Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6958 Views

0 replies

7 likes

  • 6958 Views
  • 0 replies
  • 7 likes

Superuser Contribution App instability on Galaxy S9+

PlanPremiumCountryCanadaDeviceGalaxy S9+Operating SystemAndroid 9 My Question or IssueHaving a few issues. At random times the app will announce the music has stopped because the account is being used elsewhere. At times this has been true - I've bee...

Casual Listener

Plan Premium Country Canada Device Galaxy S9+ Operating System Android 9   My Question or Issue Having a few issues. At random times the app will announce the music has stopped because...

altonj37

Casual Listener

1107 Views

2 replies

0 likes

  • 1107 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How to stop podcasts from automatically playing

PlanPremiumCountryUSA Device Samsung Galaxy 7Operating System Android My Question or IssueThe new podcast suggestions are autoplaying. I pay for music not podcasts. How can I stop this major annoyance? To be clear, I never want to hear people talking...

Music Fan

  Plan Premium Country USA  Device Samsung Galaxy 7 Operating System Android    My Question or Issue The new podcast suggestions are autoplaying. I pay for musi...

SpeedyMan

Music Fan

3835 Views

2 replies

3 likes

  • 3835 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Some songs cannot be shared on Stories

PlanPremiumCountryBrazilDeviceGalaxy S10Operating SystemAndroid 9 (Pie) There are some songs that i´m not being able to share on Instagram Stories. For example, Gris Original Game Soundtrack. None of the songs can be shared to stories. I mean, the op...

Casual Listener

Plan Premium Country Brazil Device Galaxy S10 Operating System Android 9 (Pie)   There are some songs that i´m not being able to share on Instagram Stories. For example, Gris Original G...

Peter

Spotify Legend

937 Views

6 replies

0 likes

  • 937 Views
  • 6 replies
  • 0 likes

Bibliothek enthällt keine Songs mehr

PlanPremiumCountryDeutschlandDevice(Samsung Galaxy 9)Operating SystemAndroid Oreo My Question or IssueIch kann zwar von meinem Computer also über das Windows Programm auf meine Lieder in der Bibliothek zugreifen, über mein Smartphone jedoch nicht. Da...

Newbie

Plan Premium Country Deutschland Device (Samsung Galaxy 9) Operating System Android Oreo   My Question or Issue Ich kann zwar von meinem Computer also über das Windows Programm au...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Social] Instagram Share Option

PlanPremiumCountryRomania DeviceHuawei Mate 10 ProOperating SystemAndroid 9 My Question or IssueI am still not able to see the Instagram Share option in the list, I can only send a direct message to someone on Instagram. Is there any ongoing fixing f...

Casual Listener

  Plan Premium Country Romania  Device Huawei Mate 10 Pro Operating System Android 9   My Question or Issue I am still not able to see the Instagram Share option in the list...

Peter

Spotify Legend

569 Views

3 replies

0 likes

  • 569 Views
  • 3 replies
  • 0 likes

Playlist plays in wrong order. (Shuffle is off)

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemAndroid 9 Pie My Question or IssueI have a playlist with around ~60 songs in it. Whenever I press the first song it starts playing, but the next songs aren't in the order they are in the...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S8 Operating System Android 9 Pie   My Question or Issue I have a playlist with around ~60 songs in it. Whenever I press the first so...

584 Views

0 replies

2 likes

  • 584 Views
  • 0 replies
  • 2 likes

Superuser Contribution Shuffle for Songs

Hi, I don't see the Song button in My Library anymore using an Android device. So I can't set shuffle on for songs, only for artists, albums and playlists. It's rather annoying and I had this feature before. May I have someones advise? PlanPremiumCou...

Newbie

Hi, I don't see the Song button in My Library anymore using an Android device. So I can't set shuffle on for songs, only for artists, albums and playlists. It's rather annoying and I had this feature...

Peter

Spotify Legend

526 Views

2 replies

2 likes

  • 526 Views
  • 2 replies
  • 2 likes

Bluetooth headphones keep launching and playing spotify

PlanFamilyCountry DeviceSONY Xperia Operating SystemANDROID 6.0.1 My Question or IssueHello I'm hoping someone here can offer assistance as I'm st my wits end. Recently Spotify launches on its own and starts playing. I have a pair of Bluetooth tredz ...

Regular

  Plan Family Country   Device SONY Xperia  Operating System ANDROID 6.0.1   My Question or Issue Hello   I'm hoping someone here can offer assistance as I'm st ...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Bug while skipping songs

Hey there, While you're skipping song the bar that shows how long the song is playing continue and doesn't reset PlanPremiumCountry DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue

Casual Listener

Hey there,  While you're skipping song the bar that shows how long the song is playing continue and doesn't reset   Plan Premium Country   Device Samsung Galaxy 8 Operating Sy...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

Sort Library by Titles

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueUntil recently I was able to sort my music from my library by titles, but now I have lost this functionality on my Samsung S7. I can now only sort my library b...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android   My Question or Issue Until recently I was able to sort my music from my library by titles, but now I hav...

