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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194364 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194364 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535546 Views

78 replies

3 likes

  • 535546 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438956 Views

565 replies

37 likes

Account
Free
  • 438956 Views
  • 565 replies
  • 37 likes

Download Music in Spotify Lite

PlanPremiumCountryPeruDeviceMotorola Moto G4 PlusOperating SystemAndroid Pie Is there a way to download my music in the lite version of Spotify? In the settings there's an option to delete my downloaded music but I can't find a way to even download i...

Visitor

Plan Premium Country Peru Device Motorola Moto G4 Plus Operating System Android Pie   Is there a way to download my music in the lite version of Spotify? In the settings there's an opti...

718 Views

0 replies

0 likes

  • 718 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Lite

PlanPremiumCountryBrazilDevice(Redmi Note 6 Pro)Operating System (Android Pie.) My Question or IssueFor those who use Spotify Lite: After acquiring the premium the Daily Mix of yours have stopped updating too? I've been in contact with Spotify severa...

Newbie

Plan Premium Country Brazil Device (Redmi Note 6 Pro) Operating System   (Android Pie.)   My Question or Issue For those who use Spotify Lite: After acquiring the premium the Dai...

Katerina

Spotify Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution invisible custom play-lists

PlanpremiumCountryfranceDevicegoogle pixel 3aOperating Systemandroid pie My Question or IssueHello, I use spotify premium on android d, for some time my custom playlists do not appear anymore.In the section "home" my playsts "radar outputs", "discove...

Casual Listener

Plan premium Country france Device google pixel 3a Operating System android pie   My Question or Issue Hello, I use spotify premium on android d, for some time my custom playlists do n...

Katerina

Spotify Legend

829 Views

4 replies

0 likes

  • 829 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Unable to change order of playlists in app

PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroid 9 My Question or IssueWhen I'm on the playlist view in the app (Your Library > Music > Playlists), the "Filters" button is unresponsive to touch. i.e. I'll try to touch the button and nothi...

Regular

Plan Premium Country Canada Device Pixel 3 Operating System Android 9   My Question or Issue When I'm on the playlist view in the app (Your Library > Music > Playlists), the "Fil...

Katerina

Spotify Legend

2321 Views

5 replies

0 likes

  • 2321 Views
  • 5 replies
  • 0 likes

Shuffle Explanation

PlanFreeCountryUSA DeviceSamsung Galaxy 10+Operating SystemAndroid Pie My Question or IssueDoes shuffle mean picking songs randomly from the deck, or shuffling the deck and playing off the top?

Newbie

Plan Free Country USA  Device Samsung Galaxy 10+ Operating System Android Pie   My Question or Issue Does shuffle mean picking songs randomly from the deck, or shuffling the deck ...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution 1-3 sekudnowa "pauza" na wyłączonym ekranie

Witam, mam taki problem po aktualizacji aplikacji Spotify (dwie wstecz) Gdy słucham muzyki w tle to co jakiś czas pauzuje się utwór na chwilę. Gdy jest włączony ekran (np nawigacja) to problem nie występuje. Sprawdzałem różne inne aplikację i problem...

Casual Listener

Witam, mam taki problem po aktualizacji aplikacji Spotify (dwie wstecz) Gdy słucham muzyki w tle to co jakiś czas pauzuje się utwór na chwilę. Gdy jest włączony ekran (np nawigacja) to problem nie wy...

guliwers

Casual Listener

11333 Views

2 replies

0 likes

  • 11333 Views
  • 2 replies
  • 0 likes

Latest updates that changed the way lists are viewed there seems to be a long lag before lists load

PlanPremiumCountryUKDeviceDOOGEE BL7000Operating System Android 7.0 My Question or IssueDid the latest update slow down the loading of library lists? Artists,albums,daily mixes are especially affected for me if you wait you can wait up to a minute to...

Newbie

Plan Premium Country UK Device DOOGEE BL7000 Operating System Android 7.0   My Question or Issue Did the latest update slow down the loading of library lists? Artists,albums,daily mix...

brados

Newbie

906 Views

2 replies

2 likes

APP HANGS
  • 906 Views
  • 2 replies
  • 2 likes

Recomemded Artists under Artists

PlanPremiumCountryUsaDeviceNote 9Operating SystemAndroid My Question or IssueHow do I list Artists? Now under Artistd I see 3 Artist then it shows Recommended Artists in Random order. How do I list artists and remove an Artist from the Artist list. T...

Casual Listener

Plan Premium Country Usa Device Note 9 Operating System Android   My Question or Issue How do I list Artists? Now under Artistd I see 3 Artist then it shows Recommended Artists in Rand...

flagrant90

Casual Listener

762 Views

1 replies

0 likes

artists
recomended artists
  • 762 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Mobile] Shuffle feature is reset after changing songs

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueEvery time I change songs on my phone, the shuffle feature is being reset - automatically! Meaning everytime I change a song on Spotify on my mobile, I have ...

Casual Listener

Plan Premium Country Malaysia Device Samsung Galaxy S8 Operating System Android   My Question or Issue Every time I change songs on my phone, the shuffle feature is being reset - autom...

Peter

Spotify Legend

2513 Views

3 replies

0 likes

  • 2513 Views
  • 3 replies
  • 0 likes

Superuser Contribution I click on download now on play store but it wont start installing

So I decide to download spotify since my dad got the family plan and he sent me a Invite. I confirm my email and everything. I go to the play store to download the app but it wont start installing. It's very annoying, I spam click on download now but...

