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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846508 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 846508 Views
  • 11 replies
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16010 Views
  • 3 replies
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  • 16010 Views
  • 3 replies
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Offline Dateien von Smartphone zu Smartphone übertragen

Hallo, ich nutze Spotify Premium und habe meine Playlists ergänzt durch lokale Dateien vom PC. Jetzt ist mir vor einem halben Jahr der PC abgeschmiert und mit ihm alle lokalen Dateien. Seit einer Woche hab ich ein neues Handy (Xiaomi Mi8 EE) und möch...

  • Casual Listener
  •   Hallo, ich nutze Spotify Premium und habe meine Playlists ergänzt durch lokale Dateien vom PC. Jetzt ist mir vor einem halben Jahr der PC abgeschmiert und mit ihm alle lokalen Dateien.  ...
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  • 408 Views
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Superuser Contribution Spotify freezing in landscape on S9

PlanPremiumCountry UKDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue I seem to have an issue since the recent update where when the phone I in landscape mode and playing back my playlist, it freezes the app completely when I ...

  • Regular
  • Plan Premium Country  UK Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue  I seem to have an issue since the recent update where when the ph...
  • Ninotschka
  • Regular
  • 551 Views
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  • 551 Views
  • 8 replies
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Car audio error when downloading on to Spotify

Plan DeviceCar audio android Operating System8 My Question or Issue 

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  • Newbie
  • Plan   Device Car audio android  Operating System 8   My Question or Issue  
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  • 154 Views
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Solved!! unable to see new releases and charts and genres

I'm on the free version and have an android tablet. I deleted all data on the app, and the search feature is now devoid of all information buttons (new release, genres, etc.) except a search bar and a voice input. I deleted the entire app and reinsta...

  • Regular
  • I'm on the free version and have an android tablet.  I deleted all data on the  app, and the search feature is now devoid of all information buttons (new release, genres, etc.) except a ...
  • grr4
  • Regular
  • 463 Views
  • 1 replies
  • 0 likes
  • 463 Views
  • 1 replies
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Spotify logs me off then wont allow me to sign in "offline"

Samsung s5 in Canada. So frustrating. Always let's me down. I need it offline because I can't afford all the data. When I reinstall it won't recognize my SD card . Fills my internal memory. Uninstalled and installed so many times I feel sick. I pay y...

  • Newbie
  • Samsung s5 in Canada.  So frustrating.  Always let's me down.  I need it offline because I can't afford all the data. When I reinstall it won't recognize my SD card . Fills my internal...
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  • 177 Views
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Superuser Contribution Suddenly unable to download tracks over mobiles data

For some reason Spotify will no longer download over mobile data. The option to allow it is still ticked, my phone has loads of free room and the app has storage permissions granted. I've reinstalled the app, power cycled my phone and tried changing ...

  • Casual Listener
  • For some reason Spotify will no longer download over mobile data. The option to allow it is still ticked, my phone has loads of free room and the app has storage permissions granted.   I've re...
  • Daisy
  • Spotify Legend
  • 707 Views
  • 5 replies
  • 0 likes
  • cellular
    data
    Download
  • 707 Views
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Landscape mode Android?

I can't see a new thread regarding landscape mode being taken away in the newest update. Very strange that you can browse your music and use the app in landscape mode but when viewing the music being played it does not work. When trying to view music...

  • Newbie
  • I can't see a new thread regarding landscape mode being taken away in the newest update. Very strange that you can browse your music and use the app in landscape mode but when viewing the music being...
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  • 0 replies
  • 7 likes
  • Android Landscape
  • 644 Views
  • 0 replies
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Cant control spotify app via bluetooth devices.

PlanPremiumCountry GreeceDevicePixel 2XLOperating SystemAndoid Pie 9.0 Good day to you all,Like i said on the title i cant control (skip,stop) spotify app through Jabra 75e headphones or the Galaxy gear s2 smartwatch. When the app is open in fullscre...

  • Casual Listener
  •   Plan Premium Country  Greece Device Pixel 2XL Operating System Andoid Pie 9.0   Good day to you all, Like i said on the title i cant control (skip,stop) spotify app throug...
  • omrtlegol
  • Casual Listener
  • 277 Views
  • 1 replies
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  • 277 Views
  • 1 replies
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Superuser Contribution Local files from Desktop not able to play in playlist

Hi everyone,So previously i have been able to have local files in one of my playlists dwnloaded and able to play on my phone. However, recently, when i try to add new songs that are local, they wont sync with my phone and i am unable to play them. Th...

  • Newbie
  • Hi everyone, So previously i have been able to have local files in one of my playlists dwnloaded and able to play on my phone. However, recently, when i try to add new songs that are local, they won...
  • Peter
  • Spotify Legend
  • 237 Views
  • 1 replies
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  • 237 Views
  • 1 replies
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Superuser Contribution Cannot sync local files

PlanPremiumCountryFrance DeviceHonor 5COperating SystemWindows 10 My Question or Issue Hello, I cannot sync my local files, stored on my computer, to my Android phone. Previously, the local files were already synced, but I got an issue with my phone ...

