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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376041 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7551 Views

0 replies

7 likes

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Bug: add to playlist

Repeating a closed post without solution.. so the problem/bug is still there. "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted b...

Regular

Repeating a closed post without solution.. so the problem/bug is still there.   "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go an...

Tptoby

Regular

1027 Views

4 replies

4 likes

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  • 4 replies
  • 4 likes

All songs option has dissppeared

Premium subscription user. I have always gone to the tab that says songs and I shuffle all the songs in my library this has dissppeared. Why? It is still available on my pc version. Without this option spotify has lost all its value to me. I am very ...

Regular

Premium subscription user.   I have always gone to the tab that says songs and I shuffle all the songs in my library this has dissppeared. Why?   It is still available on my pc version....

cskram

Casual Listener

898 Views

3 replies

2 likes

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  • 3 replies
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Can't load any daily mix

PlanPremiumCountry DeviceSamsung Galaxy J7 PrimeOperating System Android 8.1.0 My Question or IssueCan't play any daily mixes, "sorry , something went wrong" keeps appearing even though I clear the data, uninstall and install the app several times. I...

Newbie

Plan Premium Country   Device Samsung Galaxy J7 Prime Operating System  Android 8.1.0   My Question or Issue Can't play any daily mixes, "sorry , something went wrong" keeps ...

209 Views

0 replies

0 likes

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  • 0 replies
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How to remove full screen album art from lock screen?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

872 Views

0 replies

0 likes

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Download full album

PlanPremiumCountryGermanyDeviceHuawei P10 liteOperating SystemAndroid My Question or IssuePlease revert the f***** changes. I loved to download full albums and then shuffle all. Thats a feature my 20€ MP3-Player back in the days have had. And Spotify...

Newbie

Plan Premium Country Germany Device Huawei P10 lite Operating System Android   My Question or Issue Please revert the f***** changes. I loved to download full albums and then shuffle a...

310 Views

0 replies

1 likes

  • 310 Views
  • 0 replies
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playing saved songs on android auto no longer matches sort preference in app

going through the android auto menu and selecting to play My Songs now plays them alphebetically when in the app i have them sorted by recently added which is how they used to play before this update PlanPremiumCountryUSADevicegalaxy s10plusOperating...

Casual Listener

going through the android auto menu and selecting to play My Songs now plays them alphebetically when in the app i have them sorted by recently added which is how they used to play before this update...

crazer119

Casual Listener

742 Views

4 replies

5 likes

  • 742 Views
  • 4 replies
  • 5 likes

Connect stopped working on my account

Android apps version 8.5.12.758 & 8.5.11.762PlanPremium for familyCountryUKDeviceHonor View 10 (Android 9) + Samsung Galaxy Note 10.1 (Android 5.1.1)Operating SystemAndroid 9 & 5.1.1 My Question or IssueToday I cannot connect to either Chromecast or ...

Newbie

 Android apps version 8.5.12.758 & 8.5.11.762 Plan Premium for family Country UK Device Honor View 10 (Android 9) + Samsung Galaxy Note 10.1 (Android 5.1.1) Operating System Android ...

267 Views

0 replies

1 likes

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Solved!! No shuffle for playlist/ artist

PlanFreeCountryIndiaDeviceOnePlus 6Operating SystemOxygenOS 9.0.6 My Question or IssueThere is no option to shuffle the playlists (created or saved)/ play queue/ artist, etc. Also no "repeat song" button is available. The only playlist with an option...

Casual Listener

Plan Free Country India Device OnePlus 6 Operating System OxygenOS 9.0.6   My Question or Issue There is no option to shuffle the playlists (created or saved)/ play queue/ artist, etc....

ndp3

Casual Listener

777 Views

2 replies

0 likes

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  • 2 replies
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Podcasts randomly pausing on Android

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or IssueEver since the recent update to the app, podcasts randomly keep pausing and it makes no difference if I have other apps running, the screen locked or no...

Casual Listener

Plan Premium Country United Kingdom Device Google Pixel 2 Operating System Android 9   My Question or Issue Ever since the recent update to the app, podcasts randomly keep pausing and ...

743 Views

0 replies

1 likes

Android
Podcasts
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Dan Carlin's hardcore history episode 50 and 51 won't playback

PlanPremiumCountryUS DeviceGoogle pixel XL 2Operating SystemAndroid 9 My Question or IssuePodcast Dan Carlin's Hardcore History episodes 50 and 51 will not playback. Believe it to be an issue on Spotify's end; I've tried restarting, clearing cache an...

Newbie

  Plan Premium Country US   Device Google pixel XL 2 Operating System Android 9   My Question or Issue Podcast Dan Carlin's Hardcore History episodes 50 and 51 will not pla...

