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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115269 Views

27 replies

4 likes

  • 115269 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231682 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231682 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591230 Views

79 replies

3 likes

  • 591230 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485706 Views

580 replies

42 likes

Account
Free
  • 485706 Views
  • 580 replies
  • 42 likes

Car controls not working properly

PlanPremiumCountryUnited KingdomDeviceOneplus 3TOperating SystemAndroid Pie (OxygenOS 9.0.4) My Question or IssueFor the life of me I can't get my car controls to work any more - or at least not reliably. The only way Spotify reacts to the car contro...

Newbie

  Plan Premium Country United Kingdom Device Oneplus 3T Operating System Android Pie (OxygenOS 9.0.4)   My Question or Issue For the life of me I can't get my car controls to wor...

851 Views

0 replies

0 likes

bluetooth
Car
Car Controls
  • 851 Views
  • 0 replies
  • 0 likes

Lockscreen Art

Spotify PremiumCanada DeviceAnrdoidOperating SystemAndroid 8.1.0 My Question or Issue:I have found some answers on how to remove the album art from a device's lockscreen but I am actually wondering how can I enable this feature. I know I had it on on...

Visitor

Spotify Premium Canada   Device Anrdoid Operating System Android 8.1.0   My Question or Issue: I have found some answers on how to remove the album art from a device's lockscreen b...

739 Views

0 replies

1 likes

  • 739 Views
  • 0 replies
  • 1 likes

Low Volume in Android

Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having heard some noises and listening to the music in noi...

Composer

Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having ...

491 Views

0 replies

0 likes

dB levels
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  • 0 replies
  • 0 likes

I can't share music on Instagram Stories

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0 My Question or IssueSpotify and Instagram updated automatically. I reinsalled both apps but still not fixed. Please help me!

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy Note 5 Operating System Android 7.0   My Question or Issue Spotify and Instagram updated automatically. I reinsalled both apps but sti...

MemmyBB

Casual Listener

780 Views

2 replies

0 likes

  • 780 Views
  • 2 replies
  • 0 likes

How to download all saved albums

With the old view i used to save albums and all the songs would automatically get a check mark. now that checkmark changed to a heart. Then if there was a song or two i did not liked i could just remove the checkmark and they would be gone. with the ...

Regular

With the old view i used to save albums and all the songs would automatically get a check mark. now that checkmark changed to a heart. Then if there was a song or two i did not liked i could just rem...

2759 Views

0 replies

14 likes

  • 2759 Views
  • 0 replies
  • 14 likes

"Your library" library doesn't show followed podcast pages anymore

Spotify current update has removed the option to see the podcast you follow and so far I can't even find this option anywhere for the podcasts which I follow PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating S...

Casual Listener

Spotify current update has removed the option to see the podcast you follow  and so far I can't even find this option anywhere for the podcasts which I follow  Plan Free/Premium Country ...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Long loading times while loading playlists

PlanPremiumCountrySwitzerlandDevice(Huawei P20 Lite)Operating System(Android EMUI 9.1) My Question or IssueHello Spotify, When I want to listen to music and show my playlist its very often that I wait a long time for opening. Most of its like stuck a...

Casual Listener

Plan Premium Country Switzerland Device (Huawei P20 Lite) Operating System (Android EMUI 9.1)   My Question or Issue Hello Spotify,   When I want to listen to music and show my ...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes

Moving SD Card to new Brand New Phone

Hello Community, I have made several playlists available offline via downloading to my SD card on my old phone. I have moved my SD card to my new phone. Now that I have a new phone, I noticed I have to re-download all of my playlists to my SD card ag...

Casual Listener

Hello Community,   I have made several playlists available offline via downloading to my SD card on my old phone.  I have moved my SD card to my new phone.  Now that I have a new pho...

MischiefFella

Casual Listener

4135 Views

4 replies

0 likes

  • 4135 Views
  • 4 replies
  • 0 likes

Hide a song in a playlist

PlanThe S8 Free and the S7 PremiumCountrySwedenDeviceSamsung Galaxy S7 and S8Operating SystemThe S7 android 8.0 and the S8 android 9.0 My Question or IssueI wonder why it's possible to hide songs in playlists on the S8 phone and not the S7?It's the s...

Casual Listener

Plan The S8 Free and the S7 Premium Country Sweden Device Samsung Galaxy S7 and S8 Operating System The S7 android 8.0 and the S8 android 9.0   My Question or Issue I wonder why it's p...

Adam52

Casual Listener

2307 Views

2 replies

0 likes

Hide songs
  • 2307 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Huawei p30 & Spotify connect

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi all, recently upgraded my phone to huawei p30. I've linked my Spotify account to it. My is...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi all,...

xiaomant

Casual Listener

18394 Views

4 replies

0 likes

  • 18394 Views
  • 4 replies
  • 0 likes

Can't remove downloaded songs

PlanPremiumCountryUSADeviceMoto Go PowerOperating SystemAndroid 9 My Question or Issue I would like to delete some songs that I downloaded phone without removing them from my library. If each song on an album is downloaded, but the album itself isn't...

