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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375891 Views

541 replies

34 likes

Account
Free
  • 375891 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

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Solved!!Superuser Contribution How does one toggle Shuffle Play on and off in the Android mobile app?

PlanFreeCountry - United States DeviceGoogle Pixel 3 XLOperating SystemAndroid 9Spotify mobile app version: 8.5.10.774 My Question or IssueHow does one toggle Shuffle Play on and off in the Android mobile app?The Support Page States:To turn Shuffle o...

Regular

Plan Free Country - United States   Device Google Pixel 3 XL Operating System Android 9 Spotify mobile app version: 8.5.10.774   My Question or Issue How does one toggle Shuf...

Peter

Spotify Legend

1933 Views

5 replies

0 likes

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Spotify keeps disconnecting, other apps etc. keep working.

PlanPremiumCountryTurkeyDevices9+Operating System My Question or IssueWhen im at home network everything is okay with spotify. But when im at work spotify keeps disconnecting from network. And yes only spotify disconnects, every other thing keeps wor...

Newbie

Plan Premium Country Turkey Device s9+ Operating System     My Question or Issue When im at home network everything is okay with spotify. But when im at work spotify keeps disconn...

474 Views

0 replies

0 likes

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Plays the music for a few seconds and stops.

PlanPremiumCountryArgentinaDevice Samsung Galaxy S6 EdgeOperating SistemAndroid 7.0 My Question or IssueWhen i press play and im using the phone is everything fine, but i block the phone and plays the music a few seconds and stops. It's really frustr...

Newbie

  Plan Premium Country Argentina Device  Samsung Galaxy S6 Edge Operating Sistem Android 7.0   My Question or Issue When i press play and im using the phone is everything fi...

Jᴀᴄᴋ

Roadie

461 Views

1 replies

0 likes

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Plays first song in list instead of next song in list

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueWhenever I navigate to the artists tab or the album tab and I click on a song to play, instead of playing the next song in the list after the song is ...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy S10+ Operating System Android   My Question or Issue Whenever I navigate to the artists tab or the album tab and I click on a s...

mnelson47

Casual Listener

312 Views

1 replies

0 likes

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  • 1 replies
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Android playlist folder order incorrect

Hey, it seems that the issue identified in this posthttps://community.spotify.com/t5/Android/Spotify-playlists-folders-order-isn-t-synced-between-Windows/m-p/4694209 Doesn't have a solution now on the new Android app design. The only option at the to...

Music Fan

Hey, it seems that the issue identified in this post https://community.spotify.com/t5/Android/Spotify-playlists-folders-order-isn-t-synced-between-Windows/m-p/4694209   Doesn't have a solutio...

373 Views

0 replies

2 likes

  • 373 Views
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  • 2 likes

cant download playlist

PlanPremium [student]Devicelg g6 v8.5.11.762Operating Systemwin10 v1.1.9.383.g9f48828e(windows store edition) ive tried literally every possible option given on this site but nothing seems to fix my problem. whenever i try and download any playlist r...

Casual Listener

Plan Premium [student] Device lg g6    v8.5.11.762 Operating System win10  v1.1.9.383.g9f48828e(windows store edition)   ive tried literally every possible option given on ...

362 Views

0 replies

0 likes

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Problemas con las Descargas

PlanPremiumCountryArgentinaDeviceSamsung Galaxy J2 PrimeOperating SystemAndroid 6.0.1 My Question or IssueQuiero reportar un problema que me vino sucediendo hace unos días. Empecé a utilizar Spotify Premium, es decir, lo empecé a pagar dada las venta...

Newbie

  Plan Premium Country Argentina Device Samsung Galaxy J2 Prime Operating System Android 6.0.1   My Question or Issue Quiero reportar un problema que me vino sucediendo hace unos...

382 Views

0 replies

0 likes

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Mover Spotify para Cartão SD

PlanPremiumCountryBrazilDeviceLenovo Motorola Moto G4Operating SystemAndroid 7 My Question or IssueRecentemente formatei meu Cartão SD para expandir a memória interna do meu celular, este é um recurso nativo do Android, com ele posso mover alguns apl...

Regular

Plan Premium Country Brazil Device Lenovo Motorola Moto G4 Operating System Android 7       My Question or Issue Recentemente formatei meu Cartão SD para expandir a memória...

351 Views

0 replies

0 likes

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Musicas do celular em ordem errada

PlanPremiumCountryBrazilDeviceMotorola G6Operating SystemAndroid 9 My Question or IssueMy playlist in the phone is in wrong order, but i dont did this. All the albuns changed the songs order, but in my desktop is in the right order!

Newbie

Plan Premium Country Brazil Device Motorola G6 Operating System Android 9   My Question or Issue My playlist in the phone is in wrong order, but i dont did this. All the albuns ...