Stamperman

Newbie

867 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Home screen rarely changing

PlanPremiumCountry: India Device: Samsung A7 (2018)Operating System : Android Pie My Question or IssueOff Late, my Home screen seems to be rarely updating. The Recently played keeps changing and New releases keeps stacking up. But Recommended for you...

Regular

Plan Premium Country: India   Device: Samsung A7 (2018) Operating System : Android Pie   My Question or Issue Off Late, my Home screen seems to be rarely updating. The Recently play...

264 Views

0 replies

0 likes

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Recent changes to "Recently Played" functionality

PlanPremiumCountryAustraliaDeviceSamsung S8Operating SystemAndroid Pie My Question or IssueThe "Recently Played" functionality no longer shows the individual songs I have recently played. Instead it only lists the Playlist, Artist or Album name. This...

Casual Listener

  Plan Premium Country Australia Device Samsung S8 Operating System Android Pie   My Question or Issue The "Recently Played" functionality no longer shows the individual songs I ...

312 Views

0 replies

1 likes

  • 312 Views
  • 0 replies
  • 1 likes

How to remove saved songs?

Can we no longer remove individual songs from saved albums? I would always remove live/bonus/demo tracks that are on some albums because I'm not interested in listening to them. I'm not sure if Spotify updated the android app lately but that feature ...

Newbie

Can we no longer remove individual songs from saved albums? I would always remove live/bonus/demo tracks that are on some albums because I'm not interested in listening to them. I'm not sure if Spoti...

367 Views

0 replies

1 likes

  • 367 Views
  • 0 replies
  • 1 likes

Locally saved albums not loading when no network

PlanPremiumDevicePixel 2Operating SystemLatest Android version My Question or IssueWhen I'm in a remote location with no Wi-Fi or Mobile network I'm not able to to load my locally downloaded album list. Weirdly, it works for the playlists I downloade...

Newbie

 Plan Premium Device Pixel 2 Operating System Latest Android version    My Question or Issue When I'm in a remote location with no Wi-Fi or Mobile network I'm not able to to lo...

276 Views

0 replies

0 likes

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client is getting worse and worse

PlanPremiumCountrygermanyDevicexperia xz1Operating Systemandroid 9 My Question or Issuei have been using spotify for several years now and although the client lacked some basic functions i got used to it.very basic and very annoying and very hard to ...

Newbie

Plan Premium Country germany Device xperia xz1 Operating System android 9   My Question or Issue i have been using spotify for several years now and although the client lacked some bas...

495 Views

0 replies

0 likes

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Like/dislike songs and artists doesn't work with Google Assistant

I'm using Spotify on a Google Pixel 3A According to Google documentation, it should be possible to like or dislike songs via Google Assistant, bit it doesn't work. Spotify app will open but then nothing happens.This is a very useful feature why doesn...

Casual Listener

I'm using Spotify on a Google Pixel 3A According to Google documentation, it should be possible to like or dislike songs via Google Assistant, bit it doesn't work. Spotify app will open but then noth...

462 Views

0 replies

0 likes

Android
Other
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Play just songs where certain Artists appears, even if is not of his/her own album

PlanPremiumCountryMéxico DeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueIs there a way to play just the songs of certain artist, including where he/she appears in other artist's albums? For example, Ariana Grande appears in C...

Newbie

Plan Premium Country México  Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue Is there a way to play just the songs of certain artist, including ...

365 Views

0 replies

0 likes

  • 365 Views
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Albums displayed twice

PlanFree/PremiumCountryGermanyDeviceSamsung Galaxy 7Operating System My Question or Issue For some bands, spotify shows every album twice. With each number of song being presented as a single album, which makes scrolling through the artist's collecti...

Newbie

    Plan Free/Premium Country Germany Device Samsung Galaxy 7 Operating System     My Question or Issue   For some bands, spotify shows every album twice. With e...

271 Views

0 replies

0 likes

  • 271 Views
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PROBLEM WITH DOWNLOADING

I have a Croatian phone and i cant download Spotify in Croatia but i moved to Norway i had spotify and last update glitched so i wanted to reinstall and now i cant download it says this application is not available in your country. PlanFreeCountryNor...

Newbie

I have a Croatian phone and i cant download Spotify in Croatia but i moved to Norway i had spotify and last update glitched so i wanted to reinstall and now i cant download it says this application i...

songassistant

Composer

432 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Download option gone

PlanPremiumCountryCanadaDevice(Samsung Galaxy S8)My Question or IssueWhy is the download option gone for individual songs, I have to download the entire album or playlist now? Why limit what brings customers to Spotify? False advertising.

Casual Listener

Plan Premium Country Canada Device (Samsung Galaxy S8) My Question or Issue Why is the download option gone for individual songs, I have to download the entire album or playlist now? Why limit...

BGBrereton

Music Fan

4177 Views

5 replies

1 likes

d
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  • 1 likes