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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115266 Views

27 replies

4 likes

  • 115266 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231676 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231676 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591210 Views

79 replies

3 likes

  • 591210 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485700 Views

580 replies

42 likes

Account
Free
  • 485700 Views
  • 580 replies
  • 42 likes

App gets stuck in offline mode

PlanPremiumCountryUSADeviceSamsung Galaxy S6 Edge+, Sony Xperia XZ2Operating SystemLollipop, Oreo My Question or IssueThis has bugged me for a while and hopefully someone has a solution besides restarting the app. When I leave for work, my phone is c...

Visitor

Plan Premium Country USA Device Samsung Galaxy S6 Edge+, Sony Xperia XZ2 Operating System Lollipop, Oreo   My Question or Issue This has bugged me for a while and hopefully someone has...

1168 Views

0 replies

0 likes

4G
4G LTE
wifi
  • 1168 Views
  • 0 replies
  • 0 likes

Playback randomly stops - Amazon Fire 7 (2019)

PlanPremiumCountryJapanDeviceAmazon Fire 7 (2019)Operating SystemAmazon Fire / Android My Question or IssueSpotify is unusable as the playback randomly stops. Starts immediately if the the play button is hit again. I've logged out of all other device...

Casual Listener

  Plan Premium Country Japan Device Amazon Fire 7 (2019) Operating System Amazon Fire / Android   My Question or Issue Spotify is unusable as the playback randomly stops. Starts ...

Thudclak

Casual Listener

1438 Views

1 replies

0 likes

  • 1438 Views
  • 1 replies
  • 0 likes

Spotify takes over chromecast when using other apps or devices

PlanPremiumCountrySwedenDeviceOneplus 6, Chromecast, LG OLED.Operating SystemAndroid Oreo My Question or IssueSpotify keeps interrupting other casts on chromecast.

Visitor

Plan Premium Country Sweden Device Oneplus 6, Chromecast, LG OLED. Operating System Android Oreo   My Question or Issue Spotify keeps interrupting other casts on chromecast. &nbs...

523 Views

0 replies

1 likes

  • 523 Views
  • 0 replies
  • 1 likes

App crashes all the time & I'm not a fan of the new 'Now Playing' screen

PlanPremiumCountry DeviceKindle Fire 5th Gen (With cyanogen installed)Operating SystemAndroid My Question or IssueUp until now I've been happily using my Kindle Fire 5th Gen in my car mounted to the dash and I have it set up with another app called a...

Visitor

Plan Premium Country   Device Kindle Fire 5th Gen (With cyanogen installed) Operating System Android   My Question or Issue Up until now I've been happily using my Kindle Fire 5th...

656 Views

0 replies

1 likes

  • 656 Views
  • 0 replies
  • 1 likes

Superuser Contribution which android smart watches support Spotify offline directly from the watch?

Just looking for a an android watch that ables to download playlists direct on to watch so I can use it away from my phone e.g. when im at the gym so I can leave my phone at home and just use my watch to listen to an offline downloaded playlist. my o...

Casual Listener

Just looking for a an android watch that ables to download playlists direct on to watch so I can use it away from my phone e.g. when im at the gym so I can leave my phone at home and just use my watc...

Katerina

Spotify Legend

1297 Views

2 replies

0 likes

  • 1297 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play the current song?

PlanPremium CountryIndia Operating SystemWindows 10 I have been unable to play any music or podcasts. The player always shows the message 'can't play the current song' or sometimes it asks me to import the file if I have it on my laptop.It has been m...

Regular

Plan Premium   Country India   Operating System Windows 10   I have been unable to play any music or podcasts. The player always shows the message 'can't play the current song...

Peter

Spotify Legend

1572 Views

3 replies

0 likes

Can't play songs
Windows 10
  • 1572 Views
  • 3 replies
  • 0 likes

Music pause mutes the volume

DeviceOnePlus 6T Operating SystemAndroid 9OxygenOS 9.0.152019.6 Security Update My Question or IssueI'm suffering from volume issues on my seat car \ Razer Bluetooth speaker.When pausing the spotify music, it automaticlly mutes the bluetooth volume a...

Newbie

Device OnePlus 6T  Operating System Android 9 OxygenOS 9.0.15 2019.6 Security Update   My Question or Issue I'm suffering from volume issues on my seat car \ Razer Bluetooth speaker...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Playlist re-shuffles after disconnecting from car bluetooth

PlanPremiumCountryAustraliaDeviceHuawei Mate 10 ProOperating SystemAndroidSpotfy v 8.5.9.737 My Question or IssueWhenever my phone disconnects from the car bluetooth, the playlist order gets re-shuffled.Steps to reproduce:1. Open playlist. Press shuf...

Music Fan

Plan Premium Country Australia Device Huawei Mate 10 Pro Operating System Android Spotfy v 8.5.9.737   My Question or Issue Whenever my phone disconnects from the car bluetooth, the p...

RhiRhi89

Visitor

810 Views

1 replies

3 likes

  • 810 Views
  • 1 replies
  • 3 likes

Playing a song reset repeat and random preference

PlanPremiumCountryFrance DeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHi ! On my mobile, when I click on the "play" icon on a song and I was listening to music with random or repeat settings on, it reset these settings.Ex: I am liste...

Regular

Plan Premium Country France   Device OnePlus 6T Operating System Android 9   My Question or Issue Hi ! On my mobile, when I click on the "play" icon on a song and I was listening...

