Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107489 Views

26 replies

3 likes

  • 107489 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217446 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217446 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571651 Views

79 replies

3 likes

  • 571651 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470880 Views

577 replies

40 likes

Account
Free
  • 470880 Views
  • 577 replies
  • 40 likes

Superuser Contribution Can't play the current song?

PlanPremium CountryIndia Operating SystemWindows 10 I have been unable to play any music or podcasts. The player always shows the message 'can't play the current song' or sometimes it asks me to import the file if I have it on my laptop.It has been m...

Regular

Plan Premium   Country India   Operating System Windows 10   I have been unable to play any music or podcasts. The player always shows the message 'can't play the current song...

Peter

Spotify Legend

1553 Views

3 replies

0 likes

Can't play songs
Windows 10
  • 1553 Views
  • 3 replies
  • 0 likes

Music pause mutes the volume

DeviceOnePlus 6T Operating SystemAndroid 9OxygenOS 9.0.152019.6 Security Update My Question or IssueI'm suffering from volume issues on my seat car \ Razer Bluetooth speaker.When pausing the spotify music, it automaticlly mutes the bluetooth volume a...

Newbie

Device OnePlus 6T  Operating System Android 9 OxygenOS 9.0.15 2019.6 Security Update   My Question or Issue I'm suffering from volume issues on my seat car \ Razer Bluetooth speaker...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
  • 0 likes

Playlist re-shuffles after disconnecting from car bluetooth

PlanPremiumCountryAustraliaDeviceHuawei Mate 10 ProOperating SystemAndroidSpotfy v 8.5.9.737 My Question or IssueWhenever my phone disconnects from the car bluetooth, the playlist order gets re-shuffled.Steps to reproduce:1. Open playlist. Press shuf...

Music Fan

Plan Premium Country Australia Device Huawei Mate 10 Pro Operating System Android Spotfy v 8.5.9.737   My Question or Issue Whenever my phone disconnects from the car bluetooth, the p...

RhiRhi89

Visitor

796 Views

1 replies

3 likes

  • 796 Views
  • 1 replies
  • 3 likes

Playing a song reset repeat and random preference

PlanPremiumCountryFrance DeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHi ! On my mobile, when I click on the "play" icon on a song and I was listening to music with random or repeat settings on, it reset these settings.Ex: I am liste...

Regular

Plan Premium Country France   Device OnePlus 6T Operating System Android 9   My Question or Issue Hi ! On my mobile, when I click on the "play" icon on a song and I was listening...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Problems adding local files to offline playlist

Hello! PlanPremiumCountryUKDeviceSamsung Galaxy Ace 4Operating System(Android 4.4.4) My Question or IssueI have a downloaded playlist on my phone which I use for offline listening (mostly on my walk to and from work), I keep it downloaded and add/rem...

Gig Goer

Hello!   Plan Premium Country UK Device Samsung Galaxy Ace 4 Operating System (Android 4.4.4)   My Question or Issue I have a downloaded playlist on my phone which I use for off...

438 Views

0 replies

1 likes

  • 438 Views
  • 0 replies
  • 1 likes

Spotify with Kingston microSD Offline Storage Slow Issue

Recently purchased Onkyo DP-X1A Digital Audio Player (Andoird OS).Android OS: 5.1.1Kernel Version: 3.4.0 android-build@DAP #1 Fri Nov 4 00:14:41 CST 2016Build Number: LMY47VSW Version: 0.1.37.8_20161104.000715 This device has internal flash storage o...

Regular

Recently purchased Onkyo DP-X1A Digital Audio Player (Andoird OS). Android OS: 5.1.1 Kernel Version: 3.4.0 android-build@DAP #1 Fri Nov 4 00:14:41 CST 2016 Build Number: LMY47V SW Version: 0.1.37...

Jonelsender1

Newbie

773 Views

1 replies

0 likes

  • 773 Views
  • 1 replies
  • 0 likes

Superuser Contribution App minimizes itself when logged in

PlanPremiumCountryUnited StatesOperating SystemAndroid 8 My Question or IssueEver since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying to open it. The app would display correctly on the screen for a few sec...

Regular

Plan Premium Country United States Operating System Android 8   My Question or Issue Ever since I updated Spotify to 8.5.15.660, it's been minimizing itself after a few seconds of trying...

Peter

Spotify Legend

1695 Views

5 replies

5 likes

  • 1695 Views
  • 5 replies
  • 5 likes

Superuser Contribution Offline Mode has locked me out of spotify

PlanPremiumCountryCanadaDeviceSamsung J3Operating SystemAndroid My Question or IssueSo I found a wifi and downloaded my songlist for offline listening.After the download, to test I switched to offline mode. But could not play any songs. (I knew they ...

Casual Listener

Plan Premium Country Canada Device Samsung J3 Operating System Android   My Question or Issue So I found a wifi and downloaded my songlist for offline listening. After the download, t...

Peter

Spotify Legend

886 Views

1 replies

1 likes

  • 886 Views
  • 1 replies
  • 1 likes

Poor Sound Quality with Premium Account

PlanPremiumCountryIndiaDeviceGoogle Nexus 6P and Denon X4500H AVROperating SystemAndroid Oreo 8.1 My Question or IssueI am using Spotify Connect on my Denon x4500H AVR to play from my premium account. But I am not able to feel any difference between ...