298 Views

0 replies

0 likes

Samsung Galaxy 7
Sort Songs
titles
  • 298 Views
  • 0 replies
  • 0 likes

Spotify will not start - android

Plan:Premium FamilyCountry: AustraliaDevice: Samsung Note 3Operating System: Android 5.0 My Question or IssueSpotify does not open. Just get a black screen for a few seconds then it closes. I have tried the following but it still does not open.Clear ...

Regular

Plan:Premium Family Country:           Australia Device:              Samsung No...

SisterSkaoi

Newbie

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Spotify pro tip, how to disable?

PlanPremiumCountryBrazilDeviceSamsung J4Operating SystemAndroid Oreo My Question or IssueEven with premium i'm getting this "Pro Tips", but it's really annoying, how can i make it stop?

Newbie

Plan Premium Country Brazil Device Samsung J4 Operating System Android Oreo   My Question or Issue Even with premium i'm getting this "Pro Tips", but it's really annoying, how can...

1091 Views

0 replies

10 likes

Premium
Pro tip
  • 1091 Views
  • 0 replies
  • 10 likes

Mal funzionamento dell'app con continui messaggi di errore

Pianoforte premioNazioneItaliaDispositivo LG G7 Lg g7Sistema operativo Android 8.0.0 La mia domanda o problemaL'applicazione mi dà problemi, interrompendo l'ascolto della musica e bloccandosi durante la ricerca dellle tracce da me Cercate. Un problem...

Newbie

Pianoforte  premio Nazione Italia Dispositivo LG G7  Lg g7 Sistema operativo  Android 8.0.0   La mia domanda o problema L'applicazione mi dà problemi, interrompendo l'...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Music stop playing (Samsung Galaxy S9)

Hello I have problem with my new Samsung Galaxy S9. When my screen goes off then the music stop playing. It might be the software problem, and I don't know what to do about it. This problem annoy me!

Casual Listener

Hello I have problem with my new Samsung Galaxy S9. When my screen goes off then the music stop playing. It might be the software problem, and I don't know what to do about it. This problem annoy me!...

Alfrs

Newbie

700 Views

1 replies

4 likes

  • 700 Views
  • 1 replies
  • 4 likes

No shuffle button.

I don't have a shuffle or a repeat button in my Spotify even thought I'm playing songs through my playlist. PlanFreeCountryIndiaDeviceOnePlus 6Operating SystemAndroid Oreo

Newbie

I don't have a shuffle or a repeat button in my Spotify even thought I'm playing songs through my playlist.     Plan Free Country India Device OnePlus 6 Operating System Android&n...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Spotify starts by itself

Plan PremiumDevice : OnePlus 3Operating System: Android 8.0 My Question or IssueSpotify starts playing music randomly at any time. My phone can be on the table and he just starts playing music. It's a bit problematic when I'm at courses or the librar...

Casual Listener

Plan  Premium Device : OnePlus 3 Operating System: Android 8.0   My Question or Issue Spotify starts playing music randomly at any time. My phone can be on the table and he just starts...

VlPerth

Music Fan

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesen't work

PlanPremiumCountryAustriaDeviceSamsung Galaxy S5)Operating System(Android) My spotify doesn't work since yesterday. When I Start the app, I only See a Black screen with the three Icons on the bottom. But I can't do any things. And if I try to click o...

Casual Listener

Plan Premium Country Austria Device Samsung Galaxy S5) Operating System (Android)   My spotify doesn't work since yesterday. When I Start the app, I only See a Black screen with the thr...

Katerina

Spotify Legend

1087 Views

5 replies

0 likes

  • 1087 Views
  • 5 replies
  • 0 likes

Connecting headphones to Android cell involuntarily transfers sound to that cell from speakers/lapto

PlanPremium through family planCountrySwedenDeviceSamsung Galaxy S6, HP LaptopOperating SystemAndroid 7.0, Windows 10 Home My Question or IssueSince a couple of weeks Spotify automatically transfers music audio from playing on my laptop/speakers to m...

Newbie

Plan Premium through family plan Country Sweden Device Samsung Galaxy S6, HP Laptop Operating System Android 7.0, Windows 10 Home   My Question or Issue Since a couple of weeks Spotify...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Podcast episode list empty

PlanPremiumCountry DeviceSamsung Galaxy S9Operating SystemAndroid 8.0.0 My Question or IssueAfter I set a filter to display downloaded episodes of a podcast the list is empty. This makes sense since I haven't got any, however the filter option is dim...

Newbie

Plan Premium Country   Device Samsung Galaxy S9 Operating System Android 8.0.0   My Question or Issue After I set a filter to display downloaded episodes of a podcast the list is ...

1110 Views

0 replies

0 likes

Podcast Episodes
  • 1110 Views
  • 0 replies
  • 0 likes

Old podcast episodes not showing only on Android

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or Issue Hi, Older podcasts are not always showing up on my Android device, but they do on the Windows Spotify player. Stuff They Don't Want You To Know, for example, o...

Newbie

Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue   Hi,   Older podcasts are not always showing up on my Android device, ...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes