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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6866 Views

0 replies

7 likes

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Crash when using a search filter in a playlist

PlanPremiumCountryUnited KingdomDeviceOnePlus 5TOperating SystemAndroid 9 My Question or IssueWhen looking at a playlist, if I type a search then either leave the app for a while or lock my phone for a while, when I come back to Spotify, it crashes t...

Casual Listener

Plan Premium Country United Kingdom Device OnePlus 5T Operating System Android 9   My Question or Issue When looking at a playlist, if I type a search then either leave the app for a...

574 Views

0 replies

0 likes

Crash
  • 574 Views
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Solved!!Superuser Contribution Download on Wifi only fails

PlanFamily/PremiumCountryUSDevicemoto x4Operating SystemAndroid 9Google Fi My Question or IssueLooking to prevent a costly consequence in the futur.Spotify continued downloading my offline music even after I left my home and lost wifi connection. I h...

Casual Listener

Plan Family/Premium Country US Device moto x4 Operating System Android 9 Google Fi   My Question or Issue Looking to prevent a costly consequence in the futur. Spotify continued down...

GaryG28

Newbie

3292 Views

4 replies

0 likes

  • 3292 Views
  • 4 replies
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Solved!!Superuser Contribution Cant use my spotify premium - google smart lock blocks spotify starting

My wife has a google nexus 6. Up until about a week ago, spotify worked fine and she uses it most days (she pays for premium). Now, if she opens spotify, a few seconds later, some sort of weird smart lock messages pops up, and closes spotify app down...

Regular

My wife has a google nexus 6. Up until about a week ago, spotify worked fine and she uses it most days (she pays for premium).  Now, if she opens spotify, a few seconds later, some sort of weird...

iobotic

Casual Listener

235972 Views

56 replies

16 likes

  • 235972 Views
  • 56 replies
  • 16 likes

Superuser Contribution How do I delete all played downloaded podcasts?

I no longer see the option to delete all played downloaded podcasts it used to display now I have to delete them one at a time. I think it was a result of an upgrade, I'm thinking maybe it's been moved?

Casual Listener

I no longer see the option to delete all played downloaded podcasts it used to display now I have to delete them one at a time. I think it was a result of an upgrade, I'm thinking maybe it's been mov...

Peter

Spotify Legend

43176 Views

15 replies

13 likes

Android
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  • 15 replies
  • 13 likes

Superuser Contribution [Android] Night mode not displaying when sharing to Facebook Messenger

Plan Premium Country United Kingdom Device Samsung Galaxy S10+ Operating System Android P My Question or Issue When I share via Facebook Messenger, the select contact page that comes up shows the old Messenger design. This doesn't happen with any oth...

Regular

Plan Premium Country United Kingdom Device Samsung Galaxy S10+ Operating System Android P   My Question or Issue When I share via Facebook Messenger, the select contact page ...

Greigybear

Regular

2227 Views

7 replies

0 likes

Android
Spotify
  • 2227 Views
  • 7 replies
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Volume goes down when using GoogleMaps or Waze

Hi all, lately Spotify is not working as i expect it to work. I ride a Bike, so, usually when i need to go to a new place, i use spotify to listen to some music and googlemaps to guide me throw voice to my destination. The problem is that, almost eve...

Casual Listener

Hi all,              lately Spotify is not working as i expect it to work. I ride a Bike, so, usually when  i need to go to a new place, i use spotify to list...

moshman

Casual Listener

10922 Views

4 replies

0 likes

GoogleMaps
Maps
volume
Volume down
Waze
  • 10922 Views
  • 4 replies
  • 0 likes

queue an entire playlist with android

Wanna queue an entire playlist on android 

Newbie

Wanna queue an entire playlist on android  

ElainaD

Composer

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Meizu EP52 "snap to pause" don't work anymore.

PlanPremiumCountryPolandDeviceXiaomi Mi A1, Meizu EP52 BT headset.Operating SystemAndroid Oreo My Question or IssueHeadsets snap-to-pause function stopped working last month. App responds to physical button controls properly. Snap works perfectly wit...

Regular

Plan Premium Country Poland Device Xiaomi Mi A1, Meizu EP52 BT headset. Operating System Android Oreo   My Question or Issue Headsets snap-to-pause function stopped working last month....

dran2

Regular

2363 Views

9 replies

1 likes

bluetooth
ep52
  • 2363 Views
  • 9 replies
  • 1 likes

Android TV Spotify app. does not remember login/password

PlanFamily PremiumCountryFranceDeviceXiaomi Mibox 3 (international version)Operating SystemAndroid TV 8.0.0Spotify version1.16.0 (16 April 2019). My Question or IssueHelloThe Android TV version of Spotify does not remember the login/password informat...

Casual Listener

Plan Family Premium Country France Device Xiaomi Mibox 3 (international version) Operating System Android TV 8.0.0 Spotify version 1.16.0 (16 April 2019).   My Question or Issue Hell...

703 Views

0 replies

2 likes

  • 703 Views
  • 0 replies
  • 2 likes

Superuser Contribution Songs folder dissapeared

PlanPremiumCountryNew ZealandSamsung galaxy S8+Operating System(Android 9.0 Pie) My Question or IssueThe songs folder has dissapeared from my spotify premium app. I had over 800 songs in there and now it's gone! Is there some way I can find this agai...

Newbie

Plan Premium Country New Zealand Samsung galaxy S8+ Operating System (Android 9.0 Pie)   My Question or Issue The songs folder has dissapeared from my spotify premium app. I had over 80...