Visitor

Plan Premium Country India Device Google Nexus 6P and Denon X4500H AVR Operating System Android Oreo 8.1   My Question or Issue I am using Spotify Connect on my Denon x4500H AVR to pla...

1169 Views

0 replies

4 likes

  • 1169 Views
  • 0 replies
  • 4 likes

Why daily mixes don't appear on spotify for android TV

I get daily mixes play list on my android app on the phone, but not on the Android TV app

Casual Listener

I get daily mixes play list on my android app on the phone, but not on the Android TV app

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Songs One does not show on Android Spotify App

PlanPremiumCountryUSA DeviceSamsung Galaxy S10Operating SystemAndroid Version 9 My Question or IssueI am getting an intermittent issue with the Android App recognizing my Sonos One Gen 2 as a streamable device via WIFI. At first, the speaker was not ...

Newbie

Plan Premium Country USA   Device Samsung Galaxy S10 Operating System Android Version 9   My Question or Issue I am getting an intermittent issue with the Android App recognizing...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Albums and radios i have downloaded and listen to all the time recently started unsaving

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo recently every time I close the app most of my music is undownloaded. I'll open the app an...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So rece...

443 Views

0 replies

0 likes

Unsaved songs
  • 443 Views
  • 0 replies
  • 0 likes

[Idea] [Playlist] Find A Song

I would like spotify to add a "find a song in playlist" as my playlist is over a thousand songs and on android, that's impossible to find where a song exactly is

Roadie

I would like spotify to add a "find a song in playlist" as my playlist is over a thousand songs and on android, that's impossible to find where a song exactly is  

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

Songs which I did not play at all appear in recently listened

Hi, I've got family package - we are using spotify family on 3 acocunts.I've got samsung A7 phone and android app.For last few weeks I've got problem with application:1. in my recently listened list I've got music I have never start/ search etc.2. So...

Visitor

Hi,   I've got family package  - we are using spotify family on 3 acocunts. I've got samsung A7 phone and android app. For last few weeks I've got problem with application: 1. in my re...

598 Views

0 replies

0 likes

  • 598 Views
  • 0 replies
  • 0 likes

Superuser Contribution Recently Played

The new update has removed the "Recently Played" section from the "My Library" section. Is there any way I can access the list of my recently played other than the unintuitive sideways scroll section on the "Home" page?? This was a really useful feat...

Newbie

The new update has removed the "Recently Played" section from the "My Library" section.   Is there any way I can access the list of my recently played other than the unintuitive sideways scrol...

j123456

Regular

1833 Views

4 replies

2 likes

  • 1833 Views
  • 4 replies
  • 2 likes

Superuser Contribution Bugs in the currently playing Tab

DeviceOnePlus 6TOperating SystemAndroid Pie My Question or IssueThe first bug is best explained by the Video I attached. In the currently playing Tab you can "scroll" even though there is no more content. The second bug concerns the dot that indicate...

Casual Listener

Device OnePlus 6T Operating System Android Pie   My Question or Issue The first bug is best explained by the Video I attached. In the currently playing Tab you can "scroll" even though the...

Peter

Spotify Legend

2222 Views

6 replies

1 likes

  • 2222 Views
  • 6 replies
  • 1 likes

Daily Mixes will not load in Android App.

PlanPremium FamilyCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 9 PIE My Question or IssueGor the past few weeks, I have not been able to get my daily mixes to load. Getting an error message. Screenshot is attached. I have already done a...

Newbie

Plan Premium Family Country USA Device Samsung Galaxy S10+ Operating System Android 9 PIE   My Question or Issue Gor the past few weeks, I have not been able to get my daily mixes to l...

r121

Music Fan

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

There is no repeat button for free on android app

PlanFreeCountryUSSamsung Galaxy 9Operating SystemAndroid My Question or IssueI can't repeat my playlist on my phone even though I can on my computer. It isn't where the other thread that I found, that I couldn't reply to, said it was. This is really ...

Visitor

Plan Free Country US Samsung Galaxy 9 Operating System Android   My Question or Issue I can't repeat my playlist on my phone even though I can on my computer. It isn't where the other t...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Spotify Wont Stop playing even when off

Hi I am on premium accounts and in the UK using an Android Phone. When I bluetooth my Galaxy S8 to the radio, I play my music no problem, when I close down the app, for some reason it just rnadomly starts. I have switched it off and back on, checked ...

Newbie

Hi   I am on premium accounts and in the UK using an Android Phone.  When I bluetooth my Galaxy S8 to the radio, I play my music no problem,  when I close down the app, for some reas...

405 Views

0 replies

0 likes

  • 405 Views
  • 0 replies
  • 0 likes

Inserted music by desktop doesn't play on phone

Hi,I'm having trouble with some music I inserted in Spotify myself. I inserted it, using the desktop a couple of months back and saved it in a playlist. Next I downloaded the playlist on my Android phone (OnePlus X) and it worked marvelous. However, ...

Visitor

Hi, I'm having trouble with some music I inserted in Spotify myself. I inserted it, using the desktop a couple of months back and saved it in a playlist. Next I downloaded the playlist on my Android...

366 Views

0 replies

0 likes

  • 366 Views
  • 0 replies
  • 0 likes