify car view will lock the screen instead of keeping active

Casual Listener

Plan Premium Country   Device Huawei P10 Operating System Android Oreo   My Question or Issue Hi, i have a problem with the landscape for the current Song, works on other and...

Renesis

Casual Listener

981 Views

2 replies

0 likes

  • 981 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android] What happened to Spotify? Switching devices is worse, can no longer sort playlists

With the last couple of updates, my Spotify experience has deteriorated drastically. I mainly use 2 Android devices, my mobile and an Android TVbox I use as a media center. I used to be able to switch almost seamlessly from one device to the other by...

Music Fan

With the last couple of updates, my Spotify experience has deteriorated drastically. I mainly use 2 Android devices, my mobile and an Android TVbox I use as a media center. I used to be able to switc...

Peter

Spotify Legend

1120 Views

1 replies

3 likes

Android
  • 1120 Views
  • 1 replies
  • 3 likes

Superuser Contribution Queue songs while having bad connection

PlanPremiumCountryGermanyDeviceGalaxy S7Operating SystemAndroid 8 My Question or IssueDuring my commute I cross an area with bad Internet connection (Edge only). Of course I have all my favourite songs offline but the problem is I can't queue them wi...

Casual Listener

  Plan Premium Country Germany Device Galaxy S7 Operating System Android 8   My Question or Issue During my commute I cross an area with bad Internet connection (Edge only). Of c...

Peter

Spotify Legend

1441 Views

3 replies

0 likes

  • 1441 Views
  • 3 replies
  • 0 likes

Why i need to press shuffle again after select song, I hate it.

PlanPremiumCountryThailandDevicePixel 3Operating SystemAndroid 9 My Question or IssueWhy i have to press shuffle again when select new song. please fix it. I found this bug post from last year that has been fixed but it happen again. Please dont make...

Visitor

Plan Premium Country Thailand Device Pixel 3 Operating System Android 9   My Question or Issue Why i have to press shuffle again when select new song. please fix it. I found this bug p...

622 Views

0 replies

2 likes

bug
  • 622 Views
  • 0 replies
  • 2 likes

Galaxy Watch - Family Plan asking to change to Premium

I Want to use the Galaxy Watch app, but everything says I need to change to the premium plan. But I've already got the family plan. Why I can't use the app full featured with the family plan?PlanFamilyCountryBrazilDeviceAndroid / Galaxy WatchOperatin...

Visitor

I Want to use the Galaxy Watch app, but everything says I need to change to the premium plan. But I've already got the family plan. Why I can't use the app full featured with the family plan? Plan...

538 Views

0 replies

0 likes

bug
Family Plan
Galaxy Watch
  • 538 Views
  • 0 replies
  • 0 likes

Solved!! Android app has become unusable

PlanPremiumCountryCanadaDeviceLG V30Operating SystemAndroid Oreo My Question or IssueEver since the latest update, the app has become virtually unusable. it's extremely slow despite my internet being at full strength and its not my device. all other ...

Regular

Plan Premium Country Canada Device LG V30 Operating System Android Oreo    My Question or Issue Ever since the latest update, the app has become virtually unusable. it's extr...

Nord293

Regular

3886 Views

12 replies

5 likes

  • 3886 Views
  • 12 replies
  • 5 likes

Liked Songs Playlist

PlanPremiumCountryUnited StatesDeviceGalaxy S9+Operating SystemAndroid My Question or IssueSince the update that turned "liked songs" into a playlist, I have experienced several issues and displeasures with new software features. 1) Full albums that ...

Visitor

Plan Premium Country United States Device Galaxy S9+ Operating System Android   My Question or Issue Since the update that turned "liked songs" into a playlist, I have experienced seve...

padib

Visitor

1489 Views

1 replies

0 likes

  • 1489 Views
  • 1 replies
  • 0 likes

Stranger Things mode

I have the latest android version with premium Spotify account, but I don't have any option to enable/disable the Stranger Things Mode in the app. Is this mode still working? Thanks for the answers.

Casual Listener

I have the latest android version with premium Spotify account, but I don't have any option to enable/disable the Stranger Things Mode in the app. Is this mode still working?   Thanks for the ...

LaczkoIstvan

Casual Listener

765 Views

1 replies

1 likes

  • 765 Views
  • 1 replies
  • 1 likes

Shuffle turns off when picking new song

PlanPremiumDevicePixel 2Operating SystemAndroid Oreo My Question or IssueIf shuffle is turned on either through the "Shuffle All" button or by using the option on the current song, then I select another song to play manually from within the same play...

Visitor

Plan Premium Device Pixel 2 Operating System Android Oreo   My Question or Issue If shuffle is turned on either through the "Shuffle All" button or by using the option on the curren...

438 Views

0 replies

2 likes

  • 438 Views
  • 0 replies
  • 2 likes

Storage on SD on version 8.5.13.637

PlanPremiumCountryUSA DeviceSamsung Galaxy 7Operating SystemAndroid 8 My Question or IssueYou used to be able to select where you wanted music to be downloaded in the settings of the app. This option is no longer there. I don't want 9 GB of music on ...

Newbie

Plan Premium Country USA   Device Samsung Galaxy 7 Operating System Android 8   My Question or Issue You used to be able to select where you wanted music to be downloaded in the ...

411 Views

0 replies

3 likes

  • 411 Views
  • 0 replies
  • 3 likes

Why are songs I own and added to Spotify being deleted from playlists?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Android PhoneMy Question or IssueI have an album that I bought on Amazon and downloaded to both my laptop and my phone. I then added the songs to some of my playlists. A few days ago, one of those s...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy Android Phone My Question or Issue I have an album that I bought on Amazon and downloaded to both my laptop and my phone. I then added ...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Music Turns of automaticlly.

Hello everyone,,,PlanPremiumCountry DeviceHuawei Mate 20 liteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I start a song it plays and then I go on apps like Instagram and Snapchat or Internet and then sometimes the...

Casual Listener

Hello everyone,,, Plan Premium Country   Device Huawei Mate 20 lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)    My Question or Issue When I start a song...

Billy-J

Spotify Star

869 Views

3 replies

0 likes

  • 869 Views
  • 3 replies
  • 0 likes

New Spotify app is awful.

PlanPremiumCountryUKDevicemotorola g7 powerOperating Systemandroid My Question or IssueI'm a long time fan of Spotify, been using the app for years and been premium for around 3 years. It used to be an incredible app, great for organising playlists a...

Newbie

Plan Premium Country UK Device motorola g7 power Operating System android   My Question or Issue I'm a long time fan of Spotify, been using the app for years and been premium for aroun...

2403 Views

0 replies

21 likes

  • 2403 Views
  • 0 replies
  • 21 likes

Problem with Galaxy watch app (standalone)

PlanPremiumCountryU.S.DeviceGalaxy Watch LTE When playing all songs on shuffle, it will play the first second of a song, and then reshuffle. Play a song, start to play another, reshuffle. So I have to listen to the first second of a song between ever...

Visitor

Plan Premium Country U.S. Device Galaxy Watch LTE   When playing all songs on shuffle, it will play the first second of a song, and then reshuffle. Play a song, start to play another, res...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes