Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387367 Views

545 replies

34 likes

Account
Free
  • 387367 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8040 Views

0 replies

7 likes

  • 8040 Views
  • 0 replies
  • 7 likes

Superuser Contribution Widget size

Until recently I had the Spotify widget on my homescreen, sized 4x1. However it deleted itself and now I only have the option of 3x1 which does not fit my homescreen. I have tried re-sizing the widget and searching all through my phone to find it in ...

Casual Listener

Until recently I had the Spotify widget on my homescreen, sized 4x1. However it deleted itself and now I only have the option of 3x1 which does not fit my homescreen. I have tried re-sizing the widge...

MichaelBaker

Casual Listener

1018 Views

2 replies

1 likes

  • 1018 Views
  • 2 replies
  • 1 likes

Bluetooth Volume

This used to work flawlessly and is now a daily issue. The app used to remember the last volume for each Bluetooth device. My headphones would change to a low volume when connected and the car would be max (I use the car manual control once connected...

Regular

This used to work flawlessly and is now a daily issue.   The app used to remember the last volume for each Bluetooth device. My headphones would change to a low volume when connected and the c...

770 Views

0 replies

0 likes

  • 770 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't go back to playlist while trial offer advertisement is displayed

It happens seldom while I'm listening to some song and skip to next songs in my playlist consecutively, an advertisement for trial of paid version appears with an option to dismiss. But when I click on dismiss, I'm taken to the player and unable to a...

Newbie

It happens seldom while I'm listening to some song and skip to next songs in my playlist consecutively, an advertisement for trial of paid version appears with an option to dismiss. But when I click ...

Katerina

Spotify Legend

368 Views

1 replies

0 likes

Android
  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing to Instagram Story Not Working on Google pixel 2 XL

PlanPremiumCountryIndonesiaDeviceGoogle pixel 2 XLOperating SystemAndroid PieSpotify Version :8.5.12.758My Question or IssueGreetings Everyone, I can't share my Spotify to Instagram stories, already reinstall both of them, also delete the caches,none...

Newbie

  Plan Premium Country Indonesia Device Google pixel 2 XL Operating System Android Pie Spotify Version : 8.5.12.758 My Question or Issue Greetings Everyone, I can't share my Spotify ...

Katerina

Spotify Legend

1272 Views

1 replies

0 likes

  • 1272 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant find spotify app on gear fit 2 pro galaxy app store

PlanPremiumCountryIsraelDeviceOnePlus 6Operating SystemAndroid Oreo My Question or IssueCant find spotify app on gear fit 2 pro galaxy app store.

Casual Listener

  Plan Premium Country Israel Device OnePlus 6 Operating System Android Oreo   My Question or Issue Cant find spotify app on gear fit 2 pro galaxy app store.  

Katerina

Spotify Legend

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music pauses when screen is off

None of the below information is PlanPremiumCountryCanadaDeviceSamsung Galaxy S10eOperating SystemAndroid 9My Question or IssueWhen i lock my phone screen the music pauses, and will start playing again if I tap the screen. Seems to work fine when pho...

Newbie

None of the below information is  Plan Premium Country Canada Device Samsung Galaxy S10e Operating System Android 9 My Question or Issue When i lock my phone screen the music pauses, a...

Guido

Spotify Legend

2228 Views

1 replies

1 likes

  • 2228 Views
  • 1 replies
  • 1 likes

Spotify Connect / Local Files

PlanPremiumCountryUKDeviceSamsung S8Operating SystemAndroid My Question or IssueCan someone please tell me whether I should be able to use spotify connect to play local files to a sonos? Local files work on my phone, but when I switch to my Play 3 it...

Casual Listener

Plan Premium Country UK Device Samsung S8 Operating System Android   My Question or Issue Can someone please tell me whether I should be able to use spotify connect to play local files...

jsannn

Community Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Last update, unstable

PlanPremiumCountryTurkeyDeviceSamsung J5Operating SystemAndroid 6.0.1App Version8.5.11.762My Question or IssueListing of songs within the album, very slowed. Songs that I have not recorded for the album are also visible.The app was annoying after the...

Newbie

Plan Premium Country Turkey Device Samsung J5 Operating System Android 6.0.1 App Version 8.5.11.762 My Question or Issue Listing of songs within the album, very slowed. Songs that I have n...

PaulMac

Roadie

1973 Views

3 replies

1 likes

  • 1973 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android] "All my songs" disappeared, cannot filter playlists

Plan: PremiumOperating System: Android 7 My Question or IssueBy the recent app update Spotify's UI has changed on Android. The "Songs" (all my songs) item disappeared.I suspect that the new "Liked Songs" is the successor of the former "all my songs" ...

Casual Listener

Plan: Premium Operating System: Android 7   My Question or Issue By the recent app update Spotify's UI has changed on Android. The "Songs" (all my songs) item disappeared. I suspect that th...

ZoltanBoros

Casual Listener

976 Views

3 replies

1 likes

Filter songs
my songs
  • 976 Views
  • 3 replies
  • 1 likes

Superuser Contribution Skipping tracks and randomly starting to play

PlanPremium FamilyCountryUKDevice Samsung Galaxy 9Operating SystemAndroid 9 My Question or IssueMy spotify is currently virtually unusable, when listening to a track it randomly skips to the next track after about 20 seconds. Also, when paused it ran...

