Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
194326 Views
131 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
535515 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
438926 Views
565 replies
37 likes
PlanPremiumCountryUSA Devices8+Operating SystemAndroid 9 My Question or IssueI've checked the battery saving settings, I've cleared the cache and data. I've force closed and reopened. I've turned off the setting to shut off Spotify when it's running ...
Plan Premium Country USA Device s8+ Operating System Android 9 My Question or Issue I've checked the battery saving settings, I've cleared the cache and data. I've force clos...
Spotify Legend
772 Views
1 replies
0 likes
Is there anyway to make Spotify the default player on an Android system? This is of most concern when I'm using the system in conjunction with a bluetooth interface in my car.
Is there anyway to make Spotify the default player on an Android system? This is of most concern when I'm using the system in conjunction with a bluetooth interface in my car.
Spotify Legend
169367 Views
32 replies
47 likes
PlanPremiumCountryPolandDeviceSamsung Galaxy S7 edgeOperating SystemAndroid 8.0.0 My Question or IssueOn my home page for five months, I see the same "favorite songs" all the time and I do not know how to change them. I heard some of them once, I did...
Plan Premium Country Poland Device Samsung Galaxy S7 edge Operating System Android 8.0.0 My Question or Issue On my home page for five months, I see the same "favorite songs" all the...
452 Views
0 replies
0 likes
Hi I've had issue with my Performers List. Some of them work fine - when clicked shows Performer site with Most Popular, Album List and other.But.Some of them (please see atachement) show only a few albums /songs which is very annoying. So, in many c...
Hi I've had issue with my Performers List. Some of them work fine - when clicked shows Performer site with Most Popular, Album List and other. But. Some of them (please see atachement) sho...
345 Views
0 replies
0 likes
I have an old android phone and trying to use Hulu and Spotify app on my android phone, I spoke with Hulu Customer Service they said need to upgrade android, I am looking for a solution from Spotify Customer Service Team, Will you help me? Plan Premi...
I have an old android phone and trying to use Hulu and Spotify app on my android phone, I spoke with Hulu Customer Service they said need to upgrade android, I am looking for a solution from Spotify ...
Visitor
863 Views
2 replies
1 likes
Hello,I'm wondering why there is no way to search for user playlists on the mobile app. If there is, please tell me how to get there. I downloaded the spotify mobile app to be able to listen to other user's playlists easily. If I can't, I won't be pu...
Hello, I'm wondering why there is no way to search for user playlists on the mobile app. If there is, please tell me how to get there. I downloaded the spotify mobile app to be able to listen to oth...
Spotify Legend
78205 Views
17 replies
15 likes
PlanPremiumCountryNetherlandsDeviceSamsung Galaxy 9Operating SystemAndroid 9 My Question or IssueSpotify stops automatically when streaming to Bluetooth speaker / headphones. App is prevented from sleep and I've disabled notifications yet (what is ad...
Plan Premium Country Netherlands Device Samsung Galaxy 9 Operating System Android 9 My Question or Issue Spotify stops automatically when streaming to Bluetooth speaker / hea...
Visitor
1685 Views
2 replies
1 likes
Google assistant won't play songs on spotify, it just says "playing on spotify", then it opens spotify and nothing happens. Telling google to play an album or artist works instantly.Edit: Samsung galaxy A5 2017, android 7.0, Spotify 8.4.37.587 armV7
Google assistant won't play songs on spotify, it just says "playing on spotify", then it opens spotify and nothing happens. Telling google to play an album or artist works instantly. Edit: Samsung g...
Spotify Legend
52617 Views
47 replies
17 likes
Weird stuff. When I unlock my phone, Spotify opens up automatically. Not playing music, just opens the app. This has also happened when I have answered the phone and also at random when the phone is inactive on my desk. I never listen to Spotify on d...
Weird stuff. When I unlock my phone, Spotify opens up automatically. Not playing music, just opens the app. This has also happened when I have answered the phone and also at random when the phone is ...
Spotify Legend
30969 Views
20 replies
3 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy S9Operating SystemAndroid version 9 My Question or IssueLately I find that my devices won't simultaneously connect to Spotify.I'm using my S9 and a pc with Windows 10 installed.It use to work fine, but sin...