Newbie

So I decide to download spotify since my dad got the family plan and he sent me a Invite. I confirm my email and everything. I go to the play store to download the app but it wont start installing. I...

Peter

Spotify Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Audio drops only when connected to car

None of the below information is requirePlanFreeCountryUsaDeviceGS9Operating SystemAndroid 9 My Question or IssueWhen listening to any playlist when my phone is connected to my cars bluetooth, any song change or anytime I Heart a song the audio drops...

Newbie

None of the below information is require Plan Free Country Usa Device GS9 Operating System Android 9   My Question or Issue When listening to any playlist when my phone is connected t...

688 Views

0 replies

0 likes

Audio drop
bluetooth
Chevy Cruze
Chevymylink
  • 688 Views
  • 0 replies
  • 0 likes

Superuser Contribution Ear deafening ads

Android, windows 10, xbox one (all the same loud ads) Location Netherlands. Dear Spotify,I have been using your service for a while now and i love it (but I am not able to pay for premium at this moment) and recently you have been hurting my ears wit...

Casual Listener

Android, windows 10, xbox one (all the same loud ads) Location Netherlands.   Dear Spotify, I have been using your service for a while now and i love it (but I am not able to pay for premium ...

Belgmeister

Newbie

2924 Views

4 replies

3 likes

Android
Free
Windows
xbox
  • 2924 Views
  • 4 replies
  • 3 likes

Superuser Contribution Random playlists I have never listened to

I recently switched to Spotify family so I am not sure if this is related to that or what. Randomp playlists have been showing upp under my recently played section, and sometimes when I get into Spotify on my phone or desktop it says I am currently l...

Newbie

I recently switched to Spotify family so I am not sure if this is related to that or what. Randomp playlists have been showing up p under my recently played section, and sometimes when I get into Sp...

Peter

Spotify Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login page says I'm offline, link to restore account instantly expired

PlanPremiumCountryGermany/VietnamDeviceSamsung Galaxy grand primeOperating SystemAndroid My Question or IssueI'm using Spotify on my phone regularly and have used it on Germany without a problem and this morning in Vietnam too without a problem. Afte...

Regular

  Plan Premium Country Germany/Vietnam Device Samsung Galaxy grand prime Operating System Android   My Question or Issue I'm using Spotify on my phone regularly and have used it ...

Peter

Spotify Legend

759 Views

1 replies

0 likes

  • 759 Views
  • 1 replies
  • 0 likes

Can't transfer offline playlists to SD card (solved)

PlanPremiumCountryUnited Kingdom DeviceMoto X4Operating SystemAndroid 9.0 My Question or IssueMy Spotify app recently update to version 8.5.12.637. Since the update, I have been unable find out how to move the offline playlists to SD card. could anyb...

Regular

Plan Premium Country United Kingdom   Device Moto X4 Operating System Android 9.0   My Question or Issue My Spotify app recently update to version 8.5.12.637.  Since the upd...

483 Views

0 replies

1 likes

  • 483 Views
  • 0 replies
  • 1 likes

Superuser Contribution Songs won't play

Hey Guys,My spotify on android won't play songs suddenly. I've tried uninstalling and clearing cache already, but it still won't play anything.

Newbie

Hey Guys, My spotify on android won't play songs suddenly. I've tried uninstalling and clearing cache already, but it still won't play anything.

Peter

Spotify Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot control music when connected to car's bluetooth

PlanPremiumCountryAustraliaDeviceOnePlus 7 ProOperating SystemAndroid Pie 9 My Question or IssueHey there,The issue happens when I connect to my car's bluetooth after the next song plays. I can't skip, pause or do anything with Spotify from my head u...

Casual Listener

Plan Premium Country Australia Device OnePlus 7 Pro Operating System Android Pie 9   My Question or Issue Hey there, The issue happens when I connect to my car's bluetooth after the n...

Peter

Spotify Legend

2556 Views

2 replies

0 likes

  • 2556 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify App won't play any songs / skips certain songs.

PlanPremiumCountryPhilippinesDeviceNokia 8Operating SystemAndroid Version 9Spotify Version8.5.12.758 My Question or IssueI already contacted SpotifyCares using Twitter and they still haven't responded. I'm having issues on my app. It plays songs but ...

Casual Listener

  Plan Premium Country Philippines Device Nokia 8 Operating System Android Version 9 Spotify Version 8.5.12.758     My Question or Issue I already contacted SpotifyCares ...

Peter

Spotify Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays for 5secs then skip for pixel 2

PlanPremiumCountryPhilippinesDevicePixel 2 My Question or IssueHi, I'm having problems right now as my Spotify only plays for 5secs then skips and play the next song for 5secs again repeatedly. I've searched the blog but can't find any working soluti...

Newbie

  Plan Premium Country Philippines Device Pixel 2   My Question or Issue Hi, I'm having problems right now as my Spotify only plays for 5secs then skips and play the next song for ...

Peter

Spotify Legend

1008 Views

1 replies

1 likes

Bug Playlist
bugs
Problem with playing songs
  • 1008 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shuffle play doesn't stay on when changing songs

Whenever I am listening to my songs in shuffle play and I select a new song, the shuffle function does not remain on and I have to reclick it everytime I change the song. I have a galaxy s9 amd I updated the app today. I don't know why this is a prob...

Casual Listener

Whenever I am listening to my songs in shuffle play and I select a new song, the shuffle function does not remain on and I have to reclick it everytime I change the song. I have a galaxy s9 amd I upd...

jh424

Casual Listener

1259 Views

3 replies

1 likes

  • 1259 Views
  • 3 replies
  • 1 likes