Casual Listener

Plan Premium Family Country UK Device  Samsung Galaxy 9 Operating System Android 9   My Question or Issue My spotify is currently virtually unusable, when listening to a track it ...

Spodge

Casual Listener

1024 Views

3 replies

0 likes

  • 1024 Views
  • 3 replies
  • 0 likes

Leaving Spotify: Any Recommendations & How to move Artists from Spotify to Deezer

PlanPremiumCountry Ireland DeviceAndroid One Plus 6Operating SystemOxygenOS My Question or IssueThe latest Android update has made the spotify app an unusable mess. Since they are never going to roll this back after clearly there was a lot wasted hou...

Casual Listener

Plan Premium Country  Ireland   Device Android One Plus 6 Operating System OxygenOS   My Question or Issue The latest Android update has made the spotify app an unusable mes...

Illmatic85x

Regular

2326 Views

4 replies

1 likes

Android update
Deezer
Leaving Spotify
  • 2326 Views
  • 4 replies
  • 1 likes

Superuser Contribution Download Library

PlanStudentCountryAustraliaDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueI used to be able to add music to my library without it automatically downloading. About 2 days ago it started downloading songs as soon as I added to th...

Newbie

Plan Student Country Australia Device Samsung Galaxy 9 Operating System Android Pie   My Question or Issue I used to be able to add music to my library without it automatically downloa...

mfoster89

Newbie

2021 Views

2 replies

0 likes

  • 2021 Views
  • 2 replies
  • 0 likes

Bug: add to playlist

Repeating a closed post without solution.. so the problem/bug is still there. "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted b...

Regular

Repeating a closed post without solution.. so the problem/bug is still there.   "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go an...

Tptoby

Regular

1076 Views

4 replies

4 likes

  • 1076 Views
  • 4 replies
  • 4 likes

All songs option has dissppeared

Premium subscription user. I have always gone to the tab that says songs and I shuffle all the songs in my library this has dissppeared. Why? It is still available on my pc version. Without this option spotify has lost all its value to me. I am very ...

Regular

Premium subscription user.   I have always gone to the tab that says songs and I shuffle all the songs in my library this has dissppeared. Why?   It is still available on my pc version....

cskram

Casual Listener

917 Views

3 replies

2 likes

  • 917 Views
  • 3 replies
  • 2 likes

Can't load any daily mix

PlanPremiumCountry DeviceSamsung Galaxy J7 PrimeOperating System Android 8.1.0 My Question or IssueCan't play any daily mixes, "sorry , something went wrong" keeps appearing even though I clear the data, uninstall and install the app several times. I...

Newbie

Plan Premium Country   Device Samsung Galaxy J7 Prime Operating System  Android 8.1.0   My Question or Issue Can't play any daily mixes, "sorry , something went wrong" keeps ...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

How to remove full screen album art from lock screen?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

885 Views

0 replies

0 likes

  • 885 Views
  • 0 replies
  • 0 likes

Download full album

PlanPremiumCountryGermanyDeviceHuawei P10 liteOperating SystemAndroid My Question or IssuePlease revert the f***** changes. I loved to download full albums and then shuffle all. Thats a feature my 20€ MP3-Player back in the days have had. And Spotify...

Newbie

Plan Premium Country Germany Device Huawei P10 lite Operating System Android   My Question or Issue Please revert the f***** changes. I loved to download full albums and then shuffle a...

324 Views

0 replies

1 likes

  • 324 Views
  • 0 replies
  • 1 likes

playing saved songs on android auto no longer matches sort preference in app

going through the android auto menu and selecting to play My Songs now plays them alphebetically when in the app i have them sorted by recently added which is how they used to play before this update PlanPremiumCountryUSADevicegalaxy s10plusOperating...

Casual Listener

going through the android auto menu and selecting to play My Songs now plays them alphebetically when in the app i have them sorted by recently added which is how they used to play before this update...

crazer119

Casual Listener

757 Views

4 replies

5 likes

  • 757 Views
  • 4 replies
  • 5 likes

Connect stopped working on my account

Android apps version 8.5.12.758 & 8.5.11.762PlanPremium for familyCountryUKDeviceHonor View 10 (Android 9) + Samsung Galaxy Note 10.1 (Android 5.1.1)Operating SystemAndroid 9 & 5.1.1 My Question or IssueToday I cannot connect to either Chromecast or ...

Newbie

 Android apps version 8.5.12.758 & 8.5.11.762 Plan Premium for family Country UK Device Honor View 10 (Android 9) + Samsung Galaxy Note 10.1 (Android 5.1.1) Operating System Android ...

276 Views

0 replies

1 likes

  • 276 Views
  • 0 replies
  • 1 likes

Solved!! No shuffle for playlist/ artist

PlanFreeCountryIndiaDeviceOnePlus 6Operating SystemOxygenOS 9.0.6 My Question or IssueThere is no option to shuffle the playlists (created or saved)/ play queue/ artist, etc. Also no "repeat song" button is available. The only playlist with an option...

Casual Listener

Plan Free Country India Device OnePlus 6 Operating System OxygenOS 9.0.6   My Question or Issue There is no option to shuffle the playlists (created or saved)/ play queue/ artist, etc....

ndp3

Casual Listener

793 Views

2 replies

0 likes

  • 793 Views
  • 2 replies
  • 0 likes