Plan Premium Country Sweden Device Samsung Galaxy S9 Operating System Android version 9 My Question or Issue Lately I find that my devices won't simultaneously connect to Spotify. I...
544 Views
0 replies
0 likes
PlanPremiumCountry Device Operating System My Question or IssueI want to remove Heavy Rotation list on Spotify Home. Let me know any solutions.
Plan Premium Country Device Operating System My Question or Issue I want to remove Heavy Rotation list on Spotify Home. Let me know any solutions.
2228 Views
0 replies
2 likes
The Samsung Gear Fit 2 was released 2 weeks ago. All reviews said/showed that it would contain a native spotify app. I´m trying to find that app - but no luck!Can it be that Spotify only releases it into the US samsung Galaxy apps store? I live in Eu...
The Samsung Gear Fit 2 was released 2 weeks ago. All reviews said/showed that it would contain a native spotify app. I´m trying to find that app - but no luck! Can it be that Spotify only releases i...
Spotify Legend
154637 Views
219 replies
7 likes
My Question or IssueSince the last upgrade to Spotify I keep having to download my library after each time I go off libe. Does anyone know how to stop this?
My Question or Issue Since the last upgrade to Spotify I keep having to download my library after each time I go off libe. Does anyone know how to stop this?
443 Views
0 replies
0 likes
PlanPremiumCountryDEDeviceSamsung Galaxy S7Operating SystemLineageOS 14.1 (no Google apps)My Question or IssueI can't seem to play those squares on the home page with a Spotify symbol in the upper left corner. I assume these are playlists created by ...
Plan Premium Country DE Device Samsung Galaxy S7 Operating System LineageOS 14.1 (no Google apps) My Question or Issue I can't seem to play those squares on the home page with a Spotify symb...
Casual Listener
2185 Views
4 replies
0 likes
PlanPremiumCountryPhilippinesDeviceLGV40 ThinQOperating System(Android Pie) My Question or IssueI was using the Spotify App for my other deviceAnd not experienced this way. Was using the same Android Pie version with my Xiaomi Pocophone F1However thi...
Plan Premium Country Philippines Device LGV40 ThinQ Operating System (Android Pie) My Question or Issue I was using the Spotify App for my other device And not experienced this way....
Casual Listener
2172 Views
5 replies
0 likes
PlanPremiumCountryGermanyDeviceOnePlus 7 ProOperating SystemAndroid My Question or IssueHello,I still have the unclearable Waze notification issue on my OnePlus 7 Pro. I do not have Waze installed, also I turned everything related to car mode/Waze of...
Plan Premium Country Germany Device OnePlus 7 Pro Operating System Android My Question or Issue Hello, I still have the unclearable Waze notification issue on my OnePlus 7 P...
389 Views
0 replies
0 likes
PlanPremiumCountry Device(Droid Moto Z2Operating System(Android Oreo) My Question or IssueI can't play actual radios anymore. All I get now are fixed playlists instead of listening to new music that's similar to what I like. I can't find the option f...
Plan Premium Country Device (Droid Moto Z2 Operating System (Android Oreo) My Question or Issue I can't play actual radios anymore. All I get now are fixed playlists inst...
Composer
774 Views
2 replies
1 likes
Hi all,I was wondering if anyone else was having this problem. I've had this update for nearly a month now and I still hate it. For some reason I am unable to listen to music offline, I can't listen to artists entire discographies anymore (only their...
Hi all, I was wondering if anyone else was having this problem. I've had this update for nearly a month now and I still hate it. For some reason I am unable to listen to music offline, I can't liste...
Casual Listener
12527 Views
11 replies
16 likes
My QuestionWhy are there no timestamps attached to forum posts? It's super important to know when topics were posted and when replies were posted, especially when it comes to bugs and solutions. Solutions 4 years ago might not be applicable for simil...
My Question Why are there no timestamps attached to forum posts? It's super important to know when topics were posted and when replies were posted, especially when it comes to bugs and solutions. So...
559 Views
0 replies
0 likes
and since they never care to listen to their customers, is there any way to copy spotify playlists/artists into another client, like amazon music for instance?
and since they never care to listen to their customers, is there any way to copy spotify playlists/artists into another client, like amazon music for instance?
Gig Goer
599 Views
1 replies
1 likes
