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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376084 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7551 Views

0 replies

7 likes

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Daily Mixes haven't changed in a month

PlanFreeCountryIndiaDeviceOnePlus5Operating SystemAndroid 9.0My Question or IssueI've run into this very weird issue with Spotify on my phone. My Daily Mixes haven't changed at all in the last 2 months or so. The songs, their order, nothing changes. ...

Visitor

Plan Free Country India Device OnePlus5 Operating System Android 9.0 My Question or Issue I've run into this very weird issue with Spotify on my phone. My Daily Mixes haven't changed at all ...

409 Views

0 replies

1 likes

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All songs option?

This is confusing. I can't seem to find the "all songs" option. The only options are Artists and Albums. Is there any way to get back all songs list back in my library again? It's what I mostly use when I can't figure out a certain artist or album I ...

Casual Listener

This is confusing. I can't seem to find the "all songs" option. The only options are Artists and Albums. Is there any way to get back all songs list back in my library again? It's what I mostly use w...

EddieB1207

Casual Listener

2488 Views

2 replies

1 likes

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Track information is out of sync (BT)

HiI'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track information is shown on the screen in the car.But the p...

Casual Listener

Hi I'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track in...

474 Views

0 replies

0 likes

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Why?? Why has "songs" been removed??

PlanPremium 3+YearsCountryCanadaDeviceGalaxy S10Operating SystemAndroid My Question or Issue This is the most maddening thing Spotify has ever done, for me anyways. News flash for Spotify dev's, I dont always want to listen to a specific albumn or a ...

Casual Listener

  Plan Premium 3+Years Country Canada Device Galaxy S10 Operating System Android   My Question or Issue   This is the most maddening thing Spotify has ever done, for me any...

gabs916

Casual Listener

504 Views

1 replies

0 likes

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Songs won't change

So I got this phone earlier this year (Samsung S10+) when it first came out, all my other music playing apps work, even YouTube does, but Spotify if falling behind. From the moment I downloaded this app on my new phone, I've had problems. I use a blu...

Newbie

So I got this phone earlier this year (Samsung S10+) when it first came out, all my other music playing apps work, even YouTube does, but Spotify if falling behind.   From the moment I downloa...

338 Views

0 replies

0 likes

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Shuffle all downloaded songs

Why can't I view and shuffle all my downloaded songs? Every music player I have ever used has had this option to view all songs and organize by artist. Please don't tell me to hit "liked songs," this is not the tab I want. And I don't want to spend h...

Newbie

Why can't I view and shuffle all my downloaded songs? Every music player I have ever used has had this option to view all songs and organize by artist.    Please don't tell me to hit "lik...

423 Views

0 replies

3 likes

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Start playing some music to connect to a device.

DeviceAndroid 9Operating SystemAndroid One 9 My Question or IssueWhy do I have to have a song playing before I'm able to connect to a chromecast? How to reproduce:Open Spotify App on phone.Navigate to connected devices and select your Chromecast devi...

Casual Listener

Device Android 9 Operating System Android One 9   My Question or Issue Why do I have to have a song playing before I'm able to connect to a chromecast?   How to reproduce: Open Spo...

423 Views

0 replies

0 likes

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Superuser Contribution Android "updates" remove basic functions

Hi Spotify, What the f*** are you doing? In latest android version it's not even possible to sort Albums by date. This is really basic stuff! How can I locate my latest additions? regards,ZS

Music Fan

Hi Spotify,   What the f*** are you doing? In latest android version it's not even possible to sort Albums by date. This is really basic stuff!  How can I locate my latest additions? &nb...

Michaelkmd2

Music Fan

639 Views

2 replies

4 likes

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Solved!!Superuser Contribution Problemas con bluetooth

Buenos días, soy un cliente premium y tengo un galaxy s8 + .. desde hace una semana, cada vez que tengo Spotify en cualquier altavoz, cuando bloqueo el movil la música se para, y al desbloquearlo, se escucha de nuevo. Solamente me pasa.con Spotify, y...

Newbie

  Buenos días, soy un cliente premium y tengo un galaxy s8 + .. desde hace una semana, cada vez que tengo Spotify en cualquier altavoz, cuando bloqueo el movil la música se para, y al desbloque...

Guido

Spotify Legend

3347 Views

1 replies

0 likes

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Superuser Contribution Podcast not working

PlanPremiumCountryEgyptDeviceLenovo S90Operating SystemAndroid 5.0.2 My Question or IssueNothing comes up when I search for any Podcast by name (e.g. Ear Biscuits), and when I just search for podcast as a category nothing comes up.

Newbie

Plan Premium Country Egypt Device Lenovo S90 Operating System Android 5.0.2   My Question or Issue Nothing comes up when I search for any Podcast by name (e.g. Ear Biscuits), and when...

