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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118766 Views

27 replies

4 likes

  • 118766 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239549 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239549 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600403 Views

79 replies

3 likes

  • 600403 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492890 Views

581 replies

42 likes

Account
Free
  • 492890 Views
  • 581 replies
  • 42 likes

Do the guys in charge of Spotify have brain damage????

Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their web player is too good and they LITERALLY wricked ...

Newbie

Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their...

404 Views

0 replies

1 likes

  • 404 Views
  • 0 replies
  • 1 likes

Spotify often stops playing in Spotify Connect, saying "Press Play"

My Question or Issue (NL) Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Galaxy S9 (Android 9) and my wifes' S10 I have installed the apps Technisat Co...

Visitor

    My Question or Issue (NL)   Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Ga...

1014 Views

0 replies

0 likes

Spotify connect radio fix
Technisat
  • 1014 Views
  • 0 replies
  • 0 likes

Spotify won't connect on Mobile Data

PlanPremiumCountryUSADeviceAndroid X chargeOperating SystemAndroid Nougat My Question or IssueAs of about 3 or 4 months ago my spotify on Android will no longer play on mobile data. It tries to connect but then either says it's offline or gets stuck ...

Casual Listener

Plan Premium Country USA Device Android X charge Operating System Android Nougat   My Question or Issue As of about 3 or 4 months ago my spotify on Android will no longer play on mobil...

Alecbirds

Casual Listener

793 Views

2 replies

1 likes

  • 793 Views
  • 2 replies
  • 1 likes

Spotify auto skipping to next track and automatically un pausing

PlanFamilyCountryUKDevice Samsung Galaxy 9Operating SystemAndroid 9 My Question or IssueMy Spotify app is automatically skipping to the next track after about 30 seconds. Also when on pause it automatically restarts without me pressing play. I have d...

Casual Listener

Plan Family Country UK Device  Samsung Galaxy 9 Operating System Android 9   My Question or Issue My Spotify app is automatically skipping to the next track after about 30 seconds...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Keep Podcast Episode List At Last Listened To Episode

Hi All, I have a Google Pixel 3a XL running Android that I need some advice with. There is one podcast I listen to that when I open up the podcast episode list, Spotify will automaticaly display down the list of episodes to the last episode I listen ...

Regular

Hi All,   I have a Google Pixel 3a XL running Android that I need some advice with.    There is one podcast I listen to that when I open up the podcast episode list, Spotify will a...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Copy ofline cache to another device

None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan: PremiumCountry: N/A Devices: Samsung's & unknown Android-based car head-unitOperating System: Android My Question or Issue: I'...

Regular

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan: Premium Country: N/A   Devices: Samsung's & unknown Android-b...

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Recommended Concerts in Wrong City

For some reason all of my recommended concerts are located in or around Houston, TX but I'm in Atlanta, GA. Suggestions used to be for Atlanta and the only time I was in Houston was a few months ago for 3 days. Any thoughts?

Newbie

For some reason all of my recommended concerts are located in or around Houston, TX but I'm in Atlanta, GA. Suggestions used to be for Atlanta and the only time I was in Houston was a few months ago ...

soundswarm

Regular

7993 Views

5 replies

0 likes

  • 7993 Views
  • 5 replies
  • 0 likes

Car controls not working properly

PlanPremiumCountryUnited KingdomDeviceOneplus 3TOperating SystemAndroid Pie (OxygenOS 9.0.4) My Question or IssueFor the life of me I can't get my car controls to work any more - or at least not reliably. The only way Spotify reacts to the car contro...

Newbie

  Plan Premium Country United Kingdom Device Oneplus 3T Operating System Android Pie (OxygenOS 9.0.4)   My Question or Issue For the life of me I can't get my car controls to wor...

858 Views

0 replies

0 likes

bluetooth
Car
Car Controls
  • 858 Views
  • 0 replies
  • 0 likes

Lockscreen Art

Spotify PremiumCanada DeviceAnrdoidOperating SystemAndroid 8.1.0 My Question or Issue:I have found some answers on how to remove the album art from a device's lockscreen but I am actually wondering how can I enable this feature. I know I had it on on...

Visitor

Spotify Premium Canada   Device Anrdoid Operating System Android 8.1.0   My Question or Issue: I have found some answers on how to remove the album art from a device's lockscreen b...

741 Views

0 replies

1 likes

  • 741 Views
  • 0 replies
  • 1 likes

Low Volume in Android

Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having heard some noises and listening to the music in noi...

Composer

Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having ...

500 Views

0 replies

0 likes

dB levels
  • 500 Views
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  • 0 likes

I can't share music on Instagram Stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0 My Question or IssueSpotify and Instagram updated automatically. I reinsalled both apps but still not fixed. Please help me!