  • Casual Listener
  • Plan Premium Country France  Device Honor 5C Operating System Windows 10   My Question or Issue  Hello,   I cannot sync my local files, stored on my computer, to my An...
  • Peter
  • Spotify Legend
  • 640 Views
  • 5 replies
  • 2 likes
  • local files
    sync
  • 640 Views
  • 5 replies
  • 2 likes

Superuser Contribution Local Files not playing on Android

PlanPremiumCountry USADevice(HTC Android)Operating System(Android) Anyone having issues not being able to play local files on their Android. Since last update, certain local files do not play anymore. I've tried redownloading and clearing cache to no...

  • Casual Listener
  •   Plan Premium Country  USA Device (HTC Android) Operating System (Android)   Anyone having issues not being able to play local files on their Android. Since last update, cer...
  • Peter
  • Spotify Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local File on network Device not working

PlanPremiumCountryGermany DeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueI downloaded a local File on my Samsung S9 (via desktop pc, local file, sync etc.) and it works! But i can´t play this file on network devices, only sma...

  • Newbie
  • Plan Premium Country Germany   Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue I downloaded a local File on my Samsung S9 (via desktop pc, loca...
  • Peter
  • Spotify Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Spotify randomly stops playing on phone

PlanPremiumCountry NetherlandsSamsung S8Operating SystemAndroid My Question or Issue Spotify automaticly stops playing while listening on my Phone.

  • Newbie
  • Plan Premium Country  Netherlands Samsung S8 Operating System Android   My Question or Issue  Spotify automaticly stops playing while listening on my Phone.
  • Smatchimo55
  • Casual Listener
  • 267 Views
  • 2 replies
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  • Android
    Play
    stop
  • 267 Views
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Solved!! Music's not showing up!!!

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the same thing happened on my xbox but I fixed it somehow ...

  • Casual Listener
  • So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the sam...
  • dadeadlyvirus
  • Casual Listener
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
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Spotify Wearable Wont see spotifuggle app on phone

PlanPremium Device Samsung Galaxy 9 and Galaxy Watch My Question or Issue Yeasterday I Downloaded the spotify app on my watch and was using the remote mode with no issues when i put my watch on this morning all of asudden it would not connect to my p...

  • Newbie
  •   Plan Premium   Device  Samsung Galaxy 9 and Galaxy Watch     My Question or Issue    Yeasterday I Downloaded the spotify app on my watch and was using t...
  • 263 Views
  • 0 replies
  • 1 likes
  • 263 Views
  • 0 replies
  • 1 likes

Solved!! daily mix não aparecem no app do spotify music

PlanPremiumCountry brazilDevice(lg k10)Operating System(Android) My Question or Issue o daily mix não esta funcionando no app do spotify music... eu testei o spotify lite e somente la aparece. mas no spotify lite não da para usar os recursos premium....

  • Casual Listener
  • Plan Premium Country  brazil Device (lg k10) Operating System (Android)   My Question or Issue  o daily mix não esta funcionando no app do spotify music... eu testei o spotif...
  • Bittencourt
  • Spotify Star
  • 2083 Views
  • 3 replies
  • 0 likes
  • 2083 Views
  • 3 replies
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Spotify App "Added on" timestamps

PlanPremiumCountryNorwayDeviceSamsung Galaxy 9+Operating SystemAndroid OreoMy Question or Issue Hello! Could not find that this had been mentioned before, but would it be a chance to add a small info line under the track name for our playlists - with...

  • Newbie
  • Plan Premium Country Norway Device Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue   Hello! Could not find that this had been mentioned before, but would it b...
  • 518 Views
  • 0 replies
  • 1 likes
  • Android
    App
    timestamp
  • 518 Views
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Can't hide songs

PlanFreeCountry MalaysiaDeviceHuawei nova 2iOperating SystemAndroid Oreo My Question or Issue I can't hide any songs neither unhiding any songs now. Does this means that I have reached the max limit or what? I currently have 415 hidden songs and 0 hi...

  • Casual Listener
  • Plan Free Country  Malaysia Device Huawei nova 2i Operating System Android Oreo   My Question or Issue  I can't hide any songs neither unhiding any songs now. Does thi...
  • ryen_68
  • Casual Listener
  • 549 Views
  • 1 replies
  • 0 likes
  • 549 Views
  • 1 replies
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There is no option to share to Instagram stories

PlanPremiumCountryIndonesiaDevice(Honor 9 Lite)Operating System(Android Oreo 8.0) My Question or Issue I have latest spotify and instagram app, but the option to share to instagram story not found

  • Newbie
  • Plan Premium Country Indonesia Device (Honor 9 Lite) Operating System (Android Oreo 8.0)   My Question or Issue  I have latest spotify and instagram app, but the option to share t...
  • 556 Views
  • 0 replies
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  • Bug Sharing
    Instagram Stories
  • 556 Views
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