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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
399 Views
1 replies
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PlanPremiumCountryUSADevicePixel 2 XL + Samsung S9Operating SystemAndroid Oreo 8.1.0 (Pixel 2 XL)Android Pie 9 (Samsung S9) My Question or IssueI have an issue where the Android Spotify app doesn't "sync" with the other instances of Spotify (Windows ...
Plan Premium Country USA Device Pixel 2 XL + Samsung S9 Operating System Android Oreo 8.1.0 (Pixel 2 XL) Android Pie 9 (Samsung S9) My Question or Issue I have an issue where t...
Casual Listener
2022 Views
10 replies
1 likes
PlanPremiumCountryGermanyDeviceGalaxy J7Operating SystemAndroid 8.1 My Question or IssueI have to turn off canvas and Autoplay every single time I toggle off offline mode
Plan Premium Country Germany Device Galaxy J7 Operating System Android 8.1 My Question or Issue I have to turn off canvas and Autoplay every single time I toggle off offline mode
Spotify Legend
1056 Views
1 replies
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I live in Australia and I encountered the problem on my Samsung Galaxy A3. I am using spotify free. When I try to use the search function, it takes a while to load, then eventually a message pops up saying: 'No internet connection' even when I do hav...
I live in Australia and I encountered the problem on my Samsung Galaxy A3. I am using spotify free. When I try to use the search function, it takes a while to load, then eventually a mess...
Casual Listener
425 Views
2 replies
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Plan PremiumCountry - UK DeviceSamsung Galaxy A7Operating System Android v8.0 My Question or IssueI cannot seem to play BBC podcasts. Other podcasts are working fine on my device, but BBC podcasts will download - but just not play?
Plan Premium Country - UK Device Samsung Galaxy A7 Operating System Android v8.0 My Question or Issue I cannot seem to play BBC podcasts. Other podcasts are working f...
360 Views
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0 likes
PlanPremiumCountryBrazil Device Sansung s4. Operating SystemAbdroid My Question or IssueHello guys. It's just it, I open the app and after the logo it pops the usual screen, but nothing besides the buttons in the bottom. After that nothing happens an...
Plan Premium Country Brazil Device Sansung s4. Operating System Abdroid My Question or Issue Hello guys. It's just it, I open the app and after the ...
Spotify Legend
580 Views
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PlanPremiumCountryUSADeviceBlackBerry KEY2Operating SystemAndroid 8.1.0 My IssueWhen trying to report explicit content, I get an error. Screenshot attached. Been hapening for a few weeks now.
Plan Premium Country USA Device BlackBerry KEY2 Operating System Android 8.1.0 My Issue When trying to report explicit content, I get an error. Screenshot attached. Been hapening for...
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606 Views
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PlanPremiumCountryPolandDeviceSamsung Galaxy A5 2016 (SM-A510F)Operating SystemAndroid 7.0 Nougat My Question or IssueAfter the latest update of Spotify app, sharing to Instagram Stories doesn't work. The option appears but when I'm choosing it, it j...
Plan Premium Country Poland Device Samsung Galaxy A5 2016 (SM-A510F) Operating System Android 7.0 Nougat My Question or Issue After the latest update of Spotify app, sharing to Insta...
Spotify Legend
413 Views
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PlanPremiumCountryUSA DeviceAndroid Samsung Galaxy S8Operating SystemAndroid My Question or IssueHow can I launch a song with a URI. Currently, when I open a URI link, the spotify app opens, but it does not bring me to the song.
Plan Premium Country USA Device Android Samsung Galaxy S8 Operating System Android My Question or Issue How can I launch a song with a URI. Currently, when I open a URI...
Casual Listener
742 Views
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Hello, I would like to know why the album fine mess of Kate Voegele is not working on Spotify? Either to listen either to download? Thanks MarieP
Hello, I would like to know why the album fine mess of Kate Voegele is not working on Spotify? Either to listen either to download? Thanks MarieP
Spotify Legend
315 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
1180 Views
1 replies
0 likes
Just started today, Android app is only playing 20 seconds to 90 seconds and then skips to the next song. I haven't changed any settings and have no idea how to make this stop.