194 Views

0 replies

0 likes

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Podcasts Resuming in the Wrong Place

PlanPremiumCountryUnited States of America DeviceSamsung Galaxy S7Operating SystemAndroid version 8.0.0 My Question or IssueHey y'all, I listen to tons of podcasts, and lately I notice that they no longer begin where I left off, it's almost like they...

Newbie

Plan Premium Country United States of America  Device Samsung Galaxy S7 Operating System Android version 8.0.0   My Question or Issue Hey y'all,        I lis...

248 Views

0 replies

0 likes

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Songs stop all of a sudden

PlanFamily PlanCountryUnited StatesDevice(Galaxy s10Operating SystemAndroid Oreo My Question or IssueWhen I am playing songs, both wirelessly via bluetooth or in my car via AUX cable, songs will suddenly stop playing. If I tap my screen on my phone o...

Newbie

Plan Family Plan Country United States Device (Galaxy s10 Operating System Android Oreo   My Question or Issue When I am playing songs, both wirelessly via bluetooth or in my car ...

298 Views

0 replies

0 likes

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Not all Podcast Episodes are Being Shown

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid Oreo My Question or IssueMy list of episodes has hidden two of the last three episodes released for my favorite podcast. I only found out today after going to the 'Shows' tab and drilling down...

Newbie

Plan Premium Country USA Device Pixel 3 Operating System Android Oreo   My Question or Issue My list of episodes has hidden two of the last three episodes released for my favorite podc...

249 Views

0 replies

0 likes

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What happens to Daily Drive downloaded songs when they are removed from the playlist?

PlanFree/PremiumCountry Device(Pixel 2)Operating System(Android.) My Question or IssueWhen I set my daily drive playlist to download, it automatically downloads songs as they get added to the playlist, but what happens to the songs that get removed f...

Newbie

Plan Free/Premium Country   Device (Pixel 2) Operating System (Android.)   My Question or Issue When I set my daily drive playlist to download, it automatically downloads songs as...

436 Views

0 replies

0 likes

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Artist view. Why ruin it? Customers like alphabetical libraries. Tidal is now an option.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

mkvs

Casual Listener

575 Views

1 replies

4 likes

Bring back alphabetical artist view. Easier to search library!
  • 575 Views
  • 1 replies
  • 4 likes

Track Information On Car Display Is Out Of Sync

HiI'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track information is shown on the screen in the car.But the p...

Casual Listener

Hi I'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track in...

389 Views

0 replies

0 likes

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Can't View Downloaded Artists

PlanPremiumCountry: UK DeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueAm I losing my head or has the Spotify app decided I can't view artists I've downloaded in my library anymore? Instead, I can only view artist I've 'liked.' If its tr...

Newbie

Plan Premium Country: UK   Device iPhone 7 Operating System iOS 12.3.1   My Question or Issue Am I losing my head or has the Spotify app decided I can't view artists I've download...

433 Views

0 replies

2 likes

  • 433 Views
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Solved!!Superuser Contribution App crashing when I attempt to play a few select songs

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S8Operating SystemAndroid 9 (Pie) My Question or IssueWhen I go to play a select few songs on the app on my phone, the app completely crashes. Every time this happens, I've had to go into my settings an...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy S8 Operating System Android 9 (Pie)   My Question or Issue When I go to play a select few songs on the app on my phone, the app com...

Peter

Spotify Legend

2625 Views

3 replies

1 likes

  • 2625 Views
  • 3 replies
  • 1 likes

Bluetooth, wrong metadata/metadata

PlanPremiumCountryTurkeyDevice(Huawei P20 Pro)Operating System(Android 9) My Question or IssueHello, I am facing an issue and I beleive I am not the only one. When playing a song in my car (2016 Vw Jetta), the track informations are not updated corre...

Casual Listener

Plan Premium Country Turkey Device (Huawei P20 Pro) Operating System (Android 9)   My Question or Issue Hello,   I am facing an issue and I beleive I am not the only one. &nbsp...

828 Views

0 replies

1 likes

  • 828 Views
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New App Artists Page

PlanPremiumCountry DevicePixel 2XLOperating SystemAndroid latest My Question or IssueBefore the update I only ever saved albums that I liked to my library - pretty much never used the follow function. The artists for those albums would show up in my ...

Casual Listener

  Plan Premium Country   Device Pixel 2XL Operating System Android latest   My Question or Issue Before the update I only ever saved albums that I liked to my library - pret...

435 Views

0 replies

2 likes

  • 435 Views
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  • 2 likes

Daily mixes appears on Android app but the content is missing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

user-removed

Not applicable

655 Views

2 replies

0 likes

Android
  • 655 Views
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  • 0 likes