508 Views

0 replies

0 likes

  • 508 Views
  • 0 replies
  • 0 likes

Problems adding local files to offline playlist

Hello! PlanPremiumCountryUKDeviceSamsung Galaxy Ace 4Operating System(Android 4.4.4) My Question or IssueI have a downloaded playlist on my phone which I use for offline listening (mostly on my walk to and from work), I keep it downloaded and add/rem...

Gig Goer

Hello!   Plan Premium Country UK Device Samsung Galaxy Ace 4 Operating System (Android 4.4.4)   My Question or Issue I have a downloaded playlist on my phone which I use for off...

445 Views

0 replies

1 likes

  • 445 Views
  • 0 replies
  • 1 likes

Spotify with Kingston microSD Offline Storage Slow Issue

Recently purchased Onkyo DP-X1A Digital Audio Player (Andoird OS).Android OS: 5.1.1Kernel Version: 3.4.0 android-build@DAP #1 Fri Nov 4 00:14:41 CST 2016Build Number: LMY47VSW Version: 0.1.37.8_20161104.000715 This device has internal flash storage o...

Regular

Recently purchased Onkyo DP-X1A Digital Audio Player (Andoird OS). Android OS: 5.1.1 Kernel Version: 3.4.0 android-build@DAP #1 Fri Nov 4 00:14:41 CST 2016 Build Number: LMY47V SW Version: 0.1.37...

Jonelsender1

Newbie

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Superuser Contribution App minimizes itself when logged in

PlanPremiumCountryUnited StatesOperating SystemAndroid 8 My Question or IssueEver since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying to open it. The app would display correctly on the screen for a few sec...

Regular

Plan Premium Country United States Operating System Android 8   My Question or Issue Ever since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying...

Peter

Spotify Legend

1720 Views

5 replies

5 likes

  • 1720 Views
  • 5 replies
  • 5 likes

Superuser Contribution Offline Mode has locked me out of spotify

PlanPremiumCountryCanadaDeviceSamsung J3Operating SystemAndroid My Question or IssueSo I found a wifi and downloaded my songlist for offline listening.After the download, to test I switched to offline mode. But could not play any songs. (I knew they ...

Casual Listener

Plan Premium Country Canada Device Samsung J3 Operating System Android   My Question or Issue So I found a wifi and downloaded my songlist for offline listening. After the download, t...

Peter

Spotify Legend

896 Views

1 replies

1 likes

  • 896 Views
  • 1 replies
  • 1 likes

Poor Sound Quality with Premium Account

PlanPremiumCountryIndiaDeviceGoogle Nexus 6P and Denon X4500H AVROperating SystemAndroid Oreo 8.1 My Question or IssueI am using Spotify Connect on my Denon x4500H AVR to play from my premium account. But I am not able to feel any difference between ...

Visitor

Plan Premium Country India Device Google Nexus 6P and Denon X4500H AVR Operating System Android Oreo 8.1   My Question or Issue I am using Spotify Connect on my Denon x4500H AVR to pla...

1179 Views

0 replies

4 likes

  • 1179 Views
  • 0 replies
  • 4 likes

Why daily mixes don't appear on spotify for android TV

I get daily mixes play list on my android app on the phone, but not on the Android TV app

Casual Listener

I get daily mixes play list on my android app on the phone, but not on the Android TV app

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Songs One does not show on Android Spotify App

PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemAndroid Version 9 My Question or IssueI am getting an intermittent issue with the Android App recognizing my Sonos One Gen 2 as a streamable device via WIFI. At first, the speaker was not ...

Newbie

Plan Premium Country USA   Device Samsung Galaxy S10 Operating System Android Version 9   My Question or Issue I am getting an intermittent issue with the Android App recognizing...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Albums and radios i have downloaded and listen to all the time recently started unsaving

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo recently every time I close the app most of my music is undownloaded. I'll open the app an...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So rece...

452 Views

0 replies

0 likes

Unsaved songs
  • 452 Views
  • 0 replies
  • 0 likes

[Idea] [Playlist] Find A Song

I would like spotify to add a "find a song in playlist" as my playlist is over a thousand songs and on android, that's impossible to find where a song exactly is

Roadie

I would like spotify to add a "find a song in playlist" as my playlist is over a thousand songs and on android, that's impossible to find where a song exactly is  

528 Views

0 replies

0 likes

  • 528 Views
  • 0 replies
  • 0 likes

Songs which I did not play at all appear in recently listened

Hi, I've got family package - we are using spotify family on 3 acocunts.I've got samsung A7 phone and android app.For last few weeks I've got problem with application:1. in my recently listened list I've got music I have never start/ search etc.2. So...

Visitor

Hi,   I've got family package  - we are using spotify family on 3 acocunts. I've got samsung A7 phone and android app. For last few weeks I've got problem with application: 1. in my re...

606 Views

0 replies

0 likes

  • 606 Views
  • 0 replies
  • 0 likes

Superuser Contribution Recently Played

The new update has removed the "Recently Played" section from the "My Library" section. Is there any way I can access the list of my recently played other than the unintuitive sideways scroll section on the "Home" page?? This was a really useful feat...

Newbie

The new update has removed the "Recently Played" section from the "My Library" section.   Is there any way I can access the list of my recently played other than the unintuitive sideways scrol...

j123456

Regular

1857 Views

4 replies

2 likes

  • 1857 Views
  • 4 replies
  • 2 likes