Visitor

Plan Premium Country USA Device Moto Go Power Operating System Android 9   My Question or Issue   I would like to delete some songs that I downloaded phone without removing them ...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Liked Songs

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S9+Operating SystemOne UI My Question or IssueI'm not a huge fan of the new "liked songs" system.When i download full albums, they don't show up in that playlist, so i would need to like every song on it'...

Newbie

Plan Premium Country Belgium Device Samsung Galaxy S9+ Operating System One UI   My Question or Issue I'm not a huge fan of the new "liked songs" system. When i download full albums, ...

671 Views

0 replies

2 likes

  • 671 Views
  • 0 replies
  • 2 likes

can't find songs

PlanPremium CountryIsrael DeviceSamsung Galaxy 9 Operating SystemWindows 10 My Question or IssueHi,I can't find some song on Spotify and wanted to know if I can upload the songs that I can't find from my phone? if so, how do I do it? Thank you

Regular

Plan Premium   Country Israel   Device Samsung Galaxy 9   Operating System Windows 10   My Question or Issue Hi, I can't find some song on Spotify and wanted to know...

Rene01

Community Legend

610 Views

3 replies

0 likes

  • 610 Views
  • 3 replies
  • 0 likes

Download only some songs of an album

Is there a way to download certain albums only partially without using a playlist. The albums should then be displayed in the library, but only partially downloaded. Thank you

Visitor

Is there a way to download certain albums only partially without using a playlist. The albums should then be displayed in the library, but only partially downloaded.   Thank you

Rene01

Community Legend

2428 Views

2 replies

0 likes

  • 2428 Views
  • 2 replies
  • 0 likes

Back button not available on headset or wear OS

PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid 8.0.0 My Question or IssueWhen listening to music, the back button is disabled on both bluetooth headset and the wear OS controls when listening to either the first song in the playlis...

Visitor

Plan Premium Country United States Device LG G6 Operating System Android 8.0.0   My Question or Issue When listening to music, the back button is disabled on both bluetooth headset and...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

[Chromecast] Spotify interrupting other casts

PlanStudentCountryUnited States DeviceSamsung Galaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android Oreo? My Question or IssueWhenever I cast Spotify to my Chromecast then I cast another app afterwards like YouTube or Netflix etc. ...

Newbie

  Plan Student Country United States   Device Samsung Galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android Oreo?   My Question or Issue Wheneve...

Cardremotepuff

Visitor

772 Views

2 replies

1 likes

  • 772 Views
  • 2 replies
  • 1 likes

Account possibly hacked, liked songs and playlists gone.

PlanPremiumCountryUKDeviceOneplus 6TOperating SystemAndroid My Question or IssueI use spotify a lot on my nightshifts whilst I work and recently random songs started playing on my account as I was listening to my usual playlists. When I get home I tr...

Visitor

Plan Premium Country UK Device Oneplus 6T Operating System Android   My Question or Issue I use spotify a lot on my nightshifts whilst I work and recently random songs started playing ...

DanifC

Composer

1562 Views

1 replies

0 likes

  • 1562 Views
  • 1 replies
  • 0 likes

Solved!! Can't save more songs, even though I haven't saved 10,000 songs

PlanPremium My Question or IssueI know there's a 10,000 song limit per playlist. But even though I have 9274 songs in my liked songs list, whenever I try liking a new song, Spotify says my library is totally full.Wasn't I supposed to still be able to...

Casual Listener

Plan Premium   My Question or Issue I know there's a 10,000 song limit per playlist. But even though I have 9274 songs in my liked songs list, whenever I try liking a new song, Spotify says ...

Rene01

Community Legend

1090 Views

4 replies

0 likes

  • 1090 Views
  • 4 replies
  • 0 likes

Superuser Contribution Huawei MediaPad SOLUTION NEEDED!!!

Can you please fix this issue NOW? Spotify on my $400 MediaPad M5 behaves as if installed on my phone!!! this is especially stupid while using it in my car as landscape only device when it force-switches to vertical mode in song view! This occured si...

Casual Listener

Can you please fix this issue NOW?   Spotify on my $400 MediaPad M5 behaves as if installed on my phone!!!   this is especially stupid while using it in my car as landscape only device ...

Nimpiso

Newbie

1883 Views

3 replies

0 likes

  • 1883 Views
  • 3 replies
  • 0 likes

audio settings for multiple bluetooth devices

PlanPremiumCountryUSADeviceSamsung s10+Operating SystemAndroid My Question or IssueI have a samsung s10+ with a set of sony wh1000mx3 headphones and a full sound system in my truck that has audio eq set to my device on a flat band. For my phone and d...

Visitor

Plan Premium Country USA Device Samsung s10+ Operating System Android   My Question or Issue I have a samsung s10+ with a set of sony wh1000mx3 headphones and a full sound system in my...

592 Views

0 replies

0 likes

  • 592 Views
  • 0 replies
  • 0 likes