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android 7.0   My Question or Issue Spotify and Instagram updated automatically. I reinsalled both apps but sti...

MemmyBB

Casual Listener

788 Views

2 replies

0 likes

  • 788 Views
  • 2 replies
  • 0 likes

How to download all saved albums

With the old view i used to save albums and all the songs would automatically get a check mark. now that checkmark changed to a heart. Then if there was a song or two i did not liked i could just remove the checkmark and they would be gone. with the ...

Regular

With the old view i used to save albums and all the songs would automatically get a check mark. now that checkmark changed to a heart. Then if there was a song or two i did not liked i could just rem...

2768 Views

0 replies

14 likes

  • 2768 Views
  • 0 replies
  • 14 likes

"Your library" library doesn't show followed podcast pages anymore

Spotify current update has removed the option to see the podcast you follow and so far I can't even find this option anywhere for the podcasts which I follow PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating S...

Casual Listener

Spotify current update has removed the option to see the podcast you follow  and so far I can't even find this option anywhere for the podcasts which I follow  Plan Free/Premium Country ...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

Long loading times while loading playlists

PlanPremiumCountrySwitzerlandDevice(Huawei P20 Lite)Operating System(Android EMUI 9.1) My Question or IssueHello Spotify, When I want to listen to music and show my playlist its very often that I wait a long time for opening. Most of its like stuck a...

Casual Listener

Plan Premium Country Switzerland Device (Huawei P20 Lite) Operating System (Android EMUI 9.1)   My Question or Issue Hello Spotify,   When I want to listen to music and show my ...

545 Views

0 replies

0 likes

  • 545 Views
  • 0 replies
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Moving SD Card to new Brand New Phone

Hello Community, I have made several playlists available offline via downloading to my SD card on my old phone. I have moved my SD card to my new phone. Now that I have a new phone, I noticed I have to re-download all of my playlists to my SD card ag...

Casual Listener

Hello Community,   I have made several playlists available offline via downloading to my SD card on my old phone.  I have moved my SD card to my new phone.  Now that I have a new pho...

MischiefFella

Casual Listener

4147 Views

4 replies

0 likes

  • 4147 Views
  • 4 replies
  • 0 likes

Hide a song in a playlist

PlanThe S8 Free and the S7 PremiumCountrySwedenDeviceSamsung Galaxy S7 and S8Operating SystemThe S7 android 8.0 and the S8 android 9.0 My Question or IssueI wonder why it's possible to hide songs in playlists on the S8 phone and not the S7?It's the s...

Casual Listener

Plan The S8 Free and the S7 Premium Country Sweden Device Samsung Galaxy S7 and S8 Operating System The S7 android 8.0 and the S8 android 9.0   My Question or Issue I wonder why it's p...

Adam52

Casual Listener

2316 Views

2 replies

0 likes

Hide songs
  • 2316 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Huawei p30 & Spotify connect

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi all, recently upgraded my phone to huawei p30. I've linked my Spotify account to it. My is...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi all,...

xiaomant

Casual Listener

18426 Views

4 replies

0 likes

  • 18426 Views
  • 4 replies
  • 0 likes

Can't remove downloaded songs

PlanPremiumCountryUSADeviceMoto Go PowerOperating SystemAndroid 9 My Question or Issue I would like to delete some songs that I downloaded phone without removing them from my library. If each song on an album is downloaded, but the album itself isn't...

Visitor

Plan Premium Country USA Device Moto Go Power Operating System Android 9   My Question or Issue   I would like to delete some songs that I downloaded phone without removing them ...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

Liked Songs

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S9+Operating SystemOne UI My Question or IssueI'm not a huge fan of the new "liked songs" system.When i download full albums, they don't show up in that playlist, so i would need to like every song on it'...

Newbie

Plan Premium Country Belgium Device Samsung Galaxy S9+ Operating System One UI   My Question or Issue I'm not a huge fan of the new "liked songs" system. When i download full albums, ...

678 Views

0 replies

2 likes

  • 678 Views
  • 0 replies
  • 2 likes

can't find songs

PlanPremium CountryIsrael DeviceSamsung Galaxy 9 Operating SystemWindows 10 My Question or IssueHi,I can't find some song on Spotify and wanted to know if I can upload the songs that I can't find from my phone? if so, how do I do it? Thank you

Regular

Plan Premium   Country Israel   Device Samsung Galaxy 9   Operating System Windows 10   My Question or Issue Hi, I can't find some song on Spotify and wanted to know...

Rene01

Community Legend

621 Views

3 replies

0 likes

  • 621 Views
  • 3 replies
  • 0 likes