Peter

Spotify Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Crashing

PlanFreeCountryUnited States DeviceSamsung Galasy S9 My Question or IssueFor about a month now my app has been crashing every time I use it. Doesn't matter if I listen to it on my phone or through bluetooth, it crashes sometimes a few seconds to minu...

Newbie

Plan Free Country United States   Device Samsung Galasy S9   My Question or Issue For about a month now my app has been crashing every time I use it. Doesn't matter if I listen to ...

Peter

Spotify Legend

676 Views

1 replies

1 likes

  • 676 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify will not recognize phone as offline device

PlanPremium + HuluCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid One UI My Question or Issue Hello, I am brand new to Spotify, I just signed up yesterday on my Windows PC for Spotify premium and downloaded the desktop app. I began download...

Casual Listener

Plan Premium + Hulu Country USA Device Samsung Galaxy S10 Operating System Android One UI   My Question or Issue   Hello,   I am brand new to Spotify, I just signed up yes...

Peter

Spotify Legend

476 Views

2 replies

0 likes

  • 476 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can share to Instagram Direct but not through Instagram Stories?

PlanPremiumCountryPhilippinesDeviceSamsung A7 2018Operating SystemAndroid PieMy Question or IssueWhen I tap the share option, the only Instagram option is through Direct Messages. The option to share through story is missing completely. I have alread...

Casual Listener

Plan Premium Country Philippines Device Samsung A7 2018 Operating System Android Pie My Question or Issue When I tap the share option, the only Instagram option is through Direct Messages. T...

Peter

Spotify Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why my downladed songs disappeared every time I turn on my mobile?

PlanPremiumCountrySpainDeviceS8Operating SystemAndroid My Question or IssueHi everyone,Every time that I turn on my mobile phone all my songs start downloading again, I always saved them in my SD card. Maybe the problem is that my SD is not working w...

Casual Listener

  Plan Premium Country Spain Device S8 Operating System Android   My Question or Issue Hi everyone, Every time that I turn on my mobile phone all my songs start downloading agai...

GGuille

Casual Listener

1473 Views

5 replies

0 likes

  • 1473 Views
  • 5 replies
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Superuser Contribution Kef lsx only forum premium?

PlanFreeCountryNetherlandsDeviceXiaomi mi 8Operating SystemAndroid 8.1.0Question or IssueI have a KEF LSX wifi speakers that worked like a charm with Spotify till last Spotify update done on my Android phone. Now it sais my speakers are only for a pr...

Newbie

Plan Free Country Netherlands Device Xiaomi mi 8 Operating System Android 8.1.0 Question or Issue I have a KEF LSX wifi speakers that worked like a charm with Spotify till last Spotify updat...

Peter

Spotify Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution App instability on Galaxy S9+

PlanPremiumCountryCanadaDeviceGalaxy S9+Operating SystemAndroid 9 My Question or IssueHaving a few issues. At random times the app will announce the music has stopped because the account is being used elsewhere. At times this has been true - I've bee...

Casual Listener

Plan Premium Country Canada Device Galaxy S9+ Operating System Android 9   My Question or Issue Having a few issues. At random times the app will announce the music has stopped because...

altonj37

Casual Listener

1107 Views

2 replies

0 likes

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Solved!!Superuser Contribution How to stop podcasts from automatically playing

PlanPremiumCountryUSA Device Samsung Galaxy 7Operating System Android My Question or IssueThe new podcast suggestions are autoplaying. I pay for music not podcasts. How can I stop this major annoyance? To be clear, I never want to hear people talking...

Music Fan

  Plan Premium Country USA  Device Samsung Galaxy 7 Operating System Android    My Question or Issue The new podcast suggestions are autoplaying. I pay for musi...

SpeedyMan

Music Fan

3828 Views

2 replies

3 likes

  • 3828 Views
  • 2 replies
  • 3 likes

Solved!!Superuser Contribution Some songs cannot be shared on Stories

PlanPremiumCountryBrazilDeviceGalaxy S10Operating SystemAndroid 9 (Pie) There are some songs that i´m not being able to share on Instagram Stories. For example, Gris Original Game Soundtrack. None of the songs can be shared to stories. I mean, the op...

Casual Listener

Plan Premium Country Brazil Device Galaxy S10 Operating System Android 9 (Pie)   There are some songs that i´m not being able to share on Instagram Stories. For example, Gris Original G...

Peter

Spotify Legend

937 Views

6 replies

0 likes

  • 937 Views
  • 6 replies
  • 0 likes

Bibliothek enthällt keine Songs mehr

PlanPremiumCountryDeutschlandDevice(Samsung Galaxy 9)Operating SystemAndroid Oreo My Question or IssueIch kann zwar von meinem Computer also über das Windows Programm auf meine Lieder in der Bibliothek zugreifen, über mein Smartphone jedoch nicht. Da...

Newbie

Plan Premium Country Deutschland Device (Samsung Galaxy 9) Operating System Android Oreo   My Question or Issue Ich kann zwar von meinem Computer also über das Windows Programm au...

346 Views

0 replies

0 likes

  • 346 Views
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Superuser Contribution [Social] Instagram Share Option

PlanPremiumCountryRomania DeviceHuawei Mate 10 ProOperating SystemAndroid 9 My Question or IssueI am still not able to see the Instagram Share option in the list, I can only send a direct message to someone on Instagram. Is there any ongoing fixing f...

Casual Listener

  Plan Premium Country Romania  Device Huawei Mate 10 Pro Operating System Android 9   My Question or Issue I am still not able to see the Instagram Share option in the list...

Peter

Spotify Legend

567 Views

3 replies

0 likes

  • 567 Views
  • 3 replies
  • 0 likes