Guido

Spotify Legend

387 Views

1 replies

0 likes

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No longer works with Google Alarm Clock

PlanPremiumCountryUSA DevicePixel 3XLOperating SystemAndroid 9.0 My Question or IssueRecently the Spotify application is not playing through the Google alarm clock. I can set the alarm to link with Spotify and it works but once spotify closes down in...

Regular

Plan Premium Country USA   Device Pixel 3XL Operating System Android 9.0   My Question or Issue Recently the Spotify application is not playing through the Google alarm clock. I ...

843 Views

0 replies

18 likes

Alarm
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Superuser Contribution Back button not working unless full app open

PlanPremiumCountryU.S DeviceGalaxy s9 Operating SystemAndroid v9, Pie My Question or IssueI've seen threads about this however they're marked "solved" and nothing has worked for mine. The back button doesn't work in lock screen, from the notification...

Newbie

Plan Premium Country U.S  Device Galaxy s9    Operating System Android v9, Pie   My Question or Issue I've seen threads about this however they're marked "solved" and n...

Guido

Spotify Legend

1015 Views

1 replies

0 likes

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Missing "Liked Songs" Playlist

PlanFreeCountryIndiaDeviceOnePlus 7 ProOperating SystemAndroid 9 Pie - Oxygen OS 9.5.8.GM21AA My Question or IssueI had saved a lot of my favorite songs by pressing the "heart" icon on the corresponding song that I liked. So this automatically added ...

Newbie

Plan Free Country India Device OnePlus 7 Pro Operating System Android 9 Pie - Oxygen OS 9.5.8.GM21AA   My Question or Issue I had saved a lot of my favorite songs by pressing the "hear...

1578 Views

0 replies

2 likes

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New app ridiculous

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

344 Views

0 replies

2 likes

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Daily mix not accessible

PlanFreeCountry DeviceLG G5Operating SystemAndroid 8 My Question or IssueDaily mix is not working on my phone anymore, it works fine on the desktop version. The daily mix does not show on home anymore neither does the whole "made for you" section. If...

Newbie

  Plan Free Country   Device LG G5 Operating System Android 8   My Question or Issue Daily mix is not working on my phone anymore, it works fine on the desktop version. The ...

415 Views

0 replies

1 likes

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no "start radio" button from Album

Today I realised that on the web player I can start a radio off an Album but I can't do it on phone Android app (updated)... another annoying non-sense glitch. I'll stick with Google Play Music at the moment, non funny glitches so far!I'm findind too...

Music Fan

Today I realised that on the web player I can start a radio off an Album but I can't do it on phone Android app (updated)... another annoying non-sense glitch. I'll stick with Google Play Music at th...

265 Views

0 replies

0 likes

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Solved!! Spotify not an option in Android Auto

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroidMy Question or IssueOK new to spotify and I purchased the premium plan but Spotify is not an option in Android Auto. It is just not there. When I say "Hey Google play Spotify" while in my car w...

Newbie

Plan Premium Country USA Device Pixel 2 Operating System Android My Question or Issue OK new to spotify and I purchased the premium plan but Spotify is not an option in Android Auto.  I...

me4175

Casual Listener

37423 Views

2 replies

4 likes

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Nothing loads and the app crashes everytime I try and use it

Have a premium Spotify account on an Honor 10 Lite. Most times I open the app its just a black screen that eventually freezes my phone. If the homepage loads and I try to navigate to anything it's just the green loading circle until again my phone fr...

Newbie

Have a premium Spotify account on an Honor 10 Lite. Most times I open the app its just a black screen that eventually freezes my phone. If the homepage loads and I try to navigate to anything it's ju...

447 Views

0 replies

0 likes

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lost the option to play all offline music on android

I have Spotify 8.5.10.774 on Android.In previous versions I could go to all songs under 'your library' and from there I could play all my music, meaning all song's I liked and were downloaded to my mobile.This option seems to have disappeared. How ca...

Regular

I have Spotify 8.5.10.774 on Android. In previous versions I could go to all songs under 'your library' and from there I could play all my music, meaning all song's I liked and were downloaded to my...

DanifC

Composer

695 Views

3 replies

1 likes

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Unsorted playlist when adding a song

DeviceHuawei P20Operating SystemAndroid 8.1.0 My Question or IssueIf I want to add a song to a playlist the playlists are not sorted in the selection list. Before the update the playlists were sorted the way I arranged them.

Casual Listener

    Device Huawei P20 Operating System Android 8.1.0   My Question or Issue If I want to add a song to a playlist the playlists are not sorted in the selection list. Before the...

345 Views

0 replies

1 likes

  • 345 Views
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  • 1 likes