Just started today, Android app is only playing 20 seconds to 90 seconds and then skips to the next song. I haven't changed any settings and have no idea how to make this stop.
Spotify Legend
2814 Views
1 replies
1 likes
PlanPremiumCountryGermanyDeviceHuawei P10 liteOperating SystemAndroid 8.0.0My Question or IssueSince last week the "Made for you" section (from where I used to access daily and weekly mixes) just vanished on my mobile Spotify. I can still see them on...
Plan Premium Country Germany Device Huawei P10 lite Operating System Android 8.0.0 My Question or Issue Since last week the "Made for you" section (from where I used to access daily and week...
Community Legend
39427 Views
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PlanPremiumDeviceXiaomi mi a2 liteOperating SystemAndroid 9Spotify version8.5.3.716 My Question or IssueAfter one update in March I'm not able to play all my songs in random as I often used to do. In fact, the "all songs" category doesn't exist anymo...
Plan Premium Device Xiaomi mi a2 lite Operating System Android 9 Spotify version 8.5.3.716 My Question or Issue After one update in March I'm not able to play all my ...
Composer
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7 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S5Operating SystemAndroid 5.0 My Question or IssueSpotify on my phone stopped working yesterday and I have not been able to fix it. The app only shows a blank screen with the three icons at the bo...
Plan Premium Country The Netherlands Device Samsung Galaxy S5 Operating System Android 5.0 My Question or Issue Spotify on my phone stopped working yesterday and I have not been ab...
Casual Listener
39005 Views
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PlanPremiumCountryUSADeviceTechno Pouvoir 2Operating SystemAndroid OMy Question or Issue:I have swithed from an iOS to an android phone. When i try to use my spotify on this new phone it will not let me use some of the premium features such as downlo...
Plan Premium Country USA Device Techno Pouvoir 2 Operating System Android O My Question or Issue: I have swithed from an iOS to an android phone. When i try to use my spotify on this ne...
Spotify Legend
363 Views
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PlanPremium DeviceSamsung J5 Pro, Sony MEX-BT4050UOperating SystemAndroid My Question or IssueI Can't change tracks using my Sony headunit in my car with my Samsung plugged in with an aux cord, Bluetooth works fine, just not an aux cord or a usb cord...
Plan Premium Device Samsung J5 Pro, Sony MEX-BT4050U Operating System Android My Question or Issue I Can't change tracks using my Sony headunit in my car with my Samsun...
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PlanPremiumCountryAustraliaDeviceSamsung Galaxy 9Operating SystemAndroid Pie 9 My Question or IssueI download my spotify music on my SD card (64Gb samsung evo) and for whatever odd reason, whenever my phone gets turned off and on spotify will seem to...
Plan Premium Country Australia Device Samsung Galaxy 9 Operating System Android Pie 9 My Question or Issue I download my spotify music on my SD card (64Gb samsung evo) and for whatev...
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Just got the new layout update for Spotify, we no longer have the ability to save a song for offline listening and go to Artists -> Chose song downloaded and play. Now any saved songs are lumped into one massive playlist, seriously. If your artist be...
Just got the new layout update for Spotify, we no longer have the ability to save a song for offline listening and go to Artists -> Chose song downloaded and play. Now any saved songs are lumped i...
Spotify Legend
1080 Views
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Samsung S8PremiumSalve a tuttiSpotify va in pausa da solo dopo 2 canzoni. Per far ripartire la musica devo staccare e riattacare i dati.Funziona solo su WIFI. Il problema me lo dà solo da poco tempo, probabilmente dopo l'aggiornamento di sistema. Ho ...
Samsung S8 Premium Salve a tutti Spotify va in pausa da solo dopo 2 canzoni. Per far ripartire la musica devo staccare e riattacare i dati. Funziona solo su WIFI. Il problema me lo dà solo da poc...
Not applicable
11103 Views
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